Ropstam Solutions Inc.

BACKGROUND

Please describe your company and position.

I am the Software Developer of Pattern

Describe what your company does in a single sentence.

We're a digital design & eCommerce agency that helps brands succeed in the experience economy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ropstam Solutions Inc. to accomplish?

• We were under really tight deadlines, therefore we contacted Ropstam solution to develop our mobile apps.

SOLUTION

How did you find Ropstam Solutions Inc.?

• Online Search
• Clutch Site

Why did you select Ropstam Solutions Inc. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Ropstam Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our mobile apps have been completely rebuilt thanks to our collaboration with Ropstam Solution. They worked closely with us as if they were a member of our team to determine what would make an engaging solution for our users after we gave them a brief and a list of needs. They then got to work on the development, assisting us along the way to find potential markets for our backend programs. 
QA and design have also been put in their purview. We're almost ready to release the MVP of our product, and going forward, they'll be collaborating with us to further develop and enhance our applications. A sign-up system, a subscription management system, and other features exclusive to our company are among the features of the apps. Regarding its stack of technologies, we've

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything has been carefully recorded. We appropriately examine the backlog and priorities. They are always checking to make sure everything is current. We're all in agreement. They're so good that I've used a few of their strategies in my own squad.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Because of their outstanding project management, they consistently deliver items that are of the highest caliber and delivered on time. They have proven to have an incredible ability to respond to our needs quickly and effectively.

What was your primary form of communication with Ropstam Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way they've handled the project management has amazed me. They go above and beyond to ensure we are well-organized and on schedule.

Are there any areas for improvement or something Ropstam Solutions Inc. could have done differently?

I don’t have any criticisms.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a marketing and web design agency specializing in clear, beautiful marketing that turns people’s heads and touches their hearts.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Ropstam Solutions Inc.?

We wanted to build an app and needed a team to handle it since it was a complex project.

SOLUTION

What was the scope of their involvement?

Ropstam Solutions Inc. helped us with mobile app development for iOS and Android. To jumpstart this process, we provided a full brief of what we were looking for, including examples, inspirations, and other existing branding materials so that the team could properly quote the project.

What was the team composition? 

We mainly worked with 4–5 members of Ropstam Solutions Inc., including Mansoor Ahmad (Project Coordinator) and Wali (CEO).

How did you come to work with Ropstam Solutions Inc.?

I found Ropstam Solutions Inc. online and chose them for this project after interviewing them. The team met our requirements for high-level and complex development capacities.

How much have you invested with them?

We spent $10,000–$25,000 with them for this project.

What is the status of this engagement?

We worked together from October 2022–September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ropstam Solutions Inc.’s work was a beautiful element for our company, which also helped us demonstrate our authority in developing incredibly complex applications. The product also will help in case studies and customer testimonials to strengthen our marketing efforts.

How did Ropstam Solutions Inc. perform from a project management standpoint?

Ropstam Solutions Inc.’s team stayed on budget and adapted well to the roadblocks we had to follow schedules while creating a great product.

What did you find most impressive about them?

The team’s project management was thorough and clear.

Are there any areas they could improve?

Verbal communication between teams was challenging at times, so enhancing their spoken English skills could help to avoid communication breakdowns.

Do you have any advice for potential customers?

Ropstam’s team is very fast, so I suggest creating a strong brief to set clear expectations on both sides in terms of everyone’s responsibilities, timelines, and final deliverables. In addition, take the time to go through the strategic documents they create at the beginning of the process.

BACKGROUND

Please describe your company and position.

I am an executive of Bidzi

Describe what your company does in a single sentence.

Bidzi is an acquisition marketplace for private businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ropstam Solutions Inc. to accomplish?

• Portal/Product Development

SOLUTION

How did you find Ropstam Solutions Inc.?

• Online Search
• Clutch Site

Why did you select Ropstam Solutions Inc. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Ropstam Solutions Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Ropstam team worked on developing my acquisition marketplace for private companies which comprised of the frontend marketplace as well as the backend engine comprising KYC, legal document negotiation, payment gateway and deal statistics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A functioning marketplace portal

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What truly set Ropstam apart was their responsiveness and proactive approach to problem-solving. They demonstrated an unparalleled level of commitment, always available to address queries or concerns, and even anticipated potential roadblocks before they arose. Their dedication to the project's success was evident at every stage.

What was your primary form of communication with Ropstam Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I had the pleasure of working with Ropstam to develop the core product for my company, and I cannot recommend them highly enough. Their speed of execution was truly impressive, consistently delivering high-quality work well ahead of schedule. Wali, and his entire Ropstam team, possess an exceptional technical acumen that was instrumental in bringing our vision to life. 

Are there any areas for improvement or something Ropstam Solutions Inc. could have done differently?

Nothing - as I would definitely recommend them to everyone.

BACKGROUND

Please describe your company and position.

I am the Lead Mechanical of Technip Energies

Describe what your company does in a single sentence.

Technip Energies is a leading Engineering & Technology company for the energy transition

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ropstam Solutions Inc. to accomplish?

Our aim was to create a globally accessible Mobile App and backend infrastructure that streamlined the process of online ordering and delivery at golf courses, making it effortlessly convenient for consumers worldwide.

SOLUTION

How did you find Ropstam Solutions Inc.?

• Referral
• Clutch Site

Why did you select Ropstam Solutions Inc. over others?

• Good value for cost
• Referred to me

How many teammates from Ropstam Solutions Inc. were assigned to this project?

3

Describe the scope of work in detail. Please include a summary of key deliverables.

Our aim was to create a globally accessible Mobile App and backend infrastructure that streamlined the process of online ordering and delivery , making it effortlessly convenient for consumers worldwide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered within expected and agreed time frame. The project went very smooth with very friendly and highly professional team members who greatly contributed to the success of the project. The project which was the creation of an application turned out better than I imagined it due to the professionalism of the team members handling it. I was carried along on every single step of the way and the decision making were made with my inputs and suggestions. The project is live on the stores and I am getting set to hold a launching ceremony and kick off

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team delivered the project earlier than scheduled. They always responded timeously and were always eager to attend to my enquiries and effect any changes that I envisaged. The team, led by the CEO, brought up suggestions that improved our trajectory of success. My needs were attended to excellently and professionally. I was even informed on any planned holiday that may disrupt communication in any slightest manner. I am deeply impressed

What was your primary form of communication with Ropstam Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ropstam Solutions Inc. is an impressive company to me because of their high professionalism in creating great and excellent softwares or applications according to specifications and with excellent graphics. I was also very impressed with the fact that every communication I had with the team is monitored by the company and a follow-up email is always sent after each online meeting to know if their is any complaints I have against any staff of the company, which I didn't have, because the staff were excellent in all spheres.

Are there any areas for improvement or something Ropstam Solutions Inc. could have done differently?

They have done everything greatly well and had put checks into place to ensure accountability. There is no complaint from this end at all. There is nothing lacking in their process and procedure

BACKGROUND

Introduce your business and what you do there.

I am the founder of a medical practice marketing and consulting agency that services cash-pay and private medical practices. My company generates leads, assists with SEO efforts, and also does website design. 

We’ve also just launched a mobile app to help medical practices acquire more patients and scale up their clinics. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ropstam BPO Inc.?

We needed help developing our mobile app. 

SOLUTION

What was the scope of their involvement?

Ropstam BPO Inc. designed our cross-platform mobile app from scratch. They created the content and visuals for the app. The app includes referral codes, social media feeds to help clinics stay updated with patients, and a chat function. 

They also built a white label app: one platform that can be easily replicated so a private medical practice can brand it as its own app. 

Ropstam BPO Inc. is now providing my company with website and graphic design services. 

What is the team composition?

I mainly worked with one project manager for the app development, but there were other teammates on the backend that I did not interact with. 

How did you come to work with Ropstam BPO Inc.?

I was referred to Ropstam BPO Inc. 

How much have you invested with them?

We invested over $25,000 with Ropstam BPO Inc. for the mobile app, but we are keeping them on a retainer. 

What is the status of this engagement?

This project began in June 2020 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

By providing us with this additional revenue source, Ropstam BPO Inc. increased revenue by 100% and doubled our business. 

They met expectations, and we’ve seen an increase in downloads and monthly users. 

