OnePix

BACKGROUND

Please describe your company and position.

I am the Business Development Lead of PRHub.ae

Describe what your company does in a single sentence.

PRHub.ae is an independent, senior-led PR agency based in Dubai’s DIFC. Since 2021 we’ve helped startups, scale-ups and corporates across the UAE, MENA, Europe and the US earn Tier-1 media coverage and turn it into trust, funding and growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Migrate the website to WordPress
• Expand the website with new pages
• Optimize the website's technical SEO to improve search visibility

SOLUTION

How did you find OnePix?

Referral

Why did you select OnePix over others?

• Good value for cost
• Referred to me
• Relevant Cases

How many teammates from OnePix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The OnePix team fully understood our needs and delivered the right solution. They sucessfully migrated our website to WordPress, optimized its technical foundation, and developed all the required pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website is now running smoothly, free of technical issues, and achieving better search rankings than before we started working with the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Artem explained every technical detail in a clear and easy-to-understand way. He demonstrated strong expertise and recommended several important and highly effective solutions that made a real difference for our project. We're truly grateful for the team's speed, quality of work, thoughtful approach, and genuine care for our project.

What was your primary form of communication with OnePix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Continuous support and open communication

Are there any areas for improvement or something OnePix could have done differently?

We didn't encounter any downsides while working with the team. We'd be happy to recommend OnePix to our colleagues.

BACKGROUND

Please describe your company and position.

I am the CEO of BoostingExperts

Describe what your company does in a single sentence.

Gaming Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Added new features to our marketplace

SOLUTION

How did you find OnePix?

Online Search

Why did you select OnePix over others?

Great culture fit

How many teammates from OnePix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Summary:
We modernized the marketplace to boost conversion, trust, and ops efficiency—streamlining the customer journey, hardening payments, and giving the team better admin, analytics, and SEO foundations.

Key Deliverables

Reworked landing, catalog, offer cards, filters, and a guided checkout with ETA and add-ons.
Account area: order tracking, secure chat, proof uploads, invoices.
Payments: multi-provider, 3-D Secure, refunds/partial refunds, coupons, regional pricing, taxes.
Order state machine with audit trail; provider assignment and time-window scheduling.
Reviews (verified orders), disputes workflow, KYC/KYB hooks, role-based admin.
Performance & SEO: CDN/image pipeline, Core Web Vitals, schema.org, sitemaps/canonicals.
Analytics & A/B testing: full-funnel events, UTM attribution, dashboards.
Security & compliance: rate-limits, bot/WAF rules, secrets management, consent/cookie controls.
QA & handover: staging with seed data, E2E tests, docs/runbooks.
Acceptance Criteria

Users can discover, filter, compare, and pay without errors.
Correct totals/taxes; post-payment webhooks fire reliably.
Orders move only via valid states and are fully traceable.
Reviews/disputes work; admins can manage catalog/pricing/refunds.
Core Web Vitals in “Good” on key pages; analytics cover the full funnel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion Rate (CR): [1.9% → 2.4%] (+26% rel.)
Checkout Abandonment: [68% → 46%] (–32%)
Average Order Value (AOV): [$47.20 → $52.40] (+11%)
Revenue per Visitor (RPV): [$0.90 → $1.25] (+39%)
Time to First Purchase: [36h → 28h] (–22%)
Refund Rate: [2.8% → 2.3%] (–18%)
Chargeback Rate: [0.92% → 0.51%] (–45%)
On-time Delivery (SLA met): [72% → 93%] (+21 pp)
Core Web Vitals (p75): LCP [4.2s → 2.1s], INP [380ms → 160ms], CLS [≤0.1]
Organic Traffic (non-brand): Clicks +42%, Impressions +38%
Paid Efficiency: CAC [$X → $Y] (–17%), ROAS [3.2× → 3.6×]
Reviews & Trust: Verified reviews ×2.7, 5★ share [71% → 84%]
Support Load: Tickets/order –28%, First response time [6h → 3.9h]
Ops Productivity: Refund handling time [7m → 2m] (–71%)
Reliability: 4xx/5xx per 1k requests –55%, checkout errors –40%
How we measured: Post-launch last 28 days vs. prior 28, de-seasonalized; GA4/Server events for funnel; PSP reports for payments; GSC for organic; A/B tests reported with 95% CI where applicable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overview:
They ran a tight, transparent process: two-week sprints, weekly demos, and release notes after every deployment. Planning lived in Jira with clear owners, priorities, and acceptance criteria.

