ScaleTech

BACKGROUND

Please describe your company and position.

I am the Department Head of JSC "Iglu Tech"

Describe what your company does in a single sentence.

Manufacturer of heat pumps, charging stations and batteries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scale3C to accomplish?

Design and develop Iglu Home application

SOLUTION

How did you find Scale3C?

Referral

Why did you select Scale3C over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Scale3C were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for the Iglu Home App Project Overview: The Iglu Home App is designed to create a seamless, integrated experience for managing of Iglu Tech home systems—heat pumps, chargers, and batteries. This app will serve as a central hub for users to control, monitor, and optimize their energy usage and device functionality, enhancing overall efficiency and convenience. 

Detailed Scope of Work: 

• App Development: 
  • User Interface Design: Develop a user-friendly interface that allows easy navigation and control of all devices. 
  • Integration Capabilities: Ensure robust API integrations that support real-time communication and control between the app and the heat pumps, chargers, and batteries. 
  • Cross-Platform Accessibility: Build the app for multiple platforms, including iOS and Android, to ensure it is accessible on a wide range of devices. 
• Features and Functionalities: 
  • Device Control: Users can remotely control their heat pumps, adjust charging times for batteries, and set schedules for chargers. 
  • Energy Monitoring: Implement features for users to monitor their energy consumption in real-time. Provide analytics to help users understand usage patterns and identify opportunities for energy savings. 
  • Notifications and Alerts: Integrate alerts for maintenance, system errors, and successful or failed tasks to keep users informed about the status of their devices. 
  • Customization Options: Allow users to customize settings according to their preferences and specific needs of their home setups. 
• Testing and Quality Assurance: 
  • Functionality Testing: Conduct thorough testing of all app features to ensure they function as intended. 
  • Usability Testing: Perform usability tests to gather user feedback and make necessary adjustments to enhance the app experience. 
  • Security Measures: Implement robust security protocols to protect user data and prevent unauthorized access. 
• Deployment and Updates: 
  • App Launch: Plan and execute a structured rollout of the app. 
  • Continuous Updates: Regular updates will be planned to introduce new features, improve existing functionalities, and ensure compatibility with all linked devices. 
• Support and Maintenance: 
  • Customer Support: Provide ongoing customer support to address any issues users encounter. 
  • Maintenance: Regularly update the app and its components to ensure optimal performance and incorporate the latest security patches. 
• Key Deliverables: 
  • A fully functional, multi-platform Iglu Home App. 
  • Documentation on app functionality and user guides. 
  • A protocol for regular updates and maintenance post-launch. 
  • An established system for user feedback to facilitate continuous improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Performance Metrics: 
  • App Stability and Reliability: Tracking crashes, bugs, or any system downtimes that affect user experience. 
  • Response Time: How quickly the app responds to user commands, especially when controlling physical devices, which is crucial for user satisfaction. 
• Customer Satisfaction: 
  • User Satisfaction Score (USS): A tailored survey that measures satisfaction specifically among Iglu product users, focusing on app usability, features, and device integration. 
  • Customer Support Metrics: Including the number of support queries related to app use, average resolution time, and the nature of the queries (integration issues, usability, functionality, etc.). 
• Feedback and Improvement Metrics: 
  • Feature Requests and Feedback Rate: Analysis of the feedback for identifying popular requests and pain points, guiding future development. 
  • Update and Iteration Speed: How quickly the team can roll out updates and new features in response to identified user needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth, with weekly technical meetings and demo presentations. Urgent issues were dealt with by correspondence or online meetings. Everything was done on time. Most importantly, Scale3C was flexible to changes during the project and adapted to new requirements.

What was your primary form of communication with Scale3C?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their professional team and ability to adapt quickly and efficiently to our wishes and changes.

Are there any areas for improvement or something Scale3C could have done differently?

Everything is perfect

BACKGROUND

Please describe your company and position.

