Pixated

BACKGROUND

Please describe your company and your position there.

I head a digital agency and we help our clients scale e-commerce businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixated, and what were your goals?

We recently developed an eCommerce store for a large fashion brand and they needed help with setting up paid media campaigns across Facebook, Instagram and Google Because we didn’t have enough social media expertise, we decided to partner up with Pixated.

Our client’s primary goals were to:

• Boost their traffic and engagement
• Drive conversions
• Increase brand awareness

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to collaborate with an agency that had enough expertise and experience in performance marketing. After thorough research, my team had filtered out a couple of agencies from which we chose Pixated for their previous experience and ability to deliver results at scale within the fashion ecommerce space.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They took care of everything from optimising the social media profiles to setting up campaigns, managing spend, and creating a campaign structure that delivers the highest possible ROAS. Their team is very prompt and responsive. They are always on analysing and monitoring performance to ensure campaigns are delivering the best possible results.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact was our account manager, Anna who managed the team of ad specialists and kept us up to date via regular calls and instant messaging via Slack. We also had calls with their ad specialists and strategists to ensure we were all on the same page.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The ad campaigns they set up has delivered a much better ROAS than we expected. The conversion rate increased by 6% and the traffic increased by more than 114% all of it coming through the ads they were running. Overall, we’re very delighted with Pixated’s performance. Their team is very knowledgeable and efficient. They know what they are doing - amazing and friendly people. We’re already planning more campaigns with these guys.

Describe their project management style, including communication tools and timeliness.

We scheduled regular meetings over Google Meetwhere they shared campaign results - the traffic we acquired, purchase data, and the optimisations they would be working on. Overall, they have been pretty thorough with communication. Even with the small changes they made were being shared with us regularly via Slack. Their workflow was flawless.

What did you find most impressive or unique about this company?

It’s hard to pick one thing about them. They are really amazing people who know paid marketing well. Within the first few weeks of working with them, we felt extremely comfortable with their strategy and trusted their advice. They don't mind going above and beyond their responsibilities whenever needed. They are very flexible with their approach and delivered much better results than any of the larger agencies we’ve worked with in the past. Working with them has been a great experience.

Are there any areas for improvement or something they could have done differently?

Everything has been perfect from start to finish. There isn’t anything we would change.

BACKGROUND

Please describe your company and your position there.

CEO of a book shop.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixated?

We wanted an advertising agency who specializes in setting up Facebook ad campaigns that can generate a significant amount of traffic and purchases. That’s when we turned to Pixated.

SOLUTION

How did you select this vendor and what were the deciding factors?

While we already had a social media partner, they weren’t competent enough when it came to running paid ads. Thus, we needed someone who specialises in creating campaigns that are tailored to our target audience and generated sales for our business. We got in touch with several social media agencies and partnered with Pixated as they had brought good results for their previous clients.

Describe the project in detail and walk through the stages of the project.

In the first discovery call, we shared with them our expectations from the campaigns. They then analysed our target audience, competitors and created a campaign structure that tailored to our needs.

How many resources from the vendor's team worked with you, and what were their positions?

Three people in total: a social media strategist, PPC specialist, and creative head.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Facebook campaign brought in a good number of conversions - more than we’d expected. Our conversion rate increased by 35% and our spending decreased by a massive 50% which was a huge feat. Working with Pixated was certainly a great experience. They are exceptional at what they do and have turned Facebook ads into our best performing channel.

How effective was the workflow between your team and theirs?

We have weekly calls. Additionally, they send us regular campaign reports. The way they present the data is amazing. With just a glimpse, we can grasp the full picture about the campaign. For communication, we used Slack and emails. They are very responsive.

What did you find most impressive or unique about this company?

They adhered to their commitment and were always ready to go beyond their responsibilities when needed. Their team proactively took the charge of the project and executed things efficiently. They are data-driven, analytical, and not at all salesy. They invested hours understanding our objectives even before we got started. The results they brought in for us were simply mind blowing.

Are there any areas for improvement or something they could have done differently?

N/A - they’re great to work with all-round

BACKGROUND

Introduce your business and what you do there.

I’m the director of Wicked Gummy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixated?

We hired Pixated to build a website and do digital marketing.

SOLUTION

What was the scope of their involvement?

They built a website for us using Shopify. We designed the pages, and they integrated our designs onto a functional website. After the development was complete, we started adding our products to Google. They marketed our products on Google, Facebook, and Instagram through ad campaigns.  

What is the team composition?

Arham (Co-Founder) is my main point of contact. I worked with him as a freelancer, before Pixated was established. 

How did you come to work with Pixated?

I worked with them on a previous project. 

How much have you invested with them?

We’ve invested about £18,000 so far (approximately $22,650 USD). 

What is the status of this engagement?

We started working on this project in July 2019, and our relationship with them is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw an increase in sales. The changes they’ve suggested have helped increase our visibility. Their knowledge puts us at ease. Arham ensures that we only spend money where we need to spend money. 

How did Pixated perform from a project management standpoint?

They’re very responsive. They almost always get back to us within a day. We contact them whenever we run into issues, and 99% of the time, they get us an answer within the same day. 

What did you find most impressive about them?

It’s quite refreshing when we speak over the phone and they can explain their methodology and reasoning behind the decisions they make. It’s nice to have someone that understands the platforms a lot better than we do. 

Are there any areas they could improve?

Not really, no. 

BACKGROUND

Please describe your company and your position there.

I am the CEO of DG CORPORATE, we help business people and companies stand out from the crowd with modern, fresh and approachable LinkedIn headshot photography.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixated?

Website development, internet marketing and consultations on how we can improve our online presence is the main reasons why we hired the fantastic team at Pixated.

What were your goals for this project?

The challenge was we needed to improve our SEO and adwords strategy, Pixated got us to where we needed to be.

SOLUTION

How did you select this vendor?

We found Pixated by doing a Google search, however their CEO and his approachable manner and expertise is why we chose this company to work with.

Describe the project and the services they provided in detail.

Pixated generated valuable data on how we were approaching our Adword spend, and found cost effective ways to better use that spend whilst also helping to improve the SEO of our website.

What was the team composition?

We dealt with the CEO and the service provided was fantastic.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our online marketing strategy improved by over 70% - a direct result from the work taken by Pixated.

How was project management arranged and how effective was it?

Pixated offer a very detailed plan of action and realise your ambitions in excellent time frames without impacting on the business.

What did you find most impressive about this company?

The CEO.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of 3D Nutrition, a nutrition and supplements brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pixated?

As a completely new brand, we were looking for an agency with expertise across web design and performance marketing. We wanted a partner that could help bring the brand to market as well as manage our paid media campaigns.

What were your goals for this project?

First and foremost, we wanted to build an online presence within a niche sector. Next, we wanted to start generating traffic and sales via the new website.

SOLUTION

How did you select this vendor?

We contacted around ten agencies and spoke to each one to understand their expertise within our sector, as well as any examples of similar work they had done with previous clients. Pixated stood out because of their excellent track record, as well as their understanding of our market. They were also very responsive to all requests.

Describe the project in detail.

As we were a new business with no online presence, we required a new e-commerce website. We provided a list of requirements to Pixated who were able to turn it into a full design and technical brief. Next, they explored a few website platform options with us to help us understand the pros and cons of each, and recommended Shopify as it met all our requirements. We'd heard a lot about Shopify and were confident that Pixated could deliver a bespoke website on the platform due to their Shopify Partner status. Once the site was live, we needed to raise awareness and start generating sales. Pixated developed a paid media strategy which included Facebook and Google ads. They did a great job explaining the strategy and the rationale behind each element of the campaign. After we approved the strategy, Pixated proceeded with the campaign setup and management. We saw conversions within the first week of the campaigns being live and performance continues to improve with each month that they spend optimising the campaigns.

What was the team composition?

We liaise with the Account Manager for general updates and we have monthly catch ups with the Facebook and Google ads specialists who provide very useful, detailed insights.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the website went live at the end of 2019, we've seen an average sales increase of around 65% MoM. The CPA started at around £19 and is now at £7.25 with an AOV of £65. The results have been amazing and are much better than we had anticipated before we launched the business.

How effective was the workflow between your team and theirs?

We were assigned a dedicated account manager who has been involved with the project from the beginning. They are very responsive and have a great understanding of our goals and objectives which means they're able to provide useful suggestions. The rest of the team are also available for regular calls and catch ups and each individual is extremely knowledgeable.

What did you find most impressive about this company?

We were extremely impressed with their knowledge across Facebook and Google, as well as their excellent design and development skills. Pixated were able to deliver results from the first week, whereas other agencies had promised results after a couple of months.

Are there any areas for improvement?

No

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of Nosakhari, a luxury goods store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixated?

We wanted to  increase our service leads and conversion.

SOLUTION

What was the scope of their involvement?

Pixated helped us increase conversion through PPC, SEO, and marketing strategies. They mainly did PPC. We had a strategy in place beforehand but they helped our team in-house to bring them in focus to what we actually needed to do. 

We’re still working with them as they manage our PPC campaigns. We have a product category and a service category. The team mainly works with us on the service element of our brand.

What is the team composition?

I work with Arham (Co-Founder) and have been in contact with two other people.

How did you come to work with Pixated?

