Rootsquare Technologies (RST) is a most rapidly growing, innovative IT Services & Consulting company founded in 2012, in India, providing consulting, development & maintenance covering Information Technology, Software development, System Integration & Custom Applications development through its offshore, onsite & dedicated delivery teams and is driven by domain expertise, commitment and Client's fulfillment. Today, RST has diversified portfolio serving around the global customers with highly experienced technical and functional team.
RST has more than 30 worldwide satisfied customers with diversified technology's and provides services to start-ups, mid-sized and multi-billion dollar companies across APAC, US, UK / Europe, and the Middle East.
With an in house team of approx. 52 associates in most demanding technology spheres enable RST to fulfill the customer aspiration with utter commitments. We always keep a bench strength of 7 associates to adequately ramp up in a shorter span of time. We align our internal processes and methodologies completely oriented to Client requirements and businesses. Through our comprehensive consulting & management expertise, innovative problem-solving methods and timely delivery which enable ideal partnership for an array of IT services. Over 5 of our 30+ clients consider us a strategic partner.
At RST, we believe in customer first approach and keenly adhere to a stringent Quality Policy at our Offshore Development Centre (ODC). The center works as an extension of Rootsquare Technologies' development environment and reduces total cost of ownership by handling a large part of our development & maintenance.
"Rootsquare Technologies fixed the problems efficiently and maintained the core functionality’s reliability."
Jan 30, 2019
VP, My E Services Sdn Bhd
Anonymous
Verified
Information technology
Petaling Jaya, Malaysia
11-50 Employees
Phone Interview
Verified
Rootsquare Technologies did custom mobile and web development for iOS and Android. They used Node.js and Laravel PHP. The project included weekly rollouts.
Rootsquare Technologies met expectations for performance. The solution was reliable and experienced only minor bugs. Proper documentation, regular communication, and quick fixes ensured those quality results.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a VP at My E Services Sdn Bhd. We’re a software development startup. I’m in charge of IT operations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Rootsquare Technologies?
Our team did market research for a solution we wanted to develop. We hired Rootsquare Technologies to provide custom mobile and web development.
SOLUTION
What was the scope of their involvement?
The engagement started with the software requirements specification (SRS) stage. Collaboratively, we built the application for iOS and Android. Rootsquare Technologies architected the solution. We used Node.js for the APIs and Laravel PHP for the web frontend, specifically the admin panels.
What is the team composition?
We worked with a 13-person team.
How did you come to work with Rootsquare Technologies?
Rootsquare Technologies approached us and asked to form a partnership. Their young and dynamic team made us interested. We hired them because they were professional and responsive from the start.
How much have you invested with them?
We spent $100,000.
What is the status of this engagement?
The strategy stage started in October 2017. Work lasted from February–November 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Rootsquare Technologies provided proper documentation for the project diagram, solution architecture, and the user manual. This comprehensive serviced benefited the custom build. Overall, the team met our expectations.
How did Rootsquare Technologies perform from a project management standpoint?
We held weekly strategy meetings and daily stand-up calls to review progress with the respective timeframes. Rootsquare Technologies did everything necessary to ensure a seamless delivery. They followed agile methodology and were available at all hours to talk. The team used Bugzilla for bug fixes and communicated via WhatsApp and Skype.
What did you find most impressive about them?
They did a great job, especially given our weekly update rollouts schedule. Our platform had a few bugs, but no software is entirely error-free. Rootsquare Technologies fixed the problems efficiently and maintained the core functionality’s reliability. We learned more about how technology can achieve our functionality expectations.
Are there any areas they could improve?
No. They ensured a seamless experience. We collaborated with them and never experienced a major issue. No one can make a bug-free software, but with proper testing on both sides can minimize future problems.
RATINGS
4.5
Quality
5.0
Service & Deliverables
"They were always available. The team supported us from day one."
Schedule
4.5
On time / deadlines
"No matter how well we plan, there will always be occasional slippages."
Cost
5.0
Value / within estimates
"They were flexible enough to understand our position and subsequently provide cost-effective solutions."
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