Riseup Labs

BACKGROUND

Please describe your company and your position there.

I am a Manager at Snehasish Mahmud & Co. We offer Financial Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Riseup Labs provided mobile app development for our finance platform. Our goals were to create a 2 app platform to offer better services to our clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for the top developers and came across Riseup Labs and after meeting with their team I immediately knew they were a great fit for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs is creating an app for a Finance company . We expect the app to be available on both Android and iOS.

How many resources from the vendor's team worked with you, and what were their positions?

4-5 plus, and have an ongoing management team through Riseup Labs. I'm very blessed to have it!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we have received amazing feedback from potential users, consumers, and other notable professionals.

Describe their project management style, including communication tools and timeliness.

Their project management was very effective. The PM was very involved in communicating our requirements and timelines to the developers.

What did you find most impressive or unique about this company?

The experience overall was the most impressive. From day one, they worked out every detail and spec of the development. They guide us to make the smartest decisions that are cost-effective.

Are there any areas for improvement or something they could have done differently?

No, they were an amazing team that adapted to the ongoing demand for mobile apps and excelled at their work!

BACKGROUND

Please describe your company and your position there.

I'm the Software Engineer at a software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

It was our client's project. we have collaboration with Riseup Labs for the project. Riseup Labs have redesigned and extended the main website and made a partner website for new customer engagement. The old website was hideously slow. So we needed increased website performance and SEO for both websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them by Google search.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A media network was required to update its website and partnered with Riseup Labs to help with the project. The project's goal was to ensure the site's high performance and right SEO performance.

How many people from the vendor's team worked with you, and what were their positions?

Mostly worked and coordinated with the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designers and developers are true professionals. They understand your concept and make it a reality. Great to work with! Very efficient, precise, and handling the final details with ease. I will work again.

Describe their project management style, including communication tools and timeliness.

During the effective planning, all critical points were discussed, further communication included discussion of recent issues. The project's progress could be tracked using a special program Active Collab, which is very suitable. The project was completed on time and took into account all requirements.

What did you find most impressive or unique about this company?

They were highly skilled and very professional.

Are there any areas for improvement or something they could have done differently?

No. I gave them glowing reviews because of the quality of their work. The website was difficult.

BACKGROUND

Please describe your company and your position there.

I am the Head Of Marketing at Excellence Bangladesh.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted to grow our business. So our team hired Rightpoint to allow us to build and validate a mobile application fast.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We considered four vendors, including Riseup Labs. I worked with the team in the past and kept a good reputation. We chose Riseup Labs because they had an agile and creative approach to conceptualizing our vision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent a few days brainstorming what would echo with a younger mobile-first audience. We then applied those ideas to a prototype and wireframes, creating a mock experience that we later put in front of users.

Riseup Labs designed user flows made the experience and collaborated on user testing. Our team then did overall mobile app development for iOS Android.

How many resources from the Riseup Labs team worked with you, and what were their positions?

We interfaced with about three people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app was recently launched after performing well during user testing. Additionally, each KPI is positive. These results align with our anticipations for such a thorough engagement.

Describe their project management style, including communication tools and timeliness.

The team was innovative and easy to work with. Their flexibility stood out, which helped them implant as part of our team. We communicated via face-to-face meetings and a range of remote tools.

What did you find most impressive or unique about this company?

We enjoyed being around the team because they never complained. Riseup Labs is always on call and remained willing to exceed expectations.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Assist Management Consultancy is one of the leading consultancy services Firm in Bangladesh. We always strive for excellence and perfection through dedication and integrity. We develop and deliver solutions that enable our clients to achieve their desired goals and focus on developing of human resource as well as organizational growth.I am the CEO of Assist Management Consultancy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

We needed a team to enhance the look and feel of our mobile apps.

SOLUTION

How did you select this vendor?

We searched online for about two months. Finally, we found Riseup Labs and had an initial meeting with them.

Describe the project in detail and walk through the stages of the project.

Riseup Labs sent us a pair of options before moving ahead with the green light and redesigning the mobile applications. Once that was done, they kept in touch with us every week to ensure the work they handed over during the sprints was exactly what we wanted.

