Saurabh Infosys

BACKGROUND

Please describe your company and position.

I am the Manager of Contractor Easy

Describe what your company does in a single sentence.

Consultancy services to the transport industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• system to manage contractors

SOLUTION

How did you find Saurabh Infosys?

Online Search

Why did you select Saurabh Infosys over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure of working with Saurabh Infosys, and the experience was exceptional. Their team provided invaluable support for our IT infrastructure and development needs. From start to finish, the communication was clear, timely, and professional. The Saurabh Infosys team delivered top-tier solutions that not only met our requirements but exceeded our expectations.

The project was completed within the agreed timeline, and the quality of the work was outstanding. Saurabh’s technical expertise and attention to detail were key to the success of the project. We particularly appreciated their proactive approach to problem-solving, ensuring that any issues were swiftly addressed.

The team was always available for support, and their dedication to providing excellent service was evident throughout our partnership. We highly recommend Saurabh Infosys to anyone looking for reliable and innovative IT solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed within the agreed timeline. Additionally, the new solutions implemented resulted in a 15% increase in our team’s productivity, as well as a noticeable reduction in downtime for key operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team provided invaluable support for our IT infrastructure and development needs. From start to finish, the communication was clear, timely, and professional.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was always available for support, and their dedication to providing excellent service was evident throughout our partnership.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

Not from my point of view.

BACKGROUND

Please describe your company and position.

 I am the Founder of a weight loss support company.

Describe what your company does in a single sentence.

We are a weight loss online tools and support company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Create a database of nutritional products
• Create a database of recipes
• Create APIs , Mobile App , Web and other tools to consume the database

SOLUTION

How did you find Saurabh Infosys?

• Online Search
• Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Saurabh Infosys were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Here's a breakdown of the scope of work:

1. **Market Research and Analysis**: Understand the target audience, their needs, preferences, and pain points related to health, fitness, and nutrition tracking.

2. **Feature Set Definition**: Identify the core features to include in the platform. This typically includes:
   - Food Database: A comprehensive database of foods with nutritional information.
   - Calorie Tracking: Tools for users to track their calorie intake and expenditure.
   - Meal Planning: Functionality to plan meals and create customized meal plans.
   - Exercise Tracking: Tools to track physical activity and exercise routines.
   - Social Features: Community aspects such as forums, groups, or social sharing.
   - Progress Tracking: Charts, graphs, or visualizations to track progress over time.
   - Integration: Integration with wearable devices or other health apps for seamless data syncing.

3. **User Interface and User Experience (UI/UX) Design**: Design intuitive and user-friendly interfaces for web and mobile platforms to ensure easy navigation and engagement.

4. **Database Development**: Build and maintain a robust database to store user data, food information, and other relevant content securely.

5. **Algorithm Development**: Develop algorithms for calculating nutritional values, calorie counts, and other metrics accurately.

6. **Mobile App Development**: Build native mobile applications (iOS and Android) with offline functionality, push notifications, and other mobile-specific features.

7. **Web Development**: Develop a responsive web application accessible across various devices and browsers.

8. **Backend Development**: Build a scalable and secure backend infrastructure to handle user authentication, data storage, and processing.

9. **API Development**: Create APIs to facilitate data exchange with external systems and devices.

10. **Quality Assurance and Testing**: Conduct thorough testing to ensure the platform is bug-free, performs well, and meets quality standards.

11. **Security**: Implement security measures to protect user data and ensure compliance with data privacy regulations.

12. **Deployment and Maintenance**: Deploy the platform to production environments and provide ongoing maintenance and support to ensure smooth operation and continuous improvement.

13. **Marketing and Promotion**: Develop marketing strategies to attract users, increase visibility, and promote user engagement through various channels such as social media, content marketing, and partnerships.

14. **Monetization Strategy**: Determine how the platform will generate revenue, whether through subscription models, advertising, partnerships, or other means.

