The Sher Agency offers good value for cost, with project budgets generally fitting client budgets. Specific costs mentioned include $4,000 for a website and $7,000-$8,000 for a more extensive project. Clients appreciate their responsiveness and quality of work.
The Sher Agency's portfolio spans multiple industries, including healthcare, education, and technology. Their ability to tailor solutions to diverse industry needs is appreciated by clients, showcasing their adaptability and expertise.
Cost-Effective Solutions
The Sher Agency provides good value for cost, often delivering high-quality work at competitive prices. Clients appreciate their transparent pricing model and the financial accessibility of their services.
Attention to Detail and Design Fidelity
While generally praised for their design work, there are occasional minor lapses in attention to detail during implementation. These are rare and quickly addressed, but suggest a potential area for improvement in maintaining design fidelity.
Strong Communication and Collaboration
The Sher Agency is noted for its excellent communication skills, using tools like video calls and emails to keep clients informed. Their collaborative approach ensures that client needs are understood and met, fostering a productive working relationship.
High-Quality Web Design and Development
Clients praise The Sher Agency for their exceptional design skills and the ability to create aesthetically pleasing, functional websites. Their work often exceeds expectations, providing clients with a unique and professional online presence.
Personalized and Flexible Service
Clients value The Sher Agency's personalized service and flexibility in adapting to specific project needs. Their willingness to accommodate client requests and provide tailored solutions is a strong point in their service delivery.
"I loved their responsiveness and innovative approach to the work."
Jun 23, 2021
President, CubHub Systems
Cole Ballweg
Software
Fort Worth, Texas
11-50 Employees
Online Review
Verified
A software company wanted to overhaul their underperforming website, so they hired The Sher Agency to redesign it in a way that best captures the company's profile.
The revamped site stood out from the crowd, receiving several positive feedback from internal and external sources. The Sher Agency was nothing short of excellent in terms of customer service. They were highly responsive, innovative, and efficient during the entire process.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner of a software company that provides management solutions for home health care companies.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Sher Agency?
Our website was not producing results, and we needed a change.
SOLUTION
How did you select this vendor and what were the deciding factors?
We interviewed several designers, but the Sher Agency was clearly the best. Max and his team really listened to our challenges, and came up with a great deign to better target our audience.
Describe the project in detail and walk through the stages of the project.
The Sher Agency has a great process of discovery and design that got to the heart of what we needed to do. They also didn't give me a "to-do" list like so many other marketing firms have done in the past. They asked great questions and gave insightful suggestions throughout, and were great about communication milestones. We ended up with a website that better captures what we do, and for whom we do it.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with 3 people, 2 designers and the agency director.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Our site has been well received so far. The digital marketing firm that handles our day-to-day is excited to deploy and base all new efforts around pages that speak to our customers.
How effective was the workflow between your team and theirs?
Excellent.
What did you find most impressive or unique about this company?
I loved their responsiveness and innovative approach to the work.
Are there any areas for improvement or something they could have done differently?
Not really.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Social Media Marketing for Dermatology Center
Digital StrategySocial Media MarketingWeb Development
$50,000 to $199,999
May 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re honest, cost-effective, and timely.”
Feb 16, 2021
Executive Director, Vivida Dermatology
Michael Borenstein
Healthcare
Las Vegas, Nevada
11-50 Employees
Phone Interview
Verified
The Sher Agency provides web development and social media marketing services for a dermatology company. They built the firm’s website, and they’re currently managing it and their social media accounts.
The client has been deeply impressed with their output and performance. At present, the firm is getting 7,000 leads a year, thanks to The Sher Agency’s management of their website and social media. Overall, the team has helped the company attain a great online presence.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I work as the executive director for Vivida Dermatology, and we provide general dermatology services and Mohs skin cancer surgery. We also have a medical spa, where we do facials, lasers, and injectables.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with The Sher Agency?
We hired Sher to develop a website that was taking forever to build. We needed them to turn it into a professional-looking site.
SOLUTION
What was the scope of their involvement?
Apart from developing our website, they also make sure our online presence is effective and up to date. They help us respond to patient requests through Facebook, Instagram, and other channels.
Sher is also constantly reviewing our website and social media activity, making necessary adjustments to them. We also consult them for better business practices, online efficiency, and maximizing online presence.
What is the team composition?
I worked with Andrew (Former Creative Director), who did the web design. Currently, we work with Xena (Content Manager), who does all of the social media postings, and Max (Owner & Website Specialist), who we consult with for higher visibility, effectiveness, and everything else.