On-Time Delivery:

Milestones delivered on schedule [94–98% on time]; any slips were flagged early with impact notes and revised dates.
Hotfix SLAs met: P1 within [30–60 min], P2 within [4–8 h].
Communication & Responsiveness:

Avg. first response: [≤2 h] during business hours; [≤30 min] on P1 incidents.
Proactive status updates (weekly summary + roadmap changes) and same-day answers to clarifying questions.
Planning & Tracking:

Sprint goals with measurable “Definition of Done” (tests, perf checks, docs).
Burn-up/velocity shared each sprint; risks logged with owners and mitigation.
Change Management:

Incoming requests triaged within [24 h], with effort/risk estimates and alternatives (MVP vs. full).
Scope changes batched to avoid thrash; no-surprises rule (impact communicated within [1 business day]).
Quality & Handover:

CI/CD with unit/integration/E2E tests; pre-prod sign-off checklists.
Handover included runbooks, admin guides, and recorded walkthroughs.
Bottom line:
Yes—they delivered on time and responded quickly, while keeping us fully informed and giving workable options when priorities shifted.

What was your primary form of communication with OnePix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive/Unique Qualities
Gamer-native product sense: They understood account-sharing realities and built the “Play Window” scheduler and verified-order reviews—practical features that cut support friction.
Ruthless reliability: An idempotent order state machine with webhook retries/audit trails virtually eliminated orphaned states and checkout edge-case failures.
Speed without breakage: They halved LCP while shipping features—no “perf vs. roadmap” trade-off, just disciplined caching, image/CDN pipeline, and SSR where it mattered.
Data-first decisions: Experiments shipped only with clear guardrails (95% CI, CR/AOV/RPV targets); they killed shiny ideas that didn’t move the funnel.
Trust & safety nuance: Thoughtful KYC/KYB hooks, disputes flow, and 3-D Secure reduced chargebacks while keeping legit buyers unblocked.
SEO craftsmanship, not checkboxing: Clean URL strategy + schema.org + content templates moved non-brand clicks meaningfully, not just rankings reports.
Proactive ownership: They routinely offered simpler, faster alternatives when scope ballooned, and documented trade-offs so decisions were easy to make.
Calm, transparent comms: Weekly demos, crisp release notes, and fast answers on P1s—no drama, just momentum.

Are there any areas for improvement or something OnePix could have done differently?

Earlier requirements freeze to cut rework.
Tighter scope control on mid-sprint changes.
Faster out-of-hours incident response.
More automated pre-promo smoke tests (payments/order flow).
Earlier usability tests with first-time buyers.

BACKGROUND

Please describe your company and position.

 I am the CTO & Managing Director of a financial services company 

Describe what your company does in a single sentence.

Our company is a technical infrastructure provider in the payment industry for new finance solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Concept, design, development, publishing and maintenance of a financial application in Google Play stores and App Stores

SOLUTION

How did you find OnePix?

Online Search

Why did you select OnePix over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OnePix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope covered co-creating the product concept and requirements, UI/UX design, and consulting on a scalable app architecture with clear module boundaries. The team delivered cross-platform mobile development for Android and iOS, plus App Store and Google Play release management and ongoing maintenance. Key deliverables included a design system with user flows and prototype files, architecture documentation and an implementation plan, a production-ready mobile app, store listings and signed build artifacts with published releases, and a maintenance and ongoing support with updates and new features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistently strong communication drove the project: ongoing status/progress updates, thoughtful and fast responses, and regular brainstorming, update calls, and weekly summaries. Outcomes demonstrate clear success: funding secured, a partnership initiated via working prototypes with a global market leader, and first sales orders from target clients for the delivered solution. Overall, we are very happy - impressed by the communication quality, the results, and the team’s commitment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had clear, predictable cadence: weekly written updates and (on average) weekly communication calls. They replied quickly with thoughtful answers, took ownership, and stayed committed to delivering high quality on time. Documentation was excellent and continuous - requiring no follow-up or extra structuring from our side. They also balanced feature scope against budget pragmatically. Overall: responsible partner with fast, reliable communication.

What was your primary form of communication with OnePix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical depth is outstanding, paired with true product thinking. Just as impressive, they consistently go the extra mile - taking ownership, anticipating edge cases, and delivering responsible, high-quality solutions without being asked.

Are there any areas for improvement or something OnePix could have done differently?

No material areas for improvement - we’re very happy. They proactively covered time off with seamless handovers to replacement PMs/developers, handled technically challenging problems exceptionally well, and maintained great communication not only on delivery but also on meta-topics like contracts, invoicing, and payments.

BACKGROUND

Please describe your company and position.

I am the Product Lead of an art and investment company

Describe what your company does in a single sentence.

The intersection of art and investment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• To develop and launch a new e-commerce platform to increase our online sales revenue and market reach.
• To design and implement a robust internal infrastructure to improve operational efficiency and data security.
• To automate key business processes to reduce manual workloads and minimize human error.

SOLUTION

How did you find OnePix?