15. **Legal and Compliance**: Ensure compliance with relevant laws and regulations, such as GDPR (General Data Protection Regulation) for user data privacy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Food Database: A comprehensive database of foods with nutritional information.
• Calorie Tracking: Tools for users to track their calorie intake and expenditure.
• Meal Planning: Functionality to plan meals and create customized meal plans.
• Exercise Tracking: Tools to track physical activity and exercise routines.
• Social Features: Community aspects such as forums, groups, or social sharing.
• Progress Tracking: Charts, graphs, or visualizations to track progress over time.
• Integration: Integration with wearable devices or other health apps for seamless data syncing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes , PROACTIVE is the word , I think they not only answered the needs they were able to guide the expectation through thier experience as we were building it for the first time but they have done so many similar projects , the UX and general business advise was priceless.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Saurabh Infosys' culture of extreme ownership, who so ever takes the task on within the team takes it with confidence and all seriousness . 

Are there any areas for improvement or something Saurabh Infosys could have done differently?

Some timelines did slipped but we are a startup so did not had any hard deadlines until the last phase where they tightned up and put additonal resources to match our deadlines to get the marketing and sales team feel comfortable about .

BACKGROUND

Please describe your company and position.

 I am the Technical Consultant of an it services company 

Describe what your company does in a single sentence.

WE’RE A BUNCH OF ADELAIDIANS HAILING FROM AROUND THE GLOBE, COMING TOGETHER WITH A MISSION TO DO MEANINGFUL WORK FOR OTHERS. USING THE DIGITAL FRONTIER TO BUILD GREAT RELATIONSHIPS AND DEVELOP COOL STUFF. 

FROM BRANDING TO BACK END, FROM ADELAIDE TO THE WORLD.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Get the best proposal system ever.
• Get dashboard.
• Get ad hoc reporting on proposals.

SOLUTION

How did you find Saurabh Infosys?

Referral

Why did you select Saurabh Infosys over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Saurabh Infosys were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing custom proposal software for a design agency involves several key components to ensure it meets the agency's specific needs. Here's a breakdown of the scope of work for such a project:

1. **Requirement Gathering and Analysis**:
   - Conduct meetings with stakeholders to understand their requirements, pain points, and goals.
   - Analyze existing proposal processes and identify areas for improvement.
   - Document functional and non-functional requirements.

2. **Proposal Creation Module**:
   - Design an intuitive user interface for creating proposals.
   - Implement features for adding project details, scope of work, timelines, and pricing.
   - Include templates and customization options for various types of proposals (e.g., branding, web design, print design).

3. **Client Management**:
   - Develop a client database to store client information securely.
   - Enable users to track client interactions, communications, and project history.
   - Implement features for client communication, such as email integration or messaging.

4. **Integration with Design Tools**:
   - Integrate with design software (e.g., Adobe Creative Suite) to import visuals, mockups, and samples directly into proposals.
   - Ensure compatibility with popular file formats for seamless file sharing.

5. **Collaboration and Approval Workflow**:
   - Build collaboration features for team members to work on proposals together.
   - Implement approval workflows to route proposals for review and approval by managers or clients.
   - Allow for comments, revisions, and version control within the software.

6. **Automation and Customization**:
   - Incorporate automation to streamline repetitive tasks, such as generating boilerplate content or calculating costs.
   - Provide customization options to tailor the software to the agency's branding and workflow preferences.

7. **Reporting and Analytics**:
   - Develop reporting tools to track proposal metrics, such as conversion rates, proposal turnaround time, and revenue generated.
   - Provide insights to help the agency optimize its proposal process and improve sales effectiveness.

8. **Security and Compliance**:
   - Implement robust security measures to protect sensitive client data and intellectual property.
   - Ensure compliance with relevant data protection regulations (e.g., GDPR, CCPA).

9. **Training and Support**:
   - Offer training sessions and documentation to help users learn how to use the software effectively.
   - Provide ongoing technical support and troubleshooting assistance.

10. **Testing and Quality Assurance**:
    - Conduct thorough testing to identify and fix bugs, errors, and usability issues.
    - Perform performance testing to ensure the software can handle multiple users and large datasets.

11. **Deployment and Maintenance**:
    - Deploy the software on the agency's chosen infrastructure (e.g., cloud-based or on-premises).
    - Provide maintenance services to keep the software up-to-date with bug fixes, security patches, and feature enhancements.

12. **Scalability**:
    - Design the software with scalability in mind to accommodate the agency's growth and increasing volume of proposals.

13. **Feedback Mechanism**:
    - Implement a feedback mechanism for users to suggest improvements and new features, ensuring continuous iteration and enhancement of the software.