How many resources from the vendor's team worked with you, and what were their positions?

We were directly in touch with a product manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our users love the unique look and find it easier to navigate.

How effective was the workflow between your team and theirs?

We had no problem contacting their team, and when we did, they would respond.

What did you find most impressive or unique about this company?

Their work was clean and direct to the point. They are not expensive regarding their offering either. We wish them the best of luck.

Are there any areas for improvement or something they could have done differently?

Can't think of any.

BACKGROUND

Please describe your company and your position there.

I'm a software engineer at a consultancy that helps to automate business processes, reduce cost of operation, and provide long lasting flexible solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

To develop an engaging gaming portal for a Contest during Eid. Clients wanted to increase their brand awareness by this game contest.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our business had previous Works with Riseup Labs and felt their knowledge, development skills, and communication were outstanding.

Describe the project in detail and walk through the stages of the project.

They created an excellent online game for customers during Eid that was accessed via an email account. People will play the game, and there is a leaderboard. We first came out to Appetite to see what could be created and how similar activations had been a hit in the past.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people; a Project manager and a senior developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were satisfied with the activation results and had approx 10000 users. Learnings from this would be to set the probabilities of winning properly and target social sponsorship to drive consumer awareness

How effective was the workflow between your team and theirs?

They were amazing to deal with and made sure our deadlines were met.

What did you find most impressive or unique about this company?

Their imaginative work stood out. I was satisfied with how they transferred what we discussed into the game. It was all done professionally and creatively.

Are there any areas for improvement or something they could have done differently?

We enjoy working with them, but they could drive more conversions for us.

BACKGROUND

Please describe your company and your position there.

I am a specialist in innovation & Branded Digital Services at Robi. We work with new product development, games and applications which cater the target market in a way that increases the value added services inside Robi portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

Our app has little games of chances. We grew, so we needed a company to improve our games design and animation teams.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through Google search when I was looking for for new design resources.

Describe the project in detail and walk through the stages of the project.

Working collaboratively with in- house developers. Rise-up Labs maintains the game design and animation for our games. in addition, they're in charge of animation and user interface

How many resources from the vendor's team worked with you, and what were their positions?

We work with one of their project managers, but we've also communicated with other team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company has grown since we started working with Riseup Labs. First, we had two games in our app but now we have more than five games. In addition, we have a large team in-house that includes developers and designers.

How effective was the workflow between your team and theirs?

They're very systematic and good at performance. Also, they're great communicators. Everything is so transparent, so we can see who is working on our account and provide feedback.

What did you find most impressive or unique about this company?

They're flexible, sensitive, and do high-quality work.

Are there any areas for improvement or something they could have done differently?

I can not think of anything.

BACKGROUND

Please describe your company and your position there.

Kolkata is a 24/7 news TV channel broadcasting from Calcutta (Kolkata). Kolkata TV is the most vibrant and happening News Channel of Kolkata. I am Head of IT at Kolkata TV Bangladesh Bureau.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted a good company who can handle our work and produce a great quality. Our main objective was to build a news portal mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our Team found Riseup Labs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed the app on both android, IOS. We used Flutter and Backend in Laravel for the app. They had a kick off meeting initially and every week we used to schedule calls and discuss the project's progress.

How many resources from the vendor's team worked with you, and what were their positions?

I’ve worked with 3-4 of their resources in total, including a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their team had their own ideas and suggestions, which helped us to develop the app. They were understanding and supportive in emergency cases, even out of office hours.

Describe their project management style, including communication tools and timeliness.

Project management isn’t a headache. We set up Zoho for our teams. We also use Zoom to communicate with the project manager. They make it very easy to reach out to them.

What did you find most impressive or unique about this company?

Their skilled developers built our application in such a way that we needed. The project manager and salesperson replied promptly. They responded whenever I needed it. They kept trust with us..

Are there any areas for improvement or something they could have done differently?

All work up to this point has been excellent! We definitely hope to have a long-term relationship with Riseup Labs and it will be without doubt our first option to develop future projects.

BACKGROUND

Please describe your company and your position there.

FlexxPay offers a digital solution to employers so their employees can access their earned income instantly before the regular payday. I am the Founder and Managing Director of FlexxPay.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We needed some explainer animated videos.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We searched out over three different companies, and we chose Animation Explainers due to their overall professionalism, attention to detail, and price. In comparison, they were not the most expensive.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We have completed more than 10 videos. Animation Explainer videos have been producing 120 seconds to 160 seconds. All videos will essentially show our value proposition to increase leads and appointments for our business.

Who did you work with and what was the feedback process like?

I worked with their project manager and a video animator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My whole team was blown away by the results. No denying feedback for once.

Describe their project management style, including communication tools and timeliness.

They are relatable and expert, and the team does what they promise. You could not ask for more in a productive firm. I'm used to projects being delayed, but it didn't happen here.

What did you find most impressive or unique about this company?

Their project manager Mr. Dipu was a great communicator and very hands-on with everything that was needed. They were very accommodating from scriptwriting, storyboard, and edit processes, and I didn't have to repeat myself endless times. Just said what I wanted once - and they got it.

Are there any areas for improvement or something they could have done differently?

No objections.

BACKGROUND

Please describe your company and your position there.

Mobile application developer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

To update the existing website in a more modern manned with readable blog and easy to access Corporate Media Awards log

SOLUTION

How did you select this vendor and what were the deciding factors?

Our colleague referred them to us as the best pick

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed to rethink and redo the website. The Riseup Labs team has started with the goals and sitemap that we would need in the new version. We have analyzed our needs and collected the moodboard for the new version of the website, collected and set task for the contend, accomplished design and development part

How many people from the vendor's team worked with you, and what were their positions?

Project manager Art-director Web-designer Two developers QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website demonstrates great improvement to the old version and also is responsive and SEO-optimised

Describe their project management style, including communication tools and timeliness.

The workflow was delivery-oriented, our participants were minimal so we could efficiently work on the result.

What did you find most impressive or unique about this company?

Their approach to UX design was great! We’ve replaced the images in the blog with emojis – great move since you’re always short on stock content. The way they’ve structured menu and responsive layout – truly great

Are there any areas for improvement or something they could have done differently?

Not the ones that I would underline

BACKGROUND

Please describe your company and your position there.

Robi Axiata Ltd. is a leading mobile network operator offering a wide range of digital cellular mobile telecommunication services including but not limited to voice, data, value added services and electronic transactional services to its customers in the territory of Bangladesh through its network. Currently I’m working as a Graduate Trainee in the Market Operations division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

We hired Riseup Labs to develop the game in 2018. Development was completed in May 2020, after which we launched it. Ever since the launch, the game has been under continuous development by Riseup Labs.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Riseup Labs through tender.

Describe the project in detail and walk through the stages of the project.

Treasure wars is a user-friendly game accessible to gamers of all ages, providing them with the opportunity to roam around Dhaka city and participate in a thrilling battle to win treasures in real life by killing all the monsters coming their way. This game will provide users with a unique experience of competing with their friends to find treasures that can be translated into burger, pizza, French fries, bundle data pack, handsets, t-shirts and many more in real life.

How many resources from the vendor's team worked with you, and what were their positions?

What was the team composition? The team comprises 1 project manager and 5 developers of which 3 are senior devs and 2 are junior devs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall the experience with Riseup Labs is quite smooth. The biggest challenge with maintaining and operating gaming OTT apps is that we need to continuously improve the user experience as per the customer feedback. Every now and then new problems are being identified but the way Riseup Labs supports diagnosing and overcoming these challenges from the product end is truly appreciable.

How effective was the workflow between your team and theirs?

The team manages the project and the time difference well, and they follow timelines. We communicate via email, zoom, and WhatsApp.

What did you find most impressive or unique about this company?

The thought and effort they put into meeting deadlines were impressive. Communication was great.

Are there any areas for improvement or something they could have done differently?

No rooms for improvement. We are satisfied with their current performance.