Ontik Technology Ltd.

BACKGROUND

Please describe your company and position.

I am the Director of Digital Marketing of melisa produce

Describe what your company does in a single sentence.

Melisa Produce provides innovative, high-quality lighting solutions designed to help a wide range of customers achieve their goals with efficiency and creativity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• At Melisa Produce, we were looking to bring more intelligence into our operations and customer engagement. We knew that AI had the potential to transform how we handle data, predict demand, and streamline our workflows, but we didn’t have the right in-house expertise to build and deploy those solutions effectively. On top of that, we needed extra technical hands to support ongoing IT projects without putting too much strain on our internal team. That’s what led us to Ontik Technologythey seemed capable of handling both AI development and IT staff augmentation, which was exactly what we needed.

SOLUTION

How did you find Ontik Technology Ltd.?

Online Search

Why did you select Ontik Technology Ltd. over others?

Good value for cost

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology partnered with us on two main fronts. First, their AI development team built models that helped us analyze customer patterns, optimize supply chain decisions, and forecast demand more accurately. These tools are now playing a key role in how we plan and deliver our solutions. Second, through IT staff augmentation, they provided skilled developers who integrated seamlessly with our team. These professionals worked side by side with our staff on system upgrades, troubleshooting, and backend development, which gave us the flexibility we were missing internally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve already seen measurable results. The AI solutions Ontik delivered have cut down on manual data analysis and improved accuracy in our forecasting. For instance, our team can now predict lighting inventory needs weeks ahead with far fewer errors than before. The staff augmentation side was equally impactful, we were able to accelerate timelines on projects that had been delayed for months. This combination of smart technology and additional skilled manpower has made our operations much more efficient and responsive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the work with a good balance of structure and flexibility. Their team was very clear about deliverables and deadlines, and they used regular check-ins to keep us aligned. What I really appreciated was that they were open to feedback and quick to adapt when something wasn’t working perfectly. The communication was consistent, and they were transparent about progress, which helped build trust with our internal teams.

What was your primary form of communication with Ontik Technology Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their ability to blend technical expertise with practical business sense. Many tech companies are good at coding but don’t always understand how their solutions tie back to real business needs. Ontik was different, they made sure every AI solution and every staff resource they provided had a clear purpose in supporting our goals. Their flexibility in scaling the staff augmentation up or down based on our needs was also a big plus.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

The only area where I think they could do a bit better is onboarding new staff members faster. The developers they provided were highly skilled, but it still took some time for them to fully adapt to our internal systems and workflows. That said, this is a minor issue compared to the overall value they brought.

BACKGROUND

Please describe your company and position.

I am the CEO of TheRightOne

Describe what your company does in a single sentence.

TheRightOne is an online marketplace that helps people easily replace lost or misplaced individual headphone pieces instead of buying a full set again.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• As a growing marketplace, we struggled with managing large amounts of product and customer data. We needed a custom software solution that could handle inventory tracking, customer interactions, and order fulfillment in a more intelligent way. Beyond that, we wanted deeper insights into buying patterns and trends through advanced BI and data analytics. Our challenge was finding a partner who could not only build the technology but also make sure the data could be transformed into something actionable for business growth.

SOLUTION

How did you find Ontik Technology Ltd.?

Online Search

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology handled the end-to-end development of our custom software platform. They designed and built the backend system for managing product listings, automated inventory updates, and integrated payment flows. On top of that, their BI & Big Data Consulting team set up data pipelines that helped us process and analyze customer behavior at scale. They also provided visualization dashboards, so we could see real-time insights into sales performance and customer demand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch of the new system, our operational efficiency has improved significantly. Tasks that used to take hours, like updating product availability or reviewing customer trends, are now completed in minutes. The BI dashboards helped us identify which headphone models are most commonly replaced, allowing us to stock smarter and reduce costs. In the first three months after implementation, we noticed a measurable increase in repeat purchases and a 20% reduction in inventory shortages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-structured and transparent. We always knew what stage the project was in, thanks to regular updates and milestone check-ins. They were proactive about addressing potential issues before they became roadblocks, and communication with their team was smooth and responsive. Even when we had last-minute adjustments, they adapted quickly without compromising on timelines.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how invested they were in understanding our niche business model. They didn’t just deliver a generic solution, they spent time learning how our marketplace operates and customized the software accordingly. Their ability to merge technical expertise with a business-oriented approach was truly impressive. It felt less like working with an outsourced vendor and more like collaborating with an in-house team that cared about our success.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

No, whenever we reached out for clarification, Ontik’s support team was quick to respond and guide us through.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Fitmate

Describe what your company does in a single sentence.

