Orizon Design

BACKGROUND

Please describe your company and your position there.

I am CEO at WithOthers. WithOthers puts change on the blockchain, powered by music. Turning artists into activists and fans into movements offline in web3. The WithOthers impact-event generation platform gives musicians a show in a box—automating the entire production process so artists can focus on making change happen. Fans gather at shows and leave as supporters, taking meaningful ongoing action through the WithOthers platform to create positive social change, and earning unique proof-of-attendance tokens that get them, the artists they love, and the causes they care about paid. Forever.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

We needed our end-to-end UX/UI leveled up out of MVP. This included landing page, profile management, event management, and various other journies.

SOLUTION

How did you select this vendor?

We interviewed approx ten different potential vendors from a variety of sources before settling on Orizon.

Describe the project in detail and walk through the stages of the project.

Product redesign covered several significant functional areas of the product. For each area, the Orizon team worked with us to break down the core user journies and functionality, before delivering first wire frame then high fidelity designs on a weekly basis. Finally, a complete design system was delivered alongside finalized Figma screens.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team of five from Orizon.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased with the results. They created easy designs and implemented it into code, which resulted in higher conversions through our user journey. 

How effective was the workflow between your team and theirs?

Very effective. Periodic weekly check-ins over video call, and async discussion over Slack.

What did you find most impressive or unique about this company?

The team delivered a huge number of screens reflecting complex user journeys in a very limited time frame.

Are there any areas for improvement or something they could have done differently?

We ran over budget by one week.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a social marketplace called PangoBooks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

Our product was an MVP that lacked design quality. We hired Orizon to completely redesign our web and mobile experience as well as rebrand.

SOLUTION

How did you select this vendor?

Through an intro from a former Orizon client.

Describe the project in detail and walk through the stages of the project.

Orizon conducted extensive research into the market and our competitors. They interviewed us and developed a goal for the market positioning that we wanted to obtain. These were decisions such as how playful/serious, luxury/affordable we wanted to appear as a brand. After this research process they began designing our web mobile experience. We had weekly review meetings where they showed the latest designs. They always provided several options for us to consider and would iterate weekly on that feedback. They conducted a three-week process to design a new logo for the company. They went through much of the same research and interviewing to create the most impressive designs. The end result blew away all expectations. They created not only great UI, but great UX as well.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 2 UI/UX designers and the project manager. They set up Slack Connect and were always available.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our engineering team is currently in the process of building these designs and we plan to launch them in the next few months. Although we don't yet have the results, our team is incredibly excited to see our product go from MVP to enterprise application. Orizon designed a top-notch web and mobile experience that makes our company look years more ahead of it's time.

How effective was the workflow between your team and theirs?

Orizon became part of our team during the whole process. It was seamless.

What did you find most impressive or unique about this company?

Their incredible efficiency ability to create amazing designs. Each design meeting left me thinking how much value they were providing. They have a very methodical workflow that produces amazing designs in a very short time. They are just good at what they do.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m one of the founders of Love the Sales, a marketplace for discount fashion. We help shoppers find great deals on designer brands. We also partner with retailers to help them clear out their discounted stock and sell it at a better margin.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orizon Design UI/UX?

We needed someone to design a mobile app.

SOLUTION

What was the scope of their involvement?

Orizon Design UI/UX designed our iOS app. First, we had a kickoff call and supplied them with our requirements. We gave them an idea of the problem we were trying to solve, our users’ needs, and the features we wanted them to include in the design. On their end, they came up with several ideas for the design and features of the app. 

Together, we came up with a six-week project plan. The team then created the design using Figma. Orizon Design UI/UX offloaded the design to us, and we’re now making a few adjustments before moving on to the development phase.

What is the team composition?

We worked with four teammates, including Aurélien (Founder & Lead Designer), Véronique (Product Designer), another product designer, and a UX designer.

How did you come to work with Orizon Design UI/UX?

We had worked with Orizon Design UI/UX on a rebranding and web redesign project before, so we decided to work with them again.

How much have you invested with them?

We spent $45,000 on this project.

What is the status of this engagement?

The project lasted from July–August 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everybody loved the design they created, and it was well-received within our company. They managed to deliver a tremendous amount of work within six weeks, and the results were brilliant.

How did Orizon Design UI/UX perform from a project management standpoint?

Their project management was good. The team met all their deadlines. We had weekly Skype calls where they would present their designs and gather feedback from us.

What did you find most impressive about them?

Orizon Design UI/UX was super creative when it came to visuals. I don’t think I’ve ever worked with an agency anywhere near as good as them, and I plan on working with them again.

Are there any areas they could improve?

