PLATFORM

BACKGROUND

Introduce your business and what you do there.

During my collaboration with PLATFORM, I was working for an international ad agency with clients like Facebook, Google, Twitter, City Group, Adobe, and a number of other large worldwide players on the roster. We mainly provided commercial-based projects, as well as web and digital services. The studio itself has a couple of shops—one in New York and one in San Francisco—and had a team of 20-30 people at the time of working with PLATFORM. I was the user experience [UX] lead, working underneath the director of UX.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PLATFORM?

We had a wealth of work come in. Our agency was busting at the seams in terms of managing everything, and we had our own proactive outreach efforts. We were showcasing the work we were doing in order to win business. We won a number of awards for our projects and PLATFORM was brought in to help us with this.

SOLUTION

What was the scope of their involvement?

PLATFORM started with the design and development of our case studies and other work on our website, and the engagement grew from there. We also started bringing them into other projects, especially the ones based out of the New York office, since the time zone worked well.

In the very beginning, we had PLATFORM working on 4-5 projects concurrently. They were helping out with UX design primarily, at the time. We were working with another group for development, but also started assigning this portion to PLATFORM. Once we realized how good they were, we assigned other work to them. Those were full-scope projects where PLATFORM helped in terms of design.

On one of the bigger projects, we had a tight timeline. It was midway through UX and design. PLATFORM was brought in and built incredibly elaborate prototypes for us, which were live and interactive. Seeing them live on the web, someone wouldn’t have known the difference. They were interactive to the point of feeling just like the real thing.

We used a tool for not only helping the client understand what we’d been showing them and the outcome of what we were discussing, but also to give them a tangible product, which would help us refine it along the way. This was incredibly important, since there are things that look good on paper, but, as soon as they’re actually implemented, we have to make modifications and tweaks. By doing this stuff upfront, we could get to a level of detail and understanding far before we actually got to the point of producing it. As such, we ended up with a much better product, and worked very fast.

As we evolved, some of the projects became commercial ones, not just internal case studies.

What is the team dynamic?

We had calls, but PLATFORM also assigned a few people to our office, so we could actually have someone side-by-side. In the very beginning, we were working with around 4-5 people. As our needs grew, PLATFORM was accommodating in scaling with us. At the time I stepped away from the company, there was another small team working independently with my team in New York. There were 3 people working with our team in San Francisco. There were around 10 people in total at the time, including developers, but I don’t know how much the teams grew overall.

How did you come to work with PLATFORM?

Our industry is quite small in the sense that the people in it know each other. Lucas was someone our CEO had known since around 2004. We had put out a help post, looking for someone to partner with us. PLATFORM reached out and we got to talking. They had been producing a lot of good work, and we had seen them coming up in the ranks. In the early days, there were only a couple of us coming up in the field, trying to make waves.

How much have you invested with them?

Usually, our case studies have somewhat smaller budgets, between $50,000 and $85,000 for the bulk of the work. As we started the collaboration, we scaled up, so it was probably higher than that. We negotiated subsequent work on a project-by-project basis. There was no fixed fee per se, because the involvement changed based on the project. We might have needed a single person, or their entire team.

What is the status of this engagement?

We started working with PLATFORM around the end of May or June 2015. I started working with them personally around then, in order to kick things off. I departed in mid-to-late August, and PLATFORM was still working with the company. I still keep in touch, and I heard the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We tend to win industry prestige and awards without really applying for them. We’ve won some for our case studies, and recognition beyond that. One of the ones PLATFORM worked on was a shopping fantasies case study, a look at what reimagining shopping online could be. Getting industry prestige was fantastic, since it brought in better clients.

The prototype project we brought PLATFORM on was a big thing with our client, who’d had a limited engagement with us. This was a working test, and the prototype we produced impressed them enough to give us the full engagement. I attribute this to PLATFORM since, if it wasn’t for the quality they produced, and the care they put in, we would’ve struggled. The other partners we’d used would deliver 80% of what we wanted to illustrate and express to clients. With PLATFORM, is was more like 99-100%. They had more technical prowess than others we’d used in the past, and were able to execute things we were conveying in both the user experience side and the interactive animation side of things. We won that project just as I was leaving the company, and it was huge for us. I’m sure there were more after it, but I wasn’t around for those.