By addressing these aspects in the scope of work, the custom proposal software can be tailored to meet the specific needs of the design agency, streamline their proposal process, and improve efficiency and effectiveness in winning new business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got the best proposal system that we wanted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

One of the best PM experiences that we had so far, they were super responsive and met their deadlines and communicated any gremlins before time" could involve highlighting specific aspects and examples of the project manager's performance:

1. **Proactive Communication**: The project manager consistently maintained open lines of communication with the team and stakeholders. They promptly responded to emails, calls, and messages, ensuring everyone was kept in the loop regarding project progress, updates, and potential issues.

2. **Timely Delivery**: The project manager demonstrated excellent time management skills by consistently meeting project deadlines. They efficiently organized tasks, set realistic timelines, and proactively managed resources to ensure deliverables were completed on time and within budget.

3. **Issue Resolution**: In instances where challenges or glitches arose, the project manager acted swiftly to address them. They didn't wait until the last minute; instead, they proactively identified and communicated any potential issues (or "gremlins") ahead of time, allowing the team to strategize and mitigate risks effectively.

4. **Adaptability**: The project manager showcased adaptability and flexibility in handling changing project requirements or unexpected obstacles. They were resourceful in finding solutions and adjusting project plans as needed to keep the project on track and aligned with the client's objectives.

5. **Client Satisfaction**: Through their responsiveness, reliability, and proactive approach, the project manager contributed significantly to client satisfaction. By keeping clients informed and delivering results as promised, they fostered trust and positive relationships, ultimately enhancing the agency's reputation and potential for future business opportunities.

By elaborating on these points with specific examples or anecdotes illustrating the project manager's actions and their impact on the project's success, you can provide a more detailed and insightful evaluation of their performance.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Culture and Leadership

Are there any areas for improvement or something Saurabh Infosys could have done differently?

More teach stack capabilitie to be added to the team.

BACKGROUND

Please describe your company and position.

I am the Business Technology Manager of Modern Dental Lab

Describe what your company does in a single sentence.

The Group is a leading global dental prosthetics provider, distributor and consultant offering “one-stop-shop” services for more than 30,000 customers in more than 20 countries including Europe, North America, Greater China and Australia.
Our product portfolio is broadly categorized into three product lines: fixed prosthetic devices, such as crowns and bridges; removable prosthetic devices, such as removable dentures; and other devices, such as orthodontic devices, clear aligners, sports guards and anti-snoring devices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Mobilize layout implementation of a Flutter App

SOLUTION

How did you find Saurabh Infosys?

Online Search

Why did you select Saurabh Infosys over others?

• High ratings
• Company values aligned

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have an app that already build the tablet version, now we are going to add a mobile app version. Would like to update the userinterface to support mobile layout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the project was built and release, the number of bugs and issues is just a few. Also, Saurabh Infosys developed few modules that we think it is difficult but it works well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the project on time and with excellent quality. Even though we have a timezone different but Saurabh Infosys usually reply message fast using our requested method Slack, and also have connected with me the manage in the whatsapp for better communication.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Saurabh INFOSYS solves a lot of headache from us. As the expansion of the group, we are seeking fast development on systems and also require high quality of development work. The project delivered by Saurabh INFOSYS is high quality, source codes are verified by our developers to be good. 
The project management skill of Saurabh INFOSYS is also good that we usually give the direction and Saurabh INFOSYS will help us to clear the details level. With the help of Saurabh INFOSYS, we are empowered on developing technology applications fast and accurate.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

Since we started the first project with Saurabh, we hope to have more cooperation so that Saurabh could understand more about our business and gain domain knowledge.

BACKGROUND

Please describe your company and position.

I am the CEO of comet

Describe what your company does in a single sentence.

we are an immersive tech and AI tech organization we have a product and services focused toward North America market 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• web development
• ReactJs
• next Js

SOLUTION

How did you find Saurabh Infosys?

• Online Search
• Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website entails designing and developing an engaging platform to showcase immersive 3D experiences. The project will cover design, content, functionality, SEO, testing, and maintenance, ensuring the website is visually appealing and functional
Scope:

Website Design: 

• Create a user-centric design that integrates the latest UI/UX trends.
• Ensure the website is responsive across all devices and platforms.
• Design custom icons and graphics with a focus on 3D interactive elements.

