Reckonsys

BACKGROUND

Please describe your company and position.

I am the Associate Brand Manager of Grahm

Describe what your company does in a single sentence.

We are a home buying platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• To create Website for Grahm - grahmrealty.com
• To help us out with whole web journey

SOLUTION

How did you find Reckonsys?

Referral

Why did you select Reckonsys over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Reckonsys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Here’s a detailed description of the key deliverables provided by Reckonsys for Grahm:

 Project: Web Development and Deployment for Grahm

Reckonsys partnered with Grahm to design, develop, and launch a robust, user-centric web platform that reflected the brand’s vision and enhanced the digital user journey. The key deliverables included:

1. UI/UX Design & User Journey Mapping
Conducted in-depth research to understand the target audience and business goals.
Designed intuitive and visually appealing UI components aligned with Grahm's brand identity.
Crafted seamless user flows and wireframes that optimized navigation and engagement across all pages.
Ensured responsive design for compatibility across devices (desktop, tablet, mobile).
2. Website Development
Built a scalable and performant web platform using modern front-end and back-end technologies.
Integrated dynamic and static content modules for easy content management and updates.
Emphasized clean code architecture and modular components for maintainability and future scalability.
3. Content Strategy and Integration
Collaborated on creating and structuring website content that clearly communicated Grahm’s offerings.
Integrated SEO-friendly content layout and metadata to enhance discoverability.
Supported visual content embedding (images, videos, maps, etc.) for enriched storytelling.
4. Bug Fixing and Quality Assurance
Performed comprehensive testing cycles to identify and resolve bugs and performance issues.
Included unit testing, cross-browser testing, and device compatibility checks.
Implemented real-time error logging and issue-tracking systems for future maintenance.
5. AWS Hosting and Infrastructure Setup
Deployed the website on Amazon Web Services (AWS) to ensure security, scalability, and high availability.
Configured load balancing, auto-scaling groups, and SSL certification for secure access.
Managed DNS, cloud storage, and backups as part of the infrastructure support.
6. API Integrations
Integrated Google Maps API for location-based features (e.g., property locations, user location detection).
Ensured seamless and optimized map performance with custom markers and interactive elements.
Implemented other third-party APIs as required for analytics, authentication, or user engagement.
7. Post-Launch Support
Provided continuous monitoring, performance tuning, and bug resolution post-deployment.
Shared documentation and knowledge transfer for internal teams to manage and update the site independently.
Offered periodic feature enhancements and improvements based on user feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here are some measurable outcomes from the Grahm website project that reflect its progress and success:

1. Increased User Engagement
Increase in average session duration within the first 3 months post-launch.
Reduction in bounce rate due to improved UI/UX and clearer user flows.

2. Improved Lead Generation
2x growth in lead form submissions and user inquiries via contact pages and map-based listings.
Integration of Google Maps API helped users discover relevant locations, improving lead quality.

3. Enhanced Performance & Uptime
99.9% uptime on AWS hosting infrastructure since launch.
Faster page load times, boosting SEO and user retention.

4. SEO & Traffic Gains
Indexed and optimized content led to a 70% increase in organic search traffic over 6 months.Higher rankings on location- and service-specific keywords relevant to Grahm’s audience.

5. Operational Efficiency
Admin-side content modules reduced dependency on developers for minor updates.
Automated bug tracking and cloud monitoring decreased downtime and response time for fixes.

6. Positive Stakeholder Feedback
Internal and external stakeholders reported higher satisfaction with the platform’s usability and design.

The website served as a core sales tool, supporting remote presentations and digital marketing campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Project Management & Collaboration
Reckonsys demonstrated a highly professional and collaborative project management approach throughout the engagement with Grahm. They adhered to well-structured timelines, maintained clear communication, and responded proactively to evolving requirements. Guru & Puru were very helpful! Special shoutout to Gururaj for being available all the time to resolve any queries. 

2. Timely Delivery: Every project milestone—from wireframes and design drafts to development sprints and final deployment—was delivered on or ahead of schedule. Their disciplined sprint planning ensured there were no major delays or bottlenecks.

3. Responsiveness: Reckonsys was highly responsive to feedback and evolving business needs. They maintained open communication channels via regular stand-up calls, sprint reviews, and dedicated feedback loops, allowing for quick iterations and real-time decision-making.

4. Transparency: They used collaborative tools  for real-time progress tracking and issue reporting, which created transparency across all phases of the project.

