Orfeostory Pte Ltd

BACKGROUND

Please describe your company and position.

I am the Marketing and Communications Manager of Alfa Medicus Pte Ltd

Describe what your company does in a single sentence.

Holding company in the medical sector that manages day surgery centre, doctor's clinics and MRI centres. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Create a website for our company

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

High ratings

Describe the scope of work in detail. Please include a summary of key deliverables.

Orfeostory was hired by our company to create a website for us. There was no pre-exisitng website so it had to be created from scratch. Orfeostory was fast, efficient and very professional. The website was designed well and exceeded our expectations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website that was created for us is appropriate for our industry and met our requires of being simple and classy while also presenting all the necessary information in a user-friendly and succinct manner. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Orfeostory was always promt with meeting deadlines and responded quickly (usually within the same day) to our feedback and queries. 

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

The designs they created were unique and different from just a standard website. They offer creative options that elevate the user-experience. 

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

Nope! 

BACKGROUND

Please describe your company and position.

I am the Director of a cosmetics company.

Describe what your company does in a single sentence.

Beauty products and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

Revamp website to be more up-to-date and improve user experience

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

Pricing fit our budget

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a new website with e-shop for digital vouchers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The developer was accommodating and able to provide solutions to additional requests. We are satisfied with the final product. With the project manager, the project was able to move faster as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was able to understand our needs and worked with the developers to suggest workable solutions. The follow-up was good, and they were able to accommodate additional requests as we went along.

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to find solutions for us.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

I find having a dedicated project manager helped to push the project along faster. Also, it would be good for the team to have a better understanding of the digital voucher process to be able to design the backend management better, i.e., redemption process, reports, etc.

BACKGROUND

Please describe your company and position.

I am the Marketing Executive of an education company.

Describe what your company does in a single sentence.

We actively promote Investor Education, Corporate Governance, and Transparency and are the advocate for Investor rights in Singapore.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

To launch the microsite for Investor Rights Campaign

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

Pricing fits our budget

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website development
• Website maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I had the pleasure of working with Orfeostory on a recent project. From the beginning, they've showcased their dedication to quality and promptness in responding to our inquiries.

What was your primary form of communication with Orfeostory Pte Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Prompt in responses

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

-

BACKGROUND

Please describe your company and position.

I am an executive at OTO

Describe what your company does in a single sentence.

Retail of relaxation, fitness and wellness products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Revamp of website - new design
• Provide support for enhancing the website and any technical issues

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Good value for cost
• Design flexibility

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Web development 
• E-commerce setup 
• Maintenance & Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

E-commerce growth Increase in brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It has been a great journey so far working with Orfeostory. From the initial creative development to constant excellent support over the years. Items were delivered on time.

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Freedom to explore unique concepts and designs. We highly recommend Orfeostory Pte Ltd.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

Meeting timelines on a few occasions could have been better.

BACKGROUND

Please describe your company and position.

I am the Interior Designer of Le Interior Affairs

Describe what your company does in a single sentence.

Le Interior Affairs is an interior design company based in Singapore specializing in both residential and commercial design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Website to align with our new branding
• Loading time for each page to be reduced

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Pricing fits our budget
• Good value for cost

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the interior design company web development project includes designing and developing a professional website that showcases the company's portfolio, services, and brand identity. The key deliverables for this project can be summarized as follows: 

