ProCoders

BACKGROUND

Please describe your company and your position there.

I am the Operations Director for a digital product consultancy firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders, and what were your goals?

We are building a bespoke web app product to allow customers to order food & drink remotely in bars & hotels, either to their tables or to the room. The backend product needs to have the ability to integrate with several payment platforms as well as ordering services.

SOLUTION

How did you select ProCoders and what were the deciding factors?

We researched their previous clients and platforms and then went through a series of interviews to ascertain their technical ability level.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We undertook the initial consultation, design and system architecture phase of the project before the build phase commenced. The platform was to utilise a PHP backend framework and PWA frontend using NodeJS

How many people from the vendor's team worked with you, and what were their positions?

1 PHP Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product has gone through build and is in the QA phase. This was done in a timely manor due to the input from ProCoders.

Describe their project management style, including communication tools and timelines.

The developer we worked with slotted in seamlessly into our team - attending virtual stand-ups and retrospectives via Zoom & Slack.

What did you find most impressive or unique about this company?

The initial communication was easy and we were able to have very constructive talks from the outset. Their development skill level ensured they could contribute effectively to the project.

Are there any areas for improvement or something they could have done differently?

We would look to have an ongoing relationship with them and any usual teething issues from the initial project will be ironed out.

BACKGROUND

Please describe your company and your position there.

Lead, banking services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

Front end developers and QA

What were your goals for this project?

Help us finish our project

SOLUTION

How did you select this vendor?

Upwork

Describe the project and the services they provided in detail.

Front end web development, QA

What was the team composition?

2 front end developers, 1 QA

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team members coming from ProCoders were excellent. They helped us fast track our project. Work ethic is excellent and communication with the team members and ProCoders admin/staff were very helpful.

How was project management arranged and how effective was it?

The team members joined us on our daily work flow which was very effective.

What did you find most impressive about this company?

Communication with ProCoders is very fast and efficient. The talent they provide is highly commendable. I would very gladly work with them again in the future.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a family management tool and application that helps parents plan, manage, and ultimately register for summer camps across multiple children.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCoders?

I needed help with UI/UX design for the web application. I had an initial set of designs that were in development, but they needed to be refreshed before the website went fully live.

SOLUTION

What was the scope of their involvement?

They took our initial set of wireframes and turned them into logo designs, interaction design, color schemes, and workflows. They posted everything in Figma, and we collaborated back and forth in order to arrive at the final product.

The functionalities of the app itself are relatively standard, so they were able to work from some examples that I provided to them in order to create their recommendations.

What is the team composition?

There was an overall account lead provided who was in charge of my liaison with them, as well as a UX/UI designer.

How did you come to work with ProCoders?

I was referred to them to build the backend of my site originally, but they were not in line with my budget at the time. They reached back out later on to ask if I needed anything else, and at that point, I had the UI in mind and ended up accepting their proposal for that part of the work.

How much have you invested with them?

The total cost of the project was about $1,000.

What is the status of this engagement?

We signed the scope of work and wrapped up the project all within the month of March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the project just ended, we haven’t had a chance to collect user feedback yet, but I was really satisfied with the designs that they provided in the end. At first, their designer was asking me to make a lot of decisions about how to organize everything, but after providing some feedback that I preferred them to go with what they thought was best, the whole operation went a lot more smoothly.

I didn’t feel like I was holding them up, and they were able to go with their instincts and just provide me with a few options in the end, which worked out really well.

How did ProCoders perform from a project management standpoint?

Their project lead was super engaged the entire time. He always checked in with me and pushed me to make decisions, so I thought that he was really good about staying on top of things and making sure that everybody had what they needed to keep the process moving. Their communication skills were really good.

What did you find most impressive about them?

The level of engagement from their account lead was really impressive and helped make the project more enjoyable. They were quick to put together a proposal in the first place and quick to finish the work as well because of the level of consistent communication that flowed back and forth between us.

Are there any areas they could improve?

I don’t think they could really have done anything differently. I was very much leaning on them, so I suppose more options could always have been useful, but the expertise that they provided in the end was more than sufficient.

Do you have any advice for potential customers?

Have all the information that you need for the engagement as fleshed out as you can so that they have as much to work off of as possible. That, as well as deciding on ideal times to work together given the time difference, would be my main point of advice.

BACKGROUND

Please describe your company and your position there.

We are developing a SaaS Procurement and Spend Management solution. I'm managing the development team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

ProCoders created for us a site layout. Web and mobile version.

What were your goals for this project?

We wanted to update our site to improve the design and add some more trust with new cases and new product page.

SOLUTION

How did you select this vendor?

I've been working with 'ProCoders' on UpWork with a previous project. This team is professionals and good communicators. So I've decided to work with this team on the next projects.

Describe the project and the services they provided in detail.

ProCoders created for us a site layout. Web and mobile version.

What was the team composition?

There are two peoples were involved in the project. That was a manager and developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Actually we didn't release our site. I can share the results in the next few weeks.

