SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

My school is located near banks for river Tapi in surat, the ownership of windows software is under my job responsibility. So I take care usually all the IT regarding or any support that needs to be taken from vendor. Any queiries of staff member regarding new enteiries, mistakes, or updates. You will also find me with wires, mouse or any hardware device on hand with me. My name is Ranjan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Gujarat education and educational board is now upgrading to the digital era. Everything nowadays everyone wants on fingertip or quick entires. Initially we ask Sapphire to help out with some basic social site help and then slowly with increase in strength and more responsibility we decided to have their best services that they are providing in town which is their custom modules.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire Website Contact Form, A member of thier team approached through call and convience us to have their best services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Each modules has their own benefits for our system. For our school, the product assists with overseeing understudies, instructors, workers, courses, library, stock, lesion plan, record and every one of the frameworks and cycles identified with running the organizations proficiently. It is being utilized by instructors, understudies, and school executives for association and joint effort. Being an online programming, has been utilized in an assortment of scholastic and the executives related errands with a few modules incorporated.

How many people from the vendor's team worked with you, and what were their positions?

Mid-level experince expertice, support team is constantly in touch with us and other members visited school for training.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When input is define we always get an output, Their skill team and dedication has brought lot more easy platform that has help us to utilize all the information in a more convenient ways. We have reduce our efforts and now slowly and gradually digitalizing everything. Looking for a long term more benefits of service to be taken from Sapphire.

Describe their project management style, including communication tools and timeliness.

Even during the pandemic they show us patients, quick response, weekly reporting and good interaction and communication skills.

What did you find most impressive or unique about this company?

They understand what we want and make it feasible based on our needs. They know very well what changes are useful for our school.

Are there any areas for improvement or something they could have done differently?

They are having really nice grip in this sector of development. No improvements as of now.

BACKGROUND

Please describe your company and your position there.

Revaba Vidhyamandir in Dehgam, Gandhinagar-gujarat is a top player in the category Gujarati Medium Schools in the Gandhinagar-gujarat, acting as a one-stop destination servicing customers both local and from other parts of Gandhinagar-gujarat. Over the course of our journey, this business has established a firm foothold in it’s industry and I am working as an Administrator over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

I needed to develop mobile application for our institution Revaba Vidhyamandir to reduce school management cost, so I hired Sapphire Software Solutions

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We interviewed a handful of companies that specialized in mobile app development, reviewed their development strategy, costs, portfolio of previous/existing projects, and ultimately decided to go with Sapphire Software Solutions due to their experience and expertise in this space.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With Mobile now being one of the most powerful ways to reach people to reach audience in a personal and relevant way. For such unique requirement and smarter way of communication between teachers, parents and students. It removes the communication gap, saves time and deliver the instant result.

For students they can directly view their Assignment and Homework. They have direct access to their result, exam timetable, event calendar, news and all school latest updates on real time basis. Teachers can directly meet to parent for their child’s result, behavior and academic progress. Teacher can also generate circular, news, event calendar, opinion poll, assign task and can publish news letter. With our discussion forum school staff can discuss and share ideas online for betterment of quality education and student progress.

How many resources from the Sapphire Software Solutions team worked with you, and what were their positions?

There was a project manager, an Java developer (Android), a UI/UX designer, and a couple of QA resources.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire were experts in capturing the spirit of our idea, infusing it across all aspects of the design, and ensuring that the app we created together had a resonance that was pure to the original idea. The wire frames captured a very new and complex idea. The designs are beautiful and capture exactly our ideas in effecient way. I think Sapphire is special because they listen very carefully.

Describe their project management style, including communication tools and timeliness.

I thought the workflow between our teams was tremendous. Meeting 3-4 hours a week.The Sapphire team was always upbeat and ready to solve the questions, queries that would come up. On our side the myself and Head were present in every meeting. An extremely collaborative process was always fostered by the Sapphire team.

What did you find most impressive or unique about this company?

I think Sapphire will continue to do amazing things with whoever they work with for the following reasons, their tremendous attention to detail, their ability to listen carefully to feedback and to respond with appropriate changes quickly and their focus on our application with every email or meeting.

Are there any areas for improvement or something they could have done differently?

I have no negative comments to make here. They demonstrated great dedication to the production process.

BACKGROUND

Please describe your company and your position there.

