O2script Web Solutions

BACKGROUND

Please describe your company and your position there.

I'm the owner and general manager of Norways largest store for functional fitness equipment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire o2Script Web Solutions, and what were your goals?

After migrating to Magento2, we were in dire need of a reliable developer to help us maintain and upgrade the shop. We had tried others who were either unreliable or too expensive.

SOLUTION

How did you select this vendor and what were the deciding factors?

Communication with Jignesh has been good from the start. Their understanding of all our issues has always been reassuring.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This isn't really a project per se, but running operational tasks. Jignesh has handled both Magento upgrades, customized modules, front end and back end issues as well as troubleshooting other third party modules.

How many people from the vendor's team worked with you, and what were their positions?

We have always communicated with Jignesh Patel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's hard to measure, but we have had total revamps of the site as well as major upgrades og both Magento and modules, and stability has always been good, which is pretty much the end all be all for ecommerce.

Describe their project management style, including communication tools and timeliness.

All communications has been on Whatsapp, and we have never had any issues getting a hold of Jignesh, even despite time differences.

What did you find most impressive or unique about this company?

Adaptability and the fact that response times have always been good. Very few things have been unsolvable.

Are there any areas for improvement or something they could have done differently?

Nothing really comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of TheBlackMarket.live, the online marketplace that specializes in carefully curated products for your enjoyment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire o2Script Web Solutions, and what were your goals?

My website started as a test case to document multiple API integrations. Soon after I decided to launch a full production site once the results of the testing were available. o2Script Web Solutions held my hand through a complex development and delivered a solution beyond my expectations.

SOLUTION

How did you select this vendor and what were the deciding factors?

During my stint in e-commerce Project Management, I encountered several web development studios. I personally selected o2Script Web Solutions because the design and content of the site were previously prepared. I needed help with Magento 2 upgrading, optimization, and finally migration. The team also assisted with extension customization that made my site unique.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I provided o2Script Web Solutions with my needs (a comprehensive list of my asks) and the team worked tirelessly on the items in the order that made the most sense. If something needed immediate attention the team would quickly shift focus to squash the bugs.

We handled theme customizations, extension conflicts, Braintree payment gateway, shipping policies, product feeds (incoming and outgoing), single sign-on, etc. My team personally loves the work accomplished on refining the website builder so we could make modifications to the theme without having development skills.

How many people from the vendor's team worked with you, and what were their positions?

I had the extreme pleasure of working with the owner, Jignesh personally throughout my endeavor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After I launched the site, I began selling products. That's the ultimate goal, right? I can list my products across 4 payment channels with a click of a button and compatibility of the feed is ensured.

Describe their project management style, including communication tools and timeliness.

We don't use Agile or Scrum in-house and stick to a traditional waterfall-style timeline. I use Google Workspace for collaboration and sharing content and the team at o2Script Web Solutions we able to adapt.

What did you find most impressive or unique about this company?

The speed at which the updates were available. New features were enabled faster than I could proactively use them. The theme customization was blazing fast as well because we couldn't decide on what we wanted without actually using it.

Are there any areas for improvement or something they could have done differently?

A questionnaire could be helpful to companies whose main focus isn't in the technical realm. So people want to focus on providing a unique product and not a lot of time with the technology. The thing is, these companies don't know what they don't know and a questionnaire would get the creative juices flowing.

BACKGROUND

Please describe your company and your position there.

We operate an online shop and sell goods online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire O2script Web Solutions?

O2script Web has helped us with the development of the online stores, correcting problems, and setting up tracking on different sales channels.

SOLUTION

How did you select this vendor and what were the deciding factors?

Was recommended by friends

Describe the project in detail and walk through the stages of the project.

several tasks that always come up. For example, setting up a feed for Google Shopping, correcting bugs and problems that may arise and arranging tracking so that we can check where we get sales from.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 people from their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I really recommend this team here.

How effective was the workflow between your team and theirs?

They were very efficient and quick to respond.

What did you find most impressive or unique about this company?

How quickly and efficiently they solve problems.

Are there any areas for improvement or something they could have done differently?

Have no criticism

BACKGROUND

Please describe your company and your position there.

director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire o2Script Web Solutions, and what were your goals?

website development

SOLUTION

How did you select this vendor and what were the deciding factors?

based on their reputation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

website development, app development, website design, using HTML5, CSS3, JavaScript, Bootstrapj, Query etc

How many people from the vendor's team worked with you, and what were their positions?

1 owner

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got satisfactory solution for everything we needed.

Describe their project management style, including communication tools and timeliness.

They had fast solutions and excellent communication.

What did you find most impressive or unique about this company?

Fast and reliable, no issues

Are there any areas for improvement or something they could have done differently?

For us, there were no problems, and we were happy with this company