SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

CORPS is a leading provider of Corrosion solutions which includes various products and services like designing, installing, installation supervision, engineering, monitoring, maintenance, technical support & training. I am the M.D. of this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

A business like ours sought a unique software with the ability to manage all client data and records, we came across a unique product offered by Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire came highly recommended by a friend as a firm with an impeccable record and the ability to satisfy our demands within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In order to make our work more efficient and effective our company needed a customer relationship management system that could effectively manage all of our customers' information in a digital format in order to minimize the amount of time we spent on human interaction.

How many people from the vendor's team worked with you, and what were their positions?

One of the project leaders approached us after hearing about our demands from the marketing division, and one software was produced with the aid of a few developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Managing and handling client data is now easier for our company, and we can manage all our engagements with clients, saving time and resources. We owe everything to the software from Sapphire.

Describe their project management style, including communication tools and timeliness.

Due to our tight quarters, we met every couple of weeks. Mostly, we communicated by email and phone. To achieve success, Sapphire professionals worked around the clock.

What did you find most impressive or unique about this company?

We find their representatives to be extremely reliable and committed; they consistently delivered beyond our expectations.

Are there any areas for improvement or something they could have done differently?

Our company is extremely satisfied with the software Sapphire provided for us to meet our requirements.

BACKGROUND

Please describe your company and your position there.

AIS is a school that prides itself on providing students with a high-quality education and will remain so in the future. "Knowledge liberates," as the school motto puts it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In order to save school management expenditures, I asked Sapphire Software Solutions to create a mobile app for Arpan International School.

SOLUTION

How did you select this vendor and what were the deciding factors?

We was there with a few app development companies, weighed in on their development strategy, costs, and portfolio of previous/current projects, and eventually chose Sapphire Software Solutions for their expertise and experience in this industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I first spoke with a Sapphire sales agent, who was my first point of contact. When I spoke with him and outlined the full idea, they guided me through the process and helped me understand their responsibilities. The project manager and business analyst arrived shortly after, taking notes and supporting me in fine-tuning our concepts. Sapphire developed an Android application that automates all procedures while boosting app speed, allowing the school to connect efficiently with teachers, parents, administrators, and students, as well as offering immediate access to data essential for decision-making.

How many resources from the vendor's team worked with you, and what were their positions?

On our project, we had a project manager, an Android Java developer, a UI/UX designer, and a few QA personnel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire were masters in capturing the spirit of our concept, infusing it into every area of the design, and ensuring that the app we collaborated on had a resonance that was true to the original concept. The wire frames encapsulated a novel and sophisticated concept. The designs are lovely, and they effectively capture our ideas. Sapphire is unique in my opinion since they pay close attention.

Describe their project management style, including communication tools and timeliness.

I think our teams' collaboration was fantastic. 3–4 hours of weekly meetings The Sapphire crew was always cheerful and eager to answer any questions or concerns that arose. Myself and the Head were there at every meeting on our side. Sapphire Software Solutions always encouraged a highly collaborative approach.

What did you find most impressive or unique about this company?

Sapphire will continue to do wonderful things with whoever they work with because of their incredible attention to detail, ability to listen carefully to input and respond promptly with appropriate modifications, and their unwavering focus on our application in every email or meeting.

Are there any areas for improvement or something they could have done differently?

I have nothing negative to say about this. They showed a strong commitment to the production process.

BACKGROUND

Introduce your business and what you do there.

I’m the deputy manager for a transport and utility company. We have offices in Ahmedabad, India.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapphire Software Solutions?

We needed help with custom software development for data display and analysis.

SOLUTION

What was the scope of their involvement?

Sapphire Software Solutions does custom software development for us using JavaScript, .NET, Angular, and MVC frameworks.

What is the team composition?

We’re in touch with their developers.

How did you come to work with Sapphire Software Solutions?

I don’t know; they were hired nine years ago before I joined this organization. 

What is the status of this engagement?

We started working with them in 2013, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They understand our problems and provide the solutions that we need. Every day, we announce new processes and technologies, and they change and adapt to our needs. We consider this to be an indicator of success.

How did Sapphire Software Solutions perform from a project management standpoint?

Project management is good. We communicate via email, phone calls, text messages, and Google Meet for conference calls. I act as the manager to oversee the project through Jira. 

What did you find most impressive about them?

We like their capability to adapt to processes and provide solutions. They never say that they can’t do something.

Are there any areas they could improve?

Sometimes unwanted scenarios delay the timeline, such as someone getting sick and so on. It’s not a big deal, but they need to know how to handle those things because they don’t complete the work on time. They need to maintain their consistency in that sense.

Do you have any advice for potential customers?

You need to understand the client’s code requirements and make your feasibility analysis in advance to commit accordingly.

BACKGROUND

Please describe your company and your position there.

New Noble School, Ahmedabad is located in Naroda in Ahmedabad district of Gujarat and has a zip code of 382330. In my role as an Principal, I oversee activities at this school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our institute was looking for a software that would allow us to easily and efficiently manage and preserve student data such as attendance, fee records, result production and records, and student information digitally.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our search focused on software providers with a solid industry reputation and image, as well as those that could understand our concept, and Sapphire was our first consideration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed software for us that enabled us to easily manage all of our kids' information online, reducing errors and saving us time.

