Octal IT Solution

BACKGROUND

Please describe your company and position.

I am the Founder of Runner Consulting

Describe what your company does in a single sentence.

Contact management software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• Build MVP of new product

SOLUTION

How did you find Octal IT Solution?

Previously used

Why did you select Octal IT Solution over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Previously used

How many teammates from Octal IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Octal built a progressive web application (for both web and mobile). The primary aim of this application is to help users in effectively manage and organizing their professional relationships. Users have the ability to add and manage contacts, making it easier to access and maintain their connections. Furthermore, users can create custom groups to efficiently manage their connections, while also evaluating the communication strength of each connection.

This helps users identify connections with the frequent communication and those connections which need improvement in terms of strength, which helps the user to make more effective professional networking and relationships

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app was successfully built as per the specifications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided a project plan before starting work and then provided a weekly project status update to let me know how they were progressing against the plan. We used email and WhatsApp for anything that came up during the week and they always responded promptly.

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are really thorough -- in asking about the requirements, in documentation, and in making sure the customer is satisfied. I used them for another project several years ago and there was no doubt that I would be using them for this project.

Are there any areas for improvement or something Octal IT Solution could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CTO of Forexcitypro

Describe what your company does in a single sentence.

Stock Trading And Forex Trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

To Develop the Forex AND Stock Trading Mobile Application

SOLUTION

How did you find Octal IT Solution?

Online Search

Why did you select Octal IT Solution over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Octal IT Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Develop a stock and forex trading app with user authentication, live market data integration, and trading functionality.
2. Enable portfolio management, alerts, and news updates, along with risk management features.
3. Implement social features like user following and trading discussions.
4. Provide performance tracking, compliance with financial regulations, and robust security measures.
5. Ensure platform compatibility, scalability, and optimal performance for a seamless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement Metrics: Monitor user engagement metrics such as daily active users (DAU), monthly active users (MAU), session duration, and user retention rate. Aim for consistent growth in these metrics over time.
• Trading Volume and Frequency: Track trading volume and frequency of transactions on the platform. Set targets for increasing trading activity and achieving higher transaction volumes.
• Conversion Rates: Measure conversion rates from user registrations to active traders and from active traders to paid subscribers (if applicable). Aim to optimize conversion funnels for higher conversion rates.
• Platform Performance: Assess platform performance metrics such as uptime/downtime, latency, and error rates. Ensure high reliability and availability of the platform to minimize disruptions for users.
• Customer Satisfaction Scores: Gather feedback from users through surveys, ratings, and reviews to evaluate overall customer satisfaction. Strive for high satisfaction scores and address any areas for improvement identified by users.
• Portfolio Growth: Analyze the growth of user portfolios over time, including total assets under management (AUM) and portfolio returns. Aim for consistent portfolio growth and satisfactory investment performance.
• Revenue and Profitability: Track revenue generated from platform usage, including subscription fees, transaction fees, and other revenue streams. Aim for sustainable revenue growth and achieve profitability targets for the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project and delivery are on  time as they do have point of contact person Harsh and Rahul to keep to update and meet the time line

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Communication 
• Professional Work culture
• Timely Deliverables
• Suggestions related to the project
• Analysis of the project
• Research and Development to scale the project by adding new functionalities

Are there any areas for improvement or something Octal IT Solution could have done differently?

Not really, they are excellent in every aspect that I've experienced.

BACKGROUND

Please describe your company and position.

I am the Director of RBCA GLOBAL Pte. Ltd.

Describe what your company does in a single sentence.

Artworks E-Commerce for global artists and collectors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• Create RBCA Global's E-commerce platform
• Perform outstanding marketings
• Implement Efficient IT Solutions

SOLUTION

How did you find Octal IT Solution?

Online Search

Why did you select Octal IT Solution over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Octal IT Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: The work divided into three main phases: 

• Design Phase: This involved creating wireframes and mockups for the our project and sought our approval. Also established the color scheme, typography, and overall aesthetic of the website during this phase. 
• Development Phase: Post design approval, began the coding process. This included front-end and back-end development, database setup, and integration of necessary APIs. 
• Testing and Deployment Phase: The website undergoes rigorous testing to ensure functionality across different devices and browsers. Post testing, the website is deployed to the our chosen hosting platform. 

Key Deliverables: 

• Detailed project plan with timelines 
• Wireframes and design mockups 
• Fully functional website 
• SEO optimized content 
• Mobile responsive design 
• Post-deployment support for a specified period

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with Octal Info IT Solution were marked by enhanced efficiency and collaboration, as the team proactively addressed changes, fostering a seamless work environment where weekly demonstrations ensured the accurate implementation of applied changes and a cohesive partnership, mirroring a shared commitment as if part of the same company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, the team performed exceptionally well. They were proactive, promptly responded to issues, and met all due dates. Their sense of responsibility was commendable, handling matters as if it was their own company. This level of dedication and professionalism significantly contributed to the success of the project. Overall, their performance set a high standard for future endeavors

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out as the most impressive and unique aspect of Octal Info IT Solution was their unparalleled responsiveness. The team's swift and effective response to our queries, concerns, and evolving needs was truly exceptional. This proactive and attentive approach created a distinct and positive experience, fostering a sense of reliability and trust throughout our collaboration. 

Octal Info IT Solution's dedication to ensuring timely and comprehensive responses set them apart, making them a standout partner in our project.

Are there any areas for improvement or something Octal IT Solution could have done differently?

While Octal Info IT Solution demonstrated commendable performance throughout our collaboration, there are always opportunities for improvement. One area where they could enhance their services is by providing more detailed and proactive communication regarding potential challenges or delays. 

Clearer transparency on potential hurdles and a proactive approach to addressing them could further strengthen the partnership and contribute to an even more seamless project experience. Nevertheless, these suggestions are minor in comparison to the overall positive experience we had with Octal Info IT Solution.

BACKGROUND

Please describe your company and position.

I am the Founder of a sports company

Describe what your company does in a single sentence.

We have a platform where sports enthusiasts can compete against each other in customizable Pool formats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• Website Development

SOLUTION

How did you find Octal IT Solution?

Online Search

Why did you select Octal IT Solution over others?

• Pricing fit our budget
• Good value for cost
• Experience

How many teammates from Octal IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Octal was tasked with full stack development of the website from scratch, including an admin portal for user management and custom admin settings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Initial scoping, Wireframes, SRS, and eventually working version of the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time. If a delay was foreseen, it was always well communicated. In general, as with any completely virtual contact, extreme clarity is needed and many steps needed to be taken to ensure the project was understood.

This was an extremely custom project and Octal was flexible and took the time to understand all requests in depth before proceeding. There was more than a few miscommunications because of the highly custom nature of the project, but it was always resolved in a timely and favorable manner.

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated the team's willingness to take on a unique project such as mine. The project ended up quite a lot more custom than initially anticipated and the team took each request in stride, working hard to ensure a deep understanding of all requirements and being flexible with me on requests that required additional effort and cost.

Are there any areas for improvement or something Octal IT Solution could have done differently?

My biggest piece of feedback for Octal, and advice to perspective clients, is to ensure completely thorough reviews of project scoping and costs before proceeding with the work. The sales team, unfortunately, did not completely understand the scope of my project when initially quoting, and we had to stop and requote the work in order to fully capture the scope. 

Octal were flexible with me on the additional work and handled it well, but in total the Sales team must take more time with a project manager to ensure full understanding of the work before sending an official quote.

BACKGROUND

Please describe your company and position.

I am the Software Project Manager

Describe what your company does in a single sentence.

An integrated group of companies specialising in medical devices, the health services sector and several other activities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Octal IT Solution to accomplish?

• Design & build an ecommerce platform for medical laboratory service (Web, mobile - Android & iOS applications).

