SDLC Corp

BACKGROUND

Please describe your company and position.

I am the CEO of Dental Care Center

Describe what your company does in a single sentence.

Dental Care Centre is a multi-speciality dental clinic, offering invisible aligners, dental implants, smile design, root canal treatment, cosmetic and pediatric dentistry through a specialist team backed by digital diagnostics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SDLC Corp to accomplish?

• Develop a centralized CRM to manage patient enquiries, appointments and follow-ups.
• Implement an integrated ERP system for inventory and staff management.
• Introduce AI-assisted dental imaging to support diagnostic accuracy and treatment planning.
• Improve patient experience through online booking and a secure patient portal
• Ensure patient data security and reliable backup systems.

SOLUTION

How did you find SDLC Corp?

• Online Search
• Referral

Why did you select SDLC Corp over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SDLC Corp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SDLC Corp was responsible for developing and implementing a centralized AI-powered dental clinic management platform that integrated our clinical, administrative and financial operations. 

The scope of work included the following key deliverables:

• Custom Dental CRM Development:
  - Developed a centralized CRM to manage patient enquiries, profiles, appointments and communication history.
  - Implemented lead tracking, patient follow-ups, and treatment conversion management.
  - Enabled automated patient engagement through SMS, email, and WhatsApp.
• Appointment Booking and Scheduling System:
  - Built an online appointment booking system integrated with our website. 
  - Enabled patients to book, reschedule and cancel appointments based on real-time availability.
  - Implemented automated appointment reminders and follow-up notifications to reduce missed visits. 
  
  
• AI-Powered Dental Imaging: 
  - Integration Integrated digital dental X-rays, OPG, CBCT and intraoral scans with patient records. 
  - Implemented AI-assisted image analysis to highlight potential cavities, bone loss and other dental abnormalities for dentist review. 
  - Enabled image annotations, comparison of previous scans, and visual explanations to support treatment discussions. 
• Automated Billing and Payment Management:
  - Built a billing module integrated with patient records and treatment plans.
  - Automated treatment quotations, invoice generation and payment tracking.  
  - Insurance-related documentation and claim processing workflows.
  
  
• Cloud Infrastructure and Data Security:
  - Deployed the platform on AWS cloud infrastructure.
  - Implemented role-based access controls and automated backups.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced Appointment No-Shows: No-show rates decreased from approximately 28% to below 8% through automated reminders and follow-ups.
• Increased Online Bookings: Nearly 40% of appointments were booked online, reducing front-desk workload.
• Improved Treatment Acceptance: Treatment acceptance increased by approximately 15-20%, supported by AI-assisted dental imaging and clearer treatment explanations.
• Reduced Administrative Workload: Automated CRM and billing workflows saved approximately 12-15 hours of manual administrative work weekly.
• Improved Patient Retention: Automated follow-ups contributed to a 25% increase in routine check-up and recall visits.
• Faster Billing & Insurance Processing: Insurance processing time decreased from 10-12 days to approximately 2-4 days.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From day one, SDLC Corp brought a calm and structured approach to the project. Before any development began, their team spent time with our doctors and front-desk staff to understand our daily routines, and every decision after that was shaped around how our clinic actually works. Most deliverables arrived on schedule, and we never had to chase them for updates. They kept us informed at each stage in simple, non-technical language, which made it easy for our team to stay involved even with a busy patient schedule. 

Their team was always approachable and quick to support us. When we needed adjustments, they listened carefully and made the changes thoughtfully. They also made sure each new system was introduced at a convenient time for the clinic, with someone available to guide our staff until everyone felt comfortable.

What was your primary form of communication with SDLC Corp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about SDLC Corp was their ability to understand our clinical requirements and translate them into practical technology solutions. 
Their expertise in AI, custom software development and cloud infrastructure helped bring our CRM, ERP, medical imaging and billing systems together seamlessly.
We also appreciated their approach, transparent communication and commitment to delivering solutions was according to our clinic's needs.

Are there any areas for improvement or something SDLC Corp could have done differently?

Our experience with SDLC Corp was smooth from start to finish. There were no significant issues or misunderstandings at any stage of the project, and every concern we raised was handled with patience and care. We genuinely cannot point to anything they should have done differently.

