SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

Using WhatsApp messages for your business opens the door for better communication with your customers. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.

I serve as Managing Director for this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions created a unique software system for our business to assist and manage WhatsApp with other programs to share messages in bulk with one click.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

The Sapphire software solutions company has excellent client ratings and overwhelmingly positive comments on Google, so we chose Sapphire for our software development project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed a unique technology for us that enabled us to easily and efficiently compose and deliver mass WhatsApp messages, and we are quite pleased with the results.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We first harmonized our expectations with Sapphire's business team, and then, with the help of programmers and the team leader, we were able to obtain the final result.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire performed an excellent job of demonstrating all of our needs and merging them into one wonderful software solution with which we are quite pleased.

Describe their project management style, including communication tools and timeliness.

We mostly exchanged phone conversations and communicated via email, but we also had a few meetings per month to make sure everything was running smoothly.

What did you find most impressive or unique about this company?

Sapphire has provided valuable insights and contributed to the creation of software that has transformed data interchange and management.

Are there any areas for improvement or something they could have done differently?

I have no difficulties, The team is adaptable and responsive to my needs.

BACKGROUND

Please describe your company and your position there.

I am the CEO and managing director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to develop a mobile advertising solution for our clients, we were searching for a service provider that can help us with producing a mobile app for video streaming ads.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We search for mobile app development companies over the internet, and Sapphire Software Solutions had a very good profile over rating platforms so we decided to call them for a proposal for our scope, and they provided the best fitting proposal with the business requirements and price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were provided a milestone scope for our project, where the data gathering phase then design for the product, then we went into development phase, each phase we had team meetings to discuss the deliverables and on agreeing on each phase we give them our acceptance to move to the next phase.

Sapphire Software Solutions provided in-time deliverables. The app was developed with flatter and PHP for the back-end.

How many resources from the Sapphire Software Solutions team worked with you, and what were their positions?

The vendor's team were 3 developers, a tester, a project manager, and a sales for communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still on going,but the results so far are excellent, Sapphire Software Solutions deliver the expected deliverables in the given time, and they are ready for any change request.

Their response time is prompt, so I do not find any trouble reaching for the development team for any business requirement and they understand my request and turn it into output.

Describe their project management style, including communication tools and timeliness.

On agreeing on having business we had a kick-off meeting where I met the whole team with sales account manager introducing each member of the team and his/her role on the project, with an escalation order,( I did not need it) then I was introduced to two groups where the technical group and the financial group to get a better scope for each part.

The meetings were professional through Google meets and Skype where meetings were scheduled or on call, whenever a meetings needed to be recorded I was asked and I was sent a copy so everything is documented and justifiable for a better communication.

The timeline was understood since accepting the project and Sapphire Software Solutions did not need to use additional time for delivering.

What did you find most impressive or unique about this company?

The most impressive part is the understanding for the business requirements and delivering on time without any excuses as I used to suffer previously with other suppliers. The team's spirit is nice, and I've found the team cooperative at each step of the project.

Are there any areas for improvement or something they could have done differently?

So far, nothing needs to be changed, and hopefully it will always stay that way.

BACKGROUND

Please describe your company and your position there.

A well-known educational institution, Shree Bhushan High School & Higher Secondary School in Ranchhodnagar, Rajkot was founded in the year 2001. This Schools takes pride in the holistic and innovative learning methods which have helped them raise the bar in the field of education. The centre follows a well-researched curriculum that is based on the play way method of learning.

This school offers education for children in different age groups. There are a host of other supplementary activities that children can enroll in to enhance their skill set. In a populous suburb of rajkot, this centre is situated near Opposite Ranchhodwadi of Ranchhodnagar. Undoubtedly it is one of the best Schools in Ranchhodnagar, Rajkot. I serve here as Administrator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed to build a school management software with unique functionalities and managable dashboard and that could be integrated with online payment gateway.

SOLUTION

How did you select this vendor and what were the deciding factors?

A recommendation was made to consider Sapphire if you are looking for experience in Education Management Software. In the end, we decided to hire them and utilize their services since they had a very good company culture, which matched ours well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

By utilizing this software, a cost-saving paperless solution will be provided, as well as an efficient leave management system that will allow parents and teachers to communicate daily and have no communication gaps.