How did PLATFORM perform from a project management standpoint?

PLATFORM understood what we were doing and required very little oversight from our end. We had introductory conversations for each of the deliverables, which they ran with.

They did a great job in terms of project management. Working with a team is fantastic, since I was able to talk to their point person (as could the rest of the team) either in-person or via writing or video call. PLATFORM took things and ran with them. If there was a question, they were incredibly responsive.

We had worked with teams in the past which had questions, but didn’t necessarily ask them, or made us aware late, at the last minute. Lucas and his team brought things up immediately, even in the middle of the night. For the most part, there were few of those, since they understood what we were doing. PLATFORM could take something and produce, so we’d be able to give feedback like we would to a member of the team, rather than to a third-party. We usually had to guide partners to get them close to what we were trying to do, but, with PLATFORM, it was the opposite. We would give them finite feedback and make little tweaks, rather than having a completely wrong result.

It all comes down to communication. They were verbal, quick, and on top of things, which is fantastic from a project management perspective. It meant I could spend more time guiding and talking with the team, and less time managing third parties.

What did you find most impressive about them?

We had used several different agencies over the years, trying to find the right partner in terms of development. We used to have in-house developers, but it was great to have PLATFORM, since they could do exactly what we envisioned and we were tightknit. Once, we gave them a few technology-based products; they were amazing at knocking them out of the park. PLATFORM was doing things better than we could have hoped for, and in an incredibly responsive manner. It was a big thing for us, since some of the other shops were slow and not very responsive. Working with them was tough, but when PLATFORM came in, it was like having an extension of our own team.

They’re very conceptual. We could give them the nugget of an idea, and PLATFORM would flesh it out, producing a fantastic result. They’re strong in terms of design and incredibly strong with development. It’s fantastic to have met and worked with PLATFORM. Their development prowess allowed us to push projects out the door exactly how we were thinking. They had their own team working on conceptual things in isolation, and came back with fresh ideas which we’d oftentimes implement.

Are there any areas they could improve?

I didn’t have any complaints or gripes working with the PLATFORM team. I only worked with them for a couple of months, but, based on that time, it felt like they were hired as part of our team, versus being a third-party.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a technology platform for mind and body training. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PLATFORM?

I needed a UX design company to help us visualize what we needed to create. I wanted a design firm that could do interaction design work, as well as UX and graphic design. I had a vision; I just needed someone to put it together in an elegant design.

Our platform includes a mobile application, a web-based platform, and a website. We needed design work for all of those interfaces. We needed a fully responsive web experience and an iOS mobile app. 

SOLUTION

What was the scope of their involvement?

We spent several months on this project. We had daily calls, and PLATFORM helped us think through different aspects of the experience and visualize it in a way that we were happy with. Our project was a bit complicated, as we’re a marketplace. We had to build a content management system [CMS] to package things up in an easy, reusable fashion. They were really instrumental in helping us nail that.

Then, we had to do the user side—the completely opposite end of this work. We had to put it together in a way that was enticing and easy to use. They did a good job with a difficult design challenge.

There are 2 sides to the features on our platform. The first involves people using our platform to build their business through the CMS at the center. We built in all sorts of other tools as well that are centered around customer relationship management, reporting, marketing, and promotions.

On the user end, a marketplace that had to be designed, as well as a messaging client similar to Slack. There’s also a companion experience for people who subscribe to a fitness training program and want to do their workouts, order their meals, or follow meditation exercises. There’s a place for users to log what they’re doing on an ongoing basis. We also offer profiles for users, coaches, and organizations. It was a big project.

They are a design firm, so this project didn’t involve development work. They strictly provided designs. We had a project manager, who brought in the right resources as needed. We had different folks working on various aspects at different times. I think in total, we had maybe 5–6 people touch our project. On a consistent basis, we probably had 2–3 people.

How did you come to work with PLATFORM?

