Seraphic Infosolutions Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Project Manager of an educational institution.

Describe what your company does in a single sentence.

Hub of innovation, with global experts, providing cutting-edge tech solutions for AI tools, custom apps, websites, designs, blockchain and more. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• To make AI led AR/VR solutions for training the staff

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

• Online Search
• Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved setting up state-of-the-art AR/VR led training facilities to enhance the technical skills of the staff. Key elements included design and setup of training infra, AR-led simulators, creation of digital learning content, integration of learning management system, along with others. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased training efficiency, improved knowledge retention, enhanced hands on learning experience, cost saving and positive feedback from stakeholders. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team exhibited excellent project management, all deliverables were completed on time, the workflow was well-maintained and well-structured, communication was clear, and the potential challenges were proactively identified. Overall, a highly reliable and professional team. 

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their innovative approach, seamless execution and commitment to excellence. Their ability to adapt, provide cutting-edge solutions, and maintain clear communication helped them succeed. 

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

The overall experience was excellent. A slightly more proactive updates on progress could make it even smoother, but the team's responsiveness and expertise were impressive. 

BACKGROUND

Please describe your company and position.

I am a Department Lead of Mr pretzel

Describe what your company does in a single sentence.

Fashion clothing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Quality

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

• Online Search
• Clutch Site
• Other

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete project in give time period. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User engagment and growth

Sales conversion and metrics

AI feature

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver your project online with 1 - 3 months free maintianence and update

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by their communication and teamwork.

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Noo

BACKGROUND

Please describe your company and position.

I am the Owner of Brewsterz.

Describe what your company does in a single sentence.

A start up with huge potential to tap into the niche field of homemade organic coffee products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• online delivery app.
• customer review section
• menu designing.

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A new and trendy user interface with haptic feedback and also quite a minimalistic outlook.

Main deliverables are as below:
1. Delivery app.
2. Menu design.
3.Rider tracking.
4.Customer review.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the very start of the project, we worked on a tight project timeline and the deliverables were set at well defined milestones. Seraphic team did a meticulous job in meeting those deadlines and also at the same time we were kept in the loop with weekly progress meeting and feed back from us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Schedule weekly progress meeting.
2. Maintain a project tracker with deliverables.
3. Taking feedback and making the necessary changes along the course of the project.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

1. True professionals.
2. Dedicated to meeting set timelines.
3. Flexible in accommodating client requests.

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Overall, throughout our project, we were quite happy with the service they provided with the attention to the finest details. 

BACKGROUND

Please describe your company and position.

I am the Head of Operations of Skor

Describe what your company does in a single sentence.

Skor is the new way of renting: reduced deposits, protected landlords, using data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Software development
• Technological advise/consulting
• Product Management

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Design of the platform
• UX/UI
• Software Development (front and back)
• Architecture
• API
• AI tools integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Live Website in several languages: www.skortorent.com
2. Live screaning platform with more than 1000 users
3. API integration with 5 partners

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a great working system where we cordinate with the PM and then they manage all the internal staff.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their technology knowledge was most impressive.
• Previous experience on similar projects
• Delivery times and working pace

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

• Time estimations

BACKGROUND

Please describe your company and position.

I am the Managing Director of Tealight Innovations Pvt. Ltd., Industrial Zone C, Ludhiana, India

Describe what your company does in a single sentence.

Universal Product Barcoding & Dynamic Quick Response Code Service SAAS Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Development of Scan & Verify System For Customers Through Online Database
• Development of Android Application for User Convenience
• Development of iOS Application for User Convenience

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Customer web development where clients can input their product details and scan the codes to fetch the details using Android & iOS App

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Scan Accuracy Rate: Percentage of barcodes successfully scanned and decoded on the first attempt.
• Scanning Speed: Average time taken to scan and process a barcode.
• Compatibility: Number of barcode types (e.g., EAN-13, QR Code, Code 128) the app can reliably handle.)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time and all requirements fulfilled.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided a great work culture and effective team for all our tasks

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Great team, delivered everything on time.

BACKGROUND

Please describe your company and position.

I am the President of Masterlay Renovations Inc.

Describe what your company does in a single sentence.

We are a renovation company located in Brampton, Ontario, Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Create a website for our company.

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had asked to create a website for our company reflecting the services we offer along with a way for the customer to reach us out. We expected a website with a contact us feature and cms that we could manage the content later.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complete website with a contact us feature along with the CMS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project manager was very understanding and easy to reach. They replied quickly and was able to manage any changes requested.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ease of reaching out to the management. You could easily get in tocuh with the management to expedite your project.

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Seraphic Infosolutions Pvt. Ltd. went above and beyond.

