Orfeostory Pte Ltd

BACKGROUND

Please describe your company and position.

I am the Senior Alumni Engagement Officer of Singapore University of Social Science, Alumni Relations

Describe what your company does in a single sentence.

SUSS is a leading university for social good.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Assistance with microsite rebranding and maintenance

SOLUTION

How did you find Orfeostory Pte Ltd?

• Online Search

Why did you select Orfeostory Pte Ltd over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of Orfeostory Pte Ltd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Orfeostory was in charge of assisting us with the rebranding of our microsite which is updated every quarter. In 2022, we knew that we wanted a fresh new take on the website and expressing our ideas with Orfeostory has allowed for our visions to come alive. They handle the upkeeping of the site and work closely with us to ensure that the website is maintained to its best condition for each launch, every quarter.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• There was a more cohesive design and flow of our microsite and they allowed for the microsite to be more user friendly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered on time with ample of time for us to give feedback and they will attend to our needs and wants of changes on the microsite within a reasonable amount of time and this is very much appreciated.

What was your primary form of communication with Orfeostory Pte Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their accountability and timeliness is something we do not take for granted as we have had tough experiences with others who are unable to remain accountable during the duration of the project.

Are there any areas for improvement or something Orfeostory Pte Ltd’s could have done differently?

NIL!

BACKGROUND

Please describe your company and position.

I am an executive at Hospo.life

Describe what your company does in a single sentence.

www.hospo.life | The Global Hospitality and Tourism Industry Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Build a platform

SOLUTION

How did you find Orfeostory Pte Ltd?

• Referral
• Other

Why did you select Orfeostory Pte Ltd over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

What was the size of Orfeostory Pte Ltd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a full-service platform for the hospitality and tourism industry, that encompasses modules relating to all stakeholders making it a one-stop shop.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Orfeostory has been an amazing partner since the start of our project. They listened and participated in the initial brief, and thought with us every step of the way during the development to achieve the best outcome. Their ongoing support and high quality of work has made - www.hospo.life | The Global Hospitality and Tourism Industry Platform - a standout in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are thankful for the comprehensive, professional and user friendly platform they created and look forward to working with them going forward.

What was your primary form of communication with Orfeostory Pte Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their service and involvement in delivering a great end product are commendable.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Non-profit organisation in dementia care.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?

To develop a national resource portal on dementia targeted at four user profiles.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a basic Google search, asked for recommendations and shortlisted five vendors for presentations. Orfeostory was chosen based on the completeness of the proposal, presentation quality and of cos' competitive pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website was built from scratch and had plenty of customisation to fit the needs of our organisation and stakeholders. Apart from developing the site architecture, Orfeostory also had to upload over 200 articles and resources ready for the launch.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was the only point of contact, and we're thankful that we had a great and patient one.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Upon launch, we hit over 20k pageviews in the first week. We received overall positive feedback from our stakeholders and target users.

Describe their project management style, including communication tools and timeliness.

We use Slack for daily communication. Prior to the launch, we also had weekly Zoom meetings to catch up on project status and deliverables.

What did you find most impressive or unique about this company?

The project manager makes or breaks the deal. They were certainly a great asset to the company. Orfeostory Pte Ltd was accommodating to our needs and changes.

Are there any areas for improvement or something they could have done differently?

When presenting the deliverables, more QC should have been done to ensure that they got it right the first time. Stricter deadlines could have been imposed.

BACKGROUND

Please describe your company and your position there.

I’m the Vice President of a medicine association

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?

We hired orfeostory for the revamp of our website. The goal was to boost the security, add in membership list and add educational materials.

SOLUTION

How did you select Orfeostory Pte Ltd and what were the deciding factors?

We wanted someone that was reputable, diligent, enthusiastic and personal to help us with the website development. We considered up to 3 companies but settled with orfeostory because they were well- prepared for the meeting and met our demands readily. Also, a colleague in the EXCO working in another hospital recommended orfeostory service due to their past pleasant and outstanding experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were clear with the goals and objectives and met our demands readily. Updating our overall outlook, logo, adding in member ship list, membership registration, news, education, etc

How many people from the vendor's team worked with you, and what were their positions?

3 -CEO, project director, designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team members love the website and found that it helped us navigate better. It also helped increased our online presence.

Describe their project management style, including communication tools and timelines.

We had zoom meetings to clarify matters and face-to-face when required. We mostly corresponded with Desmond, their project manager who would disseminate the information in a timely manner

What did you find most impressive or unique about this company?

They were very professional. They gave us various options to consider according to our budget and were willing to step forward whenever we needed help. They responded timely to our questions and their service was impeccable - friendly staff, professional, clarity on project timeline

Are there any areas for improvement or something they could have done differently?