How was project management arranged and how effective was it?

The management was effective. Deadlines and requirements are met.

What did you find most impressive about this company?

The strength of this team is the diversity of the professionals. They can do a lot of projects.

Are there any areas for improvement?

I don't know.

BACKGROUND

Please describe your company and your position there.

We provide localization and post-production services to major OTT and VOD, broadcasting stations and Hollywood studios. Operating in 30 different countries with over 1,300 employees. I'm the project manager for Engineering & Technologies Team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

Our proprietary subtitling software was due for renewal and we needed a team that we can entrust to improve the UI and UX design so that it can be rebranded and packaged.

What were your goals for this project?

We had to build our software from bottom up with new framework and design. Because this is a tool that is being centrally used in our business it was crucial that the job was done quickly and accurately.

SOLUTION

How did you select this vendor?

We used online services to interview candidates. Of the candidates interviewed ProCoders were able to understand and analyze the requirements quickly so that we can get moving quickly. Quick and concise communication was the key deciding factor for the consideration.

Describe the project and the services they provided in detail.

They helped us develop and publish the front end designs and optimize some of the key features. The project begin by discussing the design and concept. Once the requirements were understood, production begin and constant communication happened every few days throughout development.

What was the team composition?

The project proceeded with a compact team with just the right amount of members and skillsets. We had the CEO helping us overlooking the project personally along with the developer in direct communication.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to launch our software almost immediately after the job was done. Everything proceeded earlier than scheduled and we proceeded to contract other projects with the agency. Our engagement was certainly impeccable and was more than what we had expected.

How was project management arranged and how effective was it?

Project required almost no supervision. After requirements were discussed, deadlines were decided and met. No language barrier was present and though there was some time difference, it did not hinder the velocity of the project because ProCoders could be reached almost at any time of the day.

All communication was done through Skype and minimum communication was required because they had deep understanding of what needed to be done.

What did you find most impressive about this company?

Some of the requirements were not complete and part of the project required the team to get creative. They were able to find solutions and motivated to do so. It really is difficult to find an agency with as much passion for their work as ProCoders.

Are there any areas for improvement?

No there were no areas for improvement in particular.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Turbomates Soft. We’re a custom software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

We were looking for web development services.

What were your goals for this project?

They have helped us to achieve our company goals while delivering a complete solution to the delight of my clients.

SOLUTION

How did you select this vendor?

We have found them from one of the reference contacts who highly recommended their skill sets.

Describe the project and the services they provided in detail.

ProCoders’s software engineers developed for us websites that helped our business needs.

What was the team composition?

We hired the Frontend Development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We got very positive feedback from users that use the product and we hope to cooperate in the future.

How was project management arranged and how effective was it?

Our communication has been very good enough. Developers are highly skilled and have a very good work ethic and morale. Moreover, we even got replies on weekends. We had weekly meetings and communicated via email, online videos numerous times a day, so we always know what’s going on.

What did you find most impressive about this company?

By asking a lot of questions, they earnestly try to understand the root of the problem and come up with the most effective solution. We also really appreciate their capacity and transparency.

Are there any areas for improvement?

We are happy and haven’t had any issues in our cooperation.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a startup that’s developing an online transportation tool. People can use our platform to find out vehicle arrival times and look into smart city traffic stops.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCoders?

We went with them to develop the server and web components.

SOLUTION

What was the scope of their involvement?

ProCoders developed the web portion using React.js and Node.js. Their team developed some of that logic while implementing parts on the server side. The platform has logic around smart stops, and each version has a different design. ProCoders handled routing and web design as well for the mobile version.

What is the team composition?

We worked with three people from their team.

How did you come to work with ProCoders?

I found ProCoders online. I asked a few friends about the company, thinking about their level of expertise and technical specialists. I chose them based on this information.

How much have you invested with them?

ProCoders had a good price relative to the Ukrainian market.

What is the status of this engagement?

We started working with ProCoders on the business analysis part around June 2019. The project ended in October.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work quality was great. The project was extended because we changed parts of the logic and design a few times.

How did ProCoders perform from a project management standpoint?

From a project management standpoint, their team was good. They were always in touch with us, taking care of any new features or functionalities. Although we didn’t encounter many, they fixed all the bugs that they came across.

What did you find most impressive about them?

The people on their team produce quality work. They can handle different project and product types for their clients. The team at ProCoders exhibits a high level of soft skills. We understood each other.

Are there any areas they could improve?

No. Everything was good, and I don’t have any particular recommendations for them. I’ve outsourced projects to other developers, but their company is perhaps the best one in terms of development and communication.

Do you have any advice for potential customers?

I would definitely recommend ProCoders to others. They’re excellent.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Divebooker. We offer a travel booking platform, and we're working with an industry partner to build a similar system for a British tour operator. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ProCoders?

ProCoders was our web development subcontractor. 

SOLUTION

What was the scope of their involvement?