5. Proactive Problem Solving: Whether it was resolving bugs, refining user flows, or integrating third-party APIs, the team responded swiftly with solutions rather than just updates. Their proactive attitude significantly contributed to the project’s smooth execution.

6. Flexibility & Ownership: Even when project scope evolved slightly, they showed flexibility while maintaining a strong sense of ownership over the final product’s quality and performance.

What was your primary form of communication with Reckonsys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Reckonsys apart was their deep product thinking combined with technical precision. They didn't just execute tasks—they consistently challenged assumptions, offered strategic input, and aligned the web experience with the bigger picture of Grahm’s business goals.

A few standout qualities:

User-Centric Mindset: Their ability to think from the end-user’s perspective and translate business needs into intuitive design and functionality was exceptional.

Full-Stack Expertise Under One Roof: From front-end design to backend development, DevOps (AWS), API integrations, and content strategy—they offered a full-service experience without silos.

Commitment to Quality: Their attention to detail, rigorous testing, and ongoing support created a sense of reliability and long-term partnership.

Ownership Mentality: Reckonsys approached the project as if it were their own product—bringing proactive ideas, staying ahead of issues, and never compromising on experience.

Are there any areas for improvement or something Reckonsys could have done differently?

Nothing as such. 

BACKGROUND

Introduce your business and what you do there.

I’m a software development manager for Solutions30, a field service company. Our selling point is our technicians, who can execute service installations. Our main markets are telecommunications, energy, and utility.

I’m responsible for finding the correct resources for our different development teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

Our goal was to find senior profiles.

SOLUTION

What was the scope of their involvement?

Reckonsys has provided developers to work on our in-house system. After we chose them, we went to Bangalore to meet them in person; visiting them was easy because we already had another person hired in Bangalore.

We work with multiple squads, and Reckonsys has become a standalone team focusing on performance-related developments. They’re responsible for API frameworks and improving the performance of our application. We’re now ready to upscale the team, assign them team leads from Solutions30, and onboard them on the code base.

What is the team composition?

We started with two developers and have escalated to four, so it’s still a small team.

How did you come to work with Reckonsys?

We found them through a Google search.

What is the status of this engagement?

We started working with them in June 2023, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We use performance testing to measure Reckonsys’ deliveries, and they’ve passed those tests. Everything is working, and the system is faster due to their work, which makes our users happy.

How did Reckonsys perform from a project management standpoint?

They meet the deadlines of our predefined plan and deliver within budget. They communicate well through Jira, Confluence, and Slack.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give a shout-out to Sourav (Technology Lead).

What did you find most impressive about them?

They find resources quickly, and the developers meet the expected quality standards.

Are there any areas they could improve?

No, I can’t think of anything to improve.

Do you have any advice for potential customers?

I recommend keeping close contact with them. Also, keep a short line of communication with their management besides talking to the developers assigned if you’re working in staff augmentation. They’re very easy to talk to.

BACKGROUND

Introduce your business and what you do there.

I’m an application developer for an IT services company. I have more than 16 years of experience working in the IT industry. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We needed support developing an on-premises application for an end client. The goal of the app was to support the client's manufacturing process. 

SOLUTION

What was the scope of their involvement?

Initially, we provided Reckonsys with the project's scope and requirements. Once we agreed on the scope, the team started with the requirements analysis and worked closely with our team. Reckonsys has designed the app's screens using Figma based on our requirements, and once we approved the design, the team started working on development. The team uses React, Python, and PostgreSQL in the app's development. 

The app is related to manufacturing and has the functionality to gather the requirements of products our end client needs to manufacture. The app produces a report to manufacture this product, and Reckonsys has helped us build this custom application according to our end client's requests. The project is close to concluding after the team conducts a user acceptance test.

What is the team composition?

During the requirements gathering phase, I worked with 3–4 teammates from Reckonsys, including a team lead. The team lead has been present throughout the entire project. During the app's development phase, we've worked with 2–3 developers and one tester and with 1–2 additional resources who support us as required.

How did you come to work with Reckonsys?

We met Reckonsys through a referral.
How much have you invested with them?

Our investment for this project is in the range of $50,000-$199,999.

What is the status of this engagement?