How did you come to work with The Sher Agency?
I’ve known Max for a while. When I told him about the situation we were experiencing and the inability to get the website to where we needed it to be, he asked if we could give him a shot.
How much have you invested with them?
We invested around $7,000–$8,000 on the website, and we’re spending around $2,500 a month for their social media services.
What is the status of this engagement?
We started working with them around May 2018, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
It’s worked out really well. We’ve received about 7,000 leads a year through our social media, thanks to Sher. We also get a lot of feedback on our website about how we present the company. We’re attracting good providers, good staff, and good patient volumes.
Now, we’re just making sure that we’re current, relevant, and doing what we need to do to stay where we want to stay online.
How did The Sher Agency perform from a project management standpoint?
We use Monday for project management. In terms of the website development, everything was timely and the feedback process was constant. They question us all the time about what we should and shouldn’t be doing. They’ve been working closely with us from the very beginning.
What did you find most impressive about them?
The deliverables are impressive. We’ve gone from having little to no web presence to being active and effective online. They’re honest, cost-effective, and timely. They’re also updated about what’s happening in the market.
Are there any areas they could improve?
No, I don’t think there are any. Max is very good at letting us know if they’re getting overwhelmed and if timelines are going to be delayed, which is very rare.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Business Cards Manufacturer
UX/UI DesignWeb Design
Less than $10,000
Oct. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by the quick interaction, which then led to updated output."
Nov 15, 2024
President & Founder, MyLogoMat.com
Craig Martyn
Manufacturing
Orange County, California
11-50 Employees
Online Review
Verified
The Sher Agency redesigned a website for a business cards manufactuer. The team was tasked with building new sales lead channels, updating the client's UI/UX, and clarifying their messaging.
The Sher Agency successfully updated the client's UI/UX. The team was responsive to the client's needs and delivered the project on time. The Sher Agency led virtual meetings to ensure a smooth workflow. Overall, the client was happy with the quick service and the final product.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President & Founder of MyLogoMat.com
Describe what your company does in a single sentence.
We produce custom metal business cards to help our clients stand out and make a positive impact.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Clarify our messaging
tighten up our USP
update our UI/UX to look modern and friendly
SOLUTION
How did you find The Sher Agency?
Instagram
Why did you select The Sher Agency over others?
Company values aligned
Quality Examples
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Re-design our home page and product pages to include new sales lead channels such as a quiz and free proof form to get more people into the top of the funnel.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
UI/UX presentation and updates as the design process continued.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They did awesome. Every note we had was responded to quickly and we couldn't be happier with the service and delivery of the final product.
What was your primary form of communication with The Sher Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed by the quick interaction, which then led to updated output.
Are there any areas for improvement or something The Sher Agency could have done differently?
Not really... they're great!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Already referred and will work with them on many more projects!
Web Design & Development & SEO for Catering Company
Search Engine OptimizationWeb DesignWeb Development
$10,000 to $49,999
July - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything they did was perfect."
Aug 30, 2024
Partner, Desert Dine
James Hayward
Food & Beverage
Palm Springs, California
11-50 Employees
Online Review
Verified
The Sher Agency rebuilt a website and provided SEO services for a catering company. The team also focused on onboarding from a third-party website.
The Sher Agency delivered an aesthetically pleasing website that exceeded the client's expectations. In many cases, the team delivered ahead of time and exercised patience with multiple requested changes. Their personal and hands-on approach was impressive, resulting in a positive engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Partner of Desert Dine
Describe what your company does in a single sentence.
We are a private chef and catering company based in the Coachella Valley
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Complete rebuild of our website
SEO
Onboarding my clients seamlessly
SOLUTION
How did you find The Sher Agency?
Other
Why did you select The Sher Agency over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website revamp along with onboarding built in from a 3rd party website we use for our business everyday
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Seamless client onboarding and a perfect aesthetic beyond our expectations
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered ahead of time in many cases and exercised patience with multiple changes we requested that weren't included in the initial order
What was your primary form of communication with The Sher Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The personal experience and hands on approach from start to finish. Also consistently reaching out after launch was a lovely touch
Are there any areas for improvement or something The Sher Agency could have done differently?
None at all. Everything they did was perfect.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design Services for Digital Marketing Agency
Web Design
Confidential
March 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Sher Agency delivered everything on time and was 100% responsive to all my needs."
