PowerGate Software

BACKGROUND

Please describe your company and your position there.

Our Math School is the first educational online school in Vietnam providing interactive and comprehensive math learning tools for students based on modern and intensive math teaching methods.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software, and what were your goals?

As an online learning platform, we entrusted Powergate with developing a website & a mobile app  that is well optimized in terms of speed and user experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a team based in Vietnam to cut down the overall costs, and found Powergate via Google Search. It is highly ranked in many aspects and most importantly, it has considerable experience in our industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we agreed on our partnership, we held plenty of meetings to discuss our requirements, our goals and objectives. After everything was clear to both sides, we signed a budgeted team contract. The teck stacks used included :

Web app : Asp.net , jquery, javascript
 Moblie app : ionic

How many people from the vendor's team worked with you, and what were their positions?

I had direct conversation with their CTO and one project manager via Slack and email. The budgeted team consisted of three developers and one QA tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The web app runs smoothly and we receive fewer complaints regarding the speed issues. More notably the app began driving more traffic compared to the last version before PGS started working on it.

Our customers also impressed with  mobile app, the operations on mobile app are extremely fast (seems to take less than 5 seconds)

Describe their project management style, including communication tools and timeliness.

We connect via Slack and email. Communication was great most of the time as I received detailed weekly reports from them. There were regular meetings between our people and Powergate team to make sure everything was on the right track.

What did you find most impressive or unique about this company?

Their knowledge and experience in e-learning were probably their key competencies. That was also why I chose Powergate in the first place. Also, they impressed me with the strict agile approach and close attention to details.

Are there any areas for improvement or something they could have done differently?

No complaints so far.

BACKGROUND

Please describe your company and your position there.

I'm co-owner of a LMS small firm. We offer aggregated IT courses for professionals in the IT sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software, and what were your goals?

We hired Powergate to fix a huge blunder from a previous software company that we initial used to develop our MVP product. Powergate was responsible for re-designing & developing our MVP PWA Web site. They were charged with developing both the admin site and the front-end user site. By doing this, we were hoping to get a much cleaner and functional site for our MVP.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for software/Mobile/Web developers from various parts of the world and came up with about 6 that fit our criteria. We interviewed all the candidates. After multiple back & forth with PowerGate, we chose them because of their past projects, their experience in developing in our sector, designing skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals, expectations, and objectives. From there, the team quickly assessed the old website & app. Made some recommendations on how they will fix and improve upon the current sites. They presented a well detailed strategy and had us involved in the whole process and it was done rather quickly. Within a few, sprints we began seeing some results which were far superior than what the past company provided us with. They developed both the Admin center site & User site rather quickly. They designed the site with our logo as the color scheme and they made excellent recommendations of plugins or other services to integrate into our site and they were knowledge and integrating them (Paypal, Stripe, Cloudflare etc). The developers knowledge on Azure, MySQL, Github etc was very impressive. The final product for both the Admin Center & Front end was done in less than year.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. He was very accessible and drove the project smoothly and kept us inform every step of the way. There was also 2 developers and at times only 1 but we never felt the project was slow.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love our new site. The deliverables have been met and we like want was given to us.

Describe their project management style, including communication tools and timeliness.

In the beginning we would have weekly stand-ups but within a month, we changed it to 1 stand-up prior to the next development stage. During the stand-up we would discuss will be accomplish in the next sprints/development and address and questions or concerns. Once, there was an agreement, the PM would communicate with the developers and off they went and developed. If there were every any delay or they need more detail information anything else that arose they would quickly engage us. We used Slack, Jira, GitHub, MS Teams for File Sharing & Meetings to coordinate and get things resolved.

What did you find most impressive or unique about this company?

They were very efficient in managing the project and providing exceptional quality of work. The communication and response was impressive as well. They kept us informed at each stage of development or if they needed something. They would communicate it effective and in addition, also understood what wanted without many back and forth.

Are there any areas for improvement or something they could have done differently?

The only improvement is at times we would find limitation to 3rd party software or solutions after we integrate part of its functional. If they can improve on identifying those issues prior to development it would reduce un-needed wasted time.

BACKGROUND

Please describe your company and your position there.

I am the CTO of the company. I manage all aspects of our architecture and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software, and what were your goals?

I have limited time to develop our software, so my time is better spent making high level decisions and delegating to a competent team for execution. Powergate has fulfilled my need for this and earned my trust over the past year.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a team in Vietnam specifically to save myself time based on geographically affordable development, and Powergate was recommend by multiple sources as reliable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our architecture was already developed in node and our mobile app was poorly maintained with legacy software before we began working with Powergate.

Powergate redeveloped our app for modernization and maintainability, and began maintaining and improving our server's codebase, and assisted in researching and migrating core services related to our app's primary function to separate 3rd party vendors, resulting in an overall cost reduction.