• Website Design: The development company will create a visually appealing and user-friendly website design that aligns with the interior design company's branding. This includes selecting appropriate color schemes, typography, and imagery that represent the company's style and aesthetic. 
• Customized Layout: The website will have a unique layout that effectively organizes the content and showcases the company's projects, services, and testimonials. The layout will be designed to enhance the user experience and make it easy for visitors to navigate and find relevant information. 
• Portfolio Showcase: A key aspect of the website will be a portfolio section that highlights the interior design company's past projects. This section will include high-quality images, descriptions, and possibly client testimonials to demonstrate the company's expertise and showcase their work. 
• Service Pages: The website will have dedicated pages that describe the various services offered by the interior design company. These pages will provide detailed information about each service, such as residential design, commercial design, space planning, and more. 
• Contact and Inquiry Forms: The website will include contact information and a user-friendly contact form to enable potential clients to get in touch easily. Additionally, an inquiry form can be included to capture specific details from potential clients regarding their project requirements. 
• Mobile Responsiveness: The website will be optimized for mobile devices, ensuring that it looks and functions well on smartphones and tablets. This responsiveness will provide an excellent user experience across different screen sizes and devices. 
• Content Management System (CMS): A CMS will be integrated into the website, allowing the interior design company to update and manage content easily. This will enable them to add new projects, modify services, and make regular updates without requiring technical expertise. 
• SEO Optimization: The website will be developed with basic search engine optimization (SEO) practices in mind. This includes optimizing page titles, meta descriptions, and URL structures to improve the website's visibility in search engine results. 
• Social Media Integration: Social media icons or links can be integrated into the website to encourage visitors to engage with the interior design company's social media profiles, thus increasing their online presence and reach. 

It's important to note that the specific scope of work may vary depending on the requirements and goals of the interior design company and the agreement between them and the web development company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the interior design web development project that demonstrate progress or success can include: 

• Page Loading Time: The project aimed to reduce the page loading time of the website. The measurable outcome would be a significant improvement in the website's loading speed compared to its previous state or industry standards. This can be measured using tools like Google PageSpeed Insights or GTmetrix, which provide objective performance metrics and suggestions for optimization. 
• Brand Alignment: The objective was to align the website with the interior design company's new branding. Measurable outcomes would include the successful implementation of the updated brand elements, such as color schemes, typography, and imagery, ensuring visual consistency throughout the website. The company's stakeholders and clients should be able to recognize and associate the website with the brand identity. 
• Content Management System (CMS) Implementation: The measurable outcome would be the successful integration and implementation of a content management system into the website. This would enable the interior design company to easily manage and update website content, including adding new projects, modifying services, and making regular updates without requiring technical expertise. 

The CMS should provide a user-friendly interface for content editing and publishing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I must commend Orfeostory Pte Ltd for their professionalism and courtesy throughout our collaboration. They were receptive to my concerns and made efforts to address them, even if the final outcome fell short of my expectations. It was clear that their commitment to customer satisfaction is genuine, and I appreciate their efforts in ensuring my satisfaction. 

While there were some limitations in our collaboration, I believe that Orfeostory has the potential to improve their services in the future based on these experiences. With their demonstrated professionalism and willingness to listen to their customers, I am optimistic that they will continue to refine their processes and deliver even better results in the future.

What was your primary form of communication with Orfeostory Pte Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of this website development company is their experience and specialization in working with interior design companies. Their previous work with similar clients indicates that they have a deep understanding of the specific needs, requirements, and aesthetic preferences of the interior design industry. 

This level of expertise and industry knowledge can greatly benefit the collaboration and overall outcome of the web development project. They are likely to be familiar with the unique challenges faced by interior design companies when it comes to showcasing their portfolio, presenting visual content, and conveying their brand identity effectively. 

Their experience with interior design companies suggests that they have already navigated common hurdles and are well-equipped to provide solutions tailored to this particular industry. This understanding can lead to more efficient communication, streamlined processes, and ultimately, a website that better aligns with the interior design company's goals and vision. 

Furthermore, their previous collaborations with interior design companies may have allowed them to build a network of resources, such as photographers, copywriters, or graphic designers, who are familiar with the requirements of the industry. This can contribute to the overall quality and professionalism of the website development process and the final deliverables. 

Overall, the fact that this website development company has worked with interior design companies before showcases their unique expertise and sets them apart from generalist development firms. 

Their specialized knowledge and experience can provide a significant advantage in understanding and meeting the specific needs of the interior design industry, ultimately leading to a more successful collaboration and a website that effectively represents the client's brand

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

One aspect that could be improved upon is the level of communication and collaboration. I would have preferred a more proactive approach from their team, with more frequent updates and opportunities for me to provide feedback and suggestions. The lack of engagement made it challenging for me to effectively convey my vision, resulting in a design that felt somewhat disconnected from my brand identity.

