SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

K.R.Raval School started off as a seed of thought in the year 2000 with a vision to change from the traditional system of Education to a different and more effective one and to mould the students into corporate citizens of India. Now, in our hands we have the future of 3200 students. Every minute of the day, this huge responsibility of shaping their future spurs us to excel in everything we do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to manage data of our employees to create data to help optimise performance. We wanted the software to digitise this to make the process more streamlined, efficient and consistent and improve both the results and experience. We decided to go the custom development route because the majority of existing solutions were either lacking in ability or intuitive design. The Sapphire team managed to provide design, development, testing, and troubleshooting for our software.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking out for an experienced company that could cover all aspects of the development we needed. We undertook a detailed search for appropriate companies on Google and shortlisted 5 for interview. Since our requirements would develop over time so we wanted to make sure we could find a company who could support us and develop the system over a period of time. The team stood out as a dynamic and flexible one with capability to bring ideas to the table to help improve the ultimate output.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When you have teachers, librarians, non-teaching staff, and all the other individuals who make up our school’s human resource, have payroll and Employee payroll processing is a time-consuming task. With the software has enable automatic updating, decrease paperwork, and make it easier to provide accurate data.Employees may monitor their attendance, request time off, enroll in classes, access documents, and more from any location. It allows employees complete control over their administrative responsibilities, thus helping to boost employee morale and satisfaction.

How many people from the vendor's team worked with you, and what were their positions?

During the initial stages, we worked with a Business Analyst, Designer. After we started the Development Phase we work closely with a Project manager, Front-End and Back-End developers, and QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have a very skilled team that has been dedicated to our project. The team is always highly responsive and resolved the bugs reported as soon as possible. The initial part of the software was done successfully , we have added significant new aspects and enhancements to the platform and have a roadmap for ongoing future development with Sapphire.

Describe their project management style, including communication tools and timeliness.

Communication was great. We were in close, daily contact. The development process overall was a slice of heaven. Everybody was transparent with their needs and requirements and gave the reports on time.

What did you find most impressive or unique about this company?

They’re proactive, come up with solutions, and provide feedback. If there’s something they aren't aware of, they do the research to make it happen. They have good business ethics.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind. I’ve been very happy with Sapphire's work throughout the engagement.

BACKGROUND

Please describe your company and your position there.

I'm working as an Accountant in Rawat Public School. I Started my journey in this institution in Nov 2017.At Rawat Public School(RPS) we believe the words of Dr. Kalam that The Mission of Education is the foundation to ensure the creation of enlightened citizens who will make a prosperous happy and strong nation.

You can know more about RPS, academics, blogs, media publications,gallery by having a look at https://www.rawatpublicschool.com/ and Linkedin page https://www.linkedin.com/school/rawat-public-school/ .Also have a look at the glorious moments captured in the 36 pages brochure at https://www.rawatpublicschool.com/brochure/index.html

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions for developing a customized Software development,With the help of software, management is easy and additional modules of SMS and email integrations and introduction to online payment gateway.The goals were achieved and we're satisfied with how the engagement went.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had researched a few agencies, and found Sapphire Software solutions best with the course of action, they had good understanding of our aims and we wanted it to be aligned in developing the software we needed, so we decided to proceed with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the student management software, it has a basic database on information pertaining to the profile of the student. The students’ module enables you to store all personal, academic, professional and history data regarding a student, his/her parents, and his/her siblings., Can prepare merit list of students for admission procedure.

With the additional modules added, we can communicate with the parents very easily, can send scheduled messages and for anytime, anywhere payment integrated multiple payment gateways.

How many people from the vendor's team worked with you, and what were their positions?

We dealt with 4 members of the team, 2 full stack developers, a product manager and a quality analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got the whole project on time and on budget. The team is very flexible, were very efficient with the feedback.

Describe their project management style, including communication tools and timeliness.

The team is simply brilliant with their work,they integrated the modules we wanted, overall the process the project management was very good.

What did you find most impressive or unique about this company?

They were a team of professional developers who understood our education models.

Are there any areas for improvement or something they could have done differently?

Not really, we're satisfied with the work done.

BACKGROUND

Please describe your company and your position there.

