Global contract software consulting organization

smartData Enterprises is a leading global contract software consulting organization providing IT business consulting. With 5 offices across the US, Australia, and India, smartData has been working to deliver onto client expectations and timelines for the last 20 years. We have delivered over 8000+ projects in the global market covering 20+ industries; mainly in healthcare, marine shipping, transportation, real estate, and SaaS software.

Domain expertise:

  • Consumer-facing applications
  • B2B development for startups and enterprises
  • Big data and business intelligence
  • Enterprise mobility
  • Telehealth/telemedicine and EHR & PMS
  • Healthcare insurance and audits
  • Business process automation
  • Cloud solutions 

smartData’s expertise spreads across various technology platforms including Microsoft, LAMP stack, MEAN/MERN stack, mobility stack, Salesforce and IoT. 

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
1996
Show all +
Mohali, India
headquarters
  • E-37, Phase 8, Industrial Area, Sahibzada Ajit Singh Nagar,
    Mohali 160071
    India
other locations

Portfolio

Key clients: 

Various startups, SMBs, ​and SOHOs in the US, Australia, and Europe covering major industries in enterprise apps and consumer-facing apps.

smartData Enterprises is a leading global contract software consulting organization providing IT business consulting.

Thinking of updating your business strategy for better results? smartData Enterprises could be the perfect partner for taking your business to the new heights

Supply Chain Platform Image

Supply Chain Platform

It is a secure online Industry Network for exchanging and managing the documents and tasks associated with compliance and standards. It manages compliance and supply chain communications needs — from emergency communications such as Recalls to general notifications via voice, fax, email, and text messaging.

  • Address safety and regulatory requirements across global supply chains
  • Streamlines compliance
processes across the supply chain
  • Evaluate, measure and improve a company’s social responsibility initiatives
  • Connects retailers and manufacturers, their suppliers and other trading partners, third-party certification bodies and testing laboratories, public sector agencies, and non-governmental organizations.
  • CPSIA, SQF, BRC, CPSC regulations
  • GCC - General Certification of Conformity
  •  

    Remote Exam App Image

    Remote Exam App

    App performs remote examination through integrated medical devices to record patient vitals to be used by physicians during the patient clinic visit. It is a SaaS-based model, managing patients visit in the clinic by assigning physician, nurses and appropriate examination rooms.

    • Supports devices for heart and lung examination- Stethoscope, Otoscope, Dermatoscope & general Camera view.
    • Collects data
    from all medical devices through BLE & submit data to the server.
  • Flow assist (Kanban board) which handles patients, doctors, nurses and the whole system.
  • An intermediate between general medical observation devices & system.
  • Records past medical history of patients.
  • Support devices for Heart and lung-> Stethoscope and ECG. For ENT -> otoscope For Skin -> Dermoscop
  • Line Inspection Platform Image

    Line Inspection Platform

    NERC-CIP compliant cloud-based system that helps power companies inspect transmission lines and manage repair workflow by uploading engineering documents related to the inspection. Inspectors can inspect lines, poles, and substations and take pictures to support their findings. transmission line coordinators (TLCs), contractors, and linemen may view all necessary repairs from the repair view.

    • Inspection planning
    and management – view inspection history, identify safety and hazards.
  • Track view - locate your crew and their status and enable employee safety.
  • Streamlining employee/contractor workflow.
  • Offline mode for location syncing and auto status updates.
  • Inspection repair notes for a review of the entire inspection team from one screen.
  • Collision avoidance and audio alerts for safety.
  • Ambulatory patients PMS Image

    Ambulatory patients PMS

    The application is a practice management solution for medical centers that perform the role of the health record management system for ambulatory patients. The main feature is the patient portal and its document management module.

