smartData Enterprises

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Fusion Homes

Describe what your company does in a single sentence.

Fusion Homes was established when, at the age of 25, Lee Piccoli founded the business with the sole purpose of creating a home building company that would offer the highest level of service, reliability and integrity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• The main reason we chose smartData Enterprises was to change our corporate website to more accurately show who we are now as a current construction and real estate development firm. It was hard to navigate on the old site, it didn’t display the page properly on phones and it did not feature our projects, people or services well. It was important to us that a CMS could be used by our in-house staff to post property listings, update photos and press information, allowing us to skip going through developers each time. In addition to having a nice design, the purpose was to help generate more leads, engage customers better and improve visibility online by using SEO tips.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

• Great culture fit
• Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The range of tasks included addressing several focuses. At first, they audited our website and talked with important people in our company. As a result, the design team gave wireframes and mockups for the updated website. The team concentrated on making the website look stylish and clear, giving it smooth navigation to highlight our built and still-in-progress construction projects. They switched the site over to a customized CMS based on what we publish and how we do business. They included interactive capabilities such as a filter for projects, email forms tied into our customer relationship management system, an area to search properties by region and collected industry news and updates in a blog.

In addition, the site works well on all kinds of devices and varied browsers, thanks to accessibility being a key point in their design plans. A large aspect of the project involved using SEO to help metadata, site loading speed, alt tags and the whole structure to boost our ranking. After launch, SmartData organized sessions for us to help our team manage the CMS themselves.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got better outcomes than expected. In the early weeks after the site became active, we saw significant spikes in web visits and the time users spent on the site. Our goals for lead generation were hit, thanks in no small part to the higher number of questions and calls from new potential clients. The appearance of our brand has improved tremendously, based on the responses we've been getting from everyone involved.

Thanks to the CMS, our marketing team is able to manage content updates on projects, events and news items themselves which cuts our need for developer assistance with standard duties. Because of this autonomy, our online conversations with people have become much more efficient.

We got better outcomes than expected. In the early weeks after the site became active, we saw significant spikes in web visits and the time users spent on the site. Our goals for lead generation were hit, thanks in no small part to the higher number of questions and calls from new potential clients. The appearance of our brand has improved tremendously, based on the responses we've been getting from everyone involved.

Thanks to the CMS, our marketing team is able to manage content updates on projects, events and news items themselves which cuts our need for developer assistance with standard duties. Because of this autonomy, our online conversations with people have become much more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project quickly, openly and in an organized way. We gathered each week to ensure we were all following the same objectives, had clear schedules and saw any changes in priorities. They reached all key targets when expected and were willing to make changes to our timeline when other areas inside the company needed extra focus. Because they accepted feedback without hesitation, the whole process felt more cooperative. Spotting issues caused by the cake, they were treated without delay and fully.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

The thing that impressed me most about SmartData Enterprises was their ability to mix good design with sound technology. They introduced a new style for our brand and made sure our back end technology could grow and handle heavy loads. The team didn’t only create the site we wanted, they added helpful suggestions and made it much better than we originally thought.

Are there any areas for improvement or something smartData Enterprises could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Beamtree

Describe what your company does in a single sentence.

A global health technology company, Beamtree uses AI and automation to empower organisations to deliver exceptional patient care. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• In health settings, a high standard of efficiency, control of patient data and following rules is not optional. We contacted SMARTDATA ENTERPRISES to have a custom application built that makes our internal tasks easier, adds digital methods for patient documentation and better connects our departments. We wanted to move from a disconnected set of tools to a single platform that allowed us to access data live, avoid mistakes and still be in line with HIPAA regulations. The application also required features for making appointments, billing, including lab information and providing telehealth services.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

• Great culture fit
• Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The job was large and effectively managed right from the beginning. At first, our experts consulted with our admin, doctors, IT team and patient coordinators to find out what the main issues were and select the proper architecture. After that, they created a modular platform for custom software that included secure patient data management, an appointment manager, a process for handling prescriptions, integration with billing services, easy team communication and a telehealth solution.