It took some time to set up the project because we used different design tools, but everything went well once we got over that hurdle. The process was also challenging because of the short timeline, but Orizon Design UI/UX did a great job of adapting to the situation. Additionally, they could’ve done better in terms of the UX design, but that wasn’t an issue for us because we had UX experts in our team.

Do you have any advice for potential customers?

Explain the problem you’re trying to solve in detail and allow them to work with you to find a solution.

BACKGROUND

Please describe your company and your position there.

I'm the CPO and co-founder of a consumer health company based in New York.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design UI/UX?

We hadn’t previously invested in UX resources and were looking to bring on experts to help us improve some UX pain points across the app. We had the goal of increasing a specific engagement retention metric via UX updates and a few new features.

SOLUTION

How did you select this vendor?

The Orizon team came highly recommended through another founder.

Describe the project in detail and walk through the stages of the project.

We worked with the Orizon team across four 1-week design sprints. Prior to kick-off, the team clearly set expectations for each week. to ensure a seamless process. Prior to kick-off, the team did a deep dive into our current user experience and reviewed the documentation we shared on UX challenges, relevant data points and user feedback, and product goals. The team quickly understood our product and challenges + started making impactful recommendations from the first sprint. Each week, the team presented their learnings and recommendations, sharing wireframes and talking through each design decision in detail.

The weekly meetings were very thorough and thoughtful. At the end of each weekly meeting, the team shared the prototype for us to review and add comments. They were incredibly responsive to all questions and feedback. By week 4, we had a complete prototype to share final feedback on, then received the design files as a follow-up. The Orizon team was proactive and hands-on throughout the entire process, delivering top-quality work week after week.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with the lead designer, UX designer, and project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since receiving the final files last week, we've been sharing the designs with users and running feedback sessions. The overall feedback has been incredibly positive and all stakeholders are excited about their work. We're now kicking off development and looking forward to measuring success. The Orizon team is also keen on learning how the new designs impact our product goals and we'll be sharing the learnings back to them as we build.

How effective was the workflow between your team and theirs?

The workflow was incredibly effective with no friction at all. Orizon has built a process that works - from weekly calls, to consistent deliverables, and seamless feedback loops.

What did you find most impressive or unique about this company?

Orizon's balance of knowledge, thoughtfulness, and speed has been very impressive. The team is incredibly experienced and it shows in each of their design decisions. They put thought and care into all of their work and managed to deliver at a speed we haven't experienced with any other agency partner before.

Are there any areas for improvement or something they could have done differently?

Everything the team delivered exceeded our expectations and we look forward to working with them again.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a USAMM, the Armed Forces Super Store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orizon Design? 

We wanted to build an app that would serve our customer base and create a community for the US military. We have an e-commerce site, but we wanted an accompanying app. 
 

SOLUTION

What was the scope of their involvement?

We explained our mobile app idea to Orizon. We wanted to have something for our users to access. They did some low-fidelity wireframing, and a basic explanation of what functionality we wanted. They planned out the different screens of functionality. 

We’ll be taking those Figma files and putting them onto Android and iOS. We’re using a programming language called Dart and Flutter to allow us to be cross-platform and make a website with the same codebase. 

What is the team composition?

We have four people involved. 

How did you come to work with Orizon Design?

I used them on another project that went really well. The thing that we really liked about Orizon is that we can go from a low-fidelity wireframe to having a deliverable from Orizon in terms of graphics and what we ask for. 

How much have you invested with them?

We spent $35,000. 

What is the status of this engagement?

We started in March 2021, and we wrapped up in April 2021. It only took five weeks to complete. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The great thing about Orizon is that you’ll have the deliverables you need in five weeks. We haven’t finished coding the app yet.

How did Orizon Design perform from a project management standpoint?

They’re fantastic. The team was very attentive, communicative, and responsive to any piece of feedback.  They keep things moving. Every week, we have our standup meetings where they keep us updated.

 The team shares their screens and keeps us updated on what they’ve done. They’re very good at quickly reviewing what they’d accomplished that week. We communicated via Google Meet and Slack.

What did you find most impressive about them?

You can be confident that they’ll deliver. If you’re in the market for a mobile application, you can be confident that Orizon is going to deliver a cutting-edge app that people would expect to see in this day and age.

Are there any areas they could improve?

No, not that I can think of. They do a really good job of communicating. If we ever felt that something was missed, we were able to communicate those things and work through them.

Do you have any advice for potential customers?

Give good feedback. Make sure you’re feeding the Orizon machine so they can produce.

BACKGROUND

Please describe your company and your position there.

I work as the Church Marketing Manager at Open Doors, an organization that has supported persecuted Christians globally for 60 years. I oversee the digital strategy for reaching new church audiences with our messaging.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design?