How many people from the vendor's team worked with you, and what were their positions?

I've worked with several project managers and dozens of developers on multiple different projects with Powergate.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had a significant reduction in support tickets / customer services issues after launching our redeveloped app with Powergate.

Describe their project management style, including communication tools and timeliness.

Communication is at your own pace, but generally we communicate successfully over slack. Geographically, face to face meetings (via zoom) are inconvenient as they work during my late evenings, but this has proven to not be an issue at all after we learned how to work with each other thru very detailed slack write-ups.

Occasionally zoom calls during a late evening will be required for clarification, which is to be expected with any international dev team to collaborate anyways.

What did you find most impressive or unique about this company?

They will do their best with limited direction. They usually provide multiple options as well as timelines and cost associated to those options.

Are there any areas for improvement or something they could have done differently?

Sometimes the english language barrier is a little challenging, like grammar for basic error messages or alerts will be incorrect and follow into production if not addressed specifically during your own testing process. It's a minor inconvenience, but you should also be vigilant in testing your own product before it goes into production anyways.

Just don't forget to notate those issues, they will always fix them immediately - there is just no way for them to identify issues like that if you don't point them out, so it's not fair to blame them for it.

BACKGROUND

Please describe your company and your position there.

I'm the General Manager of an automotive parts distributor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software, and what were your goals?

Our Ecommerce website was over 10 years and needed to be overhauled for security and speed reasons. We wanted to keep a similar interface but modernize the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for strong technical skill sets with a record of on-time delivery. Powergate was very strong in both areas and so we decided to work with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had spent most of our time in the scoping stage, which was really helpful to nail down the details of the specs. Their use of agile project management also meant that we can see the build-out of the software and test the software at multiple milestones even for a short project like this one. They utilize Slack and InVision as their main communication methods with us, it meant that information was delivered timely as well as giving strong visualizations before any real code was built.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager and a few developers and testers on the account. I would say that we worked with 2 people but there were at least 5 people working on the project. The single-point of contact with a project manager in the background was a big plus in getting things done quickly and efficiently.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the relaunch we noticed a 15% increase in usage, customers reported the faster response times and we're happy with the new website.

Describe their project management style, including communication tools and timeliness.

Agile development meant that we were constantly talking and had 4 milestones for a 6 week project.

What did you find most impressive or unique about this company?

They were on-time and very responsive throughout the process.

Are there any areas for improvement or something they could have done differently?

None that we can think of, bugs were minimal and quickly resolved within a week of the final milestone so we think this went as well as possible.

BACKGROUND

Please describe your company and your position there.

We are a boutique consulting Company with expertise in Supply Chain and Data Science. As part of our consulting activities, we also provide specialised software solutions to our selected clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software?

We wanted to provide a custom application to one of our client, who is a manufacturing company with worldwide footprint. They will use the tool to analyse the costs and identifying the potential improvements in multiple factories.

What were your goals for this project?

The tool will facilitate the acquisition and the entry of operational data and provides clear visibility and understanding of the costs and potential improvements.

SOLUTION

How did you select this vendor?

I know Powergate since quite some years now and I have always had very fruitful and successful collaborations. I didn't have any doubt in choosing Powergate again.

Describe the project and the services they provided in detail.

We provided specifications for the project, but they were not complete at all and needed heavy revision during development. The Powergate team has been very supportive, asking the right questions and adjusting the development to the new requests in a very agile approach.

What was the team composition?

3 Developers 1 PM/BA/QA

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Powergate did a great job adapting to the complex requests and suggesting creative ways to come up with a solution that could respect the very tight deadline.

How was project management arranged and how effective was it?

Project management is really impressive. They are always very precise and communicative, and they adopt many different tools for facilitating the collaboration.

What did you find most impressive about this company?

Their communication is well above standard. They have precise deadlines and a strict agile approach.

Are there any areas for improvement?

None I can think of.

BACKGROUND

Please describe your company and your position there.

I’m the senior office manager at a hospital innovation lab. We work directly with clinician departments on many tasks, but primarily within digital health. I manage a team of project managers and creative designers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software?

A tele-pharmacy for US market, helps doctors, patients and pharmacists text, email, chat or call in the way they communicate with their family and friends.

What were your goals for this project?

We supported coordinating patient prescription needs with their doctors and insurance plan. Unlike any other pharmacy services, delivery and auto-refilling program has made this application stand out. An mobile version of this app has made the process of immediate diagnosis much faster and attainable.

SOLUTION

How did you select this vendor?

We needed a development partner for our app and website.

Describe the project in detail.

Once we selected this vendor, they showed us all benefits of mobile applications and offered best practices focused on mobile development. We also had a series of discovery meetings to discuss our goals and objectives.

After all requirements were elicited we signed fix price contract. Within two months the vendor introduced design, regularly demonstrated deliverables, and finally released ready to publish mobile app.