Fitmate is a flexible fitness and wellness platform that lets users train anytime, anywhere—without contracts—while helping studios fill classes, grow revenue, and reach new audiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• App Development
• Business Plan and Financial Forecast
• Software integrations

SOLUTION

How did you find Ontik Technology Ltd.?

Referral

Why did you select Ontik Technology Ltd. over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 
1. UX/UI Design
Objective: Create an intuitive, engaging user experience across mobile and web platforms.

Key Deliverables:

User research and persona development
User journey mapping (sign-up, booking, referrals, etc.)
Wireframes for all core app screens (home, booking, profile, payments, etc.)
High-fidelity UI designs (mobile + responsive web)
Design system (colors, fonts, components, icons)
Prototypes for user testing
 
2. App Development (iOS & Android)
Objective: Build a cross-platform mobile app with seamless functionality for users and studios.

Key Deliverables:

Frontend development using React Native or Flutter
Backend setup (user management, studio listing, bookings, credits system)
Authentication (email, Apple, Google, etc.)
In-app payment gateway integration
Push notifications and activity tracking
Admin dashboard (for Fitmate team oversight and studio management)
App Store and Google Play submission
 
3. Website Development
Objective: Develop a clean, conversion-optimized marketing site for brand presence and user acquisition.

Key Deliverables:

Responsive landing pages (Home, About, Pricing, Studios, FAQs, Contact)
Blog and content hub (for SEO and updates)
Partner studio onboarding portal
Embedded booking functionality or redirect to app
CMS integration (e.g. Webflow, WordPress, or custom)
 
4. Business Plan & Financial Model
Objective: Establish a clear strategy for growth and funding.

Key Deliverables:

Executive summary and company overview
Market analysis (industry, competitors, target audience)
Go-to-market strategy
Revenue model (subscriptions, partnerships, commissions)
12-36 month financial model (expenses, revenue, projections)
Fundraising requirements and use of funds
 
5. API Integrations
Objective: Ensure seamless data sync and automation with third-party platforms.

Key Deliverables:

Integration with studio CRMs (e.g. Mindbody, GymMaster, Xoda)
Payment gateway (Stripe or equivalent)
SMS/email service (e.g. Twilio, SendGrid)
Health/wearable sync (optional; e.g. Apple Health, Google Fit)
Internal Fitmate API for apps and admin dashboard
 
6. Testing & QA
Objective: Ensure all systems work smoothly before public launch.

Key Deliverables:

Manual and automated QA testing across platforms
User acceptance testing (UAT) for app and web
Beta testing with live studios and users
Bug tracking and resolution process
Performance testing (speed, reliability under load)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with Ontik to bring Fitmate—a flexible fitness and wellness platform—to life across mobile and web. The scope covered UX/UI, mobile and web development, API integrations, and financial modeling.

Key Measurable Outcomes:

UX/UI Execution: Delivered over 60 high-fidelity app screens and a full design system, leading to an intuitive user experience praised by early testers during our beta phase.
Mobile App Launch: Successfully deployed Fitmate on iOS and Android, with over 100 partnered studios integrated for beta.
API Integration: Seamlessly integrated with multiple studio CRMs (Mindbody, Xplor), reducing admin burden for studios and enabling instant booking confirmation.
Performance: Achieved 99.9% uptime during testing and launch, with booking functionality working.
Business Infrastructure: Delivered a robust financial model and investor-ready business plan, helping secure initial investor interest ahead of our pre-seed raise.
Ontik consistently delivered on time, communicated proactively, and adapted well to the evolving needs of a startup. Their technical and strategic input has been a critical part of Fitmate’s early success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik’s project management was reliable and responsive. They met key deadlines, adapted quickly to scope changes, and maintained clear, consistent communication throughout. Tasks were delivered on time, and any issues were addressed promptly with practical solutions.

What was your primary form of communication with Ontik Technology Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Ontik was their ability to combine technical expertise with startup-friendly flexibility. They not only built what we asked for but proactively suggested improvements that added real value. Their commitment to understanding our vision and delivering beyond just code made them feel more like a partner than a vendor

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

No issues to report. Overall, the experience was positive and aligned with our expectations.

BACKGROUND

Please describe your company and position.

I am the Founder of Buildeezy

Describe what your company does in a single sentence.

Platform for the real estate construction industry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• Help build part of the platform base for my company

SOLUTION

How did you find Ontik Technology Ltd.?

