Mojo Media

BACKGROUND

Please describe your company and position.

I am the CEO/Principal Consultant of DiversityTalk

Describe what your company does in a single sentence.

We are health and social development consultancy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

• Website Design

SOLUTION

How did you find Mojo Media?

Facebook

Why did you select Mojo Media over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The website designer was responsible for creating a custom web design that met the client's specific needs and requirements. The scope of work included the following: 

1. Initial consultation: The website designer met with the client to discuss their vision for the website, as well as any specific design elements or features they wanted to include. 
2. Design concept development: Based on the client's input, the website designer created a design concept for the website, including layout, colour scheme, typography, and imagery. 
3. Design refinement: The website designer worked with the client to refine the design concept and make any necessary adjustments based on their feedback. 
4. Custom design implementation: Once the final design was approved, the website designer began the process of implementing it into a fully functional custom website. This involved coding the design into HTML, CSS, and other programming languages, as well as integrating any necessary features or functionality. 
5. Testing and optimization: The website designer conducted thorough testing of the website to ensure that it functioned properly across all devices and platforms, and optimized it for speed, performance, and search engine rankings. 

Key deliverables for this project included a custom web design that reflected the client's unique vision and brand identity, as well as a fully functional and optimized website that met their business needs and objectives. The website designer was also responsible for providing ongoing support and maintenance to ensure the website remained up-to-date and functioning properly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some examples of measurable outcomes that could demonstrate progress or success for a custom web design project: 

1. Increased traffic and engagement: Measuring website traffic and engagement metrics, such as page views, time on site, bounce rate, and conversion rates, demonstrating the effectiveness of the custom web design in attracting and retaining visitors. 
2. Improved search engine rankings: Tracking the website's search engine rankings for targeted keywords, demonstrating the effectiveness of the custom web design in improving organic search visibility and driving traffic. 
3. Enhanced UX: Conducting user testing and collecting feedback from website visitors, demonstrating the effectiveness of the custom web design in providing a positive UX and meeting user needs and preferences. 
4. Positive feedback from stakeholders: Gathering feedback from internal stakeholders and website visitors, demonstrating the effectiveness of the custom web design in meeting project goals and objectives, as well as generating positive sentiment and satisfaction.

What was your primary form of communication with Mojo Media?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mojo Media's project management was highly organized and efficient. They used a clear and transparent process to keep me informed of the project's progress and ensure that everything was delivered on time. Throughout the project, they provided regular updates and made sure to seek out my input and feedback to ensure that the design met my needs and expectations. 

In terms of deliverables, Mojo Media was consistently on time and met all deadlines. They set clear expectations and communicated effectively to ensure that everyone involved in the project knew what was expected of them and when. 

If there were any delays or issues, they were proactive in communicating them and working to find a solution. Mojo Media was also very responsive to my needs throughout the project. They were always available to answer questions, provide guidance, and address any concerns I had. They were very collaborative and worked closely with me to ensure that the final product met my needs and objectives. 

Overall, I was extremely impressed with Mojo Media's project management. They were highly professional, organized, and responsive, and delivered a high-quality custom web design on time and within budget. I would highly recommend them to anyone seeking website design and development services.

What did you find most impressive or unique about this company?

What I found most impressive and unique about Mojo Media was their exceptional level of creativity and innovation. They brought a fresh perspective to the project and were able to generate unique ideas and solutions that really set our custom web design apart from others in the industry. In addition to their creativity, I was also impressed with their technical expertise and attention to detail. 

They were highly skilled in all aspects of website design and development, from coding and programming to graphic design and UX. They were able to seamlessly integrate complex features and functionality into the website, while ensuring that it remained visually appealing and easy to use. 

Another thing that stood out to me about Mojo Media was their dedication to customer satisfaction. They were very attentive to my needs and preferences throughout the project, and were always willing to go above and beyond to ensure that the final product met my expectations. 

They were very responsive to feedback and were able to make changes and adjustments quickly and efficiently. Overall, I would say that what sets Mojo Media apart from other website development companies is their unique combination of creativity, technical expertise, and dedication to customer satisfaction. They truly exceeded my expectations and delivered a high-quality custom web design that I am extremely proud of.

Are there any areas for improvement or something Mojo Media could have done differently?

Overall, my experience working with Mojo Media was very positive, and I am extremely satisfied with the final product.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Gladius Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

White label web design and development.

SOLUTION

How did you select this vendor and what were the deciding factors?