We were referred to them by someone who had worked with them previously. When we spoke, I liked what they said and decided to start our relationship with a very small task, which they did well. So, I decided to give them more work. I have built multiple technology businesses, and design is always a challenge, and it’s also very expensive. PLATFORM did good work for a reasonable price. They did a good job.

How much have you invested with PLATFORM?

We were in the $50,000–$200,000 range. I don’t remember the exact amount, but it really comes down to what we got from the partnership. You can’t have good pricing without sizing. As far as the affordability of their services, they were a good fit for us. The quality was consistent with what I would get in New York. Their rates were very reasonable compared to others we spoke with, and that’s ultimately why I decided to continue working with them.

What is the status of this engagement?

We started working together in March or April of 2016. They were with us through the December of that year, so the work lasted 9 months overall. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Everyone loves the experience, the product, and the platform we have built. It does a great job of showing—not just explaining—our brand. From a design perspective, PLATFORM gets very high marks for their work. I pushed them a lot because I thought could’ve done better on a few items. They appreciated the challenge and fixed those things. They take a lot of pride in their work, which is what you want from a design firm. I imagine that if I’d used a firm in New York, they’d probably just want to finish as quickly as possible, regardless of whether I actually got what I needed. PLATFORM focused on helping us achieve success.

How did PLATFORM perform from a project management standpoint?

This came down to our project manager, and I thought he was excellent. He managed things tightly. He was a great communicator and organizer. I think that’s where they did the best, actually.

What did you find most impressive about PLATFORM?

I especially liked our project manager. He made the project work. The team was committed to our success. I think they did a really good job overall. Through their project management, they were able to solve some of our design challenges elegantly. They were also responsive and on top of things, which I appreciated.  

Are there any areas PLATFORM could improve?

In some cases, they focused on the aesthetics more than the functional use of a deliverable. Some items looked good but were not efficient. Once I’d point out these concerns, PLATFORM would go back and redo the items. Because they were designing so much, so rapidly, we sometimes had inconsistencies. Once I spotted these, they would fix them. This also happens with different designers when you haven’t really solidified the design system. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a platform that simplifies the process of buying a home. We use algorithms to match homebuyers with the resources they need—real estate agents, mortgage firms, and insurance companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PLATFORM?

We had an idea of how we wanted the site to look and were trying to address various UI/UX challenges. We had some in-house talent, but we wanted to find a specialized group with more precise skills in these areas. 

SOLUTION

What was the scope of their involvement?

We wrote out the whole scope in great detail. We shared this with PLATFORM and discussed how long it would take to build each piece and how much it would cost. We worked together to refine the scope and design the first version of our site.

The delivered product was a frontend design for desktop and mobile, as well as some corresponding semi-functional HTML components. We had multiple iterations throughout the process, and we talked with PLATFORM every other day, trying to develop what we ultimately wanted the site to look like.

They designed all of our landing pages and helped us rethink how our brand was portrayed by prioritizing the customer. PLATFORM also helped us figure out the user flow from beginning to end. After being discovered by the user, and after they’ve figured out what home they want to buy and where they want to buy it from, we match that person with different resources.

We worked with about 6 people from PLATFORM’s team. They have a specific way of working that includes a project manager as well as developers and designers for both desktop and mobile.

How did you come to work with PLATFORM?

I did a lot of research online, but it ultimately came down to referrals. I spoke to people who had worked with different agencies in the space and asked for recommendations. PLATFORM has a Dribbble Board that shows a lot of their work. It was superior to many alternatives on the market, and their pricing was competitive.

What is the status of this engagement?

We started working with PLATFORM in February 2016. The initial project concluded in July of that year. There have been breaks between projects, but we’re still engaged with them for logo redesign and creating additional web pages. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We’ve worked with a number of contractors and vendors over time. If the work is not outstanding, we never use them again. This is a competitive field, and we’re very satisfied with PLATFORM’s work.

As far as tangible results, the difference between simply pitching our concept and pitching it using their designs was night-and-day. We’ve competed in venture competitions all over the US, and the feedback we received was universally positive. There was always an “Aha!” moment after people saw our designs, and we’ve closed investors based on our material. This is why we continue to work with PLATFORM.

How did PLATFORM perform from a project management standpoint?