I'm part of the finest colleges located in Pratapgarh, Uttar Pradesh, P. G. College Pure Buddhidhar, known for offering excellent education. Services we offer over here are providing higher education to the brightest minds here with a well stocked library that possesses a rich collection of books and journals that cover the B.Ed syllabus.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Looking at the ever growing market needs for a futuristic and accurate attendance system, we wanted Sapphire Software Solutions to develop a cloud based custom software to access the employee data time anywhere.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reached out several companies, but Sapphire offered us the best prices, and was the most compatible with what we were looking for, i also had a look at their website and reviews , found them to be great at providing efficient solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was easy for them to understand our concept as they were already using a similar software for managing their employee attendance and time sheets. With the software we wanted to have a track and maintain the entry and exit of every employee that facilitates in faultless payroll calculations, can manage the leaves and holidays efficiently, complete record of the employee details. The software was installed around December'17, and we have received constant support since then.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 team members during our course of engagement, a project manager, 2 senior developers,and a tester. constant support since then.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been very satisfied with their expertise and responsiveness. Their support system has always come up with providing solutions. The software has overall helped us with reducing the cost and efforts of the human power.

Describe their project management style, including communication tools and timeliness.

They have been very responsive with the queries, they used to answer it any time of the day, even available during the weekends. They were effective with meeting deadlines. We were in contact with the project manager through calls and SMS

What did you find most impressive or unique about this company?

The team provided cost-efficient and the best solutions. They’re always working to improve and develop themselves further.

Are there any areas for improvement or something they could have done differently?

There isn’t anything they need to improve.

BACKGROUND

Please describe your company and your position there.

Myself working as IT Head at The Radiant International School, a leading educational setup driven by a passion for excellence in education and quality in life, where Globalization and Internationalization are the buzzwords with 5000+ students enrolled managed by an actively working team of 400+ staff members. Introduction-https://www.youtube.com/watch?v=6pnwCLUlJgY&t=3s

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to develop an Android application and backend infrastructure. We contacted Sapphire to do all of the development and designing as well.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire had really great experience and past performance. This experience was combined with a sound planning and execution methodology, a culture of delivery, and reasonable prices.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was divided into three phases, the first phase included the designing and layout of the screens of the application alongside admin panel development, after approval of which they started with the actual development of the app, and the third phase was the final testing and some bug fixing. The tool and technologies used were Adobe Illustrator for design, Java for app frontend and backend using Laravel (PHP)

How many resources from the Sapphire Software Solutions team worked with you, and what were their positions?

Throughout the project, seven individuals contributed to the effort. We had a full complement of resources applied to the team. This included a program manager, designers, front-end developers, back-end developers, and testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have got the app successfully launched to the app stores https://play.google.com/store/apps/details?id=com.vidyalaya.tris&hl=en_… and has reached a milestone of 5k+ downloads.

The deliverables were of high quality and met the intended purpose/expectation. We were very concerned about intuitive design and the deliverables have received significant positive feedback for simple, clear, and intuitive operations.

Describe their project management style, including communication tools and timeliness.

Sapphire's project management was incredibly collaborative and open. They were very clear at the beginning that our constant engagement would be a key factor in success and made sure that everything was transparent and timely. We finished on time and on budget

What did you find most impressive or unique about this company?

They’re very strong in terms of mobile app development. As they’ve grown their company, they’ve expanded their capabilities. They're a team of positive and hard-working people who have communicated well with us.

Are there any areas for improvement or something they could have done differently?

They did everything we asked them to within deadlines. A final project could be more polished. I cant say they could do something better.

BACKGROUND

Please describe your company and your position there.

I'm taking care of the IT tasks of Vidhyakunj school. We're focused on elevating student's performance. I worked with developers every day in technical management and roadmap development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire to help us with development to build custom software that is compatible with our ideas and motive.

SOLUTION

How did you select this vendor and what were the deciding factors?

We talked with many different vendors and discovered that Sapphire had a perfect combination of quality people, processes, and prices which were appropriate for our company to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire helped us in the best way to stepping the first step in the digital journey, helping the school's stakeholders in managing the day-to-day activities like administrative, clerical, student management, classroom management, event management, and other core and supportive activities.

The processes are now carried out seamlessly and effectively that not only concentrate on functional things but also focus on non-functional aspects of the school processes like the security of data, storage of information, and optimum usage of resources.

How many people from the vendor's team worked with you, and what were their positions?

There’s a backend person who writes most of the code, a frontend person who makes the data accessible and the interface user-friendly, and a project manager who oversees the development and conducts testing of the software. I communicated primarily with the project manager who used to clarify issues and jump in when tasks become urgent.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was excellent from start to finish. The entire engagement was good specifically in terms of software development. The technical team was very responsive.

Describe their project management style, including communication tools and timeliness.