Myself working as an administrator at Little Flower School Surat, our curriculum, centred on the Syllabus prescribed by the GSEB, focuses on the individual needs of learners. We wish to nurture global citizens of the 21st century, who will be alert and responsive to vital issues in their own time and space. Sharing with you the happy smiles of our students durig cultural fests here https://www.facebook.com/www.lfssurat.in/photos_stream

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop us a software to automate all the administrative tasks saving us a lots of time that could be utilised in other fruitful tasks for the betterment of the institution.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

A Sales professional had contacted us about how can they help us with the administration and academic managmenet software and solutions. had heard of Sapphire of actually delivering what they claim with consistency thus saving a lots of time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software developed by team Sapphire has been really a time saver for all of us here,monthly pay slip update,Click & Upload Photos Instantly,Assign Task with Easy Status Updates,Send Real Time Notification to the parents, helping in the branding process of the school using SMS and emails sent on a regular basis.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Sapphire provided us a team of 4 people, 2 software developers, 1 QA and 1 account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All our students are very happy with this software, has enhanced the communication between them and easy management for the administration staff.

Describe their project management style, including communication tools and timeliness.

We were in contact with the Sales Manager with whom we had our initial conversation, throught the project. They took care of everything through the process and delivered what we expected as the end product.

What did you find most impressive or unique about this company?

We were very much impressed with the documentation process followed , that almost covered all the technical aspects

Are there any areas for improvement or something they could have done differently?

None .We are pleased with the features

BACKGROUND

Please describe your company and your position there.

I'm the head overlooking the administrative tasks at Indian Public School-Surendranagar. We want to give such an education which really teaches the students to live, to be stable in any situation, blossoms their talent and art and interest, which makes them find goodness of others. As our website is under maintenance, you can find about us at https://www.facebook.com/IPSSNR/ and our Youtube channel https://www.youtube.com/c/IndianPublicSchoolSurendranagar/featured

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to develop a school management software that will ease out the process for the school management and to ensure providing excellent outcomes with the available resources.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred to us. We reached out, and they made a proposal that was simple but good. We liked it and started working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Student module to manage all the data regarding students at one place and with it include all details about his/her admission, general, demographic, communication, family, health, documents and all images from the period he enrolled in school till he passes out.

In addition, admission is also covered in student module which assigns institute power to handle all admission inquiry whether it is offline or online, institutes can also define their own criteria for admission and software helps to sort out numerous application based on merit with just a single click. Attendance of classes are also managed effectively with quick present entry and auto alert can be sent to parents of absentees. All type of educational certificates like bonafide, leaving, character etc can be generated from software in no time.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with project manager, and two developers. Additionally, their design team assisted us in reviewing our work.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire delivered the required functionality in a timely manner, and were diligent in testing and validating the accuracy of the functionality. They were helpful, responsive at all times, and exceeded the expectations. The team is very smart and driven and can deliver stuff on time and of high quality.

Describe their project management style, including communication tools and timeliness.

Having a project manager assigned was a great deal here. The link between our requirements and the developers has made it an easy collaboration and everything works smoothly.

What did you find most impressive or unique about this company?

They’re great at delivering the code very quickly and having concrete deliverables in record time. So, we could move forward with the project at a good pace.

Are there any areas for improvement or something they could have done differently?

I really can't think of anything off the top of my head. Everything was really great.

BACKGROUND

Please describe your company and your position there.

I'm working as a school Administrator at Arpi Science School Baroda, Coordinating all administrative processes, managing budgets, policies and events also handle scheduling, record-keeping and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking to develop a system which allows students and employers to connect through our environment.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a educational domain specialist agency. I had a look at agencies that had good reviews online, and I spoke with a lot of them.I was quite impressed with their proposition and had them undertake some of the work scope. We got them to perform a small work scope for us. They did it to a good standard for that time, so we chose them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the help of the software we have digitized all the administrative tasks like – Admission, Finance, Examination, HR and Payroll, ETC. Also, communication with the parents can be done very easily,the workload of the school is reduced and all the work is done in a smoother way. The software has also turned out to be cost effective for the organization and the school can get all the required reports from the software.

The accountability being reduced, school does not need more resources for the administrative activities. Data managed in software is accurate, secured for long run.Uploading New data in the software and updating the data is done very easily. Management can check the data anytime anywhere of all the employees leading to a more effective management.

How many people from the vendor's team worked with you, and what were their positions?

The main point of contact being the Team lead, developers cordinating with him for the backend and frontend side of the software

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

their price and time estimations are fairly accurate. I’m satisfied with Sapphire's performance so far, and I believe their work has helped our institution move forward and be successful.

Describe their project management style, including communication tools and timeliness.

Very well. Their communications are excellent. They were very responsive. It was easy to get insight into what they were doing and how long things were going to take. We have access to senior resources as needed and are always able to escalate issues to the owner if required.