There are a few key factors I considered when making my decision. Some of these factors include the agency's portfolio, experience, expertise, customer reviews, pricing, and communication. We also considered the agency's responsiveness, creativity, and ability to work with us to achieve our specific goals and needs. I did a lot of research and asked questions before making a final decision to ensure that Mojo Media aligns with my vision and meets my expectations.

Describe the project in detail and walk through the stages of the project.

I worked with Mojo Media for many years now for many different web design and development projects. We have a couple of phases during the website creation process such as research, wireframes and presenting the homepage design followed by the design of the rest of the pages.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a couple of different employees at Mojo Media including web designers, graphic designers, web developers, etc.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Success in web design can be measured in a number of ways, depending on the goals and objectives of the website. Here are a few common metrics that businesses and individuals might use to evaluate the success of their web design:

• User experience: One of the primary goals of web design is to create a positive user experience. Success in this area might be measured by metrics such as bounce rate, time on site, and conversion rates.
• Visual design: The aesthetics of a website can also be a key factor in its success. Success in visual design might be measured by metrics such as engagement, branding consistency, and overall satisfaction with the website's look and feel.
• Functionality: A website's functionality, including its speed, responsiveness, and ease of use, can be a critical factor in its success. Success in functionality might be measured by metrics such as load time, page speed, and user engagement with key features and functionalities.
• Search engine optimization (SEO): A well-designed website that is optimized for search engines can help drive traffic and generate leads or sales. Success in SEO might be measured by metrics such as keyword rankings, organic traffic, and conversion rates.

Ultimately, the definition of success in web design will vary based on the goals and objectives of the website and the organization or individual responsible for its creation. It's important to establish clear goals and metrics before designing a website so that success can be accurately measured and evaluated.

How effective was the workflow between your team and theirs?

The workflow was very effective with regular meetings and touch points.

What did you find most impressive or unique about this company?

Responsiveness, Creativity, Team Work, Attention to details, Managing deadlines.

Are there any areas for improvement or something they could have done differently?

No, they are truly amazing to work with!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a pressure washing and drain cleaning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We hired Mojo Media to build our website. 

SOLUTION

What was the scope of their involvement?

We gave them an outline of how we wanted the site to look and a few websites we liked for reference. They built the website, helped with writing content, and provided some guidance with SEO. The site acts like a business card; it has our logo, company information, and contact information. Mojo Media also offers maintenance and hosting services. 

What is the team composition?

We primarily worked with one person. 

How did you come to work with Mojo Media?

They were a referral. 

How much have you invested with them?

We invested around $2,000. 

What is the status of this engagement?

We worked with them between January–February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website gives our company more presence and credibility. Our business requires us to meet people personally, and we can now just send them to our website to prove that we are who we say we are. 

How did Mojo Media perform from a project management standpoint?

Everything was delivered on time and within budget; if there was ever a delay, it was on our end. We communicated through phone calls and email. 

What did you find most impressive about them?

They were very pleasant to work with and conducted business in a very professional manner. Everything they promised was completed, and we didn’t have any issues. 

Are there any areas they could improve?

There’s nothing that comes to mind in terms of improvement. 

Do you have any advice for potential customers?

Give them a call and use their services. 

BACKGROUND

Introduce your business and what you do there.

I’m a co-owner and manager at an event rental business. We rent party equipment, including tents, tables, chairs, dishes, and linen.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

Our website had a lot of issues; it hadn’t been developed all that well. Moreover, we didn’t know what those problems were exactly and why they were arising because we didn’t know much about web development, so we knew something needed to be done. The company that has been managing our social media marketing told us it was time to redo our website.

We wanted a website that was easy for our customers to navigate. Additionally, we wanted it to be easy to make changes so that when we needed to upload photos, correct texts, or make changes to the prices, we didn’t have to go to someone else. 

SOLUTION

What was the scope of their involvement?

Mojo Media redesigned and built our WordPress website from scratch. They migrated content from our old website to the new one, including images and some content. On the site, users can place orders. Although the site is e-commerce-ready, users can't complete transactions through it. They can browse the pricing, then fill out a contact form, and we respond to them via email. 

What is the team composition?

I mainly dealt with Sarah (Founder & CEO), who acted as a project manager. 

How did you come to work with Mojo Media?

We found them on Clutch, where I came across Mojo Media, among others. I talked to a lot of vendors that were charging more for the same thing. However, I was cynical about their pricing initially because their services cost a lot less, so I kept looking at options after talking to them.

