Promatics Technologies

BACKGROUND

Please describe your company and your position there.

We are an IT and software company which deals in fleet management and transport software. We sell GPS products like trackers and offer location based solutions for fleets, containers, transport and automotive industry. I work as a manager with the GPS division and look after the software initiatives of the firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

Promatics helped in developing a geo fencing platform which can help monitor the geo location of your workforce or contractual labour at all times.

They did the interface, design elements, development and documentation. With our in-house providing ideas and concepts, Promatics executed and developed a great product. The cost benefit ratio was astonishing. They also provided suggestions and insights that improved our software's usability and reliability as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed someone who could adapt to our evolving requirements. We floated a RFP which was responded by some major agencies. We selected Promatics based on the proposal they presented, case studies and overall understanding of the project. The cost was not the cheapest out there but was also not higher than the average bid we received.

Their CEO was very patient who met us on a few con-calls and walked us through their project development lifecycle. We trusted him and honestly, they exceeded our expectations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were searching for a team with very high technical expertise in location based services specially Google Maps API. That is because our product is focused on providing features that intensely utilises it. Our apps are a great tool for a manager or a supervisor who is supposed to monitor a team of people who are on the move throughout the day.

Think of a UPS manager who has to track the delivery personnel and minimise the time spent delivering packages by a driver in a particular block. We outsourced the whole full stack development (React JS, MongoDB and React Native mostly) along with the UI design of the product to them. They also were responsible for developing microservices APIs and integrating third party APIs.

How many resources from the vendor's team worked with you, and what were their positions?

The project manager was in constant touch with us. Every month the delivery head checked upon us to see if things were going as planned. We do not interact with developers much but they were seasoned guys judging from the work we have received. During the course of development, they had a bit of staff turnover. That did not halted things as the replacements were fine in general. It would have been great if the same team crossed the finish line that started the race.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The pilot we have started looks promising. We did not have any major bugs. The minimalistic design looks awesome and the features work well during the different use cases we have applied. We plan to build a phase 2 with added functionality and features that will spruce up the app.

Describe their project management style, including communication tools and timeliness.

We have worked together on a multi-month project and they consistently over-deliver on each step. When we boarded them, we expected some cultural differences and thus lowered our expectations. Surprisingly they were more professional than we assumed. Updates were on time with quick responses to all messages we sent. I don’t remember if I ever had to run after them for something.

What did you find most impressive or unique about this company?

They were focused, intelligent, and highly experienced. There was never a dull moment. I never felt like time was being wasted or we are moving in circles. Progress was consistent and significant each week.

Are there any areas for improvement or something they could have done differently?

No major issues I can highlight. Maybe delays could have been avoided. When you develop something like this there are continuous opportunities for newer ideas and refinement but since we were already late we decided to shelf them for future.

BACKGROUND

Please describe your company and your position there.

I work as a senior HR manager at Boly:Welch. Boly:Welch is Portland’s leading recruiting and staffing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

The challenge was to build a unique dating app for expats. Platforms to be covered were both Android and iPhone. The languages were English, Spanish and French.

SOLUTION

How did you select this vendor and what were the deciding factors?

Promatics was recommend to me by my sister in law who has a long relationship with them. They programmed her ecommerce website and mobile apps and had been maintaining them since then. They came highly recommended by her. I found out they are very professional during our interaction. I liked their portfolio and recommendations too.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dating is a challenge if you are an expat. I am trying to solve this problem which I have faced myself. There are so many obstacles like local culture of the place, language barrier, even slangs used etc. I feel if your first language is not the language of the country you are in then your chances of connecting with locals are very low. My app has some unique features that help expats to connect with locals better.

How many resources from the vendor's team worked with you, and what were their positions?

I understand technology fairly although I am not from a tech background. This helped me connecting with the team from Promatics. Sahil was available for a call when I wanted. He and his two associates worked hard on the product. Deepak was great as well as Shubham. They also provided a quality checker.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well we are still in stealth mode so have not released it to general public. To me it looks great. Some improvements are still going and I hope we will get there soon.