We designed and delivered an online application with strict user access, a patient portal where patients could see and schedule aid, a simple-to-use doctor dashboard, a back office for handling records and bills and a seamless link to our other medical diagnostic systems. SMARTDATA worked with all users to give training, supply manuals and provide assistance after the deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was able to measure the impacts of the project and saw them transform the work. Ever since we deployed the software, additional admin duties have gone down, patients wait less in line and we make fewer errors managing internal data. Because of the system’s unified communication functions, our team could now cooperate much better across departments. By using the new software, our compliance audits are now run more efficiently and many clients enjoy seeing their health records and care programs on the patient portal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was strong project management during the whole project. Working with Smartdata Enterprises, we always got our goals done by the set date and they were clear about the steps needed to achieve them. Their project manager was always involved, taking action in advance to avoid any issues from turning into serious problems. Keeping everything on track and according to plan depended mostly on their ability to handle feedback and change fast.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

One thing that impressed me was how well their team explained technical things to our non-technical members. Not only were they a vendor, but they also contributed valuable business thinking to our work. It was obvious that their efforts to secure data, build scalable systems and maintain them for years reflected their knowledge of healthcare IT issues and threats.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Development Director of Groupe Petra

Describe what your company does in a single sentence.

At Groupe Petra, we offer more than a real estate portfolio: we offer synergies, interactions and high-quality environments that inspire and stand out.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• Since our industry is both competitive and relies heavily on data, we needed a tool to help us make better decisions with quickly changing information. Our aim in working with SMARTDATA ENTERPRISES was to make an AI system that would automate property valuations, track market trends and boost the scoring of our leads for the sales department. The purpose was to improve operations and obtain a competitive advantage using predictions and machine learning capabilities.

SOLUTION

How did you find smartData Enterprises?

• Online Search
• Clutch Site

Why did you select smartData Enterprises over others?

• Good value for cost
• Company values aligned

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Many different and difficult tasks were included in the project. At the start, they learned about our business, our data and our objectives by teaming up with our internal staff. The next phase was to collect and clean data, making integrated use of both structured and unstructured information from within and outside the company.

They constructed their own machine learning model suited to our situation, enabling it to figure out property values using details about their location, what’s nearby, pricing history and current information from the real estate market. They also worked on a tool that judges incoming leads by studying user behaviors, basic information and communication patterns, allowing our sales team to concentrate their actions more wisely.

Our results included a dashboard just for our use, adding the AI models to our CRM and listings system, written API documentation for the future and a training program for our staff to help them adjust. In addition, they kept improving and supporting the model during the rollout phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project went beyond anything we had hoped for. Our team was able to save a lot of time by using the property valuation model and the results were both more uniform and accurate. The introduction of lead scoring allowed us to focus on the right prospects which improved the conversion rate. Probably the biggest effect was the shorter waiting time for client questions which made customers happier and helped us run more efficiently inside the company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SMARTDATA ENTERPRISES always performed well when it came to project management. They met our agreed-upon deadline and assured us by informing us of progress, any dangers and the following steps. They quickly changed things when we suggested ways to make the project better, all without stopping the project. It was evident they grasped the business and technical parts of what they did which made teamwork simple and valuable.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was that SMARTDATA ENTERPRISES offered more than just technology; they provided a useful business asset. These AI models were capable of doing more than predicting; they also suited the unique processes used in our project. Because their team paid close attention to every detail, they were able to break down technical subjects so that our non-technical staff could easily understand them.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Bridgit

Describe what your company does in a single sentence.

The #1 workforce planning software trusted by top ENR general contractors like Balfour Beatty, Rogers-O'Brien, Ryan Companies, Skanska, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• We wanted to develop a modern platform that would display our portfolio and provide helpful information about what we offer to those who want to learn more about us. We were determined that the new site would be found easily online, work well on different devices and offer useful forms, client reviews and details on our services in the blog. It was important for me to discover someone who understood the finer points of construction as well as who could design a platform that blended functionality, attractiveness and easy-to-use navigation.

SOLUTION

How did you find smartData Enterprises?

• Online Search
• Clutch Site

Why did you select smartData Enterprises over others?

• Great culture fit
• Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started by having smartData Enterprises carry out a broad discovery stage with us to examine the issues with our website and identify what was needed for the new one. Next, they made a complete plan for reconstructing the site starting with its foundation. Our new platform was built on WordPress, valued for being both flexible and easy to handle and had special features created for our construction work.