    • PCMH (Patient-Centered Medical Home) certified by NCQA
    • IPHES (Interactive Patient Health Event System)
    • Membership data management
    • Purchase order,
    timesheet, payroll & staffing management
  • Pharmacy claims management
  • Meaningful Use Stage 2 compliant
  • E-prescription portal and HL7 order for internal pharmacies
  • Sentiment Analysis Application Image

    Sentiment Analysis Application

    A transcription application, which transcribes the conversation of a therapist and patient, and patient's sentiments are analyzed using Watson tone analyzer and natural language understanding.

    • A therapist gets a good idea of a patient's current emotional state.
    • There is a patent algorithm based on which system identifies provides more details on call of self danger/harm.
    • The therapist
    can identify if the patient's emotional state is on self danger or not.

    Reviews

    Sort by

    Platform Development & Management for Healthcare Company

    "The SmartData team is always ready for challenges."

    Quality: 
    4.0
    Schedule: 
    3.5
    Cost: 
    4.0
    Willing to refer: 
    4.0
    The Project
     
    $10,000 to $49,999
     
    Sept. 2016 - Ongoing
    Project summary: 

    A healthcare company partnered with smartData Enterprises to assist in adding features and enhancing its existing platform.

    The Reviewer
     
    51-200 Employees
     
    Los Angeles, California
    Ramesh Venkatakrishnan
    Software Development Manager & Architect, Reveleer
     
    Verified
    The Review
    Feedback summary: 

    The company received positive feedback from end users regarding the additions the smartData Enterprises team made to the platform. The team can adapt to changes quickly and bring in people with the required technical skill for the project.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm the Software Development Manager / Architect at Reveleer.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire smartData Enterprises, and what were your goals?

    SmartData development team helps us to continue innovate and add new features and enhancements to our platform.

    SOLUTION

    How did you select smartData Enterprises and what were the deciding factors?

    One of our leadership member had prior working experience with SmartData and based on that feedback, Reveleer started the working relationship with SmartData

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    SmartData development team by working closely with our Onsite development team has collaborated, designed, developed and supported lot of feature development. Always using some of the latest Microsoft technology stacks like .NET CORE 3.1, Web API, Angular among others.

    How many people from the vendor's team worked with you, and what were their positions?

    The team size varies as per project and company's needs. Over these years, the team size varied from 6 to 15 members.

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    After delivering multiple new enhancements that SmartData team development, our customers were happy with those additions and has conveyed the same to our Company.

    Describe their project management style, including communication tools and timelines.

    I have daily stand up with the team. As of that meeting, we go over the teams goals for the sprint, discuss any concerns/blockers and try to provide them the best environment to work with.

    What did you find most impressive or unique about this company?

    The SmartData team is always ready for challenges. As team size change are required, they adapt quickly to fill those positions and bring in the developers with expected technical skills.

    Are there any areas for improvement or something they could have done differently?

    Being in healthcare space, there will always be areas for improvement when it comes to latest guidelines and requirements from the federal agencies.

    SmartData team has to continuously adapt to these changes, improve their knowledge and make sure their development team as those knowledge.

    4.0
    Overall Score
    • 3.5 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Game Development for Higher Education Company

    "SmartData is like family, I only have positive things to say about the team."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2014 - Sept. 2017
    Project summary: 

    smartData Enterprises developed an advanced learning environment that helps players produce an online portfolio. The project solution was built using a LAMP stack, Cake PHP, and a MySQL database.

    The Reviewer
     
    1-10 Employees
     
    Petaluma, California
    Bryan Steele
    President, Steele Education Technologies LLC
     
    Verified
    The Review
    Feedback summary: 

    smartData Enterprise led a solid process, initiating communications twice a day — at the beginning of the day and towards the end of the shift. They were friendly and accommodating. In the end, they made a very complex system work.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm the sole proprietor at Lingua Galaxiae.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire smartData Enterprises, and what were your goals?

    SmartData took my graphic designs of 9-pages, each with multiple modules along with my description of the work flow and it built a sophisticated gaming/learning environment that hires full-time writing coaches with daily player interaction and provides live daily video.

    The one semester course requires daily writing and ends with players producing an online portfolio that is built and launched from within the application.

    SOLUTION

    How did you select smartData Enterprises and what were the deciding factors?

    I was not a software producer when the project was conceived so I hired a broker that introduced my to SmartData.

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    The application is far too complex to describe here, but the application was built using LAMP stack, Cake PHP and uses MySQL database. Since I had already designed each of the 14-pages with multiple process on each page, We started with the first page and worked our way through the project.

    After working full-time for over a year, we spent a month debugging, which is reasonable given the complexity of the project.

    How many people from the vendor's team worked with you, and what were their positions?

    I had a project coordinator that oversaw coders working in pairs.

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    This very complex system works. For me, that is the highest praise.

    Describe their project management style, including communication tools and timelines.

    We spoke twice a day, at the beginning and at the end of the worker's shifts.

    What did you find most impressive or unique about this company?

    Very friendly and accommodating. I still keep very close contact and expect to rehire SmartData to rebrand my platform.

    Are there any areas for improvement or something they could have done differently?

    SmartData is like family, I only have positive things to say about the team.

    5.0
    Overall Score I could not have developed this project without SmartData.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They were there ready to do whatever was needed. There were no delays.
    • 5.0 Cost
      Value / within estimates
      Very cost effective. I waqs initially quoted $250k here in the US, Smart Data did the work for a small fraction of that price.
    • 5.0 Quality
      Service & deliverables
      As stated above, the system works and is easy to modify.
    • 5.0 NPS
      Willing to refer
      Yes, and I intend to rehire shortly.

    Development for Job Seeking Platform

    "They work efficiently and everything is always up to date."

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Oct. 2019 - Ongoing
    Project summary: 

    smartData Enterprise developed a website and mobile application using React Native and CSS. The app is compatible with both iOS and Android.

    The Reviewer
     
    1-10 Employees
     
    Copenhagen, Denmark
    Hardeep Rana
    CTO, Odd Jobs Platform
     
    Verified
    The Review
    Feedback summary: 

    smartData Enterprise provided satisfactory services and took time to fix problems and produce quality work. They were always on time but could have been a little more proactive when it came to making suggestions. Having great communication skills, they stayed in touch every day with progress.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CTO of Odd Jobs Platform, an application that connects job providers with job seekers. It serves as an online marketplace. 
     

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with smartData Enterprises?

    We needed to develop a website and mobile app. We had an idea of the design and the various features we wanted.

    SOLUTION

    What was the scope of their involvement?

    smartData Enterprise used React Native to build the cross-platform mobile app for both iOS and Android. They used Cascading Style Sheets (CSS) to develop the website.

    What is the team composition?

    We’ve worked with about seven people, with developers coming and going throughout the project.

    How did you come to work with smartData Enterprises?

    We searched the market in Denmark, US, and India on Upwork. smartData Enterprises posted a bet on our job. Because of their success rate, willingness to do it at an affordable price, and long history, we picked them.

    How much have you invested with them?

    We have spent between $10,000–$25,000.

    What is the status of this engagement?

    We started working with them in October 2019 and the project is still ongoing but we are in the last phases of it.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    Our project and company is fully dependent on their work, and everyone has been satisfied with their work on the website and app. They’ve done a good job at implementing our ideas, so we’re very grateful for that. Once they both launch, we’ll receive qualitative feedback.

    How did smartData Enterprises perform from a project management standpoint?

    They’ve been excellent. They work efficiently and everything is always up to date. In terms of communication skills, they constantly provide feedback and stay in contact with us on the progress of the project every day. The projects have always been on time and they’ve been extremely helpful. We didn’t quite get a full scope of how the webpage was going to be developed. We went from focusing on the app to the website being built and it would’ve been helpful to have a timeline.

    What did you find most impressive about them?

    They don’t find easy solutions or make a quick fix. We have tried other companies and they try to find loopholes and don’t go with our exact idea. We really feel working with smartData Enterprises is a major step forward. They’re a company that takes responsibility for itself. 

    Are there any areas they could improve?

    They should be a bit more proactive in suggesting ideas to the customer and coming forward with their own experience, not take our designs for granted. Sometimes when we come up with ideas, they automatically implement them. It would be better if they looked at the big picture, but overall it has been a good experience. I think there was a minor culture gap as well, so we could be more proactive ourselves. 

    Do you have any advice for potential customers?

    Always be proactive yourself and provide constant feedback on their work. Be honest; if there is something that’s implemented and developed that’s not according to plan, then tell smartData Enterprises to fix it.

    4.5
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    MVP Dev for Medical Documentation App

    "smartData Enterprises has a wide variety of engineers with expertise in many different areas."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Aug. 2018 - Ongoing
    Project summary: 

    smartData Enterprises managed full-stack development of an MVP for a medical tool to streamline documentation. They built a web app using HTML5, a native iOS app with Swift, and created a database using MySQL.

    The Reviewer
     
    2-10 Employees
     
    Boston, Massachusetts
    Troy Russell
    CEO, Carescribr
     
    Verified
    The Review
    Feedback summary: 

    smartData delivered a functional MVP successfully to generate positive feedback from both of the initial target audiences. While miscommunication resulted in product delays, the team dedicated supplemental resources to address challenges. They were accessible and provided valuable expertise.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CEO and founder of Carescribr. Carescribr's a documentation tool for physicians and medical teams to better manage medical records.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with smartData Enterprises?

    We needed to develop our MVP to demonstrate the product's viability and its ability to make the electronic document questionnaire more efficient. That was the premise that we needed to demonstrate.

    SOLUTION

    What was the scope of their involvement?

    We outlined the problem that the product's attempting to solve and the ways to go about solving the problem. Then, we thought through the workflows that we expected a medical team and physician to follow for documentation. We worked through those workflows to identify the features that the smartData Enterprises team needed to build. From there, we were able to map out a progress sheet, which was essentially a map and timeline for features. It also mapped out a testing process to demonstrate features' functionality before we moved on to the next phase.

    Their team completed the first phase, which resulted in an MVP that functions at a certain level. The application as a couple of different components. They also created a web application that was written in HTML5 and a native application for the iPad, which was done with Swift. They build the background database that's in the actual using MySQL.

    We rolled the MVP out to various clients, needing their assistance to ensure that the features worked. We added a separate phase to allow for integration with an EMR system.

    What is the team composition?

    The majority of the development had three team members, one of which came in and out to work on the server database. We worked with one individual at the beginning who created the wireframes for the tablet application. After we signed off on that component, an engineer on the server-side came in and someone else supported the tablet application. We also engaged with a separate person who worked on the web application.

    How did you come to work with smartData Enterprises?

    Basically, I went through various websites that rated different types of agencies and development firms. I felt that an individual software engineer was too risky for our case because we had a lot of components. It was a bigger project than I thought a single person could do reliably. Once we settled on a couple of firms we interviewed each one based on a set of criteria, which included experience with healthcare software and price. We interviewed the firms and only two out of five were able to repeat back to us what the application was trying to do and provided an idea of how they’d go about doing it. smartData Eneterprises did that. Their supervisor had significant experience and social skills to not only navigate the technical side but also speak to me as a client. 

    How much have you invested with them?

    Up until this point, the total for the development's around $34,000.

    What is the status of this engagement?

    The wireframes started in the summer of 2018 and ended in November. We started development in January 2019.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    Their team was professional and the end results were positive. Patient feedback has been positive with regard to the UI/UX. We've also gotten positive results from the medical team and physicians for our concepts and outputs. 