Describe their project management style, including communication tools and timeliness.

I felt comfortable talking to them. Most of the communication happened on Asana. They were gracious enough to hold calls at a time which would be late night for them.

What did you find most impressive or unique about this company?

I liked their character. Promatics Technologies is driven by people who are obsessed with apps. They provided credible suggestions and made some great improvements to my proposed features. Everything went on like clockwork.

Are there any areas for improvement or something they could have done differently?

I guess they can improve upon their animation skills.

BACKGROUND

Please describe your company and your position there.

I am Human Resources Specialist of Walmart.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

Website based on Angular technology and mobile apps on Flutter.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them via Clutch. It took us about 2 months to select them as our tech agency for building our product. We have shortlisted 3 agencies out of several interviews and chose to work with Promatics. I appreciate the fact that they are very well organized. The way they took up our requirements and broke down the whole project in different sprints won us over.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A platform for corporates to coach and improve the skill of their employees, share ideas and build a strong community all together in one place. The aim of the platform is to enhance organization capability through skill upgrades and behavioural training interventions. The website and apps will have certified coaches who will provide video classes to the employees of any organization.

Coaches are selected through our rigorous selection process. Organizations can buy quarterly and monthly subscriptions which provide access to a fixed number of video hours of training. There is also other learning material that the employees can consume passively. The flow of the platform is as such that it requires very little human intervention.

How many resources from the vendor's team worked with you, and what were their positions?

I do not know the technical aspects or who worked on different sections of the platform. I communicated with a project manager. His way of managing tasks was thoughtful. I can say the team's work ethics were great and they house a skilful bunch since what I got in the end left me satisfied.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

If we talk about technical skills, they can handle it very well. I was very happy with the final output and would love to work with them again.

Describe their project management style, including communication tools and timeliness.

I am not tech savvy, so having someone walk me through the whole process was very helpful.

What did you find most impressive or unique about this company?

They are the kind of guys who will update you that: hi you mentioned this, and we've been thinking... which is awesome because it means Promatics is putting in the efforts to fine tune the whole thing which is rare these days.

Are there any areas for improvement or something they could have done differently?

Well there are always ups and downs when you do something new but we worked together to solve all issues.

BACKGROUND

Please describe your company and your position there.

I work for an American IT hardware biggie. We are one of the best brands in this space since decades.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

A marketplace app that lets users post used computer hardware parts. We have professional accounts for shops that can post hundreds of listings in one go. The app allows buyers and sellers to interact and trade, they can submit offers and barter for goods.

The app also allows users to watch IT hardware videos, make posts on the bulletin board, and leave ratings and reviews. The app is designed to foster loyalty with users getting points for everything they purchase.

SOLUTION

How did you select this vendor and what were the deciding factors?

I discovered Promatics through their blog on marketplaces and initiated communication. I was looking to build a community marketplace for computer parts and electronics and they had built marketplaces before. I liked a few case studies presented to me and I was impressed with their recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I know my app involved complex backend functionalities and database usage with intelligent logic implementation. This platform has abilities to recommend sellers and products based on proprietary logics. I provided their team with our designs for the platform. The designs were built by a firm here in Texas. I wanted them to bring these designs to life exactly as they were.

Promatics assembled a team of really talented engineers who built my app within the specified time period. I was afraid that the quality and the sharpness of the designs would be compromised during the development however they did full justice to the last pixel. It is safe to say that the apps' usability and sustainability were hugely improved because of all the excellent recommendations they provided.

How many resources from the vendor's team worked with you, and what were their positions?

Promatics provided a dedicated project manager who was supposed to get the app built for me. That person was replaced within 6 weeks as he fell sick. The new person was better than the first one. He was receptive to my feedback and offer proactive help. From what I experienced they had ample back up and qualified assets to be added or replaced if something goes wrong. That is comforting to know.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They developed the app in line with my specs. From development to testing, they quickly delivered the required services reaching project milestones. I have a good feeling about the release. I am now working with them on go-to-market and digital marketing strategy.