The core deliverables were a website designed to look good on any screen, a simple way to navigate services by category and a tool for finding completed projects by their type, area or price. They introduced a reliable form for customers interested in project information, a section to view photos of our work and a blog to establish us as experts in our field. Besides, they taught our staff how to use the platform so that we could start using it as soon as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes helped to transform our company. Within only a few weeks of releasing the new site, we noticed more online traffic, mainly coming from those who needed construction services where we operate. Their attractive layout, quick load speed and smooth site navigation brought more users to interact with the site and become better leads. Being on our own platform, the marketing team could modify and add content without help from the IT team. As more people visited our site, we noticed a rise in project inquiries and less people abandoning the site after only one page. Completing the project made us a respected and modern player which allowed us to consider and form relationships we hadn’t before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

smartData Enterprises handled project management very well during our project. Whenever able, they met project activities ahead of schedule. If problems occurred, like setting up third-party tools or responding to unplanned design feedback, they would communicate and share their ideas for making sure the project didn’t fall behind. They were quick to respond to what we needed; they could fix our requested changes and provide extra support for our team without fail.

What was your primary form of communication with smartData Enterprises?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I noticed most about smartData Enterprises is that their experts understood both our sector and technology. What the team did went beyond creating a website; they made a powerful resource for helping us scale our company. Their quality, creativity, and attention to customers were clear in every meeting we had.

Are there any areas for improvement or something smartData Enterprises could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Medical Director of GluCare Health

Describe what your company does in a single sentence.

GluCare.Health is the first full-service hybrid digital therapeutic diabetes clinic in the GCC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• In managing and analyzing the vast amount of patient data we collected daily, our medical company faced a significant challenge. As our medical company collected vast amounts of patient data on a daily basis, we faced a significant challenge in managing and analyzing them. Managing and analyzing the vast amounts of patient data our medical company collected every day was a significant challenge for our company. Management and analysis of the large amount of patient data that we collect on a daily basis presented a considerable challenge to our medical company. Our medical company faced a significant challenge when it came to managing and analyzing the millions of patient records we collected on a daily basis. The vast amount of patient data collected by our company every day presented a significant challenge for our medical company in terms of managing and analyzing it. As a medical company, we were facing significant challenges in managing and analyzing the vast quantities of patient data we gathered each day. In our medical company, we were faced with a significant challenge in managing and analyzing the large amounts of patient data that we collected each day. A significant challenge our medical company faced was managing and analyzing the vast amount of patient data we were collecting on a daily basis. Medical companies face substantial challenges when managing and analyzing large amounts of data collected on a daily basis.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with our internal team to understand our current systems, workflows, and desired outcomes. They developed a comprehensive plan to build an AI-powered platform that integrated seamlessly with our electronic health records (EHR) system. The platform included features such as predictive analytics for early diagnosis, automated triage systems for emergency departments, and natural language processing tools to extract insights from unstructured clinical notes. Key deliverables included a fully functional AI platform optimized for healthcare applications, detailed documentation outlining how each feature worked, and training sessions for our staff to ensure smooth adoption of the new system. They also provided ongoing support to address any post-launch issues and ensure the platform remained up-to-date with evolving regulations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project were transformative for our company. Within weeks of launching the new AI platform, we noticed a significant improvement in our ability to process and analyze patient data. Clinicians reported that the predictive analytics tools helped them identify at-risk patients earlier, allowing for more proactive interventions. Administrators praised the streamlined workflows, which reduced manual effort and improved operational efficiency. Patients benefited from faster response times and more personalized care plans based on AI-driven insights.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

smartData Enterprises’ project management was exceptional throughout the collaboration. They adhered strictly to timelines, delivering milestones ahead of schedule whenever possible. When challenges arose, such as integrating third-party APIs or addressing unforeseen compliance issues, they communicated openly and proposed creative solutions to keep the project on track. 

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about smartData Enterprises was their ability to blend technical excellence with a deep understanding of healthcare-specific challenges. They created a tool designed to help us achieve better patient outcomes and operational efficiency. Their commitment to quality, security, and customer satisfaction was evident in every interaction

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Co-CEO of Halaxy

Describe what your company does in a single sentence.

