Octal IT Solution

BACKGROUND

Please describe your organization.

We provide image library services to large retailers. We have a comprehensive database of hundreds of thousands of images. We supply those to the media worldwide. 

What is your role and responsibilities?

I’m managing director of the company.

OPPORTUNITY / CHALLENGE

What was your goal for working with Octal Info Solution?

We were looking for a partner that was a long-term partner. We’re looking at saving costs on outsourcing.

SOLUTION

Please describe the scope of their work.

They’ve done website and mobile and iPad work, but just in terms of UI [user interface] for the different responsive systems. We haven’t developed a full-blown mobile app. The main work has been Web development – largely desktop.

What was your process for selecting Octal Info Solution with which to work?

We did a small Elance project initially. It was a discreet process. We approached some, and some approached us. We looked at a bunch of firms, and I actually went to India to visit with quite a few, and then we selected Octal after meeting with their team and management.

Going to meet them really made the difference for us. We did a test of their skills, and we engaged with them. 

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

On a monthly basis, we’re doing $5,000 to $6,000. So, our annual spend would be $50,000 to $70,000.

When was the work completed?

We’ve been working with them three years. It’s ongoing work.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

When I check my support emails at the end of the month, we don’t get many. That’s the best indication. Not hearing from anyone in our business is the best news we can have. That has gone down over time.

Are you satisfied with their performance?

They can program very well. Their core skills and eagerness are first rate. We get very frequent updates and that helps keep track of things.

Is there anything unique or special about Octal Info Solution that really makes them stand out compared to other business partners?

They’ve got extremely good management, which has resulted in stability of staff. That’s a critical factor.

What advice would you give to future clients of theirs?

To spend more time up front on the exact features and thinking about the architecture of what you want as much as you can before you start. Then, to communicate that and make sure the team is on the same page and has a good understanding of the scope.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

There were challenges to begin with. With any offshore team, they’re not aware of the business implications and, when we first started, it was hard work to establish procedures and communication.

We started with detailing, wireframing, and itemizing. The more work you can put into the front end of specifying exactly what you want, the more you get actually what you want. That speeds up the project. You can’t take your eye off the ball.

BACKGROUND

Please describe your organization.

The company makes apps for medical niches. The primary niche is weight-loss clinics and bariatric surgery facilities.

What is your role and responsibilities?

I’m the owner and president.

OPPORTUNITY / CHALLENGE

What was your goal for working with Octal Info Solution?

They create and manage most of our apps. They’re our developer.

SOLUTION

Please describe the scope of their work.

They’ve done some design but I have my own designer. Most of what they do is mobile development.

What was your process for selecting Octal Info Solution with which to work?

I think we originally met on Elance. I posted a job and selected them based on some of their previous work and their reviews. 

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

It was less than $10,000. The first time we create a product, it’s more in the $10,000 to $50,000 range. But, once we’ve created them, we tend to reuse code and that lowers the cost.

When was the work completed?

It’s been a couple years since we started working together. It’s ongoing work.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

We create the app and they offer it to their patients to use. The feedback is verbal and generally very favorable. All of our customers love the apps.

Are you satisfied with their performance?

Yes. They’re a good team.

Is there anything unique or special about Octal Info Solution that really makes them stand out compared to other business partners?

I think they do a good job of ensuring that the project meets expectations. If there are bugs that come up, they get them fixed. In large part, that’s why I stick with them. There’s not a new charge every time something comes up. They want to make sure the app meets my expectations.

What advice would you give to future clients of theirs?

I think this is something that holds true with working with any developer, but probably specifically a developer from India. Be specific with what you want. Don’t assume that they understand. They understand English fine, but be specific, and they’ll get it done. 

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

When I started working with them, we were a brand new company. Now, we have a solid working relationship. I think it would have been having a better process management tool. Now, we use something called Trello. At first, we used Elance, and then we switched to Basecamp. Trello seems to work the best. I talk to them every day. Figuring out the process management piece earlier on would have been beneficial.