How many people from the vendor's team worked with you, and what were their positions?

We met with a project manager and discuss our needs, and then a group of engineers collaborated on it before illustrators and we agreed on the final layout.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a limited budget, and sapphire provided a solution that met our requirements while keeping within our budget and achieving our deadline.

Describe their project management style, including communication tools and timeliness.

We initially communicated the requirements to the project leaders, and if any issues emerged, our team and theirs collaborated to get the best potential results.

What did you find most impressive or unique about this company?

Employees at Sapphire have up-to-date knowledge. They have demonstrated their commitment to the company and their products.

Are there any areas for improvement or something they could have done differently?

Using Sapphire's technology has been a pleasure and a very satisfying experience.

BACKGROUND

Please describe your company and your position there.

NEEV – The Prep School, symbolizes vibrancy and liberty where each child is respected as an independent individual whose views are valued. An integrated curriculum with deeper insights with a global edge focusing mainly on experiential learning to practice and develop attitudes such as resilience, curiosity and self direction.

Teachers are the companions and mentors who open the window to a host of learning experiences, all in the guise of play. We believe that quality education is supported by collaborative efforts of home and school. We therefore involve and invite our parents in various classroom activities like storytelling, art activities, role plays etc.

I serve as an Administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In order to make student data available in a single click, we needed software that would gather student data under one roof. Sapphire provided us the solution we were looking for.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire appeared in our Google search results, with good reviews and high client satisfaction rates. This convinced us to cooperate with Sapphire.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required software that could simply maintain student information such as fees, attendance, assessments, and certificates in order for our organization to function with ease. Sapphire came up with the ideal remedy.

How many people from the vendor's team worked with you, and what were their positions?

Sapphire contacted us when we initiated an online inquiry form, and we watched the software go live with the aid of two developers after giving our specifications to the project director.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Sapphire squad worked throughout round the clock achieve their goals.

Describe their project management style, including communication tools and timeliness.

The majority of our communication was via phone and email, but we also scheduled meetings to discuss major software requirements.

What did you find most impressive or unique about this company?

No matter how strict our timeframes and budget were, Sapphire still provided excellent software for our firm as per our requirements.

Are there any areas for improvement or something they could have done differently?

We are happy with Sapphire Software Solutions' services, and they are excellent.

BACKGROUND

Please describe your company and your position there.

I am working in “ACC Cement Limited - Wadi Cement Works ” unit as a Dy General Manager ,Head -Health . ACC New Wadi Cement Plant in Wadi of Karnataka is one among the top cement manufacturers in the country. The cement plant was established in 2001. The total capacity per year of plant is 4.60 million tones of cement.

The Manufacturing Products of the Associated Cement Companies are Portland cement, precast products, Ready Mixed Concrete, Bulk Cement and Tiles. The cement plant is owned by New Wadi Cement Works (NWCW) of ACC Limited India. The Status of cement plant is Operating Fully. The ownership type of plant is Private. The one and only shareholder of the company is Associated Cement Companies Limited of India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

As everything became more sophisticated, our Company needed a product task to engage in a world-famous and cozy place. We were looking for an ideal programming configuration that would simplify the task and create all the consistency reports that we were physically creating.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

When the admins promoting Sapphire approached us on this project, we really wanted the best, so we were looking at some programming projects. Sapphire decided to meet with us and find out more about how they are creating a program for the Occupational Health Center. I chose this after careful consideration of all parts of the company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project is especially useful considering that this task covers everything from daily OPD, pre-employment screening to pre-retirement screening, all HR data, inventory management and more. Because we meet all the necessities fully connected to the Occupational Health Center

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

As I have confirmed, Business Development Executives were available from the Business Development Department. Improvement groups, support and test groups were available on every call to collect all needs and facilitate everything according to our requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From this work, it can be said that the OHC office became more effective, and the OHC department, which kept the information on paper, began to monitor the information more productively.

Describe their project management style, including communication tools and timeliness.

Every time we communicate online, we give them new needs and changes. After collecting all the necessities, the development team worked and planned a physical visit from Sapphire Software Solutions.

What did you find most impressive or unique about this company?

The Sapphire Software Solutions team turned out to be very enthusiastic. They are energetic in their work and always ready to help us.

Are there any areas for improvement or something they could have done differently?

Every part of the software needs to be improved, but most importantly, Sapphire Software Solutions is continuously improving the product at all times it is needed.

BACKGROUND

Please describe your company and your position there.

SWASTIK EDUCATION CAMPUS, AHMEDABAD is a co-educational school which offers CBSE board . The school has partnered with " teach next " to bring in world-class technology enable educational infrastructure and learning environment to support curriculum delivery. I.D.P intends to inculcate practical learning environment to make education more meaningful.

