SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I'm working as CTO at Cloud EHR Solutions Company. With an initiative to turn America's hospitals into the smartest hospitals saving all their time to focus on patient care and not the software. We are an innovative provider of enterprise to healthcare facilities of all sizes serving single hospitals, Multi-hospital organizations, Government health agencies, and clinics.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We engaged with Sapphire Software Solutions to develop a fully integrated software that includes a full range of administrative, clinical, and revenue cycle management capabilities.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

I was looking for a vendor, whose. team has expertise in Java, willing to adjust to the tight budget, team able to do overlapping hours with USA EST time. Sapphire sounded to me well established and willing to go extra miles for getting work done by providing an integrated team where UI, software and QA engineers can work together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Team Sapphire helped us develop a future-ready software with a modern architecture that comprises various features that give users insights into clinical and financial stats, simplifying scheduling with rooms, equipment, etc allocation, Configurable Appearance & workflows, fully integrated Pharmacy system.

It was developed to manage the most complex and demanding departments, communication system and document repository that empowers users with a complete view of the patient record within one screen and provides a forum for transitions of care communication and One-click lab results and colorful graphs for the practitioners. As we had hired full-time dedicated developers for Java, frontend developers, and QA .

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We have a dedicated team of Front-end developers, Java, and Quality analysts from Sapphire Software Solutions working for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our business productivity is at an all-time high and our clients have never been happier. Working with Sapphire Software Solutions has been a great experience! Our developers are responsive, knowledgeable, and offer expert guidance on the technical issues at hand. We have received an enthusiastically positive response from our internal team.

Describe their project management style, including communication tools and timeliness.

There has been engaging communication between offshore team members, sapphire management and iCare management. Timesheet reports were provided at a frequency decided by us as well as access to the project management tools

What did you find most impressive or unique about this company?

Initially, when we found them we were impressed with the thorough proposal they prepared for us. They laid out all the features we were looking for, as well as adding some that would greatly improve our project. They have paid attention to the fine details and made sure everything about the software works seamlessly. They also are great at being able to take our feedback and implement it quickly and answer any questions we have.

Are there any areas for improvement or something they could have done differently?

We have a solid working relationship with the team. They are super easy to work with. We are very happy with our collaboration.

BACKGROUND

Please describe your company and your position there.

Our organisation is a unit of I.D.P campus have partnered with teach next to bring in world-class technology enable educational infrastructure and learning environment to support curriculum delivery.We intend to inculcate practical learning environment to make education more meaningful.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed to build a school management software with 10+ unique functionalities with everything managable dashboard

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Essentially we were looking for someone with experience in Education management software and we received a recommendation to consider working with Sapphire .In the end, we decided to go ahead with them and utilize their services.We saw they had a very good spirit and company culture, which matched well with ours.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the help of the software a Cost Saving Paperless Solution which helps Marketing & Branding,get Instant Fee Collection Updates, Efficient Leave Management where leaves can be accepted and rejected, organized management with Task management and Query management, Achieve 0 % communication gap between Parents & Teachers.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Project Manager was our main point of contact, but we also interacted with their lead developer and his team of about three others.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the way the design and development process has gone.They were able to provide all the functionality requirements we requested to them. From my perspective as the person directly working with the Sapphire team, I’m very happy with their work.

Describe their project management style, including communication tools and timeliness.

They have been pretty good at communicating how their time is being utilized on a weekly basis. We have daily status calls. They are very good at delivering on time, and they have a great project management style. They always keep track of what’s been done and what’s left to do

What did you find most impressive or unique about this company?

Their team works together towards fulfilling our requirements, and they have an impressive technical understanding. They have software development experts who have worked in various kinds of technologies and have a broad range of experiences.

Are there any areas for improvement or something they could have done differently?

No, nothing that comes to mind

BACKGROUND

Please describe your company and your position there.

