A Contract Software Development Company

smartData Enterprises is a leading Offshore IT business consulting and software solutions organization providing customized application development, system integration, product implementation and consulting services,desktop applications development, Healthcare Portal Development, Real Estate Application Development, Online Marketing, Sports Portal, Digital Marketing, Elearning Portal Development, ReactJs Developers, Reporting Tools, mobile app development, ERP Development, CRM Development, so

ftware development, Wellness app development, EHR Development, EMR Development, Clinical Application, Clinical Application Development, Blockchain Development, Machine Learning Development, AI Development, and Python Development to 3000+ global clients with 20+ years of experience.

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
1996
Show all +
Mohali, India
headquarters
other locations
  • Fuji Tower
    Nagpur 440001
    India
  • Kamet Tower
    DehraDun 248001
    India
  • White Plains
    New York, NY 10601
    United States
  • Paramatta
    NSW 2150
    Australia

Reviews

Sort by

Web Platform Dev for Mental Health Counseling Site

“They were extremely keen and they worked hard.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

smartData Enterprises developed an online marketplace app with video capabilities on a LAMP Stack. The site includes many features, such as secure billing, scheduling, documentation, video sessions, file transfers, etc with full HIPPA Compliance.

The Reviewer
 
11-50 Employees
 
Toronto, Canada
Arash Zohoor
CEO, Inkblot: Technologies Inc.
 
Verified
The Review
Feedback summary: 

What makes smartData Enterprises shine is their in-house expertise. They have a highly skilled team that is flexible and communicative, using multiple project management tools. They demonstrate dedication by working long hours, even on weekend, to ensure deadlines are met.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO and Co-Founder of Inkblot Technologies, which is an online mental health marketplace platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with smartData Enterprises?

We wanted to build an online marketplace app.

SOLUTION

What was the scope of their involvement?

We had ideas on some designs, in terms of the application and the functions that would be needed. Over two years smartData Enterprises built, designed and constructed the site. It is a LAMP Stack, but there are additional various technologies I know they used. It's a video counseling site, so it does include a platform in which both clients and providers can have video sessions. The site uses webRTC as the video platform.

The site also includes both provider and client registration, their evaluation and matching algorithm, and there is an automatic scheduling functionality for clients. The site has secure billing, uses an external API, has data storage and file transfers. It is HIPPA compliant, secure and confidential, meeting international medical regulations. smartData has had a hand in all of that.

What is the team dynamic?

There is excellent team dynamic between them our local group. Our developers regularly communicate on various channels to resolve issues and there is a great commitment to teamwork and task completion.

How did you come to work with smartData Enterprises?

We went through Upwork and interviewed several developers, some local and others international. We looked at the pricing of previous projects, examples of work that they had and references. That is how we came across smartData.

How much have you invested with them?

We are now approaching upwards of $150,000.

What is the status of this engagement?

We began working in November 2015 and the relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most users are happy with it, the feedback has been it has been great.

How did smartData Enterprises perform from a project management standpoint?

From a functionality perspective, they've done well and have been very accommodating.

When we started we didn't have any developers ourselves, but since then we hired three developers and smartData works really well with them, in terms of orienting and getting them up to speed. This is important to us because sometimes you have developers in multiple places and the team changes.

They have been very flexible, using any kind of task management or messaging system that we have asked. Additionally, they have been accommodating by using the technology we’ve needed and meeting all requirements. Initially we were using Skype and Basecamp to communicate. Then we switched for a little bit to JIRA, but most of the work now is happening over a combination of Skype and Asana. Due to the time zone difference, this makes the most sense.

For the majority of the contract there was a project manager that was involved part-time who had an excellent command of English language and would make sure the project was running on time and hitting the various milestones. We’ve now moved more towards contracting developers directly and we're doing product management ourselves so we now have a slightly different contract with smartData.

I think one of our shortcomings as contractors was that we had not mapped out the functions and design as well as we should have. They did a great job of trying to do their best to meet our needs. Since then, we have done a front-end redesign and that's going well. There's been no major issues and they have been pretty quick in terms of resolving bugs and issues that come up.

What did you find most impressive about them?

The biggest thing is that they have a lot of in-house expertise, especially with building apps. When we've needed network help there has always been somebody who's good at that database or specific kind of frontend design. They can provide options and help with choosing components and APIs, which makes it easier for us.

They have a number of people working on coding internally. Along the way, as needs came up, they always had someone who could jump in and help with our specialized tasks. In my opinion, that's difficult to get with local developers because they work on specific skill sets when you only have one or two people.

Are there any areas they could improve?

They were extremely keen and they worked hard. It's not anything that they would have done differently, but we should have had better designs and a more concrete idea of what we were looking for. That would have made it a lot smoother, but they work hard to do best by us as much as possible.

5.0
Overall Score They have been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer