At Orfeostory Pte Ltd, we are passionate about crafting exceptional digital experiences that leave a lasting impression on our clients and their customers. We are driven by a singular goal: to deliver innovative solutions that help our clients achieve their business objectives.
Our Top Clientele:
GuocoLand Limited, SPC Group, PSA International, Rajah and Tann, Dementia Singapore, Putien, Livspace, Maxi-Cash Singapore, Sealy Asia (Singapore), Carousell, Publicis Singapore, CBM, National University of Singapore Society (NUSS), Singapore Management University (SMU), National University Singapore (NUS), Singapore University of Social Sciences (SUSS), Haw Par Villa, Maxwell Chambers, Print Lab and many more!
Why Do Clients Choose Us?
Our combination of technical expertise, creativity, and exceptional customer service.
We take the time to understand your unique needs and goals and work closely with you every step of the way to ensure your project is a success.
Our team is dedicated to delivering high-quality solutions that exceed your expectations and deliver measurable results.
Multiple reviews praised Orfeostory Pte Ltd for consistently meeting project deadlines and providing timely responses to client inquiries. Clients appreciated their promptness in addressing needs and delivering outputs as scheduled.
Creative and Unique Designs
Several clients were impressed by the unique and creative designs provided by Orfeostory Pte Ltd, which helped elevate the user experience and meet specific industry requirements.
Increased Online Presence
Clients noted that Orfeostory Pte Ltd's work helped significantly improve their online presence, contributing to better visibility and engagement with their target audiences.
Successful Website Launches
Orfeostory Pte Ltd successfully launched multiple websites for various clients, ensuring that the final products were fully functional and met client expectations.
Client Recommendations
Many clients recommended Orfeostory Pte Ltd based on their positive experiences, citing the firm's ability to deliver high-quality work and maintain strong client relationships.
Project Delays
A few clients experienced project delays, highlighting the need for better adherence to timelines and more thorough initial planning to prevent such issues.
Orfeostory Pte Ltd developed an e-commerce website for a health and wellness company. They built an online marketplace for the client.
Thanks to Orfeostory Pte Ltd, the company saw a 0.5% increase in market shares and a $3000 increase in revenue per month. The company was most impressed by the team's responsiveness and trustworthiness. Their problem-solving skills and responsiveness to feedback were noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of SEN LIN TCM PTE LTD
Describe what your company does in a single sentence.
We are a TCM wellness establishment, we do most kind of TCM health treatments that promotes one health and wellness.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Reaching out to my target audience
Improve in my revenue
SOLUTION
How did you find Orfeostory Pte Ltd?
Referral
Why did you select Orfeostory Pte Ltd over others?
High ratings
Pricing fits our budget
Good value for cost
What was the size of Orfeostory Pte Ltd’s team?
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
An E-commerce website that covers all my requirements.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase in 0.5% market shares
Increase in revenue of $3000 per month
What was your primary form of communication with Orfeostory Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes they did met the timeline. And very responsive towards my comments and feedbacks.
What did you find most impressive or unique about this company?
The team is very trustworthy. They also offer solutions which I myself never thought about it before.
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
CRM Consulting and SIGraphic DesignWeb DesignWeb Development
Confidential
Jan. 2022 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their accountability and timeliness is something we do not take for granted."
Apr 19, 2023
Sr Alumni Engagement Ofc, Singapore Univ of Social Sciences
Sofilia Zaidee
Education
Singapore
201-500 Employees
Online Review
Verified
A university has hired Orfeostory Pte Ltd to rebrand a microsite. The team is also responsible for website maintenance and updates the client's website quarterly.
The team from Orfeostory Pte Ltd is creating a cohesive design, and the microsite is user-friendly. The team has a high level of accountability, is attentive to the client's needs, and is timely in their delivery. The teams meet virtually and communicate via email or a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Alumni Engagement Officer of Singapore University of Social Science, Alumni Relations
Describe what your company does in a single sentence.