Referral

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Referred to me

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build phase two of the platform which included:

1. Dashboard for Contractors and specialists
2. Posting a job, track a job, cancel a job, rate job
3.  rating system
4. coin wallet & integration with payment system
5. Notification system associated with job posts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Demonstration on staging app following each functionality completion. These were tested by myself mostly to ensure they met requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was poor. They initiated timelines however it was not adhered. This was not so much of an issue as long as the quality of the outcome was great. However, the quality was poor most of the time, leading to several delays. There were other delays due to third-party suppliers' lack of response. The quality issues led to frustrations I expressed to them several times. However, they did not seem to understand or appreciate that their work was poor quality.  In fact, during our feedback session, I found them complaining that I was difficult and thus they were frustrated. It them became apparent that I was working with the wrong partner. This had been indicated to me by my previous CTO and the new CTO I recruited. I decided to terminate the project following the completion of the development milestone.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing much. They appeared friendly but disingenuous. 

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

Everything.

1. Project management - Ensure the availability of a clear project plan that is reviewed at every meeting.
2. Inexperienced staff - The staff seemed rather inexperienced and asked questions which they could have found out just by searching the Internet. Thus they could not interpret my requirements well which led to several delays.
3. Communication - They insisted on communication by text rather than the phone could have resolved things quicker. I repeatedly reminded them of this yet they never applied it.
4. Poor technical skills - Whilst I appreciated the hard work by the backend engineer I believe that he strugglied to solve some of the issues faced in the development process.
5. Management Apathy - Management appeared apathetic to my needs as a cleint and this became obvious in the last stages as we tried to close the project.
6. Unethical behaviour by management - We agreed the payment milestones which i respected. I deposited $2000 at the start of the project. The plan was that i pay them 2500 after the development and a final sum of $2000 after QA and push to live environment. However following the several quality issues I agreed with them to terminate the project and take my codes and re-develop it elsewhere. We agreed this and they confirmed this in writing including a safeguard of both parties that we use an escrow system (i.e. Upworks or Escrow,com) so i could deposit the "development phase milestone" fees plus escrow charges. In good faith we progressed with this after some challenges setting up the escrow by them however i helped by connecting with them on Upworks. They sent me a contract which i amended to reflect the agreement as the their email. They then refused to accept the contract and asked me to include time for code review which i did and that they will have to fix any issues we find in the code before final release of funds. I funded the escrow account and waited for codes. They insist that i send them credentials for my Gitlab where the codes are to be sent. My CTO and I told them that they already had access and helped them with any issues. I shared evidence that they had access. It was their holiday so we wished them good holidays and waited. Following the holidays we requested the codes again and was then told that their legal and finance will get back to me. The legal and finance was the same person who had sent me the agreement email. The same person i had communicated with on Upworks to set up the contract which he had failed to accept even after me loading the escrow and amending contracted to include milestone as agreed. Days went by without any response causing frustration even after several phone calls trying to understand what the issue was. They finally sent an email effectively blackmailing me for more money before they release any codes. They were now asking for double the development cost and insisting that i pay the final QA and push to live environment costs which was work they had not done. Their reason was that my request to take a week to review codes and for them to fix any issues with the codes before handover had made them "nervous" that i will not release the funds. In this new email they were now also asking that i use an appointed agent in Bangladesh for the money transfer rather than the escrow which protected both sides. It became clear to me that this was an extortion plan. They thought they codes was so important to me thus they were going to find was to extort money from me. I responded by reminding them of our agreement and contracts and refused to pay any money and thus they are welcome to codes if this was their plan. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Evahomes.ch

Describe what your company does in a single sentence.

Evahomes is a company that offers services to facilitate the acquisition of Swiss residential real estate by connecting qualified Swiss investors with eligible prospective Swiss buyers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We partnered with Ontik Technology Ltd. to redefine our digital real estate ecosystem and streamline how Evahomes.ch connects Swiss investors with eligible property buyers. Our goal was to modernize our property acquisition platform, integrating advanced web technologies, data-driven analytics, and AI automation tools to create a more transparent, efficient, and secure property transaction experience. The primary objective was to enhance lead qualification, improve investor-buyer matching accuracy, and provide real-time visibility into property acquisition processes.

SOLUTION

How did you find Ontik Technology Ltd.?

Online Search

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology handled the end-to-end execution of a highly comprehensive solution covering Web Development, CRM & Automation, and AI Integration. The engagement transformed Evahomes.ch into a fully digitized property matchmaking and management platform built to scale across Switzerland’s residential real estate market. Web Development Designed and developed a fully responsive property portal with advanced filtering options (price range, canton, property type, and investment preference). Implemented bilingual (French-English) support with automatic language detection to better serve local and international investors. Created interactive property dashboards with dynamic maps, real-time listings, and integrated valuation data. Integrated a secure document management system allowing users to upload, verify, and share legal documents directly through the portal. Developed a progress-tracking system that provides both investors and buyers with real-time updates on acquisition milestones, from offer submission to contract finalization. Enhanced performance through optimized caching, cloud-based hosting, and SSL encryption for full data security compliance with Swiss standards. CRM & Automation Built a custom CRM solution to manage investor-buyer interactions, automate lead categorization, and track client journeys. Implemented automated onboarding workflows, enabling new users to register, verify eligibility, and receive personalized investment recommendations without manual intervention. Integrated email and WhatsApp notification systems to provide instant alerts on new listings, offer status, and required document updates. Set up automated reporting tools that generate weekly activity summaries for internal teams, improving visibility and strategic planning. Developed a deal tracking automation module that syncs with third-party financial verification APIs to confirm buyer and investor credentials. AI Integration Deployed an AI-driven recommendation engine that matches qualified investors with properties based on budget, location preference, and risk profile. Created a predictive analytics dashboard that forecasts property demand trends by canton, investment value, and market seasonality. Integrated AI-powered chat assistance to answer user inquiries, provide mortgage insights, and guide potential buyers through eligibility checks. Implemented fraud detection algorithms to identify suspicious listing activities or duplicate investor profiles. Built an AI-based property evaluation model that analyzes historic sales data, neighborhood metrics, and comparable listings to estimate fair property value in real time. Testing, Deployment & Knowledge Transfer Ontik Technology carried out extensive unit, load, and security testing before final deployment to ensure scalability and compliance with Swiss data protection laws. Once launched, their team conducted multiple virtual training sessions for Evahomes’ agents and support staff, followed by detailed technical documentation, user manuals, and an ongoing post-launch support plan.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead qualification efficiency improved by 61%, reducing manual screening time significantly.

Property match accuracy increased by 47%, with AI recommendations aligning closer to user preferences.

Document verification and approval turnaround reduced by 55% due to process automation.

Web traffic grew by 32% post-launch, with lower bounce rates and higher user engagement metrics.

Overall operational costs dropped by 25% due to reduced manual workload and improved system integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik Technology maintained a highly organized workflow using agile methodology with bi-weekly sprints and dedicated communication channels. Progress tracking, bug resolution, and deployment updates were managed transparently via Jira and shared project dashboards accessible by Evahomes’ leadership team.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of both technology and real estate operations stood out throughout the project. Their ability to merge complex financial compliance requirements with user-friendly digital design gave us a platform that feels intuitive yet powerful. The AI recommendations, in particular, have transformed how efficiently we match investors with opportunities.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

There were minor challenges during integration with third-party Swiss financial APIs due to changing documentation standards, but Ontik’s team handled it swiftly, ensuring all features were live on schedule without affecting the overall timeline.

BACKGROUND

Please describe your company and position.

I am the President of RKG Creative

Describe what your company does in a single sentence.

we specialize in transforming bold ideas into extraordinary realities. From cutting-edge video production to immersive VR experiences, our team harnesses the latest technology to captivate audiences and elevate brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We partnered with Ontik Technology Ltd. to expand our creative and digital infrastructure, enabling RKG Creative to deliver more dynamic, data-driven, and interactive experiences for clients across media, advertising, and entertainment. The key objective was to integrate advanced AI systems, custom web applications, and automation frameworks into our production pipeline to enhance creativity, streamline operations, and improve project turnaround times. Our goal was to strengthen the link between content creation and technology, making every video, campaign, and digital experience more immersive and intelligently optimized.

SOLUTION

How did you find Ontik Technology Ltd.?