I am the Global technical development manager of iRAP

Describe what your company does in a single sentence.

iRAP, the International Road Assessment Programme, utilizes a robust, evidence-based approach through tools like Risk Mapping, Star Rating, and Safer Roads Investment Plans, fostering a global family spirit among partners to reduce road fatalities and share successes, supported by a network of regional RAPs, development banks, corporations, and individual experts worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scale3C to accomplish?
Develop Youth Engagement Application

SOLUTION

How did you find Scale3C?

Online Search

Why did you select Scale3C over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scale3C were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development of the Youth Engagement App, a mobile application designed to promote road safety awareness among young users, encompassed several critical stages, ensuring its effectiveness and user engagement: 

1. Conceptualization: This initial stage outlined the app's objectives, focusing on road safety education for the youth. It involved determining the core features, content, and learning outcomes expected from the app. 
2. Wireframing: Wireframing laid the foundation for the app's structure, defining the user journey and how the app's elements would be laid out. This visual blueprint guided the subsequent design and development processes. 
3. Design: The design phase brought the wireframes to life, focusing on creating an engaging and youth-friendly interface. It involved selecting color schemes, typography, and interactive elements that made learning about road safety both informative and appealing. 
4. Back-End Development: This technical stage involved setting up the server, databases, and application logic. It was the backbone of the app, ensuring data was processed correctly and the app functioned smoothly. 
5. Front-End Development: In parallel with back-end development, the front-end development focused on the user interface and experience. It translated the design into a functional app, ensuring it was responsive and intuitive for the end-users. 
6. Testing: Before launch, the app underwent rigorous testing to identify bugs, assess usability, and ensure content accuracy. This stage was crucial for ensuring the app was reliable and user-friendly. 
7. Deployment: Once testing was complete, the app was launched and made available to users. This marked the app's official entry into the market, ready for youth to start their road safety learning journey. 
8. Maintenance and Updates: Recognizing the importance of continuous improvement, this project remained ongoing. The development team was dedicated to refining the app, incorporating user feedback, and updating content to keep the app relevant, engaging, and effective in teaching road safety. This structured approach ensured the Youth Engagement App not only met its educational goals but also remained a dynamic learning tool in the evolving landscape of road safety awareness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from a project, such as the development of a Youth Engagement App aimed at teaching road safety, can significantly demonstrate progress or success. These outcomes may include: 

• User Engagement Metrics: Daily and monthly active users, and average session times, indicating how engaging and useful the app is to its target audience. 
• Educational Impact: Pre and post-use surveys or quizzes to measure the increase in road safety knowledge among users. A significant improvement in scores demonstrates the app's effectiveness in educating its users about road safety. 
• Behavioral Change: Observations or reports on changes in behaviour related to road safety among users, which can be gathered through follow-up surveys or studies, indicating the app's real-world impact on safety practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach is highly effective, ensuring that all items are delivered on time as expected. Scale3C demonstrated a commendable level of responsiveness to our needs, providing continued support for our projects throughout the development process. The management framework was well-structured, with iRAP managing all information required for development, while Scale3C adeptly handled the development process on their side. This collaboration and clear division of responsibilities contributed significantly to the timely and successful completion of project deliverables.

What was your primary form of communication with Scale3C?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most impressively about Scale3C was their exceptional ability to seamlessly integrate with our workflow and objectives. Their unique approach to managing the development process, characterized by responsiveness, adaptability, and continuous support, set them apart. Scale3C's commitment to understanding and fully responding to our needs, coupled with their structured yet flexible management style, fostered a collaborative environment that was conducive to the successful realization of our projects. This level of dedication and the quality of engagement they provided throughout are what made Scale3C a remarkable partner.

Are there any areas for improvement or something Scale3C could have done differently?

In reflecting on our collaboration and communication with Scale3C, everything was handled exceptionally well. Given the outcomes and the process, from our perspective, there doesn't appear to be any areas necessitating improvement. The synergy and understanding between our teams have truly been remarkable, making it difficult to pinpoint aspects that require changes or enhancements.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer for a company that provides remote onboarding services for the financial industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scale3C?

We needed a provider that had the skills to address mobile app development and support us, so we hired Scale3C.

SOLUTION

What was the scope of their involvement?

Scale3C developed our native iOS and Android apps. It was all developed from scratch, however, we did have to basic fundamental code in place. Scale3C completely redesigned the app and put it on the market for us. They produced the software development kits for the app itself and also provided maintenance and support.

The app collects the user’s documents and identifies the person through all the necessary checks. After that, the app itself will redirect the person to the vendor’s site where they’ll find the financial service they need.

What is the team composition?

At the moment, four people are working on the project at the moment.

How did you come to work with Scale3C?

We already had contact with their CEO — they were on our network list. When it came time to have our app developed, we just reached out to them.

How much have you invested with them?

Although I don’t have the exact information, I know the project cost less than $10,000. 

What is the status of this engagement?

We started working with them in December 2020. The development work concluded in March 2021 and the apps are now in the testing phase.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since the apps are in the testing phase now, I don’t have any metrics to provide yet. However, in general, the quality of the work is good and we’re satisfied with it. There’s still some work we have to do on our end for the launch, but all stakeholders were pleased with Scale3C’s work.

How did Scale3C perform from a project management standpoint?

It was all very straightforward and we had our own communication channels in place — we didn’t need to use any specific tools. We had technical contacts on our side as well, so we didn’t need any superior project management.

What did you find most impressive about them?

They really went the extra mile in terms of how they approached a problem, tried to understand it, and then produced a solution — this ability definitely distinguished them from other vendors.

Are there any areas they could improve?

We didn’t work with them long enough to see anything out of the ordinary — we were quite happy with them.

Do you have any advice for potential customers?

Have at least the business-side specifications ready in order to get the best quality results.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing at LendCare. We are a financial services company, working with over 6000 businesses to offer financing to their customers. I manage all Marketing and Brand activities throughout Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scale3C?

Our company website was outdated, both aesthetically and the UX. We needed a refreshed website that was reflective of our company, brand and operated as a growth engine.

What were your goals for this project?

We needed to be able to funnel business leads easily to our business development team, and route other traffic to their respective flows. We also need the website to look modern and adhere to our brand. The impact was to have a digital presence, a landing place for future digital advertising and a simple way for our existing and prospective customers to learn about us.

SOLUTION

How did you select this vendor?

They were referred to me by a Consultant. There was another company who began some development work for our new website and their work was sub-par. I knew I needed a company with a high level of skill, creativity and were cost effective. Scale ticked off all of those boxes.

I reviewed some of their previous sites and was very impressed by them. After meeting with them and taking them through my requirements and upon hearing their ideas, I made the decision to move forward with them.

Describe the project in detail.

The overall scope began with just website development work, using our existing brand, however, as the work began, they took the initiative to develop some concepts that I felt were much stronger than our original designer, so I decided to move ahead with Scale's suggestions.

Scale then took over all aspects of the design, wireframes, UI, etc. They created an online review board where we were able to see hi-fi and lo-fi versions of the pages. This was helpful because we could see exactly what the site would look like, instead of trying to fill in the gaps with our imagination.

What was the team composition?

We worked with approximately 4 people in total at Scale, depending on what part of the process we were in. They were all knowledgeable about their unique roles in the project. Roles were PM, Designer, UX, Development

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I gave Scale very aggressive timelines and milestones for the work. After careful consideration, they agreed to them. I appreciated the fact that they did not just say they could do it, and then fail. They were very throughtful in their approach. The website just launched and now we're looking at establishing benchmarks.

What I can say however is based on Google Analytics and Form results, we are already capturing business leads, something we were not able to do successfully on our previous site. We also see that the UX or the flow of the site, is structured well because people are navigating their way through the site in the way that we intended them to.

Our bounce rates have exceeded industry standards. 59% vs 36% bounce rate. We're getting a good amount of organic traffic, but again, we're establishing benchmarks right now.

How effective was the workflow between your team and theirs?

Scale3C set up a SLACK channel where we communicated about the project and that is where they provided links to the hi-fi pages. I was worried that the 8 hour time difference between Toronto and Luthuania would be a problem, but they were always responsive, regardless of what time it was.

What did you find most impressive about this company?

They worked fairly quickly, took time to have check-in phone calls, sometimes at a moments notice and had a great deal of creativity and flexibility that I think would have been hard to find in another vendor.

Are there any areas for improvement?

Perhaps having a PM software to show milestones would have been helpful, but we did establish those milestones verbally during our calls or in our written SLACK conversations.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CTO of WorkGlue. We’ve been around for a few years, so we’re still a startup basically. We developed an online and mobile platform for any field service type organization.

Right now, it’s primarily used by construction trades. Our customers tend to have non-technical offices and rely on paper. Frequently, the only technology they use is QuickBooks for accounting and email. We offer an online platform that allows our customers to manage their businesses more efficiently.

We first rolled out an MVP to a few non-paying customers who gave us a lot of feedback. Then, we rebuilt the product, which included one mobile platform for iOS and Android as well as a website. That’s when we started signing up paying customers. About a year ago, we got our first outside investors and the money raised from those investments went into building version two of our platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scale3C?

We decided to outsource mobile development because we didn’t want to hire full-time mobile developers at that point. Our internal resources build the website.

SOLUTION

What was the scope of their involvement?

Scale3C is developing our iOS and Android platform, which is designed for workers in the field. Their team integrated a clock feature for workers to log time, request time off, and have timecards approved. They also built the platform to enable users to access schedules and job assignments. Users can take photos of job sites and upload photos to track the project. Their team also integrated features such as a standardized checklist, messaging and task management functions, which enable mobile workers to do their job.

While the website and mobile app work together, they’re completely different. Basically, the website’s an in-office management system designed for smaller office staff. Users who also work in the field can take a tablet to a site and still access the full website, which also has a lot of features. It enables scheduling, gathers financial information, and creates payroll reports.

Right now, we’re in the process of raising the next round of funding. At this point, we want to continue outsourcing mobile development to Scale3C. That’s the next step other than minor updates that their team has already built.

What is the team composition?

We’ve worked with five people who weren’t all involved throughout the entirety of the project. We worked with a project manager who oversees the whole process. A UX/UI designer created the layouts and wireframes. We also work with programmers, iOS and Android developers, and an individual who manages the Q/A process.

How did you come to work with Scale3C?

We met the founders of a co-working space at an event. They had a nice website and app both of which Scale3C developed. I filed that away as that was before we had our funding. Later, I met another startup founder who showed me his app that was also developed by Scale3C. That was the second recommendation and it was around the time that we received funding. When we were ready to start, I reached out to Scale3C and told them what we wanted. We spent quite a bit of time talking online with their founders about business and their approach to projects. We liked their team and they gave us a reasonable quote. 

How much have you invested with them?

We’ve spent between $100,000–$125,000 on their services thus far.

What is the status of this engagement?

We began working with them in May 2019 and our engagement’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app officially launched during the holidays because it was a quieter time. It was convenient for us to launch the platform gradually to make sure there weren’t problems and provide it to our more technically advanced customers. As it just launched, we’re waiting to catch bugs before we start new work. We have a list of next updates, additional features, and early feedback from the field.

Without Scale3C’s work, we wouldn’t have a new app. The platform works great and our customers love it, which is the most important metric to us. Another team developed the previous app, which only had a few basic features. The new version has a lot of new features, so to compare our original app with the one that Scale3C created is like comparing apples to oranges.

How did Scale3C perform from a project management standpoint?

For a while, we had regularly scheduled conference video calls via Zoom. We set up a Slack account that allowed us to communicate and have permanent documentation. Their team used online tools to create wireframes and designs. We could see the project as it evolved and commented on their work. Before they started to code, the process was visual so we could see the original wireframes and user navigation. As we approved various pieces, their team filled in the details.

From our standpoint, we worked 24 hours a day and moved the project along quickly. Even though their team’s remote, we had constant communication. If we had any questions, we called, emailed, or used Slack. Their team communicated clearly. We knew the status of the project constantly and could comment on their work daily. The time zone difference worked to our advantage because we could leave our comments by the end of our day. They worked while we slept so when we returned to work, there were updates that incorporated our comments.

