The Sher Agency

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing Manager. I oversee all of the firms online marketing efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

We hired them to design new templates, to replace all of our old outdated templates.

SOLUTION

How did you select this vendor and what were the deciding factors?

I put out an ad on Upwork. I looked over around 100 applicants, literally I looked for hours. The Sher Agency stood out because they made an impressive video sharing the ideas they would implement into our design. I chose them over the other applicants.

Describe the project in detail and walk through the stages of the project.

Instead of having someone build us a completely new website, we decided to take an approach where we would just replace each template on the entire site with a new one. We would meet with The Sher Agency once a month. At that meeting I would share with them the template we wanted them to redesign. They would share ideas, we would discuss them, and select one. Their team would then send us over a new design of the template. We would have occasional revisions for them but for the most part they did an unbelievable job.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two of their designers, and the owner.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were very creative. Their ideas and designs were unconventional, ahead of the curve for their industry, and professional. It has helped our website look sharp, and it resulted in more traffic. We specifically saw our Google search rankings increase after they worked on our local pages.

How effective was the workflow between your team and theirs?

They have a very simple work flow. They don't forget about your project, and they follow up if you do not respond so the project keeps moving forward.

What did you find most impressive or unique about this company?

Th creativity. We would take a really boring page and implement such creative ideas. It would make it so the page had life, and was interesting to be on.

Are there any areas for improvement or something they could have done differently?

I wouldn't change a thing about them or their process.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing member of a financial planning firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Sher Agency?

We just needed a website to function as our virtual storefront and virtual office.

SOLUTION

What was the scope of their involvement?

They developed a WordPress website that was professional but still targeted our market — Gen X and millennial professionals. Our site needed to help us build trust so we could get our information and content out there as well. The site is hosted on WP Engine.

What is the team composition?

There were four people on our first call, but I worked primarily with a project manager and Max (CEO).

How did you come to work with The Sher Agency?

I found them through Upwork. We received several proposals, but they were very process-oriented. Unlike the other proposals we received, they used videos and outlined their process.

How much have you invested with them?
We spent $4,000.

What is the status of this engagement?

We worked together from May–June 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t completely launched the site yet, but those who have seen it have been impressed. The Sher Agency met all of the goals that I set for them.

How did The Sher Agency perform from a project management standpoint?

They utilized some great tools to keep the project organized. They used spreadsheets and Google Docs to communicate changes to the site throughout development. They also created video tutorials to show me how to do stuff on my own. I really appreciated that they used video and other screen-sharing tools.

What did you find most impressive about them?

During the project, I always knew what stage they were working on. It was really easy to follow because they had a clearly defined process with clearly defined goals.

Are there any areas they could improve?

Overall, they did a pretty good job, but they didn’t have a ton of experience working with financial services. We went back and forth a bit to dial in on what they needed, but it didn’t create very many issues and I was very happy with the result.

Do you have any advice for potential customers?

Be clear about what you want. Generally, people assume that others know what they’re thinking, but that isn’t always the case. You need to provide clear, concise guidance and that will save you time on revisions.

BACKGROUND

Please describe your company and your position there.

I am the owner of a software company that provides management solutions for home health care companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

Our website was not producing results, and we needed a change.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several designers, but the Sher Agency was clearly the best. Max and his team really listened to our challenges, and came up with a great deign to better target our audience.

Describe the project in detail and walk through the stages of the project.

The Sher Agency has a great process of discovery and design that got to the heart of what we needed to do. They also didn't give me a "to-do" list like so many other marketing firms have done in the past. They asked great questions and gave insightful suggestions throughout, and were great about communication milestones. We ended up with a website that better captures what we do, and for whom we do it.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people, 2 designers and the agency director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our site has been well received so far. The digital marketing firm that handles our day-to-day is excited to deploy and base all new efforts around pages that speak to our customers.

How effective was the workflow between your team and theirs?

Excellent.

What did you find most impressive or unique about this company?

I loved their responsiveness and innovative approach to the work.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I work as the executive director for Vivida Dermatology, and we provide general dermatology services and Mohs skin cancer surgery. We also have a medical spa, where we do facials, lasers, and injectables.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Sher Agency?

We hired Sher to develop a website that was taking forever to build. We needed them to turn it into a professional-looking site. 

SOLUTION

What was the scope of their involvement?

Apart from developing our website, they also make sure our online presence is effective and up to date. They help us respond to patient requests through Facebook, Instagram, and other channels. 

Sher is also constantly reviewing our website and social media activity, making necessary adjustments to them. We also consult them for better business practices, online efficiency, and maximizing online presence. 

What is the team composition?

I worked with Andrew (Former Creative Director), who did the web design. Currently, we work with Xena (Content Manager), who does all of the social media postings, and Max (Owner & Website Specialist), who we consult with for higher visibility, effectiveness, and everything else. 

How did you come to work with The Sher Agency?

I’ve known Max for a while. When I told him about the situation we were experiencing and the inability to get the website to where we needed it to be, he asked if we could give him a shot.

How much have you invested with them?

We invested around $7,000–$8,000 on the website, and we’re spending around $2,500 a month for their social media services. 

What is the status of this engagement?

We started working with them around May 2018, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It’s worked out really well. We’ve received about 7,000 leads a year through our social media, thanks to Sher. We also get a lot of feedback on our website about how we present the company. We’re attracting good providers, good staff, and good patient volumes. 

Now, we’re just making sure that we’re current, relevant, and doing what we need to do to stay where we want to stay online. 