How did Ropstam BPO Inc. perform from a project management standpoint?

Generally, Ropstam BPO Inc. was ahead of schedule when it came to deliverables — the turnaround time on most deliverables was 48 hours. When bugs happened, their team fixed them quickly. 

We usually communicate on Slack and have Zoom calls when necessary. However, we typically send them a Loom video recording of what we want to be done. 

I believe they use Trello for internal project management. 

What did you find most impressive about them?

I love that I can give them an idea and what I want to accomplish, and Ropstam BPO Inc. will turn it into a piece of technology very efficiently.

They’re passionate about implementing their app design and are always standing alongside us for a product launch. Anytime I give them more work, the project manager is excited about giving it to his team and seeing the impact the project will make. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

In the app development industry, clients get what they pay for. So while Ropstam BPO Inc. might not be the cheapest, you’re paying for the experience — it’s important to consider that when considering looking to hire them. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Stanzyk LLC, a digital marketing agency. We help wellness and holistic practitioners and doctors from all walks of life to see and serve more patients. We also have a proprietary technology for managing and communicating with patients and leads.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ropstam BPO Inc.?

We needed a custom communication solution that we could use to not only build value for the practices but also create an excitable event when we go to sell. We didn’t have a solid idea about what kind of technology we needed. We had some ideas that we wanted doctors’ offices to be able to communicate with leads in a new digital way because most of them are using paper and pencil.

SOLUTION

What was the scope of their involvement?

Ropstam BPO Inc. built us a web app and a mobile app. They built both an iOS and Android version of the platform. They included key functionality and features, including two-way texting, phone recording, automated voice drops, voicemails, automated emailing, sequencing, and tagging specifically around wellness-based practices all from scratch.

After a discovery phase, our teams mapped out the strategy, read back that strategy with whiteboarding, and then beta tested it. They built me a small version on the web so I could see what it’d look like. They then did the whole design.

We tweaked the design and the tech side of it. After phase one was complete and tested, we moved on to phase two. After completing phase two of testing, we’re now working on phase three.

What is the team composition?

We work with 8-10 people from the Ropstam BPO Inc. team. We have three main points of contact.

How did you come to work with Ropstam BPO Inc.?

The owner is highly recommended in the field. He built Canada.gov along with a big chunk of Walmart’s e-commerce platform. They've also built a ton of apps. I was the digital marketing consultant for another app that was being developed and he was the developer on that. I saw how he works and I saw how his team works and his strategy.

A lot of people can build apps but they’re terrible at strategic implementation. What I liked about him is he’s really good at mapping the applicability. I’ll tell him what I want and he’ll share what he thinks will be better. He doesn’t just take orders. He can think. I referred them out to five other clients who feel the same way.

How much have you invested with them?

So far, we have invested around $47,000. This month it will jump to $60,000.

What is the status of this engagement?

Our ongoing engagement began in June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s really a beautiful app. It’s very seamless with an amazing user interface. Someone who has no tech experience can open this app, use it, and have an immediate win with the system rather than be confused or lost for days.

The metrics would be consistency and good communication. They took what I wanted and had made in Illustrator and mapped it almost perfectly. People say it looks great and it's easy. The app almost functions like a video game, where you can see your progress.

How did Ropstam BPO Inc. perform from a project management standpoint?

Project management is like marriage, it’s a two-way street. The project is managed really well. There is clear communication between teams and a clear understanding of the billing. In some cases, he didn’t charge me everything. It’s been a unique learning experience for us.

Ropstam BPO Inc. is really responsive. What I appreciated was sometimes if I was having a communication issue with the staff, I’d message the owner directly and we’d talk it out. He’d always hold himself and his team accountable.

What did you find most impressive about them?

Their prices are competitive in the market. I liked that. This app would easily cost $100,000 outside. Ropstam BPO Inc. built very complicated features.

Their dedication to their clients is really impressive. The owner is always available by phone. From a business perspective, he’s so committed. If I need him in a second, I just Slack him. Communication is really easy. I get to see inside 80% of the chat their team has internally. The owner is great at client services.

Are there any areas they could improve?

