The Sher Agency

BACKGROUND

Please describe your company and your position there.

I am founder of multiple sites dedicated to Career Building, Job Seeking, and Training for Leaders and Coaches.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency, and what were your goals?

With multiple projects ongoing and timeline constraints, I contacted Max Sher and the Sher Agency to review the scope of my project, timeline and budget. I needed a website built with a professional look, strong, seamless functionality, to appeal to a wide audience of individuals and businesses.

SOLUTION

How did you select this vendor and what were the deciding factors?

I posted the project on Upwork and received more than a dozen contacts from builders looking to take on my project. Unlike most who shared a bio, and write-up of some successful projects, the presentation from The Sher Agency was a cut above.

They included a video that talked through their history, projects completed, adding links to review actual completed projects that gave me confidence that they would be the right choice based on the level of creativity, strong customer feedback, and willingness to work flexibly with time and budget constraints.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Sher Agency scheduled our first call to get a general understanding of the project, and got to work immediately to draft their interpretation of my vision. They circled back just days later with their first draft, which was not only spot on to what I shared, but included numerous other functions, features, and design ideas for me to choose from that far exceeded my expectations. As the experts, they saw that while I had the idea, I needed their creativity and input to help me bring my vision to life.

His staff and I were in contact multiple times weekly, consistently showing me steps complete, and site progress, ensuring I was on board with every aspect of their work. In just a month's time, they had the site up and ready for launch. Even as I came back to tweak this or that, they gave me nothing but a smile and positive response, willing to do whatever I needed to not just be satisfied but to ensure my expectations were well exceeded. They accomplished that, as it turned out better than I asked for, expected, and ever envisioned. They are truly a team of innovators, and quality, trustworthy business partners.

How many people from the vendor's team worked with you, and what were their positions?

There were several people working on different areas throughout this project's timeline. Primarily I was in regular contact with two team members, including a tremendously skilled Lead Designer, and the Sher Agency principal, Max Sher. Even as the agency owner, he oversaw every aspect of work to ensure there was nothing missed, and that I was happy throughout each step.

Also, their tools and platforms that they work on from modeling to building the site, to which I had access to also monitor work as it was being done, had me feeling confident and somewhat overwhelmed at the quality and level of service to me as a customer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not much just yet as the site has been officially launched in the last day or two, but interestingly, with zero marketing having been done just yet, I already am picking up followers on Instagram simply due to my having a live, quality site, with content I've created now housed on a legitimate, attractive website that positions me to begin my marketing efforts which I have great confidence will yield stellar results.

Describe their project management style, including communication tools and timeliness.

Second to none. As a former project manager there are basics to managing a successful project which include:

1. Strong communication first and foremost - A+ to The Sher Agency there
2. Scoping out the full extent of the project to quote both an accurate price and timeline - A++ on that front, as they came in even ahead of schedule and within my budget with ZERO surprise add-on costs
3. Stakeholdering, bringing in the right people at the right time to keep the project moving along from start to finish. My project was never behind, stayed to plan, and all areas cared for with great quality - A+
4. Flexibility - Customers always have their own ideas, I am no different. The Sher Agency is the first business partner I've dealt with who simply adapted to my requests/needs, even changes without coming back with additional charges or how it would push out the timeline. They just took it, ran with it, and got it done, always stating 'No Problem!' - it's unusual to encounter this level of service, but so appreciated.

What did you find most impressive or unique about this company?

Their behind-the-scenes tools and platforms that literally allowed me to watch the site being built, and to add in any changes, updates, content and verbiage how and where I wanted it simply by using the most simple to use tools.

I never looked at them as a company, nor did they look at me as a customer - it was a partnership throughout, which is an approach I believe every business should have, and what I will have in running my business.

Are there any areas for improvement or something they could have done differently?

Truly - not a single thing. Perhaps we were fortunate there were no major hiccups, and if there were, I imagine they worked through them and shielded me from the pain of what they may have had to go through to get it all as I envisioned, and make the changes, revisions I sought when asked.

They were not only competent, skilled, capable and innovative, they were genuinely pleasant, kind, friendly, and flexible from our first day working on my project.

BACKGROUND

Please describe your company and your position there.

I am the Secretary, on the Executive Board of our Union.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency, and what were your goals?

We needed a complete new build on a website for our members that was password protected with user accounts, various pages/tabs that content can be easily uploaded and organized for reference, a page that is accessible to the public to receive donations, as well as a forum for members to interact with each other.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Max Sher on Upwork. His profile and work history was impressive. He is extremely organized, has a great work ethic, is efficient and very clear about breaking down the steps to the project while also walking you through any aspects that you're unfamiliar with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Sher Agency will design page mockups - 1 for each of the pages included in the sitemap attached to this scope of work. The Sher Agency will develop the unique page templates in WordPress. Video tutorials (upon request) teaching how to change out text, images, and video on the website. The Sher Agency will complete its end-to-end website launch checklist and prepare the website to go live. 30 days of support to troubleshoot bugs and errors if they come up.

How many people from the vendor's team worked with you, and what were their positions?

I had two main points of contact (one being the owner of the company and the other being the project manager). I also responded to 1-2 emails from other members of their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our members are enjoying the functionality of the website.

Describe their project management style, including communication tools and timeliness.

I appreciated the loom tutorial videos as a step-by-step guide through many of the processes that I was unfamiliar with. The majority of communication was through email.

What did you find most impressive or unique about this company?

Extremely professional, communicative and clear. They break down their processes step-by-step and are a very well oiled machine.

Are there any areas for improvement or something they could have done differently?