Describe their project management style, including communication tools and timeliness.

Interactions with them were professional and efficient, they take all challenges sportingly.

What did you find most impressive or unique about this company?

There's no disconnect between the sales process and the end delivery. They are honest and the customer service is very personal. Last but not the least the cost-benefit ratio is amazing.

Are there any areas for improvement or something they could have done differently?

There's really nothing to say. They did not give me a chance to doubt my decision.

BACKGROUND

Please describe your company and your position there.

I am the full-time sales manager in a prominent tech company. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies, and what were your goals?

We ought to build a unique marketplace targeting a specific community for everyday services. There is a huge potential for such an app. We intend to build this as something that is visibly different from what is currently available. We were recommended this company by a directory website. We outsourced them the project to build our mobile apps.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via a directory website where they were listed with good reviews. I emailed them and enquired. They followed up and submitted us a detailed proposal based on our requirements. The contents of the proposal were very impressive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Local service providers are often left high and dry by the existing marketplaces and the fees that they charge. The market is skewed towards customers way too much. We are addressing this challenge. The project was awarded on the built operate and transfer model. The vendor was responsible for creating the design and code it up. They were responsible for setting up the IT infrastructure as well. The project involved building the sign-ups, profiles creation, search engine, vendor profiles, calendar, etc. The apps were spearheaded by a project manager who sequentially delivered the design of the apps first and then developed it.

How many resources from the vendor's team worked with you, and what were their positions?

We spoke with the project manager frequently and the quality analyst. The project manager seemed well informed. He had experienced in building such apps for others as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was demonstrated to us upon completion. We found the app quality to be good. We tested the app and it worked well. The control panel they built for us is very user friendly too. The outcome definitely is what we envisioned.

Describe their project management style, including communication tools and timeliness.

I would say there were some issues regarding communication initially. We raised this to the guy we closed the project with. He got that fixed. We did not face the same problem thereafter.

What did you find most impressive or unique about this company?

They understood our requirements deeply. Some of the features that are now in the app were as per their recommendations and we can now see why they were so required. That is something very good about them.

Are there any areas for improvement or something they could have done differently?

Yes, spoken English is something they can work upon. Understanding their accent can be difficult at times.

BACKGROUND

Please describe your company and your position there.

Digital Media Video Distribution & Influencer Marketing company Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies?

We hire Promatics Technologies for project CREATORSHALA.COM

What were your goals for this project?

This was a creators community platform in India and one of the platform of its kind we want a custom design for the platform and Promatics Technologies have done it perfectly for us.

SOLUTION

How did you select this vendor?

We have found them on google search and have a discussion with them in detail.

Describe the project and the services they provided in detail.

They have made the complete project live and work on each script in development and designs of the website.

What was the team composition?

It was led by me and all coordination was done by me.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Its perfectly work.

How was project management arranged and how effective was it?

Yes, the coordination with the team was excellent, they listen to my points and understand the vision of me.

What did you find most impressive about this company?

Their team is really excellent and give regular update for the project.

Are there any areas for improvement?

No, in terms of development and design, they are perfect.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a company that specializes in providing practice questions and learning modules to standardized exams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Promatics Technologies?

They developed an e-learning website from scratch.

What were your goals for this project?

Our goal was to offer a platform that users can instantly access.

SOLUTION

How did you select this vendor?

Another agency recommended them.

Can you go into detail about the services they provided and the scope of the project?

They designed the frontend and backend of the website, which is e-commerce enabled. The UI provides customers with immediate access to learning modules, while our admin has the ability to answer questions.

What was the team composition?

We worked with a team of developers and business analysts.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They developed the website with all the specified requirements, going above and beyond when needed.

How was project management arranged and how effective was it?

The team always was ready to make any necessary changes and implement new ideas. We were in constant communication.

What did you find most impressive about this company?

We were impressed with their immediate response and helpful suggestions.

Are there any areas where they can improve?

They need to improve QA testing.