I consulted our SEO provider, looked at Mojo Media's work for other clients, and talked to previous customers. Additionally, the other companies weren't convincing me they were better. The team was candid, open, and seemed competent, so I went with Mojo Media. 

How much have you invested with them?

We spent about $3,200 CAD (approximately $2,400 USD). 

What is the status of this engagement?

The project lasted from February–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had comments from customers saying our site is so much easier to navigate. Moreover, our Google rankings didn’t drop once we launched the new site, which was one of our biggest concerns going into the project. Often, there’s a dip in rankings with new websites that can last anywhere from two days to a couple of weeks. Mojo Media worked very hard to prevent that from happening, making sure any changes they made didn’t affect our Google rankings. 

How did Mojo Media perform from a project management standpoint?

I would give them the highest marks for project management; they worked very fast. We communicated via phone calls, text messages, and email. 

What did you find most impressive about them?

Mojo Media’s biggest strength was their customer service; they were approachable and always available. There wasn’t a single time when I didn’t get a response within minutes; at the very most, they took a couple of hours, which was rare. 

Moreover, they did what I wanted and didn't try to push what they wanted to do, which distinguished them from other developers I talked to. If I didn’t like something, they didn’t try to convince me otherwise — they changed it without a problem. Mojo Media wouldn’t end the project until I was fully satisfied, and I was. 

Are there any areas they could improve?

I can’t think of anything they needed to improve. 

Do you have any advice for potential customers?

I recommend being very candid about what you want, and you’ll get it.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a new Home Care Company business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media, and what were your goals?

We hired this team to design our website for our new Home Care company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did some research and checked reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sara from Mojo ticked all the boxes. Her inquisitiveness, intelligence, professionalism coupled with her personable demeanor served to produce a vision of my website that resonated. Her communication and easy accessibility quickly led to a framework and timeline for my project that exceeded my expectations.

How many people from the vendor's team worked with you, and what were their positions?

Sara, founder/CEO, helped with everything from start to finish.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final result has been drawing rave reviews from my peers and new clients. This was accomplished at a price point that was manifestly equitable.

Describe their project management style, including communication tools and timeliness.

Even post-production, Sara remains in contact with me and my business partner to ensure our satisfaction. The combination of technical expertise, artistic flair and vision, and her personable demeanor form an unbeatable combination. I have no doubt that her future holds wonderful achievements in this field and am confident with my social media and website constructs in her capable hands.

What did you find most impressive or unique about this company?

They keep in touch and can update and fix things as needed.

Are there any areas for improvement or something they could have done differently?

Everything was done very well and in a timely manner.

BACKGROUND

Please describe your company and your position there.

Founder of an app for beauty providers; website for people to book beauty services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mojo Media?

I hired Mojo Media to build a beautiful, user-friendly website. I wanted to have a good online presence that accurately represents the brand. I also wanted to generate as many leads as possible from my website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Someone referred Mojo Media to us. I took a look at their previous work as well as reviews and this helped me decide to work with them.

Describe the project in detail and walk through the stages of the project.

Mojo Media designed and developed a WordPress website for me. I first had an initial phone call to discuss my ideas of what I wanted to see and what I wanted to avoid. The team gave me the pros and cons, what works and what doesn’t, what looks better for SEO, and so on. They also made recommendations for marketing it, but I decided to focus on development at the time. When I came to a decision, they took what we discussed and proceeded with the development process.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with a project manager, a web designer and the founder of Mojo Media.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Right from the start, we received tons of compliments about our website. Users found it much easier to navigate and find the information they were looking for so it reduced the number of phone calls we were getting from users with questions. The number of leads generated from the website increased by around 65%.

How effective was the workflow between your team and theirs?

They performed well in terms of project management. The scope was well-established, and they beat the deadlines they set. In terms of communication, they were very responsive — whenever I needed any changes, they immediately got back to me and were always on top of it. We communicated through phone calls, email, text messages, and Zoom meetings.

What did you find most impressive or unique about this company?

Mojo Media delivered high-quality work at a reasonable price. Additionally, the team was incredibly responsive and flexible.

Are there any areas for improvement or something they could have done differently?

No, there’s no areas for improvement. I was really impressed with their work. This is possibly the best company I have ever worked with even outside of web design.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a wellness retreat primarily for yoga and meditation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

I hired them to create and design our website.

SOLUTION

What was the scope of their involvement?