Their project management is very good. We communicate by telephone, email. For the most part, they met their deadlines.

What did you find most impressive or unique about this company?

We were very impressed by how receptive and communicative they are. Their ability to understand complex requirements and apply it to a software system was impressive.

Are there any areas for improvement or something they could have done differently?

None. We will likely contact them again and will recommend them to others too.

BACKGROUND

Please describe your company and your position there.

Founded in 2010,Noble Public School is fast growing Co-educational, English Medium & Gujarati Medium School in Surat with 1600 Students. The campus of NPS is spread across an area of 1000 Sq Mtrs.

Located in one of the fastest growing cities of India. As an Administrative, I am responsible for remarkable difference in the lives of our students and bring about positive change in the society by providing well-balanced education &comprehensive learning experience

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions to develop powerful tools to manage the examination process.

SOLUTION

How did you select this vendor and what were the deciding factors?

We’ve found them to be very technically advanced and highly skilled. They were the most competent consulting organization that we interviewed. In the process of working with them, we still think that’s the case.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted an automatic software that would manage student progress and no need of excel files anymore, thus managing complete examination process easily and efficiently with automatic calculations, powerful reports and comprehensive report cards.

Stages

1 -Setting up the examination structure with customization Stage

2 -Automatic calculation and grading Stage

3- Generating Marks reports and Report cards Stage

4 - Performance Analysis

How many people from the vendor's team worked with you, and what were their positions?

My main point of contact there was Team Leader, but whenever we had our meetings it was always the two of us plus a Software Engineer. They had a team of developers operating in the background, but I didn’t interact directly with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been very pleased with the work delivered to date. Their work was on time, on budget, and on brief. They have the right blend of agility and knowledge to handle large projects quickly and without the heavy overhead.

Describe their project management style, including communication tools and timeliness.

We worked with the team lead who assigned tasks, led calls, and provided us with weekly updates. We had daily phone calls to track the development’s progress. There was almost constant communication.

What did you find most impressive or unique about this company?

They found a good balance between giving advice and steering us in the right direction without overpowering our ideas.

Are there any areas for improvement or something they could have done differently?

None to date.

BACKGROUND

Please describe your company and your position there.

New Ideal School Vashind is English Medium School , Established in 1998 Year, and I'm working as a Computer Professional over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking for a solution to the problem of how admins communicate with users, how the management is able to communicate to the faculties, how the institute is able to communicate with parents and students.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was recommended to me by a friend. I found them to be very timely, professional, and attentive. They listened to us and were able to tailor the solution to fit our goals. They provided a timeline and detailed budget, which made us feel that we could trust them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Instant communication with the users, with which delivery reports have been enabled with scheduling later functionality, thus bulk messages can be sent. With a single click a group of users will be notified. Now the parents will stay connected and informed all the time.

We met once every week to discuss the features of the software being coded in the following week to make sure my vision for the software matches the efforts they are putting into its development.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a project manager to support and is the main point of contact. We are able to meet with the entire development team when necessary. We were assigned a front end developer and a back end developer. The manager continued to provide us an update every week with the status, hours spent

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’re happy with the quality of their work. The feedback from our users is great. Overall, their service is a five-star rating.

Describe their project management style, including communication tools and timeliness.

We received an update every week from the project manager that provides details around the tasks. They asked to us directly if there are open items that they need a response from us. They stay on top of things and we know exactly what the status of each task is every week. If any issues were addressed, they were ready to jump to a call as and when needed.

What did you find most impressive or unique about this company?

We were really impressed by the knowledge of the technical team and their focus on the quality of delivery.

Are there any areas for improvement or something they could have done differently?

I do not see one right now.

BACKGROUND

Please describe your company and your position there.

I'm part of educational institution named Nirma Vidyavihar as an Administrator, with a mission all-round development of its students. It aims at producing not only good professionals, but also good and worthy citizens of a great country, aiding in its overall progress and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With an aim to shaping a better future for mankind by developing effective and socially responsible individuals, adapting modern technologies and to keep up with it we hired Sapphire Software solutions to design and develop a personalized application for our institution for the benefits of students, teachers and parents with added integrations for SMS, Payment Gateway, Biometric, Online Exam, Tally, Barcode App made by them https://play.google.com/store/apps/details?id=com.vidyalaya.nvidyaapp

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for someone expertise with building educational technically, and we found Sapphire to have made several apps for other educational institutions, so after having meeting and general discussion, understanding of the thought process, we found them to be the best fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The application for our institution, is a user-friendly application to be used by students, teachers as well as the management, to manage online classes (Zoom integrations) with just a click, hence while starting the classes teacher doesn't need to share the code every time, and just need to click start lecture for teacher and record the student’s attendance accordingly and join lecture for the students, one to one chat in case of doubts that a student can clear with the respective teacher.