    We decided as a company to pivot in a different direction. The problem and product are the same but we're looking into a different market. We scrapped our clients from the summer because they didn’t fit the new direction. I created a clinic and using Carescribr internally. We're optimizing the software alongside the clinic to ensure that the product's components function and do so properly before we go back out to the market.

    How did smartData Enterprises perform from a project management standpoint?

    In the beginning, we communicated via Skype meetings. When we had a specific issue, they sent a message during the day. Due to the time difference, communication came in spurts. I provided feedback routinely around 11—12 at night, which their team reviewed and sent back to me in the morning. There was a constant flow of communication, but it was asynchronous.

    As the development went along, we became less dependent on audio conversations. smartData Enterprises sent a new build that I would review, work through, and test. I typed up changes or created a video for larger changes to send to their team. They confirmed by a text message that their team understood. 

    What did you find most impressive about them?

    smartData Enterprises has a wide variety of engineers with expertise in many different areas. If I had a question that the immediate team couldn’t answer, they outsourced the question to other people. Their team expanded the network to get an answer or complete the task correctly rather than spending a lot of development hours tinkering. They had the ability to get an answer fast and implement it into our project. I have no reservations about their technical skills.

    Are there any areas they could improve?

    The time difference made the engagement a little challenging. Their team made mistakes at times and without realizing, called me at one or two in the morning.

    My overall experience was great, but certain aspects ran us over budget. There were a couple of instances when I felt that their team thought they understood where the project was going but made an assumption. This lead to back and forth as well as meant that we had to walk back the project because their team went down a path that I didn’t want, which was costly and we ran over budget.l This was towards the middle of the project when I gave them space to work more independently. I had a couple of demos set up in April or May because their team assured me the product would be done in March. They were able to pull in the resources to get ready for the demos, but I wasn’t able to display the software in two of the three demos as promised because it wasn’t functioning at the level promised at that time. I could only show a scaled-down version of the product. The process required negotiation in expanding our budget and scaling back on a couple of features to finish. I wasn’t happy but it got us to a place where the platform functioned. 

    Do you have any advice for potential customers?

    Sit down with the supervisor or whoever’s going to be the interface between the client and the development team. Be clear about the features you want and give visual representations as examples. Once the idea's communicated correctly, smartData Enterprises will execute.

    There’s also a level of humility that both sides need to share to be able to come to the same place. There were instances when I felt that they weren’t actually understanding what I was saying, which was proven because their team came back with a feature that wasn’t what I wanted. When I requested that they get back to me sooner and give me more incremental feedback, there were conversations in which they would interrupt to assure me that their team knew what they were doing. This may be because we were speaking in a different vernacular.

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Platform Development for Daycare Management Software

    “They have a passion for their work, always doing their very best.”

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Oct. 2018 - Ongoing
    Project summary: 

    smartData Enterprises built a cloud-based software system for a daycare management company. They created native iOS and Android apps to complement the web app and hardware they developed.

    The Reviewer
     
    2-10 Employees
     
    Mount Juliet, Tennessee
    David Smith
    Founder, Classroom Panda, LLC.
     
    Verified
    The Review
    Feedback summary: 

    The final products have impressed a small group of users following a soft launch. Their feedback claims it has an engaging interface and few bugs. The team’s consistent hard work was appreciated, differentiating themselves from competitors with their dedication and efficiency.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    My organization is called Classroom Panda, which is a daycare management software. We do everything from records management to monitoring the daycare classroom. It’s our job to put parents’ minds at ease through classroom oversight, which allows parents to see pictures and videos of their children throughout the day. The software also provides daily summaries, accounting, and staff management. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with smartData Enterprises?

    We needed to develop the platform. I have a 20-year background in daycare, and my family has been in the industry for 30 years. Our goal was to solve existing issues by formulating a system that addresses them.

    SOLUTION

    What was the scope of their involvement?