BACKGROUND

Please describe your company and position.

I am the Marketing & Operations Manager of KC&Jo Hypercars

Describe what your company does in a single sentence.

Broker of luxury automobiles

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Website development

SOLUTION

How did you find Orfeostory Pte Ltd?

Referral

Why did you select Orfeostory Pte Ltd over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development for showcasing our fleet of available luxury automobiles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was completed and delivered on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time.Smooth communication, prompt in addressing queries.

What was your primary form of communication with Orfeostory Pte Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Attention to detail.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

No comments.

BACKGROUND

Please describe your company and position.

I am the Marketing and Communications Executive of the company. 

Describe what your company does in a single sentence.

Tourism and local heritage management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Revamp website with new branding
• Improve sales

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Orfeostory was tasked to develop a website with our new brand visuals and an e-commerce page. The process was prompt with many updates for us. Despite the maintenance period of the initial contract had expired, Orfeostory still assisted with any queries we might have.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Fully functioning website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Orfestory delivered the items on time. They went above and beyond what was required of them. Especially Desmond who was prompt in responding to queries and assisted whenever I faced an issue with the website.

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the entire team's professionalism and prompt updates, despite some queries being sudden.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

None, it was a pleasure working with Orfestory and Desmond.

BACKGROUND

Please describe your company and position.

I am the DIRECTOR of WRITERS AT WORK ENRICHMENT

Describe what your company does in a single sentence.

At WR!TERS @ WORK, we believe the ability to write can be taught, and our goal is to empower children with the writing skills and confidence to excel in school and beyond.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

To increase our student intake to 3000

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Propose the 40 SEO keywords needed for our website and run the SEO campaigns. Next, set up the webpage and advise on the our blog posts format and layout to maximaise SEO. Provide guidelines for our blog posts writers and monthly reports of our SEO performances, Also set up our mailer for our email blast campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase in no. of leads generated and new signs students sign up

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, the project mgr would text me fom tine to time to keep me updated

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

The team was highly responsive and responsible

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

Be more proactive in proposing solutions

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Syed Mohamed Traders (Singapore) Pte Ltd

Describe what your company does in a single sentence.

Importers and exporters of raw rice, dried fruits, nuts & lentils

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• developing an ecommerce website for b2b/b2c consumers

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Ecommerce Website Development for Business to Business/Consumer 
• Design Concept in HTML up to 20 Pages 
• CMS 
• WordPress
• WooCommerce 
• Online shop module with payment gateways 
• Shopping Cart 
• Integrating with Social Media Sites
• Inventory Management System 
• Promotion Management System Points Rewards 
• Mobile Optimization of the website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regular communication and schedule timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was delayed 2-3 weeks due to the expectation was not fully done

What was your primary form of communication with Orfeostory Pte Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were well organized.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

Checklist was not done thoroughly; it will be good in the future to have a checklist and checked when it is completed to avoid delay.

BACKGROUND

Please describe your company and position.

I am the Honorary secretary of a school alumni association

Describe what your company does in a single sentence.

School alumni association

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Revamp existing website
• Improve user experience

SOLUTION

How did you find Orfeostory Pte Ltd?

Referral

Why did you select Orfeostory Pte Ltd over others?

• High ratings
• Referred to me
• Company values aligned

What was the size of Orfeostory Pte Ltd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Orfeostory undertook the project to revamp our existing website and improved user experience with more relevant features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Milestones were followed and we had regular feedback sessions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They guided us step by step through the "requirements phase" and helped us to track the progress of the project when it was in "development phase"

What was your primary form of communication with Orfeostory Pte Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The relationship management skills of Desmond was superlative. Several times, they helped us beyond the scope of the project and for which we are grateful.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

If we has more budget at our disposal, we could have used them for other projects like membership system.