What was the team composition?

I worked directly with one project manager, their CTO, and two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I consistently check the app in real-time, going in from the business admin side to create a company and running a campaign to see if it’s functioning properly. Everything has been working and passing all of my tests.

How effective was the workflow between your team and theirs?

For the most part, communication has been excellent. They are very specific about what is done, and we recieved weekly reports from them. We often meet with everyone on our team from PowerGate Software

What did you find most impressive about this company?

Their knowledge of health and wellness was their key competency. Their insight was valuable and the reason I would lean on them in the future. They understands the importance of helping clients reach their goals.

They’re not just a design or development firm, they take a holistic approach to their client’s projects. The use their services in service of others, which sets them apart.

Are there any areas for improvement?

I only wish they were located closer to us.

BACKGROUND

Please describe your company and your position there.

I’m the PA at a pharmaceutical company headquartered in VietNam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Power Gate Software?

We hired them as extra support for these efforts we were managing

What were your goals for this project?

We needed to come up with a brand-new website from scratch, with copy and branding

SOLUTION

How did you select this vendor?

I think a former colleague told me about Clutch and actually mentioned the name Power Gate Software. We looked into them and had an interview call. For the price, they were willing to offer us the scope of work that was involved, and we thought they were the perfect fit. It’s also worth saying that we didn’t go with them at first. We had calls with three other similar companies, and we priced them out and had phone interviews. After all was said and done, Power Gate Software proved to be the right people for us.

Describe the project in detail.

Our former site was just horrific. In terms of new features, we have a video that plays when first landing on the page, there’s a “Contact Us” form, a page about us in the news and media, and users can get to our social channels from all pages. Power Gate Software completely overhauled our website, bringing in a fresh, proper design. Additionally, they’re also hosting our site.

What was the team composition?

We had a project manager, a copywriter, a designer, and two developers. Nevill Nguyen was always involved to make sure things were running smoothly, always checking in with us to make sure we were happy and that things were going well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our main goal is to increase sales and track it against the return on our ad spend, and they either maintain or move us forward in those areas. We’re seasonal, so they keep fine-tuning the efforts but we rarely move backward. If anything, everything looks better all the time.

How effective was the workflow between your team and theirs?

They take care of everything, from our web positioning to the website management. We don’t need to do anything to manage the workload. They have full control over the management of our website. We meet with them in person as frequently as we can—I’d say it happens every other month. On a weekly basis, we stay in touch with them via email, and we call their office if we need them immediately.

What did you find most impressive about this company?

One thing I appreciated very much was that the president of their company called quite frequently to check-in, just to make sure that things were going well and we were happy. If there was anything we wanted to be different or that we just weren’t pleased with, he would be very quick to course-correct and make sure we were happy with the final product.

Are there any areas for improvement?

No, off the top of my head there’s nothing I can think of

BACKGROUND

Please describe your company and your position there.

We provide our users with social media marketing and management services. Founded in 2012, we currently operate from San Francisco, CA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Powergate Software?

We needed a clean and efficient CMS for our business model to keep track of our on-going projects and their related information. We were having problems with our obsolete legacy software. We then hired Powergate Software for a custom CMS software development to meet our specific needs and wants.

What were your goals for this project?

The new CMS software was to replace the old obsolete one. But with carrying forward several functionalities from it too.

SOLUTION

How did you select this vendor?

I came across their website on Google as I was searching for a custom software development company in Vietnam specifically.

Describe the project and the services they provided in detail.

They designed and developed a neat and clean user interface for our back-end business management solution. The project manager worked closely with our team members to understand our goals and objectives behind this project clearly and thereby devised an efficient strategy to configure and launch the new custom-built CMS software.

What was the team composition?

The project team had 8 people, but several individuals would come and go depending on the skills needed. There was a stable project manager who was our direct point of contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Powergate did a tremendous job and exceeded our expectations with the final product. Their team went over and beyond to get all of the tasks done within the set deadline.

How was project management arranged and how effective was it?

It was just perfect!

What did you find most impressive about this company?

Clear communication and timely delivery set them apart.

Are there any areas for improvement?

I didn't find any 

BACKGROUND

Please describe your company and position.

 I am the Founder of a healthcare company 

Describe what your company does in a single sentence.

Provide primary care services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PowerGate Software to accomplish?

• Build out the software platform
• Create an in-house EMR

SOLUTION

How did you find PowerGate Software?

Online Search

Why did you select PowerGate Software over others?

• High ratings
• Good value for cost

How many teammates from PowerGate Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Very satisfied with PowerGate's delivery of a virtual care platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Production of working and scalable virtual care platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, very satisfied with the project management team. Communicate well and clarify all objectives.

What was your primary form of communication with PowerGate Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism and communication are simply the best!

Are there any areas for improvement or something PowerGate Software could have done differently?

No improvements needed.