SUSS is a leading university for social good.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Assistance with microsite rebranding and maintenance
SOLUTION
How did you find Orfeostory Pte Ltd?
Online Search
Why did you select Orfeostory Pte Ltd over others?
Pricing fit our budget
Good value for cost
Company values aligned
What was the size of Orfeostory Pte Ltd’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Orfeostory was in charge of assisting us with the rebranding of our microsite which is updated every quarter. In 2022, we knew that we wanted a fresh new take on the website and expressing our ideas with Orfeostory has allowed for our visions to come alive. They handle the upkeeping of the site and work closely with us to ensure that the website is maintained to its best condition for each launch, every quarter.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
There was a more cohesive design and flow of our microsite and they allowed for the microsite to be more user friendly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always delivered on time with ample of time for us to give feedback and they will attend to our needs and wants of changes on the microsite within a reasonable amount of time and this is very much appreciated.
What was your primary form of communication with Orfeostory Pte Ltd?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their accountability and timeliness is something we do not take for granted as we have had tough experiences with others who are unable to remain accountable during the duration of the project.
Are there any areas for improvement or something Orfeostory Pte Ltd’s could have done differently?
NIL!
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev for Hospitality & Tourism company
Web DesignWeb Development
$50,000 to $199,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their service and involvement in delivering a great end product are commendable."
Apr 19, 2023
Executive, Hospo.life
Anonymous
Hospitality & leisure
Singapore
1-10 Employees
Online Review
Verified
Orfeostory Pte Ltd has developed a web-based platform for a hospitality and tourism company and has participated in every step of the process. The site hosts sections for various stakeholders.
Orfeostory Pte Ltd is a valuable partner; they've created a unique, easy-to-use product that meets the client's requirements. The client is pleased with the results and appreciates the team's investment in each step of the process. In-person and virtual meetings and email facilitate communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Hospo.life
Describe what your company does in a single sentence.
www.hospo.life | The Global Hospitality and Tourism Industry Platform
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Build a platform
SOLUTION
How did you find Orfeostory Pte Ltd?
Referral
Other
Why did you select Orfeostory Pte Ltd over others?
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned
What was the size of Orfeostory Pte Ltd’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build a full-service platform for the hospitality and tourism industry, that encompasses modules relating to all stakeholders making it a one-stop shop.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Orfeostory has been an amazing partner since the start of our project. They listened and participated in the initial brief, and thought with us every step of the way during the development to achieve the best outcome. Their ongoing support and high quality of work has made - www.hospo.life | The Global Hospitality and Tourism Industry Platform - a standout in the market.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We are thankful for the comprehensive, professional and user friendly platform they created and look forward to working with them going forward.
What was your primary form of communication with Orfeostory Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their service and involvement in delivering a great end product are commendable.
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
National Dementia Portal Dev for Nonprofit Organization
Web Development
Confidential
Apr. 2021 - Ongoing
4.0
Quality
4.0
Schedule
3.5
Cost
4.5
Willing to Refer
4.5
"Orfeostory Pte Ltd was accommodating to our needs and changes. They were certainly a great asset to the company."
Nov 5, 2021
Project Manager, Nonprofit Organization
Anonymous
Nonprofit
Singapore
51-200 Employees
Online Review
Verified
A nonprofit organization asked Orfeostory Pte Ltd to develop a national dementia portal. The team created the website from scratch, customizing the designs and functionalities based on the organization’s needs.
Orfeostory Pte Ltd delivered the portal with 200 uploaded articles, which already gained 20,000 pageviews upon launching. The team communicated daily on Slack and held regular meetings on Zoom, keeping everyone updated on the progress. Above all, their receptiveness during the partnership stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Non-profit organisation in dementia care.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?
To develop a national resource portal on dementia targeted at four user profiles.
SOLUTION
How did you select this vendor and what were the deciding factors?