If anything the communication on my end was lacking, but they were very patient with me.

BACKGROUND

Please describe your company and your position there.

Co-founder of a company that designs and licenses healthcare and consumer products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency, and what were your goals?

Website design and creation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Personal interview, online reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As above.

How many people from the vendor's team worked with you, and what were their positions?

Perhaps three, I believe, that were customer facing, plus perhaps others in the background for development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Great job getting this to completion, in spite of obstacles that were mostly due to busy schedules on our end.

Describe their project management style, including communication tools and timeliness.

Great job of email and web-based communications, very timely with a weekly update.

What did you find most impressive or unique about this company?

They had great clarity of purpose and schedule for our deliverables.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the founder of Omni Agency. A social media marketing agency located in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

We hired Sher to complete website design projects for select clients that we were not able to completely fulfill on.

SOLUTION

How did you select this vendor and what were the deciding factors?

I vetted a TON of different organizations before settling on Sher. Their work speaks for itself. Max is an amazing communicate. And they really know what they're doing overall.

Describe the project in detail and walk through the stages of the project.

The Sher team has worked with us on about 4 websites so far. For each website they work through a streamlined process starting and A and cleanly moving to Z. Design Directions Mockups Revisions Website development Website support (SWEET)!

How many resources from the vendor's team worked with you, and what were their positions?

Max and Emily primarily.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Oh yeah. The websites were absolutely amazing! The clients were overly impressed and could not believe how good our workflows were.

How effective was the workflow between your team and theirs?

10/10. Top-notch. Unparalleled.

What did you find most impressive or unique about this company?

We appreciate their operational procedures and knowledge.

Are there any areas for improvement or something they could have done differently?

not at all!

BACKGROUND

Please describe your company and your position there.

I am the CEO at PublicInput, a software company serving government agencies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

We needed to redesign and re-launch our primary marketing website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sher's team was talented, thoughtful, and clearly experienced at delivering what we needed.

Describe the project in detail and walk through the stages of the project.

We needed to redesign the structure of the site, rework the template pages, and ensure a consistent brand expression throughout the elements. Then migrate the content, create new elements, and launch!

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with three primary team members, including the project manager and technical and design leads.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site was launched successfully!

How effective was the workflow between your team and theirs?

They were were great communicators. They were very prompt with getting us what we needed while  letting us know what they needed from us.

What did you find most impressive or unique about this company?

I was very impressed with their level of professionalism, speed to implement changes, and overall quality of the work they produced.

Are there any areas for improvement or something they could have done differently?

I think we may have crept out of scope several times, so it could be helpful to hold clients accountable when unforeseen changes arise, but otherwise can't think of anything we'd change!

BACKGROUND

Please describe your company and your position there.

I am founder of a media startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

To design a website for a new product.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them online,

Describe the project in detail and walk through the stages of the project.

We worked with Max's team on several iterations and were pleased with the initial version provided.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were satisfied overall with the project and its outcome.

How effective was the workflow between your team and theirs?

They were easy to communicate with.

BACKGROUND

Please describe your company and your position there.

We are a technology-enabled small business and commercial real estate lender with Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certification. We rank second nationwide in SBA Community Advantage lending, providing responsible financing to small business owners and their underserved communities

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency, and what were your goals?

We started with The Sher Agency re-building our main Wordpress website and the website for our non-profit. As we grew, The Sher agency built multiple additional websites for partnerships and projects.

SOLUTION

How did you select this vendor and what were the deciding factors?

After the first build, I knew they were one of the best firms I had worked with. Knowledgeable, great design aesthetics, quick response time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have had 4 WordPress websites built by the Sher agency over the last 6 months.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 2 people directly, the owner and the head designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Just an overall great working relationship.

Describe their project management style, including communication tools and timeliness.

Very quick to respond, video updates and Google meets.

What did you find most impressive or unique about this company?

The overall experience has been fantastic.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

K4’s mission is to build Off-Grid Internet solutions for people, products and devices beyond the reach of cell towers. Our vision is Hydra, an OGi-optimized network operating system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency, and what were your goals?

Our website had to be revamped to a corporate website from an early stage startup website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online on upwork and after talking to Max, we were confident that they would be a good choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope was to revamp our corporate website, Max had detailed project plans and walked us through the entire process and made sure we completed it on time.

How many people from the vendor's team worked with you, and what were their positions?

Max, and 2 other folks from his team worked with us and they both were amazing to work with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients, investors and employees all love the newly designed website!

Describe their project management style, including communication tools and timeliness.

Weekly check-ins, using the latest tech tools to manage the process

What did you find most impressive or unique about this company?

Very professional and humble. They were great to work with!

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small boutique outsourced CFO firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Sher Agency?

I hired the Sher Agency to build our company's first website.

SOLUTION

How did you select The Sher Agency and what were the deciding factors?

I found the Sher Agency via a Google Search. I interviewed 3 different firms and was incredibly impressed with the process that Max laid out about how the website build would be managed.

Describe the project in detail and walk through the stages of the project.

The timelines and expectations set at the beginning the project were met or exceeded at every step.

How many resources from The Sher Agency team worked with you, and what were their positions?

I worked with 3 different people from the Sher Agency, but Max was my primary POC.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final product (my company's website) exceeded my expecatations.

How effective was the workflow between your team and theirs?

They were great to work with. The communicated with me regularly and clearly about the project.

What did you find most impressive or unique about this company?

Max is mature beyond his years, and they incredibly did a good job of setting clear expectations and timelines at the beginning of the project. Working with the Sher Agency felt like a real partnership.

Are there any areas for improvement or something they could have done differently?

No