Scaling Process

BACKGROUND

Please describe your company and position.

I am the Founder of Whizzimo.com

Describe what your company does in a single sentence.

Whizzimo.com provides digital teaching tools to literacy educators.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Move our marketing website to a new hosting platform.
• Redesign the new website.

SOLUTION

How did you find Scaling Process?

Upwork

Why did you select Scaling Process over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had our marketing site hosted at Weebly.com. It was outdated and in need of a complete redesign in addition to moving it to a Webflow.

The key deliverables were:

1. A redesign completed in Figma based on the old site.
2. Several new pages designed in Figma.
3. Development of the site in Webflow.
4. Several CMSs created for ongoing content management.
5. Google Analytics setup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completed website not only looks amazing, but we are getting more web traffic than ever.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the beginning to the end of the project, the Scaling Process team communicated clearly and efficiently with me. We set up a Slack channel that handled most of the communication, but we also communicated through Figma comments, Zoom meetings, and project management software as necessary. And throughout the process, the Scaling Process team was very easy to reach and they responded quickly to all questions that I had.

All deliverables were completed on time and in budget.

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The design and development teams at Scaling Process were very skilled and integrated throughout the process. The finished site exactly matched the design, and all of my revisions were implemented in short order, including changes to animations, image resolutions, and more.

Members of the Scaling Process team consistently reached out to me throughout the process to ensure that I was satisfied with the work being done and to let me know that they were open to any and all feedback. They understand that delivering excellent work to clients is of the upmost importance.

Are there any areas for improvement or something Scaling Process could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the Founder and ESG Advisor of FinComm Services

Describe what your company does in a single sentence.

Information and advisory services in corporate ESG and sustainability reporting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Rebuild a website
• Be able to update and share content

SOLUTION

How did you find Scaling Process?

Upwork

Why did you select Scaling Process over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Original approach (video intro)

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Produced a new website from scratch
• transferred old site from WIX to Webflow
• added some new branding (building on existing elements
• provided some copywriting
• embedded multiple calls to action
• embedded Calendly
• Offered training so that I can update content and add content (to Blog, FAQ, etc) on my own
• Created a registration page infrastructure for downloadable content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Functioning website that I am happy with
• Functionalities that I need to promote my services

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• We discussed and scoped out the project at the beginning
• Communication was effective and adequate
• They kept me updated on how the work was progressing and expected deliveries
• They were very responsive to changes I wanted to make to the scope of work

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They are knowledgeable about the services they offer
• They are very approachable, friendly, responsive
• They professional and polite
• They care about customer satisfaction and delivering quality work

Are there any areas for improvement or something Scaling Process could have done differently?

• Perhaps a little more structure and process in customer interactions; they shouldn't shy away from setting some of terms of engagement
• Perhaps a little tighter on meeting deadlines

BACKGROUND

Please describe your company and position.

I am an executive and Independent Contractor of Inks Digital

Describe what your company does in a single sentence.

Elizabeth Cifers Consulting, LLC partners with retina-only ophthalmic practices to help them operate efficiently and maximize profitability, assisting in the areas of revenue cycle management, coding, billing, documentation, and compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Configure third-party cookie banner
• Migrate to Google Analytics 4
• Set up Google Tag Manager
• Set up Google Search Console
• Set up Microsoft Clarity

SOLUTION

How did you find Scaling Process?

Referral

Why did you select Scaling Process over others?

Referred to me

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Gabriel to assist with conversion to Google Analytics 4, including the configuration of key events and conversions.

• Migrate to Google Analytics 4
• Set up Google Tag Manager
• Set up Google Search Console
• Set up Microsoft Clarity
• Configure third-party cookie banner

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Events fired correctly
• Data populated correctly in data analytics tools
• Cookie banner set up properly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We passed the original deadline by a few weeks but the work was completed months in advance of the Universal Analytics cutoff date, which is what we were concerned about.

Gabriel and Fakhrul were very responsive, informative, and helpful. They made sure all of the work was completed to our satisfaction.

What was your primary form of communication with Scaling Process?

Email or Messaging App

What did you find most impressive or unique about this company?