Expectations and timing are always a challenge. The project got pushed probably 30-45 days longer than it could have. It’s not a gripe. We worked it out.

Do you have any advice for potential customers?

Be certain of the core functionality that you want built in phase one. Get that done and test it. Make sure you come prepared. He has a design team but maybe hire an external designer to provide additional feedback. They do design. I might still get a web designer to redesign the web version because it’s less than the mobile version.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for an online staffing service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ropstam BPO Inc.?

We needed help building our software and internet presence. We had another company that was working on our platform and we weren’t happy with the way the project was progressing. We hired Ropstam BPO to take the project up from scratch.

SOLUTION

What was the scope of their involvement?

They’re creating our web and mobile app from scratch. The app is for iOS and Android. Initially, they picked up where the previous company left off. After a bit, we decided to start over because the look and feel weren’t up to date. They created a new design and we approved it. Currently, they’re working on development.

There were three avenues we were looking at –– the job seeker, the employer, and other staffing agencies. Typically, a job seeker can go on their phone and see if any jobs match their abilities. The employer can go in and see all of the job seekers listed and who’s available to work. The job seeker can upload any certificates and any other particular things they need, like a work visa.

The agencies can see what job requirements an employer has posted and if they have a surplus of employees, they can post them on our site. Conversely, if they need personnel, they can take employees from our platform and allocate them to a specific employer. The platform has a chatroom where you can set up and schedule interviews.

They also integrated functionality where we identify the location of an individual on the phone, so an employer could see if they were on their way to work or still at home. Additionally, users can clock in through their phones.

What is the team composition?

We work with Wali (Founder & CEO).

How did you come to work with Ropstam BPO Inc.?

We found them on Upwork. One of my more technically savvy colleagues presented me with about 3–4 different options from the platform. After interviewing all of them, it became clear that Wali was the right choice. He had a sense of what I wanted, in terms of his ability to understand that.

How much have you invested with them?

We’ve spent around $48,000 so far.

What is the status of this engagement?

They evaluated our platform in May 2020, and we hired them to manage the project in August 2020. Our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m impressed with the quality. We haven’t launched yet, but I’ve seen the workings of it already. We have a fairly robust sandbox where we can go through and be any of the three varieties of users. I have a background in being an employer and I have a sense of how it should work. I’m very impressed. Wali and his team were able to accommodate all of our feature requests.

How did Ropstam BPO Inc. perform from a project management standpoint?

Wali gave us a statement of work and he hit every milestone on time. We added features along the way that pushed the timeline back a bit, but Wali is always very punctual. We communicate via email, phone, and Slack.

What did you find most impressive about them?

The team communicates very well. It’s very refreshing. Whenever I needed anything all I had to do was call. The changes that we need happen almost instantaneously. With our previous vendor, updates and fixes seemed to take forever.

Are there any areas they could improve?

No, nothing comes to mind. Our relationship is like a partnership. They give us a heads-up on things we haven’t thought about. The team works with us.

Do you have any advice for potential customers?

My advice is to be clear with your expectations and know what you want. We wrote everything down to be as transparent as possible. If you communicate clearly, everything will turn out fine.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Better1 Inc. we operate an e-commerce site called better1.com, which launched and now operates in Canada. We are a shopping site that’s focused on curating products that are relevant to our consumers to better enhance their lives — a unique and immersive digital shopping experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ropstam BPO Inc.?

Having only launched six months ago, we’re fairly new. The challenge we’re trying to address is we want to continue our footprint in our growth, and demonstrate our presence in the marketplace. We figured the only way we can do that is to create a mobile app for both iOS and Android. And that’s what Wali (Founder & CEO) and his team at Rostpam are helping us with.

SOLUTION

What was the scope of their involvement?

We have a website that is already in existence. Basically, his services were to replicate and enhance the consumer experience via a mobile app.

They mainly focused on developing the mobile app and designing the UI/UX of the application. They’re developing this app for the iOS and Android platforms.

Additionally, we went through a discovery phase for the design articulation of the website. With respect, they suggested further improvements that could be made to our website, as he launched into the mobile app development. We provided the wireframes we used when we developed the website to help him better understand how it works, and what the key functions were.

