SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I'm the head overlooking the administrative tasks at Indian Public School-Surendranagar. We want to give such an education which really teaches the students to live, to be stable in any situation, blossoms their talent and art and interest, which makes them find goodness of others. As our website is under maintenance, you can find about us at https://www.facebook.com/IPSSNR/ and our Youtube channel https://www.youtube.com/c/IndianPublicSchoolSurendranagar/featured

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to develop a school management software that will ease out the process for the school management and to ensure providing excellent outcomes with the available resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred to us. We reached out, and they made a proposal that was simple but good. We liked it and started working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Student module to manage all the data regarding students at one place and with it include all details about his/her admission, general, demographic, communication, family, health, documents and all images from the period he enrolled in school till he passes out.

In addition, admission is also covered in student module which assigns institute power to handle all admission inquiry whether it is offline or online, institutes can also define their own criteria for admission and software helps to sort out numerous application based on merit with just a single click. Attendance of classes are also managed effectively with quick present entry and auto alert can be sent to parents of absentees. All type of educational certificates like bonafide, leaving, character etc can be generated from software in no time.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with project manager, and two developers. Additionally, their design team assisted us in reviewing our work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire delivered the required functionality in a timely manner, and were diligent in testing and validating the accuracy of the functionality. They were helpful, responsive at all times, and exceeded the expectations. The team is very smart and driven and can deliver stuff on time and of high quality.

Describe their project management style, including communication tools and timeliness.

Having a project manager assigned was a great deal here. The link between our requirements and the developers has made it an easy collaboration and everything works smoothly.

What did you find most impressive or unique about this company?

They’re great at delivering the code very quickly and having concrete deliverables in record time. So, we could move forward with the project at a good pace.

Are there any areas for improvement or something they could have done differently?

I really can't think of anything off the top of my head. Everything was really great.

BACKGROUND

Please describe your company and your position there.

I'm working as a school Administrator at Arpi Science School Baroda, Coordinating all administrative processes, managing budgets, policies and events also handle scheduling, record-keeping and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking to develop a system which allows students and employers to connect through our environment.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a educational domain specialist agency. I had a look at agencies that had good reviews online, and I spoke with a lot of them.I was quite impressed with their proposition and had them undertake some of the work scope. We got them to perform a small work scope for us. They did it to a good standard for that time, so we chose them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the help of the software we have digitized all the administrative tasks like – Admission, Finance, Examination, HR and Payroll, ETC. Also, communication with the parents can be done very easily,the workload of the school is reduced and all the work is done in a smoother way. The software has also turned out to be cost effective for the organization and the school can get all the required reports from the software.

The accountability being reduced, school does not need more resources for the administrative activities. Data managed in software is accurate, secured for long run.Uploading New data in the software and updating the data is done very easily. Management can check the data anytime anywhere of all the employees leading to a more effective management.

How many people from the vendor's team worked with you, and what were their positions?

The main point of contact being the Team lead, developers cordinating with him for the backend and frontend side of the software

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

their price and time estimations are fairly accurate. I’m satisfied with Sapphire's performance so far, and I believe their work has helped our institution move forward and be successful.

Describe their project management style, including communication tools and timeliness.

Very well. Their communications are excellent. They were very responsive. It was easy to get insight into what they were doing and how long things were going to take. We have access to senior resources as needed and are always able to escalate issues to the owner if required.

What did you find most impressive or unique about this company?

They were straightforward, easy to work with, and honest. They have a team of very good and experienced developers. Overall, I found them a reliable agency.

Are there any areas for improvement or something they could have done differently?

At this point, these are my guys but they could have been more flexible in response to our change requests.

BACKGROUND

Please describe your company and your position there.

I am working with the Admin Department at Little Bird English School. Located in Ahmedabad, myself taking care of all the Admin records and management.I Evaluate and standardize curriculum and teaching methodologies we have various cultural fest organised which can be viewed in our Facebook page at https://www.facebook.com/Little-Bird-English-School-626055284192057/vid….

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

The capabilities of the younger generation define the quality of a nation’s social, political and economic future, we hired Sapphire to come up with a solution for introducing smart education

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We found them while searching for IT companies in Gujarat. After I interacted with the manager, I was then introduced to my account manager who maintained constant communication. I was just really impressed with their punctuality and client roster.We chose them due to their expertise and competitive price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In order to bring intelligent education systems aiming to increase the capabilities of next-gen students with the help of visualization, which plays a major role in understanding and learning. The imagined goals were achieved by adopting technology in a very practical, simple and meaningful manner, all of which will surely helped in changing the atmosphere of the classroom from boring to interesting.

