Miyagami

BACKGROUND

Please describe your company and your position there.

I am the founder of a new marketplace where sustainable minded consumers can book a table or place an order at sustainable restaurants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami?

We are going to launch in 2023. Before the launch, we wanted the UI/UX be streamlined all together, so consumers will immediately notice that they are using Humbee.

SOLUTION

How did you select this vendor?

Based on word of mouth and researching potential candidates, Miyagami came forward as the best option for us. After an initial meeting we decided to continue with Miyagami.

Describe the project in detail and walk through the stages of the project.

We walked through our design of the app, website and widget and decided the scope of the project. After that, we had some interviews regarding vision and our wishes. They conducted a lot of research, both software and UI/UX wise for what was the best for us, so we can differentiate ourselves from our competitors. After that, Miyagami delivered low-fidelity designs, which was quickly followed by the mid-fidelity types and final designs.

How many resources from the vendor's team worked with you, and what were their positions?

Miyagami had a project lead and an design intern on the project. There was good communication between them and us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We think that the outcome of the project is of a great value to us. Everything looks very professional now instead of what we designed ourselves. I'm confident that the whole design brings our company to another level.

How effective was the workflow between your team and theirs?

The workflow was great. Everything was communicated very well and they kept us updated all the time. One deadline had to be postponed due to illness, but they warned us immediately, so it did not matter and we could react on that on time.

What did you find most impressive or unique about this company?

The way they created their team. They have designers and coders, as such, the designers knew what was easy to create for us based on our software.

Are there any areas for improvement or something they could have done differently?

As of now, nothing to improve.

BACKGROUND

Please describe your company and your position there.

WE.VESTR is an equity management software platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami?

They have organised and coordinated our quarterly hackathon for the product & development team. In addition, the same day was used for a strategic communication session with the sales & marketing team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had some mutual connections and they had the experience we were searching for.

Describe the project in detail and walk through the stages of the project.

They have organised a full day at their office with designers, developers, brand and product managers. We divided the team into subteams working together on a solution, hackathon style.

Next to that, we had a productive strategic communication session with lots of sticky notes showing good ideas. Great thing is they have made it very actionable things. Thanks to their approach and help, we can implement the feature and action items soon.

How many resources from the vendor's team worked with you, and what were their positions?

A full team of designers, developers, brand and product managers, about 7-8 in total.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A feature which we can implement into our product, and some changes in communication we can directly make. In contrast, most often such hackathons result in great ideas but aren't implemented at all.

How effective was the workflow between your team and theirs?

Very effective, as we had a quick start and so much fun.

What did you find most impressive or unique about this company?

They are able to set a structure for a hackathon fairly easy, without changing the free mindset such day should have. And they surprised us with an amazingly tasty lunch!

Are there any areas for improvement or something they could have done differently?

Don't think so, no everything was organised so smooth and all of our team members want to schedule it again.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a social network for discovering the best dishes in town, rated and recommended by people you trust.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami?

Miyagami helps our company by making a roadmap and building the strategy for our digital growth. They provide insights in how to grow online and attract new users. Besides this they assess our technology and advise in future software development.

SOLUTION

How did you select Miyagami and what were the deciding factors?

We searched online and found Miyagami. I had heard there name before from other companies which where very happy with their services. I contacted the owner and he was very nice and helpful.

Describe the project in detail and walk through the stages of the project.

They first did an audit on our current digital growth plan and technology stack. Then they helped with making a roadmap for the digital growth. Once agreed on the roadmap they started writing out the plans for, growing our user base, collecting feedback from important early customers and landing page conversion.

Regarding the technology stack they wrote an audit report for the comparison of 3rd party software that our company needs with a focus on price and scalibility.

How many resources from the Miyagami team worked with you, and what were their positions?

We worked with a manager, digital growth hacker, designer and developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Landing page conversion increased with 70% after the project. Saved over thousends of euros by making the right choice by following their technological advice.

How effective was the workflow between your team and theirs?

We had 3 in person meetings. After the report we had another feedback round and a final delivery.

What did you find most impressive or unique about this company?

The whole company consists of young talents with tons of energy. Very smart people in combination with outstanding comminucation skills.

Are there any areas for improvement or something they could have done differently?

No everything went well

BACKGROUND

Introduce your business and what you do there.

I’m the owner of PIT Self-Placement, a career coaching platform. We typically work for the large corporate firms in the Netherlands, but also for a number of politicians, members of parliament, and ministers when they leave their job in the government.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miyagami?

We needed someone to build our career coaching platform because we felt we couldn’t do it ourselves.

SOLUTION

What was the scope of their involvement?