How many resources from the vendor's team worked with you, and what were their positions?

There were 2 developer who worked on the integration modules needed by us for the school management software, mobile developers who worked efficiently on our application, and QC to ensure the quality requirements that we were expecting to be delivered.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Using the product and services we all are happy with the work done by Sapphire. It is very useful and has made our workload easy, students including parents and all our staff members are happy and giving appreciation to us for bring this in.

Describe their project management style, including communication tools and timeliness.

The senior developer assigned task to junior developers, coordinated the team accordingly, and we received weekly updates by the team. We got the project completed by a month

What did you find most impressive or unique about this company?

Their expertise reflected the quality of work. They had a quick turnaround time, what more could one ask for.

Are there any areas for improvement or something they could have done differently?

We had proceeded with them, without having a second thought about discussing with it other vendors, but have no regrets and a great decision of choosing them.

BACKGROUND

Please describe your company and your position there.

Shivprakash Memorial School was formed with an objective to establish a world-class institution with modern facilities and amenities for educating and grooming children with smart classrooms. Bus facilities, indoor outdoor sport facilities. You can know more of why choosing us over here http://shivprakashschool.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted a software for e Learning solution that lets the huge flexibility of carrying out classes without the constraints of the classrooms can really help students and educational fraternities.

SOLUTION

How did you select this vendor and what were the deciding factors?

I decided to work with them based on their industry reputation. As soon as I talked with one of their team members, their zest and passion became evident. I saw the excellence that their team brought to the table.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software had the following functionalities that were very crucial for a virtual classroom solution that comprised of registration module with email confirmation, planning and scheduling of learning activities, assigning and attaching homeworks with a grading system, integrated payment solution and the teacher can upload the teaching tools and materials and can prepare for the upcoming class in advance, All this with a secure and very comfortable way for teaching and learning

How many people from the vendor's team worked with you, and what were their positions?

We mostly collaborated with one person. However, during the design phase, we spoke with another person as well. They were extremely good at communicating back and forth with us; we were able to email or text them, and they’d answer at almost all hours of the day.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team is impressed with the work they’ve completed so far. Their efficiency and enthusiasm are commendable. They brought that enthusiasm and passion that was essential to the project.

Describe their project management style, including communication tools and timeliness.

One of the things they have been great about is getting back to me so quickly. The project manager has been very understanding, always had everything under control and I never had to remind him twice about anything. I haven’t had to track them down. It was good having a dedicated point of contact the entire time who I was able to get a hold of.

What did you find most impressive or unique about this company?

Overall, the communication is what really impressed us. We were able to work with them whenever we needed, and they answered all of our calls, emails, and texts pretty much right away. That was extremely helpful to us.

Are there any areas for improvement or something they could have done differently?

It’s an ongoing process to keep on top of something while doing an excellent job. Everyone can do a little better, that also goes for myself.

BACKGROUND

Please describe your company and your position there.

I'm an incharge of Marothia English Medium School located in Vapi(Valsad), to the South of Gujarat. School is having best education quality and infrastructure is getting improved day by day with affordable fee structure providing great education environment. We make every initiative possible for students receiving quality education with good facilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed help with custom software for our educational institution

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Sapphire after a competitive tender process with around 6 companies. They have also won awards for providing digital solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Organizing of administration and management tasks had become a tedious and complicated task, with Sapphire we were seeking help of information technology to improvise the facilities. Sapphire developed us a highly efficient and a systematic managment software. With the software developed the management would be able to monitor the whole school system namely Student admissions, Presence, Exam, Fee collections, Certificate, Time table, Income Tax, Library, Employee and Payroll

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with Project Manager and a team of software developers and testers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got feedback from our management using the software. We were very happy with their work throughout the project. The platform they built for us is well-designed, well-architected, and secure. It has everything we asked for.

Describe their project management style, including communication tools and timeliness.

We’ve used calls for communication with the manager. If there have been any challenges or issues, he’s always been available to address them.

What did you find most impressive or unique about this company?

The team showcased all of their expertise as part of their service, which has been absolutely impressive for us.

Are there any areas for improvement or something they could have done differently?

No, not that I can think of. They have just been wonderful.