SOLUTION

How did you find Octal IT Solution?

Online Search

Why did you select Octal IT Solution over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Octal IT Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Revamp existing website
• Design & build new website
• Design & build ecommerce platform (customer portal & admin dashboard) on platforms; web, mobile (android & iOS) for booking and consultation services and with additional features; dynamic survey, medication, education, campaigns, events, customer enrolment, view/download customer medical reports, customer medical profile, provide consultation via virtual consultation (zoom meeting).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Modern website layouts & mobile responsiveness delivered. On ecommerce platform, demonstration of complete customer journey from enrolment with integrated messaging service (push notification & SMS) to online booking/consultation services and other activities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project deliverables were planned in different milestones. We worked on agile methodology. Constant communication on project's updates and blockers were immediately communicated via WhatsApp group. Effective change management. Items were delivered as per planned target dates. Overall, had a good experience on the project.

What was your primary form of communication with Octal IT Solution?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were willing to go the extra mile to propose innovative solutions and address our needs. Always attentive to client details. Provide a continuous support till productization and post-production.

Are there any areas for improvement or something Octal IT Solution could have done differently?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a mentoring platform that provides mentoring services for women professionals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Octal IT Solution?

We hired them to build our platform and app.

SOLUTION

What was the scope of their involvement?

Octal IT Solution has built a web platform and a mobile app for us. First, they gave us a questionnaire to learn about our brand identity and design elements. I created the concept and worked with their design and technical teams to create the platform. They've done the design, development, and testing for the platform. They've also integrated external tools like AddEvent and CertifyMe. 

Users can register themselves as mentors or mentees. All the mentors are featured on a mentors page, and the mentees can visit it and raise a request or connect with a mentor. The workflow is automated to facilitate connections between the mentors and mentees. The site also has a chat functionality, blogs, forums, and communities users can join. The Octal IT Solution team has also built a user dashboard feature. From the backend, we can access reports and data. 

Since the platform launched, the team has made enhancements to it. As for the mobile app, they sent me the designs in PDF files and did wireframing. They built the app for both Android and iOS. Additionally, Octal IT Solution has provided me with SEO services. Currently, they still offer maintenance and support for the web platform, and they'll also provide enhancements and maintenance for the mobile app. 

What is the team composition?

I worked on the web platform with a lead designer and Naresh (Full Stack Developer). For the app, I worked with two different developers. I've also worked with an SEO lead and a project manager. Naresh is my main point of contact. 

How did you come to work with Octal IT Solution?

I found them by googling small IT companies, and I found a site with a list of them. We contacted four candidates to give them an RFP and request a quote. I liked Octal IT Solution's proposal, quote, and specifications best. They provided a very clear 20–25-page scope document outlining all the milestones, so I gave them the contract. 

What is the status of this engagement?

We started working together in November 2020 and launched the platform in July 2021. The app project began in April 2022, and we're about to launch it. Our engagement is ongoing. 

Additionally, the team has designed and developed my personal website and mobile app, and they also do maintenance for them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Octal IT Solution has created a great platform. I get a lot of praise for the site; users say it's well done, the design looks good, and the workflow works well. Moreover, traffic to the platform has increased throughout our engagement. 

Since I'm not a technical person, I rely on them quite heavily to take care of all the technical aspects. They do research and advise me on the best way to do things. The team makes an extra effort to find and fix issues and talk to third-party providers to integrate tools into our platform. In addition, their maintenance pricing is reasonable. 

How did Octal IT Solution perform from a project management standpoint?

Regarding the timeline, there was a time during the web platform's development when the concept was changing, so the process wasn't moving much. However, the development team compensated for that delay, completing the project in seven months. 

They're responsive and quick to get back to us; they even respond during weekends. We communicate via email and use Google Drive to keep all our documents and updates. Aside from that, we have a WhatsApp group with the whole team we use a lot. 