Mojo Media developed our website on WordPress. They did a lot of work based on the content I gave them. One of the features includes enabling our users to reach us directly on Facebook and Instagram. They also created a newsletter where people could sign up, and I’m hoping to get some traction through that so I’ll be able to do email blasts from the website. They continue to maintain and host the platform.

What is the team composition?

I only work with Sara (Founder).

How did you come to work with Mojo Media?

I posted on one of the Facebook groups I belong to, and Sara reached out to me since she was also a member of that group. I also received replies from others, but a lot of them were from the US. I chose Mojo Media because they were based in Canada and they were awesome throughout the process.

How much have you invested with them?

We’ve spent $1,000–$1,500.

What is the status of this engagement?

Our ongoing partnership started in February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve successfully launched the website. They really took the site to the next level based on the content I’ve given them.

How did Mojo Media perform from a project management standpoint?

Mojo Media is professional, quick, and organized. They respond promptly, too. The team communicates with us on a weekly basis to keep us updated with everything.

What did you find most impressive about them?

They do everything they promise, and they’re on time with everything.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Come prepared knowing exactly what you want. You can also create a list of things you’re looking for.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a solar pump company, and we do light manufacturing and distribute and retail solar pump products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We hired Mojo Media to design and set up a new website.

SOLUTION

What was the scope of their involvement?

The team developed the site from scratch, and we provided them with the information they needed. I also described our preferred layout to them. We continue to work together because they’ll be providing hosting services.

What is the team composition?

I only work with Sara (Founder).

How did you come to work with Mojo Media?

I ran an ad on Kijiji, and Sara replied to that posting. I also talked to a few companies, and I was most satisfied with Mojo Media because they listened attentively to what I wanted.

How much have you invested with them?

We’ve spent $600.

What is the status of this engagement?

Our ongoing collaboration began in December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website has just gone live two weeks ago, and so far, feedback from potential customers has been positive. I’m also happy with the site’s layout.

How did Mojo Media perform from a project management standpoint?

They have a good project management process. They’ve been attentive to all of the things I wanted to see on the site. We communicate through Zoom, phone calls, and emails, and we’re in touch every couple of days.

What did you find most impressive about them?

Mojo Media has presented good ideas for the project, and they’ve asked us to try different ways of doing things.

Are there any areas they could improve?

No. They’ve done an excellent job.

Do you have any advice for potential customers?

Call Mojo Media and work with them.

BACKGROUND

Introduce your business and what you do there.

I’m the pharmacy assistant and co-founder of a pharmacy business, which we opened at the end of October 2021. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We wanted to promote our business as soon as we opened our pharmacy, so we hired Mojo Media to help us create a website. It was important for us to let people know about us and our services. 

SOLUTION

What was the scope of their involvement?

Initially, we had a meeting with Sara (Founder & CEO) to talk about how we’d like the website to look. We told her about our services and what we’d need from patients when they booked appointments with us.

What is the team composition?

We only worked with Sara. 

How did you come to work with Mojo Media?

I’ve known Sara for a long time; I also knew that she was responsible — she was an excellent person. Moreover, at that time, we were already desperate to have the website. I heard from other people that Sara did a good job for them, so we asked her whether or not she could help us. 

Sara then showed us their previous work with other websites. My partner and I loved their outputs; we also liked how Sara represented herself. As a result, we hired Mojo Media. 

How much have you invested with them?

We spent less than $5,000. 

What is the status of this engagement?

Our project lasted from November 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everything about the engagement was great. We were so happy with their outputs and had no single complaint. Mojo Media did the project in weeks; it would have been done faster if not for some things we requested.  

Even when we requested important website changes, they worked fast. For instance, we asked them to switch the first and second pages of the website. In less than 10 minutes, Sara texted me back and said that everything was ready. 

How did Mojo Media perform from a project management standpoint? 

Mojo Media’s project management was excellent. We typically communicated through emails and text messages. Sara also came to the pharmacy in person; she was also patient when she did that — she’d wait for us to finish work before having a meeting.

What did you find most impressive about them?

The Mojo Media team earned my full trust. They were responsible and delivered on time, and the team worked maturely. For context, I had negative experiences with people that failed to do what they promised to do. At that time, the business was already ongoing and we didn’t have time to look for many options — we were stuck. By contrast, Sara and her team were the best. I’d recommend them to everybody. 

Are there any areas they could improve?

No, there weren’t any. Everything was excellent. 

Do you have any advice for potential customers?

Prepare for Sara. She’s highly organized and professional, so she’ll ask many questions and will document everything. Be well-prepared for your meeting with her.