We were always assigned a point person. They typically prefer Basecamp, but we also use Slack. They’re in a different time zone, but we could always get a hold of someone. I actually wonder if they sleep.

What did you find most impressive about PLATFORM? 

From a design standpoint, although I don’t like the term “cutting-edge,” I will say their work excellent. Their temporary designs honed in on what was appropriate for our brand and current trends without being overly trendy. PLATFORM also works fast, and they set aggressive deadlines that they hit constantly.

Are there any areas PLATFORM could improve?

Sometimes, there’s a cultural barrier since PLATFORM is headquartered in Slovakia. If a client’s focus is on a specific market that doesn’t exist there, we have to spend additional time communicating, although they do figure everything out eventually. I would call this a 98% satisfaction rate, instead of 100%. 

BACKGROUND

Introduce your business and what you do there.

ReferralExchange allows real estate agents to create referrals nationwide for clients they can't service for one reason or another. I am the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PLATFORM?

Our agents are very mobile, and our app wasn’t well designed for our agents. We needed to really create an exceptional app so that agents can use our service while they’re out and about in the field. We found PLATFORM to help us achieve that goal. We wanted to improve the usability and bring a lot of features to the front. We needed to make it a clean, simple, and understandable app for our agents. 

SOLUTION

What was the scope of their involvement?

I told PLATFORM about my problem, and they got a pretty good grasp of it. They really wanted a demo account. They understood the business logic pretty quickly. Then, they worked on a way to address the problem. I worked with Lucas, the CEO, and then I also worked with Felix, who I believe is the COO. It was very collaborative. Once we understood what the problem was, we started working with them. It was very seamless. They had project managers, designers, and all levels of their departments working cohesively with me.

They moved super quickly. I was shocked how fast the turnaround was for some of the ideas that we pitched to each other. The biggest thing that I really liked about them was they really went over the top. You give them an idea and expect them to run with it, but they come back with something that’s far better.

The newest feature is a call to action. They really brought to front what the call to action is. It’s very intuitive. Before, you weren’t sure where to go or what to click. It’s very clean now. They brought all the desktop features that we thought were probably impossible to do on mobile because there were just so many components. It was pretty impressive that they were able to pull that off. Between the old and the new, I would say it was just cleaner, more usable, more intuitive, simpler, and more full-featured.

They would have developed it, but because we had our own team, they just did the design for us. They are more than willing to help.

How did you come to work with PLATFORM?

I talked to three or four different companies. PLATFORM understood the problem better than all of them. I felt like they were like a team member versus a contractor or someone external. I can go to them with anything.

How much have you invested with PLATFORM?

We spent under $50,000 on the project.

What is the status of this engagement?

We started working with them in January of 2017, and the project was completed in March of 2017. We’re probably going to do more with PLATFORM in the future. I want them to do what they did for the app on the desktop. They really understand the app, so that same business logic and flow would translate well to the desktop. There are a couple other consumer-facing things we want to do.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

I don’t have any metrics. Internally, the other departments were working on the desktop and already changed to some of the flows that we worked with PLATFORM on. People are really blown away here. Of course, it’s not as good in the design as what PLATFORM would do when we hopefully engage them on it, but we’re already starting to incorporate some of the stuff.

How did PLATFORM perform from a project management standpoint?

It was flawless. They had one dedicated person who I worked with, and then they brought on another one. I was usually engaged with one person who managed and didn’t have to worry about the rest. But, they were all there if I needed them. If I had a question for Felix or Lucas, I would drop them an email or something. We used Basecamp to keep track of our tasks.

What did you find most impressive about PLATFORM?

I don’t think they realize how great they really are. A lot of these shops that I’ve talked to have a portfolio and can do this and that, but they’re not as good as PLATFORM. I think PLATFORM could capture more of the marketplace if they just get out there and expose themselves more. They are really exceptional.

Are there any areas PLATFORM could improve?

I don’t think so. They’re pretty focused on mobile and desktop. I would say expand to grab some more market share in the mobile app. They’re definitely better than what they think they can get. 

BACKGROUND

Introduce your business and what you do there.