How many people from the vendor's team worked with you, and what were their positions?

We interacted primarily with the project manager, but we also interacted with their lead developer and his team of roughly three others.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Despite our requests for functionality, they were able to implement them all. We are very satisfied with the way the design and development process has gone. I am very happy with the work done by Sapphire's team from my perspective.

Describe their project management style, including communication tools and timeliness.

The weekly communication regarding what they are doing with their time has been pretty good. Every day, we hold status calls. A big asset of theirs is their ability to deliver on time, as well as their project management style. In addition, they always keep track of what they have accomplished and what needs to be done.

What did you find most impressive or unique about this company?

They are the ones with technical expertise to fulfill our requirements, and they work together as a team to do so. Software development experts with a wide range of experience across various technologies work for them.

Are there any areas for improvement or something they could have done differently?

As far as I can recall, there are none

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO. We provide software solutions for the automotive industry world wide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed front-end design and development of our website and we were not in a mindset where we wanted to hire a full-time developer and designer, we hired this team to design and develop the site for us, and help us advertising our business to our target audience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated the Website development firms that were listed on the Google as top firms and evaluated each of them based on perceived quality of the implementation and willingness to work with our project and our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting with our project manager. Once our timelines and deliverables were clear, we worked with their senior development lead to scope the project and were assigned developers who would work on the project. The team uses mostly HTML and PHP for their web development.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager, a designer, a developer, and a tester primarily. Additionally, added an Account Manager. Finally, one would act as a reviewer on the code developed by the front-end developer we worked directly with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed with the quality of the deliverables. The designs were excellent, captured our goals in unique ways, and kept accessibility at their forefront, including for mobile devices. The code quality is high, well-organized, and was easy to follow and understand.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings on Zoom with the technical team. We communicated mainly via emails. The team has always done a great job on estimating timelines.

What did you find most impressive or unique about this company?

They were excellent at finding the right level of detail in implementation and critical thinking to give good advice.

Are there any areas for improvement or something they could have done differently?

Nothing at the moment, we found ourselves with a team that we were very happy with.

BACKGROUND

Please describe your company and your position there.

At Ultra Vision School, we strive to offer a high quality, modern education environment with excellent resources designed to meet pupils’ individual needs. We train students to become men and women of strong character, high principles and a compassionate outlook. Excellent teaching aids and an innovative methodology for an overall development of a child is our aim.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

I approached Sapphire Software Solutions to design a mobile app for ULTRA VISION ACADEMY, SURENDRANAGAR in order to save money on school administration.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke with a few app development firms, discussed their development strategy, prices, and portfolio of previous/current projects, and ultimately chose Sapphire Software Solutions for their industry expertise and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My first point of contact was with a Sapphire sales representative. They walked me through the process and helped me grasp their obligations when I met with him and outlined the entire concept. Soon after, the project manager and business analyst arrived, taking notes and assisting me in refining our notions. Sapphire created an Android app that automates all procedures while speeding up the app, allowing the school to communicate more effectively with instructors, parents, administrators, and kids, as well as providing fast access to data that is critical for decision-making.

How many resources from the vendor's team worked with you, and what were their positions?

We had:

• a project manager
• an Android Java developer
• a UI/UX designer
• a few QA personnel working on our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire excelled at capturing the essence of our project, infusing it across the design, and ensuring that the app we cooperated on had a resonance that was true to the original concept. The wire frames encapsulated a clever and original notion. The designs are beautiful and properly convey our concepts. Sapphire, in my opinion, is unusual in that they pay special attention.

Describe their project management style, including communication tools and timeliness.

Our teams' teamwork was great, in my opinion. Weekly meetings of 3–4 hours The Sapphire team was always upbeat and quick to address any problems or queries that occurred. On our side, myself and the Head were present at every meeting. Sapphire Software Solutions' team has always emphasized the importance of working together.

What did you find most impressive or unique about this company?

Because of their remarkable attention to detail, ability to listen carefully to comments and respond quickly with relevant revisions, and persistent focus on our application in every email or meeting, Sapphire will continue to do wonderful things with whoever they work with.