We started working with Reckonsys in July 2023, and our project is about to be completed. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're satisfied with the app's design created by Reckonsys and all of our team has liked it. Reckonsys has a very strong and capable team to manage development projects. The team has suggested different paths and alternatives to accomplish our goals and different technologies to use. We're pleased with the services provided by Reckonsys. 

How did Reckonsys perform from a project management standpoint?

Reckonsys delivers work on time and on budget. We track tasks using Jira and communicate via email and virtual meetings.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I appreciate Sathish's (Founder & CEO) work because his thought process and ideas are amazing. His involvement in the project has been good through the project's different phases, providing valuable ideas that have helped us. 

What did you find most impressive about them?

I've worked with several service providers, and Reckonsys is the best. Their pricing is decent, and their work quality and abilities are outstanding. I strongly recommend working with Reckonsys.

Are there any areas they could improve?
I can't see any improvement areas for Reckonsys.

Do you have any advice for future clients of theirs?

I suggest having an open discussion with Reckonsys about your requirements so they can evaluate your project and offer suggestions and ideas to help accomplish your goals.

BACKGROUND

Please describe your company and position.

I am the CEO of Enquirybot

Describe what your company does in a single sentence.

SaaS platform, website chatbot and CRM

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• Build front and back ends for Enquirybox SaaS platform

SOLUTION

How did you find Reckonsys?

Online Search

Why did you select Reckonsys over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Reckonsys were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to build out one, followed by a second, SaaS platform from nothing to a fully commercialised product scalable to thousands of customers. Our first product launched in April 2020 and our second product launched in January 2024.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hundreds of paying customers currently using our platforms. Extremely high customer satisfaction in using the software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This has been an ongoing project for coming up to 5 years. There have been so many deliverables, we couldn't list them here. Suffice to say that we have settled into a regular rhythm of monthly/bimonthly sprints which include agreed on deliverables and on which Reckonsys regularly deliver.

What was your primary form of communication with Reckonsys?

Virtual Meeting

What did you find most impressive or unique about this company?

We have an excellent cultural fit with Reckonsys. They understand what we are trying to achieve and work hard to help us achieve our goals. They are reliable, honest and technically strong.

Are there any areas for improvement or something Reckonsys could have done differently?

It took us a while to get into a rhythm of sprints getting delivered on time. This has been resolved for a good while now with a settled team.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Pharmallama. Headquartered in Bangalore, India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reckonsys, and what were your goals?

We had to build a custom application for an automated pharmacy. Our goals were : To get an Android & iOS application live for our pharmacy.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been associated with Reckonsys for a while. Our previous projects were not only successful, but each of the projects had a clean methodology, which helped us save time & money.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work included building pharmacy application on ios and android. Technologies used: Python 3.x, Django 1.8 or higher or Flask, ORM (Django-ORM, SQL Alchemy) Server Side Templating Languages (Jinja2, Mako, Django Templates), Graph QL, Celery, Elastic Search/Solr, Django Rest Framework, JWT, Pandas, NumPy, SciPy, HTML5, CSS3, Object-Oriented Javascript, Linux OS, GIT, DevOps, Docker, AWS

How many people from the vendor's team worked with you, and what were their positions?

There were a total of 4 people who have worked with us :

1) Project manager
2) Lead engineer backend
3) Front end engineer
4) IOT engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been able to release our application on time and drive our business up by 40% MoM. All the deliverables promised were fulfilled. As a matter of fact, we are still working with them.

Describe their project management style, including communication tools and timeliness.

The project was coordinated on one single channel slack which made it very easy for our team to coordinate with Reckonsys

What did you find most impressive or unique about this company?

They are transparent and very competitive in the market with their approach, pricing & framework. Their developers are a class apart in terms of learning and execution.

Are there any areas for improvement or something they could have done differently?

We haven't faced any serious challenges with the team.

BACKGROUND

Introduce your business and what you do there.
I’m the technical director of a tech consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?
We needed a SaaS platform built for one of our clients.

SOLUTION

What was the scope of their involvement?
The platform is a multi-tenant system. It provides fast solutions for an existing customer base of our client, in the travel industry, such as airlines, hotels, taxi, etc. It offers solutions to end customers to use the applications to access the content. For example, a user could book an airline ticket through the application.

First, Reckonsys created the platform’s wireframes and UX design. They helped with the software design and built the solution from the ground up as an MVP. Their team built the first set of applications, including the travel booking application. They’ve also handled integration with travel providers, such as airlines, to introduce their company to the platform. Phase one has completed, and we’re in technical setup for the next phase.