BACKGROUND

[Our company makes a] very powerful and useful cellphone monitoring app. Ideally suited to monitor your children, employees, or loved ones, [the app] is one of the most advanced cellphone tracking and monitoring software used to confidentially record text messages or track call information from a specified mobile device.

OPPORTUNITY / CHALLENGE

The target market for monitoring applications is going through drastic implementations and is growing highly competitive and challenging. We planned for a solution that is off the clutter and only speaks quality. To make it live up to our high standards, we needed to make the process result oriented and prioritize our efforts accordingly.

The overall product interface would be built taking precise reference to the business idea while we incorporate inclusive SaaS [Software as a Service] product elements to it. To ensure this, we will make the core promotional and sales element fall within the tangent, or user communication, accurately, packaging it up with responsive business dialog and functional theme.

SOLUTION

[The software] is a useful application that can be used to monitor efficiently any individual's actions or movements frequently. If user wants to get monitoring cellphone software urgently, look for it in online stores or install the instant download provided on our Web page.

Online stores provide a range of spy cellphone software models and users can quickly download one to install in the cellphone he or she wishes to monitor. There are many sites that offer cellphone monitoring software, which enables the user to use such software. Free cellphone monitoring versions usually have limited features.

If user wishes to enjoy extensive features of monitor cellphone software, they can check out our full paid version, which offers different types of spying facilities. This will enable user to monitor not just a call, but also various types of messaging and voicemail, thus enabling him or her to gain the complete benefits of call and message recording.

RESULTS & FEEDBACK

Sandeep [Agrawal, project lead] and his team at Octal continue to do an outstanding job for us. We have used them for a multitude of projects, which require a wide range of knowledge and expertise of many areas of programming, design, and data management, and they always produce top-notch, high-quality results.

We couldn't be happier. We highly recommend this firm. Rest assured that they will deliver the project you require and make it better than you could imagine.

BACKGROUND

Please describe your company.

Our company's main product is a crowd-sourced social platform for cities.

What is your role and responsibilities, please?

I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with Octal Info Solution?

I hired them initially to build the prototype mobile app as well as the backend. We essentially needed a complete end-to-end mobile app development as well as PHP and database backend development. 

SOLUTION

Please describe the scope of their work.

Mobile and backend development. They also provided us with some design work.

What was your process for selecting Octal Info Solution with which to work?

I interviewed 30 firms. I chose them because of the level of detail they went through in the requirement's procedures. They were more detailed than offshore firms about software 101. Additionally, they were more professional in the beginning then everyone else.

Can you provide a ballpark dollar figure for the size of the work that they've done for you?

It cost $10,000 to $50,000 dollars per project.

RESULTS & FEEDBACK

What were the results of the project?

The initial project is completed, and I have since given them six more projects. I've also hired two of their people full time, so I pay them on a monthly basis.

Are you satisfied with how everything has turned out?

Yes. I'm very satisfied. They're very cost effective, they go above and beyond to make you happy. They will stay up all night and bend over backward to complete the work. I think they've done a very good job.

Is there anything unique about them that really makes them stand out, compared to other companies?

I would say it's their customer service. They're not good at everything, no one is, but they work very hard to get it right and figure out the best solution. In terms of working hard, customer service, and flexibility, Octal is off the charts. They are committed to doing the right thing by you. We tend to do a lot of R&D [research and development] because our projects are a little specific, and they're willing to learn how to do it.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

As they continue to grow, they need to invest more in QA [quality assurance].

BACKGROUND

Please describe your company.

We are located in Singapore. We provide limousine services to corporate entities and financial institutions. We have around a hundred vehicles in our fleet, with a staff of about 40 or 50.

What is your role and responsibilities, please?

I am one of the shareholders and the managing director.

OPPORTUNITY / CHALLENGE

What was your goal for working with Octal Info Solution?

We went to Octal to upgrade our backend IT [information technology] system, and make our workflow more efficient.

SOLUTION

Please describe the scope of their work.

The IT system had been in place for the past six years, and we’ve recently been adding more corporate entities. Every customer has their own needs and have different arrangements, so there’s different requirements for each customer. Initially, the backend only catered to one kind of customer and one type of need. This led us to work with Octal Info Solution, so they would improve the customers experience when making reservations.  