Gabriel and Fakhrul were able to translate our goals and primitive understanding of Google Analytics into well-executed, concrete deliverables.

Are there any areas for improvement or something Scaling Process could have done differently?

Gabriel discussed hiring additional team members to assist with workload. This may be a valuable.

BACKGROUND

Please describe your company and position.

I am the Owner of Scale Simply

Describe what your company does in a single sentence.

Fractional Chief Marketing Officer services for SMBs in the MSP and SaaS space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Build my website
• Optimize for SEO
• Have branding and design look cohesive.

SOLUTION

How did you find Scaling Process?

Referral

Why did you select Scaling Process over others?

Company values aligned

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I needed to create a website to get my message across and have all the internal pages I needed for my client acquisition strategy. They understood my audience and branding design and delivered a UX/UI platform that has a cohesive branding style. The layout was minimalistic just like I wanted and they also helped me optimize for SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I got my website delivered! Now I can use it for client acquisition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They were always super attentive to my needs, going above and beyond. The communication was extremely efficient and any questions that I had or feedback I gave them was answered very fast. They kept me updated if there was a delay and always let me know how the project was moving along. There were some delays in the beginning but nothing major.

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The care they put into each project.They value customer relationships and ensured that I felt taken care of.

Are there any areas for improvement or something Scaling Process could have done differently?

No. It was a great service and experience

BACKGROUND

Please describe your company and position.

I am the Owner of Language Bridge

Describe what your company does in a single sentence.

Online Spanish language learning for medical professionals. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Website Development

SOLUTION

How did you find Scaling Process?

Online Search

Why did you select Scaling Process over others?

• High ratings
• Company values aligned

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed our website. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly responsive and went above and beyond in development of our website and even helped with branding/logo design. 

What was your primary form of communication with Scaling Process?

Virtual Meeting

What did you find most impressive or unique about this company?

They were wonderful to work with, and their team is so responsive and works to deliver your vision. 

Are there any areas for improvement or something Scaling Process could have done differently?

I have no negative feedback for them! 

BACKGROUND

Please describe your company and position.

I am the Coordonnatrice ESG of Inno-centre

Describe what your company does in a single sentence.

Consulting service 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Website
• Graphic design

SOLUTION

How did you find Scaling Process?

Other

Why did you select Scaling Process over others?

• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a project with a rather tight deadline for the design of a website and graphics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A website that has been greatly appreciated by many of our partners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team met all our expectations and was available at all times. They were easy to reach and very attentive. We are pleased to have worked with Scalling Process and highly recommend the company

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quick response time, regular updates, and the quality of work provided.

Are there any areas for improvement or something Scaling Process could have done differently?

No comment 

BACKGROUND

Please describe your company and position.

I am an executive at nexQ Technologies

Describe what your company does in a single sentence.

nexQ is a SaaS solution that optimizes manufacturing and inventory operations using mathematical and statistical algorithms, tailored to improve operational performance and enhance customer service levels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Create a functional MVP on the Bubble platform to quickly demonstrate nexQ's core features and value proposition to potential customers and stakeholders.
• Integrate a robust database system bewteen the Bubble platform and Azure to support the implementation of nexQ's mathematical and statistical algorithms
• Ensure the MVP is robust and user-friendly enough for initial market testing, enabling early feedback and validation of nexQ's market fit

SOLUTION

How did you find Scaling Process?