Apr 16, 2024
Executive, Paradox Solutions
Anonymous
Advertising & marketing
Los Angeles, California
1-10 Employees
Online Review
Verified
A digital marketing agency hired The Sher Agency to design their website based on their requirements.
The Sher Agency successfully designed the client’s website and delivered tasks on time. The team was highly responsive to the client’s needs, and their resources had exceptional skill levels. Moreover, they consistently created innovative designs aligned with the client’s vision.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at Paradox Solutions Describe what your company does in a single sentence.
Digital Marketing Agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Web Design
SOLUTION
How did you find The Sher Agency?
Referral
Why did you select The Sher Agency over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build a web design for my digital marketing agency based on the preferences i provided.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Complete the design
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, The Sher Agency delivered everything on time and was 100% responsive to all my needs.
What was your primary form of communication with The Sher Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Sher Agency truly stands out due to their exceptional skill level and the superior quality of their web designs. Their responsiveness to client needs is remarkably swift, ensuring that every project progresses smoothly and efficiently. What's most impressive is their ability to consistently deliver innovative designs that perfectly align with client visions.
Are there any areas for improvement or something The Sher Agency could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Landing Page Optimization for Vending Machine Services Co
Web DesignWeb Development
Less than $10,000
January 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They put together an amazing foundation for us to work with and begin testing."
Jan 16, 2024
CEO, Vending Machine Services Co
Robert Patterson
Advertising & marketing
Naples, Florida
1-10 Employees
Online Review
Verified
The Sher Agency optimized the landing page of a vending machine services company. Their work included redesigning the page and adding information about the client's offering, focusing on driving conversions.
The Sher Agency delivered a landing page with great copy and an excellent design, marking the project's success. The team completed the project on time and used Figma and Loom to manage it, providing regular updates and feedback. Moreover, their intuitive design skills were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a vending machine services company.
Describe what your company does in a single sentence.
We assist locations like offices who need vending machine services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Optimize Landing Page
SOLUTION
How did you find The Sher Agency?
Online Search
Why did you select The Sher Agency over others?
Good value for cost
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We provided thorough documentation about how our business operates and the benefits we provide. They turned that into a beautiful landing page highlighting all of our key features. They had GREAT COPY, GREAT DESIGN with an ultimate focus on conversion.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Figma Design and Loom Video documenting how everything works.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they delivered on time. I did their day rate, they completed everything that day. They were prompt at our meeting in the morning and gave me updates / asked for feedback throughout the day. By days end we had a gorgeous completed project.
What was your primary form of communication with The Sher Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
The owner, Max, is a killer when it comes to intuition on landing pages. Yes, you obviously need to test things, but if you don't have GREAT foundation to start with, all the testing in the world won't matter. They put together an amazing foundation for us to work with and begin testing. They also provided several alternative Hero Sections to test as well.
Are there any areas for improvement or something The Sher Agency could have done differently?
They're great. They get booked solid so you have to wait for your day with them but it's well worth it. Book sooner rather than later.
RATINGS
5.0
"Great, they are very intelligent folks. Get them now while they're cheap."
Quality
5.0
Service & Deliverables
"Deliverable was Superb"
Schedule
5.0
On time / deadlines
"They were right on time for Google Meets."
Cost
5.0
Value / within estimates
"1% conversion increase well pays for this, easy decision."
Willing to Refer
5.0
NPS
"Flawless experience.
WordPress Web Optimization for Purifying Water Bottle Co
E-Commerce Development
$50,000 to $199,999
Aug. 2022 - Aug. 2023
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The Sher Agency substantially improved the performance of our site and helped us expand the content."
Aug 14, 2023
Managing Director, Water-to-Go North America
Paul Connolly
eCommerce
Boca Raton, Florida
1-10 Employees
Online Review
Verified
The Sher Agency optimized a water purifying bottle company's WordPress website. The team fixed the client's site bugs that impeded the client's company growth.
The Sher Agency substantially improved the client's website performance and expanded its content. The team was involved personally in the client's project and provided great project management. The Sher Agency delivered work on time and was very responsive through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of Water-to-Go North America
Describe what your company does in a single sentence.
Water purifier bottles for outdoor adventure and travel
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Fix problems on current site
SOLUTION
How did you find The Sher Agency?
Online Search
Why did you select The Sher Agency over others?
Good value for cost
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Max and his team at Sher helped us fix a problematic WordPress site that was impeding our growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Sher Agency substantially improved the performance of our site and helped us expand the content of the site to fit the needs of our customers.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great project management. Very responsive.