The software is easy to manage as well as has made the process automated to maintain school data. With technology making communication easy helped in providing instant notification to parents about students work. With the changing trends all exams are now performed Online, their evaluation and report is also submitted online.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

There were in total 4 people involved a Sales & Marketing Manager, a project manager, and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created the solution and then clearly demonstrated to us, exactly how the platform will improve after their updates. The turnaround time for deliverables and bug fixes was always faster than expected.

They take the time to listen to us and answer our questions in terms we can understand, when they fix something or propose a solution to a problem we're facing, it's always permanent

Describe their project management style, including communication tools and timeliness.

As we expected, Sapphire's team is performing well. The response time is impressive, and they’re quite fast at solving any issues that are encountered. Their CEO is responsive as well. If I ever needed to escalate something, I’d feel comfortable reaching out to him.

I raise tickets,and use it for general communication. In most cases, they solve issues independently, without much communication required.

What did you find most impressive or unique about this company?

I’m impressed with their responsiveness and independence in solving issues. I have nothing to complain about, which is why we’re still working together.

Are there any areas for improvement or something they could have done differently?

Potentially timescales on some work, but I accept some delays because of the level of service and quality I receive.

BACKGROUND

Please describe your company and your position there.

Established in year 2012, Aditi Science School is located in Vadodara. I am currently Associated as accountant over here. Know more about our teaching methodolgies at https://www.youtube.com/channel/UChRmPfbY25mz_SvLc66L59A/videos

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were in need to develop a result simulation tool to analyze performance on the individual level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the company on Google and we were impressed with their portfolio and capabilities to deliver large scale enterprise solutions

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We mentioned out the points that were must have in the tool with relative comparison of overall performance every year, the management software must support result simulation to analyze performance on the individual level. With the help of this modules performance comparison, student management, we can store important data and records such as student name, class, contact information, registration number, in a central databse. It thus turned out very beneficial for the administrative team, after given relevant time and training to operate the software effectively by the Sapphire team.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 5-7 people, but I always communicated directly with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are simply brilliant. Sapphire was responsive to emails and any issues that arose as we went along.

Describe their project management style, including communication tools and timeliness.

They were very good at communicating and even if there was an issue, they communicated well. We communicated through email with the project manager who would then communicate to the rest of the team. The process was made very easy for us as their clients.

What did you find most impressive or unique about this company?

Their professionalism was most impressive. They followed all the processes we gave them.

Are there any areas for improvement or something they could have done differently?

One suggestion would be to they also should focus on outlining the deliverables clearly to avoid change requests.

BACKGROUND

Please describe your company and your position there.

Beetles International School with campus covered in lush green landscape and modern architecture. The school is hosting all needs of students to learn and prosper. The school's main focus is on the traditional, ethical and social values of an Indian society. I'm working as IT admin over here, writing the review on behalf of my organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With kids being back to school and parents are all worked up to ensure their kids have a smooth ride with academics and other curricular activities, we with Sapphire wanted to develop innovative platform, that school and administrators uses to engage students, faculty, parents, and the community

SOLUTION

How did you select this vendor and what were the deciding factors?

We found several options on Google that I reached out to and interviewed, and from there it was clear that Sapphire was by far the best fit. They understood the project and our mission immediately, and they communicated their capacity to assist us very well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The portal has become highly useful for schools by offering innovative ways to engage learners, help them study, and provide them with news and updates. Some of the major functionalities included are School Calendar, Circular daily status of academic details, Exam Time Table, Behavior Update , Result Sheet, Gallery , Staff & Student Birthday Alerts ,Events & Activities and for Assignments student can check assignment given for respective subject from the Class Incharge from student portal and student need to complete an assignment within a limited time.

How many people from the vendor's team worked with you, and what were their positions?

Our primary points of contact throughout the engagement were the Lead Product Manager, Designer and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was really quick to learn and understand what we do. They were really willing and committed to having that understanding. The project manager was very responsive, smart, and quick to understand our needs. He’s very good at incorporating our feedback into the next iterations.

Describe their project management style, including communication tools and timeliness.

They’ve been very patient, have answered various questions for me. We were in constant communication with one another. We had weekly project discussions, too. Anytime we reach out to them, they were extremely quick to respond. Sapphire is excellent with communication and meeting deadlines. it didn’t matter to me how they managed the project, as long as they got the work done.

What did you find most impressive or unique about this company?

The team has done an impressive job at bringing their creativity into the project. They heard us and incorporate our feedback. I’ve been really impressed with how professional they are in terms of following through on deadlines and every email.