Arham was recommended by a friend. He was very focused and goal-oriented, which we liked. 

How much have you invested with them?

We spent between $10,000-$50,000.

What is the status of this engagement?

We started working together in February 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We continue to get conversions. The team provides us with monthly reports so we can see our progress and performance. The click-through rates are constantly improving. Users also consistently compliment our website.

How did Pixated perform from a project management standpoint?

Arham’s project management skills are among the main reasons we love working with Pixated.  He makes everything extremely clear, always telling us what he’s going to do, setting the deliverables, executing, and reporting back. 

If there are any reasons why things didn’t happen the way we planned, the team tells us why and presents it in a very clear way. We then come up with a different route in the next month or two, and things get better.

What did you find most impressive about them?

Pixated is very professionally focused and target driven. They just want to get results.

Are there any areas they could improve?

We wish we could work with Pixated full time and at a lower cost, but we don’t have any complaints about their performance.

Do you have any advice for potential customers?

Give them a try. They know what they’re doing. We’re still working with Pixated because we don’t have any problems.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a British-Korean skincare brand. We sell retail, wholesale, and direct-to-consumer online products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixated?

We were trying to improve our digital marketing efforts, effectively trying to increase our traffic to the website and our ROI by getting more conversions and consumers.

SOLUTION

What was the scope of their involvement?

The strategy we had in place wasn’t working, so they took the good bits that already existed and effectively built on top of that. At this stage, they’re working on our digital marketing to reposition our strategy and make it better. This includes paid advertising efforts on Facebook and Google Ads. 

What is the team composition?

We work specifically with one person from their team. 

How did you come to work with Pixtated?

I believe they were referred to us some time ago. We had an initial call with them and they were very transparent about how they work. They provided us with good case studies and examples of their past work relevant to our industry. We thought working with them would be a good opportunity.

How much have you invested with them?

We’ve spent between £30,000–£40,000 (approximately $37,500– $50,000 USD).

What is the status of this engagement?

We started working together around January 2020 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been able to track their performance and can see how every dollar they’re putting to work is having an impact. 

How did Pixated perform from a project management standpoint?

We track their performance daily and they’re good at providing reports. They’re very responsive and communicative. When we have new campaigns or need something urgently, they’re very good at adapting quickly and working with our team to prepare.

What did you find most impressive about them?

I only have good things to say about them. They always treat us like they have a vested interest in our success, which is great. They have great attention to detail. We can tell there is a passion for what they’re doing and wanting to scale their services as much as possible, which I really appreciate.

Are there any areas they could improve?

Nothing comes to mind — they’re doing a great job already. They can only do what the market allows them to do, so they’re doing good. 

Do you have any advice for potential customers?

Be open about your goals from the start. If you give them an honest view of your business from the first day, they’ll be able to tailor strategies to best fit that. Also, in this line of work, patience is important. Give them a month or two to see results come in because a lot of testing needs to take place. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Millionaire Beauty, a cosmetics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pixated?

I needed help with digital marketing to get the word out about my products.

SOLUTION

What was the scope of their involvement?

Pixated handled my digital marketing efforts. It took a few months of a little tweaking here and there with my website. I came up with questions, and they’d tell me if they didn’t think I should do it that way. Then, they’d suggest what I should do with my advertising or the structure of the website to make it more user-friendly.

Their team came up with things that I hadn’t thought of before. They work on Facebook Ads, Google Ads, and SEO all while making our website more visible in its online presence.

What is the team composition?

I only work with Arham (Co-Founder) but he has a team of people behind-the-scenes.

How did you come to work with Pixated?

I was introduced by someone who had previously worked with them. I told Pixated what I needed, and they were realistic about expectations. They didn’t offer the world to me but were honest. Their team suggested starting with a couple months’ worth of ideas and said it’d take a few months to expand the business and move things along. I liked that about them.

How much have you invested with them?

We’ve invested between $10,000–$49,999.

What is the status of this engagement?

We started working together in April 2019, and the work is ongoing. Our engagement is month-to-month and is increasing in volume.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I judge success by the traffic they’re sending. They provide metrics for me to look at. Their work is expanding with carousel ads, etc., but it’s not just the one thing they do. My business has increased tenfold, and they deliver on their promises.

How did Pixated perform from a project management standpoint?

I don’t need to speak with them daily. I make an appointment to speak to them once every 3–4 weeks to see where we’re going to go in the next month.

What did you find most impressive about them?

They deliver and have 360-degree knowledge.

Are there any areas they could improve?

No, they fulfill the expectations of our business arrangement. Their team works according to how I need them to.

Do you have any advice for potential customers?

Go ahead and work with them.

BACKGROUND

Please describe your company and position.