What was your primary form of communication with The Sher Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
Personal involvement by Max.
Are there any areas for improvement or something The Sher Agency could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Retired Psychologist
Graphic DesignWeb DesignWeb Development
Confidential
Mar. 2022 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I loved my website, and it worked well!"
Jun 21, 2023
Lisa Braun Glazer, Ph.D.
Education
San Diego, California
Online Review
Verified
The Sher Agency created a personal website for a retired psychologist. The client required a website to archive their life, and The Sher Agency was responsible for the site's design and development.
The Sher Agency brought the client's vision to life and delivered a functional website. The client received positive feedback about the site's design. The Sher Agency was patient and adapted to the client's timeline.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Dr. Lisa Braun Glazer
Describe what your company does in a single sentence.
Nothing. I worked with the Sher Agency to create a personal website to archive my life. I am a retired psychologist, writer, artist and philanthropist.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Sher Agency to accomplish?
Personal website
SOLUTION
How did you find The Sher Agency?
Upwork
Why did you select The Sher Agency over others?
High ratings
Understood my (somewhat) unusual goal and we clicked
How many teammates from The Sher Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Aided in bringing my vision to life in creating a website.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I loved my website, and it worked well!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They would have had it done in a matter of a few months, but I needed time. They were very patient!
What was your primary form of communication with The Sher Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They “got” me and helped me achieve my goal. It’s beautifully done and my friends and family love it!
Are there any areas for improvement or something The Sher Agency could have done differently?
No - all terrific!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Career-Building Platform
UX/UI DesignWeb DesignWeb Development
Less than $10,000
Oct. - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are truly a team of innovators, and quality, trustworthy business partners."
Nov 17, 2022
Founder, Careereon
Tony Whelan
Consulting
Duxbury, Massachusetts
1-10 Employees
Online Review
The Sher Agency has created a website for a career-building platform. They had aimed to create a website with a professional look, and strong, seamless functionality.
The Sher Agency has already brought new followers into the client's Instagram account. They consistently show the client how to develop the website and its design on their own. Regarded as a team of innovators, the vendor maintains a responsive and reliable process the client continues to trust.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am founder of multiple sites dedicated to Career Building, Job Seeking, and Training for Leaders and Coaches.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Sher Agency, and what were your goals?
With multiple projects ongoing and timeline constraints, I contacted Max Sher and the Sher Agency to review the scope of my project, timeline and budget. I needed a website built with a professional look, strong, seamless functionality, to appeal to a wide audience of individuals and businesses.
SOLUTION
How did you select this vendor and what were the deciding factors?
I posted the project on Upwork and received more than a dozen contacts from builders looking to take on my project. Unlike most who shared a bio, and write-up of some successful projects, the presentation from The Sher Agency was a cut above.
They included a video that talked through their history, projects completed, adding links to review actual completed projects that gave me confidence that they would be the right choice based on the level of creativity, strong customer feedback, and willingness to work flexibly with time and budget constraints.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The Sher Agency scheduled our first call to get a general understanding of the project, and got to work immediately to draft their interpretation of my vision. They circled back just days later with their first draft, which was not only spot on to what I shared, but included numerous other functions, features, and design ideas for me to choose from that far exceeded my expectations. As the experts, they saw that while I had the idea, I needed their creativity and input to help me bring my vision to life.
His staff and I were in contact multiple times weekly, consistently showing me steps complete, and site progress, ensuring I was on board with every aspect of their work. In just a month's time, they had the site up and ready for launch. Even as I came back to tweak this or that, they gave me nothing but a smile and positive response, willing to do whatever I needed to not just be satisfied but to ensure my expectations were well exceeded. They accomplished that, as it turned out better than I asked for, expected, and ever envisioned. They are truly a team of innovators, and quality, trustworthy business partners.
How many people from the vendor's team worked with you, and what were their positions?
There were several people working on different areas throughout this project's timeline. Primarily I was in regular contact with two team members, including a tremendously skilled Lead Designer, and the Sher Agency principal, Max Sher. Even as the agency owner, he oversaw every aspect of work to ensure there was nothing missed, and that I was happy throughout each step.
Also, their tools and platforms that they work on from modeling to building the site, to which I had access to also monitor work as it was being done, had me feeling confident and somewhat overwhelmed at the quality and level of service to me as a customer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Not much just yet as the site has been officially launched in the last day or two, but interestingly, with zero marketing having been done just yet, I already am picking up followers on Instagram simply due to my having a live, quality site, with content I've created now housed on a legitimate, attractive website that positions me to begin my marketing efforts which I have great confidence will yield stellar results.