How did The Sher Agency perform from a project management standpoint?

We use Monday for project management. In terms of the website development, everything was timely and the feedback process was constant. They question us all the time about what we should and shouldn’t be doing. They’ve been working closely with us from the very beginning.

What did you find most impressive about them?

The deliverables are impressive. We’ve gone from having little to no web presence to being active and effective online. They’re honest, cost-effective, and timely. They’re also updated about what’s happening in the market. 

Are there any areas they could improve?

No, I don’t think there are any. Max is very good at letting us know if they’re getting overwhelmed and if timelines are going to be delayed, which is very rare.

BACKGROUND

Please describe your company and position.

I am the President & Founder of MyLogoMat.com

Describe what your company does in a single sentence.

We produce custom metal business cards to help our clients stand out and make a positive impact.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Clarify our messaging
• tighten up our USP
• update our UI/UX to look modern and friendly

SOLUTION

How did you find The Sher Agency?

Instagram

Why did you select The Sher Agency over others?

• Company values aligned
• Quality Examples

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Re-design our home page and product pages to include new sales lead channels such as a quiz and free proof form to get more people into the top of the funnel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UI/UX presentation and updates as the design process continued. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did awesome.  Every note we had was responded to quickly and we couldn't be happier with the service and delivery of the final product.

What was your primary form of communication with The Sher Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed by the quick interaction, which then led to updated output. 

Are there any areas for improvement or something The Sher Agency could have done differently?

Not really... they're great!

BACKGROUND

Please describe your company and position.

I am the Partner of Desert Dine

Describe what your company does in a single sentence.

We are a private chef and catering company based in the Coachella Valley 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Complete rebuild of our website
• SEO
• Onboarding my clients seamlessly

SOLUTION

How did you find The Sher Agency?

Other

Why did you select The Sher Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website revamp along with onboarding built in from a 3rd party website we use for our business everyday

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seamless client onboarding and a perfect aesthetic beyond our expectations 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered ahead of time in many cases and exercised patience with multiple changes we requested that weren't included in the initial order 

What was your primary form of communication with The Sher Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal experience and hands on approach from start to finish. Also consistently reaching out after launch was a lovely touch 

Are there any areas for improvement or something The Sher Agency could have done differently?

None at all. Everything they did was perfect.

BACKGROUND

Please describe your company and position.

I'm an executive at Paradox Solutions
Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Web Design

SOLUTION

How did you find The Sher Agency?

Referral

Why did you select The Sher Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build a web design for my digital marketing agency based on the preferences i provided.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Complete the design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, The Sher Agency delivered everything on time and was 100% responsive to all my needs.

What was your primary form of communication with The Sher Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Sher Agency truly stands out due to their exceptional skill level and the superior quality of their web designs. Their responsiveness to client needs is remarkably swift, ensuring that every project progresses smoothly and efficiently. What's most impressive is their ability to consistently deliver innovative designs that perfectly align with client visions.

Are there any areas for improvement or something The Sher Agency could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of a vending machine services company.

Describe what your company does in a single sentence.

We assist locations like offices who need vending machine services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Optimize Landing Page

SOLUTION

How did you find The Sher Agency?

Online Search

Why did you select The Sher Agency over others?

Good value for cost

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided thorough documentation about how our business operates and the benefits we provide. They turned that into a beautiful landing page highlighting all of our key features. They had GREAT COPY, GREAT DESIGN with an ultimate focus on conversion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Figma Design and Loom Video documenting how everything works.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time. I did their day rate, they completed everything that day. They were prompt at our meeting in the morning and gave me updates / asked for feedback throughout the day. By days end we had a gorgeous completed project.

What was your primary form of communication with The Sher Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

The owner, Max, is a killer when it comes to intuition on landing pages. Yes, you obviously need to test things, but if you don't have GREAT foundation to start with, all the testing in the world won't matter. They put together an amazing foundation for us to work with and begin testing. They also provided several alternative Hero Sections to test as well.

Are there any areas for improvement or something The Sher Agency could have done differently?

They're great. They get booked solid so you have to wait for your day with them but it's well worth it. Book sooner rather than later.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Water-to-Go North America

Describe what your company does in a single sentence.

Water purifier bottles for outdoor adventure and travel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Fix problems on current site

SOLUTION

How did you find The Sher Agency?

Online Search

Why did you select The Sher Agency over others?

Good value for cost

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Max and his team at Sher helped us fix a problematic WordPress site that was impeding our growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Sher Agency substantially improved the performance of our site and helped us expand the content of the site to fit the needs of our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great project management. Very responsive.

What was your primary form of communication with The Sher Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Personal involvement by Max.

Are there any areas for improvement or something The Sher Agency could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Dr. Lisa Braun Glazer

Describe what your company does in a single sentence.

Nothing. I worked with the Sher Agency to create a personal website to archive my life. I am a retired psychologist, writer, artist and philanthropist.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Sher Agency to accomplish?

• Personal website

SOLUTION

How did you find The Sher Agency?

Upwork

Why did you select The Sher Agency over others?

• High ratings
• Understood my (somewhat) unusual goal and we clicked

How many teammates from The Sher Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aided in bringing my vision to life in creating a website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I loved my website, and it worked well!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They would have had it done in a matter of a few months, but I needed time. They were very patient!

What was your primary form of communication with The Sher Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They “got” me and helped me achieve my goal. It’s beautifully done and my friends and family love it!

Are there any areas for improvement or something The Sher Agency could have done differently?

No - all terrific!