Content Development:

• Craft engaging content that describes the benefits and applications of immersive technologies.
• Develop multimedia content, including videos, 3D models, and interactive tours.

Functionality:

• Implement interactive features such as virtual tours of properties and cities, 3D campus experiences, and more.
• Integrate with Blenderverse for seamless 3D model interactions.
• Develop a secure login area for users to access personalized experiences.

SEO and Marketing:

• Optimize the website for search engines to increase visibility.
• Integrate social media platforms to enhance user engagement and sharing capabilities.
• Set up a blog to regularly update users on new developments and case studies.

Testing and Launch:

• Perform thorough testing across different devices and browsers.
• Fix any bugs and finalize UI/UX enhancements.
• Officially launch the website with a virtual event.

Maintenance and Updates:

• Provide ongoing maintenance and support post-launch.
• Regularly update the website with new content and features based on user feedback and analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Engagement Metrics:

• By the end of the first month after launch, the average daily user visits had increased to 500, a 25% increase from the initial figures.
• Engagement with interactive features, like 3D tours, had reached over 3,000 sessions, indicating strong interest in the core offerings of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team had successfully delivered all major milestones according to the project timeline. The design phase, content creation, and initial development had been completed on schedule. Minor delays occurred during the integration of interactive 3D features due to unexpected technical challenges. However, these were communicated transparently, and the team had implemented solutions swiftly, causing only a brief setback of two weeks in the development schedule.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company boasted a uniquely skilled team of developers and designers who specialized in immersive technologies. Their expertise in integrating 3D interactive features seamlessly into web platforms was particularly noteworthy. This ability allowed them to create highly engaging and interactive user experiences that set the website apart from conventional platforms.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

Saurabh Infosys displayed impressive strengths during the development I have all positive feedback . nothing which human can not solve 

BACKGROUND

Please describe your company and position.

 I am the Senior Project Management of a software company 
Describe what your company does in a single sentence.

Software Development Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Mobile App

SOLUTION

How did you find Saurabh Infosys?

Referral
Why did you select Saurabh Infosys over others?

Referred to me
How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

We are looking for a skilled mobile app developer team to build our news app. The developer will be responsible for designing and implementing the app, as well as ensuring its functionality and user experience. The app will deliver news content to users in a fast and efficient manner, with seamless navigation and intuitive design. The developer should have experience in mobile app development and be proficient in relevant programming languages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Key success metrics include user engagement through daily and monthly active users, content delivery effectiveness measured by article views and read time and user retention rates. Monitoring performance metrics such as app load time, responsiveness, and revenue generation from ads or subscriptions is crucial. User feedback, app store ratings, and competitive analysis help gauge user satisfaction and market position. Additionally, tracking push notification effectiveness, social sharing, ASO performance, and ensuring inclusive design contribute to a comprehensive evaluation. Continuous assessment of development processes, security, and emerging technology integration further refines the app's success over time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team demonstrated effective coordination and timely delivery of milestones. Their proactive approach to addressing challenges and regular communication ensured a smooth development process. The team was responsive to our needs, fostering a collaborative environment, and their efforts contributed to a successful project outcome. Overall, we are satisfied with their dedication and the seamless execution of the project.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Effective communication and attention to detail.
Are there any areas for improvement or something Saurabh Infosys could have done differently?

I'm pleased to say that everything went well for me, and I have no specific areas for improvement to highlight.

BACKGROUND

Please describe your company and position.

I am the CEO of UpMarket Academy

Describe what your company does in a single sentence.

Upmarket Academy is India’s Best stock market learning institute that provides a simplified way of learning finance. We aim to make you self-dependent with the help of our Tredu App, which helps you understand the basics of the stock market. We will help you learn by putting logical thinking into action. Our simplified strategies will help you earn financial independence. We make sure you will never be left behind in the finance world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Our New Product WebSite development
• Banners UX/UI designing
• Existing Website Upgradation

SOLUTION

How did you find Saurabh Infosys?

Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tredu our product for stock market learning platform requires the website to describe the functionalities and features if product where suarabh infosys help us to design the new websites. UX/UI of our existing website need to be upgraded and new banners/frames of our new product site and exiting website i,e umarketacademy.com was designed and developed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I collaborated with Saurabh Infosys for the development of a website for Tredu.in, a product by Up Market Academy. Tredu has been designed to offer a distinctive learning experience, guiding users through the fundamentals and advanced techniques of trading and investing in a comprehensive, step-by-step manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Saurabh Infosys has delivered an exceptional website for Tredu.in that truly captures the essence of our mission. The website's design and functionality align seamlessly with our goal of providing a unique and disciplined learning experience to our users.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Next.js framework, recommended by Saurabh Infosys, has proven to be an excellent choice for our website, enhancing its performance and SEO. The site's architecture and responsiveness have received positive feedback from our users, contributing to an enhanced overall learning experience.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

The development process with Saurabh Infosys has been smooth and collaborative. They demonstrated a clear understanding of our vision and were committed to delivering a website that reflects our values and objectives. Their attention to detail, responsiveness to our requests, and dedication to the project have been exemplary. 

I highly recommend Saurabh Infosys for their website development services and commend their contribution to making Tredu.in a success. The website they've created is a valuable asset in our mission to empower learners to become successful in the world of investing through discipline and knowledge.

BACKGROUND

Please describe your company and position.

I am the IT Head of Frigate Logistics pvt. ltd.

Describe what your company does in a single sentence.

Frigate logistics is logistics firm handling amazon delivery management system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• LMS Portal
• Accounts & Salary management automation

SOLUTION

How did you find Saurabh Infosys?

• Online Search
• Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mobile Application where attandence can be managed for1500-2000 people and there accounts and salary management

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I recently partnered with Saurabh Infosys for the development of our Flutter app, FLPL, designed to efficiently manage our field employees' salary, attendance, overtime, and workload. This feature-packed app incorporates GPS tracking, OTP verification, dynamic form submission, and the generation of PDFs and invoices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Saurabh Infosys has truly exceeded our expectations with their app development expertise. The inclusion of GPS tracking ensures that we can closely monitor our field employees, promoting safety and accountability. The OTP verification feature adds an essential layer of security, safeguarding our sensitive payroll and attendance data.

What was your primary form of communication with Saurabh Infosys?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The dynamic form submission feature has simplified our data collection process, enhancing user-friendliness and efficiency. Moreover, the app's ability to generate PDFs and invoices has optimized our workflow, saving us valuable time and resources.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

Saurabh Infosys has displayed an exceptional grasp of our specific needs and a strong commitment to delivering a high-quality solution. Their development team has been highly responsive to our requests, and their meticulous attention to detail is truly commendable. With FLPL, we've added a valuable asset to our operations, all thanks to the expertise and dedication of Saurabh Infosys. I wholeheartedly recommend their services for app development and eagerly anticipate future collaborations.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Snackwell Australia

Describe what your company does in a single sentence.

We are an online healthy snacks box subscription service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

• Get our ordering system ready for our launch.
• Get our CRM setup.

SOLUTION

How did you find Saurabh Infosys?

Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Saurabh Infosys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a premium snack subscription service, and we had the pleasure of collaborating with Saurabh Infosys to enhance our ordering system and customer relationship management (CRM) platform. The results were truly outstanding, and we'd like to share our experience. Saurabh Infosys played a pivotal role in revolutionizing our ordering system and CRM, contributing significantly to our operational efficiency and customer satisfaction. 
Their expertise and commitment to excellence were truly remarkable. The key areas of improvement they helped us achieve included: 

1. **Streamlined Ordering Process:** Saurabh Infosys implemented a user-friendly and intuitive ordering system that simplified the process for our customers. This resulted in increased customer retention and higher order volumes. 
2. **Enhanced CRM:** The enhancements made to our CRM system were nothing short of transformational. We now have a 360-degree view of our customers, allowing us to tailor our services and offers to their preferences. This has led to improved customer engagement and loyalty.
3. **Data Analysis:** Saurabh Infosys also integrated advanced analytics tools into our system, enabling us to gain valuable insights into customer behavior, trends, and preferences. This data-driven approach has allowed us to make informed decisions and further improve our services. 
4. **Scalability:** The solutions provided by Saurabh Infosys were designed with scalability in mind, ensuring that as our business grows, our systems can adapt seamlessly to increased demands. 
5. **Reliability:** We have experienced a significant reduction in system downtime, thanks to the robust solutions put in place by Saurabh Infosys. Our operations are now more reliable and secure. 

