All data points are estimates provided by the Clutch team.
All data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Claim ProfileWe Make Exceptional Websites
We develop digital marketing strategies and develop websites for our clients.
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Reviews
the project
Web Dev & Social Media Marketing for Dermatology Center
“They’re honest, cost-effective, and timely.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work as the executive director for Vivida Dermatology, and we provide general dermatology services and Mohs skin cancer surgery. We also have a medical spa, where we do facials, lasers, and injectables.
What challenge were you trying to address with The Sher Agency?
We hired Sher to develop a website that was taking forever to build. We needed them to turn it into a professional-looking site.
What was the scope of their involvement?
Apart from developing our website, they also make sure our online presence is effective and up to date. They help us respond to patient requests through Facebook, Instagram, and other channels.
Sher is also constantly reviewing our website and social media activity, making necessary adjustments to them. We also consult them for better business practices, online efficiency, and maximizing online presence.
What is the team composition?
I worked with Andrew (Former Creative Director), who did the web design. Currently, we work with Xena (Content Manager), who does all of the social media postings, and Max (Owner & Website Specialist), who we consult with for higher visibility, effectiveness, and everything else.
How did you come to work with The Sher Agency?
I’ve known Max for a while. When I told him about the situation we were experiencing and the inability to get the website to where we needed it to be, he asked if we could give him a shot.
How much have you invested with them?
We invested around $7,000–$8,000 on the website, and we’re spending around $2,500 a month for their social media services.
What is the status of this engagement?
We started working with them around May 2018, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
It’s worked out really well. We’ve received about 7,000 leads a year through our social media, thanks to Sher. We also get a lot of feedback on our website about how we present the company. We’re attracting good providers, good staff, and good patient volumes.
Now, we’re just making sure that we’re current, relevant, and doing what we need to do to stay where we want to stay online.
How did The Sher Agency perform from a project management standpoint?
We use Monday for project management. In terms of the website development, everything was timely and the feedback process was constant. They question us all the time about what we should and shouldn’t be doing. They’ve been working closely with us from the very beginning.
What did you find most impressive about them?
The deliverables are impressive. We’ve gone from having little to no web presence to being active and effective online. They’re honest, cost-effective, and timely. They’re also updated about what’s happening in the market.
Are there any areas they could improve?
No, I don’t think there are any. Max is very good at letting us know if they’re getting overwhelmed and if timelines are going to be delayed, which is very rare.
The client has been deeply impressed with their output and performance. At present, the firm is getting 7,000 leads a year, thanks to The Sher Agency’s management of their website and social media. Overall, the team has helped the company attain a great online presence.