Are there any areas for improvement or something they could have done differently?

I can't think of anything negative to say about it. They demonstrated a strong dedication to the manufacturing process.

BACKGROUND

Please describe your company and your position there.

Sunshine web solutions is an information technology company was established in the year 2011 with domain registration and web hosting services. I am the Owner of this Organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

When a company such as ours was looking for a one-of-a-kind software that could manage all customer data and records, we came across Sapphire's one-of-a-kind solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was strongly recommended by a friend as a corporation with a spotless track record and the capacity to meet all our needs while staying within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our company needed a customer relationship management system that could efficiently manage all of our customers' information in a digital format in order to reduce the amount of time we spent on human interaction in order to make our work more efficient and productive.

How many people from the vendor's team worked with you, and what were their positions?

After hearing about all our demands from the marketing department, one of the project leaders called us, and one software was created with the help of a few developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

"Our enterprise can now manage and handle customer data more easily, and we can better manage all of our client interactions, saving time and resources. We owe everything to Sapphire's software."

Describe their project management style, including communication tools and timeliness.

"We met every couple of weeks due to our cramped lodgings. We mainly communicated via email and phone. Sapphire pros worked around the clock to accomplish achievement. "

What did you find most impressive or unique about this company?

Sapphire's personnel proved to be incredibly dependable and committed, continually exceeding our expectations.

Are there any areas for improvement or something they could have done differently?

Our firm is really happy with the software Sapphire offered to help us reach our goals.

BACKGROUND

Please describe your company and your position there.

V.M. SHAH ENGLISH MEDIUM SCHOOL was established in 1988 and it is managed by the Pvt. Unaided. It is located in Urban area. It is located in HALOL block of PANCH MAHAL district of Gujrat. The school consists of Grades from 1 to 12.

The school is Co-educational and it have an attached pre-primary section. English is the medium of instructions in this school. This school is approachable by all weather road. In this school academic session starts in April. The school has Private building. It has got 14 classrooms for instructional purposes. All the classrooms are in good condition. It has 2 other rooms for non-teaching activities. I am serving as Administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company needed a custom software system and a mobile application that could be integrated with our payment gateway and to manage student and employee records, as well as control online lectures. It was an excellent experience working with Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

The decision to go with Sapphire was the right one! We sought a firm with a large following in a competitive field, as well as one that understood our needs and desires.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire delivered a comprehensive set of mobile applications and software that enabled students and teachers to efficiently and electronically maintain and analyze their information, as well as attend online courses via personalized mobile application.

How many resources from the vendor's team worked with you, and what were their positions?

After informing the project lead about our demands, several developers joined onboard to build our software, and numerous designers were brought aboard to prepare it for use.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Sapphire phone application has assisted us in winning the confidence of parents who are concerned about our amount of transparency with them.

Describe their project management style, including communication tools and timeliness.

We were able to contact with them readily via e-mail, phone conversations, and meetings pertaining to the project.

What did you find most impressive or unique about this company?

Sapphire's professionals are problem solvers who think beyond the box. They were workaholics and constantly eager to learn more.

Are there any areas for improvement or something they could have done differently?

Sapphire has excelled across all realms. Our aspirations were met by their work.

BACKGROUND

Please describe your company and your position there.

I serve as Business manager in the M.M Shah and M.V Shah Academy, which was founded in 1953 and managed as a private school by the Jain Education Board. Over the past 70 years, the school has firmly established itself as a leading provider of the Kenyan 8-4-4 curriculum. In September 2021, the school decided to offer a new curriculum, and thus the International Section of the school was started. We are driven by the belief that the International Curriculum which includes an enriching extra-curricular program empowers students with critical thinking and problem-solving skills, equips students with the subject knowledge to enable them to innovate and create, and ensures students develop a determined mindset to continually learn and grow attributes they will need to prosper in their future. We are actively committed to diversity, promote moral responsibility as well as strive to develop strength of character within a respectful school community. Our goal is to foster a lifelong passion for learning, understanding, and service in an ever-changing world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Managing school aspects virtually and digitally was something we were looking for in software. Sapphire fit the bill perfectly for this purpose.