We hired Orizon to design an online Church Resource Center and an immersive "Start Here" page that introduces people to modern Christian persecution. These two experiences work in tandem to grow our audience and provide our volunteers with resources to share the stories of the persecuted church in their own communities.

SOLUTION

How did you select this vendor and what were the deciding factors?

I explore a wide variety of design and development firms, ranging from small regional agencies to large national firms. I reached out to several large companies with my concept for this project. Orizon was honestly at the top of that last after coming across their work on Dribbble. So after they reached back out to me and we had a meeting, it was clear they were our top choice.

Describe the project in detail and walk through the stages of the project.

I presented Orizon with a rough idea of what we were trying to achieve and some basic concepts that I'd like to include. After a discovery meeting, they presented me with many design explorations (it was over 10). Especially with the Start Here experience, we spent a few weeks just honing in on a concept and flow that could work. They provided excellent creative advice and were able to expand our thinking. We met weekly for 8 weeks, where their team would go over all the designs in Invision and their responses to feedback from the previous week.

After the meetings, I would connect with my team to collect all our feedback and then I would present Orizon with our unified feedback the following day. Orizon delivered the final files in Figma and also included many animations as well. They also included an archive file of all the visual explorations we made throughout our project, which I thought was a useful asset. My Dev Team is confident they'll be able to work with the files provided to build a complete site.

How many resources from the vendor's team worked with you, and what were their positions?

We worked primarily with three people, a Project Manager, a Product or Visual Director, and the company Founder/creative lead. I thought it was pretty awesome to connect with the head of the company and he brought a lot of super creative ideas and innovation.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We just completed the design phase of our project with Orizon, so we're moving on to development. So we don't have any outcomes yet.

How effective was the workflow between your team and theirs?

Their team was active on Slack and responded quickly to our requests and comments. If they had follow up questions based on our feedback, they asked in our group Slack channel for clarification. There wasn't any feedback that they didn't address - so I would say they were very thorough and thoughtful in their process. If a certain direction we were thinking about wasn't working for Orizon's design, they told us why and presented us with a few other options and their thinking behind each. You can't ask for more than that.

What did you find most impressive or unique about this company?

They were very positive and a pleasure to work with. Even if we had ideas that were dumb or weren't knowledgable about a topic or trend, they were gracious and never made my team feel like we didn't know what we were talking about. Their designs and motion animation especially is top notch and I feel like it elevated the site to another level.

They focus on creating delightful user experiences, which I think they were able to hit for our project. Honestly, it's a hard needle to thread when you're working with a heavy topic like persecution and religious freedom, but I think they managed it brilliantly.

Are there any areas for improvement or something they could have done differently?

It would maybe be nice to have smaller updates on their work throughout the week. We met every Friday and it was kind of a rush to get through all their designs, decisions they made and why, and also have meaningful discussion on what they were tackling the next week. It was a lot of wrap my mind around in an hour meeting.

BACKGROUND

Please describe your company and your position there.

I am the founder & CEO of NewShades, an eCommerce selling high-end tailored window shades in Germany and Austria. We aim to disrupt the online distribution of tailored window shades by delivering a uniqe shopping experience, easy product configuration and high-end products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orizon Design?

During the 10 months before we started the project with Orizon we A/B tested and tweaked our product listing a lot which let in the end to a better usability, however, we felt that after lots of iterations the individual elements just did not fit together anymore. Therefore we needed a redesign of the product listing.

SOLUTION

How did you select this vendor?

We had previous project experience with Orizion and were very happy with their work.

Describe the project in detail and walk through the stages of the project.

Their team conducted an analysis of the current user interface and started on defining the new UI afterwards. After the first week, they presented already first results so that we were able to provide feedback. We worked on a weekly sprint basis, so that we came from first ideas and drafts in week 1 to a very detailed UI in week 4. The team gave us a weekly status update and incorporated our feedback.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with the vendor's UX/UI designers and Founder & Lead Designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As in the previous project, we are very happy with the project outcomes. The new user interface of our product listing looks very fresh and modern and positions us as one of the most up-to-date eCommerce companies for tailored window shades in Germany and Austria. A first analysis of our website data after the implementation shows that session duration and conversion rate increased once we switched to the new UI.

How effective was the workflow between your team and theirs?

The communication between us and their team was easy and efficient. We used Slack and Invision to provide feedback on their work.

What did you find most impressive or unique about this company?

Orizon always delivers state-of-the-art designs and executes projects on time. This is a perfect combination for someone who is looking for a reliable partner with high quality services.

Are there any areas for improvement or something they could have done differently?

We redefined the project scope several times. We included some extra tasks here and there and excluded some other tasks. At the end, one small task has not been covered. This was probably our fault due to the back and forth and Orizon directly took care of that task once I asked for it. I guess a list available for them and us of what has already been covered and what is still on the "to do list" could have helped here.