Sakarbai Khimji Ramdas Memorial School is a co-educational English medium school, which started it's journey in 1978. The school imparts education from kindergarten to higher secondary school. We have adopted Educomp smart class interactive learning program for all the classes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire to develop a software that helps in sharing information and regularly update online all the data with the support of high-integrated systems

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for software developers, comparing the company capabilities to our needs. Sapphire software Solutions stood out it in which and we decided to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the software anyone who has rights can access all data anywhere across the campus. It is a cost-effective solution as well as reduces all external and also internal departmental expenses. We discussed the scope of work with Sapphire, after which they introduced us to the project team. we began working on the project immediately.

How many people from the vendor's team worked with you, and what were their positions?

We were in contact with project lead throughout the entire project. Their developers and other team members stay in the background.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the software the communication process has become seamless and coordinating every department in a quick and efficient manner.

Describe their project management style, including communication tools and timeliness.

The manager used to conduct weekly meetings.. They established an effective, efficient workflow.

What did you find most impressive or unique about this company?

They are a good and enthusiastic team. The productive discussions we had with Sapphire made our software better.

Are there any areas for improvement or something they could have done differently?

No I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I'm the Principal of Shree Swaminarayan International School (SSIS) is located in a serene environment of Ranip Area in Ahmedabad city. It has earned its name within a short time with the strength of 1500 in 3 years, it has all the facilities and amenities necessary for top class education anywhere in the country.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop software for Online Fee Payment, Deposit, Expenses & Fee Invoice thus having an integrated software solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since they had an office in the same city as us, I went there upfront met the sales professional there, discussed with him our idea for the project. After going through a couple meetings and quotes, we decided to give Sapphire the lead on the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My favorite thing about Sapphire is how they kick off the project. They bring everyone involved in the process in the room to learn about the idea, the vision, the process and what needs to be accomplished. After the team was assigned they started working on our project that would allow the students for payment with selecting the mode that suits them the best among credit cards, Debit cards & online banking. Parents can get the details of transaction done for expenses and money deposited, also allowing print facility for Fee Invoice.

How many people from the vendor's team worked with you, and what were their positions?

After initial meeting with the Sales head, the team was assigned for the project which consisted of a project manager and 3 software engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software has been live since June'16 and it has been running smoothly since then. They’re great problem-solvers who go the extra mile. They enhanced our transaction flow, our chat, and our registration process to grow retention and revenue over the course of the 5 years on the project.

Describe their project management style, including communication tools and timeliness.

They assigned a project manager at the beginning of our collaboration and they’re 100% focused on our project. He keeps the conversation between our team and theirs. He’s done a fantastic job and we used to communicate with emails and calls.

What did you find most impressive or unique about this company?

They didn’t feel like a vendor. They feel like they’re a part of our team and family. That’s because they care about us and take pride in the work they do.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind. They communicated well and worked hard to make us happy.

BACKGROUND

Please describe your company and your position there.

Neelkanth International School is a learning center of global standards with Indian values at core, inspired by PURA model i.e. providing urban amenities to rural areas which was led by Dr. A. P. J. Abdul Kalam. I have joined this company with the Administration department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With an aim to have an online learning environment in which students and teachers interact via the technical tools provided by the software, which was developed by Sapphire Software Solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their sales team had approached us back in 2014 but we didnt get a chance of working then but we finally had an opportunity of working with them in 2016 with our project to develop virtual classroom software.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software is used by our teachers to host classes remotely while maintaining the functionality that is available in a traditional classroom environment. Teachers can interact with students and students can engage with lesson materials, view presentations and videos, and take tests, all in real-time. The team built custom software from scratch.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a team of 4 people. A project manager, 2 developers and a technical lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

One of the key achievements was that the project was delivered on time. We are now actively using the software.

Describe their project management style, including communication tools and timeliness.

The project manager who did best to make sure our team can track the progress of the ongoing project as well as provide feedback in a timely manner.

What did you find most impressive or unique about this company?

Very timely communications was held. They are very polite and informative throughout the project.

Are there any areas for improvement or something they could have done differently?

They did everything I expected

BACKGROUND

Please describe your company and your position there.