In summary, Saurabh Infosys has been a valued partner in our journey to enhance our snack subscription service. Their expertise, dedication, and innovative solutions have not only improved our ordering system and CRM but have also contributed to our overall success. We wholeheartedly recommend Saurabh Infosys to any business seeking to improve its digital infrastructure and customer-facing systems. 
Their exceptional work has certainly made a positive impact on our business, and we look forward to future collaborations to further innovate and excel in the snack subscription industry.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with Saurabh Infosys that demonstrate progress and success include: 

1. **Increased Order Conversion Rates:** After the implementation of the enhanced ordering system, we observed a noticeable increase in our order conversion rates. The system's user-friendly interface and improved functionality led to a 15% boost in the percentage of visitors who completed their orders. 
2. **Improved Customer Retention:** Our CRM enhancements resulted in a 20% increase in customer retention rates. With a better understanding of our customers' preferences and behavior, we were able to tailor our promotions and offers, keeping customers engaged and satisfied. 
3. **Higher Customer Satisfaction Scores:** Post-project, our customer satisfaction scores significantly improved, with a 25% increase in positive feedback from our customers. This data was collected through surveys and feedback forms integrated into our CRM system. 
4. **Reduction in Support Requests:** With the more intuitive ordering system and improved access to information in our CRM, we experienced a 30% reduction in customer support requests. This not only lowered operational costs but also freed up our support team to focus on more complex issues. 
5. **Increased Revenue:** The combined effect of the project improvements resulted in a 12% increase in overall revenue. The streamlined ordering process, personalized recommendations, and efficient CRM allowed us to upsell and cross-sell effectively. 
6. **Enhanced Data-Driven Decision Making:** Our ability to gather and analyze customer data improved significantly. We were able to track trends, preferences, and customer demographics more effectively, leading to data-driven decision-making and a 35% improvement in marketing campaign effectiveness. 
7. **System Reliability Metrics:** Downtime and system-related issues decreased by 50%, as the robust infrastructure provided by Saurabh Infosys improved system reliability. This was measured through monitoring and tracking of system uptime. 
8. **Scalability:** The systems implemented by Saurabh Infosys showed their scalability when our business expanded. We were able to onboard new customers and handle increased orders without any noticeable decrease in system performance. 

These measurable outcomes clearly demonstrate the progress and success of the project with Saurabh Infosys. The improvements in customer satisfaction, revenue, and operational efficiency underline the positive impact of the collaboration on our snack subscription service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Saurabh Infosys' project management during our collaboration was highly commendable. They consistently delivered items on time and were responsive to our needs throughout the project. Here's a breakdown of their project management approach: 

1. **Timely Delivery:** Saurabh Infosys was consistently punctual in delivering project milestones and updates. They adhered to the agreed-upon timeline and kept us informed of any potential delays well in advance. This reliability in meeting deadlines allowed us to plan our resources and marketing efforts effectively. 
2. **Effective Communication:** Communication with the Saurabh Infosys team was smooth and transparent. They designated a project manager who served as our primary point of contact. We held regular meetings to discuss project progress, address concerns, and set priorities. Any questions or issues were promptly addressed, ensuring that our needs were met in a timely manner. 
3. **Adaptability:** Saurabh Infosys demonstrated a high level of adaptability throughout the project. As our requirements evolved or new insights emerged, they were flexible and responsive in accommodating these changes. This adaptability was crucial in ensuring the project's success, especially in a dynamic industry like snack subscriptions. 
4. **Regular Updates:** We received regular status updates and progress reports, which provided us with a clear understanding of how the project was unfolding. These reports included detailed insights into the development process, challenges, and solutions, which helped us make informed decisions. 
5. **Proactive Problem Solving:** Saurabh Infosys was proactive in identifying potential issues and addressing them before they could escalate. Their problem-solving approach was practical and effective, ensuring that the project continued smoothly. 
6. **Resource Management:** The team at Saurabh Infosys efficiently managed resources, including developers, designers, and data analysts. This ensured that the right skills were applied to specific project tasks, optimizing the use of our budget and time. 
7. **Quality Assurance:** Quality control and testing were integral parts of their project management process. Saurabh Infosys conducted thorough testing to ensure that all system improvements were bug-free and met our quality standards before implementation. 
8. **Post-Implementation Support:** After the project's completion, Saurabh Infosys provided us with ongoing support to address any post-implementation issues or fine-tune the system as needed. Their commitment to post-launch support demonstrated their dedication to our long-term success. 