Online Search

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology executed a multi-layered engagement covering AI Development, Web Development, and Automation Engineering. Their team helped us bridge creative artistry with cutting-edge digital solutions, transforming RKG Creative into a fully tech-enabled media powerhouse. AI Development Developed an AI-based video analytics engine that automatically identifies and tags visual and audio elements (such as brand logos, voice tones, and scene moods), reducing manual post-production efforts. Created a content recommendation AI system to analyze campaign engagement and suggest optimal formats, durations, and publishing times across platforms like YouTube, TikTok, and Instagram. Integrated AI chatbots into our client service platform to handle project inquiries, scheduling, and updates 24/7. Built a predictive analytics dashboard that forecasts campaign performance metrics based on audience demographics, creative type, and past engagement trends. Implemented AI-assisted script generation and scene planning tools that support our creative teams in ideation and storyboarding, cutting concept development time by 40%. Web Development Designed and developed a fully interactive company website featuring RKG Creative’s portfolio, immersive 3D showcases, and integrated live-streaming capabilities from our in-house studio. Built a client collaboration portal that allows partners to review edits, provide timestamped feedback, and track real-time production progress. Implemented secure login and media storage systems with cloud-based access for easy file sharing between clients and production teams. Integrated a custom booking and project management system that synchronizes studio reservations, crew availability, and equipment scheduling. Added VR and AR module support to showcase immersive experiences directly on our digital platforms. Enhanced site loading speeds and media rendering performance using CDN distribution and adaptive compression algorithms. Automation Engineering Automated internal workflows for video file organization, version control, and rendering queue management, increasing overall production efficiency. Set up an automated notification system that alerts clients when project milestones are completed or feedback is requested. Created a project quotation and invoicing automation tool that connects directly with our CRM and accounting software. Implemented a social content auto-publishing system, allowing campaigns to be scheduled and deployed across multiple platforms simultaneously. Developed a data-sync pipeline between RKG’s creative analytics tools and Ontik’s backend AI systems for unified data reporting. Testing, Deployment & Knowledge Transfer Ontik Technology followed an agile deployment process with milestone-based testing across modules. All systems underwent extensive UX, performance, and security testing before rollout. Ontik provided complete onboarding sessions for our production and administrative teams, supported by documentation, user guides, and sandbox environments for internal testing and familiarization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video post-production time decreased by 52% due to AI-powered tagging and content automation.

Client collaboration efficiency improved by 60%, with faster approval cycles and fewer revisions.

Project scheduling accuracy increased by 45%, minimizing resource conflicts.

Campaign engagement metrics grew by 33% after implementing AI-driven recommendations.

Overall operational costs were reduced by 28% through automation and integrated workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik Technology maintained a consistent communication flow via Jira, Slack, and bi-weekly review meetings. Their project management approach was proactive, with transparent progress tracking, sprint reviews, and open collaboration between our creative and technical departments.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ontik’s ability to understand the creative industry’s unique challenges was exceptional. They didn’t just deliver code; they built tools that amplified our creative freedom. The synergy between our artistic vision and their technical expertise produced a solution that elevated every aspect of our production process.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

There were some early-stage synchronization issues between our rendering software and the automation backend, but Ontik’s engineers quickly implemented fixes and ensured seamless integration before the project’s completion.

BACKGROUND

Please describe your company and position.

I am the Former Chief AI Officer of Acolar AI

Describe what your company does in a single sentence.

we guide businesses through both AI-driven transformation and the cultural shifts needed to make it work

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We collaborated with Ontik Technology Ltd. to develop an integrated digital infrastructure for Acolar AI’s transformation and consulting ecosystem, focusing on scalability, automation, and user experience. The main goal was to create a platform that could streamline AI readiness assessments, automate data collection and reporting, and support real-time collaboration between Acolar’s consultants and enterprise clients. Additionally, we wanted to develop an intelligent backend that aligns Acolar’s AI-driven initiatives—like the 90AI Accelerator and CXO AI Workshops, with advanced analytics and secure data management.

SOLUTION

How did you find Ontik Technology Ltd.?

Online Search

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology provided end-to-end services across Web Application Development, AI Development, and Automation Engineering, transforming Acolar AI’s operations into a cohesive, insight-driven system. The project combined robust technical architecture with human-centered design to reflect Acolar’s mission of merging technology and culture. Web Application Development Designed and built a fully interactive web platform that showcased Acolar AI’s services, accelerator programs, and assessment tools in a structured and visually engaging way. Developed custom dashboards for clients and internal teams to manage AI readiness assessments, track cultural transformation metrics, and monitor engagement progress. Integrated role-based access control to ensure secure collaboration between consultants, clients, and stakeholders. Implemented real-time chat and scheduling modules for conducting AI strategy sprints and CXO workshops directly within the platform. Created a knowledge hub where clients could access reports, guides, and progress analytics post-engagement. AI Development Built machine learning models to analyze readiness assessment data, identifying key gaps in AI adoption, employee sentiment, and organizational preparedness. Developed an AI recommendation engine that suggests personalized transformation roadmaps for each organization based on their data profile. Implemented sentiment analysis tools to measure cultural alignment and employee perception throughout transformation programs. Integrated predictive analytics to forecast the success potential of identified AI use cases, helping leaders prioritize high-impact initiatives. Designed AI-powered report generation for CXO workshops, automatically compiling visual summaries and recommendations for presentation. Automation Engineering Automated Acolar AI’s internal workflows, including client onboarding, workshop scheduling, and feedback collection, using advanced business logic automation. Built a dynamic data pipeline that automatically syncs client interaction data from forms, surveys, and dashboards to the main analytics database. Implemented automated email and notification sequences for project updates, reminders, and milestone tracking. Developed a feedback automation module that captures participant insights post-workshop and feeds them into AI-driven improvement loops. Created an automated integration with Acolar’s CRM, ensuring seamless synchronization of client progress and engagement outcomes. Testing, Deployment & Knowledge Transfer Ontik Technology carried out extensive performance, usability, and integration testing to ensure smooth functionality across devices and browsers. A pilot rollout with select enterprise clients validated the system’s efficiency and user-friendliness. After deployment, Ontik organized several training sessions with Acolar’s consulting and technical teams, providing documentation, admin manuals, and recorded walkthroughs for independent management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Average assessment completion time reduced by 58% through workflow automation.