What did you find most impressive or unique about this company?

They were straightforward, easy to work with, and honest. They have a team of very good and experienced developers. Overall, I found them a reliable agency.

Are there any areas for improvement or something they could have done differently?

At this point, these are my guys but they could have been more flexible in response to our change requests.

BACKGROUND

Please describe your company and your position there.

I am working with the Admin Department at Little Bird English School. Located in Ahmedabad, myself taking care of all the Admin records and management.I Evaluate and standardize curriculum and teaching methodologies we have various cultural fest organised which can be viewed in our Facebook page at https://www.facebook.com/Little-Bird-English-School-626055284192057/vid….

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

The capabilities of the younger generation define the quality of a nation’s social, political and economic future, we hired Sapphire to come up with a solution for introducing smart education

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We found them while searching for IT companies in Gujarat. After I interacted with the manager, I was then introduced to my account manager who maintained constant communication. I was just really impressed with their punctuality and client roster.We chose them due to their expertise and competitive price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In order to bring intelligent education systems aiming to increase the capabilities of next-gen students with the help of visualization, which plays a major role in understanding and learning. The imagined goals were achieved by adopting technology in a very practical, simple and meaningful manner, all of which will surely helped in changing the atmosphere of the classroom from boring to interesting.

The software is easy to manage as well as has made the process automated to maintain school data. With technology making communication easy helped in providing instant notification to parents about students work. With the changing trends all exams are now performed Online, their evaluation and report is also submitted online.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

There were in total 4 people involved a Sales & Marketing Manager, a project manager, and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created the solution and then clearly demonstrated to us, exactly how the platform will improve after their updates. The turnaround time for deliverables and bug fixes was always faster than expected.

They take the time to listen to us and answer our questions in terms we can understand, when they fix something or propose a solution to a problem we're facing, it's always permanent

Describe their project management style, including communication tools and timeliness.

As we expected, Sapphire's team is performing well. The response time is impressive, and they’re quite fast at solving any issues that are encountered. Their CEO is responsive as well. If I ever needed to escalate something, I’d feel comfortable reaching out to him.

I raise tickets,and use it for general communication. In most cases, they solve issues independently, without much communication required.

What did you find most impressive or unique about this company?

I’m impressed with their responsiveness and independence in solving issues. I have nothing to complain about, which is why we’re still working together.

Are there any areas for improvement or something they could have done differently?

Potentially timescales on some work, but I accept some delays because of the level of service and quality I receive.

BACKGROUND

Please describe your company and your position there.

Established in year 2012, Aditi Science School is located in Vadodara. I am currently Associated as accountant over here. Know more about our teaching methodolgies at https://www.youtube.com/channel/UChRmPfbY25mz_SvLc66L59A/videos

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were in need to develop a result simulation tool to analyze performance on the individual level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the company on Google and we were impressed with their portfolio and capabilities to deliver large scale enterprise solutions

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We mentioned out the points that were must have in the tool with relative comparison of overall performance every year, the management software must support result simulation to analyze performance on the individual level. With the help of this modules performance comparison, student management, we can store important data and records such as student name, class, contact information, registration number, in a central databse. It thus turned out very beneficial for the administrative team, after given relevant time and training to operate the software effectively by the Sapphire team.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 5-7 people, but I always communicated directly with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are simply brilliant. Sapphire was responsive to emails and any issues that arose as we went along.

Describe their project management style, including communication tools and timeliness.

They were very good at communicating and even if there was an issue, they communicated well. We communicated through email with the project manager who would then communicate to the rest of the team. The process was made very easy for us as their clients.

What did you find most impressive or unique about this company?

Their professionalism was most impressive. They followed all the processes we gave them.

Are there any areas for improvement or something they could have done differently?

One suggestion would be to they also should focus on outlining the deliverables clearly to avoid change requests.

BACKGROUND

Please describe your company and your position there.

Beetles International School with campus covered in lush green landscape and modern architecture. The school is hosting all needs of students to learn and prosper. The school's main focus is on the traditional, ethical and social values of an Indian society. I'm working as IT admin over here, writing the review on behalf of my organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With kids being back to school and parents are all worked up to ensure their kids have a smooth ride with academics and other curricular activities, we with Sapphire wanted to develop innovative platform, that school and administrators uses to engage students, faculty, parents, and the community

SOLUTION

How did you select this vendor and what were the deciding factors?