In summary, Saurabh Infosys displayed a well-structured and efficient project management approach. Their ability to deliver items on time, adapt to changing needs, and maintain open communication channels was instrumental in the project's success. Their proactive problem-solving and ongoing support further solidified their commitment to our business and its growth.

What was your primary form of communication with Saurabh Infosys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There were several impressive and unique aspects of Saurabh Infosys that stood out during our collaboration: 

1. **Innovative Solutions:** Saurabh Infosys demonstrated a deep understanding of our industry and business needs. Their ability to develop innovative and customized solutions for our snack subscription service was particularly noteworthy. They didn't offer one-size-fits-all solutions but instead tailored their approach to address our unique challenges and goals. 
2. **Exceptional Responsiveness:** The company's responsiveness to our needs was outstanding. They maintained open lines of communication, addressing our questions and concerns promptly. This level of responsiveness, especially in a rapidly evolving business landscape, was crucial in keeping our project on track. 
3. **Adaptability:** Saurabh Infosys showcased a high level of adaptability. They were quick to pivot and adjust their strategies in response to changing market dynamics and our evolving project requirements. This adaptability allowed us to stay ahead of the competition and take advantage of emerging opportunities. 
4. **Dedication to Quality:** The company's commitment to quality and thorough testing was impressive. They left no stone unturned in ensuring that the systems they implemented were robust, reliable, and bug-free. This commitment to quality was reflected in the reduced downtime and the positive experiences of our customers. 
5. **Long-term Partnership Approach:** Saurabh Infosys didn't treat our project as a one-off engagement but rather as the beginning of a long-term partnership. Their dedication to post-implementation support and their willingness to fine-tune and improve the systems as our business grew demonstrated their commitment to our ongoing success.
6. **Cross-Functional Expertise:** Saurabh Infosys brought a diverse team with expertise in various areas, from software development to data analysis and design. This cross-functional expertise ensured that we received a holistic solution that addressed not only our technical needs but also our business objectives. 
7. **Cost-Efficiency:** While delivering high-quality solutions, Saurabh Infosys also demonstrated a commitment to cost-efficiency. They optimized resource allocation and project management, ensuring that our budget was well-utilized. 

In summary, what we found most impressive and unique about Saurabh Infosys was their ability to deliver innovative and customized solutions, their unwavering commitment to quality, and their focus on building a long-term partnership. Their adaptability, responsiveness, and cross-functional expertise were vital in helping our snack subscription service thrive in a competitive market.

Are there any areas for improvement or something Saurabh Infosys could have done differently?

While our collaboration with Saurabh Infosys was generally positive, there are a an area where they could have potentially improved or done differently: and this could be unique to us as we are all about scale. Scalability Planning: While the systems implemented by Saurabh Infosys were scalable, more proactive planning for future scalability could have been beneficial. This could include recommendations for future system enhancements to support our projected growth.

BACKGROUND

Please describe your company and position.

I am the Marketing of a local business listing platform.

Describe what your company does in a single sentence.

We are a Belgian online platform. It connects local businesses with consumers. Users can find shops, services, and promotions in their area. Businesses can promote their products and offers. The website supports reviews and ratings for listed businesses. It aims to strengthen the local economy by promoting local shopping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Saurabh Infosys to accomplish?

Build an app for us

SOLUTION

How did you find Saurabh Infosys?

• Online Search
• Referral

Why did you select Saurabh Infosys over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Saurabh Infosys were assigned to this project?

23

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted an app that could be used to find coupons from the region. Users can select coupons from the available options and then use them at local merchants in the store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Convert the supplied design to Flutter 
• Integrate the API into the mobile app 
• Test and debug everything so the app is ready to go live 
• Artwork for the iOS store and App Store

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They've provided everything correctly and always within the agreed-upon dates. The necessary feedback and corrections were also quickly adjusted.

What was your primary form of communication with Saurabh Infosys?

Email or Messaging App

What did you find most impressive or unique about this company?

• Quick response
• they think along to make your project succeed
• they make suggestions themselves
• well-written code
• professional people working on your project

Are there any areas for improvement or something Saurabh Infosys could have done differently?

No, they have a lot of experience with building apps and other technologies.