Data accuracy in readiness analytics improved by 71% after integrating AI-powered validation checks.

CXO workshop participation and engagement increased by 46% due to real-time collaboration features.

Report generation and delivery speed improved by 82%, accelerating client decision-making.

Overall platform uptime maintained at 99.98%, ensuring consistent global access for clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik Technology maintained agile sprint cycles, and continuous feedback loops via Slack and Jira. Their communication was transparent, timely, and highly collaborative, ensuring that both technical and strategic goals were consistently aligned.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to merge technical excellence with human-centered design perfectly complemented our mission. Their team not only understood the technical complexity behind AI-driven transformation but also respected the cultural dimension, making the final product both intelligent and empathetic.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

There were a few initial delays in syncing automated reports with legacy analytics tools, but Ontik’s quick turnaround and continuous support resolved the issue effectively without affecting overall timelines.

BACKGROUND

Please describe your company and position.

I am the VP of TestGenius

Describe what your company does in a single sentence.

Our division is a pre-employment testing software program that organizations use to determine if their candidates have the abilities necessary for success. I handle all aspects of the division, from development to sales and marketing to support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We partnered with Ontik Technology Ltd. to modernize our digital testing infrastructure and integrate advanced automation into our online assessment systems. The main objective was to strengthen TestGenius’s testing suite with AI-driven analytics, improve scalability for enterprise clients, and deliver a smoother, more secure testing experience across industries such as HR, education, and public safety. Additionally, we sought to introduce a data-backed dashboard for HR administrators, ensuring faster decision-making, better candidate evaluation, and improved reporting accuracy.

SOLUTION

How did you find Ontik Technology Ltd.?

• Online Search
• Clutch Site

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology’s engagement covered AI Development, Custom Software Development, and Web Development, each playing a pivotal role in elevating the TestGenius platform from a traditional testing system to an intelligent, adaptive, and highly reliable skill assessment ecosystem. Their approach combined technical precision, deep user understanding, and scalable architecture. AI Development Developed an adaptive testing algorithm that adjusted question difficulty based on user performance in real-time, improving assessment accuracy. Implemented AI-powered fraud detection systems that monitored behavioral patterns, webcam activity, and typing biometrics to verify test-taker authenticity. Built natural language processing (NLP) models to auto-grade written responses and identify nuanced aspects of language proficiency. Designed predictive analytics tools to help HR teams forecast candidate performance and job success probabilities. Integrated AI-driven sentiment analysis for post-assessment feedback, helping organizations refine their testing approach. Custom Software Development Re-architected the entire backend to support multi-tenant testing sessions across different organizations with high concurrency and zero lag. Developed a robust proctoring module that enabled secure online monitoring with real-time alerts for suspicious activities. Built an intuitive dashboard for HR administrators featuring real-time analytics, candidate rankings, and customizable reporting tools. Created a test builder system (TestWriter 2.0) allowing clients to design and publish custom skill tests with advanced logic branching. Implemented API integrations with leading applicant tracking systems (ATS) such as Workday, NEOGOV, and Hirelink to ensure seamless data flow. Added a validation study tool that helped HR professionals measure the predictive validity of tests against job performance data. Web Development Completely redesigned the user interface for improved accessibility, performance, and mobile responsiveness across all devices. Enhanced the testing experience with interactive modules, progress visualization, and real-time feedback for test-takers. Integrated multilingual support to expand usability for global organizations conducting skill assessments in multiple regions. Implemented advanced caching and CDN optimization to handle heavy testing traffic without downtime. Strengthened front-end security protocols to ensure end-to-end data protection during testing sessions. Testing, Deployment & Knowledge Transfer Ontik Technology executed comprehensive testing, including stress testing under heavy concurrent sessions, usability testing across various devices, and security penetration audits to meet compliance standards. Following deployment, Ontik conducted multiple training workshops for TestGenius’s HR analytics team, providing detailed technical documentation, system manuals, and operational guides to ensure full autonomy in platform management post-launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Test system performance improved by 63%, handling over 50,000 concurrent users without performance degradation.