Streetography is a startup providing photo-enhanced maps through a software platform for other apps and websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PLATFORM?

It was even more fundamental than business. It was trying to flesh out the technology idea I had and make it into a concrete application. Back in 2015, I was coding up an idea that I had to put photos on maps. I had someone else working on the backend, and I was coding for iOS. I am not a professional programmer—I had a good idea and made some stuff that I thought worked pretty well, but I wanted to make a full-fledged app out of that. I approached PLATFORM with the general idea and sketches for what I thought the app should look like, but they really took the ball and made a professional, wonderful app design. They took my sample code but then started over again and implemented the app.

SOLUTION

What was the scope of their involvement?

The foundation of the app is it shows the photos on the map, not with pins on the map, but cut out by geographic entities. When you're zoomed in, you'll see photos cut out by blocks, and the photos are placed by according to where it was taken. You'll see blocks cut out and photos superimposed on blocks cut out by the boundaries of the blocks. Then if you zoom out, you'll see neighborhoods instead of blocks with photos cut out by the neighborhood boundaries. Keep zooming out more, and you’ll see cities, states, and finally countries. There are other things like being able to filter the map to see the photos of one person or of all the people you follow. You can change the sorting of the photos so you can see photos that are most recent or liked. One other thing is when you're looking at a map, you can tap on one of these geographic entities that have the photo on it. Let’s say a neighborhood: you can tap on that and see a whole list of photos from that neighborhood.

I had a prototype app that I created and drawings of screens of how I thought the app should go. They understood what I wanted to do with the app, but they really helped me to flesh out what makes sense from a user's point of view, influenced me to drop and add features, and move some things around. They drew out the flow and eventually the exact artwork for the app. We agreed on that and then went into development, which was the majority of the work.

We had a project manager and designer in the design phase. Then that designer continued to jump in and contribute when we hit issues or problems in design (add a screen here or tweak something there). When development started, we had one main developer and a developer support person. The project manager stayed on for the entire project.

I was so satisfied as a customer that I came back to them to do the Android app. That app required, from a design point of view, not a lot of new design. We wanted to have a distinctive Android look and feel but carrying over a large portion of what we did on iOS. The implementation was to borrow from the code that we did in iOS to make an Android app, but it's not as easy as it sounds because they're different platforms and programming environments. We had little tweaks and things that we had to finish up, and we finally shipped the Android app this past weekend.

How did you come to work with PLATFORM?

I was looking for a designer or design firm to do user interface design and make really polished designs for us. I was doing some coding and I had something working, but I knew that I needed a really great design. Their salesperson is local to me. She's from Palo Alto; I’m in Menlo Park, California. We're very close to each other. We met online on an online message board that we’re on, and then we met in person. That started the relationship. When we got into design, I learned, but didn't know to start with, that they also do development. As we started getting into design, I asked them to make a proposal for development, and we ended up doing that as well.

How much have you invested with PLATFORM?

There are two different projects—the iOS and Android project—with various enhancements and changes. All told, the total is about $60,000.

What is the status of this engagement?

We started talking early in 2016, and the engagement started around March or April. We shipped product in October for the iOS app. The Android app is shipping now.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our intention was never to be a big consumer app; it was to release Android and iOS apps to show our technology. Ultimately, our business model is not to be a consumer app company but to provide pieces of what we built (show photos on maps) in those apps to other apps and websites. In other words, we’re a B2B provider. The numbers for the iOS app aren’t very impressive, but it's not designed to be very impressive. We didn't market it nor pushed it as a consumer app. Unfortunately, just when we shipped the Android app, we're ready to market ourselves to companies to provide a tool set to provide this platform. If we only had an iOS app or tools, then every company out there is going to say "What about your Android tools?" But now we have them.

I can say that we've gotten great reviews. We have 4.5/5 stars in the App Store. We also got a review from Macworld magazine. It was 4.5/5 again. We have not a great number of users—somewhere between 4,000 and 5,000 users—but that's not indicative of the technology. I think, and what other people also think, is that it’s a world-class app.All this time, we’ve been gearing up to make B2B sales. That sale pipeline is going well, but nothing big to report yet.