We are very pleased with their service thus far

BACKGROUND

Please describe your company and your position there.

We are providing professional cleaning services to corporate businesses and I'm one of the directors of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Orfeostory Pte Ltd, and what were your goals?

We did engage Orfeostory for developing an ecommerse website. Also do Facebook postings for us.

SOLUTION

How did you select Orfeostory Pte Ltd and what were the deciding factors?

Firstly, will be their service. They provide tiptop service level and very prompt. Secondly, they will give very useful and knowledgeable advise that best suit your needs. Last but not least, the cost is very competitive and reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have covered all the needs that we require and are fast at delivering key solutions.

How many people from the vendor's team worked with you, and what were their positions?

1 project manager, 1 designer, 1 writer. Total 3ppl

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After that project was launched we have an increase on enquiries of more than 50%

Describe their project management style, including communication tools and timelines.

So far they have always been very closely on time in finishing their projects and promises.

What did you find most impressive or unique about this company?

They are able to give good service and also good design and good finishing quality. Not easy to find so many goods in one company.

Are there any areas for improvement or something they could have done differently?

I believe they can charge higher price for their excellent services and quality work.

BACKGROUND

Please describe your company and position.

I am the Director of a cosmetics company.

Describe what your company does in a single sentence.

Beauty products and services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

Revamp website to be more up-to-date and improve user experience

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

Pricing fit our budget

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a new website with e-shop for digital vouchers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The developer was accommodating and able to provide solutions to additional requests. We are satisfied with the final product. With the project manager, the project was able to move faster as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was able to understand our needs and worked with the developers to suggest workable solutions. The follow-up was good, and they were able to accommodate additional requests as we went along.

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to find solutions for us.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

I find having a dedicated project manager helped to push the project along faster. Also, it would be good for the team to have a better understanding of the digital voucher process to be able to design the backend management better, i.e., redemption process, reports, etc.

BACKGROUND

Please describe your company and position.

I am the Marketing Executive of an education company.

Describe what your company does in a single sentence.

We actively promote Investor Education, Corporate Governance, and Transparency and are the advocate for Investor rights in Singapore.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

To launch the microsite for Investor Rights Campaign

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

Pricing fits our budget

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website development
• Website maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I had the pleasure of working with Orfeostory on a recent project. From the beginning, they've showcased their dedication to quality and promptness in responding to our inquiries.

What was your primary form of communication with Orfeostory Pte Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Prompt in responses

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

-

BACKGROUND

Please describe your company and position.

I am an executive at OTO

Describe what your company does in a single sentence.

Retail of relaxation, fitness and wellness products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Revamp of website - new design
• Provide support for enhancing the website and any technical issues

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Good value for cost
• Design flexibility

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Web development 
• E-commerce setup 
• Maintenance & Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

E-commerce growth Increase in brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It has been a great journey so far working with Orfeostory. From the initial creative development to constant excellent support over the years. Items were delivered on time.

What was your primary form of communication with Orfeostory Pte Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Freedom to explore unique concepts and designs. We highly recommend Orfeostory Pte Ltd.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

Meeting timelines on a few occasions could have been better.

BACKGROUND

Please describe your company and position.

I am the Interior Designer of Le Interior Affairs

Describe what your company does in a single sentence.

Le Interior Affairs is an interior design company based in Singapore specializing in both residential and commercial design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Website to align with our new branding
• Loading time for each page to be reduced

SOLUTION

How did you find Orfeostory Pte Ltd?

Online Search

Why did you select Orfeostory Pte Ltd over others?

• Pricing fits our budget
• Good value for cost

How many teammates from Orfeostory Pte Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the interior design company web development project includes designing and developing a professional website that showcases the company's portfolio, services, and brand identity. The key deliverables for this project can be summarized as follows: 

• Website Design: The development company will create a visually appealing and user-friendly website design that aligns with the interior design company's branding. This includes selecting appropriate color schemes, typography, and imagery that represent the company's style and aesthetic. 
• Customized Layout: The website will have a unique layout that effectively organizes the content and showcases the company's projects, services, and testimonials. The layout will be designed to enhance the user experience and make it easy for visitors to navigate and find relevant information. 
• Portfolio Showcase: A key aspect of the website will be a portfolio section that highlights the interior design company's past projects. This section will include high-quality images, descriptions, and possibly client testimonials to demonstrate the company's expertise and showcase their work. 
• Service Pages: The website will have dedicated pages that describe the various services offered by the interior design company. These pages will provide detailed information about each service, such as residential design, commercial design, space planning, and more. 
• Contact and Inquiry Forms: The website will include contact information and a user-friendly contact form to enable potential clients to get in touch easily. Additionally, an inquiry form can be included to capture specific details from potential clients regarding their project requirements. 
• Mobile Responsiveness: The website will be optimized for mobile devices, ensuring that it looks and functions well on smartphones and tablets. This responsiveness will provide an excellent user experience across different screen sizes and devices. 
• Content Management System (CMS): A CMS will be integrated into the website, allowing the interior design company to update and manage content easily. This will enable them to add new projects, modify services, and make regular updates without requiring technical expertise. 
• SEO Optimization: The website will be developed with basic search engine optimization (SEO) practices in mind. This includes optimizing page titles, meta descriptions, and URL structures to improve the website's visibility in search engine results. 
• Social Media Integration: Social media icons or links can be integrated into the website to encourage visitors to engage with the interior design company's social media profiles, thus increasing their online presence and reach. 