I am the Director of a luxury footwear brand.

Describe what your company does in a single sentence.

We’re a luxury footwear brand specialising in handcrafted shoes for style-conscious professionals who value quality, comfort, and timeless design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixated to accomplish?

• Reduce cost per acquisition (CPA) across Meta and Google Ads while maintaining premium brand positioning.
• Increase online sales and average order value (AOV) through full-funnel campaign optimisation.
• Develop high-converting ad creatives that align with the brand’s luxury aesthetic and resonate with a high-income audience.

SOLUTION

How did you find Pixated?

Online Search

Why did you select Pixated over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Pixated were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixated managed our entire PPC strategy and execution across Google Ads and Meta Ads, with a clear focus on driving performance while protecting the integrity of our premium brand image. The scope covered:

Campaign Audits & Restructuring – They began with a full audit of our existing ad accounts, identifying inefficiencies in structure, targeting, and bidding. They then rebuilt our campaigns using a refined keyword and audience segmentation strategy.
Ongoing PPC Management – Pixated handled day-to-day optimisation, budget pacing, bid adjustments, and A/B testing of copy, creatives, and audience segments across search, shopping, and paid social.
Creative Strategy & Production – Their team developed new ad creative concepts tailored to our luxury audience, including high-end visuals and copy designed to boost CTR and ROAS.
Conversion Rate Optimisation (CRO) – They reviewed our product pages and landing pages, providing actionable CRO recommendations to support the ad campaigns.
Reporting & Strategy Reviews – We received weekly performance reports, along with monthly strategy calls to review results and agree on priorities for scaling.
Key deliverables included a restructured Google Ads account, new Meta Ad campaigns with tailored creative, a set of high-performing image and video ads, and a monthly testing roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Pixated delivered outstanding results that had a direct impact on our bottom line. Key outcomes included:

38% reduction in cost per acquisition (CPA) within the first 90 days
26% increase in average order value (AOV) from paid traffic
71% uplift in return on ad spend (ROAS) across Google Ads and Meta
2x increase in monthly revenue from paid channels compared to the previous quarter
These results were achieved while maintaining a premium brand image in all paid creative and messaging — which was a non-negotiable for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pixated’s project management was excellent from start to finish. They set clear timelines from the outset and consistently delivered on time — whether it was new campaign builds, creative assets, or performance reports.

Communication was proactive and reliable. We had a dedicated account manager who kept us updated with weekly check-ins, and any urgent requests were handled quickly, often on the same day. They were also very receptive to feedback and adapted their approach to suit our internal workflows.

Overall, they felt like a true extension of our team — responsive, accountable, and strategically involved in our success.

What was your primary form of communication with Pixated?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Pixated was their ability to blend performance marketing with brand sensitivity — something we’ve struggled to find in other agencies. They didn’t just chase metrics; they genuinely understood how to represent a luxury brand while still driving results.

Their creative strategy was especially impressive. The ad assets they produced felt completely on-brand and elevated, yet they still performed at a direct-response level. That balance is rare.

On top of that, the team’s transparency and strategic thinking made us feel like we had a true partner, not just a service provider.

Are there any areas for improvement or something Pixated could have done differently?

There’s very little we’d criticise — the experience was overwhelmingly positive. If anything, in the early weeks, we would have appreciated a bit more visibility into the creative testing roadmap so we could align internal approvals a little faster.

That said, once we flagged it, the Pixated team quickly adapted their workflow and communication to suit us. Their responsiveness made it a non-issue going forward.

BACKGROUND

Please describe your company and position.

I am the PRESIDENT of MASTERNOTES

Describe what your company does in a single sentence.

Enable independent music instructors and tutors to offer online classes on a state of the art SaaS leraning management system to their students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixated to accomplish?

• Increase brand exposure
• Expand ad campaign to other platforms
• Generate leads and new clients through Google Ads

SOLUTION

How did you find Pixated?

Referral

Why did you select Pixated over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Pixated were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Landing page planning, design and development
• Marketing strategy and full funnel build

£9,400

• PPC campaign management - at client’s option
  • Marketing strategy
  • Funnel development
  • Campaign build
  • End to end campaign management
  • Monitoring
  • Reporting
  • Optimisations

£4700 per month on a rolling basis

• £1,200 is Pixated agency fee
• £3,500 is Advertising spend
• Option to review at any stage

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Develop leads that convert to subscriptions 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project is the early phase. The results to date have been very positive, and the Pixated team is very responsiive.

What was your primary form of communication with Pixated?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The knowledge and responsivess of the Piaxted team members is outsanding, as is their willigness to adjust the campaign in real time as needed.

Are there any areas for improvement or something Pixated could have done differently?

No