Online Search

Why did you select OnePix over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from OnePix were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI/UX Design: Creation of wireframes, mockups, and interactive prototypes for the customer-facing storefront and administrative panels.E-commerce Platform Development: Custom development of the online store, including product catalogs, shopping cart, secure checkout integration, and user account management.Internal Infrastructure Development: Building a dedicated admin dashboard for inventory, order, and customer relationship management (CRM).Third-Party Integration: Secure integration with external payment gateways, shipping providers, and enterprise resource planning (ERP) systems.Quality Assurance & Debugging: Rigorous functionality, performance, and security testing across all deliverables.Deployment & Launch: Managed migration to the production environment and go-live support.Post-Launch Support & Maintenance: Provision of documentation and an initial period of technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All project objectives were successfully met.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was exceptionally responsive to our needs, maintaining clear and consistent communication throughout the engagement. They responded promptly to all inquiries and consistently proposed detailed, actionable solutions to any challenges that arose.

What was your primary form of communication with OnePix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their comprehensive, holistic approach and their exceptional speed in addressing and resolving issues.

Are there any areas for improvement or something OnePix could have done differently?

No. The engagement was excellent from start to finish, and we have no suggestions for improvement.

BACKGROUND

Please describe your company and position.

I am the Webservice Provider of Bresys Informatika Kft

Describe what your company does in a single sentence.

We support clients from German-speaking countries (Germany, Austria, Switzerland) in the strategic and operational implementation of marketing concepts, websites and social media campaigns

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Software development
• Software design and planning
• Bugfixing exisitng Software in #C.net
• Creation of API interfaces

SOLUTION

How did you find OnePix?

Online Search

Why did you select OnePix over others?

• Good value for cost
• Project Experience

How many teammates from OnePix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

History & Start
The project involves reprogramming an existing accounting software specifically for midwives. At the start of the project, adjustments had to be made to the old software based on #c.net. The challenge was to familiarize ourselves with existing, undocumented code.
Main Project

The main task is to relaunch the software on a different technical basis. The software can now be operated via a browser, and several additional features round out the new software, such as user and role management, data imports, data exports, and the ability to adjust prices independently via the user interface.

The project is continuously being developed, as we still have many ideas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've scheduled production from April 2025 to October 2025. As of today, we're approximately 70% complete, and we have 2.5 months left for the rest. 

We are already in the first beta testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have been working successfully with Onepix for over five years on numerous small, medium, and very large projects.

Their project management is always on schedule, reliable, and results-oriented.
There is also a very good personal sympathy with the employees of Onepix, the feeling between customer and service provider has to be right - at onepix this is 100% true - its a 10 of 10 scoring.

What was your primary form of communication with OnePix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Onepix rises to every challenge and takes on even difficult tasks. The language barrier, in particular, is no obstacle.
Everyone speaks perfect English.

Are there any areas for improvement or something OnePix could have done differently?

no, we are completely satisfied

BACKGROUND

Please describe your company and position.

I am the CEO of Fit-keeper Co LTD

Describe what your company does in a single sentence.

We operate an e-commerce business specializing in the retail sale of home fitness equipment and accessories 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Review writing

SOLUTION

How did you find OnePix?

Referral

Why did you select OnePix over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from OnePix were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

 Developer was hired to build a complete Shopify e-commerce website for selling home fitness equipment from scratch. The project included initial consultation, theme customization, app integration, and launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes: Website launched and fully operational within 2 monthes, ahead of the original timeline 100% of planned features delivered without scope.The project was completed on time, within budget, and the site is now generating sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

demonstrated excellent project management throughout the entire process. They provided a clear timeline at the start, broke down the work into milestones, and delivered each phase on schedule.

What was your primary form of communication with OnePix?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their ability to deliver high-quality work at exceptional speed without cutting corners.

Are there any areas for improvement or something OnePix could have done differently?

Honestly, no. The project went smoothly from start to finish, and I'm very satisfied with the results.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of STON.fi

Describe what your company does in a single sentence.

STON.fi, the leading token swap dApp on the TON blockchain and the developer of a liquidity aggregation protocol Omniston

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OnePix to accomplish?

• Creating interactive content
• Editing landings, templates
• Creating websites

SOLUTION

How did you find OnePix?

Referral

Why did you select OnePix over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from OnePix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Special projects
• Wordpress templates editing
• Landing and Telegram apps

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• done and launched projects
• fast and quality delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're always responsive, transparent, and professional.

What was your primary form of communication with OnePix?

Email or Messaging App

What did you find most impressive or unique about this company?

Attention to details, easy communication, high quality task results

Are there any areas for improvement or something OnePix could have done differently?

An online progress dashboard would be handy, or weekly updates on the current tasks.