It's important to note that the specific scope of work may vary depending on the requirements and goals of the interior design company and the agreement between them and the web development company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the interior design web development project that demonstrate progress or success can include: 

• Page Loading Time: The project aimed to reduce the page loading time of the website. The measurable outcome would be a significant improvement in the website's loading speed compared to its previous state or industry standards. This can be measured using tools like Google PageSpeed Insights or GTmetrix, which provide objective performance metrics and suggestions for optimization. 
• Brand Alignment: The objective was to align the website with the interior design company's new branding. Measurable outcomes would include the successful implementation of the updated brand elements, such as color schemes, typography, and imagery, ensuring visual consistency throughout the website. The company's stakeholders and clients should be able to recognize and associate the website with the brand identity. 
• Content Management System (CMS) Implementation: The measurable outcome would be the successful integration and implementation of a content management system into the website. This would enable the interior design company to easily manage and update website content, including adding new projects, modifying services, and making regular updates without requiring technical expertise. 

The CMS should provide a user-friendly interface for content editing and publishing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I must commend Orfeostory Pte Ltd for their professionalism and courtesy throughout our collaboration. They were receptive to my concerns and made efforts to address them, even if the final outcome fell short of my expectations. It was clear that their commitment to customer satisfaction is genuine, and I appreciate their efforts in ensuring my satisfaction. 

While there were some limitations in our collaboration, I believe that Orfeostory has the potential to improve their services in the future based on these experiences. With their demonstrated professionalism and willingness to listen to their customers, I am optimistic that they will continue to refine their processes and deliver even better results in the future.

What was your primary form of communication with Orfeostory Pte Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the most impressive and unique aspects of this website development company is their experience and specialization in working with interior design companies. Their previous work with similar clients indicates that they have a deep understanding of the specific needs, requirements, and aesthetic preferences of the interior design industry. 

This level of expertise and industry knowledge can greatly benefit the collaboration and overall outcome of the web development project. They are likely to be familiar with the unique challenges faced by interior design companies when it comes to showcasing their portfolio, presenting visual content, and conveying their brand identity effectively. 

Their experience with interior design companies suggests that they have already navigated common hurdles and are well-equipped to provide solutions tailored to this particular industry. This understanding can lead to more efficient communication, streamlined processes, and ultimately, a website that better aligns with the interior design company's goals and vision. 

Furthermore, their previous collaborations with interior design companies may have allowed them to build a network of resources, such as photographers, copywriters, or graphic designers, who are familiar with the requirements of the industry. This can contribute to the overall quality and professionalism of the website development process and the final deliverables. 

Overall, the fact that this website development company has worked with interior design companies before showcases their unique expertise and sets them apart from generalist development firms. 

Their specialized knowledge and experience can provide a significant advantage in understanding and meeting the specific needs of the interior design industry, ultimately leading to a more successful collaboration and a website that effectively represents the client's brand

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

One aspect that could be improved upon is the level of communication and collaboration. I would have preferred a more proactive approach from their team, with more frequent updates and opportunities for me to provide feedback and suggestions. The lack of engagement made it challenging for me to effectively convey my vision, resulting in a design that felt somewhat disconnected from my brand identity.

BACKGROUND

Please describe your company and position.

I am the Marketing & Operations Manager of KC&Jo Hypercars

Describe what your company does in a single sentence.

Broker of luxury automobiles

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Orfeostory Pte Ltd to accomplish?

• Website development

SOLUTION

How did you find Orfeostory Pte Ltd?

Referral

Why did you select Orfeostory Pte Ltd over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development for showcasing our fleet of available luxury automobiles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was completed and delivered on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time.Smooth communication, prompt in addressing queries.

What was your primary form of communication with Orfeostory Pte Ltd?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Attention to detail.

Are there any areas for improvement or something Orfeostory Pte Ltd could have done differently?

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