I'm working with the Administration department at Aavishkar School with CBSE Affiliation number as 430319. Embedded in the philosophy of change and innovation, Aavishkar School fosters culture which is dynamic,supportive and ever evolving. We focus with Application based Learning, Skills and Talent nurturing, Lateral thinking and innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With a motive to cut costs, instead of sending letters and brochures,and also which is great for our environment, we hired Sapphire Software Solutions to develop us a software through which we can send direct SMS/ email messages with no extra data entry required.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have been delivering quality solutions to other institutions I know in our locality. As they are in the educational domain, they were quick to understand our needs, and came up with solutions to our project requirement real quick. to keep it short they checked all our boxes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We requested their help with the modules we'd like to add to the software and discussing about how they were going to implement it. With the admin panel, admin has the overall control, storing and generating details and reports of students, sharing automatic results and entry attendance marks to the students and the parents directly, and regarding with the employees of the school,able to store and manage their reports, leaves. Overall, the process was very collaborative.

How many people from the vendor's team worked with you, and what were their positions?

We worked with core 3 people, the team lead and couple of developers taking care of frontend and the backend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The overall feedback by my end is very positive. The three concerned team members we worked with were all very professional, they know what they were doing. I would like to say they definitely brought value to what we needed.

Describe their project management style, including communication tools and timeliness.

Communication was very clear. We used to have online meetings. The team lead provided agendas and previewed their tasks for the coming week.

What did you find most impressive or unique about this company?

We came to know about this quality in our initial meeting that they are very enthusiastic with the development part. That has been really positive and beneficial for us.

Are there any areas for improvement or something they could have done differently?

It has been a good experience this far.

BACKGROUND

Please describe your company and your position there.

I'm working as a DEO at Indian Public School. Parents who enroll their children at Indian Public School are required to attend and participate in all information meetings arranged by the school to foster open communication channels for the benefit of the children. It is our aim to direct each child to achieve their personal best by allowing them to develop at their own pace. It offers a wide variety of challenging, enjoyable and successful curricular opportunities, athletic programmes, performing arts and musical programmes with various clubs and activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop a build a customised software for us that will be an accounting software and also added integartion with payment gateway. The software had to be much faster, more reliable, better secured, and more user friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was the best fit for us as they were very experienced and hard working members, the qulaities we were looking for in a development company including their excellent project management which was very important to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project comprised of software development, with the accounting software driven by a technology called concurrent multi-lingual accelerated technology engine, simplifying day to day activities, keep the records, fees paid by the students can easiliy be mapped with tally and adding payment gateway like Payu money, Razorpay, Paytm, and several bank cards.

How many people from the vendor's team worked with you, and what were their positions?

Sapphire provided us a dedicated team who worked on our project, there were 2 software developers who worked on the development part, and junior developers who carried the smaller tasks. The team was very self directed and focussed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have been on time with the project delivery as per the decided milestones initially, and at projected cost.

Describe their project management style, including communication tools and timeliness.

One great thing about the team was their high level of communication, the documentation, and daily feedback was given to us so we had all clearity about where the project stands and completion status.

What did you find most impressive or unique about this company?

Time and price has been the most impressive. They have the ability to do things quickly and correctly for a price that works.

Are there any areas for improvement or something they could have done differently?

Nothing. Their skills and professionalism were outstanding.

BACKGROUND

Please describe your company and your position there.

I'm working with the Administration department for an Educational Institute in Gandhinagar, India. We prepare students to learn, to focus, and to reduce their pressure of learning Schools are designed to incorporate the principles of ergonomics at all levels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions developed an android application for Om Landmark school, that has a school management system fully integrated. They also added modules for easy messaging facility, online exam and fee payments

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend recommend Sapphire to our team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed an android application for us. They made a mockup based on our documentation, and they also handled research and discovery. The app will help students take exams, and it will also host online videos and live lectures. Parents will also be able to pay fees instantly and securely.

How many resources from the vendor's team worked with you, and what were their positions?