BACKGROUND

Introduce your business and what you do there.

I’m the lead in smart spaces and property tech at a telecommunications provider. We also have seven million square feet of real estate and I optimize the utilization of all of our spaces across Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orizon Design?

We needed to optimize space utilization for ourselves. We have significant experience in mobile work and wanted to build a suite of hardware and software to accommodate different work styles.

SOLUTION

What was the scope of their involvement?

Orizon Design is helping us build an application that works with a lot of complex data sets. They thought through the problem space with us and came up with different interface approaches. We talked through the problem and the opportunity. From there, we worked on the UX/UI. We’re still in the testing phases, currently.

What is the team composition?

We worked with 3–4 designers.

How did you come to work with Orizon Design?

I’ve owned several startup software companies and Orizon Design had some work with me at my last company. They did an excellent job.

How much have you invested with them?

We’ve spent $500,000–$1 million so far.

What is the status of this engagement?

We started working together in November 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Orizon Design has done some beautiful work. They simplify really complex concepts and boil them down to a beautiful user experience. We haven’t launched yet, but management and the team that’s involved are all very excited.  We’ve had such positive feedback from our testers, too; they’ve all said the app just has a “wow” factor.

How did Orizon Design perform from a project management standpoint?

Our weekly kickoff meetings start with a clear roadmap of where we are, what we’re working on, and what they’d like our feedback on. They map out phases, structure feedback, and document them. The team also gives us clickable interfaces to provide different feedback directly.

Orizon Design does an excellent job of creating clarity to keep everyone on track. We have an internal project manager that coordinates with Orizon. We communicate via dedicated Slack channels on a daily basis.  

What did you find most impressive about them?

Their creative insight to convert from spoken requirements to visual interactions and designs is impressive. The team is able to read between the lines and come back with designs that are simple and useful. They’re really exceptional in motion graphics, too.

Are there any areas they could improve?

No, our entire team has been impressed.

Do you have any advice for potential customers?

Be willing to overshare. Give them creative freedom and space; they’ll come back with great ideas.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Starbridge

Describe what your company does in a single sentence.

Starbridge makes it easier to win public sector contracts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orizon Design to accomplish?

• Launch a new website

SOLUTION

How did you find Orizon Design?

Referral

Why did you select Orizon Design over others?

High ratings

How many teammates from Orizon Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete revamp of our website, including web design + web development. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've 2x'ed inbound pipeline since our new website launched

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive - They went out of their way to meet expectations. 

What was your primary form of communication with Orizon Design?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to both move fast + understand the changing needs of an early stage startup while maintaining high work quality.

Are there any areas for improvement or something Orizon Design could have done differently?

n/a

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a church media resource library.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orizon Design?

We were looking to do a complete rebuild of the frontend of our website and move to a headless WordPress implementation. We needed a dev team that could handle the design and development work. We also needed help addressing some problems with core functions of our service, like properly managing customer subscriptions.

SOLUTION

What was the scope of their involvement?

Orizon Design has created new designs for the website in Figma, which we've approved and then handed off to a third-party contract web developer to build the site. They've been on retainer since the site launched, addressing bugs and implementing new features. The main thing they've been handling is rebuilding our broken subscription system, which was based on Easy Digital Downloads and has never worked well.

What is the team composition?

Initially, we worked with two teammates from Orizon Design: a designer and a developer. Later, a project manager was brought on after the rebuilt site launched because of communication problems.

How did you come to work with Orizon Design?

I found them through Clutch based on their review score and price range. I chose them based on their clear design and UX focus.

What is the status of this engagement?

We started working with them in February 2024, and the rebuilt site was launched in May 2025. However, we continue to keep them on retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a more stable website and improved UX. Our sales have continued to grow at the same pace of around 20%–25% YoY growth as before the rebuilt site was launched. Regarding the website's stability, we've seen fewer server crashes and performance drops.

How did Orizon Design perform from a project management standpoint?

The project was estimated to be a three-month project which was overly optimistic as they did not understand the full extent of the problems we've been dealing with on the site. The project ended up taking over a year.

What did you find most impressive about them?

Their design team is amazing. We came to them based on their design portfolio, and they did not disappoint with their new designs for the site.

Are there any areas they could improve?

There were some communication problems early in the project. For example, we were quoted a different hourly rate in our initial calls with them than what they actually charged us. Their rate was a major factor in why we chose them, so this was frustrating. What they did not tell us upfront was that they have two different hourly rates for design and development, with development being the more expensive rate, which was the bulk of our need.

Although there have been some challenges with communication with our developer, Orizon has been eager to help create new processes and systems to make things run more smoothly which we appreciate.