    Early on, we had several discussions about how to best implement the process and which technologies would be best. We decided on a full-stack development of a cloud-based system. Initiating the development, the team built iOS and Android applications. They addressed all the different platforms we needed, developing natively. At this point, the first version of the software is now available. We’re working with them on a second version now.

    What is the team composition?

    We worked directly with about 7–8 of their teammates on a general basis. They provided project managers, hardware engineers, web developers, iOS specialists, and both front- and backend developers.  

    How did you come to work with smartData Enterprises?

    One of the project managers reached out to me. From there, we found them online and looked at a few of their reviews. They had positive feedback from several of their past clients, so it was a pretty obvious selection. 

    How much have you invested with them?

    So far, we’ve spent about $50,000. By the end of our work together, our spend will probably be double that amount.

    What is the status of this engagement?

    We started the project in October 2018, and it’s an ongoing effort.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We’re really confident in their abilities and had to do very little reworking of their delivered products. Our team did a soft launch of the product to get user feedback on an appropriate scale. So, we’re serving about 45 customers right now, which is about to triple in the next few months. Their feedback has been very positive. They’re happy with the interface and how the program runs. We’ve run into very few bugs and made modifications that they requested.  

    How did smartData Enterprises perform from a project management standpoint?

    We had a few project managers, who were great about following up with us to make sure everything was performing up to standards. They answered questions and concerns in a timely manner, completely understanding all aspects of the project. We communicated over Skype and Basecamp. They devised detailed plans and updated us over those platforms.

    What did you find most impressive about them?

    They have a passion for their work, always doing their very best. Their passion and efficiency are two attributes that make them stand out.

    Are there any areas they could improve?

    This was a very large-scale development, and they’re efficient at what they do. I could’ve given better explanations on my end, but they’ve been receptive and open to changes.

    Do you have any advice for potential customers?

    Scope out a full, detailed project plan. Clarity will go a long way in ensuring the success of your project. They’re able to handle it from there.

    5.0
    Overall Score They’re great people who care about the program and my business.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      We dragged slightly because of the scale, but they worked as hard as they could to deliver.
    • 5.0 Cost
      Value / within estimates
      They were worth every penny.
    • 5.0 Quality
      Service & deliverables
      They bent over backward to make sure the product was what I wanted.
    • 5.0 NPS
      Willing to refer
      There are tons of reasons to be recommending them.

    Web Platform Dev for Mental Health Counseling Site

    “They were extremely keen and they worked hard.”

    Quality: 
    4.5
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Nov. 2015 - Ongoing
    Project summary: 

    smartData Enterprises developed an online marketplace app with video capabilities on a LAMP Stack. The site includes many features, such as secure billing, scheduling, documentation, video sessions, file transfers, etc with full HIPPA Compliance.

    The Reviewer
     
    11-50 Employees
     
    Toronto, Canada
    Arash Zohoor
    CEO, Inkblot: Technologies Inc.
     
    Verified
    The Review
    Feedback summary: 

    What makes smartData Enterprises shine is their in-house expertise. They have a highly skilled team that is flexible and communicative, using multiple project management tools. They demonstrate dedication by working long hours, even on weekend, to ensure deadlines are met.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the CEO and Co-Founder of Inkblot Technologies, which is an online mental health marketplace platform.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with smartData Enterprises?

    We wanted to build an online marketplace app.

    SOLUTION

    What was the scope of their involvement?

    We had ideas on some designs, in terms of the application and the functions that would be needed. Over two years smartData Enterprises built, designed and constructed the site. It is a LAMP Stack, but there are additional various technologies I know they used. It's a video counseling site, so it does include a platform in which both clients and providers can have video sessions. The site uses webRTC as the video platform.

    The site also includes both provider and client registration, their evaluation and matching algorithm, and there is an automatic scheduling functionality for clients. The site has secure billing, uses an external API, has data storage and file transfers. It is HIPPA compliant, secure and confidential, meeting international medical regulations. smartData has had a hand in all of that.