What did you find most impressive about them?

I’ve worked with development teams all over the world, so I know a good one. Scale3C is a good team. I like their communication skills, documentation process, information exchanges, and individual team members. We have a great relationship with their teammates as they’ve stayed on throughout the project’s duration.

Are there any areas they could improve?

This is a common issue across the development world. Everyone could use a better way of tracking not only the project but also the financial aspects of it. I would like to see Scale3C and other companies track any deviation from the original contract better. Where deviations from the scope have a financial impact, it would be good to have a centralized place for documentation. We have a simple spreadsheet on our side and I’m sure they have their bookkeeping people who do the same, but it would be helpful to have a consolidated place where we can be in agreement.  

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Home Hubspot, a real estate platform for homeowners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scale3C?

We needed someone to develop our mobile app MVP.

SOLUTION

What was the scope of their involvement?

Scale3C helped us develop a mobile app MVP that connects homeowners to real estate agents in a way that’s not currently available. The first thing we did was walk through the design with one of their UX professionals. They created mockups and built our MVP for iOS. They also developed our website. 

The app looks and feels like a social dating app, but it’s more professional. Homeowners put their home without the address on the app, and real estate agents bid to represent them. Agents pay to be on the app. Homeowners can hire agents from within the app and then have the ability to rate them according to reviews, prices, or services. The app has an anonymous chat feature. Users can communicate without having to give out details and get spammed. Once homeowners click the button to hire an agent, the app shuts off the conversations with other agents. At that point, the two parties exchange contact information, and we step out of the process.

At the moment, we’re in investment talks to get the rest of the money to complete the app. The holdup is on our end; we don’t have any plans to use anyone other than Scale3C.
 
What is the team composition?

We worked with a UX designer, a project manager, and two developers.

How did you come to work with Scale3C?

They were referred to us by the owner of the co-working space that I work out of. We’d used a local developer that was pretty awful in terms of what they were producing. The difference between the local people we were using and Scale3C is that Scale3C has UX design built into their offering.

How much have you invested with them?

My company spent $40,000.

What is the status of this engagement?

We worked together from November–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use the MVP as our demo model for investors. The investor feedback we get is that the website and the product are great. They say it looks and feels very smooth and intuitive. The first time I showed an investor, I told them we had a basic website, and he said it was way more than a landing page. The site has scrolling features and lots of stuff on it; he was very impressed.

How did Scale3C perform from a project management standpoint?

Scale3C gave me an estimate, a schedule, and a budget. We pushed each other, and it was great. If they were waiting on me for a functionality decision, they’d ask me for it rather than just sitting back and waiting. 

They delivered when they promised they would and were very good at giving timelines that they could meet. We used Trello to monitor functionality or areas that needed to be fixed.

What did you find most impressive about them?

They invested as much time as I did thinking about how to make the MVP functional and awesome. I’ll never develop anything again without first sitting down with a UX designer. Scale3C’s UX designer challenged us, which dramatically improved the product. 

Are there any areas they could improve?

No, I can’t imagine having a better partner for development.

Do you have any advice for potential customers?

Take their advice with respect to design, and include them in your functionality and design discussions.

BACKGROUND

Please describe your company and your position there.

The Notis platform connects students to students, their school, community and life through a digital notice board and marketplace. It includes options for:

• Explore nearby events
• Private safe marketplace
• Club and Group management/communication (Sports Clubs, Chess, Classes)
• Use surveys and polls
• Find jobs or internships
• Emergency Alerts
• Find/obtain grants
• Rate and review courses (college)
• Connect with the community through daily deals 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scale3C?

Scale3c upgraded/rebuilt Notis for us. Notis had a beta version that was used to determine interest from potential users. Once we know what to change and build, Scale3c took that role and completed this task.

Design, frontend and backend was upgraded by Salce3c. Scale3c then added multiple new features to Notis and advised on many aspects of the build process.

What were your goals for this project?

Complete a finished working product of Notis for our users to successfully use.

SOLUTION

How did you select this vendor?