What is the team composition?
We work with a delivery manager, lead technical architect, a development team of about six, and a dedicated QA person.

How did you come to work with Reckonsys?
We approached several providers with the scope of work and our preferred approach for the project. This team was introduced by a mutual acquaintance and invited to submit a proposal. We chose them because their proposal was the most detailed, and we liked their approach and plan of delivery.

How much have you invested with them?
We’ve invested over $100,000.

What is the status of this engagement?
We began working together around October 2020, and the engagement is ongoing.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 
We weren’t familiar with the domain and neither was the Reckonsys team so we utilized an agile approach. As we learned and applied that knowledge, Reckonsys stayed flexible and kept their focus on the original objective of going live. They helped us not get bogged down by infrastructure and kept us focused on the functionality must-haves for the MVP. Their team met the requirements of having a featured demo at the end of each two-week sprint. Their approach is great, their UX developers are fantastic, and they’re very quick with turnaround.

How did Reckonsys perform from a project management standpoint?
While the project management is being handled by a different partner, Reckonsys’s delivery manager has worked closely with us and them. We have weekly planning sessions. Even with unexpected delays, we were able to launch by the end of March 2021 and stay within the set cost. We use Jira, Aha!, and Microsoft Teams.

What did you find most impressive about them?
Each person on the team knows what they own and sticks to it. Their sense of ownership makes delivery that much easier. Regarding technical skills and the ability to deliver, they’re one of the best teams I’ve experienced.

Are there any areas they could improve?
Reckonsys could improve by introducing the idea of architecture or design security and establish it as a development practice. When it came to this aspect, their developers required more help and had a lot of questions for the first half of the project.

Do you have any advice for potential customers?
They know what to do and always look to use tools that provide the best value.
 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software company that’s trying to revolutionize the fantasy soccer league space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We changed our development team a few times and needed a new partner.

SOLUTION

What was the scope of their involvement?

They created a mobile responsive web application for us. Another vendor built the foundation and Reckonsys created a more scalable architecture, a testing environment, and a production environment. Users are able to sign up on the platform, create an account, refer friends, and create a fantasy league.

They integrated with AWS and other third-party platforms in order to integrate it into our site. The main coding languages they used were Elixir, JavaScript, HTML, and CSS.  

What is the team composition?

We started off with one backend developer and one frontend developer. Then, we hired an HTML specialist and expanded our team. They’re very flexible with scaling up and down.

How did you come to work with Reckonsys?

They were referred to us.

How much have you invested with them?

We’ve spent $100,000.

What is the status of this engagement?

We started working together in January 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They didn’t have an Elixir developer initially, but they offered two free developers for free for the first month to learn the tech stack and build the platform.

We measured success in terms of the features built with our investment. They performed extremely well. They’re a very cost-efficient partner.

How did Reckonsys perform from a project management standpoint?

They’re great. We use Jira and Basecamp for project management. We communicate via email and Zoom calls three times per week.

What did you find most impressive about them?

Their flexibility in staffing and the hours they work are impressive. They’re always willing to pitch in on the weekends. Additionally, their ability to learn a new tech stack was also impressive. One of our developers became an expert in Elixir in just 2–3 months, which was pretty incredible.

Are there any areas they could improve?

No, we’ve had a great experience working with them.

Do you have any advice for potential customers?

If you don’t have a project manager assigned to you, align with them beforehand on exactly what you need and what your timeframes are. Stay on top of updating your project management tool to maintain efficiency.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Pathfinder.health, an early childhood developmental delay detection and intervention tool. We help parents identify what to look for, when to look for it, and how to assess their child’s development independently. We also have a call to action to physicians and if their child is in daycare or being taken care of by others, we link all the caretakers together with the pediatrician.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We needed help with development.

SOLUTION

What was the scope of their involvement?

They built a mobile app that serves parents, caregivers, and daycares. They also built a web app for pediatricians.

We have parents and caretakes log information. On a bi-monthly cadence, we have them take certain assessments that are clinically validated. All that information is presented to the pediatrician in a well organized EMR mechanism. It’s also presented to the physician with certain high-risk indicators already highlighted. 

The app is available on iOS and Android, but we decided to build a progressive web app so we can have a single codebase. 

What is the team composition?