    What is the team dynamic?

    There is excellent team dynamic between them our local group. Our developers regularly communicate on various channels to resolve issues and there is a great commitment to teamwork and task completion.

    How did you come to work with smartData Enterprises?

    We went through Upwork and interviewed several developers, some local and others international. We looked at the pricing of previous projects, examples of work that they had and references. That is how we came across smartData.

    How much have you invested with them?

    We are now approaching upwards of $150,000.

    What is the status of this engagement?

    We began working in November 2015 and the relationship is still ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Most users are happy with it, the feedback has been it has been great.

    How did smartData Enterprises perform from a project management standpoint?

    From a functionality perspective, they've done well and have been very accommodating.

    When we started we didn't have any developers ourselves, but since then we hired three developers and smartData works really well with them, in terms of orienting and getting them up to speed. This is important to us because sometimes you have developers in multiple places and the team changes.

    They have been very flexible, using any kind of task management or messaging system that we have asked. Additionally, they have been accommodating by using the technology we’ve needed and meeting all requirements. Initially we were using Skype and Basecamp to communicate. Then we switched for a little bit to JIRA, but most of the work now is happening over a combination of Skype and Asana. Due to the time zone difference, this makes the most sense.

    For the majority of the contract there was a project manager that was involved part-time who had an excellent command of English language and would make sure the project was running on time and hitting the various milestones. We’ve now moved more towards contracting developers directly and we're doing product management ourselves so we now have a slightly different contract with smartData.

    I think one of our shortcomings as contractors was that we had not mapped out the functions and design as well as we should have. They did a great job of trying to do their best to meet our needs. Since then, we have done a front-end redesign and that's going well. There's been no major issues and they have been pretty quick in terms of resolving bugs and issues that come up.

    What did you find most impressive about them?

    The biggest thing is that they have a lot of in-house expertise, especially with building apps. When we've needed network help there has always been somebody who's good at that database or specific kind of frontend design. They can provide options and help with choosing components and APIs, which makes it easier for us.

    They have a number of people working on coding internally. Along the way, as needs came up, they always had someone who could jump in and help with our specialized tasks. In my opinion, that's difficult to get with local developers because they work on specific skill sets when you only have one or two people.

    Are there any areas they could improve?

    They were extremely keen and they worked hard. It's not anything that they would have done differently, but we should have had better designs and a more concrete idea of what we were looking for. That would have made it a lot smoother, but they work hard to do best by us as much as possible.

    5.0
    Overall Score They have been great.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    AWS Dev for Renewables & Environment Firm

    "They are always very professional and always delivered on time and within budget."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2013 - Jan. 2020
    Project summary: 

    smartData Enterprises was tasked with AWS project development. Their work included creating wireframes to developing the platform and management. The team was composed of five developers.

    The Reviewer
     
    1-10 Employees
     
    Nashville, Tennessee
    CEO, Renewables & Environment Company
     
    Verified
    The Review
    Feedback summary: 

    smartData Enterprises was able to deliver an excellent platform. They surpassed the expectations of the solar energy software platform company.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I'm the owner of a software platform servicing solar energy industry.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire smartData Enterprises, and what were your goals?

    They were hired for AWS Project Development.

    SOLUTION

    How did you select smartData Enterprises and what were the deciding factors?

    They were very professional at every level.

    Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    • Complete project development from early wireframes
    • Complete building of platform and management

    How many people from the vendor's team worked with you, and what were their positions?

    There were 5 developers for this project.

    RESULTS & FEEDBACK

    Can you share any measurable outcomes of the project or general feedback about the deliverables?

    It was an incredible experience at every level.

    Describe their project management style, including communication tools and timeliness.

    They were very professional and always delivered on time and within budget.

    What did you find most impressive or unique about this company?

    They always outperformed expectations.

    Are there any areas for improvement or something they could have done differently?

    None.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer