# Pronto Marketing Pronto Marketing Reviews (94), Pricing, Services & Verified Ratings - Premier Verified - 4.8 out of 5 average review rating - 8 connections joined Pronto Marketing's Network [Visit Website](https://www.prontomarketing.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/pronto-marketing) **Performance-Driven WordPress & SEO Agency 🚀** Pronto Marketing is a full-service WordPress web design, development, and SEO agency serving businesses across the US, Canada, UK, and Australia since 2008. With 3,000+ WordPress websites built and managed, we specialize in WordPress redesigns and new site builds for IT managed service providers, marketing agencies, and SMBs — at transparent, affordable pricing with no long-term contracts. **Visit us at:** prontomarketing.com **Services:** - WordPress Website Redesign & New Site Builds - Ongoing WordPress Web Design & Development Support - Enterprise-grade WordPress Maintenance & Hosting for $99/m only - Google Ads & SEO **Is Pronto for you?** 5 reasons to consider: - Proven, full-service process & results - 100% WordPress focused - No long term contracts - Transparent pricing - Scale up or down **Process:** - Start with a free consultation - Get a custom proposal & quote - Onboarding with your project manager **How we work:** We make the entire life-cycle of launching, maintaining, promoting, and updating a sharp-looking WordPress website extremely easy for busy website owners and marketers. That’s because we do everything in-house -- from design, development, maintenance, support to SEO and Google ads -- which keeps our services not only efficient but competitively priced. Contact us today to get your project started! ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 50 - 249 - 3 Locations: - Sioux Falls, SD (Headquarters) - Bangkok, Thailand - Pasig, Philippines - Founded in 2008 - 1 languages: English - 10 timezones: Australia Central Time (ACT), Australia Eastern Time (AET), Central Standard Time (CST), Eastern Standard Time (EST), Greenwich Mean Time (GMT), Hawaii Standard Time (HST), Mountain Standard Time (MST), New Zealand Standard Time (NST), Phoenix Standard Time (PNT), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% Web Design - 30% Web Development - 20% Search Engine Optimization ### Focus Areas - CMS Focus: - 100% WordPress CMS - Platform SEO Focus: - 100% WordPress SEO - SEO Focus: - 30% Link earning & development - 30% Local search - 20% Content development - 20% On site optimization ### Industries - 20% Non-profit - 20% Financial services - 40% Information technology - 20% Other industries ### Clients - 100% Small Business (<$10M) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Pronto Marketing offers competitive pricing, with project costs ranging from under $10,000 to around $30,000. Clients consistently highlight their value for cost, effective communication, and timely delivery, indicating a strong return on investment. **Most Common Project Size**: Less than $10,000 based on 74 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: Less than $10,000 based on 60 reviews - Web Design: Less than $10,000 based on 46 reviews - Search Engine Optimization: Less than $10,000 based on 26 reviews - Other Digital Marketing: $10,000 to $49,000 based on 5 reviews - Custom Software Development: $10,000 to $49,000 based on 3 reviews - Application Management & Support: Less than $10,000 based on 2 reviews - Pay Per Click: Less than $10,000 based on 2 reviews - Email Marketing: Less than $10,000 based on 2 reviews - Content Marketing: Less than $10,000 based on 2 reviews - Digital Strategy: Less than $10,000 based on 2 reviews - UX/UI Design: $10,000 to $49,000 based on 1 review - Other Application Development: Less than $10,000 based on 1 review - Digital Asset Management: Less than $10,000 based on 1 review - Graphic Design: $10,000 to $49,000 based on 1 review - Branding: $10,000 to $49,000 based on 1 review - Conversion Optimization: Confidential based on 1 review - Business Consulting: Confidential based on 1 review - Marketing Strategy: Confidential based on 1 review - Other Design: Confidential based on 1 review ### Packages Offered - Search Engine Optimization Packages — starting at $1,099/month - Web Design Packages — starting at $4,500/total - Web Development Packages — starting at $99/month ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Pronto Marketing Review Insights Overall Review Rating: 4.8 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Timely (37 mentions) - Communicative (18 mentions) - Professional (15 mentions) - Easy to work with (12 mentions) - High-quality work (10 mentions) - Knowledgeable (9 mentions) - Efficient (8 mentions) - Great project management (8 mentions) - Patient (7 mentions) - Flexible (6 mentions) - Exceptional performance (4 mentions) - Great team (4 mentions) - Helpful (4 mentions) - Accommodating (3 mentions) - Detail-oriented (3 mentions) - Reasonable pricing (3 mentions) - Unique expertise (3 mentions) - Autonomous (2 mentions) - Exceeds expectations (2 mentions) - Well-organized projects (2 mentions) ### Review Highlights **Overall Satisfaction and Recommendations** The majority of clients express high satisfaction with Pronto Marketing's services and would recommend them to others. Their ability to deliver on promises, coupled with strong customer service, makes them a trusted partner. **Reliable Project Management** Most reviews commend Pronto Marketing for their organized project management. They are noted for delivering projects on time, maintaining clear communication throughout, and ensuring that client expectations are met or exceeded. **Proficiency in Web Design and Development** Pronto Marketing is noted for their expertise in designing and developing websites across various industries. Clients appreciate their ability to create professional, user-friendly, and visually appealing sites that align with brand identities, often from scratch or by revamping existing platforms. **Positive Client Relationships and Long-Term Partnerships** Clients value the long-term partnerships they have with Pronto Marketing, citing the team's dedication to client success and their ability to adapt to evolving needs over time. This has led to strong, ongoing relationships. **Cost-Effective Solutions** Pronto Marketing is frequently recognized for offering good value for cost. Clients appreciate the balance between affordable pricing and the high quality of services provided, making them a preferred choice for budget-conscious businesses. **Improvements Needed in Quality Assurance** Some clients have noted that Pronto Marketing could improve their quality assurance processes, particularly in catching errors before final delivery. Instances of overlooked grammatical errors and broken links were mentioned. **Comprehensive Support and Maintenance** Clients appreciate Pronto Marketing's ongoing support and maintenance services. Their ability to handle updates, security, and technical issues ensures that client websites remain functional and up-to-date. **Strong Creative and Technical Skills** The team at Pronto Marketing is noted for their creative and technical expertise, particularly in web design and SEO. They are able to implement client visions effectively and provide innovative solutions to technical challenges. **Mixed Feedback on Project Management Consistency** While many clients praise Pronto Marketing's project management, a few have experienced inconsistencies, particularly with task management and customer relations. The absence of a dedicated project manager for long-term projects was noted as a potential area for improvement. **Responsive Customer Service and Communication** Pronto Marketing is consistently praised for their responsive customer service and clear communication. Clients value their prompt responses to queries and requests, often within 24 hours, and appreciate their proactive approach to addressing concerns. ### Pronto Marketing Reviews #### SEO & Web Development for Epoxy Materials Distributor (Featured Review) **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2024 - June 2025 **Project Summary**: Pronto Marketing built a website for an epoxy materials distributor. The site showcases the client's solutions and products and features a portfolio that the client can update. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, DBR Associates, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 22, 2025 **Feedback Summary**: Pronto Marketing delivered a contact-friendly, searchable, and easily updatable website. The team was readily available and attentive to the client's needs and requests. Moreover, they provided great customer support throughout the engagement. ""They delivered a great all-around experience."" **BACKGROUND** Please describe your company and position.I am the CEO of DBR Associates, Inc.Describe what your company does in a single sentence.We are a Distributor for Belzona epoxy materials covering GA, the low country of SC and TN. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Build a websiteMake it informativeRank high on searches **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?High ratingsThey were internation and ThaiDescribe the scope of work in detail. Please include a summary of key deliverables.Needed to creat a new website that were able to showcase all of our solutions and products. We also wanted to be able to add our own projects to a portfolio. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Will be contact, searchability and ease of updating.Describe their project management. Did they deliver items on time? How did they respond to your needs?Everyone was great. They were readily available and attentive to our wants and needs.What was your primary form of communication with Pronto Marketing?Email or Messaging AppWhat did you find most impressive or unique about this company?The end result. The people we worked with. The process. They delivered a great all-around experience.Are there any areas for improvement or something Pronto Marketing could have done differently?Not really, I was not fluent with the ASANA platform but I liked it. --- #### Web Dev for Engineering Company **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Confidential - Project length: Aug. - Oct. 2025 **Project Summary**: Pronto Marketing consolidated four websites into one for an engineering company. They updated the existing website and merged content from four separate sites into one cohesive platform. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, People & Culture, Engineering Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 8, 2025 **Feedback Summary**: Pronto Marketing successfully delivered the project on time, demonstrating strong adaptability, professionalism, and responsiveness. The team adjusted timelines, incorporated feedback, and made necessary changes to ensure the final product met the client's goals and standards. ""Their flexibility and commitment to collaboration were key in achieving a successful outcome."" **BACKGROUND** Please describe your company and position. I am the VP, People & Culture of an engineering company Describe what your company does in a single sentence.Our transportation experts help governments, developers, and infrastructure stakeholders craft forward-looking transportation design and engineering solutions.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Update the look/feel of the existing websiteConsolidate 4 company websites into 1 fully integrated website **SOLUTION** How did you find Pronto Marketing?ReferralWhy did you select Pronto Marketing over others?Pricing fit our budgetGood value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Collabrated closely with the Account Manager to enhance and consolidate the company’s web presence by updating the existing website and merging content from four separate sites into one integrated, cohesive platform. The goal was to create a unified digital experience that aligns with the company’s brand, communicates its expanded services and statewide footprint, and provides an improved user experience for clients and prospective team members. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project success was demonstrated through the achievement of key milestone delivery dates and adherence to the established project timeline.Describe their project management. Did they deliver items on time? How did they respond to your needs?While the project finished slightly behind schedule, the delay was primarily due to internal change requests and evolving project priorities on our side. Throughout the process, the team demonstrated strong adaptability, professionalism, and responsiveness - adjusting timelines, incorporating feedback, and accommodating our revisions to ensure the final product met our goals and standards. Their flexibility and commitment to collaboration were key in achieving a successful outcome.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about the company was their adaptability, flexibility, and ongoing customer support. They consistently adjusted to evolving project needs and priorities without compromising quality or collaboration. Their willingness to go above and beyond to ensure alignment, address feedback promptly, and provide continued support after completion demonstrated a true commitment to partnership and client success. --- #### Website Design, Dev & Support for Philanthropic Foundation **The Project** - Services: Application Management & Support, Web Design, Web Development - Project size: Less than $10,000 - Project length: July 2024 - Aug. 2025 **Project Summary**: Pronto Marketing designed and developed a new website for a philanthropic foundation. The team migrated existing content, created new content, provided training, and set up maintenance and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Employee, Clover Foundation - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 26, 2025 **Feedback Summary**: Pronto Marketing launched the new website with a searchable database of all grants made during the past five years. The team delivered the project on time and was very responsive to the client's needs. Overall, the team had a rigorous development process and were personable at the same time. ""They were very personable at the same time."" **BACKGROUND** Please describe your company and position.I am an employee at Clover FoundationDescribe what your company does in a single sentence.International philanthropy, Grantmaking to educational and charitable organization abroad. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?A new website that is more informative and more transparent **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?High ratingsPricing fit our budgetGood value for costBest aligned with our objectivesDescribe the scope of work in detail. Please include a summary of key deliverables.Designing and developing a new website which  fulfills the objectives of this redesign and fulfills the overall purpose of the website as defined by Clover Foundation team. fulfills the requirements for specific pages imitates the design of various other websites which we have identified, aligns with our brand identity (see text on the current website), and uses a secure and scalable platform. Setting up the hosting for the new website and providing basic instruction to our team on how to manage the hosting. Migrating existing content and developing new content as needed. Providing training and documentation for our team to manage the website post-launch. Setting up ongoing maintenance and support. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The new site launched with a searchable database of all grants made during the past 5 years.  That was our most specific desired outcome to demonstrate transparency.Describe their project management. Did they deliver items on time? How did they respond to your needs?Our development representative was very responsive to our needs and especially to our unfortunate circumstance of losing our lead team member due to a fatal accident.  The project was delivered on time.What was your primary form of communication with Pronto Marketing?Email or Messaging AppWhat did you find most impressive or unique about this company?A rigorous development process and they were very personable at the same time.Are there any areas for improvement or something Pronto Marketing could have done differently?It could have been useful if Pronto had a permanent record of what "copy" had been approved by the client.  There was some last minute confusion about some "missing text" and it was not possible to determine how or when it got dropped. --- #### Web Design, Development & Support for IT Services Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - Ongoing **Project Summary**: An IT services company has hired Pronto Marketing to design and develop their website. The team has created the site from scratch, including the copy. Currently, they provide support. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Marketing, IT Services Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 21, 2025 **Feedback Summary**: Pronto Marketing has successfully matched the client's tone and visual appearance. The team provides quick and communicative support, responding to the client's messages within 24 hours. Moreover, they provide a dedicated resource, are communicative, and consistently deliver on time. ""The communication is stellar."" **BACKGROUND** Please describe your company and position. I am the Marketing of an it services company Describe what your company does in a single sentence.Our company provides IT and cybersecurity services to high compliance industries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Website DesignWebsite Development **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Pronto built our new website about 3 years ago, they handled everything from design to copy. They listened to our needs and gave us a great website that we are still using today. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Website copy and designThey matched our tone and visual appearence exactly the way we wantedThey continue to provide quick and communicative support for any website issues/additions that we need help with.Describe their project management. Did they deliver items on time? How did they respond to your needs?Very communicative, always on time and if not they communicate why it will take longer. We get responses (usually with results) within 24 hours every time.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We have a dedicated resource with a team behind him, he handles all communication and the team makes sure we get our ask in a timely manner. The communication is stellar, especially for a team that works opposite hours as ours.Are there any areas for improvement or something Pronto Marketing could have done differently?Nope, great vendor to work with if you're looking for a budget friendly website development team specific to WordPress. --- #### Website Design & Development for Apparel & Embroidery Shop **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Oct. 2024 - Ongoing **Project Summary**: Pronto Marketing was hired by a custom apparel and embroidery shop to fix a broken website. The team was tasked with increasing the site's speed and making it more user-friendly. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Heroic Thread LLC - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 10, 2025 **Feedback Summary**: The client was impressed with Pronto Marketing's work, speed, and professionalism. They completed tasks that took months in just a few minutes, and their availability via chat made the client feel like they had an in-house web team. Pronto Marketing provided an exceptional service. ""They knew what they were doing."" **BACKGROUND** Please describe your company and position.I am the Owner of Heroic Thread LLCDescribe what your company does in a single sentence.We are a custom apparel and embroidery shop serving public safety professionals.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Fix a broken website **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?Pricing fit our budgetGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.I had a website which was built by a company who was unable to complete the most basic of tasks. I hired pronto to fix the problem, increase speed of the website and to make it more user friendly. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?I wanted to take a moment to sincerely thank you and your team for the outstanding work you've been doing. When we first met, I shared the challenges we were facing with our previous developer, and you assured me that our experience was “not the norm” for any professional company. I am here to tell you—I am now a believer. Your team has achieved more for our website in a short time than our previous developer managed in an entire year.The level of service we have received from your team is truly lightyears ahead of what we experienced before. Initially, I was hesitant to move forward with some of our goals and projects, as my ideas were previously deemed too lofty or unattainable. Our past experience involved months of waiting for tasks to be “completed,” only to receive half-done or poorly executed results.Working with your team has been a completely different experience. Tasks that once took months are now resolved within minutes, and I’m still amazed at how efficiently and seamlessly everything is handled. As a small business owner, having a team like yours on our side has lifted an immense weight off our shoulders. With a team of just three people, we can now focus on growing and expanding our business instead of spending countless hours managing the website. Your team's availability via chat, with responses within minutes, feels as if we have an entire in-house web team supporting us—something I never expected but greatly appreciate. I only wish we had found your company earlier in this journey.Your team’s work has been nothing short of stellar, expeditious, and flawless—especially considering the challenges of working with a website built by a company that clearly lacked the necessary expertise. Time and again, I’ve heard the reassuring phrase, “No, that isn’t a problem, it’s simple code,” when I previously believed such changes would be complicated.Kudos to you and your team for the exceptional service and professionalism you provide. Your work is truly invaluable to our business, and I hope you will share this message with your entire team, as they deserve to know just how much their hard work is appreciated.Describe their project management. Did they deliver items on time? How did they respond to your needs?Pronto has been on time and in many instances have surprised me with their speed and professionalism. A stark difference from our last vendor. What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They aren't just "talk". They knew what they were doing and I haven't encoured a single member of their team who isn't able to achieve any task they have been given. Are there any areas for improvement or something Pronto Marketing could have done differently?Honeslty, I have not been able to find one.  --- #### Web Development & SEO for Psychology Practice **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. - Apr. 2023 **Project Summary**: Pronto Marketing designed and developed a website for a psychology practice. The team also provided SEO services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Psychologist & Site Director, Southeast Psych - Industry: Medical - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 15, 2024 **Feedback Summary**: Pronto Marketing successfully completed the website and remained responsive to the client's design ideas and change requests. The team constantly communicated via virtual meetings and email to keep the client on track. Customers can expect a patient, collaborative, and understanding team. ""The team, from start to finish, was responsive and timely with responses."" **BACKGROUND** Please describe your company and position.I am the Psychologist and Site Director of Southeast PsychDescribe what your company does in a single sentence.We're a psychology practice.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Create new website **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?Pricing fit our budgetHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our project was the development of a completely new website, including a new look and functionality. The project included assistance with SEO as well. Pronto was involved in every aspect of website development and design from start to finish.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project was completed, and along the way the team was responsive to our design ideas, our requests for changes, etc. They worked with our communications team to ensure that we had a successful launch when the site was ready to go live. Describe their project management. Did they deliver items on time? How did they respond to your needs?The team, from start to finish, was responsive and timely with responses. The project ended up taking much longer than we had expected due to factors on our end, and our team with Pronto was patient and understanding as we navigated those delays. They remained in communication in order to help us stay on track but, as I said, worked with our timeline. That was more appreciated than they will ever know. What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Even though we never met in person, it still felt like a personal and collaborative process. We've worked with other companies for whom I could not say that. Are there any areas for improvement or something Pronto Marketing could have done differently?None that I can think of. --- #### Web Design & Development for Nonprofit Organization **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2023 - Ongoing **Project Summary**: Pronto Marketing has designed and developed a nonprofit organization's website using PHP, WordPress, and Elementor. The team has launched the site and continues to provide maintenance and support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Marketing & Comms Manager, Nonprofit Organization - Industry: Non-profit - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 29, 2024 **Feedback Summary**: Pronto Marketing has successfully launched the client's site. The team has demonstrated impressive customer success and technical and design expertise. Pronto Marketing delivers work on time, communicates via Google Meet, and collaborates via Asana and their internal client portal. ""Pronto Marketing's technical and design expertise are also noteworthy."" **BACKGROUND** Introduce your business and what you do there.I'm the former marketing and communications manager of a nonprofit organization. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We needed web design and development services. Our goal was to increase our company's sales, leads, and web presence.  **SOLUTION** What was the scope of their involvement?Pronto Marketing has had a great onboarding process. We've had initial meetings with the team's account manager, who then sent a proposal in a nice format via email. Pronto Marketing has collected initial discovery information through a form. Once I completed it, we had a document with our company's brand guidelines and marketing messages. Pronto Marketing has created the site's mock-ups, and we've gone through a revision cycle. The team has done integrations through different platforms and forms. Pronto Marketing uses PHP on the backend and works with WordPress and Elementor for frontend building. The site has call-to-action sections and information about our annual sustainability events. The team has incorporated all our content from past years and created a membership feature where clients can log in and create a profile. Pronto Marketing has launched our site and continues to work on maintenance and adding features to the site. What is the team composition?I've been mostly in contact with two project managers from Pronto Marketing, and the account manager has managed our initial onboarding. The team also has designers and copywriters.How did you come to work with Pronto Marketing?We found Pronto Marketing on Clutch.How much have you invested with them?We've spent around $10,000-$15,000 on this project.What is the status of this engagement?We've been working together since June 2023, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Pronto Marketing has successfully launched our website, and we've seen an increase in leads. We've collected more information from prospects through an integrated form on our website. How did Pronto Marketing perform from a project management standpoint?Pronto Marketing delivers work on time and on budget. We collaborate via Asana and communicate occasionally via Google Meet, booking meetings through Calendly. Pronto Marketing has conducted revisions on different platforms where we can provide feedback. The team also has a client portal where we can see our billing and invoices and connect with their chat support. What did you find most impressive about them?I'm mostly impressed by the team's customer success. Pronto Marketing makes it easy for the client to make decisions and move the project forward. Pronto Marketing's technical and design expertise are also noteworthy.Are there any areas they could improve?We've sent documentation to Pronto Marketing, and there have been some additional revisions we've had to make that I think could've been picked up if the team had just reviewed the documentation again and seen our directions or specific image selections, for example. Do you have any advice for future clients of theirs?My only suggestion is to stay engaged with Pronto Marketing during the project. From the client side, you can get busy with other things, and it's important to imagine how this project will fit into your workflow and check their project management system because that is an easy and organized way to stay involved. --- #### Web Dev, Design & SEO for Medical Company **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: July 2023 - Feb. 2024 **Project Summary**: Pronto Marketing designed and developed a website for a medical company. This involved migrating content from the old website to the new one, developing an SEO sitemap, and implementing a membership portal. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Board of Directors Member, Medical Company - Industry: Medical - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2024 **Feedback Summary**: Pronto Marketing delivered a well-designed, fully functional website with all of the functionalities that the client required. The reliable partner communicated clearly, consistently met deadlines, and promptly attended to issues and requests. Moreover, their top-tier customer support stood out. ""Their fluid response to our requests was commendable."" **BACKGROUND** Please describe your company and position.I am a Member of Board of Directors of a medical company Describe what your company does in a single sentence.Nonprofit industry organization composed exclusively of manufacturers specializing in orthopaedic surgical appliances, implants, instruments, equipment, and orthobiologics. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Build a new websiteTransfer existing data/content from old website **SOLUTION** How did you find Pronto Marketing?ReferralWhy did you select Pronto Marketing over others?Pricing fit our budgetReferred to meCapabilities matched our needsHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website build, including design and development; homepage + 5 custom designs + 15 content pages, membership portal build with multiple features, website SEO sitemap, content migration, ongoing Wordpress support. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Demonstrated delivery of key project milestones include: sitemap, wireframe, homepage mockup (design/content review), full public site mockup (design/content and functionality review), backend/portal mockup (design/content and functionality review), member access/registration process review, staging site migration, site launch.Describe their project management. Did they deliver items on time? How did they respond to your needs?Our project manager at Pronto was attentive to our needs and requests. Communications were clear and fluid using Asana as our primary project management application. The difference in time zones posed certain challenges, but the Pronto team delivered when needed. Deliverables were largely achieved as expected and where functionality did not meet expectation, the team promptly reacted to meet our needs.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their fluid response to our requests was commendable.Are there any areas for improvement or something Pronto Marketing could have done differently?Not that I can think of at this time. --- #### Web Design & Development for IT Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. 2023 - Ongoing **Project Summary**: An IT company has hired Pronto Marketing for website design and development. The service provider is also offering SEO services and is responsible for making updates to the website.  **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Chief Administrative Officer, IT Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 22, 2024 **Feedback Summary**: The website has been launched and has exceeded the client’s expectations. Since publishing the new site, the client has seen an increase in website traffic and improvements in loading speed. The client has been impressed with Pronto Marketing’s overall knowledge and willingness to answer questions.  "“We would absolutely use Pronto Marketing again.”" **BACKGROUND** Introduce your business and what you do there.I’m the chief administrative officer of an IT company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We’ve hired Pronto Marketing for website design and development.  **SOLUTION** What was the scope of their involvement?We had an existing website, but Pronto Marketing essentially built and redesigned it from scratch. Their team is responsible for updating the website, and they give us monthly updates to let us know about changes and improvements they are making. Pronto Marketing has added banners, uploaded videos, and provides SEO services. What is the team composition?We work with Pam (Senior Project Manager) and a few developers. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?We’d like to shout out the whole team from Pronto Marketing; they have been fantastic. How did you come to work with Pronto Marketing?We met Pronto Marketing at a conference. When we reached out to them, their team answered all of our questions, and we were happy with the price, so we decided to move forward with them. How much have you invested with them?We’ve invested around $5,000. What is the status of this engagement?We started working together in October 2023, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Pronto Marketing has improved the loading time of our site and the overall quality of our images. Their SEO services have put us on potential customers' radars, and we’ve seen increased website traffic since we brought them on board. Their work overall has exceeded our expectations. How did Pronto Marketing perform from a project management standpoint?If we run into any issues, they take care of them. Pronto Marketing is patient and has always kept us on track. We use Asana for project management, and they do a good job of staying on time and within budget. We use a ticketing system when there is anything that we want to update. What did you find most impressive about them?Their team always checks in with us to ensure that we’re happy with the changes they’re making, and they always keep us in the loop. Pronto Marketing has a good idea of what a website should be and how it should flow. They also do a great job of answering all of our questions. We would absolutely use Pronto Marketing again. Are there any areas they could improve?We wish they had a bit more of a personal approach when it came to moving our company into their maintenance services. Do you have any advice for potential customers?Don’t be afraid of asking questions because they do a great job answering and are always willing to explain.  --- #### Digital Mktg, Web Dev & SEO for Managed IT Services Provider **The Project** - Services: Digital Strategy, Search Engine Optimization, Web Development - Project size: Confidential - Project length: Aug. 2021 - Oct. 2023 **Project Summary**: Pronto Marketing provided digital marketing services for a managed IT services provider. The team developed landing pages, created banners, blogs, and newsletters, made SEO edits, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Development Lead, Managed IT Services Provider - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 16, 2023 **Feedback Summary**: The client was satisfied with Pronto Marketing's work and performance. The team met expectations and delivered all tasks on time; they responded immediately to the client's needs and communicated effectively through tickets and emails. Overall, they were knowledgeable and customer-oriented. ""I always felt I could depend on whoever was assigned to any task to take care of it no matter what."" **BACKGROUND** Please describe your company and position.I am the Business Development Lead of an it services companyDescribe what your company does in a single sentence.We're a managed service provider that provides IT solutions for SMBs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Lead generationMarketing Strategy **SOLUTION** How did you find Pronto Marketing?Online SearchWhy did you select Pronto Marketing over others?Good value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Monthly Newsletter creation/scheduling Blog design Update images on Google My Business website Banner creation Website design Landing page creation SEO edits Marketing Strategy **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We didn't have any specific measurable outcomes. However, through our time working together, they've always delivered on all tasks and the outcome was positive.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they delivered on time. They typically respond to our needs within 24-48 hours. If we needed anything expedited, they also took care of challenges quickly. We would open a ticket with them with our request through email. We'd outline what we needed in the email. They'd confirm opening a ticket. Then, once the task was completed, they'd confirm it was completed. I'd then confirm and approve the work. Once completed, I'd inform them to close the ticket out.What was your primary form of communication with Pronto Marketing?Email or Messaging AppWhat did you find most impressive or unique about this company?I liked how knowledgeable they were on various aspects of marketing that I wasn't aware of. Whether it was SEO, coding, email marketing, or analytics, they seemed always to have an answer to any question I had. I always appreciated how polite they were in their customer service. In addition, I always felt I could depend on whoever was assigned to any task to take care of it no matter what.Are there any areas for improvement or something Pronto Marketing could have done differently?There were some random technical challenges with access to the Pronto dashboard, but they got it fixed. For the most part, I haven't had any issues with Pronto. They've been a great partner to work with. --- #### Website Development for IT Services & Consulting Company **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: May 2010 - Ongoing **Project Summary**: An IT services and consulting company hired Pronto Marketing to develop and revamp a website. Over the past decade, they've continued to provide updates and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Administration Manager, IT Services & Consulting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 17, 2023 **Feedback Summary**: As a long-term partner, Pronto Marketing has exceeded the client's expectations. They consistently deliver high-quality work on time and within budget. Moreover, they are responsive and dedicated to finding innovative solutions. ""We’ve had a very positive working relationship during our 10-year engagement."" **BACKGROUND** Introduce your business and what you do there.I'm the administration manager for an IT services and consulting company. We're a Microsoft partner specializing in project management, consulting, and training.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We hired Pronto Marketing to support and maintain our website presence.  **SOLUTION** What was the scope of their involvement? We regularly liaise with Pronto Marketing to make any edits and updates to our website and maximize it for SEO. The primary purpose of the website is to showcase our services. Users can submit an inquiry via the contact us form, which Pronto Marketing helps us maintain. Several years ago, I was involved in the website revamp, and we provided them with a full brief. What is the team composition?We interact with numerous people from the Pronto Marketing team. How did you come to work with Pronto Marketing?I joined the team after Pronto Marketing was already on board and wasn't involved in the selection process.How much have you invested in them?We've spent between $10,000–$50,000.What is the status of this engagement?The partnership began in May 2010, and it's ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We've had a very positive working relationship during our 10-year engagement. Throughout my experience, the team has consistently provided an exceptionally high level of service. How did Pronto Marketing perform from a project management standpoint?The Pronto Marketing team is very responsive and promptly handles queries or changes. We have yet to experience any misunderstandings, and they've quickly implemented whatever we've asked them to do. What did you find most impressive about them?The Pronto Marketing team is committed to meeting our needs and bringing innovative solutions.Are there any areas they could improve?Overall, things are excellent. They may offer this as a service, but it would be beneficial if Pronto Marketing provided further SEO suggestions to improve the site. Do you have any advice for potential customers?Be very clear and specific about the work you would like. Provide the Pronto Marketing team with a comprehensive brief; they will take it and run with it.  --- #### Web Redesign for IT Solutions Company **The Project** - Services: Custom Software Development, Web Design - Project size: $10,000 to $49,999 - Project length: Jan. 2023 - Ongoing **Project Summary**: Pronto Marketing provided a website design refresh for an IT services company. The goal was to convey a unique storyline, setting the client apart from competitors. The team added a chatbot and reviews section. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Parsec Computer Corporation - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 6, 2023 **Feedback Summary**: The client is pleased with the positive feedback received regarding the website refresh delivered by Pronto Marketing. The site's functionality has significantly improved. The team has an excellent grasp of the client's industry and is a fantastic long-term partner. ""The team has an excellent grasp of our industry, specifically in the technology space."" **BACKGROUND** Introduce your business and what you do there.I'm the president of Parsec Computer Corporation.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?Pronto Marketing recently helped us with a website update project. **SOLUTION** What was the scope of their involvement? Pronto Marketing created our original WordPress site eight years ago. It was due for a refresh and an update to reflect our current business and activities in the IT industry. Our goal is to tell a unique story that stands out from our competitors. We didn't want a cookie-cutter website that looks like every other IT site. Instead, we aimed for a distinct design that truly sets us apart. Given our name's Star Wars association, we've incorporated that theme into our storytelling and, in turn, into our website's design. Their team focused on designing every aspect of the site and did a lot of graphical work for us. The new site features a customer reviews section that is updated in real-time, which is essential to us because we want to keep it fluid and dynamic. The chatbot feature is also a great addition and seamlessly integrates with our sales team. Additionally, the web forms for customer intake and reviews are a helpful feature Pronto Marketing created for us. Overall, the site is fantastic.Additionally, they host an integrated blog on our site and provide valuable assistance with our SEO efforts.What is the team composition?I work directly with the project manager and a developer. How did you come to work with Pronto Marketing?We found Pronto Marketing through a peer group we were members of. At that time, their focus was primarily on developing websites for individuals in our industry.How much have you invested in them?We've spent between $25,000–$30,000.What is the status of this engagement?We started working with Pronto Marketing in January 2023. We have an ongoing hosting and maintenance contract. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We've been receiving positive feedback and comments about our website. Many people have already utilized the chatbot feature to contact us directly. The functionality of the site is greatly improved. How did Pronto Marketing perform from a project management standpoint?They're fantastic to work with. We primarily use email for communication. What did you find most impressive about them?The team has an excellent grasp of our industry, specifically in the technology space. Pronto Marketing has been able to put together content with minimal prompting from us. They took our idea and blossomed it into something extraordinary.Are there any areas they could improve?It took us six months to get here, but that's a realistic timeline. We're pleased with the site and the fantastic job Pronto Marketing does. Do you have any advice for potential customers?We found it helpful to send the team numerous text and graphic samples. Additionally, we held an initial project meeting over the phone to discuss our design objectives and ideas. --- #### SEO Services Outsourcing for Marketing Agency **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - June 2023 **Project Summary**: Pronto Marketing provided SEO services for a marketing agency. The client outsourced SEO work to Pronto Marketing, who provided a customized SEO solution according to the client's specific goals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, JC Marketing Group - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 16, 2023 **Feedback Summary**: Pronto Marketing’s work increased the client's website traffic, which resulted in higher conversion rates. The team provided monthly reports with a wide range of metrics. Pronto Marketing respected the client's schedule and communicated proactively when unforeseen circumstances arose. ""What set Pronto Marketing apart from others was their client-centric approach."" **BACKGROUND** Please describe your company and position.I am the Owner of JC Marketing GroupDescribe what your company does in a single sentence.JC Marketing Group is a full service marketing agency helping brands gain clarity, act strategically, and achieve results. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Outsource SEO projects. **SOLUTION** How did you find Pronto Marketing?ReferralWhy did you select Pronto Marketing over others?Great culture fitReferred to meCompany values alignedHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Outsourcing SEO work to Pronto is an excellent choice for businesses seeking to improve their online presence. Pronto understands the importance of SEO in today's market and has developed a team of experts who specialize in the latest SEO trends and techniques. By entrusting your SEO to Pronto, you can focus on running your business while they work to improve your online visibility, generate more leads, and drive long-term growth. They also offer affordable, customized SEO solutions that are designed to meet your specific goals and needs. Additionally, they provide regular updates and reports to keep you informed of their progress and ensure transparency throughout the process. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?One such outcome is increased website traffic. With the help of their professional team, Pronto ensures an increase in website traffic which in turn leads to higher conversion rates. Moreover, they help their clients in generating leads, maintaining customer engagement, and improving brand visibility. By providing measurable outcomes like lead generation, conversion rates, customer engagement, and ROI analysis, Pronto proves to be a reliable partner to help businesses grow and succeed in their respective industries. The monthly reports cover a wide range of metrics!Describe their project management. Did they deliver items on time? How did they respond to your needs?The team understands the importance of meeting deadlines and respecting the client's schedule. From the initial consultation to the final delivery, Pronto works in a transparent manner, always keeping the client updated on the progress. As part of their commitment to timely delivery, they have set up systems and processes that ensure every project is completed within the agreed-upon timeline. In case of unforeseen circumstances that might affect the timeline, Pronto communicates proactively and transparently with the client, offering alternative solutions and minimizing delays. Additionally, Pronto also has a dedicated customer support team that is always available to answer any questions or address concerns that clients might have regarding their projects' delivery timelines.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Pronto offers a broad range of marketing services, including web design and development, SEO, PPC, social media management, content marketing, and much more. What set Pronto apart from others was their client-centric approach and dedication to delivering measurable results for its clients.Are there any areas for improvement or something Pronto Marketing could have done differently?No, very satisfied with the work being done at Pronto! --- #### Web Maintenance & Marketing for Benefits Co & Law Practice **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: Mar. 2023 - Ongoing **Project Summary**: Pronto Marketing provides website maintenance services for an employee benefits company and a law practice. The team has transferred the client's websites to their servers. Next, they’ll provide website marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Benefits Company & Founder, Law Practice - Industry: Legal - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 15, 2023 **Feedback Summary**: The reviewer is delighted with Pronto Marketing’s work, constancy, and efficiency. The team meets all deadlines and stays within the budget. Their timely delivery is outstanding, and their knowledge and helpfulness have contributed to the project’s ongoing success. "“Pronto Marketing is the most constant, timely, and efficient technology company I’ve worked with.”" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of an individual and employee benefits company and the founder of a law practice.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We hired them to handle the maintenance and marketing of our websites.  **SOLUTION** What was the scope of their involvement?Pronto Marketing handles my companies' website maintenance. Initially, I provided them with our websites and marketing materials. The sites were already operational, and Pronto Marketing has transferred them to their servers. Next, Pronto Marketing will provide us with marketing services. What is the team composition?We work with five teammates from Pronto Marketing, including Adam (Head of Accounts & Partnerships) and Justine (WordPress Support Specialist).Are there any employees from the service provider's team that you would like to give a shout-out to in this review?Adam has done an excellent job with onboarding, and Justine has been great. How did you come to work with Pronto Marketing?I found them online and chose Pronto Marketing based on the companies they had worked with and the reviews they receivedHow much have you invested with them?We pay them about $100 monthly for one service and around $280 monthly for another. What is the status of this engagement?We started working with them in March 2023, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I’ve been in business for 40 years, and Pronto Marketing is the most constant, timely, and efficient technology company I’ve worked with. How did Pronto Marketing perform from a project management standpoint?They meet all the deadlines and stay within the budget. What did you find most impressive about them?Pronto Marketing is very timely, knowledgeable, and helpful. Are there any areas they could improve?There’s nothing they need to improve. Do you have any advice for potential customers?I recommend Pronto Marketing for their timeliness.  --- #### Web Design for Managed IT Services Company **The Project** - Services: Business Consulting, Content Marketing, Digital Strategy, Marketing Strategy, Other Design, Other Digital Marketing, Search Engine Optimization, UX/UI Design, Web Design, Web Development - Project size: Confidential - Project length: Dec. 2022 - Apr. 2023 **Project Summary**: Pronto Marketing redesigned a website for a managed IT services company. The team performed a content audit, created wireframes and mock-ups, optimized the website, and implemented SEO strategies. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** vCIO & Sales Marketing Manager, Stringfellow Technology Group - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 15, 2023 **Feedback Summary**: Pronto Marketing improved website performance, responsiveness, search visibility, and user engagement, increasing traffic and conversions. Their expertise, focus, comprehensive service, result-driven approach, and scalable solutions were noteworthy. ""Pronto Marketing recognizes the varying needs of MSPs and SaaS companies at different stages of their growth."" **BACKGROUND** Please describe your company and position.I am the vCIO and Sales Marketing Manager of Stringfellow Technology GroupDescribe what your company does in a single sentence.Managed IT services for outpatient healthcare clinics. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?Redo our websitemigrate our old content **SOLUTION** How did you find Pronto Marketing?Online SearchReferralWhy did you select Pronto Marketing over others?High ratingsPricing fit our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Sure! Here's the organized version of the paragraphs:Analysis and Planning:- Conduct a comprehensive analysis of the existing website, including its design, functionality, and performance.- Identify the goals and requirements of the redesign and migration project.- Collaborate with the client to establish a clear vision and desired outcomes for the new website.- Develop a detailed project plan, including timelines, milestones, and deliverables.Content Audit and Planning:- Review the existing website's content, structure, and organization.- Identify content that needs to be updated, revised, or removed.- Collaborate with the client to determine new content requirements and develop a content migration strategy.- Plan and create a content hierarchy and navigation structure for the redesigned website.Design and User Experience (UX) Enhancements:- Develop a visually appealing and modern design concept for the new website, aligned with the client's brand identity.- Create wireframes and mockups to visualize the new website's layout, page templates, and overall user experience.- Implement responsive design principles to ensure the website is accessible and user-friendly across different devices and screen sizes.- Incorporate intuitive navigation, clear calls-to-action, and optimized user flows to enhance the overall user experience.Custom Development and Functionality:- Identify and implement suitable WordPress themes or create a custom theme based on the design concept.- Develop and customize plugins or features to meet specific functionality requirements.- Integrate third-party tools and services (e.g., analytics, CRM, social media) as needed.- Ensure compliance with web standards, accessibility guidelines, and search engine optimization (SEO) best practices.Website Migration and Testing:- Set up a staging environment to safely migrate and test the new website.- Migrate existing content, including pages, posts, media files, and user data, from the old website to the new one.- Perform thorough testing across different browsers, devices, and screen sizes to ensure proper functionality and compatibility.- Validate redirects and ensure that SEO rankings and URLs are preserved during the migration process.Search Engine Optimization (SEO):- Conduct keyword research and optimize the website's content, meta tags, URLs, and other on-page elements for improved search engine visibility.- Implement SEO best practices, such as XML sitemaps, robots.txt, and structured data markup.- Set up analytics and tracking tools to monitor website performance and user behavior.Training and Documentation:- Provide training sessions or documentation to guide the client on managing and updating the website's content.- Offer support and assistance during the transition phase to ensure a smooth handover.Launch and Post-launch Support:- Coordinate the launch of the redesigned website, including DNS changes and domain setup if necessary.- Monitor the website's performance post-launch and address any issues or bugs that may arise.- Offer ongoing maintenance, support, and updates to keep the website secure, up-to-date, and optimized. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased Website Traffic: Measure the overall increase in website traffic, including the number of unique visitors, page views, and session duration. Monitor the source of traffic (organic search, referral, direct, etc.) to assess the effectiveness of SEO efforts and marketing campaigns. Set specific goals for traffic growth based on historical data and industry benchmarks. Improved User Engagement: Track user engagement metrics, such as bounce rate, average time on site, and pages per session. Aim to decrease the bounce rate and increase the average time on site, indicating that visitors find the new website more engaging and valuable. Monitor interactions with key elements like forms, downloads, and social sharing to measure user engagement and conversion rates. Enhanced Conversion Rates: Define conversion goals specific to the website, such as form submissions, newsletter sign-ups, purchases, or leads generated. Track and compare the conversion rates before and after the redesign to measure the impact on user actions. Implement conversion tracking tools, such as Google Analytics or heatmaps, to analyze user behavior and optimize conversion funnels. Improved Search Engine Visibility: Monitor organic search rankings for target keywords to assess the effectiveness of SEO efforts. Track the website's positions in search engine result pages (SERPs) and aim for improved rankings over time. Measure organic search traffic and its contribution to overall website traffic to evaluate the success of SEO strategies. Reduced Page Load Times: Measure and compare the website's page load times before and after the migration. Utilize tools like Google PageSpeed Insights or GTmetrix to assess the website's performance and identify areas for improvement. Aim for faster load times to enhance user experience, reduce bounce rates, and improve search engine rankings. Enhanced Mobile Responsiveness: Monitor the website's performance and user experience across different mobile devices. Measure and improve key mobile metrics like mobile bounce rate, mobile session duration, and mobile conversion rates. Ensure that the website is responsive and optimized for mobile screens of various sizes.Improved Overall Website Performance: Assess server response times, uptime, and downtime to ensure reliable website performance. Monitor website errors, broken links, and 404 pages to identify and address issues promptly. Utilize website performance monitoring tools to regularly evaluate and optimize the website's performance. Positive User Feedback: Collect user feedback through surveys, contact forms, or user testing sessions to gauge satisfaction with the new website. Monitor and respond to user reviews, comments, or inquiries to address any concerns and gather insights for future improvements. Aim for positive user feedback and a higher level of user satisfaction compared to the previous website version.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppDescribe their project management. Did they deliver items on time? How did they respond to your needs?I recently had the pleasure of partnering with Pronto, a leading technology marketing company, and I must say that they exceeded all my expectations. Their professionalism, expertise, and dedication to driving results truly set them apart. From the initial consultation to the final deliverables, Pronto demonstrated a deep understanding of my company's goals and tailored their marketing strategies accordingly. They took the time to thoroughly analyze our target audience, industry landscape, and competitive landscape, allowing them to develop a comprehensive and effective marketing plan. One of the standout qualities of Pronto is their ability to leverage cutting-edge technology trends and tools to maximize our digital presence. Their team of skilled professionals is well-versed in the latest marketing platforms, ensuring that we stayed ahead of the curve in a rapidly evolving digital landscape. Communication with the Pronto team was always smooth and efficient. They were responsive, attentive to our needs, and quick to address any concerns or questions that arose during the project. Their ability to adapt and provide timely updates ensured that we were always on track and well-informed about the progress of our marketing campaigns. The results delivered by Pronto were exceptional. Our online visibility increased significantly, and our conversion rates improved dramatically. Pronto's data-driven approach allowed us to make informed decisions and optimize our marketing efforts continuously. Their meticulous tracking and reporting provided valuable insights into our audience engagement and helped us refine our strategies for even better outcomes. Furthermore, Pronto's commitment to delivering measurable results was evident throughout our partnership. They regularly provided comprehensive reports and metrics, showcasing the impact of their strategies on our business growth.It was reassuring to have such transparency and tangible evidence of their efforts. In summary, I wholeheartedly recommend Pronto to any company seeking top-notch technology marketing services. Their expertise, dedication, and results-driven approach make them a true leader in the field. Thanks to Pronto, our marketing efforts have reached new heights, and we look forward to continuing our successful partnership with them in the future. User describe the scope of work for a wordpress website redesign and migration ChatGPT Scope of Work for WordPress Website Redesign and Migration: Analysis and Planning: Conduct a comprehensive analysis of the existing website, including its design, functionality, and performance. Identify the goals and requirements of the redesign and migration project. Collaborate with the client to establish a clear vision and desired outcomes for the new website. Develop a detailed project plan, including timelines, milestones, and deliverables. Content Audit and Planning: Review the existing website's content, structure, and organization. Identify content that needs to be updated, revised, or removed. Collaborate with the client to determine new content requirements and develop a content migration strategy. Plan and create a content hierarchy and navigation structure for the redesigned website. Design and User Experience (UX) Enhancements: Develop a visually appealing and modern design concept for the new website, aligned with the client's brand identity. Create wireframes and mockups to visualize the new website's layout, page templates, and overall user experience. Implement responsive design principles to ensure the website is accessible and user-friendly across different devices and screen sizes. Incorporate intuitive navigation, clear calls-to-action, and optimized user flows to enhance the overall user experience. Custom Development and Functionality: Identify and implement suitable WordPress themes or create a custom theme based on the design concept. Develop and customize plugins or features to meet specific functionality requirements. Integrate third-party tools and services (e.g., analytics, CRM, social media) as needed. Ensure compliance with web standards, accessibility guidelines, and search engine optimization (SEO) best practices. Website Migration and Testing: Set up a staging environment to safely migrate and test the new website. Migrate existing content, including pages, posts, media files, and user data, from the old website to the new one. Perform thorough testing across different browsers, devices, and screen sizes to ensure proper functionality and compatibility. Validate redirects and ensure that SEO rankings and URLs are preserved during the migration process. Search Engine Optimization (SEO): Conduct keyword research and optimize the website's content, meta tags, URLs, and other on-page elements for improved search engine visibility. Implement SEO best practices, such as XML sitemaps, robots.txt, and structured data markup. Set up analytics and tracking tools to monitor website performance and user behavior. Training and Documentation: Provide training sessions or documentation to guide the client on managing and updating the website's content. Offer support and assistance during the transition phase to ensure a smooth handover. Launch and Post-launch Support: Coordinate the launch of the redesigned website, including DNS changes and domain setup if necessary. Monitor the website's performance post-launch and address any issues or bugs that may arise. Offer ongoing maintenance, support, and updates to keep the website secure, up-to-date, and optimized. Please note that the specific scope of work may vary depending on the client's requirements, project complexity, and budget. It's important to establish clear communication and expectations with the web design and development team to ensure a successful website redesign and migration. User please provide measurable outcomes from a web design and migration project that demonstrate progress or success ChatGPT Measurable Outcomes for a Web Design and Migration Project: Increased Website Traffic: Measure the overall increase in website traffic, including the number of unique visitors, page views, and session duration. Monitor the source of traffic (organic search, referral, direct, etc.) to assess the effectiveness of SEO efforts and marketing campaigns. Set specific goals for traffic growth based on historical data and industry benchmarks.Improved User Engagement: Track user engagement metrics, such as bounce rate, average time on site, and pages per session. Aim to decrease the bounce rate and increase the average time on site, indicating that visitors find the new website more engaging and valuable. Monitor interactions with key elements like forms, downloads, and social sharing to measure user engagement and conversion rates. Enhanced Conversion Rates: Define conversion goals specific to the website, such as form submissions, newsletter sign-ups, purchases, or leads generated. Track and compare the conversion rates before and after the redesign to measure the impact on user actions. Implement conversion tracking tools, such as Google Analytics or heatmaps, to analyze user behavior and optimize conversion funnels. Improved Search Engine Visibility: Monitor organic search rankings for target keywords to assess the effectiveness of SEO efforts. Track the website's positions in search engine result pages (SERPs) and aim for improved rankings over time. Measure organic search traffic and its contribution to overall website traffic to evaluate the success of SEO strategies. Reduced Page Load Times: Measure and compare the website's page load times before and after the migration. Utilize tools like Google PageSpeed Insights or GTmetrix to assess the website's performance and identify areas for improvement. Aim for faster load times to enhance user experience, reduce bounce rates, and improve search engine rankings. Enhanced Mobile Responsiveness: Monitor the website's performance and user experience across different mobile devices. Measure and improve key mobile metrics like mobile bounce rate, mobile session duration, and mobile conversion rates. Ensure that the website is responsive and optimized for mobile screens of various sizes. Improved Overall Website Performance: Assess server response times, uptime, and downtime to ensure reliable website performance. Monitor website errors, broken links, and 404 pages to identify and address issues promptly. Utilize website performance monitoring tools to regularly evaluate and optimize the website's performance. Positive User Feedback: Collect user feedback through surveys, contact forms, or user testing sessions to gauge satisfaction with the new website. Monitor and respond to user reviews, comments, or inquiries to address any concerns and gather insights for future improvements. Aim for positive user feedback and a higher level of user satisfaction compared to the previous website version. By tracking these measurable outcomes, you can assess the progress and success of a web design and migration project. It's important to establish baseline metrics, set specific goals, and regularly analyze the data to ensure continuous improvement and achieve desired results. User Describe their project management. Did they deliver items on time? How did they respond to your needs? ChatGPT As an AI language model, I don't have personal experiences or interactions with specific companies like Pronto. However, I can provide you with general expectations for project management and how a company ideally responds to client needs. A proficient technology marketing company like Pronto would typically exhibit strong project management skills to ensure the successful delivery of items on time. Here are some key aspects to consider: Timely Delivery: Pronto should establish clear timelines and milestones at the beginning of the project, ensuring that deliverables are completed within the agreed-upon timeframes. They should have effective project management systems in place to track progress, identify potential bottlenecks, and make necessary adjustments to keep the project on schedule. Communication: A responsive and proactive approach to communication is crucial. Pronto should maintain regular and open lines of communication with their clients, promptly addressing any questions, concerns, or change requests. They should provide timely updates on project status, milestones achieved, and any potential delays, ensuring that the client is kept informed throughout the process. Adaptability: A reliable technology marketing company understands that client needs and project requirements may evolve over time. Pronto should be responsive and adaptable, willing to accommodate changes or pivot strategies when necessary. They should have the flexibility to adjust timelines or deliverables without compromising the overall project goals, while effectively managing client expectations. Client Collaboration: Pronto should actively seek client input and feedback at different stages of the project. They should demonstrate a willingness to understand the client's vision, goals, and preferences, incorporating them into the design and marketing strategies. Pronto should be receptive to client suggestions, providing expert guidance while respecting the client's ideas and requirements. Issue Resolution: If any challenges or issues arise during the project, Pronto should have a proactive and problem-solving mindset. They should work diligently to address the concerns, finding suitable solutions and keeping the client informed throughout the resolution process. Their ability to handle unexpected obstacles with professionalism and efficiency is a crucial aspect of effective project management.It's important to note that the specifics of project management and responsiveness can vary from company to company. Therefore, it's always recommended to review testimonials, case studies, or client reviews to gauge how well a company like Pronto has performed in terms of project management and meeting client needs.What did you find most impressive or unique about this company?Pronto Marketing distinguishes itself as a marketing company dedicated to serving Managed Service Providers (MSPs) and Technology Software as a Service (SaaS) companies through its unique blend of specialized expertise, industry focus, and comprehensive service offerings. Here are some aspects that make Pronto Marketing unique in its niche: Specialized Expertise: Pronto Marketing has developed a deep understanding of the unique challenges and requirements of MSPs and Technology SaaS companies. Their team possesses extensive knowledge of the technology industry, including its trends, target audience, and competitive landscape. This specialized expertise allows them to create tailored marketing strategies that effectively resonate with the target market. Industry Focus: Pronto Marketing is dedicated to serving MSPs and Technology SaaS companies specifically. By focusing on these sectors, they can stay up to date with the latest industry developments, emerging technologies, and marketing best practices relevant to these businesses. This industry focus enables them to provide specialized insights, solutions, and strategies that are highly relevant and impactful for their clients. Comprehensive Service Offerings: Pronto Marketing offers a wide range of services encompassing various aspects of marketing, branding, web design, and digital strategy. They provide end-to-end solutions, including website development, search engine optimization (SEO), content creation, social media marketing, PPC advertising, and more. This comprehensive approach ensures that clients can rely on Pronto as a one-stop-shop for their marketing needs, streamlining their efforts and maximizing their ROI. Results-Driven Approach: Pronto Marketing is committed to delivering measurable results and driving business growth for their clients. They focus on data-driven strategies and employ analytics tools to track key performance indicators (KPIs), monitor campaign effectiveness, and optimize marketing efforts accordingly. This results-driven approach ensures that clients can see the tangible impact of Pronto's marketing initiatives on their business success. Client Collaboration and Support: Pronto Marketing emphasizes collaboration and partnership with its clients. They work closely with clients to understand their unique goals, challenges, and target audience. Pronto values open communication, providing regular updates, and seeking client feedback throughout the project. They also offer ongoing support, education, and training to empower their clients and enable them to make informed marketing decisions. Scalable Solutions: Pronto Marketing recognizes the varying needs of MSPs and SaaS companies at different stages of their growth. They offer scalable solutions that can accommodate the evolving requirements of their clients, whether they are startups, mid-sized businesses, or established enterprises. This flexibility allows clients to leverage Pronto's expertise as they navigate different phases of their business journey. In summary, Pronto Marketing's specialized expertise, industry focus, comprehensive service offerings, results-driven approach, client collaboration, and scalable solutions make them a unique and valuable partner for MSPs and Technology SaaS companies seeking effective and tailored marketing solutions.Are there any areas for improvement or something Pronto Marketing could have done differently?Areas for Improvement: Migration of Keyphrases: During the website migration process, Pronto Marketing overlooked migrating keyphrases, which are crucial for maintaining organic search rankings and visibility. It is essential to ensure that all key phrases used in the previous website's content are properly migrated to the new website to preserve SEO efforts and rankings. This oversight resulted in a temporary loss of visibility and potential organic traffic. Migration of Meta Descriptions: Another area for improvement is the migration of meta descriptions. Meta descriptions play a vital role in search engine results and impact click-through rates. Pronto Marketing inadvertently missed migrating meta descriptions during the website migration, leading to a lack of optimized and compelling snippets in search results. This oversight might have affected the website's click-through rates and potentially resulted in missed opportunities for user engagement. Impact on Well-Performing Blog Posts: It appears that a few pre-existing blog posts, which were performing well in terms of search engine rankings and traffic, were broken during the website redesign and migration process. This issue likely caused disruptions to user experience and might have resulted in a decline in organic traffic and engagement for those specific blog posts. Areas of Improvement Addressed: However, it is commendable that Pronto Marketing responded promptly to the identified issues and took the necessary steps to fix them. Their quick actions in rectifying the problems demonstrate their commitment to client satisfaction and their ability to address and resolve issues efficiently.Moving forward, it would be advisable for Pronto Marketing to implement a more thorough QA process during website migrations to ensure the migration of keyphrases and meta descriptions, as well as to avoid any unintended disruptions to existing well-performing blog posts. This would help maintain consistent SEO efforts, preserve search engine visibility, and minimize any negative impact on user experience and organic traffic. Overall, Pronto Marketing's promptness in addressing and resolving the issues signifies their dedication to providing a positive client experience and their willingness to take responsibility for any oversights. --- #### Web Dev, Design & SEO for Graphics Company **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2017 - Ongoing **Project Summary**: Pronto Marketing has developed and designed a website for a digital printing and installation company. The team also provides the client with website maintenance and SEO services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & Founder, Lucent Graphic Solutions - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 11, 2023 **Feedback Summary**: Pronto Marketing has delivered an amazing and high-performing website that's met the client's expectations. The vendor ensures excellent project management and responsiveness via email and virtual meetings. The client is delighted with their professionalism and support. ""They were a perfect fit for our business."" **BACKGROUND** Please describe your company and position.I am the President / Founder of Lucent Graphic SolutionsDescribe what your company does in a single sentence.We specialize in wide format digital printing and installation. Our main services are custom wall coverings, window graphics, vehicle graphics, floor and door graphics. We perform all aspects of the project in-house from design to print and installation. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish?A worry free website design and maintenanceQuick and unlimited updates to our site to keep up with our ever changing business **SOLUTION** How did you find Pronto Marketing?ReferralWhy did you select Pronto Marketing over others?High ratingsPricing fits our budgetGreat culture fitGood value for costReferred to meCompany values alignedHow many teammates from Pronto Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Pronto designed and created a website from ground up for our business. For the past 6 years have redesigned, maintained and supported our website and all of our requests in an incredible fashion. We have also use Pronto for SEO and Ad Words. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have an amazing, high-performance website combined with a worry free support.Describe their project management. Did they deliver items on time? How did they respond to your needs?They're extremely responsive with super quick turn-around on all of our inquiries.What was your primary form of communication with Pronto Marketing?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their professional team of employees and quick response to our needs.Are there any areas for improvement or something Pronto Marketing could have done differently?Can't think of any at this moment. They were a perfect fit for our business. --- #### Web Redesign & Content Dev for IT Services Company **The Project** - Services: Content Marketing, Digital Strategy, Email Marketing, Search Engine Optimization, Web Design, Web Development - Project size: Less than $10,000 - Project length: May - Oct. 2016 **Project Summary**: Pronto Marketing acted as an outsourced web development partner for an IT services company. The team was tasked with redesigning the client's website and creating web content. They also crafted an e-newsletter. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Micro Doctor IT - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 17, 2023 **Feedback Summary**: With Pronto Marketing's help, the new site became mobile-friendly, easier to use, and up-to-date. The team worked closely with the client, providing regular updates and support at each step of the process. Moreover, they boasted a hardworking attitude and were highly skilled and knowledgeable. ""They always responded to us within 1–2 days."" **BACKGROUND** Please describe your company and position. I am the Marketing Manager of Micro Doctor IT Describe what your company does in a single sentence. Managed Service Provider **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Pronto Marketing to accomplish? Website Redesign E-newsletter Website content **SOLUTION** How did you find Pronto Marketing? Referral Why did you select Pronto Marketing over others? High ratings Pricing fit our budget Good value for cost What was the size of Pronto Marketing’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Redesigned website and continued to update and improve website since 2016. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Our website was outdated and not mobile-friendly. After it was up to date, easy to use, and continues to be updated as needed. The ongoing web support is the best part of it. Describe their project management. Did they deliver items on time? How did they respond to your needs? They always responded to us within 1–2 days. They have updates on your request withing 2-3 days typically unless its a bigger project. What was your primary form of communication with Pronto Marketing? Email Messaging App What did you find most impressive or unique about this company? Honestly, the price and team of experts were the biggest part of why we have been with Pronto for over 10 years. One team member, in particular, went above and beyond, and that is why we continued to stay. Jibb is truly a gem. Are there any areas for improvement or something Pronto Marketing could have done differently? Sometimes communicating the project ideas clearly can be difficult. It's nice working with the same couple of employees so you can learn how to work well together and they know your style, business, etc. --- #### Web Dev, Hosting & Maintenance for IT Consulting Firm & MSP **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: July 2013 - Ongoing **Project Summary**: Pronto Marketing helped an IT consulting firm and MSP develop their WordPress website from scratch, implementing some SEO tactics. For the last decade, they’ve been in charge of its hosting and maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive, IT Consulting Firm & MSP - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 24, 2023 **Feedback Summary**: The client is very happy with their website, as it has great navigation and attracts more traffic. The team is organized, fast, responsive, and communicative, and they deliver on time and within budget. Moreover, they have excellent and efficient processes in place, and they’re very friendly. "“They’re fast, efficient, and very friendly, and that level of service has remained consistent over the past 10 years.”" **BACKGROUND** Introduce your business and what you do there. I’m an executive at an IT consulting firm and managed service provider (MSP). **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We needed help with creating a website, improving our SEO, and improving our marking options with our clients. Therefore, we hired Pronto Marketing. **SOLUTION** What was the scope of their involvement? We’ve been working with Pronto Marketing for around 10 years, so I don’t remember a lot of the details regarding the original engagement. Still, they first helped us develop our website from scratch on WordPress, for which I provided them with some content to use. For the last 10 years, their team has been in charge of our website hosting and maintenance. This site is a very basic website for marketing purposes. On it, we post our blog and use different links for our mailings and marketing efforts. We also link our marketing activities back to our website. As for Pronto Marketing’s SEO work, they’ve helped us with some SEO research. When we launched the site, they also optimized each page manually. I know that they have different SEO and marketing services as well, but we haven’t moved forward with any of those services. What is the team composition? When we were setting up the website, we worked with around 5–10 teammates from Pronto Marketing. Over the years, we’ve worked with 15–20 different teammates in total. How did you come to work with Pronto Marketing? We found them on Google because they were promoting themselves as being geared toward MSPs. When we looked at their website, it looked good, as did the product they offered. Additionally, we really liked their processes; they seemed well-organized, efficient, and capable of delivering what we asked them for. How much have you invested with them? We’ve spent around $30,000. What is the status of this engagement? We started working together around July 2013, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  After we launched our new website, our navigation improved, and we started seeing more traffic. Unfortunately, we haven’t seen better metrics to show in that regard. Still, we’re very happy with the end result. How did Pronto Marketing perform from a project management standpoint? Pronto Marketing’s project management has been excellent; they’ve delivered on time and stayed on budget. During the website development process, they were very organized and fast. We had no surprises in the end, and it was a very good experience. We usually communicate via email. Whenever I submit a ticket, I know that I’m going to get a response back very fast, so I never worry. What did you find most impressive about them? Pronto Marketing has a well-established process. They’re fast, efficient, and very friendly, and that level of service has remained consistent over the past 10 years. Are there any areas they could improve? When we went to Pronto Marketing to take care of our website, I thought that they would do more SEO work and consulting. Maybe they did some work initially, but it wasn’t enough to generate good traffic or leads, which was a bit disappointing. Now, SEO is a separate service that they offer, and we’re still deciding if we want to spend more money in that area. Do you have any advice for potential customers? If you want a customized experience for your site, be prepared and have specific information about your organization prepared in advance. You can go to Pronto Marketing with a general idea and run with it, but if you don’t contribute anything through the process, you’ll end up with a more generic website. --- #### Web Revamp & Content Creation for Managed Services Provider **The Project** - Services: Other Digital Marketing, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2018 - Ongoing **Project Summary**: A managed services provider partners with Pronto Marketing for website revamp and content creation. They integrate HubSpot with website forms and send monthly blog drafts for approval. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, Managed Services Provider - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2023 **Feedback Summary**: Thanks to Pronto Marketing, web traffic has increased by 250%, with 55% of this coming from new blogs. They quickly provide answers and updates despite time differences. Pronto Marketing has shown a broad understanding of the client's needs, making them a highly reliable partner. ""They have everything we need for our website."" **BACKGROUND** Please describe your company and your position there. I am the marketing specialist at a Managed Services Provider, offering IT support and consulting, cloud services, HIPAA compliance, cybersecurity, VOIP, and more. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We originally hired Pronto to revamp our website. We also wanted a bigger web presence and relevant consistent content for our website blog to attract visitors and capture leads. **SOLUTION** How did you select this vendor and what were the deciding factors? Our founder chose Pronto when I was an intern at the company in 2017 and we've been using a variety of Pronto's services since. The deciding factors was a partner that understands our industry and needs and affordable price points. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. In the very beginning, they integrated HubSpot with the website forms so that everything was set up for getting potential leads. We discussed our domain rating and what the steps are for increasing it. For the blogging services, they consistently send the monthly blog drafts for approval, as well as the eBook every 3 months. They ask about topics ahead of time and allow me to pick and choose which blogs are published each month. This is ongoing. In the past, they've helped me with questions regarding WordPress and other generic website questions like pop-ups, keywords, headers, etc. How many resources from the vendor's team worked with you, and what were their positions? Over the years I've worked with a number of Pronto's team members for a variety of projects. I've had good experiences with Mac, Dorji, Ruben, Ying, Toey, Nestor, Boat, and Natt, but one team member stands out the most: Paulo. I have worked with Paulo since starting at the company and we've been in correspondence weekly since then. Paulo is a Senior Marketing Coordinator and handles all things related to our website — blogs, eBooks, newsletter, traffic, SEO, analytics, etc. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Before Pronto, we had an issue with low-volume results for our website traffic. With the blog posting and SEO services, Pronto helped us to increase our traffic by 250%, with 55% of this traffic coming through the new blogs. How effective was the workflow between your team and theirs? Even with the time difference, Pronto is able to answer all of my questions in a timely matter and lets me know in advance if there will be a delay with any deliverables due to holidays. What did you find most impressive or unique about this company? They have everything we need for our website, a great understanding of our unique needs, and are willing to actively listen and brainstorm to make changes that mirror our requests. Are there any areas for improvement or something they could have done differently? I would say maybe more feedback and suggestions outside of the monthly SEO updates. --- #### Web Dev for Energy Consultancy Firm **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2015 - Ongoing **Project Summary**: Pronto Marketing provides ongoing web development services for an energy consultancy firm. They have created a landing page, designed the website, and integrated information about the company into the website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Specialist, Energy Consultancy Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 25, 2023 **Feedback Summary**: The client is very pleased with Pronto Marketing's work, professionalism, and friendly attitude. They have communicated frequently and promptly, ensuring an effective workflow. Their young and fresh pool of staff makes them a fun company to work with. ""They were professional and friendly."" **BACKGROUND** Please describe your company and your position there. I have been working as a communications specialist since 2017 and have been collaborating with Pronto to oversee the website for the Forum. Our consultancy firm is dedicated to assisting in the acceleration of energy transition in the Southeast Asia region. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? Pronto has been a valuable partner in creating an exceptional website for the Forum since 2015. We have a shared goal of creating a professional and polished website that serves as a central hub for sharing information with participants of the Forum. With the Forum being held annually, we work closely with Pronto to ensure the website is always up-to-date with the latest information. **SOLUTION** How did you select this vendor and what were the deciding factors? High level of professionalism, responsiveness, positive attitude, and cost-effectiveness. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Every year (around February), we will talk to Pronto about updating the website with the information about the Forum each year, how we want the website to look like. We normally start covering the previous year's website wit the landing page while we're working on updating all the information about the Forum this year. I will coordinate with Pronto and share the content, Pronto will work on the design and create the pages with content for us. The work is ongoing until July. We send information through Pronto Support, usually they assign the engineer/project manager for each ticket very swiftly. How many people from the vendor's team worked with you, and what were their positions? Several project managers and engineers. Regnilei was super impressive. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Might not measurable, but the website represents professionalism well which is what we want to have for the Forum. Describe their project management style, including communication tools and timeliness. They were professional and friendly. What did you find most impressive or unique about this company? Friendly and professional. A lot of young souls which makes it fun to work with. Are there any areas for improvement or something they could have done differently? When they get bigger, they will take a bit longer to respond due to the increased number of clients. Maybe they can look at their staffing as well to minimize the risk of delaying support. --- #### Web Dev for Commercial Roofing Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Sep. - Nov. 2017 **Project Summary**: Pronto Marketing developed a website for a commercial roofing company. After receiving the materials, they collaborated on launching a professional and uncomplicated platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Commercial Roofing Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 17, 2023 **Feedback Summary**: Pronto Marketing delivered a fully-functional website that received compliments from the client. They integrated a contact form that potential leads can use. An efficient team, they communicated seamlessly through email and phone. ""They gave us a professional-looking website."" **BACKGROUND** Please describe your company and your position there. We are a commercial roofing company and I am the manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We hired pronto to make our website look professional. We use the site mainly for information (phone number and company contacts) and to provide a little bit of background for our company. **SOLUTION** How did you select this vendor and what were the deciding factors? We were looking for a company to help us with our website but everyone seemed like a scam, or was so much money. At one point we were looking for a company to do some heavy machinery moving for us and I saw their website and loved it. Found out Pronto designed it and the rest is history. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We wanted our website to be uncomplicated and we needed the process to create the website to also be uncomplicated. We have a small office staff and did not have a lot of time to create a website. We simply sent Pronto a basic outline of what we wanted, company facts and photos and they did everything. How many people from the vendor's team worked with you, and what were their positions? I don't remember how many people from their team worked on our project, but it was enough to get the job done the way we wanted it and quickly. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our website is beautiful and we have a Contact form where we get leads from. This is something we were not expecting and are delighted with it. Describe their project management style, including communication tools and timeliness. We communicated by email and phone. What did you find most impressive or unique about this company? They gave us a professional-looking website and make changes for us whenever we ask. Quickly and efficiently. Are there any areas for improvement or something they could have done differently? No areas for improvement. --- #### Web Dev & Hosting for Mergers & Acquisitions Advisory Firm **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: June 2016 - Ongoing **Project Summary**: Pronto Marketing has designed and developed a website for a mergers and acquisitions advisory firm. Since then, they’ve provided hosting and maintenance services, and they make updates as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Office Administrator, Mergers & Acquisitions Advisory Firm - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 17, 2023 **Feedback Summary**: Thanks to their website, the client has achieved a solid digital presence, and prospective leads have reached out to them after finding them online. Pronto Marketing is accommodating, communicative, and flexible, and their customer service is great. They also respond fast despite time differences. "“Pronto Marketing’s main strength is their customer service.”" **BACKGROUND** Introduce your business and what you do there. I’m the office manager at a mergers and acquisitions advisory firm. Our company operates in the investment services sector. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? Originally, we hired Pronto Marketing to create our website for us. **SOLUTION** What was the scope of their involvement? Pronto Marketing has designed and developed our website for us in WordPress. Since then, they’ve been offering hosting and maintenance services. Although we mainly do edits to our site ourselves now, their team has also helped us with major edits whenever we need help. Users who go to our website can see our recent transactions, a list of our services, and the sectors we’ve worked with. Our site also has our team’s information, including bios of everyone on the team and our contact information. Pronto Marketing is also in charge of updating said contact information whenever needed. What is the team composition? I mainly work with Pronto Marketing’s help desk team and their customer support specialist, although I’ve also worked with their managing director. How did you come to work with Pronto Marketing? Pronto Marketing was hired before my time, so I’m not sure how they were brought into the project.  How much have you invested with them? From June 2016–December 2022, we paid Pronto Marketing $50 per month for their services. Starting this year, they stopped offering their cheapest service package, so we’re now paying around $100 per month. What is the status of this engagement? We started working together in June 2016, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Pronto Marketing provides us with an online presence, so we’re very easy to find. Anyone who needs to reach out to us has the contact information at their fingertips; they just need to look us up online. People have actually reached out to us after reading about what our firm has done on our site. As general feedback, Pronto Marketing has been very accommodating, and they’ve gone above and beyond in doing more comprehensive edits to our site than requested, which is great. How did Pronto Marketing perform from a project management standpoint? We communicate with Pronto Marketing via email. Even though we have a time difference, their response time is very good. Depending on the time I reach out, I might not get a response until the next day. Still, they always answer within 24 hours. In addition to that, Pronto Marketing is very flexible, willing to help us out, and proactive in providing us with suggestions. What did you find most impressive about them? Pronto Marketing’s main strength is their customer service. Are there any areas they could improve? I don’t think there’s something Pronto Marketing could improve on. Do you have any advice for potential customers? Pronto Marketing is very helpful and friendly, so don’t hesitate to reach out and ask them if they can meet your needs. --- #### Digital Marketing for IT Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. - Dec. 2022 **Project Summary**: Pronto Marketing provided ongoing digital marketing services for an IT company. They redesigned the client's website, managed Google Ads, ran SEO,  and provided content creation services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, IT Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 13, 2023 **Feedback Summary**: Thanks to Pronto Marketing's work, the client witnessed an increase in the number and quality of leads per month. They were very flexible and easy to reach, despite being in a different timezone. They delivered high-quality work on time. Their broad set of expertise was a hallmark of their work. ""We found that Pronto Marketing was reasonably priced and suitable to work with."" **BACKGROUND** Please describe your company and your position there. We're an IT managed services provider servicing clients in the Western Washington and Portland Oregon area. I am the Chief Technical Officer at the company and help oversee our website and digital marketing efforts. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We have worked with Pronto Marketing for a few years now. They helped redesign our website when we onboarded with them, and provide ongoing managed website services to host our site, keep our site updated, and provide content creation services for us to help create several monthly blogs, a monthly email newsletter, social media posts throughout the month, and whatever other updates we want to make to our website. **SOLUTION** How did you select this vendor and what were the deciding factors? We have hosted our own website in the past, but found that partnering with a company that specializes in hosting sites for our industry and can bring in other marketing services was beneficial for us. We considered other options. We found that Pronto Marketing was reasonably priced and suitable to work with. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. We went through an onboarding process with Pronto when we first started working with them. They helped put together a website design for us that we worked through several iterations of, site structure, etc. We then worked with them to put together each of the pages, calls to action of each page, etc. They also have helped organize and manage social media posts, custom blog posts that we collaborate on, and they manage some digital advertising (Google AdWords, etc.) and search engine optimization. How many resources from the vendor's team worked with you, and what were their positions? We have worked with our primary point of contact and folks from their digital marketing team and support teams. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We have experienced gradual increases in number of leads that we get from our website as the site has been optimized over time. At this point we typically get several high-quality leads per month via our website. How effective was the workflow between your team and theirs? Pronto is easy to work with. Many of their team is not in the same timezone, but even so requests for changes are typically handled quickly (typically overnight). They will mock up changes if they aren't sure and send screen shots for input. What did you find most impressive or unique about this company? They provide not only website hosting and website management, but bring other marketing services to table as well (email marketing, website integration with other tools, digital advertising management, etc.). Are there any areas for improvement or something they could have done differently? I can't think of any--they've been great to work with! --- #### Website Development for Financial Services Firm **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Sep. - Oct. 2022 **Project Summary**: Pronto Marketing provided website development and maintenance services to a financial services firm. They migrated the client's main website to WordPress and built their subsidiary firm's website from scratch. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Business System Analyst & IT Director, Timbercreek Capital - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Nov 15, 2022 **Feedback Summary**: Pronto Marketing delivered a professional and optimized website, and the client liked the results. Their hardworking and artistic team also highlighted the weak areas of their old website. Despite the time difference, the vendor's team communicates effectively and responds overnight. ""I think they were very artistic. They highlighted areas our old site was weak with."" **BACKGROUND** Please describe your company and your position there. I manage the technology/software and also do evaluation of service providers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We had a few websites which were not managed properly by prior service providers and we were looking someone who could manage the site and recreate them with more security. **SOLUTION** How did you select this vendor and what were the deciding factors? We were referred by another vendor which manages our IT and cloud services. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Pronto helped us switch timbercreek.com over to their servers based in Wordpress. They developed our site timbercreekfinancial.com from scatch using the current site as reference. How many people from the vendor's team worked with you, and what were their positions? I think about 4-5 people, we had the sales rep, customer service rep to move the site, PM (Ploy) who helped get the specs, and some billing personnel. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We really liked what they did with the site. Overall, we did not have any particular requirements. We just said that this is our current site and improve it based on what is suitable. The result was very professional. Describe their project management style, including communication tools and timeliness. We are located in Toronto and Pronto is located in Thailand. I think the response would usually be overnight. They have tools that help communicate what we wanted though. Overall, they were very professional. What did you find most impressive or unique about this company? I think they were very artistic. They highlighted areas our old site was weak with. They are very hard working. Are there any areas for improvement or something they could have done differently? Definitely the video conferencing could be improved. The speed of the conference from our location was very slow and there were a lot of connection issues. I would recommend that if you have your own conferencing service be the initiator and send the invite. --- #### Website Rebuild for Wedding Destination Management Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: July 2016 - Ongoing **Project Summary**: Pronto Marketing provided web development services for a wedding destination management firm. They’ve helped the client redo their website to make it more user-friendly and professional. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, LV Wedding Connection - Industry: Other industries - Review Type: Phone Interview - Verified **The Review** — Oct 13, 2022 **Feedback Summary**: The new website looks exactly as envisioned. As a result, the client has started to receive bookings directly from the site. Pronto Marketing works efficiently and flexibly — they deliver quality services on time while accommodating any sudden requests along the way. The partners interact via email. ""We like their response time — they implement changes within 24–48 hours."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of LV Wedding Connection, a wedding destination management company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We needed help with rebuilding our mediocre-looking website. **SOLUTION** What was the scope of their involvement? After providing them with the content and imagery, Pronto Marketing proceeded with rebuilding our website in the way we wanted it to be laid out. They’ve transitioned the site to a user-friendly and better-looking system. They’ve also added certain product sections and categories to the site, as well as a shopping cart to allow customers to purchase our products. What is the team composition? We work with 2–3 people from their side. How did you come to work with Pronto Marketing? I don’t know. My partner, who handles all our IT needs, was the one who found them. How much have you invested with them? We’ve spent approximately $3,000. What is the status of this engagement? We started working with them in July 2016, and our engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We don’t have the specific metrics, but the website they’ve built looks more professional and easy to use. Also, we’ve been getting bookings directly from the site, which is something we don’t get before. How did Pronto Marketing perform from a project management standpoint? We had a bit of difficulty with how to make changes, but we eventually figured out the best way to do so. After getting that down, working with their team has been an easy process. For communication, we primarily use email. What did you find most impressive about them? We like their response time — they implement changes within 24–48 hours. Are there any areas they could improve on? I can’t think of anything. We haven’t had problems with Pronto Marketing. We just send them what we need, and they get it done. Do you have any advice for potential customers? I recommend working with them. --- #### Web Dev, Design & Maintenance for Printing Shop **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Aug. 2018 - Ongoing **Project Summary**: A print shop has hired Pronto Marketing to develop and design their website from scratch. The team has built the site using WordPress and is currently providing maintenance support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Crescent Printing & Copying - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 19, 2022 **Feedback Summary**: The new site looks exactly as envisioned and has received compliments from various customers. Pronto Marketing works efficiently, delivering reliable services without sacrificing quality. They also manage tasks using Zendesk and address questions and requests promptly. ""Whenever we have any questions or concerns, they respond to us quickly."" **BACKGROUND** Introduce your business and what you do there. I’m the owner of a print shop called Crescent Printing & Copying. We print anything that goes on paper, such as banners and posters. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We hired them to develop, design, and maintain a nice-looking website that would help us establish a strong and professional online brand. **SOLUTION** What was the scope of their involvement? To start off the project, we presented Pronto Marketing with a bunch of documents explaining what our company does, along with our mission statement. After that, we told them how we wanted the website to look and what kind of content should be on each page. From there, their team started putting the site together, including the written content, images, and other key components. They built the site from scratch using WordPress. The site has already been launched, and we continue to pay Pronto Marketing on a monthly basis for maintenance support and to implement any updates. What is the team composition? We work with several people from their team, including Adam (Head of Accounts),  a project manager, a technical writer, a graphic designer, and a programmer. Our main point of contact is the project manager. How did you come to work with Pronto Marketing? My business mentor recommended them to me. How much have you invested with them? We’ve spent $10,000 so far. What is the status of this engagement? We started working with them in August 2018, and our engagement is still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? With Pronto Marketing’s help, we’ve managed to create a website that aligns with our vision. We’ve also received a lot of positive feedback from different customers about our new site: it's very nice and easy to use. Overall, we wouldn’t have been able to achieve this without their help. How did Pronto Marketing perform from a project management standpoint? We’re very happy with their turnaround time; they always deliver in a timely manner. Their team manages tasks and communicates with us through a ticketing system called Zendesk. Whenever we have any questions or concerns, they respond to us quickly. What did you find most impressive about them? We like that their pricing model includes all of the services we need. They’re just a message away whenever there’s anything we need them to do, such as adding a new page or writing SEO content. Are there any areas they could improve on? Pricing can always be improved. Do you have any advice for potential customers? Know what you want from your website. Also, make sure to communicate your requirements as clearly as possible to avoid misunderstandings, especially when working in a remote setup. --- #### Web Design & Development for AI Software Startup Company **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. 2021 - Ongoing **Project Summary**: Pronto Marketing has designed and developed an AI software startup’s website. The team has added blog pages and downloadable material and is now building a forum. They also provide maintenance for the site. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Akai Kaeru - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 10, 2022 **Feedback Summary**: The client is happy with the new website’s look and feel and with Pronto Marketing’s bold design choices. The team is responsive, technically skilled, and collaborative through project management software, where they promptly address feedback. Their creative talent and process also stand out. ""We've had a good collaboration and creative process with them."" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of an AI startup called Akai Kaeru. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We had a custom-made site that seemed to be a bit shabby, so we hired Pronto Marketing to rebuild our site. **SOLUTION** What was the scope of their involvement? Pronto Marketing has designed and developed our WordPress website from scratch using the material we provided. We started with conventional designs, asked them to add more design elements, and showed them examples we liked. Since our product is AI software, we asked the team to include an overview page and another page that goes into more detail. Additionally, there's a page where users can download our software and one for our team presentation. They've also added blogs and downloadable material, including user guides.  The team is still implementing features for us on the functional side of the site, though not on the artistic side anymore. Currently, Pronto Marketing is working on a forum.  What is the team composition? I've worked with two teammates from Pronto Marketing: Adam (Head of Accounts & Partnerships) and our main contact person. Although our contact has a team working with her, I'm unsure of their names. How did you come to work with Pronto Marketing? I came across them while searching for vendors online. Pronto Marketing had a really good presentation and a nice website that showed their previous designs, which I liked. I contacted them and spoke to Adam, who reinforced my first impression. Moreover, the price was right, and we were convinced they could do what they promised, so we hired them.  How much have you invested in them? We paid $5,000 for the website and currently spend around $200 monthly for maintenance. What is the status of this engagement? We started working together in October 2021, and our engagement is ongoing on a monthly maintenance plan. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Pronto Marketing has made a beautiful website for us — we like its look and feel. We've seen competitors' websites in our space, and ours compares nicely. However, we haven't explored the site with the general population yet. As for the design, we told them we were okay with some more adventurous designs, and they took the liberty and made some choices that sometimes surprised us, usually in a good way. Although their ideas weren't always quite right, we would let them know. Moreover, we felt like the Pronto Marketing team also had fun during the design process. They have the artistic and technical talents we require, and the result is good. Overall, we had a good collaboration and creative process with them. How did Pronto Marketing perform from a project management standpoint? We had a fixed budget for the site, and our interactions with them were pretty immediate. We use a project management tool that allows us to hover over an element, then a window pops up, and we can add a comment or attach an image or a file. The comment is added to the queue directly within the webpage itself, and the Pronto Marketing team checks things off one by one. What did you find most impressive about them? I've looked at multiple competitors and like Pronto Marketing's work better. Are there any areas they could improve? Sometimes the creative process is a bit laborious. The team tries to find out what I want, and I try to find out what they can do. We've gone back and forth, but that isn't unusual in a creative process, so I don't think there's anything they need to improve.  The maintenance is slightly sluggish, but it may also be my fault. Still, I feel like the process is a bit less spontaneous than it was when we were with the designers. Moreover, I'm not sure who my contact at the company is right now; however, their service is okay. Do you have any advice for potential customers? As with any designer, you must give Pronto Marketing examples of what you'd like. You can't just expect them to come up with something you like out of the blue because that's impossible. If you give them samples, they can calibrate themselves and deliver something in that direction but still add their style. Sometimes they might show you something you aren't sure of, but it may grow on you. New ideas can push you in directions that you didn't think about or even know existed, so it takes a little time to get used to them. We went through that, and even though we had to tweak things a little, we were always happy with the team's work. Still, you have to tell them what you're comfortable with and be willing to express that. --- #### SEO & Website Management for Managed IT Services Company **The Project** - Services: Digital Strategy - Project size: Less than $10,000 - Project length: Jan. 2020 - Ongoing **Project Summary**: Pronto Marketing handles the SEO campaigns of a managed IT services company. They've built the firm's website and are responsible for any change requests from the client while monitoring their SEO performance. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Healthy IT Inc - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 20, 2022 **Feedback Summary**: The company website has consistently achieved higher traffic every month. They've also ranked highly on Google based on their target keywords, while their click rate has risen. Pronto Marketing's workflow is effective, and they communicate closely with the client about any tickets and requests. ""The work they do gives us concrete results as shown by analytics and data."" **BACKGROUND** Please describe your company and your position there. I'm the marketing manager of Healthy IT, a B2B Managed Services IT company in New York. We service healthcare and dental practices, law firms, and other small- to medium-sized businesses in various industries. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We hired Pronto Marketing to handle our SEO strategy, build our position on Google, build backlinks and create guest posts for us. They also manage any changes that are needed for our website, with the request from me. **SOLUTION** How did you select this vendor and what were the deciding factors? We have been a member of Robin Robin's Technology Marketing Toolkit, which are basically paid-for marketing tools for IT companies. This company recommends Pronto Marketing as one of the top website managers, in which we decided to create our site with them. Since then, we have added on their SEO package because of their knowledgeable marketing specialists. Describe the project in detail and walk through the stages of the project. When I want to change or edit a portion of our website, I submit a support ticket with Pronto, and they make this change for me. They also build our SEO with Google by making continuous changes and send over monthly reports of the progress that has been made, and any options I have of what to do next. How many resources from the vendor's team worked with you, and what were their positions? I have worked with many of their digital marketing specialists, Jibb, Natt, Ice, etc. I work most closely with Paulo, who is our Marketing and SEO Account Manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Every month the organic traffic to our site has increased, the clicks to our site has increased, and our keywords have moved up in positions on Google, with a few being in the first spots on the first page. How effective was the workflow between your team and theirs? It's always very effective - they tell me when they receive a ticket request, assure me that they are working on it, ask any questions if they need clarification, and explain answers to my questions in depth. What did you find most impressive or unique about this company? Paulo is extremely knowledgeable in his field, he goes out of his way to give me advice, calculations, and look information up that he isn't 100% sure on. Truly, he is pleasure to work with. Are there any areas for improvement or something they could have done differently? Sometimes requests that are answered by other team members (edits to our website that need to be made) are not done correctly the first time as per my instructions. This could be improved on, but it doesn't happen often anymore. --- #### Website Revamp & Maintenance for Construction Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: Aug. 2021 - Feb. 2022 **Project Summary**: Pronto Marketing provided web development services for a construction firm. They were tasked with revamping the overall look and feel of the client's website. They also provided maintenance support. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Coordinator, Gibson Homes LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 22, 2022 **Feedback Summary**: The new website met the client's expectations in terms of aesthetics and functionality — what's more, they also received rave reviews from stakeholders. Pronto Marketing worked closely with the internal team, responding to their every need quickly. They also went above and beyond the call of duty. ""Their responsiveness and organization were incredibly impressive."" **BACKGROUND** Please describe your company and your position there. I am the Project Manager Assistant at a general contracting company in the DC Metro area. We build custom homes for people in the area. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We hired Pronto to revamp our website with a very particular design and aesthetic in mind and to manage our site thereafter. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched many website design companies and ultimately choose Pronto because they had great reviews, a very affordable rate and I was able to verify their credentials. There are a lot of web design companies out there that provided false reviews and portfolios. Everything with Pronto checked out which is what made it feel safe for us to proceed with them. Describe the project in detail and walk through the stages of the project. We started with an initial consultation and then a more formal meeting with our companies President. We were sent a proposal based off our needs and then signed off. From there, we were paired with a project manager for our website design. There was a very clear, multistep process and lots of back and forth communication along the way. The process ended with final touches that made our site exactly the way we needed it, and it was published. How many resources from the vendor's team worked with you, and what were their positions? We worked with 3 people, a Sales Rep, the Project Manager, and a Tech Person that helped us get our site live. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They gave us exactly what we asked for in terms of aesthetic and functionality. We've received multiple compliments on our website since and we're able to use our site to showcase our companies portfolio to potential clients. How effective was the workflow between your team and theirs? Everyone with Pronto was impressively responsive. There were times that I became overwhelmed with work and had to put the website design on the back burner, but our PM continuously checked in and never forgot about us. What did you find most impressive or unique about this company? While Pronto's skill, knowledge and patience were greatly appreciated, I felt they went above and beyond in the way they were able to effectively hear what I was asking for, and then make it happen. They provided suggestions, but didn't push to do something we didn't want/need. Also, their responsiveness and organization were incredibly impressive. Are there any areas for improvement or something they could have done differently? Honestly, I can't think of anything they could have done differently. We were provided with everything we needed our website to be. They did a wonderful, high quality job. --- #### Web Dev & Maintenance for Managed IT Service Provider **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. 2014 - Ongoing **Project Summary**: Pronto Marketing has previously supported a managed IT service provider with their website development and management needs. The client has hired them again to refresh the website's look and update its content. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Coordinator, Numata Business IT - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 21, 2022 **Feedback Summary**: The client is happy with the results Pronto Marketing has delivered. The vendor has timeously designed the website and made all the client-requested changes. Moreover, the client is impressed with the vendor's range of skills, polite team members, and easy communication.  ""In the past eight years, Pronto Marketing has delivered a great product at a great price."" **BACKGROUND** Please describe your company and your position there. I am the Digital Marketing Co-ordinator at Numata Business IT. Established in 2004, Numata is a managed IT services and security provider, serving fast-growing, mature SMEs through our global footprint throughout Ireland, the United Kingdom and South Africa. Numata is ideally positioned to deliver results-driven IT and cybersecurity services and solutions to various sectors, including financial services, manufacturing, logistics, retail, legal and accounting. With a combined experience of over 400+ years, Numata’s flagship outsourced IT department has helped hundreds of clients transform their businesses over the last 18 years by aligning IT to business strategy, ensuring sustainable growth and ultimately, becoming trusted advisors to clients by delivering executive advisory services that yield results. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? In 2014, we hired Pronto to design, update, and manage our website. Earlier this year, we decided to refresh the look and feel of the website as well as the content, and Pronto was the obvious choice to take on this challenge. **SOLUTION** How did you select this vendor and what were the deciding factors? From SEO to web design, we looked for a company that could handle all aspects of our website and digital marketing. In the past eight years, Pronto Marketing has delivered a great product at a great price. Describe the project in detail and walk through the stages of the project. Copy and images for a specific page on our website are sent to Pronto via email. In the next step, Pronto's designers and copy editors refine our brief to suit UX, SEO and look great. Afterwards, Pronto provides us with a link to Adobe XD mockups that allow us to see the design and functionality of the site. Once the pages have been reviewed and approved, they are pushed to our live site. How many resources from the vendor's team worked with you, and what were their positions? Over the years we have worked with many different people at Pronto, the person we work with most is Michaela who is a project manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have been happy with the results that Pronto has produced. During the current website refresh, they have done the design timeously and made all changes we have asked for. How effective was the workflow between your team and theirs? The project manager provided updates on the project's progress and was easy to communicate with. We communicate via email and it works well for us. Comments on website designs are usually made through Adobe XD. Timelines are generally met or delays are communicated to us. What did you find most impressive or unique about this company? We have been impressed by the range of skills the team at Pronto have. The staff are very polite and willing to assist. Are there any areas for improvement or something they could have done differently? There are times when responses are a little slow and deadlines are not always met, but overall we have been pleased with the service. --- #### Website Dev & Design for IT & Cybersecurity Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2011 - Ongoing **Project Summary**: Pronto Marketing has designed and developed a website for an IT & cybersecurity company. After providing mock-ups, they build the site based on the client's preferences and maintain a support system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Alcala Consulting, Inc. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 23, 2022 **Feedback Summary**: Pronto Marketing has delivered a platform that matches the client's requirements and standards. Communication is easy; they maintain a ticketing system that works efficiently. They provide quality services despite the time differences. ""The fact that there is a 13-hour time difference is not a problem at all."" **BACKGROUND** Please describe your company and your position there. I am the CEO of a managed IT services and cybersecurity company based in Pasadena, California. We work with clients in architecture & engineering, construction, manufacturing, non-profits, and professional services. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We outsourced our website development to Pronto Marketing because we don't have the resources to handle it in-house. Getting up and running on our new website was very easy. Pronto gave us a questionnaire to fill out. They took it from there and they produced a beautiful website for us. **SOLUTION** How did you select this vendor and what were the deciding factors? Pronto came in recommended by our peers. We chose them because of the affordable entry price and their experience with managed IT services providers. Describe the project in detail and walk through the stages of the project. After we filled out Pronto's questionnaire, they provided three mock ups for us to choose a design for your website. Then, they produced the rest of the site based on the design that we liked. When we need an update, we create a ticket with their support team, it gets taken care of within a few days. Their staff are always friendly and they have a can-do attitude. How many resources from the vendor's team worked with you, and what were their positions? Over the years, we have worked with over 10 people from the Pronto Team. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our website was developed and it has been updated to our satisfaction. How effective was the workflow between your team and theirs? Communicating with the Pronto team is very easy via their ticketing system. What did you find most impressive or unique about this company? What impressed me the most is that I create a ticket for an update, and it gets taken care of. The fact that there is a 13-hour time difference is not a problem at all. Are there any areas for improvement or something they could have done differently? None at this time. --- #### Web Design & Dev for Condominium Management Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2018 - Ongoing **Project Summary**: Pronto Marketing has designed and developed a condominium management association’s website. To date, they’re in charge of all updates to the website. Four people from the team work with the client.  **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Assistant Manager, Four Turnberry Place - Industry: Real estate - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 29, 2021 **Feedback Summary**: The client is happy with Pronto Marketing’s services. The team accomplishes every task and update that the company requires. They also ensure that they meet all requirements, resulting in a well-designed website. They’re also communicative and make sure that they fully understand the tasks at hand.  "“Try Pronto out; I’ve had a great experience with them, and they’re honest.”" **BACKGROUND** Introduce your business and what you do there. I’m the executive assistant manager at Four Turnberry Place; I manage the condominium part of the association.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We hired Pronto mainly to manage our website and do any changes we need.  **SOLUTION** What was the scope of their involvement? In the beginning, we already had a vision of what we wanted the website to look like. The development process was a team effort; we tell Pronto what we wanted, and they built and edited the website accordingly.  At present, we receive updates every so often. We constantly email them to make the updates we need for the website.  What is the team composition? I usually interface with four people from their team; two of them are project managers. If they’re not available, other teammates respond to us.  How much have you invested with them? We’ve spent under $10,000.  What is the status of this engagement? We started working with them in January 2018, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I’ve been able to manage the engagement well; Pronto answers to us quickly every time I need them to make changes. The team also reaches out consistently to ensure they know what changes need to be made and everything is completed accordingly. In terms of the website, it looks exactly what I want.   How did Pronto Marketing perform from a project management standpoint? Pronto’s project management is great. If they don’t understand what I text or email them, they ask me to explain more about it. Overall, they’re great a communication.  What did you find most impressive about them? For the most part, Pronto delivers what I need on the first try. I simply email them instructions, and then they get everything done — they have a quick turnaround time. I also don’t usually have to point out anything wrong with their outputs.  Are there any areas they could improve? Sometimes, their response times can get a bit delayed. However, that’s a given because they’re in a different country. I also haven’t experienced any language barrier.  Do you have any advice for potential customers? Try Pronto out; I’ve had a great experience with them, and they’re honest. If they don’t understand what direction they’re supposed to take, they’ll ask.  --- #### Web Design for Meeting, Computer, & Training Room Rental Co. **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2011 - Ongoing **Project Summary**: Pronto Marketing is an ongoing digital partner, providing web development and design, SEO, and newsletter services throughout the decade-long partnership. They've worked in WordPress and make constant updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Business Training Service Provider - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 20, 2021 **Feedback Summary**: The website is responsible for driving new business, a critical metric for a company in an industry with high client turnover. Pronto Marketing is an expert-level firm that excels in facilitating the flow of information and requests. They are a flexible, resourceful, fast-acting partner.   ""They all seem to be very knowledgeable and quick to respond if there is any issue." " **BACKGROUND** Introduce your business and what you do there. I’m the president of a business services firm.  We provide technology classrooms and meeting spaces for our clients globally.  Our services include finding the right location, technology including computers, projector, cameras, microphones, speakers, food and beverages and the logistics that go along with running a training event, meeting or conference.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We wanted to improve the look of our website to drive organic marketing from search engines, as our website is our main marketing tool and lead generator. Although we have great client loyalty, to meet our revenue goals we rely on new clients every month.  This makes having a lead-generating website critical to us. **SOLUTION** What was the scope of their involvement? We’ve been working with Pronto Marketing for over 10 years, and in that time, they’ve helped us design and develop our WordPress website, optimize it for mobile browsing, and continually make backend updates to improve SEO. During the creation process, Pronto developed wireframes, which we interacted with and tested in an off-site environment. This offline tool allowed us to ensure that all the pages were accurate that all links functioned properly. Interactive maps on the website show the details of our US locations. If you click on a certain part of the map, you can find specific information on that meeting location. Pronto also helped identify and upload pictures that matched our image.  Finally, they have helped ups put together and sent out newsletters. What is the team composition? When we put in a request, a person from Pronto is assigned, they always know what to do and provide us fast turn arounds. How did you come to work with Pronto Marketing? We learned about Pronto through a marketing organization that we belonged to years ago.  Their approach made sense as we knew what we wanted to say, but didn't have the staff to put together and maintain the site.  How much have you invested with them? We have paid a monthly fee for over 10 years so it has to be over $40,000, but that is over 10 years.  We feel that it has been a good investment.  What is the status of this engagement? We have been a client of theirs since January of 2011. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our website has a lot of pages. We don't have the knowledge or staff to build or keep it up. Organic marketing and website security is always changing.  Our website remains secure, very functional and gets lots of traffic.  How did Pronto Marketing perform from a project management standpoint? We are very pleased and do not have any complaints.  They are responsive and do anything that we ask.  Pronto has a site to request changes, additions or just to ask a question.  If you want to talk with someone it is easy to schedule a call.  What did you find most impressive about them? They all seem to be very knowledgeable and quick to respond if there is any issue.  They have resources that design content, know SEO, and others that know the backend tools.  Are there any areas they could improve? I can't really think of anything.  Do you have any advice for potential customers? If you have a website that will be somewhat dynamic, need help with content and people finding you.  Pronto will serve you well.  --- #### Web Development for IT Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: July - Oct. 2020 **Project Summary**: Pronto Marketing was hired to create, host, and update an IT company's website. The goal was to help the internal company navigate the ever-changing online industry. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, WEBIT Services, Inc. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 1, 2021 **Feedback Summary**: Pronto Marketing was good at taking general concepts and working them into design. They didn't need to participate in calls to provide a good communication process. The vendor was also friendly with the client, which showed that they truly cared about customer service and delivering great outcomes. ""As I got to know their team over the years, it's evident that they care about customer service and high-quality work."" **BACKGROUND** Please describe your company and your position there. I am the founder of our Managed IT Services company. We provide IT solutions and support to clients in and around the Chicago area. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We have been working with Pronto for just over 11 years now and they do a fantastic job of creating, hosting, and updating our website. Our goal was to work with a responsive partner who could help us navigate the changing landscape that is online presence and they have done that. **SOLUTION** How did you select this vendor and what were the deciding factors? Originally we selected them based on their experience and expertise with the IT industry. They built a system that makes it easy to work with them and as they've grown, they continued investing in people and processes to make sure the outcomes exceed expectations. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We used their online questionnaire to get the redesign scope focused and from there we had a kick-off call and along the way our project manager kept us informed of deliverables and dates so we could approve the work or suggest changes. They worked hard to make sure we stayed on schedule. The site is developed in WordPress. How many people from the vendor's team worked with you, and what were their positions? We worked directly with a dedicated project manager. Behind the scenes, I am unsure how many resources worked on the actual project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? They were really good at taking general concepts from us and working them into the design and layout. We are fans of Don Miller's StoryBrand work and wanted a site that followed that format and they delivered. Describe their project management style, including communication tools and timeliness. The initial communication was by phone/video and the project management work was all communicated through their ticketing system. I am confident had we needed to hop on a call we could have done so but the communication cadence was good and the project moved along smoothly. What did you find most impressive or unique about this company? As I got to know their team over the years, it's evident that they care about customer service and high-quality work. I am sure it's not easy dealing with people who sometimes don't even know what they want but they are great with coming up with ideas and are very responsive. Are there any areas for improvement or something they could have done differently? Nothing notable. --- #### Web Development for Medical Device Manufacturer **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: May 2018 - Ongoing **Project Summary**: A medical device manufacturer wanted to update their existing website. They chose to engage with Pronto Marketing to design and develop a new platform for their business. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Account Representative, RC Imaging - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2021 **Feedback Summary**: Thanks to the efforts and contributions of the Pronto Marketing team, the company was able to increase both their traffic and SEO ranking during the project. The company appreciated how the team responded quickly and professionally to all of their needs. ""We appreciate how professional and quick the team is in responding to our requests for changes and updates."" **BACKGROUND** Please describe your company and your position there. I am an Account Representative and our company manufactures medical devices for use in Radiology. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? Our website was outdated and we hired Pronto to design and maintain our new one. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked at several vendors and selected Pronto based on reviews/referrals, pricing, and customer support. Describe the project in detail and walk through the stages of the project. After a series of discovery meetings, we received 3 initial designs for the main page on the site. Once we chose a theme, they finalized the design and the site went live. How many resources from the vendor's team worked with you, and what were their positions? In total, we worked with 3 people including a project manager and two designers. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Their design and SEO optimizing has increased our ranking and traffic as a result. How effective was the workflow between your team and theirs? The project manager was great with communicating in a way our team can understand. What did you find most impressive or unique about this company? We appreciate how professional and quick the team is in responding to our requests for changes and updates. Are there any areas for improvement or something they could have done differently? Things always could be done faster, but we are very happy with the finished site. --- #### Web Development for Transfer Chute System Manufacturer **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2019 **Project Summary**: Pronto Marketing updated and continuously developed transfer chute system manufacturer's website. The vendor was recommended by the client's IT support. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Executive Assistant, Transfer Chute System Manufacturer - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 7, 2021 **Feedback Summary**: Pronto Marketing was professional and timely with their work throughout the partnership. They also kept the team informed about anything they needed. Although, some of their links were broken at launch. Their service would have been better if they were informed about the bug. ""They were very professional. The vendor provided speedy turnaround times on requests."" **BACKGROUND** Please describe your company and your position there. We design, manufacture and install transfer chutes in the mining, steel making and food industry. With our holistic, scientific approach to bulk transfer systems, clients have trusted us to deliver the safest and most cost-effective eco-friendly transfer chutes for over 30 years. I am part of our marketing team. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? Our website was created many years ago and needed to be redone. We do not have the capability in house to build or maintain our website and therefore contacted Pronto Marketing to assist. **SOLUTION** How did you select this vendor and what were the deciding factors? We contacted a few local companies, but their resources were limited and the project would have taken a very long time to complete. Pronto was recommended by our IT support. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We used Pronto before, so we were familiar with the procedure. We had an initial meeting and started sending information from there. Each page were build and approved before moving to the next one. The project was completed swiftly and we continue to make updates on an ongoing bases. How many people from the vendor's team worked with you, and what were their positions? A few people worked on the project, but I cannot recall their posistions **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Working remotely, the website helped our team members and clients to find the information they needed regarding our product. Describe their project management style, including communication tools and timeliness. We used Trello for tracking the project What did you find most impressive or unique about this company? They were very professional. The vendor provided speedy turnaround times on requests. Are there any areas for improvement or something they could have done differently? After an update some of the links were broken. We only realized this once a client brought it to our attention. It would be nice to be alerted when something goes wrong on the website --- #### Website Redesign & Maintenance for Asset Management Firm **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Jan. 2015 - Ongoing **Project Summary**: Since 2015, Pronto Marketing has been providing web development and design services for an asset management firm. The team works on redesign and maintenance efforts, including website translation. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** COO, Talis Asset Management - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 6, 2021 **Feedback Summary**: With Pronto Marketing's help, customers have had nothing but positive comments on the website's design. The team delivers well-thought-out work in a timely and collaborative manner, while also keeping the project budget in mind. Communication between both parties is fluid, too.  ""They are providing quality services at an acceptable cost."" **BACKGROUND** Please describe your company and your position there. I'm Chief Operations Officer of an asset management company, who offers fund management services such as mutual fund and private fund. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? Pronto built the Company's website in 2016 and redesigned in 2019 to be more friendly and professional look. Pronto helps us on WordPress maintenance (since 2016) to update all information. I wish our website is attractive for users and can create sales or incomes to our company. (not just information but another sales point) **SOLUTION** How did you select this vendor and what were the deciding factors? Out IT security provider recommended Pronto to us. We like Pronto's web design, advices, the way to send requests and monitor progress of each task. Pronto staff can understand our Thai language, easy for us to communicate. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had a meeting to share ideas, processes, timeline and how we would work together. After that, we delivered sitemap, contents and related photos. Pronto delivered mock-ups for us to choose, developed the WordPress site and translated some information from Thai to English language. How many people from the vendor's team worked with you, and what were their positions? We had a kick-off meeting with 3-4 persons, and worked closely with 1 main contact. I think many staff behind the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? There are some good feedbacks on our website design. Describe their project management style, including communication tools and timeliness. We worked and communicated through Pronto Service messaging. All information is kept in the chat history. What did you find most impressive or unique about this company? Pronto can help us on WordPress design and update and we have no need to hire permanent staff. They are providing quality services at an acceptable cost. Are there any areas for improvement or something they could have done differently? Log history is limited at 25 revision times. As a professional web development & design company, Pronto shall give feedback, advice, or share with clients ideas to improve the client's website periodically. --- #### Website Development for Healthcare Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Sep. 2020 - Apr. 2021 **Project Summary**: Pronto Marketing built a professional-looking website for a healthcare company from scratch. They were hired for this project through a recommendation.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Practice Manager, Patel Plastic Surgery LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 13, 2021 **Feedback Summary**: The client was pleased with their new website, which received several positive feedback from potential patients. Pronto Marketing led an efficient workflow and communicated consistently to provide status updates. The team really impressed the client with their strong work ethic and responsiveness. ""We were very impressed with their overall work ethic."" **BACKGROUND** Please describe your company and your position there. I am the wife and practice manager for a solo plastic surgeon in private practice **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We hired Pronto Marketing to build the website for our new plastic surgery practice. **SOLUTION** How did you select this vendor and what were the deciding factors? Pronto Marketing was recommended to us by our IT provider. We were looking for a company that was affordable and would build us a very professional looking website. Describe the project in detail and walk through the stages of the project. They had to build our website from scratch. It took many weeks longer than we thought. There was a lot of back and forth emails and zoom meetings and making edits through bug herd. We were very pleased with the end result. How many resources from the vendor's team worked with you, and what were their positions? We worked with one main contact, but we got to know several Pronto employees throughout the project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Prospective patients always comment on how they like our website. Pronto is very quick to add reviews to our testimonial page or make any changes we ask for. How effective was the workflow between your team and theirs? The workflow between us and them was very effective. This is our first website and we really needed a company that knew what they were doing. The Pronto team was very efficient and provided us with updates all the time. What did you find most impressive or unique about this company? We were very impressed with their overall work ethic. They were always very responsive to our questions and requests. We didn't realize when we hired them that they are based in Thailand. We got used to getting email responses in the middle of the night. Are there any areas for improvement or something they could have done differently? We were very pleased with the results and we continue to be very pleased with Pronto Marketing's service as we are adding pictures and reviews to the website. --- #### Website Maintenance for Pet Accessories Manufacturer **The Project** - Services: Web Development - Project size: Confidential - Project length: July 2021 - Ongoing **Project Summary**: A pet accessories manufacturer has hired Pronto Marketing to manage their website. The team handles maintenance efforts and applies updates to ensure the site is always secure and functions efficiently. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & IT Lead, Alvalley - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 11, 2021 **Feedback Summary**: With Pronto Marketing's help, the client's site has been doing well. The team is a reliable partner, who stays on top of everything. They always fix issues in a timely manner and communicates regularly to ensure the client is constantly up to date. Overall, it's been a flawless collaboration. ""The team fully understands our needs, and they know how to solve them."" **BACKGROUND** Please describe your company and your position there. We are a pet accessories manufacturer. I lead the Marketing and IT team. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We hired Pronto to do all the maintenance of our website, including hosting, security of the website, updated, etc. **SOLUTION** How did you select this vendor and what were the deciding factors? We researched online and tried several companies before arriving to Pronto. We checked some references and everyone talked very highly of Pronto so we decided to give it a try and it has been a great decision! Describe the project in detail and walk through their service package. They migrated our hosting to a better hosting, updated all the security settings of the webpage and did an optimization process to improve load speed and fuctionality. Now they continue to do ongoing maintenance and updates. How many resources from the vendor's team worked with you, and what were their positions? We have worked with several team members - all of them very knowledgeable. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our website is working wonderful! it is fast and safe and any slight issue we have, Pronto team is on top of it working hand in hand with us. How effective was the workflow between your team and theirs? Very effective - Pronto team answers very fast and is on top of the issues to resolve them ASAP. What did you find most impressive or unique about this company? The transition to start working with them was very smooth. They hit the ground running when they started working with us. The team fully understands our needs, and they know how to solve them. Are there any areas for improvement or something they could have done differently? No - they are a great team and we could not be happier with having choosen them to work with us in all maintenance related aspects of our site. --- #### WordPress Dev for Hydraulic Cylinder Solutions Provider **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. 2020 - Apr. 2021 **Project Summary**: Pronto Marketing was tasked with updating a hydraulic cylinder solutions provider's WordPress website. They were expected to alleviate the number of hacks and frequent downtime for the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Chairman & Founder, Akaliko - Industry: Manufacturing - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2021 **Feedback Summary**: The client didn't experience any downtime since working with Pronto Marketing. They suggested and implemented security measures that immediately saw better results. In the end, the client was able to work on other matters with less time to worry about their website. ""They have a very robust ticketing system that's very easy to work with."" **BACKGROUND** Please describe your company and your position there. I'm the founder of Akaliko Global and we provide hydraulic cylinder replacement solutions for mining and construction companies worldwide. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? We were experiencing a ton of problems with our WordPress website before working with Pronto. We suffered numerous hacks which led to frequent downtime. In approaching Pronto, we aimed to gain reliable hosting and overall website management. **SOLUTION** How did you select this vendor and what were the deciding factors? Before working with Pronto, our website was a mess. It was crashing on a daily basis. One of my salesmen had suggested Pronto as a possible solution. I looked into their services online and eventually had a call with them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. Pronto was able to take our website as-is and migrate it to their hosting platform. After granting login access to Pronto, they quickly fixed our immediate issues and made improvements to our overall performance How many people from the vendor's team worked with you, and what were their positions? In working with Pronto, I've dealt with a small handful of support staff. They have been a pleasure to work with. Pronto's communication channels are very efficient and personable. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? First and foremost, we have never experienced any downtime with our site since moving to Pronto. Secondarily, they have suggested improvements and implemented some important security and performance features. Most of all, we can spend more time working on our clients and less time worrying about our website. Describe their project management style, including communication tools and timeliness. Their project management is great. They have a very robust ticketing system that's very easy to work with. The Pronto staff is very quick to make the changes, often within 24 hours. What did you find most impressive or unique about this company? Pronto has been very consistent and reliable. Our previous hosting provider was nothing of the sort. We were constantly chasing them and clamoring for attention. Pronto on the other hand has been rock solid in their response and overall customer care. Are there any areas for improvement or something they could have done differently? So far, things have been very smooth. I have nothing to suggest here at this point. --- #### Website Redevelopment & Design for Accounting Practice **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Aug. 2018 - Jan. 2020 **Project Summary**: Pronto Marketing redesigned a small accounting firm's website. Critical tasks included adding an online payment feature and writing copy that portrayed their client accuratley. They now offer ongoing support. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Administrative Manager, Accounting Practice - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 16, 2021 **Feedback Summary**: The payment feature has seen consistent, high-frequency use. Pronto Marketing's understandable, patient communication has stood out throughout the relationship. Their deep industry knowledge made for a smooth first-time web design for the client. They are a responsive, professional partner.  ""Even during the design resource changeover, the turnaround time was seamless." " **BACKGROUND** Introduce your business and what you do there. We’re an accounting firm in Dallas, Texas with about 20 employees. I am one of two administrative managers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?  They revised and updated our website and now provide ongoing support. **SOLUTION** What was the scope of their involvement? Pronto Marketing handled both the user-facing side of the website and the administrative backend. The biggest feature we added was an online payment link. They continue to handle all changes as well.  Everything was done through a dummy website that they were building. They had technology on that website where we could ask questions and upload and send information and pictures.  What is the team composition? After the initial call, Pronto’s owner assigned a designer to us. They ended up leaving the company, and we were assigned another design. Closer to the go-live date, we worked closely with an implementation resource. I also got frequent emails from another individual checking to ensure everything was going well. We worked with around four people on the design team via email.  How did you come to work with Pronto Marketing?  We were considering updating the website and had a spontaneous conversation with our IT person, who recommended Pronto. They’d redone our IT vendor’s website to great success. We had a conference call with the owner of Pronto and talked about what our partners wanted to achieve. The website hadn’t been updated in many, many years.  How much have you invested with them? We started with a monthly fee of $260 when we signed up to redo our website. This included any design and troubleshooting. In January 2021, we switched to an annual fee of $2,800.  What is the status of this engagement? The first meeting was in August 2018, and the website went live in January 2020.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  A lot of our clients requested the payment feature, and a lot of people are using it now. The number of payments coming through is consistent, though more always come through during tax season. How did Pronto Marketing perform from a project management standpoint? They were very responsive, and there was never a lag in time after I sent an email or submitted drafts and pictures. Even during the design resource changeover, the turnaround time was seamless.  At the beginning, we’d rewritten a lot of the text, and there was some miscommunication about what they needed from us from the old website. Once we cleared that hurdle, it was seamless. What did you find most impressive about them? Pronto’s knowledge of the technology stands out. I had never designed a website before and didn’t know the correct terminology, but they’ve always been willing to explain everything as many times as we need. They respond to emails quickly as well. During the website design phase, I had to work through a challenging process to take work to our partners to approve it, and Pronto made it relatively easy. The major time difference hasn’t stopped them. The most important aspect of this phase was teaching Pronto about what we do. This ensured that the text they were using matched our small firm versus portraying us as a larger accounting firm. We wanted our website to reflect our smaller-firm nature.  Are there any areas they could improve? Pronto’s team could have explained more at the beginning about how to move from the old website to the new one in terms of what you’re allowed to take from an old website depending on copyright laws. We sent in a lot of text and had to delete it because of copyright issues. There was a learning experience. Do you have any advice for potential customers? There aren’t any stupid questions so ask as many as you need to. Pronto was always willing to explain things as much as we needed and in language that we could understand.  --- #### SEO, Web Dev & Design for Managed IT Services Provider **The Project** - Services: Search Engine Optimization, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2010 - Ongoing **Project Summary**: As part of a subscription plan, Pronto Marketing provided web development services for a managed IT services provider. The team also conducts SEO, writes copies, and designs the on-site graphics for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, 360IT PARTNERS - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 13, 2021 **Feedback Summary**: Pronto Marketing has successfully developed a website through which the client has attracted and converted high-quality leads. Their long-standing engagement is due to the team’s consistent, top-of-the-line development and marketing services as well as their responsiveness to the client's requests. ""If we're somehow not happy with what they've produced, they're very prompt to set it right."" **BACKGROUND** Introduce your business and what you do there. I'm the founder and CEO of 360IT PARTNERS. We've been in business for 26 years and we provide managed IT services, basically acting as an IT department for small to medium-sized businesses. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? I subscribe to an industry marketing group called Technology Marketing Toolkit. One of the benefits of this subscription is a done-for-you website, for which I was introduced to Pronto Marketing.  **SOLUTION** What was the scope of their involvement? Pronto Marketing has provided web development and SEO services. They’ve also designed our graphics and written our copies, basically producing much of the content on our website for 11 years now.  They began with a blank canvas and simply, systematically asked us for pieces of information that they would need to build our website by phases. They also gave us different options as far as the theme, colors, and overall look and feel were concerned.  About 2–3 years ago, we went into a redesign project with them where we had to start everything from scratch on a new platform, WordPress. It was a very similar process as the first time they built our site.  What is the team composition? It seems like I’ve been interfacing with only two people throughout our engagement, but there are a lot of others involved in the background. I’d interfaced with their sales representative prior to the redesign and had worked with a dedicated project manager during the actual process. How did you come to work with Pronto Marketing? At that time when we were introduced to Pronto Marketing, we were already contracting another company to develop our website in line with our rebrand. However, when I attended a conference where everyone was raving about how great Pronto Marketing was at developing high traffic-yielding websites, we went ahead and canceled our previous contract to work with them.  How much have you invested with them? Over the years, we've Invested $30,000. What is the status of this engagement? Our partnership began around October 2010, and we're still working together. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I've had some incredible leads come through my website over the years, which has been really terrific. We feel like our website has become our number one lead generation tool. We’ve also been able to convert many businesses over the years as a result of our presence on the web.  One of our most significant clients was with a multinational chemical corporation, who found us through our website. That partnership lasted for a good eight years and it wouldn’t have begun without the website that Pronto Marketing developed for us. How did Pronto Marketing perform from a project management standpoint? Their project management is excellent. They have a ticketing system through which we submit requests. They’re very quick to make the changes we’re asking for and the tickets we submit are usually completed within 24 hours. It's very easy to interface with the team. What's interesting is that everything is documented. We either receive a copy through email or log into a portal to view the process documentation. It’s very rare that we would need to talk to them over the phone. What did you find most impressive about them? Pronto Marketing has been very friendly and very consistent with their services. I could really count on them to take care of my requests right away, and if we're somehow not happy with what they've produced, they're very prompt to set it right. Are there any areas they could improve? I honestly can't think of anything. Do you have any advice for potential customers? Whatever you put into your partnership with Pronto Marketing is exactly what you're going to get out of it, so be sure to provide them with positive and detailed information. They’re going to do a great job with your website and I have a lot of confidence in recommending Pronto Marketing to anyone. --- #### Web Design & SEO Services for International School **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Apr. 2020 - Ongoing **Project Summary**: Thanks to their expertise in WordPress, Pronto Marketing was hired by an international school to develop a website and provide SEO services for it. The vendor also works on their Google Ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Head, International School - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 7, 2021 **Feedback Summary**: Pronto Marketing has improved the client's website, both in navigability and aesthetics. Their SEO strategies have also prompted significant growth for the platform in comparison to their competitors. They have provided a comprehensible, flexible website that is easy to update and manage. ""Our team has found it easy to use. They feel at ease knowing their support team is behind us." " **BACKGROUND** Please describe your company and your position there. We are a leading co-educational British International School for day and boarding pupils. The school has an 80-acre campus with state-of-the-art facilities and space for children to enjoy healthy, active lifestyles. Following the British private school model, our school has smaller classes and longer days with sport and co-curricular activities for children from 2-18 years old. My position as Head of Marketing is to ensure the school's growth aligns with our admissions strategy and enrolment projections. As a young school that is still growing, I work closely with the school senior leadership team to plan, manage and execute marketing campaigns to raise our profile and keep us on track as one of the fastest-growing boarding schools in Asia. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing, and what were your goals? After a series of issues with our old website, I worked on sourcing an agency that could offer what we needed for a new website project as a long-term solution. Being quite experienced in Wordpress, I wanted to first and foremost find a company that would use the WordPress platform to build a site for us. I wanted to ensure our school would have access to a managed site, so additional colleagues could reach out for assistance from a team of developers, designers and Wordpress professionals if need be. That would allow me to be hands-off, but as it is on a platform I am still fluent in, it would equally allow me to jump in and make quick content edits as required to provide a very flexible solution. I wanted to make sure our SEO best practices were being thought of in the initial build-phase, and we could grow with an optimised SEO plan, so we also work with Pronto to supply our SEO backlink strategy and GMB development. **SOLUTION** How did you select this vendor and what were the deciding factors? I wanted to make sure we recruited a domestic team that consisted of various specialists and professionals to ensure we would receive exceptional support and efficient response times. Using WordPress was another key factor in our decision due to its flexibility as a CMS platform. We need to know our site is in safe hands. As a school, our privacy and data concerns are paramount, so ensuring we can rely on a team that safeguards our website data and content through strict measures and hosting is important to us. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. After our initial kick-off meeting, the team understood our goals and development needs and assigned us a project manager. This was useful in being led through the build phase of the project and helped us progress with effective communication throughout. Once the designs were approved, construction began and we began to see the site unravel. We have been impressed with the team's response and skills to complete designs as per our needs and instructions. Additionally, their SEO team conducted a site audit and ran some keyword research, which led to execute our Google AdWord management. We receive swift communication and response times when requesting support, and they are clear in resolving any technical concerns we may have had. How many people from the vendor's team worked with you, and what were their positions? A project manager was assigned to begin with, who would be our point of contact and communicate the project's build phase with their own web development and design team staff. Once the site was approved, we have worked more closely with their support team, responsible for assigning their own team members to make site updates and changes as per our request. For the SEO and AdWord management services, we work closely with assigned staff who are well experienced and specialists within their respective fields. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Since launch, we have received positive feedback from our community, who have remarked the site is a much more pleasant experience to navigate and use. The site's flexibility, support and available website modules make it much more efficient and simpler to manage now. I can have our design team mock up a new page idea, send it to Pronto, and await their team to do the heavy lifting and create it for us. Additionally, our SEO optimisation and backlink optimisation has seen significant growth amongst our competitors. The Pronto team strive to keep the gas on the pedal for SEO growth and ensure we are not sitting still. Describe their project management style, including communication tools and timeliness. We run site requests and updates through their own support ticket system. Once received, we will receive notification that it has been accepted and assigned, so we are not left waiting. Any of our team can use it, making it much more flexible and easier to perform requests as often our staff schedules are sidetracked within other school department tasks, so we need something that can be available to us all when and as required. What did you find most impressive or unique about this company? We have received a professional WordPress site that is easy to update and flexible to make changes to. Our team has found it easy to use. They feel at ease knowing their support team is behind us. The SEO management supplies reports that make it easier to understand and examine; that way, we can know where we sit within our industry of competition and the areas of growth needed. Are there any areas for improvement or something they could have done differently? One area I feel could be changed is having a single project manager dedicated to our team throughout. The core project manager was assigned to us in the early stages, but it would be nice if we had been able to keep one. However, that said, it has not caused us any issues or conflicts, and the support system works fine for receiving responses and achieving new updates to the site as we need them. --- #### Web Dev for Wedding Destination Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: A wedding destination company hired Pronto Marketing to build their website from scratch. Using the client-supplied content and imagery, the team generated an informative and interactive site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, LV Wedding Connection - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 5, 2021 **Feedback Summary**: Pronto Marketing built an aesthetically aligned and navigable website. Their thorough development work has allowed the client to increase their business from a digital angle. Despite time differences, the team was prompt and responsive. ""They didn't just present us with the final output, they gave us options to choose from." " **BACKGROUND** Introduce your business and what you do there. I'm the CEO of Wedding Connection, a wedding destination management company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We had an old website that wasn't very informative and interactive, so we hired Pronto to build a new website for us. **SOLUTION** What was the scope of their involvement? Pronto built a website from scratch. We supplied the visuals, imagery, and content while their team handled the concept and the layout. The color scheme was also made to blend with our logo. There were also some cybersecurity components in the services they provided. What is the team composition? We had one main point of contact who coordinated everything with the developers and designers.  How did you come to work with Pronto Marketing? My business development partner at the time was the one who found them and recommended them. He worked directly with Pronto since he had years of experience in that arena. How much have you invested with them? Over five years, we've spent about $13,000.  