Online Search

Why did you select Scaling Process over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. User Interface Design: Scaling Process was responsible for creating an intuitive and user-friendly interface tailored to operations and inventory management. This involved designing dashboards, data visualization tools, and user workflows to make complex operations accessible to various roles within the manufacturing and distribution sectors.
2. Frontend Development on Bubble: They implemented the designs using Bubble, ensuring that the frontend was not only visually appealing but also functionally robust. This included building dynamic pages and creating interactive elements that allow users to input and manage data seamlessly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Progress Toward MVP Completion: Significant progress has been made toward the development of a functional MVP on the Bubble platform. The frontend design and integration with the nexQ engine are well underway, positioning nexQ closer to a market-ready solution.
2. Positive Early Feedback: Initial testing of the frontend has received positive feedback from target users in manufacturing and distribution, particularly highlighting the intuitive design and easy navigation. This early validation is helping guide ongoing development efforts.
3. Accelerated Development Timeline: By leveraging the Bubble platform and Scaling Process's expertise, the MVP development is progressing rapidly compared to traditional methods. This accelerated timeline is enabling nexQ to prepare for market testing and user feedback collection earlier in the product development cycle.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scaling Process demonstrated excellent project management throughout the engagement. They maintained a well-structured development timeline, regularly updating us on progress and meeting key milestones consistently. Deliverables were provided on schedule, ensuring that the MVP development stayed on track.

They were highly responsive to our needs, promptly addressing any feedback or requests for adjustments. Their proactive communication and adaptability made the collaboration smooth and efficient, helping to ensure that the frontend design aligned perfectly with our vision for nexQ.

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Scaling Process was their exceptional communication skills, speed, and responsiveness. They were incredibly fast in turning around deliverables without compromising quality, making it easy for us to see continuous progress.

Their ability to understand our needs and translate them into actionable steps was outstanding. Moreover, their responsiveness made the collaboration seamless, as they quickly adapted to any changes or feedback we provided, ensuring the project stayed aligned with our goals.

Are there any areas for improvement or something Scaling Process could have done differently?

There are no areas for improvement to note. Scaling Process met and exceeded our expectations at every stage of the project, delivering exceptional quality and responsiveness throughout the development process.

BACKGROUND

Please describe your company and position.

I am the Founder of SWAYED

Describe what your company does in a single sentence.

SWAYED is a social marketplace dedicated to people with Afro and textured hair. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Responsive platform design in Figma

SOLUTION

How did you find Scaling Process?

Online Search

Why did you select Scaling Process over others?

Close to my geographic location

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Responsive marketplace design in Figma for platform creation in Bubble.io

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The timeline - We had very limited time and the design was completed on time
• The pages of the platform - The full customer journey was documented, page by page

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time, and the requirements were met. The project management was above average with a lot of communication and a strong project plan

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The willingness to help companies that they are working with to succeed

Are there any areas for improvement or something Scaling Process could have done differently?

Offer Figma design as a standalone service

BACKGROUND

Please describe your company and position.

I am the Owner of the company.

Describe what your company does in a single sentence.

Healthcare SaaS platform dedicated to changing the status quo.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?
Bubble development and UI UX

SOLUTION

How did you find Scaling Process?

Referral

Why did you select Scaling Process over others?

• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Scaling Process and Gabriel provided app development from concept to publishing. Using Bubble, Scaling Process created the product we wanted, complete UI UX with rigirous backend testing.    All done on a quick timeline and within budget.  Addtionally, Gabriel and Scaling Process are commited to post development support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Published, functional app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear road map was development from the start.  Gabriel was always on time and very reposnsive to questions

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honesty.  When things weren't correct, they owned it and made adjustments accordingly.  Secondarily, their ability to find solutions to unique challenges.

Are there any areas for improvement or something Scaling Process could have done differently?

 No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Founder of Devine Media

Describe what your company does in a single sentence.

A media company producing podcasts, short-form videos, and social impact films.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scaling Process to accomplish?

• Website
• Branding Guidelines
• Social Media Templates

SOLUTION

How did you find Scaling Process?

Referral

Why did you select Scaling Process over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Scaling Process were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scaling process designed my branding guidelines, my website, and social media templates for my new podcast. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I launched the podcast before developing any of these materials, and I was very insecure about what had previously been published. With their help, I am so excited about my podcast's growth. The provided a variety of great templates, a site I can add onto in the future and a brand guideline kit that makes it easy to use for any vendor for my brand's needs. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Scaling Process is always answering and on top of things I question if the team even sleeps!

What was your primary form of communication with Scaling Process?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their collaborative effort, their communication, awesome pricing, and A+ work. They don't stop working until they get it right.

Are there any areas for improvement or something Scaling Process could have done differently?

I want every service they can offer! I hope they keep "scaling!"