What was your process for selecting Octal Info Solution with which to work?

I found them on the Internet. I was looking for a PHP specialist because our backend is written with PHP as a framework. I needed people that are professional and know PHP development, but also intelligent enough to think along with us. We also needed a company that was able to understand our business needs and look ahead for intelligent solutions.

When speaking with Octal Info Solution, I liked the way they communicated. They complete the work they set out to do. For these reasons, we picked them to work with us. 

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

$10,000 to $15,000.

When did you start working with them?

April of 2014.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track the results from the project?

Our customers are happy with the system, it’s pretty straightforward. They can make a reservation in less than a minute. It’s rock solid, which is thanks to the PHP as well. Their coding is solid and stable. They do proper testing before they release their work. I have not heard any complaints from our customers and staff.

Overall how do you think Octal Info Solution has performed?

I think they’ve done pretty well. I’m quite pleased to say that they are quite good in sticking to the timeline. They stick to the budget and they’re quite fast in their execution.

Is there anything unique about them that really makes them stand out, compared to other companies?

The quality of their work is very good.  

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

Sometimes, I feel that they are more concerned about getting sales than providing great customer service.  

BACKGROUND

Introduce your business and what you do there.

I'm the executive of an online sweepstakes gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Octal IT Solution?

We needed to create a website that followed all compliance protocols and was easy for users to use.

SOLUTION

What was the scope of their involvement?

Octal IT Solution has been responsible for the website's development, design, and integration.

What is the team composition?

We've worked with 2–5 teammates from Octal IT Solution.

How did you come to work with Octal IT Solution?

We found them through an online search and chose them because they offered good value for the cost.

How much have you invested with them?

The investment has been confidential.

What is the status of this engagement?

We started working together in July 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm satisfied with Octal IT Solution's work.

How did Octal IT Solution perform from a project management standpoint?

We communicate via virtual meetings, emails, and messaging apps. The project has taken much longer than expected.

What did you find most impressive about them?

Despite having some rough times, Arpit, Rohit, and the team have done a great job.

Are there any areas they could improve?

Octal IT Solution could improve their communication and attention to detail.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of GXPay

Describe what your company does in a single sentence.

GXPay is a digital eWallet platform designed to simplify digital payments for users across domestic and international markets. Our vision was to create a secure, convenient, and user-friendly payment solution that enables seamless transactions across web and mobile platforms while supporting future growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• While evaluating technology partners, we were looking for a team that could understand our business objectives along with technical requirements. Octal IT Solution impressed us with their approach, industry knowledge, and ability to provide practical solutions aligned with our vision. Their experience in building scalable digital solutions gave us confidence.

SOLUTION

How did you find Octal IT Solution?

• Online Search
• Other

Why did you select Octal IT Solution over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Octal IT Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Octal IT Solution impressed us with their approach, industry knowledge, and ability to provide practical solutions aligned with our vision. Their experience in building scalable digital solutions gave us confidence. Octal IT Solution stands out because of its technical expertise, commitment, and understanding of business needs. They maintain clear communication, take ownership of their work, and focus on delivering solutions that create long-term value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

GXPay has provided us with a robust digital payment platform that enables secure, convenient transactions. It has helped us create better experiences for users while building a foundation that can support future expansion and business growth

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Octal IT Solution stands out because of their technical expertise, commitment, and understanding of business needs. They maintain clear communication, take ownership of their work, and focus on delivering solutions that create long-term value.

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team brought valuable suggestions and improvements throughout the project. They focused on enhancing the overall user experience, improving workflows, and ensuring the platform was built with scalability in mind. Their proactive involvement added significant value to GXPay.

Are there any areas for improvement or something Octal IT Solution could have done differently?

None, their work was exemplary, and they have a good work spirit and relationship.  I would recommend working with a team that understands both technology and business objectives. Octal IT Solution has the expertise, dedication, and collaborative approach required to build secure and scalable digital platforms. Their support throughout the GXPay journey made them a trusted technology partner.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Kuber Pay Inc.

Describe what your company does in a single sentence.