Halaxy is the leading global health platform built for both practitioners and patients anywhere in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• When I reached out to SmartData Enterprises we were in the midst of a large scale issue which we had with respect to the management and analysis of the large volume of patient data we collected every day. Our present systems were out of date, inefficient and did not provide action able insights which in turn did not improve patient care nor did they increase operational efficiency. We had as our main aim to put together a custom made software solution which would tie in with our EHR system, improve data processing and put in place predictive analytics to support clinical decision making. Also we required the software to be in compliance with very strict health care regulations like HIPAA which in turn guaranteed data security and patient privacy.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

• Pricing fit our budget
• Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartData Enterprises run workshops with our internal team to better know our present systems, what is the flow of our work flows and the results we were after. From there we created a full plan to put together a custom software platform that would integrate smoothly with our EHR system. Also within that plan they put in automated data intake, real time analytics dashboards, and we had predictive models for out of health risk to our patients.

What really stood out was their focus on compliance and security. What they did was roll out strong encryption protocols, role based access controls, and audit trails to make sure the software was in HIPAA compliance. Also they went in to make the user interfaces very easy for the clinicians and admin to use and get into with no need for great training.

We got a fully functional custom software platform, in depth documentation that goes over how each feature works, and we had training sessions for our staff to ease the transition of the new system. Also they gave us go going support post launch to fix any issues which came up and also to make sure the platform was updated with the changing regulations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project results were game changers for our company. We saw marked improvements in the performance of our new software platform within the first few weeks of go live. We noted that the predictive analytics we put in place enabled early identification of at risk patients which in turn made for more pro active interventions. Also we had reports from the admin team that the improved workflows which we introduced reduced manual work and in that way improved operational efficiency.

From a business point of view the impact was very large. We not only improved the quality of care we gave to our patients but also we saw an increase in productivity across the board. We did see that the software which we put in place which produces action able insights enabled us to base our decisions on data which in turn improved patient outcomes and resource allocation. Internally the EHR system integration we did did the job of getting all stakeholders on the same page which in turn reduced errors and improved collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SmartData’s project management was of a very high order during our collaboration. We found them to be very much on top of their game which in turn put us at ease. When we had issues which came up like that of third party API integration or we had unexpected compliance issues they had very open lines of communication and put forth what we felt were very creative solutions to get us back on track. Also they were very responsive to what we needed which at time included changing a feature based on our input or giving our team extra training. They really went the extra mile to see that we were completely satisfied.

What was your primary form of communication with smartData Enterprises?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we noticed most at SmartData Enterprises was their excellence in depth knowledge of health care issues. They were not just developing software but also put together a tool to help us improve patient results and operational efficiency. Also very much a part of the culture was their focus on quality, security, and customer care which we saw in all our interactions.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Real Choice Real Estate Brokers LLC

Describe what your company does in a single sentence.

A top-producing boutique brokerage established in 2007 in the UAE, Real Choice Real Estate has a long history of providing personalized services to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• We hired smartData Enterprises and developed a project to put together a very robust and easy to use web platform for our real estate company. What we were after was a site which does an excellent job of putting forward our property listings, which in turn provides smooth navigation for our visitors and which also includes key features like search tools, contact us forms, and dynamic content which is always changing. Also we wanted to better our online footprint which in turn we thought would make it a lot easier for potential buyers and investors to find out about and get involved with what we have to offer online.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project was a full scale design and development of our website from start to finish. They did wireframe the user interface, code a custom property management system, they integrated advanced search and filter features, they made sure of mobile responsiveness, and they put in place analytics tracking. They delivered a fully responsive site, an easy to use admin panel for managing listings, secure contact forms for customers, and smooth integration with our CRM system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project delivered a very professional looking website which has in turn seen an increase in user engagement and in the number of inquires we are getting. Also we saw that in terms of speed and ease of use the site performed better which in turn saw to it that session times were longer and we had a reduction in bounce rates. These changes in turn had a direct positive effect on the business by which we got more quality leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was of high quality and very reliable. We had timely delivery of all items and also very regular communication which we appreciated. They were very responsive to our input and also very willing to make changes which in turn saw the final product meet our marks. Also they had a very pro active role which in turn kept the project on track and in alignment with our goals.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their technical depth, which included a great grasp of real estate market issues.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Bewley Homes

Describe what your company does in a single sentence.