How did PLATFORM perform from a project management standpoint?

They performed very well. There's this guy named Filip [Francisty, Digital Executive]. He was our project manager, and as I understand it, he is the project manager for most of their projects. It is absolutely remarkable that he can work in such an involved, detailed-oriented way on so many projects at once. He was very present for us throughout the project. He was not just an order taker or simply responding to me, but had ideas throughout the project for how we can make the app better, how we could add certain functions, or how we might want to change this or that. Sometimes, those require change orders. Sometimes if it didn't really require a lot of extra work from them, he would do it at no charge. He really added a lot to the project in terms of the quality of the finished project.

I demanded frequent talks on the phone, and we ended up doing it twice a week. That worked out very well. We were in communication every day by email, messaging, or Basecamp.

Another thing I would say about the project was their English was very good. There were some cultural things that we didn't understand completely, but the working language was not a problem at all. I was very impressed that they lived their whole lives, in terms of time, to accommodate their American clients. Even though I'm not ready to work with them until what would be the end of their working day, they're up and awake and very focused at 9:00 AM (their time), which is 6:00 or 7:00 PM (my time), or they're working past noon my time, which would be bedtime for them.

What did you find most impressive about PLATFORM?

Throughout the project, they were not just order takers. They had ideas and pushed to make the product better. They became partners with us. It's gone well that we're now pitching one potential client and we have plans to pitch more for them to implement our technology in with their other projects. I've gotten to know them personally. I met some of the guys from Slovakia here in the United States.

I would also say I’m an entrepreneur. I’ve started many companies. This is my sixth one. I'm 54 years old, so I'm kind of old to be an entrepreneur of a startup, and the technology we're creating is intended to appeal to a younger demographic than myself—people in their 20s and 30s. They have their fingers on the pulse on the leading edge of what's happening for younger people on the internet today. They were really able to provide that perspective, and that was something that I was really looking for.

Are there any areas PLATFORM could improve?

In the final analysis, they did a very fine job of development for us on both platforms. They're a design-driven organization. They could learn to manage development better, particularly in terms of quality assurance and tracking bugs. It ultimately did not have a big negative effect on the project, but I felt I needed to step in a little more in that area and be a little more forceful.

BACKGROUND

Please describe your company and position.

I am the Co- Founder of Talent Square

Describe what your company does in a single sentence.

Selling jobs made easy

(Diy tool for ppc campaings for vacant jobs)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PLATFORM to accomplish?

• Prototype/ demo of product
• Design of prototype

SOLUTION

How did you find PLATFORM?

Referral

Why did you select PLATFORM over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from PLATFORM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

our assignment was to prepare a prototype of our solution
technical specification for further development ux/ui design (wireframes)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Building a prototype and technical analysis based on which we build with internal MVP team

plat4m helped us with hiring Tech Leader

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication during the project was really great, we were inform about any progress, we had regulat weekly statuses 

What was your primary form of communication with PLATFORM?

Virtual Meeting

What did you find most impressive or unique about this company?

They really understood our needs and went the extra mile to deliver the project.

Are there any areas for improvement or something PLATFORM could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I am the Director of Experience Design for a leading product design studio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PLATFORM?

I hired Platform to help prototype a very complex application for a proof-of-concept new robotic/automonous HMI interface.

SOLUTION

How did you select this vendor?

I selected them from seeing excellent examples of their prototyping and expert use of Protopie and motion design.

Describe the project in detail and walk through the stages of the project.

I briefed the team in detail on the requirements of the prototype, handed over detailed design and reference motion design and a clearly layed out Figma file of the pathways/journey we needed. There were areas that needed filling in and some 'creative license' which Platform were happy to assist with. We then worked very closely over the following weeks to refine and dial in the prototype to my expectations.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with project management, prototypers and motion designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

100% client approval and ongoing new business.

How effective was the workflow between your team and theirs?

Our workflow was very effective - clear communication via Slack and Zoom and very little delay in comms

What did you find most impressive or unique about this company?

Quick professional communication and great translation of designs into motion and prototyping

Are there any areas for improvement or something they could have done differently?

No