What is the status of this engagement? This project began about five years ago, around January 2016. Pronto still does updates and changes to our website. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Everyone who has seen the website loves the look of it. All of the feedback has been positive, and I’ve not received any negative comments about the website’s navigability. We have certainly seen an increase in business on the website. Before, we relied more on relationships and not really on our digital presence.  How did Pronto Marketing perform from a project management standpoint? Pronto was constantly in contact with my business partner, but they would reach me through email. We had to schedule everything because of the time difference, but the team always responded to me within 24 hours, which was very quick. They were also very good at letting us know when an issue has been addressed so that we could look it over and see if it was done correctly. What did you find most impressive about them? There was a lot of communication in terms of what we wanted to achieve. They didn't just present us with the final output, they gave us options to choose from. Are there any areas they could improve? Nothing comes to mind. Do you have any advice for potential customers? The easiest way to communicate with Pronto is to name the specific area or aspect of your website that needs to be serviced. Supply them with a link Inform them of what issue needs to be resolved. Especially if there are a lot of elements on your website, this will prove efficient.  --- #### Web Dev & Design for Commercial Insurance Agency **The Project** - Services: Web Design, Web Development - Project size: Less than $10,000 - Project length: Aug. 2020 - Feb. 2021 **Project Summary**: Pronto Marketing spearheaded the development and design efforts for the website of an insurance agency. The team made the platform more mobile-friendly per the client's outline and brand story preferences. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Vice President, CTG Insurance - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 9, 2021 **Feedback Summary**: Demonstrating their professionalism and development prowess, Pronto Marketing rewarded their client with a seamless and user-friendly website. The team exhibited their collaborative nature by quickly integrating solutions based on client feedback, fostering a fruitful and harmonious partnership. ""They were an accommodating and high-caliber team." " **BACKGROUND** Introduce your business and what you do there. I’m the vice president at CTG Insurance, a commercial insurance agency specializing in churches, non-profits, and human service organizations. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We needed a new website to promote our services. **SOLUTION** What was the scope of their involvement? Pronto Marketing took over the development phase of our website as the previous agencies we hired delivered results that weren’t at par with our expectations. They were familiar with the methods of our creative brand story inspiration, Donald Miller, so we first relayed that to their team along with our expectations, design plans, and concepts. We particularly needed the website to be more mobile-friendly, and their team also took that into account. Additionally, we sent them our outline for the web content, which served as their site map. Pronto Marketing then developed our website via WordPress and integrated all the features and solutions that we planned along with their project manager. What is the team composition? Our main point of contact was Lita (Project Manager). She was in charge of relaying our development needs to Pronto Marketing’s tech resources. How did you come to work with Pronto Marketing? Pronto Marketing was referred to us by a friend of mine who worked with them in the past. We were initially concerned about the fact that they were an overseas agency, but they were also strongly recommended to us, so we reached out to their team. We liked how Pronto Marketing understood our requirements and was familiar with our design inspirations, so we decided to onboard them. How much have you invested with them? We spent $4,000. What is the status of this engagement? The project ran from August 2020–February 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Pronto Marketing was keen on collecting feedback from us and implementing any changes that we wanted to see on the website. Their page mockups also helped us envision what the site would look like, so all the additional features and content we wanted were integrated seamlessly into our platform. Overall, I could confidently say that their team’s backend support and expertise led to the project’s success. How did Pronto Marketing perform from a project management standpoint? We used BugHerd as our main visual feedback tool. Pronto Marketing would send samples or drafts, and our team would go over those before identifying any points for improvement or alterations. They were a very responsive team — any changes were implemented within 24 hours, and they also offered post-development support solutions, which we availed of through a monthly subscription. What did you find most impressive about them? Pronto Marketing kept me updated and satisfied with each project phase they accomplished. I never found the need to chase them for anything. They had strong feedback and support channels, and I personally thought that was their strongest suit. Are there any areas they could improve? They were an accommodating and high-caliber team — we didn’t encounter any area that could use some improvement. Do you have any advice for potential customers? Identify your goals based on your nature of business, and create a structured methodology using those. If you know exactly what you want from the engagement, Pronto Marketing would take it from there and deliver your needs. --- #### WordPress Design, Dev & SMM Posts for Divorce Mediation Firm **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**:   Pronto Marketing provided WordPress web development services for a divorce mediation company. The team worked on the layout and an e-commerce feature. They continue to provide social media posts per month.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Owner, Graine Mediation - Industry: Legal - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 30, 2021 **Feedback Summary**: Pronto Marketing’s work meets expectations. The team does what they say they will, and they’re very responsive. Their artwork and designs are all stunning. The team always strives to keep their clients satisfied. Pronto Marketing is a reliable vendor that’s attuned to social media branding     ""They're really great with communication."  " **BACKGROUND** Introduce your business and what you do there. I’m the owner of a divorce mediation company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? I needed help with web development and management. **SOLUTION** What was the scope of their involvement? Pronto Marketing built my WordPress website from scratch. They chose the layout, template, and artwork. I wrote the copy myself. The team also helped me incorporate an e-commerce feature through Stripe. They also built in a calendar feature and a WooCommerce phone conference feature using third-party integrations. Anytime that I need a change implemented or have a question about SEO, the team helps me. They also provide 12 social media posts per month. What is the team composition? I work with 20 people from their team. When I first started with Pronto Marketing, I had a dedicated account manager. How did you come to work with Pronto Marketing? I had an IT company that was using them for content, and I decided to learn more. How much have you invested with them? We’ve spent $24,000. What is the status of this engagement? We started working together in 2016, and our work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They always get back to me, and they always do what they say they will. It usually takes a couple of tries to get the content right. Patience is key because English is their second language. I have worked with 10 other marketing projects, and they were all bad. I love Pronto. How did Pronto Marketing perform from a project management standpoint? I manage the projects myself. They’re really great with communication. What did you find most impressive about them? I never feel like they’re going to run off with my money. I know they’ll stick with me until I’m satisfied with the work. Their images and artwork are beautiful. In terms of social media, they pay attention to what’s important to my brand. If they don’t get something right, they always take my feedback. Pronto makes sure I get to the right person to get my questions answered. Are there any areas they could improve? No, I’m comfortable with what they do for me. It would be great if they could drive SEO, rather than just execute. Do you have any advice for potential customers? You have to know a lot about SEO before you hire someone to build your website.   --- #### Web Design, Branding & Marketing for Managed IT Firm **The Project** - Services: Branding, Other Digital Marketing, Web Design - Project size: $10,000 to $49,999 - Project length: Mar. 2014 - Ongoing **Project Summary**: Pronto Marketing provides ongoing website redesign for a managed IT firm. The team also offers marketing and branding services for the client to help increase their website leads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Red Key Solutions - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 13, 2021 **Feedback Summary**: Pronto Marketing delivers consistent positive ROI and solid leads a month. The site that they redesigned also garners great feedback from its end-users. The team's workflow is excellent.  ""They are capable, fast, consistent over the last 7 years, and always incredibly friendly." " **BACKGROUND** Please describe your company and your position there. I am the CEO of a technology company and a software company. We provide next generation IT services for businesses across the New York City tristate area and beyond. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Pronto Marketing? We initially engaged pronto to redo our website and then we used virtually all their marketing and branding services over the last 7 years. What were your goals for this project? We wanted to increase website leads. **SOLUTION** How did you select Pronto Marketing? We worked with around 5 different firms over 13 years with multiple degrees of dissatisfaction. We had challenges with consistency and reliability of smaller teams. Pronto is a large team that is also technologically advanced. They have a consistent design approach. Describe the project in detail. We initially had pronto design our website on their platform. They made www.redkeysolutions.com. We are a leading Managed IT firm in the New York City and Westchester county market. The site was beautiful and they tweaked it until it was right. They replies were fast. The site was well optimized. Then we invested into marketing services with Pronto and we now rank 1-3 for every major keyword we want. The website actually brings us leads. When we launched our software company they designed our logo and full branding. The website they made was www.strategyoverview.com which is the leading vCIO and strategic planning app for MSPs. Both websites perform really well. The fact that they handled it all was very refreshing. We no longer had to worry about hosting and maintenance or finding a separate firm for SEO and PPC management. Their team is big enough to do all those services right. What was the team composition? They have specialists in every major area we have needed. They really do have an answer for most web and marketing things. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have received definitive positive ROI from our investment in Pronto. We receive several solid leads a month and we have always received complements for our website. I really could not imagine running a business without pronto as our web partner. How effective was the workflow between your team and theirs? Excellent. The level of Pronto service is something that most companies should aspire to get to. What did you find most impressive about this company? They are capable, fast, consistent over the last 7 years, and always incredibly friendly. I really cant say enough good things about their team. Are there any areas for improvement? I'm not sure. I really have not been disappointed. --- #### Digital Marketing for Ship Repair Company **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Sep. 2015 - Ongoing **Project Summary**: Pronto Marketing provides ongoing website management and maintenance support to a ship repair company. They also do SEO and content creation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Communications Specialist, East Coast Repair and Fabrication - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 5, 2020 **Feedback Summary**: The client’s experience with Pronto Marketing has been positive. The team is easy to work with and communicates effectively. Their dashboard and ticketing system makes getting help seamless. ""I’ve had a good experience working with them." " **BACKGROUND** Introduce your business and what you do there. I’m the Communications Specialist at East Coast Repair & Fabrication, a leading force in the marine, industrial and commercial sectors since 1999. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Pronto Marketing? We wanted assistance in the creation and management of our website. **SOLUTION** What was the scope of their involvement? Pronto has created and hosted three websites for us, personalized an SEO strategy, provided analytics and reporting, unlimited revisions and copywriting, and 24/5 support. What is the team composition? In the redesign of our website, I worked closely with a Project Manager. The Project Manager then communicated our wants and needs with a production team. How did you come to work with Pronto Marketing? Once I was hired I took on the role of managing our website and establishing a relationship with the team at Pronto Marketing. How much have you invested in them? I think we spend around $347 per month.  What is the status of this engagement? Although the company has been working with Pronto for about five years, I’ve been working with them for a year and a half when I joined the company. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our account dashboard is easy to use and shows statistics on how well our website is performing. We are happy with the leads and visibility we've received. How did Pronto Marketing perform from a project management standpoint? I’ve had a good experience working with them. They’re prompt in getting back to me. I can submit tickets whenever we have a change request for the site. For more complicated issues, it’s easy to get on the phone and talk to them.  What did you find most impressive about them? I don’t have much experience working with other providers. However, I like that they have a chat feature on their website which makes it easy to get an immediate response since it takes about 24 hours for them to respond to a ticket. I’ve had a good experience working with them. Their understanding of design is also impressive.  Are there any areas they could improve? No, not that I can think of.  Do you have any advice for potential customers?  I would say not to be afraid to ask for help, part of the service is that they provide continuous support so take advantage of their ticketing system and their expertise. --- #### Web Development for Relationship Counseling Company **The Project** - Services: Custom Software Development - Project size: Less than $10,000 - Project length: Sep. 2018 - Ongoing **Project Summary**: Pronto Marketing migrated content from the client’s previous e-commerce site to a new site. They also provide hosting services.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, TantraNova Institute - Industry: Education - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 19, 2020 **Feedback Summary**: Pronto Marketing’s server is reliable and the website they built runs smoothly. Although they could streamline their project management process, the client is happy with the engagement overall and the team is open to feedback.  ""I appreciate that the project management, website maintenance, and hosting are under one umbrella." " **BACKGROUND** Introduce your business and what you do there. I’m the president of the TantraNova Institute in Chicago. We’re a seminar business working with couples and singles in the area of relationships, helping them improve and thrive. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing? We needed to work with a company that was e-commerce-savvy, and one that could provide server hosting.  **SOLUTION** What was the scope of their involvement? We had an e-commerce website in place, which was about the same size as the one being hosted by Pronto now. They took all the content from our old website and fit that into their design format to create the new version.  They’ve provided hosting management. We could either have group hosting folded in with other websites, or we could have an independent hosting management contract. That was important to us, so that the servers were taken care of and secured. How did you come to work with Pronto Marketing? I did an internet search on website design and hosting, and a few options came up. There was the question of which would fit best with us because we’re a small business, not a huge corporation.  Pronto is designed to support small businesses with website design and hosting. They could provide the e-commerce aspect, the price was reasonable, and they could handle a website the size of the one we had. How much have you invested with them? We’re on a monthly contract, and we spend about $500 per month. What is the status of this engagement? We started working with Pronto in September or October 2018, and the website went live in early-2019. Currently, they’re doing all our editorial changes and website modifications, and they provide hosting. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have what I’d call a “micro feedback loop” with them, by which we send them a task, they complete it, and we give feedback on how satisfied we are after it’s completed. It’s all automated. If there was something I didn’t like, I’d speak up. How did Pronto Marketing perform from a project management standpoint? It’s very good on the whole. I sometimes have to stay with one of their people until I get exactly what I want, but that’s the nature of the work. We went through a design change a week ago, and it took several attempts for the person working with me to really get it and deliver exactly what I wanted. That’s just a part of working together, though.  There’s not a specific project manager assigned to our account. As a result, there is no coherence in the communication and the understanding of what style we want for the website, in terms of precision, feel, and so on. It can take some time to explain things to a new person. What did you find most impressive about them? I appreciate that the project management, website maintenance, and hosting are under one umbrella. Before that, we had a server host separate from our website designer and management. Since we started working with them, we’ve never had a server breakdown. There’s a high level of reliability that I appreciate very much. Are there any areas they could improve? There is no coherence in their task management and customer relation structure. In some sense, I consider that the relationship with Pronto is more sustaining our website than bringing in new possibilities to us. That was very different from our relationship with our previous vendor. The different people who work with me are always very polite and they do their best. This is not a complaint about the people who’ve been working with me. I really appreciate their engagement. However, there’s not a high level of customer relationship management.   Their workforce is doing well, but the weak link is with project management since there is no project manager. Do you have any advice for future clients of theirs? I’d mention the pluses and minuses stated here. In addition to that, I’d tell them that they really need to drive the project. You need to provide suggestions for the direction of the project. --- #### Web Development Services for Law Enforcement Office **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: May - July 2026 **Project Summary**: Pronto Marketing created a website for a law enforcement office. The team set up a staging site, Google Analytics, plugins, ADA compliance fixes, and page error fixes for the main site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Graphic Designer, Law Enforcement Office - Industry: Government - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jul 7, 2026 **Feedback Summary**: Pronto Marketing helped the client average around 200 visitors per day, and the staging-to-live transition was seamless. The client's staff was also pleased with the website, which the team ensured was up and running. Pronto Marketing communicates constantly, delivers on time, and provides insight. ""Pronto provided insight and fixes that we could not do on our own."" **BACKGROUND** Introduce your business and what you do there.I am the Graphic Designer at. Our office provides comprehensive law enforcement services, including patrol, investigations, and community programs, to over 1.2 million residents in Harris County, Texas. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We needed a website that would look modern and attract visitors. Pronto provided us with a staging site to work on the updated website, set up Google Analytics, and fixed page errors. **SOLUTION** What was the scope of their involvement?Pronto helped us with plugins, created our website, and provided Google Analytics. They set up a staging site, fixed errors for ADA compliance, provided proper plugins, and gave us analytics to monitor our site.How did you find Pronto Marketing?I was already affiliated with Pronto from a previous employee.Why did you select Pronto Marketing over others?We chose Pronto Marketing because of their high ratings, pricing that fit our budget, and the good value for cost.What is the status of this engagement?The project started in May 2026 and ended in July 2026.How much have you invested with them?We spent less than $10,000 on this project.How many teammates from Pronto Marketing were assigned to your project?There were 2-5 people from Pronto Marketing assigned to our project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We had a seamless transition from the staging site to the main site. Plugin implementation was great, and the addition of analytics helps our pages. It is too early to fully assess the analytics since the site has been live for less than a month, but we average around 200 people on our site per day. The staff love the website, though we have not yet received feedback from visitors.What was your primary form of communication with Pronto Marketing?We primarily communicated through virtual meetings and email or messaging apps.How did Pronto Marketing perform from a project management standpoint?Pronto made sure our website was up and working with constant communication. The project was delivered on time and the team did a great job.What did you find most impressive about them?Pronto provided insight and fixes that we could not do on our own.Are there any areas they could improve?Everything was great. We have no complaints. --- #### Website Maintenance for Logbook Presentation Materials Co **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. 2024 - Ongoing **Project Summary**: Pronto Marketing provides website maintenance and updates for a logbook presentation materials company. The team has revamped the client's homepage and created new landing pages and messaging. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** President, Prosoft Binders - Industry: Consumer products & services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 6, 2026 **Feedback Summary**: Pronto Marketing's work has improved the client's messaging to customers, resulting in less confusion about what they offer. The team delivers on time and has excellent and prompt communication. The client praises Pronto Marketing's reasonable price and dedication. ""Pronto Marketing's price is very reasonable, and the team is very dedicated and responsive."" **BACKGROUND** Introduce your business and what you do there.I’m the president of Prosoft Binders, a logbook presentation materials company for professional pilots. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Pronto Marketing?We needed to keep our website updated. **SOLUTION** What was the scope of their involvement?Pronto Marketing provides monthly website maintenance and updates, including hosting. The team has revamped our homepage and created new landing pages and messaging.What is the team composition?We work with 2–5 teammates from Pronto Marketing.How did you come to work with Pronto Marketing?Pronto Marketing was referred to me.What is the status of this engagement?We started working with Pronto Marketing in January 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Pronto Marketing's work has improved our messaging to customers, resulting in less confusion about what we offer.How did Pronto Marketing perform from a project management standpoint?Pronto Marketing delivers on time and has excellent and prompt communication. We communicate via email and messaging apps.What did you find most impressive about them?Pronto Marketing's price is very reasonable, and the team is very dedicated and responsive.Are there any areas they could improve?I don't think there's anything they can improve on. --- ## Portfolio & Awards ### Legal Services Firm Earns 411 Qualified Leads Overview:  Link building campaign, aimed at further elevating Record Retrieval Solutions’ website authority and search engine rankings. This initiative built on the solid foundation established by Pronto Marketing’s comprehensive digital marketing efforts, showcasing a strategic approach to continuous online growth and lead generation in a competitive market.Key Results: Top 3 Ranking Keywords on Google42 Qualified Unique Leads Earned in 2023411 Read Full Case Study ### Website Build for an International SaaS Company   Designing an Attractive Website with IP-Location, Dynamic Content for an International SaaS Company   Background: FareClock, a leading time management and payroll processing SaaS company, approached Pronto Marketing with a need for a comprehensive website overhaul.   Their primary goals were to improve user experience, optimize for search engines, and create a dynamic website that could serve different content to users based on their geographic location.   With operations expanding globally, particularly in the Philippines, FareClock needed a solution that would respect regional agreements while maximizing their online presence.Results: Created industry-specific landing pages Developed diverse page types with attractive design elements Significantly expanded their content marketing capabilities Present a more personalized, engaging user experience Improved SEO performance to regain visibility in their market   Read Full Case Study: https://www.prontomarketing.com/case-studies/saas-company-web-design/   ### IT Firm Generates 21 Quotable Leads in 12 Months   Project Summary: PredictiveIT, a Tampa-based technology solutions provider, partnered with Pronto to transform their online presence and lead generation capabilities. Over a 12-month period, this collaboration yielded positive results — 21 quotable leads generated, marking a significant shift from word-of-mouth referrals to digital acquisition. Read Full Case Study: https://www.prontomarketing.com/case-studies/predictiveit-digital-marketing-leads/   ### SEO Services Lead to 150% Spike in Organic Traffic IT firm Dynamic Solutions Group approached Pronto to help them establish a greater presence in organic search results, thus boosting local business leads across several cities in competitive markets.Industry: IT Services Company Size: 24 employees Location: Palm Harbor, Florida Services Used:  Google My Business Page Booster Blog Writing Check out MSP Marketing: https://www.prontomarketing.com/msp-marketing/Read the case study: https://www.prontomarketing.com/case-studies/dynamic-solutions/      ### WordPress Site Scores a 93 Web Performance Rating As a Website Support client, Fidelis, Inc took advantage of Pronto's website optimization service included in their support plan.Industry: IT ServicesCompany Size: 91 employees Location: Renton, Washington Services Used: Website Design  WordPress Support WordPress Speed Optimization Check out our website support services: https://www.prontomarketing.com/wordpress-support/  Read the case study: https://www.prontomarketing.com/case-studies/fidelis/ ### IT Firm Earns 354 Leads with Strategic Local SEO About Tech Partners Hawaii: Tech Partners Hawaii, a Honolulu-based technology solutions provider.Objective: Strengthen their position in the competitive Hawaiian IT services market. Results: Over an 11-month period, our collaboration yielded 354 leads for the firm by achieving dominant map rankings across their service area and substantially increasing online visibility and engagement. ### Roofing Company Boosts Conversions with Google Ads    More Conversions at a Lower Cost Overview: Over three months, Iconic Roofing & Exteriors saw a significant increase in conversions, improved conversion rate, reduced cost per conversion, and higher click volume after partnering with Pronto Marketing to optimize their Google Ads campaign using image assets.   Results: Conversions: Increased by 150% Conversion Rate: Improved by 128%, reaching 16% Clicks: Increased by nearly 10% Click-Through Rate (CTR): Improved by 44% to 8% Cost Per Conversion: Decreased by 62% to $62 Average Cost Per Click (CPC): Reduced by 14% to $10   Read Full Case Study: https://www.prontomarketing.com/case-studies/iconic-roofing-google-ads/   ### SEO Campaigns Earn a 51% Increase in Web Traffic LaPorte Law Firm came to us to increase their organic search presence and especially wanted us to focus on their local area. They had a strong search presence for San Jose (where the firm was first established), but they sought to rank organically for other locations in the Bay Area. Read the case study: https://www.prontomarketing.com/case-studies/laporte-law/   Learn more about our Page Booster service:https://www.prontomarketing.com/page-booster/ ### Collecting nearly $60,000 in orders over 24 hours Collecting nearly $60,000 in orders over 24 hours with WooCommerce Holiday children’s charity Operation Noel leveraged WooCommerce to take orders and manage donor registration during their annual holiday fundraiser event.Industry: Non-profit organizationCompany Size: 10 employees Location: El Paso, Texas Service Used: eCommerce website developmentCheck out our eCommerce website services: https://www.prontomarketing.com/ecommerce-website-development/ Read the case study: https://www.prontomarketing.com/case-studies/operation-noel/      ### Ads Campaign Yields a 17% Boost in Conversion Stuck with stagnant results, Buckingham, LaGrandeur, & Williams approached Pronto to revamp their efforts in Google Pay-Per-Click (PPC) ads to boost their online leads and overall conversion. Read the case study: https://www.prontomarketing.com/case-studies/buckingham-lagrandeur-williams/Learn more about our Google Ads service at https://www.prontomarketing.com/google-ads-services/ ### Nonprofit New York WordPress Website Redesign   Scope: Website Refresh, Customized Landing Page, and Website Support. About Nonprofit New York: They are a thriving community of extraordinary nonprofits. The organization engaged over 4,700 nonprofit organizations last year and has been building a powerful nonprofit community for 35 years.   ### WordPress Website Rebuild for a National Nonprofit Background: SHARE Cancer Support is a national nonprofit organization dedicated to creating and sustaining a supportive network and community of women affected by breast, ovarian, uterine, and metastatic breast cancer.Challenge: Migrating a large amount of content into a well-structured new websiteSHARE Cancer Support faced a significant challenge: How to create a unified digital presence that could effectively serve multiple cancer communities while maintaining distinct spaces for each support group.Solution: SEO-Reasearched, New Website Navigational Structure and Dynamic Event ManagementResults: Cohesive user experience for varied services and a multi-site structure Enhanced UI/UX with Unique Cancer Type Templates Dynamic Management of In-Person Events & Webinars Effective Searchability for a Library of 300 Videos Better Content Management with Custom Post Types ### Ziglar Inc. WordPress & WooCommerce Build & Mgt Built a WooCommerce website for Ziglar Inc. with continuing support and plugin updates since 2017   Industry: Professional Training and CoachingCompany Size: 59 employees Location: Dallas, Texas Service Used: eCommerce DevelopmentCheck out our website development services: https://www.prontomarketing.com/ecommerce-website-development/ ### WordPress Website Build for a Staffing Agency   Creating a Trustworthy Website That Serves Two Audiences Flawlessly   Background: Town + Country Resources is a premier household staffing agency with over 40 years of experience.   Operating nationally, the company serves a dual audience: families seeking household staff and professionals looking for career opportunities in domestic services.   As an established APNA-member nanny agency, Town + Country Resources needed a digital presence that would reflect their decades of expertise while effectively serving both clients and candidates in an increasingly competitive marketplace. Their old website failed to showcase their credibility, streamline user journeys, or adequately support their integrated job board functionality. Results: Enhanced user experience thanks to clear navigation paths Strengthened market position by incorporating trust-building elements Improved operational efficiency with a streamlined application process Interactive map showing service areas across the US Dedicated sections for both clients and candidates   Read Full Case Study: https://www.prontomarketing.com/case-studies/household-staffing-agency-web-design/     ### Google My Business Yields a 365% Boost in Clicks IT firm Data Cube Systems contacted Pronto to help them establish a more significant presence on their Google My Business listing to help increase local business opportunities.Industry: IT ServicesCompany Size: 5 employeesLocation: Clermont, Florida Service Used: Google My BusinessCheck out Google My Business services: https://www.prontomarketing.com/google-my-business-management/ Read the case study: https://www.prontomarketing.com/case-studies/data-cube-systems/ ### Organic Traffic Spiked 200% with SEO Services Organic Traffic Spiked 200% with SEO Optimized Location PagesNeeding a boost in web traffic and qualified leads, outsourceIT approached Pronto to renew their SEO strategy to elevate overall conversion in the Washington DC and Charlotte areas.Industry: IT ServicesCompany Size: 8 employees Location: La Plata, Maryland Service Used: Page Booster Check out our SEO services: https://www.prontomarketing.com/link-building-service/ Read the case study: https://www.prontomarketing.com/case-studies/outsource-it/ ### Patel Plastic Surgery WordPress Website Build Patel Plastic Surgery needed a rebrand, and revamping the website was the perfect way to do it. We took the hard-earned existing ingredients and reworked them into a very intentional brand image. It was imperative to showcase Patel Plastic Surgery as a beautiful and long-lasting solution for its clients. Industry: HealthcareCompany Size: 7 employeesLocation: Johns Creek, Georgia. Service Used:  Website Design  WordPress Support Check out our website development services: https://www.prontomarketing.com/website-design/   Read the showcase: https://www.prontomarketing.com/showcase/patel-plastic-surgery/     ### MultiCare Cascade Surgical Center MultiCare Cascade Surgical Center offers an assortment of expert services, each one of them demanding a high level of dedication and care. By revamping their brand image and adding measures of convenience, our team was able to build a comfortable and secure experience for both patients and employees alike.   Industry: Healthcare Company Size: 10 employeesLocation: Auburn, Washington. Service Used: Website Design WordPress Support Check out our website development services: https://www.prontomarketing.com/website-design/  Read the showcase: https://www.prontomarketing.com/showcase/multicare-cascade-surgical-center/      ### D’Andre Law LLP D’Andre Law reached out to Pronto looking for a website revamp. They now have a site that is simple to navigate, easy on the eye, and full of useful information and contact details, all while underlining D’Andre’s presence all across California.Industry: Legal ServicesCompany Size: 61 employeesLocation: Oakland, California Service Used: Website Design WordPress Support   Check out our website development services: https://www.prontomarketing.com/website-design/     Read the showcase:https://www.prontomarketing.com/showcase/law-firm-website-makeover/ ### WEBIT Services WEBIT worked with Pronto to establish a customer-friendly website that engages visitors from the start and provides them with a lasting and reassuring impression of competence, experience and trustworthiness in a pleasingly simple style that doesn’t overwhelm prospective clients.Industry: IT ServicesCompany Size: 35 employeesLocation: Naperville, Illinois Service Used: Website Design WordPress Support   Check out our website development services: https://www.prontomarketing.com/website-design/   Read the showcase: https://www.prontomarketing.com/showcase/webit-services/  ### Positive Electric Positive Electric came in with great elements — a clever logo, an inviting color scheme, and a strong portfolio. We worked with our design team to make these elements shine bigger and brighter. The end result is a website that offers a powerful and uplifting experience to its visitors.Industry: ConstructionCompany Size: 11 employees Location: Dayton, Ohio Service Used:  Website Design  WordPress Support Check out our website development services: https://www.prontomarketing.com/website-design/   Read the showcase: https://www.prontomarketing.com/showcase/positive-electric/      ### Superdry Thailand Our production team leveraged Superdry’s asset collection to give their homepage a bold showcase pitch to its visitors. With strong CTAs spread throughout, shoppers can browse several products and special offers without having to leave the homepage. Industry: RetailCompany Size: 6 employees Location: Bangkok, Thailand Service Used: eCommerce Development WooCommerce Support Check out our website development services: https://www.prontomarketing.com/ecommerce-website-development/   Read the showcase: https://www.prontomarketing.com/showcase/superdry-thailand/     ### Liftsafe Inspections The Liftsafe team approached Pronto with a library of websites — one primary site and five satellite hubs that showcase the company’s entire array of products and resources.Industry: ManufacturingCompany Size: 70 employees Location: Ontario, Canada Service Used: Website Design WordPress Support Check out our website development services: https://www.prontomarketing.com/website-design/     Read the showcase: https://www.prontomarketing.com/showcase/liftsafe-inspections/  ### Numata Business IT With a modern site web design, Pronto team instilled a strong company pitch that included well-spaced segments around Numata’s services, company values, milestones, and testimonials. Website visitors can now get a complete overview of the IT firm’s services that inspires action.Industry: IT ServicesCompany Size: 65 employees Location: London, England Service Used:  Website Design  WordPress Support Check out our website development services: https://www.prontomarketing.com/website-design/  Read the case study: https://www.prontomarketing.com/showcase/numata-business-it/      ### CTG Insurance CTG Insurance offers personalized insurance and risk management for faith-based and nonprofit organizations. ### IT 4 Cannabis Website: https://it4cannabis.com/   Scope: Website Design and Development About IT4cannabis: They are the leading technology provider servicing both medical and recreational players in the legal marijuana industry. ### Apa Sherpa Foundation Website: https://www.apasherpafoundation.org/  We provided Website Development.About Nonprofit New York: Apa Sherpa was born in poverty and rose to become the greatest climber in the history of Mount Everest. Apa struggled greatly to obtain a modest education in his youth and worked diligently to provide for his family amidst difficult economic circumstances. Today, he endeavors to provide the opportunities he never had to the next generation, starting from his home village in Nepal. ### New York Immigration Coalition Website: https://www.nyic.org/  We provided Website Development. About Nonprofit New York: The New York Immigration Coalition (NYIC) is an umbrella policy & advocacy organization that represents over 200 immigrant and refugee rights groups throughout New York. The NYIC not only establishes a forum for immigrant groups to voice their concerns, but also provides a platform for collective action to drive positive social change. ### The Ability Center Website: https://www.abilitycenter.org/  Scope: Website Design & Development, and Dedicated Web Support. About Nonprofit New York: The Ability Center advocates, educates, partners, and provides services supporting people with disabilities to thrive within their community. They work to make our community the most disability friendly in the nation. ### Spanish Website Build for SHARE Cancer Support   Website: https://latina.sharecancersupport.org/  We provided Website Build and Dedicated Support for SHARE - Spanish Site.About SHARE Cancer Support: SHARE is a national nonprofit that supports, educates, and empowers anyone who has been diagnosed with women’s cancers, and provides outreach to the general public about signs and symptoms. They are a compassionate community of knowledgeable survivors, women living with cancer, and healthcare professionals.   ### San Diego Sports Medicine and Family Health Center San Diego Sports Medicine and Family Health Center has not only been about the treatment of injuries and illnesses, but also about individualized patient education and management on a broad spectrum of lifestyle improvements in order to enhance well-being and quality of life. In short, the goal is not to just make patients “feel” better, but also to help them attain optimal health and wellness. ### Aspire Advisors Since 2009, Aspire Advisors has served as trusted stewards of our clients’ financial wellness. As an independent advisory firm, we offer fee-only investment management and planning services. That means we do not sell “commission-based” products, and our advice is always provided with your best interests in mind. ### Incubator Finance, Inc. Incubator Finance, Inc. is a Southern California-based outsourced services firm. We guide and enable dynamic and growing companies that are challenged by poor visibility to gain control and insights to the information they need to operate their business. Our clients rely on us for the experience and expertise to supplement or outsource their accounting services or guide them as they transform their accounting and back-office operations systems to increase efficiency and flexibility as a catalyst for growth. ### IGO Medical Group Founded in 1979, IGO Medical is one of San Diego’s oldest and most respected medical practices, offering state-of-the-art healthcare in infertility, obstetrics, and gynecology. We ensure patient comfort, confidentiality, and timely care plus appropriate and cost-effective ancillary medical procedures, including digital mammography, laboratory testing, bone densitometry, and ultrasound services. We are known for excellence in all aspects of our operations and for outstanding service to our patients and our community. ### FirstTrust Home Loans, Inc. Financial Services FirstTrust Home Loans’ number one goal is to provide the confidence and reliability you deserve throughout the financing of your home. Our roots are grounded in the relationships we’ve developed with our clients and the communities we’ve served. ### Castlerock Managed IT Services Company Castlerock is a leading provider of managed ICT services in South Africa. They have a well-refined knowledge of technology best practices, specifically within the South African business context. ### Brown Dahan Family Law Case studies: https://www.prontomarketing.com/case-studies/brown-dahan/Brown Dahan, a full-service family law firm, contacted Pronto Marketing about managing both the firm’s website and its Google advertising campaigns. The results: Their conversions increased 48%, including 20% more form submissions on their site. Click the link above to read about what we did to contribute to their success. ### Black Sutherland LLP Black Sutherland LLP consists of a dedicated team of professionals who strive for innovation and excellence in legal service. It has maintained a positive presence in the legal landscape of Ontario since the 1920s. Its evolution is driven by the strength of its people. ### I.N.C. Systems In business since 2004, I.N.C. Systems is a company that understands how to leverage technology, implement solutions to meet the needs of our clients, and exceed their expectations. We do this by taking the time to understand the needs of a particular business or project and recommending specific solutions to reach the goals set forth. ### LeadingIT LeadingIT understands the technology needs of your business and offers technology, computer, network and security support to help you get the most out of your technology. We typically work with nonprofits, manufacturers, schools, accounting firms, government and law offices with 10-200 employees that may not have dedicated technology staff in-house. ### Garriott Maurer Garriott Maurer provides client-centered legal consultation and representation in all matters pertaining to family law and divorce. ### Sundog IT Sundog provides professional IT service and support to the DeKalb, Rockford, and Naperville areas.   Industry: IT ServicesCompany Size: 30+ employeesLocation: Illinois, United StatesServices Used: Website Build Website Support Check out our website services for MSPs & IT companies at https://www.prontomarketing.com/msp-websites/ ### IT Solutions & Cybersecurity Website Redesign   From Generic MSP to Cyberhound: How TEKZYS Unleashed Their Brand Identity   Background: TEKZYS, a Texas-based MSP specializes in delivering comprehensive IT solutions to small and medium-sized businesses across multiple industries including Professional Services, Healthcare, and Education.   Operating across numerous Texas cities including Dallas, Plano, Frisco, Fort Worth, and Abilene, TEKZYS needed an updated website that would showcase their local and national expertise while highlighting their innovative approach to IT service delivery.    Results: 100% Brand Differentiation Achievement 7 Optimized City Landing Pages 5 Comprehensive Objectives Met Mobile Responsive Design Excellence Modern Elementor-Powered WordPress Design   Read Full Case Study: https://www.prontomarketing.com/case-studies/msp-website-rebranding/       ### WordPress Web Design for a Fire Protection Company Crafting a Modern Website for Firetech's Multi-State Fire Protection Services   Background: FireTech, LLC is an award-winning fire protection company serving the St. Louis Metropolitan Area for over twenty years.   They needed a modern, professional website to better represent their services and improve their online presence. Results: A professionally designed website that accurately represents their services Improved user experience with clear navigation and service information Integrated client portal for service management Streamlined lead generation through strategically placed request forms   Read Full Case Study: https://www.prontomarketing.com/case-studies/web-design-for-a-fire-protection-company/ ### Employee Onboarding Automation with WordPress Employee Onboarding Automation The Challenge: Family Services of America was struggling with a slow, manual onboarding process using third-party PDFs, leading to administrative delays and data silos. The Solution: We engineered a custom WordPress automation using Gravity Forms and custom PHP templates. The system now captures e-signatures, generates legally compliant PDF contracts with full audit trails (SHA-256 hashing), and automates email delivery—all within their existing website. The Result: Eliminated manual paperwork and "pdfFiller" costs, allowing the client to scale their hiring process instantly and securely. Read the full case study here: https://www.prontomarketing.com/blog/gravity-pdf-automation-case-study-family-services/ ### PageSpeed Boost & Simpler Website Management The Challenge: Next Level Now was facing a strict 30-day window to migrate their site before a hosting contract renewal. They needed to move a complex website to a faster environment without any downtime or loss of functionality. The Solution: We executed a secure, technical migration to an enterprise-grade Kinsta hosting environment. We integrated premium tools and plugins under our agency licenses and implemented 2FA security to harden the site's infrastructure. The Result: Completed 5 days ahead of schedule with zero downtime. The site’s Desktop PageSpeed score jumped from 80 to 92, and Technical SEO improved from 61 to 92, all while reducing the client's monthly hosting and software overhead. Read the full case study here: https://www.prontomarketing.com/blog/wp-engine-to-kinsta-migration/ ### From Stagnant Ads to $1.5M Lender Pipeline Overview: Hopkins Financial, an Idaho-based private money lender, was burning Google Ads spend on broker traffic and ranking nowhere organically (Domain Rating of 6). Their sales team was stuck at a 1-in-15 close rate. Pronto rebuilt their Google Ads into segmented campaigns for residential (Idaho) and commercial (multi-state) lending, fixed their technical SEO, overhauled key conversion pages, and ran a collaborative blog writing and link building program. Key Results:  30 quotable leads/month by January 2026 (up from 21) $1.5M in estimated monthly pipeline revenue 140% increase in Google Ads conversions Domain Rating grew from 6 to 25 (316% increase) Read Full Case Study: https://www.prontomarketing.com/case-studies/hopkins-financial-lead-generation/ ### Nonprofit WordPress: 56 to 96 PageSpeed Boost The Challenge: Global Peace Foundation was struggling with severe server instability and 504 timeout errors caused by aggressive bot traffic and seasonal fundraising spikes. Their internal design team also faced workflow bottlenecks because a restricted staging environment caused their page builder to freeze and fail. The Solution: We migrated the site to a managed high-performance environment and implemented a Cloudflare Web Application Firewall (WAF) to neutralize malicious bot attacks. We also upgraded their staging environment to a premium tier to resolve PHP thread limits and optimized site assets, including a manual conversion of images to WebP format. The Result: Desktop PageSpeed scores jumped from 56 to 96, while the GTMetrix grade improved from a D to an A (100% performance). The internal team can now launch campaigns without technical delays, and the site remains stable during high-traffic global initiatives. Read the full case study here: https://www.prontomarketing.com/blog/nonprofit-wordpress-support-case-study/ ### Google Ads: Filter Bad Leads Into $116K Pipeline The Challenge: Pro-Motion Industries was generating a high volume of leads, but the vast majority were small, one-time orders that didn't fit their growth model. They needed to shift their pipeline toward enterprise-level clients requiring recurring production runs of 25,000 to 100,000+ pieces in the health and beauty sector. The Solution: We implemented a strict "Quotable vs. Non-Quotable" lead tracking system via WhatConverts to measure success by lead quality, not volume. From there, we aggressively tuned their Google Ads campaigns to cut low-value traffic and double down on high-performing ad groups. In parallel, we transitioned their SEO strategy to targeted link building, optimizing core service pages for enterprise-level terms like "contract labeling services." The Result: Over 15 months, 58 verified quotable leads were generated, producing an estimated pipeline value of $116,000 against a $43,755 total investment - a 2.65x ROI. By November 2025, 100% of Google Ads leads were confirmed as high-value opportunities by the client. Read the full case study here: https://www.prontomarketing.com/case-studies/pro-motion-google-ads-high-intent-targeting/ ### Website Redesign: Turning Trust Into Leads The Challenge: New England Systems (NSI), a Connecticut MSP since 1985, ran almost entirely on referrals, but its website wasn't closing the gap on that warm interest. It looked like every other MSP: generic photography, bullet-list pages invisible in Google and AI search, cluttered navigation, and none of NSI's 40 years of proof or verified reviews on display. Inbound was stuck at 2 to 3 qualified leads a month. The Solution: We delivered a full Website Build with an SEO sitemap and audit and an ongoing Link Building program. Our editorial team produced 15 pages of E-E-A-T content in NSI's actual voice, built around its 40-year track record and the real people behind the work. We architected local SEO around dedicated pages for Bridgeport, Stamford, Waterbury, Hartford, and New Haven, each closing with original local resource content most MSPs skip. The centerpiece: the NSI Advantage Calculator, a four-question, above-the-fold tool that turns "how much does this cost?" into a 30-second answer with a booked meeting on the other side. The Result: After going live in July 2025, qualified inbound jumped from 2 to 3 leads a month to 2 to 3 a week, a 3 to 4x lift confirmed in Tom McDonald's verified G2 review. The site captured 22 leads in its first five weeks, including a high-value quote request from a prospect who found NSI through the Bridgeport page. Against a typical client worth ~$2,750 MRR, even one added client per quarter outpaces the build investment. Read the full case study here: https://www.prontomarketing.com/case-studies/nsi-msp-website-redesign/ ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_fall_champion_2025.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2025.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_web_design_company_information_technology_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_wordpress_developers_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_local_seo_company_2024_award.svg) ### Industry Recognitions - Bronze Stevie Award for B2B Customer Service - Excellence Award Winner - SEO - Excellence Award Winner - Website Design - Top Cannabis Web Designers - Top Elementor & WordPress Management Expert - Top Kinsta Agency for WordPress Maintenance - Certified Google Search & Advertising Partner - 20 Best Seattle Web Developers - Top 10 Digital Marketing Services Companies 2020 ## Key Clients - Nonprofit New York - Brown Dahan Family Law Firm - Dynamic Quest - SHARE Cancer Support - Ziglar ## Packages ### Search Engine Optimization Packages Drive more web traffic from local searches and Google Maps with our professional Google My Business Management & Page Booster SEO Services. Learn more at https://www.prontomarketing.com/local-seo-services/ | Feature | Small ($1,099/month) | Medium ($1,499/month) | Large ($1,899/month) | |---------|---------|---------|---------| | Schema Markup | ✓ | ✓ | ✓ | | Link Building (number of links) | 2 | 4 | 6 | | SEO Audit & Report | ✓ | ✓ | ✓ | | Keyword Research | ✓ | ✓ | ✓ | | Google My Business Setup | ✓ | ✓ | ✓ | | GMB Optimization & Call Tracking | ✓ | ✓ | ✓ | | Monthly Performance Reporting | ✓ | ✓ | ✓ | | Keyword Optimization | ✓ | ✓ | ✓ | | Citations per month | 10 | 10 | 10 | | GMB Post (80-100 words) | 3 per month | 3 per month | 3 per month | | GMB FAQ Creation | 2 per month | 2 per month | 2 per month | | Image Optimization | 2 per month | 2 per month | 2 per month | | Blog writing per month | 1 | 1 | 1 | | Lead & Quote Tracking | ✓ | ✓ | ✓ | | Google Webmaster Tools Setup | ✓ | ✓ | ✓ | | Google Analytics & Google Tag Manager | ✓ | ✓ | ✓ | | AI Search Optimization & Tracking | ✓ | ✓ | ✓ | | Review Collection | ✓ | ✓ | ✓ | --- ### Web Design Packages We make building websites easy for small and growing businesses. Our team will drive the entire process of designing and developing your new website so that it looks great on any device at a price you can afford. | Feature | Small ($4,500/total) | Medium ($6,500/total) | Large ($15,000/total) | |---------|---------|---------|---------| | Number of Pages | 6 | 15 | As many as you need | | Website SEO Analysis | ✓ | ✓ | ✓ | | Dedicated Project Manager | ✓ | ✓ | ✓ | | SEO-friendly Site Structure | ✓ | ✓ | ✓ | | Copywriting | ✓ | ✓ | ✓ | | Custom Design | ✓ | ✓ | ✓ | | Contact Form | ✓ | ✓ | ✓ | | On-website SEO | ✓ | ✓ | ✓ | | Custom Homepage | ✓ | ✓ | ✓ | | Blog Page | ✓ | ✓ | ✓ | | Responsive Web Design | ✓ | ✓ | ✓ | | CMS | WordPress | WordPress | WordPress | | Site Backup & Security | ✓ | ✓ | ✓ | | SSL Certification | ✓ | ✓ | ✓ | | Page Speed Optimization | ✓ | ✓ | ✓ | | Google Analytics Setup | ✓ | ✓ | ✓ | | Ongoing Support | ✓ | ✓ | ✓ | --- ### Web Development Packages The easiest way for small, growing businesses and marketing agencies to get their WordPress website projects done. Pronto offers flexible monthly website design & development services that strike the right balance between professional quality and affordable pricing. | Feature | Small ($99/month) | Medium ($299/month) | Large ($799/month) | |---------|---------|---------|---------| | Custom Page Design & Dev | — | ✓ | ✓ | | Unlimited Website Projects | — | ✓ | ✓ | | Unlimited 24/7 Website Edits | — | ✓ | ✓ | | Project Manager | Assigned per availability | Assigned per availability | Dedicated | | Designers, Developers, Copywriters | — | ✓ | ✓ | | Communication | Email and Chat Support | Email and Chat Support | Scheduled Calls | | Hourly Support Pricing Options | — | — | ✓ | | Number of revisions | Unlimited | Unlimited | Unlimited | | WordPress Engineers | ✓ | ✓ | ✓ | | 24/7 Uptime Monitoring | ✓ | ✓ | ✓ | | 24/7 Emergency Support | ✓ | ✓ | ✓ | | WordPress & Plugin Updates | ✓ | ✓ | ✓ | | Security Optimization | ✓ | ✓ | ✓ | | Proactive Monthly Speed Checks | — | — | ✓ | | Proactive Quarterly ADA Checks | — | — | ✓ | --- ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 88 - Overall Review Rating: 4.8 Last Updated: 2026-07-16T08:41:57Z ### Business Entity - Business Entity Name: Pronto Billing Services, LLC - Source: SilverFlume Nevada's Business Portal - Jurisdiction of Formation: Nevada - Date of Formation: May 23, 2011 - Status: Active - Last Updated: September 6, 2024 - ID: E0293042011-4 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: September 6, 2024 ## Locations (3) ### Sioux Falls, SD (Headquarters) - 3916 N Potsdam Ave PMB 524 - Sioux Falls, SD 57104 - United States - 1 employees - Phone: +1 800 270 3440 ### Bangkok, Thailand - Rajanakarn Building, 15 Soi Pradipat 17 Pradipat Road - Bangkok 10400 - Thailand - 76 - 100 employees - Phone: +6622784319 ### Pasig, Philippines - 2nd Floor Metrowalk Complex - Pasig 1604 - Philippines - 21 - 30 employees ## Connections - David Robertson (DBR Associates, Inc.) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Diane Strober (Half Pint Day Care, Inc.) - Jeff Cela (Labrador Transparency (Asia)) - Anton Danylov (WideAccess) ## Contact Pronto Marketing [Send a message](https://clutch.co/profile/pronto-marketing) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/pronto-marketing/) - [Facebook](https://www.facebook.com/prontomarketing/) - [X](https://twitter.com/prontomarketing) - [Instagram](https://www.instagram.com/official_pronto_marketing/)