The team has also been very flexible; I've changed the scope and the concept, and they've made those changes at the same cost. 

What did you find most impressive about them?

Octal IT Solution has done a good job of understanding my requirements and adding a lot of enhancements that I wanted them to make. 

Are there any areas they could improve?

They could be a bit more organized in documenting all the open items and status updates. For example, we had to create many documents during testing to see what was and wasn't working, and I had to keep that updated. However, they do a very good job of solving issues and commenting on the documents when they complete each task.

Do you have any advice for potential customers?

Octal IT Solution's scoping is pretty good, and their salespeople do an excellent job of creating proposals. They're very clear and understand requirements and flow. Therefore, my advice is to document the workflow. During our platform's development, the concepts evolved in the same document as the workflow, and we had a bit of back and forth. 

You also need to tell the team what you want and be very clear. They should know your business scenario, workflow, and conditions. 

BACKGROUND

Introduce your business and what you do there.

I am an executive for an IoT startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Octal IT Solution?

We had an IoT device that we manufactured and developed that we wanted to connect to an app. We hired Octal IT Solution to develop our app and to do everything on the front- and backend. We also wanted them to create an administrative portal to see all of our users who purchased the device and registered it on the app.

SOLUTION

What was the scope of their involvement?

They were supposed to create a mobile app with react native, they were supposed to complete backend development for us with AWS etc, and they were supposed to create an administrator portal.

What is the team dynamic?

We worked with eight people in total. We started with one team of four people, and then they replaced the whole team later with four new people. The teams were made up of designers, developers, and project managers. 

How did you come to work with Octal IT Solution?

We were looking to develop the app, so we looked on Clutch. We did a lot of interviews and looked at ratings, and they had a very high score, so we went on their website and saw a lot of high-end names that they worked with. The original conversations we had with them were very positive, and we decided to work with them because we thought they had the requirements to get the job done. 

How much have you invested with them?

We invested around $28,000. 

What is the status of this engagement?

We signed a contract with them in July 2021, but they haven’t done any work for our company in over seven months. They also have not responded to most of our communication. They just left off. Very unprofessional. Especially since they stole our money.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

We worked on a milestone basis. They were supposed to be paid when they hit milestones, but they always asked for money ahead of time. They started on everything, but didn’t finish anything. They didn’t even do half of what they were supposed to do. They asked for payments before they did any of the work, and we pre-paid on a lot of stuff that was never completed. 

They didn’t do much, and the things that they did do were completed with a minimal level of effort. They continued to insist that things were completed, but they kept pushing things back and buying themselves time. 

After six months of working with us, they did not understand the scope of the project at all. They did not know how to create APIs and they didn’t know how to use AWS. They promised one thing, but they were not equipped to do any of that. 

We never even fired them, they just stopped working. We hired another company to do the work they were supposed to do, but we continued to reach out to them and ask them to do the work. They were not responsive to anything we tried. 

How did Octal IT Solution address the challenges that arose?

The six times that we did meet, we had to reach out to them via Zoom, and they would give us updates that barely contained anything. We gave them feedback, and they didn’t change anything. 

What evidence can you share that demonstrates the impact of the engagement?

We have contracts of engagement, which seems to be completely ignored.

How was project management handled?

Horrible. 0 project management skills. Complete disaster

What did you find most impressive about this company?

I had originally liked them because of all the positive feedback on clutch, but clearly, they cannot be trusted. Furthermore their website named some respectable companies, which was a sham. I found out it was a sham after the engagement commenced.

Do you have any advice for potential customers?

I highly recommend not using them at all. They really were horrible in every aspect and didn't conclude the work, didn't adhere to the contract and disappeared. Furthermore, you will never get the little work they did work on even though you paid for the project.

Avoid at all costs. I highly recommend looking for another company.

In what specific areas can they improve?

They could improve on everything they did. There was not a single positive experience throughout the partnership once they started. Everything was a disaster with them, and we lost almost a year of progress from working with them.