Bewley Homes has been designing and building stunning award-winning developments which in turn form exciting new communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• Our objective was to improve the UX/UI of our real estate platform for our clients and agents. The vintage existing platform was stale, overwhelming and hard to traverse, taking a toll on user engagement and satisfaction. Prospective buyers found it difficult to identify properties that matched their preferences; agents were frustrated by the absence of intuitive tools to monitor listings and client interactions. We were in search of a design agency, who will not only help us update the aesthetics of our platform but also create an intuitive and user-friendly experience to boost engageement and drive better conversion rates.

SOLUTION

How did you find smartData Enterprises?

• Online Search
• Referral

Why did you select smartData Enterprises over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They had a broad scope of work, from wireframes to delivery of the final design. They started with user research, and made explorable user journey maps for their users to spot opportunities for improvements. Drawing on these insights, they created wireframes and prototypes, emphasising usability, and visual impact. Final Designs: A clean and modern interface with intuitive navigation and advanced property search filters, integration of interactive maps, and personalized dashboards for agents. They also prioritized mobile responsiveness, so the platform worked seamlessly on every device. Some of the KPIs were high-fidelity design mockups, interactive prototypes, and a detailed style guide for future updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their work with Smart Data Enterprise was a game changer. The UX/UI redesign simply looked really slick and professional, and also drove meaningful increases in user engagement. Users also found it easier to locate publicly available properties that matched their preferences due to the improvements with search functionality and interactive maps. Agents loved the customizable dashboards, enabling them to manage listings and client relationships more easily. These improvements then led to real business results, higher lead generation and completion of transactions, as users spent longer on the platform and were taking meaningful action.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from Smart Data Enterprise was perfect from beginning to end. They were always on track, consistently meeting the timelines and delivering every milestone by the due date or sooner. Simply put, if we ever needed to move fast in integrating new third-party tools or responding to specific client feedback, they delivered with creative solutions. Their communication was proactive, and they always kept us in the loop, be it weekly progress and updates or impromptu checks on specific concerns.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

One thing I really loved about Smart Data Enterprise was how function-focused they are without sacrificing aesthetics. They transformed a basic design into an amazing experience based on the deeper value of our brand and the functional requirements of our users. Another example was their introduction of subtle animations and micro-interactions which enhanced the overall user experience without overwhelming visitors a nod to their attention to detail.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CMO & General Manager of GenPhoenix

Describe what your company does in a single sentence.

Developing a new generation of materials for the next era of sustainability. Our patented technology platform is making material circularity possible at an epic scale. Formerly known as ELeather, GenPhoenix is inspired by the cyclical regeneration of the phoenix, as we give new life to leather waste by transforming it into a sustainable, recycled material.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?

• The main objective of the project was to replace our outdated website with a modern, user-friendly platform that could help reach out customers in the field of textile manufacturing.. The old site was also slow and difficult to navigate, and it didn't have the functionality needed to properly showcase our wide range of products. Bad mobile responsiveness and inconsistent branding didn't help with converting potential buyers or retaining existing customers. We also needed a platform that had the capability to be integrated with our inventory management system to help us with real-time updates regarding product availability. We had an agency challenge ahead of us because we weren’t just looking for anyone to redesign our site on the front end; We were looking for someone to help us optimize our site for performance and scalability as well as the user experience that aligned with our brand identity.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