Kuber Pay Inc. is a Canada-based digital asset platform offering both decentralised and centralised cryptocurrency trading services. We provide cryptocurrency trading, token swaps, liquidity access, and fiat on/off-ramp payment solutions for institutional and retail clients through a secure and compliant infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• Develop a secure, feature-rich cryptocurrency exchange platform with an intuitive and user-friendly interface.
• Implement advanced security and compliance measures, including multi-factor authentication, secure wallet integration, KYC/AML controls, and real-time transaction monitoring.
• Deliver a high-performance platform capable of supporting increasing trading volumes while maintaining reliability, speed, and long-term scalability.

SOLUTION

How did you find Octal IT Solution?

Online Search

Why did you select Octal IT Solution over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Octal IT Solution were assigned to this project?

10-15

Describe the scope of work in detail. Please include a summary of key deliverables.

Octal IT Solution managed the complete development lifecycle of our crypto exchange platform, from initial planning and UI/UX design to development, testing, deployment and post-launch support. Additionally, the platform integrates CEX, DEX, and P2P trading modules, multi-chain wallet support across 10+ blockchain networks, and secure non-custodial wallet functionality, delivering a smooth digital asset trading experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project has successfully achieved its partial launch milestone, with all core functionalities fully operational and validated in a live environment. The platform now delivers an enterprise-grade cryptocurrency trading ecosystem, including Centralized Exchange (CEX) services such as Spot Trading, Peer-to-Peer (P2P) trading, fiat On/Off-Ramp capabilities, and Decentralized Exchange (DEX) integration, with support for 10+ blockchain networks. Key measurable outcomes include successful deployment of the trading infrastructure, seamless multi-chain asset support, integration of core liquidity and payment rails, and establishment of a scalable architecture capable of supporting future user growth and increasing transaction volumes. These milestones demonstrate significant progress toward full market launch and long-term operational readiness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the entire project, Octal IT Solution demonstrated outstanding project management and execution capabilities. Their team consistently delivered all milestones and tasks on schedule, ensuring the project progressed smoothly without delays. Communication was clear, proactive, and reliable throughout the engagement, with the team responding quickly to our requirements, feedback, and evolving business needs. Their responsiveness and ability to adapt made the collaboration highly efficient and seamless.

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Octal IT Solution was their deep technical expertise in developing complex blockchain and cryptocurrency exchange platforms, combined with their strong commitment to understanding our broader business objectives. They went beyond simply building the requested features—they acted as strategic technology partners, offering valuable insights and recommendations that helped enhance the overall product, user experience, and platform architecture. Their ability to combine technical excellence with business understanding made them stand out. Overall, we were highly satisfied with our collaboration with Octal IT Solution and the value they brought to the project.

Are there any areas for improvement or something Octal IT Solution could have done differently?

Overall, we had a very positive experience working with Octal IT Solution, and there were no major areas for improvement from our perspective. If anything, as the platform continues to scale, even more proactive strategic recommendations around future enhancements and emerging market trends could add further value. That said, their technical expertise, responsiveness, and commitment to delivering a high-quality product met our expectations throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Octal IT Solution?

We needed help developing a state-of-the-art vehicle and fleet management app that met users' optimal experience.

SOLUTION

What was the scope of their involvement?

Octal IT Solution developed our app from scratch. The team was responsible for the design, UI/UX, and technical development of the final product. Octal IT Solution delivered all the modules and features we required.

What is the team composition?

We worked with 2–5 teammates from Octal IT Solution.

How did you come to work with Octal IT Solution?

We found Octal IT Solution through an online search. We chose them over other companies because they had high ratings and offered good value for the cost.

How much have you invested with them?

We spent $10,000–$50,000.

What is the status of this engagement?

We worked together from January–September 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Octal IT Solution's output met our expectations for a seamless and frictionless user design and interface. The backend also provided value to the user.

How did Octal IT Solution perform from a project management standpoint?

Octal IT Solution delivered on time. The team was very cooperative and provided solutions to any challenges we met. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Octal IT Solution understood firsthand the wishes of our founder.

Are there any areas they could improve?

I didn't think there was anything they could improve on.