BACKGROUND

Please describe your company and position.

I am the Sr Managwr of Unioteq Commercial Services Private Limited

Describe what your company does in a single sentence.

Unioteq Commercial Services Pvt. Ltd. is an industrial automation company providing PLC programming, custom automation software, laser marking systems, barcode applications, and forward/backward traceability solutions for manufacturing plants.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SDLC Corp to accomplish?

• Our work is project-driven. Every automation installation has its own BOM, procurement cycle, engineering hours, and commissioning schedule and we were running all of it across spreadsheets and disconnected tools. We hired SDLC Corp to implement Oracle NetSuite as our core ERP and to build the custom pieces around it that our business needed.
• Job-level costing so we could see actual margin per automation project rather than waiting for year-end
• Real-time visibility into component and spares inventory across our store and customer sites
• Link procurement of PLCs, sensors, laser modules, and imported components directly to specific projects
• GST-compliant invoicing and a faster month-end close
• Reduce the manual effort our team was spending on reporting, status updates, and reconciliation

SOLUTION

How did you find SDLC Corp?

Clutch Site

Why did you select SDLC Corp over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SDLC Corp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SDLC Corp started with a discovery phase covering our finance, stores, purchase, and engineering teams to map how a project actually moves from enquiry through procurement, fabrication, dispatch, and site commissioning. That surfaced gaps we hadn't clearly articulated ourselves, particularly around material issued to site versus material actually consumed on a project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Month-end close reduced from around 12 days to 5 days.
2. Project-level profitability now visible within a week of project completion, instead of only at year-end review.
3. Inventory accuracy improved from roughly 78% to around 94%, and material shortages discovered at the commissioning stage dropped from a regular occurrence to a rare one.
4. Purchase order approval cycle went from 3–4 days to under 8 hours.
5. Roughly 18–20 hours per week of manual reporting and reconciliation effort eliminated across finance and stores.
6. Our project engineers now pull stock and project status themselves instead of routing every query through the stores team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and consistent. We had a dedicated project manager who ran weekly review calls, circulated a written status summary covering completed work, open items, and the next week's plan, and maintained a shared task tracker we could check any time. Day-to-day queries went through email and a messaging channel, and we usually had a response the same working day. They also came on-site for the key discovery and training sessions rather than doing everything remotely, which mattered for our stores and engineering staff.

 Most milestones landed on schedule. One phase extended by about a week because of inconsistencies in our legacy item and vendor data, but they flagged it early with a revised plan rather than letting it surface at the deadline, and they took on a share of the cleanup themselves. They ran two rounds of UAT with our team and adjusted configurations based on what came out of those sessions rather than pushing back on change requests.

What was your primary form of communication with SDLC Corp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• I was impressed with their proactive risk management.
• Resource Optimization.
• Velocity and Cycle Time.
• Feedback Loops.
• Comprehensive Documentation

Are there any areas for improvement or something SDLC Corp could have done differently?

The early stage took more meetings than we expected to align on our requirements. Some of that was on us. Our processes weren't documented anywhere before this project but a more structured requirement-gathering format at the start would have got us to the same clarity in fewer sessions.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Ease Pet Vet

Describe what your company does in a single sentence.

Ease Pet Vet partners with veterinary clinics across the U.S. and Canada to deliver behavior programs developed by board-certified veterinary behaviorists, expanding access to specialty behavior care for pets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SDLC Corp to accomplish?

• Use AI to generate more qualified leads from pet owners and veterinary clinics.
• Automate key operational workflows to improve efficiency and scale our specialty behavior service.
• Establish ongoing development and technical support.

SOLUTION

How did you find SDLC Corp?

Referral

Why did you select SDLC Corp over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from SDLC Corp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SDLC Corp built an AI chatbot for the front end of easepetvet.com, handling lead generation across two distinct audiences: pet owners and veterinary hospitals across the U.S. and Canada. They also built AI automations for internal workflows related to customer onboarding and medication support for our behavior specialty service, reducing the manual load on our specialists and leadership. 

Several of these problems had been bogging us down for months with prior US-based development support. SDLC turned them into working prototypes to test in under a week, implemented changes from testing responsively, and brought specific implementation recommendations when I didn't know the right approach. They have continued as our go-to development and technical support resource since the initial builds shipped. 

Key deliverables: dual-audience lead generation chatbot, customer onboarding automation, medication support workflow automation, ongoing development and support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Workflows that had been stalled for months went from concept to working prototype in under a week, and from prototype to live implementation shortly after. The lead generation chatbot is live on our site serving both audience segments, pet owners and veterinary hospitals. The onboarding and medication support automations are in production and have measurably reduced the manual workload on our specialists and leadership team. Everything shipped fast, worked as promised, and exceeded what I had gotten from US-based support at many times the cost. The engagement has continued into ongoing development and support because the results earned it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Incredibly accommodating. They were available essentially all the time despite a significant time zone difference, including during my own travel. Communication was fast, professional, and completely without friction. They delivered on time throughout, and honestly, whenever the project slowed down, I was the holdup, not them. They brought specific implementation recommendations when I did not know the right approach, and they have kept pace as we have scaled quickly.

What was your primary form of communication with SDLC Corp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality-to-cost ratio. The output was night and day better than what I had been paying many times more for from prior US-based support. They've quickly understood our business context, moved fast, and brought recommendations rather than questions. I would hire them again without hesitation, and the fact that they have become our ongoing development resource says it better than I can.

Are there any areas for improvement or something SDLC Corp could have done differently?

Honestly, none. If anything slowed a project down, it was me, not them.

BACKGROUND

Please describe your company and position.

I am the CEO of Pulastya AI

Describe what your company does in a single sentence.

We're into AI services for government and enterprise.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SDLC Corp to accomplish?

• Build some custom softwares for few enterprises.
• AEO and SEO for few websites.

SOLUTION

How did you find SDLC Corp?

Referral

Why did you select SDLC Corp over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from SDLC Corp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• The scope of work includes designing, developing, deploying, and maintaining a digital platform to support public healthcare programs at the district level. The solution integrates patient registration, disease-specific workflows, healthcare analytics, and administrative dashboards into a single platform for doctors, healthcare workers, and district officials. 
  
  Key deliverables include:
  
  
• Web and mobile applications for healthcare professionals and field workers.
• Patient management system for diseases such as diabetes, hypertension, tuberculosis, cancer, leprosy, and malaria.
• Real-time dashboards for district administrators with disease surveillance and program monitoring.
• AI-powered modules for disease risk prediction, diagnostics support, and patient follow-up recommendations.
• Integration with healthcare databases, medical devices, and government health systems where applicable.
• Role-based access control, secure cloud deployment, user training, technical documentation, and annual maintenance with ongoing support and feature enhancements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully digitized district-level healthcare workflows and improved access to healthcare information for administrators and medical professionals. The platform currently supports healthcare programs serving over 5 lakh citizens, manages 25,000+ patient records, and is actively used by 100+ healthcare professionals and administrators across district deployments. It enabled centralized patient tracking, real-time disease monitoring, streamlined reporting, and analytics for public health programs covering diabetes, hypertension, tuberculosis, cancer, leprosy, and malaria. The success of these deployments has also led to expansion into additional governance solutions, including legal case management and grievance management platforms for district administrations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed a structured and collaborative project management approach throughout the engagement. Milestones were delivered on schedule with regular progress updates, review meetings, and continuous feedback from district officials and healthcare stakeholders. They were highly responsive to changing requirements, quickly incorporated feedback, and adapted the platform to evolving operational needs. Even after deployment, they continued to provide timely support, training, enhancements, and maintenance, ensuring the solution remained effective for day-to-day public healthcare operations.

What was your primary form of communication with SDLC Corp?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand the problem before writing code. Rather than offering a generic software solution, they spent time with stakeholders, mapped real workflows, and built the platform around the district's operational needs. Their responsiveness, technical expertise, and long-term commitment to support made them feel like a technology partner rather than just a software vendor.

Are there any areas for improvement or something SDLC Corp could have done differently?

Here's a balanced response that sounds authentic while remaining positive. Overall, the experience was very positive. If there is one area for improvement, it would be expanding user training and documentation during the initial rollout so that new users can adopt the platform more quickly. As the solution continues to scale across departments, additional self-service guides and training sessions would further enhance the user experience.

BACKGROUND

Please describe your company and position.

I am the Executive of Mama Drones

Describe what your company does in a single sentence.

Mama Drones is an agriculture-focused drone service company in India that provides advanced drone solutions for farmers, rural businesses, and agricultural operations. The company offers agricultural drone sales, drone spraying services, drone training, repair, maintenance, and multilingual customer support to make drone technology more accessible, reliable, and useful for modern farming.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SDLC Corp to accomplish?

• Digitization of manual process
• Improve efficiency

SOLUTION

How did you find SDLC Corp?

Referral

Why did you select SDLC Corp over others?

Close to my geographic location

How many teammates from SDLC Corp were assigned to this project?

15+

Describe the scope of work in detail. Please include a summary of key deliverables.

Our requirement was to digitize Mama Drones’ drone and agri-tech operations with a better system for managing drone hardware, field workflows, training, inventory, customers, and service operations. SDLC Corp helped us build a connected solution using Digital Twins, AR/VR, hardware-software synchronization, and Odoo ERP. 

They created virtual drone models, improved AR/VR accuracy through hardware-software sync, enabled field and spraying visualization, and streamlined our internal business workflows.

Main Deliverables:

Digital Twin drone models with hardware-software sync
AR/VR drone training, field demos, and maintenance walkthroughs
Farm boundary and spraying path visualization
Odoo ERP setup for leads, customers, inventory, scheduling, invoicing, and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. 30–40% reduction in manual coordination across sales, service, inventory, and field operations.
2. 40–50% better training/demo experience using AR/VR drone models, field visualization, and maintenance walkthroughs.
3. 25–30% faster lead and customer follow-up through Odoo-based CRM and workflow tracking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. The project ran from February 2024 to August 2025, with a generally structured and milestone-based delivery approach.
2. Most key items, including AR/VR workflows, Digital Twin features, and Odoo ERP modules, were delivered within the planned timelines, with somewhat delay in between but it was generally minimal.
3. Their team was responsive to our feedback and handled requested changes in a practical and cooperative way. 

What was your primary form of communication with SDLC Corp?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

cooperation and technical expertise with good understanding of our requirements.

Are there any areas for improvement or something SDLC Corp could have done differently?

There was a minor misunderstanding around one project delivery item, but their team resolved it quickly and professionally. It could have been avoided with slightly clearer documentation or confirmation at that stage, but overall it did not affect the project outcome.

BACKGROUND

Please describe your company and your position there.

I am a senior business administrator in Liberty Mutual Group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SDLC Corp , and what were your goals?

We had an internal health monitor app for our team members

SOLUTION

How did you select SDLC Corp and what were the deciding factors?

They reached us on linkedin and we were searching a vendor for the same and we got connected.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The health monitoring app was basically to encourage are team mates towards their health goals it would count the number of steps, water consumption in a day and would give analysis of how active you are through out the day. Also makes a comparison with the other team mates on the app encouraging each other to transform in a healthier version of himself.

How many resources from the SDLC Corp team worked with you, and what were their positions?

2 resources were working full time with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes they sticked to the timeline. Delivered exceptional product as per the expectation and hence we still look forward to consume more of their services

Describe their project management style, including communication tools and timeliness.

They manage it over jira for to do list and then general communication is via mail mostly.

What did you find most impressive or unique about this company?

They delivered what they promised, and it is something that is missing nowadays. so highly appreciated for the same.

Are there any areas for improvement or something they could have done differently?

They are good young team and hope they keep their service bar the same as they grow.

BACKGROUND

Please describe your company and your position there.

I am the Cofounder of Kahuna platform which is basically a social media platform wherein celebrities would be able to create a crypt coin for themselves and users would be able to buy and sell those coins.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SDLC Corp , and what were your goals?

As mentioned, i wanted to create a website similar to bitclout for which i hired SDLC Corp. Initially i want to develop a website for it and later once we have the user base then we would be developing a mobile app for the platform as well

SOLUTION

How did you select this vendor and what were the deciding factors?

They were already working on some blockchain projects which they showed me and it convinced me to go ahead with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project is developed using React as front end and Node as backend. We are using Mongo as database.

How many people from the vendor's team worked with you, and what were their positions?

I think 6 people from their team including Project manager Shivam. Weekly updates are being shared with me by Shivam and they also take my inputs in same meeting. I am impressed with their technical knowledge

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Initially the team developed wireframes as per the requirement shared by me. After that the prototype of website was developed in Figma and now development part is going on

Describe their project management style, including communication tools and timeliness.

They follow agile product management. They use slack for communication and Jira for bug logging.

What did you find most impressive or unique about this company?

Their ability to complete the various stages of the project at specified timeframes has impressed us very much.

Are there any areas for improvement or something they could have done differently?

Once this project is complete i would be taking support and maintenance services from them as well I just wish that they are good that time as well

BACKGROUND

Please describe your company and your position there.

Im the technology specialist and the product owner for this product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SDLC Corp , and what were your goals?

We wanted our legacy enterprise product revamped in terms of new architecture, UI and UX capabilities. We have had different vendors work on this in the past but we were looking for a partner that could work more closely with us

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a few initial discussions on the project and we felt that the SDLC team were responding well and having us discussed it throughout they had a lot of suggestions that could help the product at scale which we were impressed upon

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The technology stack that we wanted to migrate was basically the MERN stack. The deliverables were getting the design ready for our review following up with the architecture changes and then implementation of the new design with a few fixes and automation required from our previous platform as this was being developed from scratch there were many features that required business understanding and I should say they were patient enough and willing to learn on with these things

How many people from the vendor's team worked with you, and what were their positions?

We worked with about 5-6 team members on varied steps in the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, They had it outlined very well we managed the whole project over Jira and we were constantly updated about the development cycle and the issues they encountered so it was pretty transparent and we directly knew what modules are selected for development for the day, and who is working on what, etc.

Describe their project management style, including communication tools and timeliness.

As said most of the project management was done on Jira and for communication we used slack and mails. For meetings we preferred it to be on zoom

What did you find most impressive or unique about this company?

They were patient, looked through the project while learning the business processes involved. They were constantly guiding us to features that could be more relevant to us. So we liked and appreciate their active participation

Are there any areas for improvement or something they could have done differently?

They are pretty good at what they do we are already planning phase 2 and phase 3 for the project and I hope they keep up the same energy going forward

BACKGROUND

Please describe your company and your position there.

I am the owner and founder of Full House Bakery. We have 10 retail outlets in different part of Delhi NCR.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SDLC Corp , and what were your goals?

During pandemic i decided to have my online presence and setup a website. For the same reason i hired SDLC Corp and now i have decided to get app developed as well for my Bakery business. The would have payment gateway as well so customers can directly place the order

SOLUTION

How did you select SDLC Corp and what were the deciding factors?

I talked with various companies, and among them SDLC showed a similar application which they developed for another client . I was looking for a similar website and mobile app and hence decided to onboard them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was more concerned about the user experience and asked SDLC Experts to take care of the technology part. They suggested me that it would be best if we go with React and Node, as later on we planned to develop the mobile app as well. As discussed with them my website is live and now they are working on the mobile app.

How many people from the SDLC Corp team worked with you, and what were their positions?

I think 4 people worked from the SDLC team including the project manager Sharad. One was UI/UX designer, one front end developer and other backend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once the website was live, we started getting more customers directly. And then i realized that people are finding it easier using the website which has been really helpful as due to pandemic everything was closed. We were able to take orders using website and delivered it directly to customer

Describe their project management style, including communication tools and timeliness.

They used agile management style. We had all communication over mail and skype and they used Freedcamp for task management and Jira for product management

What did you find most impressive or unique about this company?

Their willingness to go additional steps for client satisfaction has impressed me the most. They adapted to late meeting request from my side. Also they are very regular in communication and delivered as per timeline

Are there any areas for improvement or something they could have done differently?

I think whatever they have done till now, they just need to keep up the standard and i would be happy