Rainstream Technologies

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Principle Real Estate Companies

Describe what your company does in a single sentence.

Commercial Real Estate Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rainstreamweb to accomplish?

• Website Redesign
• Customer CRM/ERP System
• API integrations / Accounting

SOLUTION

How did you find Rainstreamweb?

upwork

Why did you select Rainstreamweb over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Rainstreamweb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They have developed multiple websites and a custom CRM/ERP system to handle all parts of my business from Customer Records, Property Records, All Accounting, Commissions and HR functions, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have worked with Mehul and the team for 3 years. They have far exceeded my goals and were committed to making the project a success - always understanding and offering solutions to my goals as if they were working along side me in the business.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We utilize Trello and Teams, and have constant engagement.  The owner of the company is available 24/7 - the Project Manager and I communicated frequently and effectively to solve all problems.  We often used videos and a project management system to exchange goals/ideas/solutions and progress.  Communication was 100%

What was your primary form of communication with Rainstreamweb?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mehul and the team.  Their culture is great, the employees take pride in their work and very customer focused.

Are there any areas for improvement or something Rainstreamweb could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the project lead of Agencia Big Money. 

Describe what your company does in a single sentence.

advertising agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rainstreamweb to accomplish?

• Development

SOLUTION

How did you find Rainstreamweb?

freelancer.com

Why did you select Rainstreamweb over others?

• High ratings
• Pricing fit our budget

How many teammates from Rainstreamweb were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The platform has already undergone live customizations, but the source code is not synchronized with the actual front-end. The work will involve updating the code to reflect the changes made directly on the live site. Main Challenges: Review and Fix Functionalities: Ensure that all website and admin panel functionalities are working correctly. Payment Adjustment: In Mercado Pago, already integrated with PIX, Recurring Payments, and Split, enable the ability to activate and deactivate any of these options individually from the admin panel. In Stripe, change to split with custody (the direct method already exists). Performance Improvements: Reduce loading times and improve the scalability of the site. Visual Improvement and UX/UI: Restore and enhance the design to ensure a professional final appearance, aligning the layout, colors, typography, and interactivity to provide smooth and pleasant navigation for the user. Adjustments in Private Session Flow and Notifications: Improve the management of private sessions and implement payment alerts. New Paid Feature: Allow streamers to pay to boost their profiles, with site highlighting and email campaigns for all users. Important: Real-time content moderation visualization 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unfortunately, the project had no measurable progress or success. We hired Rainstreamweb for a development project and provided all necessary information before the contract, including a detailed scope, explanatory videos, and a technical inventory of the source code. The team confirmed full understanding of the project and accepted the terms, but after gaining access to the code, they attempted to renegotiate the price without justification, claiming surprise at information that was already documented.

Additionally, the timeline was compromised, as the team spent more time trying to alter the contract scope than actually working on the agreed-upon deliverables. In the end, the project did not progress, resulting in wasted time and frustration. There were no concrete results demonstrating progress or success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rainstreamweb's project management was disorganized and unprofessional. From the beginning, it was clear that there was no structured plan to meet the established deadlines. Instead of focusing on delivering the work, the team spent most of their time trying to renegotiate the contract terms after they had already accepted the conditions.

No deliverables were completed on time, as the team delayed the start of the work with unfounded excuses and attempts to manipulate the scope. Additionally, when asked about deadlines and project progress, their responses were evasive and did not provide concrete solutions.

Regarding our needs, they did not respond efficiently. Even though they received all technical information and confirmed their understanding before starting the work, they repeatedly claimed surprise at details that had already been discussed. In the end, the project did not progress, and our time was wasted.

What was your primary form of communication with Rainstreamweb?

Email or Messaging App

What did you find most impressive or unique about this company?

Unfortunately, nothing about this company was impressive or unique in a positive way. Despite initial promises and confident communication, their actions contradicted their words. What stood out the most was the attempt to renegotiate the project terms after gaining access to our source code—something that reflects poor ethics and lack of professionalism rather than any impressive quality.

Are there any areas for improvement or something Rainstreamweb could have done differently?

Yes, there are several areas that need improvement. First and foremost, Rainstreamweb should honor the agreements they accept and avoid attempting to renegotiate after gaining access to sensitive materials like source code. Clear and consistent communication throughout the project is essential, and their approach lacked both transparency and accountability.

They should also improve their internal organization and project planning, as no deliverables were made within the expected timeline. Finally, professionalism and ethical conduct need to be reinforced within their team if they want to build long-term client trust

Company Responses

The service provider responded on March 26, 2025.

We have never worked with this company or its representatives.
 
Reason for the negative review:
They approached us through a freelancing platform to work on https://www.love248.com/, which is adult content. We declined due to our ethical policies, which offended them. Despite explaining our reasons politely, they retaliated by leaving a false review on our Clutch profile.
 
The Real Story:
With over 10 years of experience, we follow a strict process of deeply understanding project requirements before committing. In this case, the client was impatient and pressured us to accept the project immediately. However, as part of our due diligence, we identified several hidden tasks that could extend the timeline. When we informed them, they became aggressive, revoked the project, and resorted to posting misleading reviews.
 
Platform Compliance:
Since the project never started, Freelancer.com did not allow them to leave a review, as it was against their guidelines. Unfortunately, they took advantage of Clutch to spread false information.
 
Our Commitment:
We maintain our professionalism and ethical standards, ensuring every project aligns with our expertise and values. We stand by our decision and refuse to compromise on quality or integrity.

BACKGROUND

Please describe your company and your position there.

I am the Executive Secretary of Beautiful Haiti. Our main objective is to help children and young adults as well as orphans to fully develop and grow as an individual.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

We hired Rainstreamweb to create a custom website. Our goal is to build an online Multi-School Management System.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have been working with many developers on many different custom websites. I can easily filter the great and honest developers among them. That is the reason I choose Rainstreamweb.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I have been working with Rainstreamweb for many years. And I am very much confident that if you want to develop custom software, either for websites or mobile apps, I can bet on this company. My latest project with Rainstreamweb was building an Online School management in PHP Laravel for College or University, High School, Primary school, and early age Schools, and the project was done successfully on time. Mehul, the executive Director of Rainstreamweb and he is a very honest guy. He believes in client satisfaction rather than money. Mehul is available on time, and very quick to respond. When I started working with this company, I doubted that there will be miscommunication. Since in a team there are a lot of people working together, but trust me I was wrong, they never failed me. Mehul help me build an online school management website which is one of the greatest online school management. I will surely do more projects with Rainstreamweb soon. If you can dream it, you can do it! Contact Mehul now!

How many people from the vendor's team worked with you, and what were their positions?

I only work with Mehul, the Executive Director of Rainstreamweb.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I hired another developer to test the Multi-School Management System. I did test the Multi-School Management five times and Mehul is always happy with all the issues and bugs. He believed in client satisfaction rather than money.

Describe their project management style, including communication tools and timeliness.

Mehul is very quick to respond either on test messages or video call.

What did you find most impressive or unique about this company?

Mehul is honest and he responds to customers promptly.

Are there any areas for improvement or something they could have done differently?

Nothing for now.

BACKGROUND

Please describe your company and your position there.

I'm the owner and Projects director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

We hired Rainstreamweb for JSON API and PHP/HTML skills. The goals were to implement a complex API news feed into a website

SOLUTION

How did you select this vendor and what were the deciding factors?

We've worked with Rainstreamweb on many projects and all have been successful and quick.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was to deliver a customised and styled news feed from a company that aggregates industry-specific news articles. Rainstreamweb had first to inspect the API in detail to ensure it could do what we needed. They offered advice and started development immediately after we'd decided on the approach. The project was delivered exactly how we'd asked and without any further involvement from our side. Snagging was carried out and within 2 days we had those resolved and the final solution live.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was our only communication and he involved 2 team members to complete the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients loved the way that the feed looked and how fast it was pulled through to the page.

Describe their project management style, including communication tools and timeliness.

Project management was simple so we managed it in a whatsapp group and they got the brief straight away so communication was simple and to the point.

What did you find most impressive or unique about this company?

Their speed, skill, and efficiency were impressive.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Vizicall LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rainstreamweb?

Originally, we wanted to develop a full stack SaaS application.

SOLUTION

What was the scope of their involvement?

We’ve been working with Rainstreamweb for close to 10 years now. First, they developed the SaaS product we needed. For this project, we initially defined what we needed to get done. After we locked in the requirements, we started a very iterative process based on sprint cycles to get the development work done. 

Once everything worked the way we wanted it to, we released and retested the product. Rainstreamweb also developed our marketing site, which we requested to be responsive, and they handled various integrations to get the app up and running and make it profitable. Among the technology stack and integrations used for our platform are AWS and Twilio.

Since then, Rainstreamweb has made a lot of updates and integrations. For example, they’ve developed an API for us to deliver our product, as well as a multi-channel customer service backend where our agents can manage services for clients.

In addition to those development projects, Rainstreamweb acts as our primary product management partner. They help keep our services up to date and provide support on an ongoing basis.

Our product is a customer services platform that allows small and mid-sized businesses to have large-call-center levels of performance on a monthly basis at an affordable price.

What is the team composition?

I’ve worked with around 12 different resources from Rainstreamweb — including Mehul (CEO) — three of which I’ve worked with hand in hand. This has been one of the best things about working with them; once we get assigned a project lead, this person handles the daily interactions and keeps the project running.

How did you come to work with Rainstreamweb?

I had done some other work with another vendor in the past, and Mehul was on that team, so he and I developed a good working relationship. When I launched my company, we launched an RFP, looking for different vendors to develop our product. At the time, Mehul was also launching his own development company, so I included him in the RFP process. Out of the 12 vendors we vetted, we ended up choosing Rainstreamweb.

How much have you invested with them?

We’ve spent close to $90,000 so far.

What is the status of this engagement?

We started working together around September 2013, and our engagement is ongoing. The last project we did together was at the beginning of 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We had zero clients when we started this company, but thanks to the product developed by Rainstreamweb, we’ve been in business for ten years. Building a product from scratch that has become the core of our business is the biggest success metric we can share. When we started this project, we applied for a patent, and we were able to achieve that patent thanks to their great work.

In the last nine years, the volume of traffic on our site has either doubled or tripled every year. This demonstrates that Rainstreamweb built our product to scale from day one, and we’ve been successful in doing so. Furthermore, we’ve been able to achieve those results with very few changes along the way, only making small tweaks here and there.

We’ve worked with other providers over the years, but we keep coming back to Rainstreamweb because they do what they promise, and they’re very talented. When working with these other companies, products always had issues when launched. However, Rainstreamweb constantly tests and stresses the features we want to roll out before doing so. If they break the product, they fix it really quickly; that’s how they ensure to launch things that work.

How did Rainstreamweb perform from a project management standpoint?

Working with Rainstreamweb is a very simple process, so we enjoy our partnership. They’re very easy to communicate with, making it pleasurable to do business with them. I’m able to explain what I’m looking for in plain English, and they understand very clearly, which doesn’t often happen with other offshore companies.

They’re also very consistent with budget, and the value we get from them is significant thanks to their fair prices. After working with them for many years, it is very easy for me to know their cost structure in advance to be able to plan our budget.

Throughout our engagement, there have only been two occasions where we had misunderstandings about scope. On one occasion, it was completely on me, and on the other one, it was on them. On that occasion, they made it right and deducted the cost of it. 

Furthermore, a close working relationship was what I was looking for. Working with Rainstreamweb means working directly with a project manager who can take what I’m looking for and translate it into something meaningful from a technical perspective.

Our development work is based on an agile methodology. Initially, we used a waterfall framework but very quickly realized that we would perform better on an agile framework. We use Asana to manage projects, and they use Jira internally. Additionally, We’ve collaborated on Bugsnag for a couple of things.

Regarding communication, the channel depends on the time of the day due to the different time zones. We usually follow up over Skype after assigning tasks on Asana, but I can always text them if there’s an emergency. Another great thing about Rainstreamweb is that they’re always available. We’ve had issues at two in the morning in India on a Saturday night, and we’ve always reached out and found someone available.

What did you find most impressive about them?

Rainstreamweb is trustworthy and reliable.

Are there any areas they could improve?

Not really, although it would be amazing if they moved their company to Los Angeles for us to be in the same time zone.

Do you have any advice for potential customers?

Have a clear idea in advance of what you want out of your project and understand the possibilities; it will make the entire process easier. They’re very knowledgeable, so based on your idea, they can recommend different ways to do what you want using best practices. I trust their opinion, which has resulted in cost savings and better products.

BACKGROUND

Please describe your company and your position there.

I am the sourcing manager for a sourcing platform called Borderless Commerce. I help client source goods to set up their online business or to protect profit margins for brick and mortar stores.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

Our website was created in Nov 2021, but it needed an overhaul to make it a useful sourcing platform for those wanting to source suitable products with good pricing and shipping. We needed the website to link to multiple 3rd party APIs to include shipping and domestic sourcing platforms and everything needed to be changed to English. The goal was to give my clients access to most Chinese sourcing platforms without having to physically go to China.

SOLUTION

How did you select this vendor and what were the deciding factors?

This company was referred by one of the API providers we work with. At first, we did an initial assessment and small feature updates to evluate their technical ability. Later based upon their budget and deadline, we decided to go with this company for future upgrades.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

English Translation Currency Exchange API Connection of sourcing website API to backend Customer authentication

How many people from the vendor's team worked with you, and what were their positions?

Around 2-3 person team dedicated to the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Able to acquire at least 2-3 new customers for each new function added. These customers commented that the flow worked well and they would refer the service to other people.

Describe their project management style, including communication tools and timeliness.

Task management handled either in Trello or skype with updates and estimated timeline for each feature along with the opportunity to test some features.

What did you find most impressive or unique about this company?

We were impressed with their quick reaction times in fixing any issues and coding speed.

Are there any areas for improvement or something they could have done differently?

Focus a little more on customer journey to make it flow better. Have the mindset for customer to do less steps to get the outcome, which in most cases is the purchase.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small, independent used vehicle dealership. We sell used cars, trailers, RV's, as well as have a service shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

We hired Rainstreamweb to update and work on both our website and our internal custom program to manage our inventory and sales.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Rainstreamweb through a freelance site. After discussions with them regarding cost and seeing some of their work, we decided they were a good fit for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They took the framework that we had already set up and were able to improve stability and function utilizing Laravel. Every time we dream up a new function for our internal software, the Rainstreamweb team is able to make it a reality.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with several of Rainstreamweb's developers over the past three years. We utilize a project board to upload changes to them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are constantly adding features to our customized internal software to make the user experience and functionality better. Every challenge we have given Rainstreamweb has been met quickly, creating a program that reduces errors by our employees and allows us to sell vehicles in a much more streamlined and efficient process.

Describe their project management style, including communication tools and timeliness.

They have been quick to respond and complete projects, often much faster than we have expected. We have worked with our companies on projects and Rainstreamweb has been by far the most efficient and fastest to complete programming. We use email, Skype, and Trello to manage the communication.

What did you find most impressive or unique about this company?

Even with a 9+ hour time difference between us, the communication has been amazing! The development team is quick to respond when questions are asked and complete the requested upgrades in a quick, competent manner.

Are there any areas for improvement or something they could have done differently?

At times, the developer working on our project has changed and it has not always been communicated to us. We have discussed this with the team, and they are much better at letting us know when a developer has changed.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of a crypto portfolio tracker and tax software SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rainstreamweb, and what were your goals?

Backend and frontend development of a complete software solution for cryptocurrency traders and investors. The goal was to create an industry-leading SaaS product for portfolio tracking and tax calculations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to work with Rainstreamweb after interviewing different candidates. Deciding factors were communication skills and technical experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started out by discussing the project on a high level first. Next, we started working on an MVP that was completed after a few months of work. Since then, we have made countless updates and improvements to the design and functionality.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact. We started out with only a few developers, but today there are 10+ developers ranging from junior to senior developers that we are working with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a lot of positive feedback from our users, and our software is among the most advanced and easy to use in our industry.

Describe their project management style, including communication tools and timeliness.

In the beginning, we communicated daily on Skype to make sure the project got off to a good start. Later, we have primarily been communicating in Trello regarding everything related to development. The team has delivered according to both timeline and budget.

What did you find most impressive or unique about this company?

What stands out is their wide range of technical skills and expertise. They have developers with experience in the most used frontend, backend, and database technologies. What also stands out is the frictionless scaling of the number of developers that we have worked with, which has been a key reason for the success of our company.

Are there any areas for improvement or something they could have done differently?

Communication and progress were challenging in the beginning during the first few months, but this has improved significantly after the developers have gained more experience with what we are building and our company's goals.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Peloton, Inc

Describe what your company does in a single sentence.

Peloton, Inc. is an industry-leading engineering company that offers automation, system integration, jigs and fixtures, design, and custom controls. Defined as a small military group or platoon, the word “peloton” is also used by cyclists to describe a group working together toward a common goal. That, in essence, is our approach. We encourage you to browse our site, learn more about our company, and reach out to us if you have any questions about our services. Electrical and mechanical design Peloton, Inc. offers an unmatched selection of mechanical and electrical design services. Our dedicated team of engineers, managers, designers, and technicians are capable of working in multiple versions of Solidworks, Inventor, Pro-E, AutoCAD Electrical, and numerous controls software packages. We have earned a reputation for our ability to develop solutions that are elegantly designed, accurately documented, and able to be seamlessly integrated into your existing practices. Peloton Inc employs certified professionals for SolidWorks, Inventor, Pro E, and AutoCAD. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rainstream Technologies to accomplish?

• To reduce manual work in our shipment process and avoid errors. Also to make order handling and dispatch faster.

SOLUTION

How did you find Rainstream Technologies?

Clutch Site

Why did you select Rainstream Technologies over others?

• Great culture fit
• Good value for cost

How many teammates from Rainstream Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked on automating our shipment workflow. This included order processing, updating shipment status, and tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw less manual work and fewer mistakes in shipment handling. Also processing time improved and things became more organised.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was handled well. Things were delivered on time and they were quick to reply whenever we had questions or needed changes.

What was your primary form of communication with Rainstream Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

They kept things simple and focused on what actually works instead of overcomplicating with too many things.

Are there any areas for improvement or something Rainstream Technologies could have done differently?

Nothing i can think of , overall experience was great.

BACKGROUND

Please describe your company and position.

I am the Principal Engineer of Shopify

Describe what your company does in a single sentence.

Shopify is a complete commerce platform designed for entrepreneurs, brands, and businesses to sell products online, in person, and across multiple sales channels. It offers an all-in-one system for store design, product management, secure checkout, payments, shipping, analytics, and business growth, making it one of the most trusted platforms for eCommerce businesses worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rainstream Technologies to accomplish?

• We worked with Rainstream Technologies to improve the SEO of our eCommerce site. The goal was to increase our search visibility and bring in more organic sales.

SOLUTION

How did you find Rainstream Technologies?

• Online Search
• Referral

Why did you select Rainstream Technologies over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Rainstream Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Rainstream Technologies to improve the SEO of our eCommerce site. The goal was to increase our search visibility and bring in more organic sales.
 
They helped with technical fixes, keyword targeting, and optimising our product pages. Within a few months, we started to see better rankings and a steady increase in organic traffic and orders.
 
Communication was straightforward, and they were quick to respond whenever needed. Everything was delivered on time.

Overall, a great team that focuses on practical results rather than just reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Overall, a great team that focuses on practical results rather than just reports.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Rainstream Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything about the company was impressive.

Are there any areas for improvement or something Rainstream Technologies could have done differently?

Based on our project everything was perfect