SOLUTION

How did you select this vendor and what were the deciding factors?

We approached Sapphire after conducting a brief market search and seeing that they have a strong reputation. We couldn't pass up the opportunity to engage with them after witnessing their thorough approach to our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Additionally, we sought software that could track employee data as well as student attendance, fees, and exams. Sapphire's software fit our needs perfectly.

How many people from the vendor's team worked with you, and what were their positions?

Following receiving our phone query, Sapphire's business consulting executive called us, then after a presentation, their project leader and engineers, as well as a designers, worked with us to assure perfect execution of the project. Sapphire was able to satisfy all of our requirements despite our timeframes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire delivered a product within our budget and within the timeframe we asked for, even though our organization had a budget concern.

Describe their project management style, including communication tools and timeliness.

With regards to our requests and changes we wanted, we communicated with the Sapphire majorly via Google Meet, mails and phone calls.

What did you find most impressive or unique about this company?

Sapphire delivered flawlessly what we envisioned. We were astonished by their work.

Are there any areas for improvement or something they could have done differently?

The company has managed to keep our goodwill by providing excellent customer service and product development.

BACKGROUND

Please describe your company and your position there.

Since the school's founding seven years ago, I've served as its Managing trustee. The mission statement of our school is to provide the best education and facilities to children in both rural and urban areas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire is the best option for helping us stay current in this ever-changing world. We had been looking for a simple way to keep track of attendance.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Working with Sapphire's staff was a fantastic experience because we were able to identify the best resources due to the members' diverse backgrounds, which included mobile app development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The organization had the advantage of fully understanding and debating the project's requirements. The project's purpose is to manage attendance statistics using technology. Sapphire had agreed to take the work because of its ability to complete it promptly.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Our group developed the concept to Sapphire and offered a brief explanation to the project manager, the engineers produced the software, and the designer made some design revisions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire met the tight deadline by delivering the software on time, providing post-sale support, and delivering the anticipated results.

Describe their project management style, including communication tools and timeliness.

We've found Sapphire to be convenient enough that we've been able to plan meetings on a regular basis to ensure that projects go well.

What did you find most impressive or unique about this company?

One of their features was that they set a deadline and completed the work on time. They were willing to stretch their resources in order to achieve deadlines. They complete high-quality job on time.

Are there any areas for improvement or something they could have done differently?

Sapphire has been a joy to work with, and we look forward to collaborating on future projects with them.

BACKGROUND

Please describe your company and your position there.

Because keeping the data on paper was becoming increasingly burdensome, I offered to my administrative team and the school's principal that we construct a few must-have modules that would decrease our effort and allow us to focus on other things.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We recruited Sapphire because of their experience in developing instructional software.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have been well, as you are aware. I did some Google searching for what I needed and used specific keywords to locate Sapphire options. And when I contacted them, they responded, and the most persuasive point was that they understood what I wanted and how quickly I needed the task done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The approach has been simplified thanks to Student Management Software; data is saved and structured on cloud-based servers and can be viewed, altered, and updated as needed. The information is also secure. We now have access to a digital record of student information, which helps us reduce paperwork. All of this in an easy-to-understand interface for our administrative staff. All of this is being put together by the Sapphire team in stages.

How many people from the vendor's team worked with you, and what were their positions?

I asked them to give me a quick call to introduce the entire team because I wanted to get to know everyone involved in my project, and the main point of contact was their lead developer. And, of course, the support personnel will contact me if I have any worries.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We attempted many various manual methods to shorten things, but none of them succeeded, so today you'll notice that we're supporting parents in gaining a discount on campus, particularly for online payments, if you check around our environment. My workforce is showing me more appreciation every day as their capacity to work has improved.

Describe their project management style, including communication tools and timeliness.

We keep in touch on a regular basis to discuss fixes and industry standards. The staff is quick to respond to problems and gives us upfront estimates as well as the final cost, which we like. We communicate largely through email, although we also converse on the phone.

What did you find most impressive or unique about this company?

Their team is dependable and productive, and they have a reasonable price structure and technical knowledge. When it comes to the project, they are quite trustworthy.

Are there any areas for improvement or something they could have done differently?

No, they have been outstanding.