We’re currently in the third cycle of our QA testing to make sure everything is working the way it’s supposed to.

What is the team composition?

I don’t have a specific number for you, but I know he has front- and backend developers supporting him. However, one of the beauties of dealing with Wali, is that I only had to deal with him — he is the face of Ropstam.

How did you come to work with Ropstam BPO Inc.?

Better1 is part of a group of companies being held by a larger company. We got the recommendation of Ropstoam from one of our sister companies — who created an app using them as well. When we endeavored to move on to our app development phase, the recommendation came naturally.

How much have you invested with them?

I’d say about $20,000–$30,000 CAD (Around $15,600–$23,400 USD).

What is the status of this engagement?

We started working with Ropstam in September 2020. We launched in mid-June, and our partnership remains ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a client’s standpoint, Wali has good empathy for the business. He understands what we’re looking for, and anticipates the questions that we would have. He made a number of suggestions that made improvements to the eventual and final outcome.

We’re on time, on budget, and because of that empathy, even if we divert a little, I don’t think Ropstam would charge us for it. He understands the overall direction of what we want to achieve and sticks to it.

How did Ropstam BPO Inc. perform from a project management standpoint?

We would have formal meetings every Monday, and then the required intermittent meetings throughout the week. I would have an internal IT staff meeting with him as well in order to get things done. Slack is the predominant way in which we would communicate, but our calls would mostly be done on Hangouts and Zoom.

What did you find most impressive about them?

They have a holistic view of what the business is trying to achieve. Wali's way of thinking results in us getting a better product. I’ve worked with a lot of developers where they would say “ask for this and you get that”, but the end product wouldn’t be optimized the way we wanted.

With Ropstam, they present the latest thinking and they tell us what we need to build and what the budget will be — it’s a much more open discussion.

Are there any areas they could improve?

It’s hard to tell from my level, but their communication is good and they articulate the metrics quite well. Nothing major comes to mind.

Do you have any advice for potential customers?

I would advise them to spend the time as we did in the design process, and make sure they understand what they’re trying to achieve from a business perspective.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Quaint Interactive Inc., a children's music games company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ropstam Solutions Inc. to accomplish for Quaint Interactive Inc.?

We needed help with Flash to HTML5 conversion.

SOLUTION

Can you describe the scope of work Ropstam Solutions Inc. handled for your children's music games project? Please include the main deliverables if you can.

Ropstam Solutions Inc. provided us with a proposal for our project.

What is the team composition?

We worked with one teammate from Ropstam Solutions Inc.

How did you come to work with Ropstam Solutions Inc.?

We found them on Upwork. We chose them because they had high ratings, their pricing fit our budget, and they were friendly, positive, prompt, and professional.

How much have you invested with them?

We spent less than $10,000.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ropstam Solutions Inc. had one of the best proposals I've ever seen.

How did Ropstam Solutions Inc. perform from a project management standpoint?

We communicated via virtual meetings.

What did you find most impressive about them?

Ropstam Solutions Inc. was friendly, positive, prompt, and professional.

Are there any areas they could improve?

There was nothing they needed to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of Meteor Game Studios

Describe what your company does in a single sentence.

We develop unique, innovative and creative video games for audiences across the globe

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ropstam Solutions Inc. to accomplish?

• To revamp our website

SOLUTION

How did you find Ropstam Solutions Inc.?

• Online Search
• Clutch Site

Why did you select Ropstam Solutions Inc. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Ropstam Solutions Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were in charge of making sure that our platform integrated with LiveTex and Genesys without a hitch and of handling and processing data with RabbitMQ in an effective manner. The main deliverables included an efficient RabbitMQ message queuing system, a dependable and scalable backend architecture, and effective API connections with the previously mentioned third-party services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our message processing times were significantly reduced, which sped up data handling and response times. All of these results added up to increased user happiness and a discernible improvement in our system's overall performance metrics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their approach, combined with a clear organizational structure, made our engagement smooth and highly productive.

What was your primary form of communication with Ropstam Solutions Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their blend of technical acumen and industry insight was impressive, fostering an environment of trust and collaboration.

Are there any areas for improvement or something Ropstam Solutions Inc. could have done differently?

Everything was ok