Penji

BACKGROUND

Please describe your company and position.

 I am the President of an advertising & marketing company 

Describe what your company does in a single sentence.

We are a marketing, advertising, and technology consulting firm that specializes in small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Website Designs
• Logo Designs
• Marketing Collateral

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji is our preferred design partner, and they provide graphic design services to meet all of our agency's needs. These designs include logos/branding, web design, advertising layouts, brochures, marketing collateral, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of our design needs have been met on time and at a budget that keeps our projects profitable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects are task-based, and deliverables are received daily. Communication is done through their platform, and sometimes there is a long delay in response.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

The value for the cost of the service, when used effectively and efficiently, is excellent.

Are there any areas for improvement or something Penji could have done differently?

If you cancel your plan, you lose access to the platform and all of your designs. There are no API connections available, so there is no way to connect a storage platform. 

There is also no free plan, and you cannot pause your plan; you have to pay $99/month for a "pause" plan to have access to the platform and your designs. Not a great customer experience in that aspect.

BACKGROUND

Please describe your company and position.

I am the Chief of the company

Describe what your company does in a single sentence.

Freelance Design Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Designs for my clients

SOLUTION

How did you find Penji?

mail

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Concept Development: 
   • Finalize animation concept and storyboard based on client’s geometric food pattern theme. 
2. Design and Artwork Preparation: 
   • Prepare and enhance provided photographs for animation use. 
3. Animation Creation: 
   • Develop a seamless, looping animation of the food patterns with a hovering camera effect. 
   • Animate the word "Decoration" with a focus on handwriting-style font and camera movement. 
4. Editing and Post-Production: 
   • Perform necessary editing for smooth transitions and visual quality enhancement. 
5. Delivery and Revisions: 
   • Provide the final animation in specified formats and resolutions. 
   • Include source files for potential client edits. 
   • Offer a set number of revisions based on client feedback. 

Key Deliverables: 

• Final animation video file(s) in required format and resolution. 
• Source files for client editing. 
• Revised versions based on client feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Project Completion: The project was completed well within the set timeline. Each phase, from concept development to final delivery, was executed efficiently, showcasing their exceptional time management skills. 
• High-Quality Animation: The final product was delivered in stunning high-resolution quality. The attention to detail, fluidity of motion, and overall visual appeal were beyond my expectations. This quality was echoed in the positive feedback I received from my audience. 
• Technical Precision: The team adhered strictly to the technical specifications, including the desired resolution, aspect ratio, and frame rate. Their technical expertise was evident in every aspect of the animation. 
• Client Satisfaction: I am more than satisfied with the end result. The process was seamless, with the team being receptive to feedback and making revisions that precisely aligned with my vision. 
• Viewer Engagement: The animation has been an absolute hit among my target audience, reflected in high engagement metrics such as views, likes, and shares, which surpassed our initial expectations. 
• Efficiency and Budget Management: The project was managed efficiently, respecting the set budget without compromising on quality. This level of professionalism and respect for client resources is commendable. 

In conclusion, Penji not only met but exceeded the goals we set out to achieve. The success of this project is a testament to their expertise, dedication, and customer-centric approach. I highly recommend their services to anyone seeking top-notch animation work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji demonstrated excellent project management, consistently delivering items on time and adhering to our agreed schedule. Their response to my needs was swift and effective. 

The time zone difference actually worked in my favor; I often posted questions or assignments in the evening, and by the next morning, they were ready, which was ideal for me. It's worth noting that they do not work on weekends.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Penji was their remarkable efficiency and seamless process. The time zone difference worked to my advantage, allowing me to submit requests in the evening and receive results by the next morning. 

This rapid turnaround was not only convenient but also highly efficient for my workflow. Additionally, Penji's commitment to clear communication and customer satisfaction stood out. 

Their team's ability to understand and adapt to my specific needs, while maintaining a high standard of quality in their deliverables, was truly unique. This blend of speed, quality, and customer-centric approach made my experience with Penji exceptionally positive.

Are there any areas for improvement or something {provider_name} could have done differently?

While my overall experience with Penji was very positive, there are a couple of areas where there's room for improvement: 

• Weekend Availability: Although the weekday turnaround time was impressive, the lack of weekend support occasionally slowed down project momentum. Even limited availability or a smaller team during weekends could help maintain project flow, especially for time-sensitive tasks. 
• Advanced Video File Formats: While Penji provides basic formats like GIFs and PSDs, offering advanced video formats such as After Effects (AE) project files or Adobe Premiere Pro files could greatly benefit clients. These formats offer more flexibility for further editing and customization. 
• Coding and Scripting Options for Animations: Providing options for custom coding or scripting within animations (for instance, using JavaScript or HTML5 for web animations) could enhance the interactivity and functionality of the designs. This would be especially beneficial for clients looking to integrate animations into web or mobile platforms with specific interactive features. 
• 3D Animation Capabilities: Incorporating 3D animation services, if not already offered, could be a significant enhancement. Providing 3D model animations or motion graphics could cater to a broader range of client needs, especially in industries where 3D visualization is crucial. 
• Virtual Reality (VR) and Augmented Reality (AR) Formats: As VR and AR technologies become more prevalent, offering design and animation services in these formats could place Penji at the forefront of digital design innovation.

BACKGROUND

Please describe your company and position.

I am the CEO of Starelai.com

Describe what your company does in a single sentence.

Software firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Design web application
• Design mobile app
• Design website

SOLUTION

How did you find Penji?

• Online Search
• Referral

Why did you select Penji over others?

High ratings

How many teammates from Penji were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As someone who's navigated the intricate world of web and mobile app development, I've had the pleasure of collaborating with various design teams. But none have left a mark quite like Penji. Their talent and expertise are nothing short of exceptional, and I am thrilled to share my experience. Penji has been an integral part of our journey, designing not one but two full-scale web and mobile applications for my team. Their proficiency in understanding and translating our vision into reality is remarkable. 

But their expertise doesn't stop there. They've been our go-to for an extensive range of graphic design needs - from the simplest of business cards to the more intricate designs of neon signs. Their versatility is unmatched. Their ability to create compelling sticker designs and comprehensive brand style guides has played a crucial role in shaping our brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The depth and breadth of their design capabilities seem endless, and their work is a testament to their professionalism and creativity. Working with Penji has been more than just a service; it's been a transformative experience. It has opened new portals in our business and sparked levels of creativity I didn't know were possible. Their work has not only enhanced our brand's visual appeal but has also added significant value to our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their impact has been immense, and I can confidently say that I would be lost without their guidance and expertise. 

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

I am beyond grateful for Penji's contribution to our projects. If you're seeking a design team that delivers beyond expectations, Penji is the answer. Their work speaks for itself, and I am proud to be associated with such a talented team. Penji isn't just a service provider; they're a partner in true creative exploration. #IAmObsessedWithPenji #DesignExcellence #PenjiTransforms

Are there any areas for improvement or something Penji could have done differently?

No they are great

BACKGROUND

Please describe your company and position.

I am the Programs Director of Wikitongues

Describe what your company does in a single sentence.

Wikitongues champions language diversity and downstream social justice movements by safeguarding endangered languages, increasing global access to critical linguistic resources, and directly supporting language revitalization projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Create social media assets
• Create templates for internal documents

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We had originally planned to use Penji services to create fundraising assets for our end of year campaign; however, we were able to finish that project so efficiently, we’ve now been able to work with their designers to create merchandise for our new online store! This project wasn’t planned for us until next year, and so Penji’s efficiency has been a game-changer for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within 3 months, we've been able to produce (from scratch) a large collection of social media assets (including banners and new YouTube thumbnails), fundraising documents (such as newsletter templates and donor thank you letters), and merchandise for our upcoming store (including stickers, coffee mugs, tote bags, shirts, and more).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Design services and communication was nothin short of outstanding. We always heard back from the Penji team quickly and designs were typically created or revised by the next business day--sometimes, even within the same day.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

One of the most commendable aspects of working with Penji is their remarkable turnaround time. We’ve been able to create 10x the amount of assets and products in the past few months (compared to doing it on our own), at a fraction of the cost. It's been fun to partner with a large team of designers, as it has given us a chance to see different interpretations of our brand guidelines and come up with new, creative directions together.

Are there any areas for improvement or something Penji could have done differently?

I would love to be able to request certain designers; although everyone did a wonderful job, it would be nice to be able to request a specific person and if they accept/have time to continue working with them.