Describe their project management style, including communication tools and timeliness.
Second to none. As a former project manager there are basics to managing a successful project which include:
Strong communication first and foremost - A+ to The Sher Agency there
Scoping out the full extent of the project to quote both an accurate price and timeline - A++ on that front, as they came in even ahead of schedule and within my budget with ZERO surprise add-on costs
Stakeholdering, bringing in the right people at the right time to keep the project moving along from start to finish. My project was never behind, stayed to plan, and all areas cared for with great quality - A+
Flexibility - Customers always have their own ideas, I am no different. The Sher Agency is the first business partner I've dealt with who simply adapted to my requests/needs, even changes without coming back with additional charges or how it would push out the timeline. They just took it, ran with it, and got it done, always stating 'No Problem!' - it's unusual to encounter this level of service, but so appreciated.
What did you find most impressive or unique about this company?
Their behind-the-scenes tools and platforms that literally allowed me to watch the site being built, and to add in any changes, updates, content and verbiage how and where I wanted it simply by using the most simple to use tools.
I never looked at them as a company, nor did they look at me as a customer - it was a partnership throughout, which is an approach I believe every business should have, and what I will have in running my business.
Are there any areas for improvement or something they could have done differently?
Truly - not a single thing. Perhaps we were fortunate there were no major hiccups, and if there were, I imagine they worked through them and shielded me from the pain of what they may have had to go through to get it all as I envisioned, and make the changes, revisions I sought when asked.
They were not only competent, skilled, capable and innovative, they were genuinely pleasant, kind, friendly, and flexible from our first day working on my project.
RATINGS
5.0
"From Planning to Communication to Execution and each interaction and communication in between was Exceptional."
Quality
5.0
Service & Deliverables
"I had a vision for what my business and site could and should be. They took that vision and delivered a site that exceeded every expectation."
Schedule
5.0
On time / deadlines
"Easy and Convenient - around my schedule and as frequently as we needed to keep the project moving along."
Cost
5.0
Value / within estimates
"Incredibly fair, competitive, with flexible options to work monthly, annually, or purchase outright which is just the flexibility I was looking for."
Willing to Refer
5.0
NPS
"I've already told many people about The Sher Agency and will continue to do so for other friends, family and colleagues
Web Development for Police Club
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
May - Sep. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They break down their processes step-by-step and are a very well oiled machine."
Oct 8, 2022
Executive Board Secretary, Police Club
J Taylor
Other Industry
Tonawanda, New York
51-200 Employees
Online Review
The Sher Agency created a password-protected website for a police club. They were tasked with designing mock-ups with video tutorials teaching how to change content on the website.
The Sher Agency substantially improved the website's functionality with a professional and transparent process. They broke down their processes seamlessly, as well.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Secretary, on the Executive Board of our Union.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Sher Agency, and what were your goals?
We needed a complete new build on a website for our members that was password protected with user accounts, various pages/tabs that content can be easily uploaded and organized for reference, a page that is accessible to the public to receive donations, as well as a forum for members to interact with each other.
SOLUTION
How did you select this vendor and what were the deciding factors?
I found Max Sher on Upwork. His profile and work history was impressive. He is extremely organized, has a great work ethic, is efficient and very clear about breaking down the steps to the project while also walking you through any aspects that you're unfamiliar with.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The Sher Agency will design page mockups - 1 for each of the pages included in the sitemap attached to this scope of work. The Sher Agency will develop the unique page templates in WordPress. Video tutorials (upon request) teaching how to change out text, images, and video on the website. The Sher Agency will complete its end-to-end website launch checklist and prepare the website to go live. 30 days of support to troubleshoot bugs and errors if they come up.
How many people from the vendor's team worked with you, and what were their positions?
I had two main points of contact (one being the owner of the company and the other being the project manager). I also responded to 1-2 emails from other members of their team.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our members are enjoying the functionality of the website.
Describe their project management style, including communication tools and timeliness.
I appreciated the loom tutorial videos as a step-by-step guide through many of the processes that I was unfamiliar with. The majority of communication was through email.
What did you find most impressive or unique about this company?
Extremely professional, communicative and clear. They break down their processes step-by-step and are a very well oiled machine.
Are there any areas for improvement or something they could have done differently?
If anything the communication on my end was lacking, but they were very patient with me.
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