BACKGROUND

Please describe your company and your position there.

I am owner of the company who decided to create dating app

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Octal IT Solution, and what were your goals?

Wanted to develop new dating app with algorithm that assists on better matching. Octal had most appealing offer from 23 companies.

SOLUTION

How did you select this vendor and what were the deciding factors?

Decision made based on price and designing quality. Few companies provided few sketch of what I need and Octal had best designing skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Built two Native apps for Android and iOS. Had to build app code and design. All requirements was given to Octal.

How many resources from the vendor's team worked with you, and what were their positions?

There were around 5 employees that worked with me - Project manager, 2 developers, 1 QA and 1 backend developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

App was launched within 10 months (including live testing). Very hard to cooperate as you have to keep very big control on delivered - need to test for bugs all the time.

Describe their project management style, including communication tools and timeliness.

Timelines were not month - agreed on 3 months. Delivered in 7 months. Communication was the biggest bottleneck

What did you find most impressive or unique about this company?

Pros:

• Very cheap – were able to make decent dating app for less than 15k EUR
• Decent designers for the money you pay
• As long as you have upcoming payments, they will be very polite.

Are there any areas for improvement or something they could have done differently?

• Communication – its in so very bad level, that its even hard to express in words. Sales team will be really representative, but PM and other team members will be very bad in communication. What I mean by that:

1. they just do not listen – you can provide them long text of requirements, screenshots, videos… they will not make it properly as described. Afterwards you tell how to fix. They will fix maybe a half and by fixing something they will most likely create new bugs. Its just a nightmare. But at the same time, they will tell not no worry and everything will be fine.
2. moreover, they have poor communication between themselves – during the calls I caught them lying only because they didn’t discuss some points mutually and when they understand that they just try to avoid the awkward discussion. In short – because of this very poor communication we all lost a lot of time / money. As they are not listening, then they spend their time budget on doing single thing again and again… because of that they try to save time on other staff which leads to poor performance and bad quality.

• As soon as there will be no payments ahead (last payment is before going live) you will have to push them to do things on time. Hundreds of times someone got ill and because of that we had to postpone our project. But instead, I believe they were working on projects, where clients still have payments. They have to reach milestone to get the payment.
• Payment milestones – be very specific what is milestone in the agreement. I had milestone like “75% of app core is ready” which is very unclear milestone. App was ready in my point of view 30%, when they already pushed for this payment.
• Zero skill to meet their own deadlines. If they say that app will be ready in 3 months, then in my case it was 7 months.
• QA (testers) are very bad – very often Octal told that bu is fixed, but actually it wasn’t. In addition, QA test only one specific thing that had to be fixed, but if they find out that some new bug has appeared because of the fix, they just ignore it. You will be the real QA 6) Didn’t like that they asked my own passwords for play stores, AWS etc.. I had to explain why it is important not to share passwords and create their own users with limited access.
• Cooperation agreement is the gold for you – first of all, they will not be willing to create it. They will offer that business proposal is the agreement. Reject it. Ask for real agreement. Then when they prepare – it will be in very poor quality. You will ask for many adjustments. It took like 3 days only to correct the agreement. Make sure that all you need is mentioned in the agreements. All small specific details – because if its not going to be in the agreement, then its not going to be delivered.

BACKGROUND

Please describe your company and your position there.

I am COO and Co-founder of a Crypto Mining platform and crypto-based fantasy sports application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Octal IT Solution, and what were your goals?

We hired Octal IT Solution to develop a token mining platform. We wanted to launch the platform as earliest as possible, along with covering all the features we had in our minds.

SOLUTION

How did you select Octal IT Solution and what were the deciding factors?

We searched online for credible NFT-blockchain developers and shortlisted a few. After speaking with each team about project scope, we chose Octal IT Solution based on their past experience, cost estimates, and technology expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We mutually developed an action plan while Octal IT Solution performed over back-end development and front-end designs. We provided concepts along with features and worked with Octal IT Solution to develop the rest. During the entire development process we held weekly meetings for status updates and feedback.