Test result processing time reduced by 72%, significantly accelerating HR decision cycles.

Fraud detection and identity verification accuracy increased by 89% after AI integration.

Candidate satisfaction scores rose by 42%, attributed to the new interface and real-time feedback features.

API-driven data sync reduced manual report generation by 80%, improving team productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik Technology maintained an agile development approach with bi-weekly sprint reviews, open Slack channels for real-time collaboration, and transparent documentation on progress. Their responsiveness and proactive feedback loop ensured that our team stayed aligned on every deliverable, from design sprints to deployment.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ontik’s technical expertise in AI and automation was remarkable. They deeply understood the complexities of high-stakes online testing and helped us translate those challenges into efficient, intelligent software solutions. Their commitment to accuracy, scalability, and usability turned our vision for the next generation of TestGenius into a reality.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

There was an initial delay in synchronizing new API endpoints with our legacy ATS, but Ontik’s engineers swiftly resolved the issue through custom middleware development. Their quick adaptation ensured data continuity without any operational downtime.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Kitare MFO

Describe what your company does in a single sentence.

Investment management application development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We partnered with Ontik Technology Ltd. to modernize our internal financial service platforms and improve the way our clients interact with our digital ecosystem. The objective was to streamline our operational workflows, enhance the security and scalability of our applications, and leverage data-driven insights for faster and smarter decision-making. By combining automation, AI capabilities, and custom integrations, we wanted to position our firm at the forefront of financial technology innovation.

SOLUTION

How did you find Ontik Technology Ltd.?

• Online Search
• Clutch Site

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology collaborated closely with our internal technical and compliance teams to deliver an extensive, multi-layered project covering AI Development, Custom Software Development, and Web Development. Their approach ensured that every technical solution aligned with financial regulations while maintaining agility and user experience at the core. AI Development Built a proprietary AI analytics dashboard that analyzed client data patterns to predict financial risk exposure and suggest proactive management strategies. Integrated a smart notification system that alerted account managers about anomalies in client portfolios, improving oversight accuracy. Developed machine learning models that optimized investment recommendations based on transaction history and market movements. Implemented an AI-driven reporting engine that automatically generated compliance-ready documents for auditing purposes. Enhanced our financial forecasting tools with real-time trend analysis powered by Ontik’s adaptive algorithms. Custom Software Development Engineered a secure, cloud-based financial management system tailored for multi-client handling, complete with data encryption and access control layers. Integrated APIs for seamless communication between our internal databases, third-party accounting tools, and regulatory reporting systems. Created custom dashboards for financial advisors, allowing them to visualize cash flow, loan status, and ROI in real-time. Built an automated transaction logging system that ensured every financial record was synchronized across all operational nodes. Designed an internal audit module that tracked all administrative actions for transparency and governance. Web Development Redesigned our client-facing portal with a modern UI/UX to enhance navigation, accessibility, and responsiveness across all devices. Implemented secure client login with two-factor authentication and encrypted data sessions. Added role-based access for internal staff, enabling fine-grained control over data visibility. Integrated live chat and AI-based customer support to address user queries in real-time. Optimized server infrastructure and CDN routing for faster page loads and 99.9% uptime reliability. Testing, Deployment & Knowledge Transfer Ontik Technology conducted multiple testing cycles, including user acceptance testing (UAT), security penetration tests, and performance benchmarking. They provided comprehensive documentation, technical handover sessions, and post-launch training for our IT and finance teams. Deployment was carried out in stages to ensure business continuity, with zero downtime during the migration phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Operational process automation improved efficiency by 48%, reducing manual input errors significantly.

AI-powered financial forecasting accuracy increased by 35%, leading to smarter investment planning.

Compliance reporting time dropped by 60%, enabling faster regulatory submissions.

User satisfaction rates improved due to faster response times and a more intuitive digital interface.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik Technology maintained an agile and transparent workflow, utilizing shared project boards, weekly sprints, and daily progress updates. Their responsiveness and proactive approach to feedback made collaboration smooth and productive. All project milestones were delivered ahead of schedule, backed by comprehensive technical support.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in bridging complex financial operations with cutting-edge technology stood out. Their ability to merge AI-driven analytics with secure, compliant software solutions provided us with a strong competitive advantage. They brought clarity, precision, and innovation to every stage of the project.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

During the early testing phase, a few compatibility issues arose with one of our legacy accounting systems. However, Ontik’s team promptly resolved them with minimal disruption and provided an improved integration module for long-term stability.