We found several options on Google that I reached out to and interviewed, and from there it was clear that Sapphire was by far the best fit. They understood the project and our mission immediately, and they communicated their capacity to assist us very well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The portal has become highly useful for schools by offering innovative ways to engage learners, help them study, and provide them with news and updates. Some of the major functionalities included are School Calendar, Circular daily status of academic details, Exam Time Table, Behavior Update , Result Sheet, Gallery , Staff & Student Birthday Alerts ,Events & Activities and for Assignments student can check assignment given for respective subject from the Class Incharge from student portal and student need to complete an assignment within a limited time.

How many people from the vendor's team worked with you, and what were their positions?

Our primary points of contact throughout the engagement were the Lead Product Manager, Designer and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was really quick to learn and understand what we do. They were really willing and committed to having that understanding. The project manager was very responsive, smart, and quick to understand our needs. He’s very good at incorporating our feedback into the next iterations.

Describe their project management style, including communication tools and timeliness.

They’ve been very patient, have answered various questions for me. We were in constant communication with one another. We had weekly project discussions, too. Anytime we reach out to them, they were extremely quick to respond. Sapphire is excellent with communication and meeting deadlines. it didn’t matter to me how they managed the project, as long as they got the work done.

What did you find most impressive or unique about this company?

The team has done an impressive job at bringing their creativity into the project. They heard us and incorporate our feedback. I’ve been really impressed with how professional they are in terms of following through on deadlines and every email.

Are there any areas for improvement or something they could have done differently?

No, there’s nothing I’d have them improve.

BACKGROUND

Please describe your company and your position there.

I am working as an Administrative clerk at Ankur Vidya Vihar in Varachha Road, Surat was founded in the year 1994.We take pride in the holistic and innovative learning methods which have helped us raise the bar in the field of education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking for a solution to a quick and reliable method of communication, especially in emergency situations.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire was referred to us by a colleague. We liked their proposal, which included a detailed report of cost and timeline projection, so we were happy to hire their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project enables us to give value-added services. On the plus side, School SMS Notification Software facilitates information sharing and updates all data online on a regular basis with the aid of highly connected systems. It turned out to be a cost-effective approach that lowers all departmental expenses, both internally and externally.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We worked with a frontend developer, a backend developer and a project manager. The manager makes sure the tasks are running smoothly and following the best practices while meeting timelines and guidelines.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a stable and working platform. In terms of scalability, and we’ve hit that; our platform can hold tens of thousands of users. Through this developer-side platform, we see all processes and progress we’ve made, which is nice.

Describe their project management style, including communication tools and timeliness.

They did a great job with project management, keeping up to date on deadlines, and proactively letting us know where the project is at without having to always reach out.

What did you find most impressive or unique about this company?

I found their communication skills to be the best.They almost always hit the deadlines they set, so there’s consistency as well.Also, I came to know that the developer there was working with them for almost 10 years, which shows they take of their employees

Are there any areas for improvement or something they could have done differently?

I’m actually quite happy with them. You can always find details that could be improved, but we continue to extend their support services

BACKGROUND

Please describe your company and your position there.

I am working with the administration department at Arpan VidhyaSankul, Ahmedabad.Office located at vastral, Ahmedabad. Know more about us at http://www.arpanvidhyasankul.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In this fast-moving world, where everyone is adopting new technologies, we also need to adopt some innovations with the blend of some technologies to improve the way a student is learning. We wanted Sapphire to help us bridge the gap

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

My friend recommended them, and I reached out. They had good prices and were a young, professional, and ambitious team that stayed up on the newest technology and tools.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With an inititaive to take a small step towards digitalization, the software is fully customizable, with a 360 view can get all the student-related information in one go. A completely manageable and customizable dashboard which reminds you of all your daily tasks and an easy visual summary of your daily requirements.

For example- the daily fee collection for the accounts department, daily attendance and birthday reminders for the class teachers.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

The project manager was our main point of contact. We have a team of 4-5 people, including developers, designers, and engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire did an amazing job. I was really satisfied because they did the work super fast. They’re very skilled. It was a good experience. Their quality of work is great.

The team is very responsive, which has impacted our work here as well, because time is money. I’ve very happy with their work.

Describe their project management style, including communication tools and timeliness.

They communicate well, and they always find a way to make things work. Team members are fair and accurate. They respond quickly and are always available, even on weekends.We walked through the project together by sharing screens.

Their project management is impressive, and it was exactly what I needed from them.

What did you find most impressive or unique about this company?

Their communication and transparency were strengths. They have quality developers, and the pricing is good. They provide an all-in-one package.

Are there any areas for improvement or something they could have done differently?

Not sure if something needs to be improved. They are high level professionals. In terms of price / quality / result - they are the best.