• Pricing fit our budget
• Good value for cost

How many teammates from smartData Enterprises were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were full stack, doing everything from design to deployment. They started by wireframing and prototyping the new site architecture to make sure it would be intuitive and would visually align with our brand identity. After approval, they proceeded to full-scale development, and integrated an advanced filtering capability to product categories, our inventory management systems and checkout systems to improve the shopping experience. Mobile optimization was another area of concern for them, making sure the site worked perfectly on all devices. Security was a second priority,  they implemented SSL encryption, two-factor authentication and regular vulnerability scans to safeguard sensitive customer data. The key deliverables were a fully functional e-commerce platform, internal training sessions for our staff and detailed documentation on how to maintain and update the site going forward.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SmartData Enterprises impact was transformative. The new site was not only professional and sophisticated, but it also yielded significant improvements in performance metrics. Loading times for pages were lowered significantly, and the new, simplified routing resulted in increased session times and more significant engagement. Even more significantly these improvements resulted in real business outcomes, we observed a significant increase in completed purchases, especially from mobile users, which had previously been a pain point for us. Testimonials from customers emphasized that the site was more usable and visually attractive, further supporting the argument that the new site increased conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management by SmartData Enterprises was phenomenal during the whole process. They implemented timelines and delivered each milestone on or before the proposed dates. At every turn when we faced unforeseen challenges, for instance integrating legacy systems onto the new platform, they quickly addressed them with innovative solutions. They still used a proactive communication style and kept us in the loop of what was happening, whether that was through weekly progress updates or an impromptu call to address concerns we had. We have seen a positive impact on our company, our sales team has a vibe lead tool to help them track and nurture leads muchmore effectively and our marketing team now has a solutions for simplified work flow and real-time analytical tools.

What was your primary form of communication with smartData Enterprises?

Email or Messaging App

What did you find most impressive or unique about this company?

I was particularly impressed at how SmartData Enterprises were able to marry technical prowess with artistic creativity. They not only created a website for us; they developed an online experience that really matched our brand identity and integrity. For instance, they added an interactive component with virtual fabric swatches and 360-degree product views that enhance the overall appearance and user experience without finishing visitors, which speaks to their focus on detail.

Are there any areas for improvement or something smartData Enterprises could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Baltic Restaurant Estonia AS

Describe what your company does in a single sentence.

Baltic Restaurants Estonia AS is a leading catering service provider in Estonia, offering delicious and healthy meals in educational institutions, office buildings, factories, hospitals, hotels and transport hubs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire smartData Enterprises to accomplish?
In a highly competitive restaurant scene, we recruited Smart Data Enterprises with the singular aim of transforming our current website into something truly amazing and enhancing the experience for visitors.
Our older site just wasn't cutting it; we needed a redesign that took on a fresh new look that really represented our brand and brought out potential customers.
We wanted our site to look lovely and modern, making it simple for visitors to savor our menu, to learn our restaurant story and to easily book tables as well.

SOLUTION

How did you find smartData Enterprises?

Online Search

Why did you select smartData Enterprises over others?

• Good value for cost
• Company values aligned

How many teammates from smartData Enterprises were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We went ahead to redevelopment our entire website and there was full integration from the start. We really dug deep into competitor analysis to really come up with an edge. We also designed some strong user personas and created a very detailed sitemap as well.
Key deliverables included ultramarine wire frames, an elegant and very responsive and user-friendly design that we created too.
High standards of photography were taken for our dishes and menu interface as well to make sure clients found the information clear and easy to go through. We also installed an online reservation convenience for eased ordering for our delightful customers.
SmartData offered technical support and strong backend support to ensure that after launch, we managed to quickly get any bugs sorted out.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes that we measure of the project stand out. Weeks after our freshly redesigned site launched we observed significant growth in traffic along with marked improvement both for online reservations and orders picked up to go.
This growth demonstrates that fresh design indeed not only attracts visitors but also converts them into loyal customers.
There has been a marked reduction in bouncing rate showing that visitors are finding information and staying involved with content rather than leaving it quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smart Data Enterprises displayed top project management throughout every step. They consistently met milestones right on time, kept communications as clear as crystal about what they are accomplishing and were supremely responsive to our needs.
Their flexibility in incorporating feed back to make iterations really showed their commitment to seeing us happy at the end.
Positive impacts from their work are enormous: this new website has fully reinvigorated our online presence and very successfully elevated our brand especially among restaurant people.

What was your primary form of communication with smartData Enterprises?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and dedication to creating designs that really center user needs stood out. During development they conducted careful testing with actual users by integrating feedback so they could fix any usability problems.
No other providers I discussed had more seamless integration of functionality and beauty.

Are there any areas for improvement or something smartData Enterprises could have done differently?

No areas, we love the results and we are happy to work with smartData Enterprises.