We communicate with the project manager the most. Given the size and how quickly we scale, the CEO is involved on a fairly regular basis. The UI/UX designer is also involved in our daily and weekly calls. Sometimes we do work directly with the software development engineers if there’s something super urgent that needs clarification.

How did you come to work with Reckonsys?

We’d been looking for someone for a while. My CTO knew about them and recommended them to me. We started with a small engagement. They proved themselves, and we decided to expand the engagement. 

How much have you invested with them?

We started at $4,000–$5,000/month. Now we’re up to $20,000/month.

What is the status of this engagement?

We started working together in February 2020, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Feedback from our internal team, users, and potential investors has all been positive. My product manager says they’re highly responsive. Bugs are addressed and fixed quickly.

They work independently and think critically. We don’t need to get extremely involved and be super detailed about everything. We can lob something over the fence and they figure something out.

How did Reckonsys perform from a project management standpoint?

Project management is very good. At least a few software development engineers are always present on the calls but we’re not necessarily interacting with them all the time. They tend to have a good backup plan. Things have been delayed but everything has been launched on time. At the same time, we throw curveballs at them as well. It’s not always their fault when there are delays.

What did you find most impressive about them?

I’ve worked with a couple of organizations like them until we found the right one. They can take a concept and turn it into a design without requiring highly detailed specifics which is a huge timesaver for us.

Products go through highly rigorous testing. Where there have been issues that we needed to address, they explained what they were thinking and the user feedback they were getting. By in large, they’re really good about meeting deadlines. 

Are there any areas they could improve?

We work through any issues that come up. They’ve been flexible and open to feedback. I wish I had an earlier heads up that our product manager was going to be leaving. At the same time, they did give us enough of a heads up to start thinking about how to redesign the team to get us to the next checkpoint.

Do you have any advice for potential customers?

I found it helpful to make sure we have documentations that state what will be delivered and when. Make sure you’re using Jira or some other tracking tools. Plan at a more strategic level.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a global online marketplace for interior and landscape designers to showcase and monetize their skills. Homeowners can come on the platform to review a different variety of styles and design ideas with a curated shopping list. They can go ahead by the items directly from the online stores based on those lists.

In the process, merchants also benefit because their items are getting advertised.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

Reckonsys helped develop the website.

SOLUTION

What was the scope of their involvement?

I did the competitive analysis and market research before coming up with the use cases and the entire function and business. I wanted Reckonsys to do all of the technical work.

For the frontend, they used HTML and JavaScript. For the backend, it’s Python. They also used a tool for messaging functionality.

I wanted minimal details so users could focus on the actual content. We’re trying to sell to homeowners while bringing them the best value.

What is the team composition?

We primarily work with three people. Based on the skills required, they changed the resources for the best fit. Our main point was the project lead, and we have two development resources.

How did you come to work with Reckonsys?

I was referred to them by someone.

How much have you invested with them?

We’ve invested between $10,000–$50,000.

What is the status of this engagement?

We started with the design in June 2019, and we’re still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Reckonsys delivered what we initially set out to do. I have a very crisp website. The original designs are minimalistic, which is exactly what I wanted. They’re also up to an international standard. To my knowledge, there are minimal to no bugs.

The beta launch was in February. Since then, we’ve worked on backlog items and enhancements. Now, the designers can even maintain a portfolio on the site to showcase their skills.

Their CEO works with clients throughout the entire process. He’s very good to work with and approachable.

How did Reckonsys perform from a project management standpoint?

We used to have a weekly scrum call that included the project lead and the team. When we couldn’t meet, they were prompt enough to come back with a rescheduled timeslot. We use Jira and Slack. On Jira, we directly provide updates and changes, and we’re also to keep track of the requirements. It was streamlined and efficient.

What did you find most impressive about them?

It’s the collaboration. All teams should be in sync with the product owner’s requirements. Otherwise, something else will be delivered.

Reckonsys puts in the required effort to understand what’s asked of them. They’re all easily approachable. If there’s a use case that hasn’t been thought through properly, they’ll brainstorm with the client.

Are there any areas they could improve?

When the project duration is long, testing needs to be automated. I think that’s something I need to work with them, so we can hopefully build a regression testing suite in the near future. That’s more something I need to put on my own roadmap. Otherwise, they’re great to work with.

Do you have any advice for potential customers?

Be very clear about what you want. If you’re not clear of requirements yourself, that will just delay the project. Have a crisp vision of what you think you want at the end of the project.