Are there any areas for improvement or something they could have done differently?

No, there’s nothing I’d have them improve.

BACKGROUND

Please describe your company and your position there.

I am working as an Administrative clerk at Ankur Vidya Vihar in Varachha Road, Surat was founded in the year 1994.We take pride in the holistic and innovative learning methods which have helped us raise the bar in the field of education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking for a solution to a quick and reliable method of communication, especially in emergency situations.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire was referred to us by a colleague. We liked their proposal, which included a detailed report of cost and timeline projection, so we were happy to hire their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project enables us to give value-added services. On the plus side, School SMS Notification Software facilitates information sharing and updates all data online on a regular basis with the aid of highly connected systems. It turned out to be a cost-effective approach that lowers all departmental expenses, both internally and externally.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We worked with a frontend developer, a backend developer and a project manager. The manager makes sure the tasks are running smoothly and following the best practices while meeting timelines and guidelines.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a stable and working platform. In terms of scalability, and we’ve hit that; our platform can hold tens of thousands of users. Through this developer-side platform, we see all processes and progress we’ve made, which is nice.

Describe their project management style, including communication tools and timeliness.

They did a great job with project management, keeping up to date on deadlines, and proactively letting us know where the project is at without having to always reach out.

What did you find most impressive or unique about this company?

I found their communication skills to be the best.They almost always hit the deadlines they set, so there’s consistency as well.Also, I came to know that the developer there was working with them for almost 10 years, which shows they take of their employees

Are there any areas for improvement or something they could have done differently?

I’m actually quite happy with them. You can always find details that could be improved, but we continue to extend their support services

BACKGROUND

Please describe your company and your position there.

I am working with the administration department at Arpan VidhyaSankul, Ahmedabad.Office located at vastral, Ahmedabad. Know more about us at http://www.arpanvidhyasankul.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In this fast-moving world, where everyone is adopting new technologies, we also need to adopt some innovations with the blend of some technologies to improve the way a student is learning. We wanted Sapphire to help us bridge the gap

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

My friend recommended them, and I reached out. They had good prices and were a young, professional, and ambitious team that stayed up on the newest technology and tools.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With an inititaive to take a small step towards digitalization, the software is fully customizable, with a 360 view can get all the student-related information in one go. A completely manageable and customizable dashboard which reminds you of all your daily tasks and an easy visual summary of your daily requirements.

For example- the daily fee collection for the accounts department, daily attendance and birthday reminders for the class teachers.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

The project manager was our main point of contact. We have a team of 4-5 people, including developers, designers, and engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire did an amazing job. I was really satisfied because they did the work super fast. They’re very skilled. It was a good experience. Their quality of work is great.

The team is very responsive, which has impacted our work here as well, because time is money. I’ve very happy with their work.

Describe their project management style, including communication tools and timeliness.

They communicate well, and they always find a way to make things work. Team members are fair and accurate. They respond quickly and are always available, even on weekends.We walked through the project together by sharing screens.

Their project management is impressive, and it was exactly what I needed from them.

What did you find most impressive or unique about this company?

Their communication and transparency were strengths. They have quality developers, and the pricing is good. They provide an all-in-one package.

Are there any areas for improvement or something they could have done differently?

Not sure if something needs to be improved. They are high level professionals. In terms of price / quality / result - they are the best.

BACKGROUND

Please describe your company and your position there.

K.R.Raval School started off as a seed of thought in the year 2000 with a vision to change from the traditional system of Education to a different and more effective one and to mould the students into corporate citizens of India. Now, in our hands we have the future of 3200 students. Every minute of the day, this huge responsibility of shaping their future spurs us to excel in everything we do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to manage data of our employees to create data to help optimise performance. We wanted the software to digitise this to make the process more streamlined, efficient and consistent and improve both the results and experience. We decided to go the custom development route because the majority of existing solutions were either lacking in ability or intuitive design. The Sapphire team managed to provide design, development, testing, and troubleshooting for our software.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking out for an experienced company that could cover all aspects of the development we needed. We undertook a detailed search for appropriate companies on Google and shortlisted 5 for interview. Since our requirements would develop over time so we wanted to make sure we could find a company who could support us and develop the system over a period of time. The team stood out as a dynamic and flexible one with capability to bring ideas to the table to help improve the ultimate output.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When you have teachers, librarians, non-teaching staff, and all the other individuals who make up our school’s human resource, have payroll and Employee payroll processing is a time-consuming task. With the software has enable automatic updating, decrease paperwork, and make it easier to provide accurate data.Employees may monitor their attendance, request time off, enroll in classes, access documents, and more from any location. It allows employees complete control over their administrative responsibilities, thus helping to boost employee morale and satisfaction.