Mainly the project manager would assist us through the project. Apart from which 2 developers and a QA worked on it and ensured the quality of the same.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did a fine job, solved the bugs that we came across. We haven't had any significant issues in the development.

Describe their project management style, including communication tools and timeliness.

We communicated through regular calls that happened every week without fail. They supported full with the bug support on time.

What did you find most impressive or unique about this company?

The team was timely and disciplined, and they would always put quality above everything else.

Are there any areas for improvement or something they could have done differently?

No, they satisfy all of our needs.

BACKGROUND

Please describe your company and your position there.

I Started my journey with the Administration team in Rockford Convent Sr Sec School, Gurgaon. Rockford came into being in 2002 with a motive to create an excellent environment for education, designed in such a way as to provide a high quality education with a futuristic view of modern techniques. Running successfully with team of 80 teachers and more than 1500+ students have already registered.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our Website is developed by Vidyalaya School Software powered by Sapphire Software Solutions. We hired them to design and develop website from scratch. Our goals were to build a website with a very compelling design with social media integration to our Facebook page and YouTube page.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Sapphire based on a very positive feedback that we received from one of our friend. We got to know they were very satisfied with the service Sapphire offered with website development and the end result.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with the basic designing for the look and feel of the website with fields About Us, Admission, Academics, Infrastructure, Activities, Affiliation, Junior wing in the navigation panel, a slider in the homepage with very activities. I got my chance to give my input to the designer in their team. Overall a healthy process was followed. Afterwards we proceeded with the development of the website. The developers were highly skilled. Tools & Technologies used were HTML5, JavaScript, CSS/CSS3, Bootstrap 4 for frontend and Asp.net used for the backend.

How many people from the vendor's team worked with you, and what were their positions?

In total 4 members worked on this project, 2 designers, 1 backend and 1 frontend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall the website has been live in 2017, running smoothly since then and has been appreciated by everyone. No bugs or any other issues have been found until now.

Describe their project management style, including communication tools and timeliness.

We got our weekly updates from the design lead. In most of the meetings designer and developer actively took part.

What did you find most impressive or unique about this company?

What I really liked about them was that they were very professional during the entire process. They had good communication skills and management and dedicated and motivated team members.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Having 25 years of impeccable experience and with a great conviction, Sadashiva was initiated at Ferozguda with the strength of 300 in 2006. With perseverance, dedication and determination, the organization started its debut in CBSE curriculum in 2016 at Old Bowenpally and I'm the Prinicpal over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

"With our motto to follow activity based learning and encourage child to confront the modern competitive world with his inner ability skills,we hired Sapphire Software Solutions to develop our mobile application

SOLUTION

How did you select this vendor and what were the deciding factors?

We carried discussion with multiple companies, found Sapphire to be the most engaged and had the greatest attention to detail from the first conversation. It was their passion and dedication that we found them as a perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our specific application required lots of patience and attention to detail, for which we had several discussions and meetings to figure out,it was an interactive process involving a great to and fro between everyone at the Sapphire team namely managers, designers, android developers which resulted in a simple and unique application with unique message and email features, innovative MCQ based formats for online examinations,ultimate feature for saving the time and money using the barcode integration and Inbuilt Online Learning platform allow students to join classes online through App.

How many resources from the vendor's team worked with you, and what were their positions?

We had a project manager overseeing the meetings and keeping the momentum going, couple of UI/UX designers,and 3 mobile app developers for the implementation of the design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team Sapphire was well efficient to capture our idea into the design. The wire frames captured a very new and complex idea.I think Sapphire is special because they listen very carefully and that is a very important thing.

Describe their project management style, including communication tools and timeliness.

We had call twice a week that lasted for about an hour,they were ready to solve the questions.An extremely collaborative process was followed by the Sapphire team

What did you find most impressive or unique about this company?

Their tremendous attention to detail and ability to listen carefully to feedback and respond quickly were commendable.

Are there any areas for improvement or something they could have done differently?

I have no negative comments to make here