BACKGROUND

Please describe your company and position.

I am the Head of Creative Strategy of Canjuice

Describe what your company does in a single sentence.

We are in Clothing business, and we provide best quality merchandise at affordable price

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ontik Technology Ltd. to accomplish?

• We collaborated with Ontik Technology Ltd. to enhance our digital ecosystem, improve product customization workflow, and establish an integrated online ordering experience for Canjuice, India’s leading premium customized merchandise brand. Our primary objective was to automate the customization process for T-shirts, hoodies, sweatshirts, and corporate apparel while maintaining our high-quality craftsmanship standards.

SOLUTION

How did you find Ontik Technology Ltd.?

• Online Search
• Clutch Site

Why did you select Ontik Technology Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Ontik Technology Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ontik Technology Ltd. undertook a complete digital transformation effort—covering everything from backend automation to frontend design optimization. The collaboration was spread across development, automation, design, and data analytics. 
E-Commerce Platform Optimization: 

• Revamped our online merchandise store with an intuitive, high-speed interface for customers to design and preview customized apparel. 
• Integrated a real-time product configurator allowing users to upload logos, choose color combinations, and view instant 3D previews before checkout. 
• Enhanced the order-tracking system to provide live updates from production to delivery. 
• Implemented a personalized dashboard for B2B clients, enabling them to reorder branded merchandise in bulk seamlessly. 

Automation & Workflow Management:

• Built a custom automation module to streamline the printing and embroidery order pipeline directly from customer input to manufacturing units. 
• Connected internal systems to manage stitching, packaging, and dispatch operations with zero manual coordination. 
• Integrated Zapier-based automation that synced online orders with CRM and accounting tools for real-time stock updates. 
• Introduced barcode-based production tracking to reduce material waste and improve operational transparency. 

Design & Branding Interface: 

• Developed a dedicated customization studio where clients can create designs for round-neck tees, polos, jerseys, or jackets without needing third-party design software. 
• Embedded pre-set branding templates for startups, event managers, and sports teams, significantly cutting design turnaround time. 
• Added a “bulk design save” option allowing companies to store and manage multiple branding layouts in one dashboard. 

Payment & Logistics Integration: 

• Integrated multi-gateway payment systems including Razorpay, Stripe, and UPI for fast and secure checkout. 
• Built a logistics connector to sync orders with preferred courier partners for automated shipping label generation and dispatch tracking. 
• Implemented tax automation and invoicing for both domestic and international customers. 

Marketing & Analytics System: 

• Designed a lightweight analytics dashboard giving insight into customer buying behavior, product trends, and region-wise sales data. 
• Integrated Google Analytics and Meta Pixel tracking for performance-based ad campaigns. 
• Built a campaign automation module that sends follow-up messages, product recommendations, and re-order reminders via WhatsApp and email. 
• Helped develop loyalty and referral features that boosted repeat purchases by 25% during the trial phase. 

UI/UX Improvements: 

• Redesigned the website with a focus on visual clarity and simplified navigation for both individual and bulk buyers. 
• Optimized site speed and mobile responsiveness, reducing average load time by 43%. 
• Improved the checkout flow by consolidating multiple steps into a single, dynamic page. 
• Ensured ADA accessibility compliance to make the platform usable for all users. 

Backend & Data Security Implementation: 

• Deployed secure cloud infrastructure for image storage and data management. 
• Integrated advanced file encryption for customer-uploaded designs to protect proprietary branding materials. 
• Automated daily backups and failover systems to prevent downtime during peak order seasons. 
• Conducted multiple penetration tests and fixed minor vulnerabilities before public launch. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduced order-to-production processing time by 37% after the automation rollout.
• Increased online conversion rate by 29% through an improved customization experience.
• Decreased manual coordination in production workflow by over 60%.
• Achieved a 99.7% uptime rate during promotional campaigns and bulk order rush periods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ontik’s project management team maintained transparent communication throughout the collaboration. Weekly sprints, milestone reports, and rapid support responses kept the entire process aligned. They showed remarkable adaptability to sudden promotional requirements and seasonal product surges.

What was your primary form of communication with Ontik Technology Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ontik Technology’s ability to merge design aesthetics with technical precision impressed us the most. They understood our brand's visual expectations and the operational challenges of a fast-moving merchandise business. Their automation expertise helped us run smoother, faster, and more profitably.

Are there any areas for improvement or something Ontik Technology Ltd. could have done differently?

There were a few minor lags during logistics API synchronization in the initial build, but Ontik resolved these quickly and even enhanced the system to handle heavier order volumes.