BACKGROUND

Please describe your company and your position there.

I am the managing director of a small company and my day-to-day role is to spot new opportunities, negotiate with vendors, and establish good working relationships with both developers and landowners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Penji?

We hired Penji because being a business we needed to establish our own identity. They did an excellent job of putting a concept on paper into a reality. We used Penji to design our brand for us, so both landowners and developers can better understand our service and the benefits attached to using us!

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Penji after shortlisting several very good website developers. We opted for choosing them because they were priced competitively, very responsive, and they had excellent 5*, well-earned reviews. We used Google search and did our own preliminary research in order to shortlist the best website designers around our area, Penji came above some of the top names.

Describe the project in detail and walk through the stages of the project.

Our project was by no means easy. The team managed to understand my business concept, finish the preliminary design elements, and got started on the build. They did an excellent job. I wanted some complicated design features, with the whole website being very interactive, colorful, and informative and they did just this to the highest possible standard. I helped by providing some of the key information on the website.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 2 people. A graphic designer and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our goal is to get established, which we have successfully started our journey on. Our brand provides a massive stepping stone and is an integral part of generating new leads and keeping our clients well informed. With their help, we were able to get the realization of our goal out and have generated the business we want.

How effective was the workflow between your team and theirs?

Their communication was second to none and the team was always open to change where necessary.

What did you find most impressive or unique about this company?

The level of skill/dedication/hard work and knowledge was great. We were really happy with the results and how efficient they were.

Are there any areas for improvement or something they could have done differently?

If I had to change one thing I would say the price could come down slightly. I say this however in good faith, I believe the monies paid completely warrant the finished product. If my company was not a start-up/ I was starting this venture with slightly more cash reserves than I have, I would pay the figure I paid twice over.

BACKGROUND

Please describe your company and your position there.

The Happy Treehouse Creations - Creator and Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Penji?

Graphic Design projects

SOLUTION

How did you select this vendor and what were the deciding factors?

I found this company as a recommendation from a friend. The pricing and packages outstood competitors

Describe the project in detail and walk through the stages of the project.

Top notch service! My designer Amy was so kind and attentive helping me out where needed especially in those areas where I struggled and lacked creativity. Service was prompt with quick turn around times. I love using Penji because it allows me to create unlimited projects unlink some other sites that charge you per design.

There's also multiple options available to choose from. The process is easy and straight forward which is exactly what I need! Definitely worth the value. Great for start up brands like my own or busy advanced companies looking to expand or build through graphic design. My designer worked very close with me making sure every detail was understood and captured. My team loved sharing content and swapping ideas with our designer. I was able to invite as many people as I wanted onto the projects which was nice since I have a large team of various members on board.

Another great thing about Penji is that you can cancel at anytime without any hidden fees. Thank Goodness! I have a hectic life and I don't like being committed to contacts. It gives me a peace of mind knowing that I can put a pause or stop to my designs when I need to or when I run out of projects. The company and designers here truly care about your brand's needs and goals. Designs were not rushed and always made custom to my brand. I am very pleased with all the work and outstanding customer service I received. I would highly recommend to others

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 1 designer who helped me come up with graphic designs and ideas

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was able to draw in lots of traffic with the graphic design ads I received! These graphics made my brand pop

How effective was the workflow between your team and theirs?

Very effective great service

What did you find most impressive or unique about this company?

The skill level and great attention to detail provided by the designers' outstanding customer service was impressive.

Are there any areas for improvement or something they could have done differently?

No areas for improvement or anything I would change

BACKGROUND

Please describe your company and your position there.

I am President Of North Miami Little League, handling and overseeing all design orders.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Penji, and what were your goals?

I love the quality and the designs provided for my business by Penji. As a startup company, I had several offers by designers and I chose Penji because of their dedication to the work, fast turn around times and attention to detail.  My personal designer Joseph, goes above and beyond to make sure all my design needs are met. We continue to grow as a business, thanks to the hard working dedicated Penji team, who are always available, and quick to respond.

Penji is by far the best designers, using the latest technology and techniques to surpass my expectations. We now have a new logo thanks to Penji, and was able to create t-shirt and coffee mug designs, as well as brochures and flyers. We are able to use the formats for high quality sublimation and 3D printing. Penji great design work was compatible with our state of the art printers and machines. Ten out of ten. Highly recommended. Number one in the industry. Take my word for it.