Our partner had an outdated website that didn’t fulfill their business needs. They wanted to launch a new version that was integrated with their booking ERP. We were looking to create a solution for local and international markets that we can build into their internal systems as well as external CRMs and marketing automation systems.

ProCoders handled front- and backend development, QA, and deployment. We used Laravel PHP on the backend and Vue.js on the frontend. The platform also uses APIs.

What is the team composition?

We worked with 2–3 people from the ProCoders team.

How did you come to work with ProCoders?

We’d used ProCoders on a previous project. They had expertise in the travel domain and experience in building booking systems with various integrations with external systems. As a result, we decided to involve ProCoders in this project. 

How much have you invested with them?

The project cost was $25,000–$50,000.

What is the status of this engagement?

The project with ProCoders ran between February–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m quite satisfied with the work we did with ProCoders. They had a professional attitude throughout, and we’re happy with the collaboration.

How did ProCoders perform from a project management standpoint?

We handled Project management on our side. We used Jira as a project management tool, Confluence as a knowledge repository, and Bitbucket as a version control system.

What did you find most impressive about them?

ProCoders had expertise in the travel domain, the technology stack we were using, and solving similar issues.  

Are there any areas they could improve?

I’m really satisfied with their work—I can’t think of any issues or improvement points.

Do you have any advice for future clients of theirs?

ProCoders is focused on delivering results, and I can recommend using their team. I advise consulting with them to find the most effective solution, rather than just telling them what to do. That way, the customer can leverage their expertise and get better results. They’re not only developers; they are also involved in the strategy of building a product from a technological perspective.

BACKGROUND

Please describe your company and your position there.

We are innovative real estate marketplace redefining the search and sell experience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

At first we needed help to boost front-end development

What were your goals for this project?

Complete the pre-set tasks and go to market on the scheduled time

SOLUTION

How did you select this vendor?

From upwork, Then we set up Skype calls to discuss the project and the team to e-meet the developers who would undertake the tasks.

Describe the project and the services they provided in detail.

They provided front-end work development. They also redesigned some key pages and UX of our site

What was the team composition?

Two front-end developers + UI / UX designer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Simply, the team completed the aforementioned tasks earlier than initially forecasted. Due to their competent work, we hired additional services from them

How was project management arranged and how effective was it?

We used trello for project management and had constant communication through messenger apps and skype calls

What did you find most impressive about this company?

Their ability to work in agile, and be super flexible. Their recommendations on certain problems were essential to completing the tasks on time.

Are there any areas for improvement?

They were pretty proactive, I haven't found a particular area for improvement.

BACKGROUND

Please describe your company and your position there.

I am the founder & CEO of itour. itour is a tour portal that allows finding and booking tickets for journeys! We provide resultative matching and meta-searching services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ProCoders?

ProCoders delivered a complex piece of software for a tour operator company. They built a powerful custom search engine to tour operators, the engine compares search queries with tour operators' proposals online swiftly.

What were your goals for this project?

The main goal we had for that period of product development was increasing the number of clients and travel vendors inside our search engine.

SOLUTION

How did you select this vendor?

We were about to join forces with another tour agency and they gave us advice. That agency was going to develop a massive search engine for tourists. ProCoders company was their partner for that moment and we kickstarted development right away. We had a number of meetings with the engineering team, evaluated the scope of work and agreed to start.

Describe the project and the services they provided in detail.

We want ITour to become the most convenient tour portal to choose a tour for people in our region. We were seeking a system that allows searching and matching the most suitable combinations with tickets, hotels, and transfers. Along with that, the system was supposed to support the ability to sort results by price, flights linking time and hotel ranking. For reaching this goal we needed to set up a bunch of APIs with booking tickets and hotel services, rental car services, etc.

What was the team composition?

Both Back-End and Front-End teams were working on our project development. Back-End: 1 team lead/lead developer, 2 senior PHP developers and few middle Back-End developers. Front-End: 1 lead developer + 2 Angular developers and 3 or 4 HTML/CSS coders

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were building the system with ProCoders long enough, in the first place because of the necessity to connect more than 120 vendors to the complex search engine software. Personally I was always in touch with the software engineering team and we're testing all the new features. Regarding the working model, we picked Time & Material. That was the best option to reach flexibility and the ability to stop development at the end of every month, determine the priority of tasks and continue development.

How was project management arranged and how effective was it?

The workflow was quite efficient. We didn't miss deadlines set up at the very beginning of the development and delivered new features on time. The communication with the Team Lead was taking place on Skype and he kept me posted regarding the workflow points.

What did you find most impressive about this company?

Working with ProCoders I appreciated that the team is always open to a client. They are willing to consider the client's suggestions regarding product engineering, analyze them and get back with arguments to perform or not to add something to the scope of work. The same thing about the ideas to improve the quality of a software product, ProCoders suggest their view to compare with your idea.

Are there any areas for improvement?

Since we are based in the same time-zone and we speak the same language with the ProCoders team, we were not having any tangible issues or obstacles in communication or product development. I can not find any point to suggest that they improve it, everything is well done on the high professional level.