We did a basic Google search, asked for recommendations and shortlisted five vendors for presentations. Orfeostory was chosen based on the completeness of the proposal, presentation quality and of cos' competitive pricing.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The website was built from scratch and had plenty of customisation to fit the needs of our organisation and stakeholders. Apart from developing the site architecture, Orfeostory also had to upload over 200 articles and resources ready for the launch.
How many people from the vendor's team worked with you, and what were their positions?
The project manager was the only point of contact, and we're thankful that we had a great and patient one.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Upon launch, we hit over 20k pageviews in the first week. We received overall positive feedback from our stakeholders and target users.
Describe their project management style, including communication tools and timeliness.
We use Slack for daily communication. Prior to the launch, we also had weekly Zoom meetings to catch up on project status and deliverables.
What did you find most impressive or unique about this company?
The project manager makes or breaks the deal. They were certainly a great asset to the company. Orfeostory Pte Ltd was accommodating to our needs and changes.
Are there any areas for improvement or something they could have done differently?
When presenting the deliverables, more QC should have been done to ensure that they got it right the first time. Stricter deadlines could have been imposed.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Website Development for Medicine Association
Web Development
$10,000 to $49,999
July - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They responded timely to our questions and their service was impeccable."
Feb 19, 2021
VP, Medicine Association
Mandy Zhang
Healthcare
Singapore
11-50 Employees
Online Review
Verified
Orfeostory Pte Ltd was hired by a medicine association to revamp their website. The goal was to increase the site's security, integrate a membership list, and add educational materials.
The internal team was delighted with the site and its new navigation. Orfeostory Pte Ltd's development services also helped in boosting the client's online presence. The team used Zoom to clarify matters. The team was professional and they provided various options according to the budget.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the Vice President of a medicine association
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?
We hired orfeostory for the revamp of our website. The goal was to boost the security, add in membership list and add educational materials.
SOLUTION
How did you select Orfeostory Pte Ltd and what were the deciding factors?
We wanted someone that was reputable, diligent, enthusiastic and personal to help us with the website development. We considered up to 3 companies but settled with orfeostory because they were well- prepared for the meeting and met our demands readily. Also, a colleague in the EXCO working in another hospital recommended orfeostory service due to their past pleasant and outstanding experience.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They were clear with the goals and objectives and met our demands readily. Updating our overall outlook, logo, adding in member ship list, membership registration, news, education, etc
How many people from the vendor's team worked with you, and what were their positions?
3 -CEO, project director, designer
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our team members love the website and found that it helped us navigate better. It also helped increased our online presence.
Describe their project management style, including communication tools and timelines.
We had zoom meetings to clarify matters and face-to-face when required. We mostly corresponded with Desmond, their project manager who would disseminate the information in a timely manner
What did you find most impressive or unique about this company?
They were very professional. They gave us various options to consider according to our budget and were willing to step forward whenever we needed help. They responded timely to our questions and their service was impeccable - friendly staff, professional, clarity on project timeline
Are there any areas for improvement or something they could have done differently?
We are very pleased with their service thus far
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Site Dev for Professional Cleaning Services Comp.
Social Media MarketingWeb Development
Less than $10,000
June - Aug. 2019
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They are able to give good service and also good design and good finishing quality."
Feb 18, 2021
Director, Feesiko Unique Solutions Pte Ltd
Jeffery Tan
Consumer Products
Singapore
11-50 Employees
Online Review
Verified
Orfeostory Pte Ltd created an e-commerce website for a professional cleaning services company. The team was also in charge of posting content on the client's Facebook.
Thanks to Orfeostory Pte Ltd's efforts, the client was able to experience a 50% increase in their inquiries. They were able to deliver projects in a timely manner.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are providing professional cleaning services to corporate businesses and I'm one of the directors of the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?
We did engage Orfeostory for developing an ecommerse website. Also do Facebook postings for us.
SOLUTION
How did you select Orfeostory Pte Ltd and what were the deciding factors?