SOLUTION

How did you select this vendor?

Penji is by far the best designers, using the latest technology and techniques to surpass my expectations.

Describe the scope of their work in detail, including any steps and the final deliverables.

My personal designer Joseph, goes above and beyond to make sure all my design needs are met. We continue to grow as a business, thanks to the hard working dedicated Penji team, who are always available, and quick to respond.

How many people from the vendor's team worked with you, and what were their positions?

One Person, Joseph, Graphic Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are able to use the formats for high quality sublimation and 3D printing. Penji great design work was compatible with our state of the art printers and machines.

Describe their project management style, including communication tools and timeliness.

I chose Penji because of their dedication to the work, fast turn around times and attention to detail. 

What did you find most impressive or unique about this company?

Penji is by far the best designer, using the latest technology and techniques to surpass my expectations.

Are there any areas for improvement or something they could have done differently?

No. They were totally awesome and responsive at Penji

BACKGROUND

Please describe your company and your position there.

I am the Executive Director of www.safebae.org and have been using Penji for the last year with fabulous results. They are consistently impressive designs with incredibly fast turn around. Our organization has been so grateful for their service and encourage everyone to try it!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Penji?

Designing logos, campaign branding, and website branding.

What were your goals for this project?

Our goals are always to have our branding reflect our audience of teens so that our messaging feels youthful and interesting to that age demographic.

SOLUTION

How did you select this vendor?

We were introduced to them by another company that we work with in developing and app.

Describe the project in detail.

To focus on one of our last designs, we asked for them to create a logo for our upcoming educational short film and adjoining teaching materials and talking points. I have them some color options to match our branding and a very simple layout of what we were looking for and they did a fabulous job of returning options within a day. We ran the options by our teens and had a few requests for different color options and backgrounds and they can back with all those options just as quickly!!

What was the team composition?

I’m not actually sure if there were multiple designers at work behind the scenes, but our contact was with just one designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had an excellent response to the launch of the campaign and it continues to grow & reach thousands of students.

How effective was the workflow between your team and theirs?

Seamless!! If anything there was lag time on my side!

What did you find most impressive about this company?

The speed of delivery was INCREDIBLE!

Are there any areas for improvement?

Not that I’ve found.

BACKGROUND

Please describe your company and position.

I am the Executive Director of a nonprofit newsroom.

Describe what your company does in a single sentence.

My company is a nonprofit newsroom covering marginalized communities in Arizona and the Southwest region

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Offload Creative
• Save Time
• Save Money

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought on Penji to handle ongoing graphic design needs for our nonprofit newsroom — primarily social media assets, event materials, and presentation design. As a small organization without a dedicated designer, we needed a scalable solution that could keep pace with our programming calendar.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The on-demand model has been the biggest win. We could submit requests as needs come up without managing individual freelance contracts for each project. During our busiest stretches, that flexibility has made a real difference.

What was your primary form of communication with Penji?

Virtual Meeting

Are there any areas for improvement or something Penji could have done differently?

The revision process has been the main area for improvement. Initial drafts don't always reflect the brief closely, which means extra rounds before we get to a final product. For teams with a defined visual identity, that learning curve is worth factoring in.

BACKGROUND

Introduce your business and what you do there.

I’m a strategist at a marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Penji?

We needed to expand our design team to handle the workload.

SOLUTION

What was the scope of their involvement?

Penji provides us with graphic design services for LinkedIn ads, campaigns, landing pages, emails, and downloadable collateral.

What is the team composition?

We work with three teammates from Penji.

How did you come to work with Penji?

We found them through an online search and chose them because they had the best reviews.

How much have you invested with them?

We spend roughly $700 per month.

What is the status of this engagement?

We started working with them in June 2020 and began this project in August 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Penji's work has resulted in 90% client approvals, which we track through Teamwork for review and approval workflows.

How did Penji perform from a project management standpoint?

Penji manages projects very well and is willing to step in if something goes sideways. We communicate via email and their website.

What did you find most impressive about them?

I'm impressed by the breadth of experience Penji provides across media.

Are there any areas they could improve?

There's nothing I can come up with.