I serve as ADministrator in this orgnaization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In an ever-changing society, we needed software that could efficiently manage student fee data online and help us adapt, so we turned to Sapphire for the same.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We learned about Sapphire from a friend's referral, and when we approached them, their elevated knowledge and experience of our expectations led to a successful agreement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted software that might handle student fee operations including creating receipts and invoicing, as well as letting students to control their payments digitally. Such technology was offered by Sapphire.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We approached Sapphire with our concept and gave the project manager a description. Developers assisted in getting the program live, as well as the designers performed a few design tweaks to make project live.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's professionals worked day and night to complete the project on schedule, and the software is operating as anticipated. 

Describe their project management style, including communication tools and timeliness.

Because Sapphire is in the same town as us, we were capable of meeting on a regular intervals to maintain that the project operated well.

What did you find most impressive or unique about this company?

They've produced fantastic work while working diligently to achieve our deadline.

Are there any areas for improvement or something they could have done differently?

We had a lot of fun engaging with them and hope to collaborate on more ventures with Sapphire in the future.

BACKGROUND

Please describe your company and your position there.

Gyangeeeta school was established in 2000 and it is located in Rural area in Naroda of AHMEDABAD district of Gujrat. The school consists of Grades from 1 to 8. This school is approachable by all weather road. I serve as Administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire, which presented a smartphone app and software that was specially adapted to our specifications, was the ideal answer for our organization's needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We identified a firm that would meet our objectives without breaking the bank and produce outcomes in a fair length of time through the internet searches.  As a consequence, we went with Sapphire, which boasts a dynamic staff of professionals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our school desired a mobile app and software solution for managing student and employee attendance, online result and exam management, fees management, and sending notifications to parents and students. Sapphire did a tremendous and highly admirable job.

How many people from the vendor's team worked with you, and what were their positions?

We're looking for a mobile app and software system to organize student and staff presence, online reports and examinations, Fee payments, and alerts. Sapphire did a fantastic job and ultimately led to successful the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very pleased with the final design of our mobile app and software, which has considerably helped our connection with kids and parents. Sapphire promptly resolved the minor errors we experienced, and we are really pleased with their services.

Describe their project management style, including communication tools and timeliness.

Sapphire personnel worked around the clock to deliver results. We communicated largely via email and phone, and because we were in tight quarters, we met every couple of weeks.

What did you find most impressive or unique about this company?

Sapphires communicated in a clear and honest manner, and their expertise and talents were unmatched.

Are there any areas for improvement or something they could have done differently?

According to our experience, the company's services are of excellent quality and quite fulfilling.

BACKGROUND

Please describe your company and your position there.

We at Navdeep clinic and implant center provide top notch dental treatment with a caring personal touch for you and your family. I am the owner of Navdeep clinic and implant center, Dr.Hiren Bhojak, and I am serving the community and practicing dentistry since 2003.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed a piece of specialized software that could help us handle patients's medical information digitally and efficiently.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire has a respectable reputation in the industry, so we contacted out to them after conducting some preliminary investigation. We really can not refuse collaborating with them after witnessing their thorough approach to our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a management information system that could effectively manage all of our patients' documentation while decreasing the risk of human mistake and allowing us to access data with just one click.

How many people from the vendor's team worked with you, and what were their positions?

Following requesting our phone query, Sapphire's business development executive called us, then after a presentation, their development manager and programmers, as well as a creative director, worked with us to assure perfect project execution.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire was able to satisfy all of our requirements even through our tight deadlines.

Describe their project management style, including communication tools and timeliness.

We talked with the sapphire team via emails and phone conversations about our demands and desired modifications, as well as scheduling meetings on occasion.

What did you find most impressive or unique about this company?

Sapphire's seamless deployment of software that was precisely what we envisioned astounded us.

Are there any areas for improvement or something they could have done differently?

Sapphire Software Solutions has earned our trust by providing exceptional customer service and project management.

BACKGROUND

Please describe your company and your position there.

I am working with ECS Biztech which is a part of the huge ECS Group. It is a BSE-listed company that operates an ISO-accredited computer system and also has strategic & certified partnerships with the world's most popular public cloud providers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire's realistic approach suited our needs perfectly, as we wanted unique software to manage our customer details that could be seamlessly integrated with our digital payment concerns for Service.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Sapphire matched all of our criteria for a company with highly skilled employees that could help with software implementation and service when we were seeking for software suppliers with positive customer reviews, and we found them to be a wonderful match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked Sapphire to create a one-of-a-kind software solution that would interact with our payment gateway and allow our current users, primarily businesses and institutions, to manage their accounts and payment information.

The program also allows customers to make payments online from the convenience of their own homes or from any remote place, reducing payment time by removing the requirement for clients to visit the company for payments.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We worked with a few developers and a designer to make our software a reality after introducing our idea to the marketing team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a specific goal in mind, and sapphire met it with a solution that exceeded our expectations while staying on budget and on time.

Describe their project management style, including communication tools and timeliness.

We first explained the objectives to the project managers, and if any challenges arose, our team and theirs met in private to resolve them. Overall, it had been a pleasant experience.

What did you find most impressive or unique about this company?

They are enthusiastic about their professions and display cutting-edge abilities throughout their time.

Are there any areas for improvement or something they could have done differently?

The services offered have had a huge and extremely beneficial impact on us.