How many people from the vendor's team worked with you, and what were their positions?

During the initial stages, we worked with a Business Analyst, Designer. After we started the Development Phase we work closely with a Project manager, Front-End and Back-End developers, and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have a very skilled team that has been dedicated to our project. The team is always highly responsive and resolved the bugs reported as soon as possible. The initial part of the software was done successfully , we have added significant new aspects and enhancements to the platform and have a roadmap for ongoing future development with Sapphire.

Describe their project management style, including communication tools and timeliness.

Communication was great. We were in close, daily contact. The development process overall was a slice of heaven. Everybody was transparent with their needs and requirements and gave the reports on time.

What did you find most impressive or unique about this company?

They’re proactive, come up with solutions, and provide feedback. If there’s something they aren't aware of, they do the research to make it happen. They have good business ethics.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind. I’ve been very happy with Sapphire's work throughout the engagement.

BACKGROUND

Please describe your company and your position there.

I'm working as an Accountant in Rawat Public School. I Started my journey in this institution in Nov 2017.At Rawat Public School(RPS) we believe the words of Dr. Kalam that The Mission of Education is the foundation to ensure the creation of enlightened citizens who will make a prosperous happy and strong nation.

You can know more about RPS, academics, blogs, media publications,gallery by having a look at https://www.rawatpublicschool.com/ and Linkedin page https://www.linkedin.com/school/rawat-public-school/ .Also have a look at the glorious moments captured in the 36 pages brochure at https://www.rawatpublicschool.com/brochure/index.html

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions for developing a customized Software development,With the help of software, management is easy and additional modules of SMS and email integrations and introduction to online payment gateway.The goals were achieved and we're satisfied with how the engagement went.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had researched a few agencies, and found Sapphire Software solutions best with the course of action, they had good understanding of our aims and we wanted it to be aligned in developing the software we needed, so we decided to proceed with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the student management software, it has a basic database on information pertaining to the profile of the student. The students’ module enables you to store all personal, academic, professional and history data regarding a student, his/her parents, and his/her siblings., Can prepare merit list of students for admission procedure.

With the additional modules added, we can communicate with the parents very easily, can send scheduled messages and for anytime, anywhere payment integrated multiple payment gateways.

How many people from the vendor's team worked with you, and what were their positions?

We dealt with 4 members of the team, 2 full stack developers, a product manager and a quality analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got the whole project on time and on budget. The team is very flexible, were very efficient with the feedback.

Describe their project management style, including communication tools and timeliness.

The team is simply brilliant with their work,they integrated the modules we wanted, overall the process the project management was very good.

What did you find most impressive or unique about this company?

They were a team of professional developers who understood our education models.

Are there any areas for improvement or something they could have done differently?

Not really, we're satisfied with the work done.

BACKGROUND

Please describe your company and your position there.

I'm part of the finest colleges located in Pratapgarh, Uttar Pradesh, P. G. College Pure Buddhidhar, known for offering excellent education. Services we offer over here are providing higher education to the brightest minds here with a well stocked library that possesses a rich collection of books and journals that cover the B.Ed syllabus.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Looking at the ever growing market needs for a futuristic and accurate attendance system, we wanted Sapphire Software Solutions to develop a cloud based custom software to access the employee data time anywhere.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out several companies, but Sapphire offered us the best prices, and was the most compatible with what we were looking for, i also had a look at their website and reviews , found them to be great at providing efficient solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was easy for them to understand our concept as they were already using a similar software for managing their employee attendance and time sheets. With the software we wanted to have a track and maintain the entry and exit of every employee that facilitates in faultless payroll calculations, can manage the leaves and holidays efficiently, complete record of the employee details. The software was installed around December'17, and we have received constant support since then.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 team members during our course of engagement, a project manager, 2 senior developers,and a tester. constant support since then.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been very satisfied with their expertise and responsiveness. Their support system has always come up with providing solutions. The software has overall helped us with reducing the cost and efforts of the human power.

Describe their project management style, including communication tools and timeliness.

They have been very responsive with the queries, they used to answer it any time of the day, even available during the weekends. They were effective with meeting deadlines. We were in contact with the project manager through calls and SMS

What did you find most impressive or unique about this company?

The team provided cost-efficient and the best solutions. They’re always working to improve and develop themselves further.

Are there any areas for improvement or something they could have done differently?

There isn’t anything they need to improve.