Firstly, will be their service. They provide tiptop service level and very prompt. Secondly, they will give very useful and knowledgeable advise that best suit your needs. Last but not least, the cost is very competitive and reasonable.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They have covered all the needs that we require and are fast at delivering key solutions.
How many people from the vendor's team worked with you, and what were their positions?
1 project manager, 1 designer, 1 writer. Total 3ppl
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After that project was launched we have an increase on enquiries of more than 50%
Describe their project management style, including communication tools and timelines.
So far they have always been very closely on time in finishing their projects and promises.
What did you find most impressive or unique about this company?
They are able to give good service and also good design and good finishing quality. Not easy to find so many goods in one company.
Are there any areas for improvement or something they could have done differently?
I believe they can charge higher price for their excellent services and quality work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Website Revamp for Financial Institution
Web Development
Confidential
Jan. - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We recently engaged them to revamp our company's website, and I couldn't be more pleased with the experience."
Aug 20, 2024
VP, Financial Institution
D Lee
Financial services
Singapore
51-200 Employees
Online Review
Orfeostory Pte Ltd provided website development support to a financial institution. The team assisted the client in revamping their website.
Orfeostory Pte Ltd delivered a website that exceeded the client's expectations. The team completed the project with a quick turnaround despite the demanding deadline and promptly addressed all the client's queries and requests. They also showcased professionalism and communicated well via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of a financial institution.
Describe what your company does in a single sentence.
A financial institution
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
To revamp our website
SOLUTION
How did you find Orfeostory Pte Ltd?
Referral
Why did you select Orfeostory Pte Ltd over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from Orfeostory Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To revamp our company's website
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We recently engaged them to revamp our company's website, and I couldn't be more pleased with the experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team (Desmond, project lead, and Evan, project manager) demonstrated exceptional professionalism and responsiveness, addressing all our questions and requests promptly. Their quick turnaround time was impressive, especially given our demanding deadline.
What was your primary form of communication with Orfeostory Pte Ltd?
Virtual Meeting
Email or Messaging App
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
--
RATINGS
5.0
"The end result exceeded our expectations, and I would recommend Orfeostory for their excellent service and expertise."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design, Dev & Management for Chinese Restaurant
Application Management & SupportWeb DesignWeb Development
$10,000 to $49,999
Jan. 2023 - Ongoing
4.0
Quality
4.0
Schedule
3.5
Cost
4.0
Willing to Refer
3.5
"The website is up."
Aug 8, 2024
Marketing Communications Officer, Chinese Restaurant
Anonymous
Restaurants
Singapore
51-200 Employees
Online Review
Verified
Orfeostory Pte Ltd has designed and developed a website for a Chinese restaurant. The team also provides website management support.
Orfeostory Pte Ltd has successfully launched the website. The team delivers most outputs as scheduled and communicates well through email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Communications Officer of a Chinese resturant.
Describe what your company does in a single sentence.
Chinese Restaurant
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
website design and management
SOLUTION
How did you find Orfeostory Pte Ltd?
Online Search
Why did you select Orfeostory Pte Ltd over others?
High ratings
Pricing fit our budget
How many teammates from Orfeostory Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website is up.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes, most of them
What was your primary form of communication with Orfeostory Pte Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
NA
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
NA
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
SEO & Website Development for Healthcare Device Manufacturer
Search Engine OptimizationWeb Development
Confidential
Sep. 2020 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
3.0
Willing to Refer
4.0
"They have prompt responses in work and deliverables."
Orfeostory Pte Ltd has developed a website for a healthcare device manufacturer. The team also manages the website to fix issues, implements SEO improvements, and produces monthly reports.
Orfeostory Pte Ltd helps the client keep their website fully functional for end customers. The team quickly delivers the client's requests, works within their budget, and responds promptly. They also communicate through email, messaging apps, and online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Executive of a healthcare device manufacturer.
Describe what your company does in a single sentence.