BACKGROUND

Please describe your company and position.

I am the Owner of a wellness company 

Describe what your company does in a single sentence.

Wellness company for women

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Finishing an app
• Adding features
• Implement push notifications
• Help translating the whole app

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Online Search

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Changing the entire look and design of the app
• implementing push notifications and sms texting with OTP
• Integrate payment gateway 
• Testing and debugging 
• Refine english translation and adding icelandic one
• Adding new features
• Advisory and help 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Milestones and updates 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very satisfied with deliveries and responding of the team. They've helped me tremendously when I needed something fixed or changed, answered quickly and worked fast. 

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

Seraphic Infosolutions Pvt. Ltd.'s warmth and understanding of the entire team were impressive.

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the IT Specialist of Baklawa Made Better LLC

Describe what your company does in a single sentence.

FMCG - Chocolate Production 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• To Give a full Staff Attendance System (Timetrex)

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost
• best Customer service

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

SQL Data base adjutment
create new web interface for software
create easy UI/UX
support on time
customize all OT Hours and payroll system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. easy interface
2. cutomization as needed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time, and the output was perfect.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. comunication
2. flexibility
3. cost negotiation
4. clean work
5. respons time

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am a department head for Wordknight Ltd

Describe what your company does in a single sentence.

We're a tech company that produces Christian Mobile and Web games

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• Develop a Mobile App (IOS & Android) that players would enjoy and always play
• Introduce new features including battle quiz, play to earn
• integrate other functions into the gaming system

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

• Online Search
• Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• Referred to me
• Company values aligned

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wordknight An engaging game designed not only for players' enjoyment but also one where they get rewarded for knowing the scriptures, Old and New Testaments, The Rhapsody of Realities and other materials and messages shared by you sir. We are grateful to the highly esteemed CEO for her guidiance and contributions in the development of this product. 

KEY FEATURES: 

·      Tournaments: A group play feature where players logon to play together at the same time from anywhere in the world, and the top 3 winners emerge at the end of the game session; accompanied with a live score board, timed questions triggered by the host, adrenaline is surely pumping as players anticipate the next question with 15 seconds to answer. 

·      Play To Earn:  A feature that lets you answer Questions correctly, earning you rubies that can be converted to real cash

·      Battle Quiz: A feature that lets you play with your friend by sharing a Battle Quiz link where you play together and a winner emerges. Both of you would have staked 10 coins or 10 rubies. 

·      Play For Free: Everyone is welcome on this feature to play choosing their own difficulty and category, every correct answer earns you coins, convertible to rubies which you can use in the play to earn features

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeliness in the delivery of the project,

Very quick turn around time on implementing corrections

General support for the success of the game

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Seraphic did justice to the Wordknight app. They practically brought the idea to life. We have since growth the userbase to over 5,000 players, and that number keeps going. They delivered in time, and when they can't meet a timeline because we made additional alternations or for some other reasons, they give adequate notice, which i think is quite professional. No idea is impossible and I really appreciate the team for their total dedication over the years.

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their willingness to make things work without complaints on how many times we give modifications

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently?

Offer more solutions that may include blockchain technology, AI and other emerging technologies, which clients can also take dvantage of. other than those, I think Seraphic is a well rounded tech company

BACKGROUND

Please describe your company and position.

I am the Founder of Sarv Gehna

Describe what your company does in a single sentence.

We are a Silver Jewellery brand that sells authentic silver jewellery online

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seraphic Infosolutions Pvt. Ltd. to accomplish?

• E-commerce website
• Designing

SOLUTION

How did you find Seraphic Infosolutions Pvt. Ltd.?

Referral

Why did you select Seraphic Infosolutions Pvt. Ltd. over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Seraphic Infosolutions Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seraphic infosolutions developed a robust and visually appealing e-commerce website for my silver jewelry brand, Sarv Gehna. The project involved leveraging Shopify as the foundation and integrating custom development to cater to the unique needs of my business
Key deliverables:

• Custom Shopify storefront
• Custom features
• Mobile responsiveness
• Secure checkout & payment gateway integration
• SEO optimization
• Post-launch training

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The e-commerce website developed for my silver jewelry brand, Sarv Gehna, has delivered outstanding results, showcasing significant progress and success in increasing in sales & web traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company's exceptional project management reflected their professionalism and commitment to delivering high-quality work.

• Timely Delivery
• Responsiveness to needs
• Flexibility

What was your primary form of communication with Seraphic Infosolutions Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of this company was their combination of technical expertise and personalized approach.

Are there any areas for improvement or something Seraphic Infosolutions Pvt. Ltd. could have done differently
Post-launch marketing guidance.