Scale3c was introduced to us by another company that had used them for development with great success. 

Describe the project in detail.

Our project is very large, for this reason I will summaries what Scale3c completed for us. First they did a code review, explained the holes in the code and what can be done to improve is. This included security aspects.

We then spent time designing the look of the app as it needed to be improved. after this implementing the design, and functionality with other small changes took place. the backend data collection system was made more robust. Then the new features were added.

After this was completed we worked through bugs that always occur then we spent time on updating our website to ensure it met our app branding.

What was the team composition?

Designer, frontend and backend, as well as a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the updated app, we tripled our users in 6 months and we launched in an additional market.

How effective was the workflow between your team and theirs?

It was great. They were very responsive and came to meetings on time.

What did you find most impressive about this company?

The understand the industry, giving advice when needed not only when asked. they want the best for the project, and want it to last.

Are there any areas for improvement?

No, we are excited for them to grow, so we can use more of their services over a range of projects.

BACKGROUND

Please describe your company and your position there.

I am involved in several organizations that have used Scale3c for development from custom platforms to websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scale3C?

We have built 3 large platforms and 3 websites with Scale3c.

What were your goals for this project?

Great development and design. We were not out to save money, but get the best bang for your buck.

SOLUTION

How did you select this vendor?

They were recommended to us by a trusted group that uses them for all their development.

Describe the project and the services they provided in detail.

Development for iOS, Android, Web as well as design elements for both our platforms and websites.

What was the team composition?

We have a project manager that oversees all our projects, we are also in contact with the co-founders of Scale3c often as they check in on projects directly quite often.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This group is the best of the dozens of dev shops I have worked with in my career. EVERYTHING they do has been top-notch. The development, design work to the delivery timeline. As long as Scale3c is around I will be using them for all my development needs.

How was project management arranged and how effective was it?

Weekly meetings with our project manager who has always been very on top of everything. Couldn't be more happy with communication.

What did you find most impressive about this company?

The quality of work and design you get for what you pay for is nothing like you find here from US dev shops.

Are there any areas for improvement?

Honestly, nothing so far in the 18 months we have worked with them.

BACKGROUND

Please describe your company and position.

I am the Director of Data Style

Describe what your company does in a single sentence.

Data Style is consulting company for fintech startups 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scale3C to accomplish?
To develop fintech app on flutter

SOLUTION

How did you find Scale3C?

Referral

Why did you select Scale3C over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Scale3C were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of app for fin-tech company. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

List of deliverables and timeline for each deliverable 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great management have been demonstrated 

What was your primary form of communication with Scale3C?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

We partnered with Scale3C to build a great FinTech app using Flutter. Their expertise and professionalism were on point. They integrated well with our team, offered innovative solutions, and delivered a high-quality, user-friendly app. Great communication and commitment to our needs made the project a success. We highly recommend Scale3C for mobile app development.

Are there any areas for improvement or something Scale3C could have done differently?

QA processes and procedures

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Fuel Impact

Describe what your company does in a single sentence.

Fuel Impact attaches to early-stage startups and non-profits to help consult on and build out tech needs. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scale3C to accomplish?

• Primary development source for all projects

SOLUTION

How did you find Scale3C?

Mutual Contacts

Why did you select Scale3C over others?

• High ratings
• Good value for cost

How many teammates from Scale3C were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

We have engaged Scale3c on dozens of projects ranging from small landing pages to design and UX/UI services to large enterprise-level development of apps, custom websites, maintenance, etc.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the life of our company, Scale3C has produced millions in revenue through various clients and projects that we have taken on. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tech timelines are always challenging and difficult to predict, but Scale3c has always been upfront with us on what is realistic and keeping expectations managed. 

What was your primary form of communication with Scale3C?

Email or Messaging App

What did you find most impressive or unique about this company?

The appealing and critical balance of cost and quality when often it feels like you have to compromise on one for the other with other places. 

Are there any areas for improvement or something Scale3C could have done differently?

Client expectations will always be challenging to meet and align with. There is always a need and value in increased alerts and upfront communication to reduce surprises in the long run.