Healthcare device manufacturer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Website development
SEO
SOLUTION
How did you find Orfeostory Pte Ltd?
Online Search
Other
Why did you select Orfeostory Pte Ltd over others?
High ratings
Pricing fit our budget
Company values aligned
Other
How many teammates from Orfeostory Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website Development and managing any issues on the website
SEO optimisation of our website (monthly reports delivered to us)
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ensuring our website is working properly and smoothly for our customers
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they always deliver what we require promptly and try to fit into our budget.
What was your primary form of communication with Orfeostory Pte Ltd?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They have prompt responses in work and deliverables.
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
NIL
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
4.0
NPS
Web Dev & Design for Healthcare Services Provider
Web DesignWeb Development
Confidential
Mar. - May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The designs they created were unique."
Jul 14, 2024
Marketing & Communications Manager, Alfa Medicus Pte Ltd
Xener Gill
Healthcare
Singapore
11-50 Employees
Online Review
Verified
Orfeostory Pte Ltd developed and designed a website for a healthcare services provider. The team built the site from scratch.
The delivered site aligned with the client's expectations — it had a simple and classy look and displayed all the necessary information in a user-friendly manner. Orfeostory Pte Ltd respected deadlines and responded to queries within a day. Their creative designs impressed the internal team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing and Communications Manager of Alfa Medicus Pte Ltd
Describe what your company does in a single sentence.
Holding company in the medical sector that manages day surgery centre, doctor's clinics and MRI centres.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Create a website for our company
SOLUTION
How did you find Orfeostory Pte Ltd?
Online Search
Why did you select Orfeostory Pte Ltd over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
Orfeostory was hired by our company to create a website for us. There was no pre-exisitng website so it had to be created from scratch. Orfeostory was fast, efficient and very professional. The website was designed well and exceeded our expectations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website that was created for us is appropriate for our industry and met our requires of being simple and classy while also presenting all the necessary information in a user-friendly and succinct manner.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Orfeostory was always promt with meeting deadlines and responded quickly (usually within the same day) to our feedback and queries.
What was your primary form of communication with Orfeostory Pte Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
The designs they created were unique and different from just a standard website. They offer creative options that elevate the user-experience.
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
Nope!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Revamp for Cosmetics Company
Web Development
Confidential
Mar. 2022 - July 2023
4.0
Quality
4.0
Schedule
3.0
Cost
4.0
Willing to Refer
4.0
"The follow-up was good, and they were able to accommodate additional requests as we went along."
Aug 17, 2023
Director, Cosmetics Company
Buraya Ng
Beauty & Cosmetics
Singapore
11-50 Employees
Online Review
Verified
Orfeostory Pte Ltd revamped the website of a cosmetics company. They also integrated the website with an e-commerce shop for digital vouchers.
Orfeostory Pte Ltd delivered the website, and the client was satisfied with the final product. The vendor understood the client's needs, enabling them to come up with appropriate solutions. They were also willing to accommodate the client's additional requests. Moreover, they communicated via email.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a cosmetics company.
Describe what your company does in a single sentence.
Beauty products and services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?
Revamp website to be more up-to-date and improve user experience
SOLUTION
How did you find Orfeostory Pte Ltd?
Online Search
Why did you select Orfeostory Pte Ltd over others?
Pricing fit our budget
How many teammates from Orfeostory Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development of a new website with e-shop for digital vouchers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The developer was accommodating and able to provide solutions to additional requests. We are satisfied with the final product. With the project manager, the project was able to move faster as well.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project manager was able to understand our needs and worked with the developers to suggest workable solutions. The follow-up was good, and they were able to accommodate additional requests as we went along.
What was your primary form of communication with Orfeostory Pte Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
Their willingness to find solutions for us.
Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?
I find having a dedicated project manager helped to push the project along faster. Also, it would be good for the team to have a better understanding of the digital voucher process to be able to design the backend management better, i.e., redemption process, reports, etc.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
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