How many resources from the Octal IT Solution team worked with you, and what were their positions?

We hired multiple resources from Octal IT Solution to turn our app idea into reality. The team we hired included app developers for Android and iOS platforms, designers, blockchain developers, Back-end developer, Project manager and a Quality analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application is fully developed and it meets our initial goals. We are quite satisfied with the quality of the work and the delivery timelines.

Describe their project management style, including communication tools and timeliness.

The team at Octal IT Solution was always easy to communicate with and provided updates regularly via Skype, Basecamp and email. They've responded on time to our inquiries and addressed any questions or concerns we had.

What did you find most impressive or unique about this company?

They designed a clear plan of execution during our very first meeting and went for the same to keep us up to date.

Are there any areas for improvement or something they could have done differently?

The initial designs took longer than expected due to multiple revisions we had to make. However, they covered the time during the development phase.

BACKGROUND

Introduce your business and what you do there.

I’m the delivery lead for an entertainment platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Octal IT Solution?

As a product-oriented company, we had several releases and development changes for our Android and iOS products. As a result, we hired resources from Octal. 

SOLUTION

What was the scope of their involvement?

We announced several releases on our over-the-top (OTT) platform for new changes, movies, and payment options. The platform itself was divided into three parts, which were Android, iOS, and TV. We were required to do multiple code changes every time new features came out, and different teams handled this work — Octal helped us with the iOS and Android components. 

Moreover, our platform had both a B2B segment and a B2C one, and Octal was involved in developing both of these components. The requirements and documentation came from us, and the team had to analyze and discuss them. Octal resources made their own technical documentation on Jira, breaking their tasks into tickets, which went to different sprints. Every sprint had 15 days, and releases came every 15 days.

On top of that, Octal developers worked on several teams; some of them worked on payments, while others worked on B2B and B2C teams. Every release they did also involved various UI/UX changes — they worked closely with our design team to understand functional changes and programming requirements to bring up the designs. 

What is the team composition?

We worked with around 35–38 people for our iOS and Android projects. Octal’s resources were all individual contributors, and we had our own team leaders that managed them. In other words, we merged their resources with our internal team. 

How did you come to work with Octal IT Solution?

Our HR team searched for vendors. We received CVs and went through a round of interviews, ultimately selecting Octal. We conducted a written test, an oral test, and a technical test where we asked them to code.

How much have you invested with them?

We spent between $500,000–$600,000 per year. 

What is the status of this engagement?

Our partnership with Octal lasted from June 2021–March 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Octal had good resources, and I truly appreciated their effort, especially since the coding we required wasn’t straightforward. We used the highest level of security features and all the tech architects had over 20 years of experience in the field; they were involved with all of our developers on a daily basis. 

Moreover, Octal’s resources kept up with our demands and had the technical capabilities that the platform required. As a result, our app was consistently rated 4.5–5 stars. Our users appreciated how we’d come up with various new features and payment options — they were happy overall. 

How did Octal IT Solution perform from a project management standpoint?

We managed the project through Jira. To communicate, we used Teams, where we had different group chats. We also had meetings there. Our scrum calls were done through Jira, and our scrum master took care of all scrum meetings.

What did you find most impressive about them?

Octal was ready for the project, and they provided valuable input instead of just doing their job. 

Are there any areas they could improve?

They may need to hire more resources for their team, especially for large projects like ours. Whenever we hired resources from them, we always needed more senior-level resources. 

Do you have any advice for potential customers?

Go ahead and hire Octal — you’ll get sincere resources. The success of the engagement will depend on your organization. Octal has good resources, but they need somebody to monitor them and give them proper guidance and a good work environment. 

To be clear, their resources are sharp and can understand things clearly, and they can learn everything by themselves with little guidance. However, giving them proper product and business knowledge will help them take on any challenge.