What was the scope of their involvement?
On the development side, they help me with mobile application development and a little bit of web development as well. The application they built is a pretty sophisticated and complex one, so it does require quite a few areas of integrations with different third-party systems. The Seraphic guys developed a lot of those integration points and the overall solution.
It’s a tablet-based application, which mainly works on iPads. It allows businesses to manage their entire projects, as well as their business accounts, on the tablet. It’s used to show and sell the work, so it’s probably used by companies which are small businesses, like landscape designers, interior designers, photographers, electricians, plumbers, painters, all those kinds of people who primarily provide home services or event services. They need to show and sell their work, and the app allows them to showcase their photos and videos. They can also showcase the different products and services they are selling, add prices to it, add these to a cart, and then create a code or an invoice out of it.
Once you create a quote or an invoice, you can also take an actual signature from the individual when you are talking to them in person. You can also capture signatures online. Once you do all that, then you can start managing different aspects of the project, such as conversations with the customer, notes, project-related events, and all that kind of stuff. You can manage your leads, and once a lead converts into a project, then you can manage the project end-to-end within the tablet device or in the online web-based interface.
The creative work was done by both sides. We already had some creatives, and some parts of the wireframes were already done. A good thing about Seraphic is that they were able to bring a little bit of thought leadership in terms of recommending how the app could be further streamlined and improved, and how we could change some of the designs that we initially set up. Although we initially had a set of designs first, we ended up making quite a few changes based on the feedback we got.
How did you come to work with Seraphic Infosolutions?
I think I found them on Elance quite a while ago. I initially had some Seraphic guys complementing our team. They started working with our team members. The existing guys had some issues with mobile application development, so Seraphic started helping us out. At a later time, they ended up becoming the entire mobile team, so I ended up getting rid of my mobile development team.
How much have you invested with Seraphic Infosolutions?
I spent between $30,000 and $40,000.
What is the status of this engagement?
We started working together in June of 2015, and the project was completed in January of 2017.