First, we met with Miyagami and discussed our needs. Then, they designed and programmed the whole platform for us. We tested it a couple of times and made some changes until we were satisfied with how it worked.

We use the Q method, a pretty well-known method in psychology, to evaluate our candidates and help them choose a career. Miyagami helped us build a unique system that uses this method within our platform to produce online reports about our candidates’ assessments.

Getting across this message was key for us, and they quickly understood this methodology. To achieve this, Miyagami read a lot of material online, and they also read a publication written by my colleague about the topic. Then, they translated this methodology into our platform.

What is the team composition?

We work mainly with Dale (Founder) and another person.

How did you come to work with Miyagami?

I heard about Miyagami through word of mouth. Someone told me that they could do this for me.

How much have you invested with them?

We’ve spent around €25,000–€35,000 (approximately $29,000–$35,000 USD).

What is the status of this engagement?

We started working together in March 2019, and we went live with the first version 4–5 months later. Since then, we’ve been upgrading the platform little by little, so our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Miyagami has really grasped what our company is about, so we’re happy with the results. Every report that our platform delivers is a delight for the candidate because they recognize themselves in it. Additionally, the reports are very readable and well presented; Miyagami helped us design the output in an excellent way.

How did Miyagami perform from a project management standpoint?

Miyagami listened to our requirements and thoroughly understood what we were looking for. They work very fast and meet every deadline, so I have no complaints about their project management. When people have technical questions, they assist us. Our points of contact are very helpful, and they’ve become real partners for us.

What did you find most impressive about them?

Miyagami has an impressive thirst for understanding exactly what their clients want — they really feel like partners.

Are there any areas they could improve?

Miyagami is a group of young people, and I’m about 60. Although we have the classic generational gap, it is hard to say how they can improve. They have a great startup attitude, and from a technical and quality perspective, I have no complaints whatsoever.

Do you have any advice for potential customers?

Be very clear about what you want. My requests have been pretty specific, and our engagement has worked out well.

BACKGROUND

Please describe your company and your position there.

DENIM HUB WHERE WE CONNECT THE NEXT GENERATION WITH THE FOREFRONT OF THE DENIM WORLD “TOWARDS A BRIGHTER BLUE”. WE STRIVE TO MAKE A REAL DIFFERENCE THROUGH KNOWLEDGE, EDUCATION, CRAFTSMANSHIP AND PASSION FOR THE WORLD’S BEST GARMENTS. ALL UNDER ONE ROOF, ALL FOR THE LOVE OF DENIM. DENIM CITY AMS My name is Milene Tjong and I'm responsible for the daily operations at Denim City.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami, and what were your goals?

We had to create a new website in 1 month from scratch. We did have a new brand guide for the look & feel of the site, but we needed some professionals to help us form our strategy. Miyagami was responsible for the website, mobile application, webshop, and strategy. Our goals were: - Clear and Informative website - User friendly - Ready in 1 month

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor because they gave us the best price/quality for this project. Other companies gave us a much higher rate with less support. Our decision was made because Miyagami supported us from the start getting our strategy optimized. Therefore we also added Digital Strategy in this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project steps we followed were: digital strategy, prototype, beta-version development, and user acceptance test. Since we had a short time frame Miyagami had to deliver fast. The technologies used: Wordpress, jquery.

How many people from the vendor's team worked with you, and what were their positions?

The project manager was our contact person and the one who translated our queries to the team. Miyagami had a developer and a designer behind the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We asked Miyagami to deliver a user-friendly website and easy to update with our team. Our franchiser in Brasil gave super enthusiastic feedback regarding the site.

Describe their project management style, including communication tools and timeliness.

Miyagami's management style is agile & scrum-driven. Given all the tight deadlines, they performed at it's best. We communicated through the platform Monday to our satisfaction.

What did you find most impressive or unique about this company?

Young creatives, fast, precise, and super customer friendly. If they went too fast for our understanding of the content, they took the time for us to explain it.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m an executive of Aithena, an account-based marketing software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miyagami?

We needed help creating a feature for one of our clients, and we needed to have it done the same day.

SOLUTION

What was the scope of their involvement?

First, I called Miyagami, and they said that I could come to their office or speak to them remotely, so I decided to go to their office. They had a whiteboard where they drew a whole use case for the feature we needed. Basically, they made a blueprint for the technology required; I was there just to validate.

It all went smoothly. I stayed in their office and worked from there. They asked me some questions, and within three hours, they had made a great product for us.

What is the team composition?

I worked with the co-founder and the head of growth and operations from Miyagami.

How did you come to work with Miyagami?

I knew them from some friends of mine. Their branding online was good, so I felt that I could trust them.

What is the status of this engagement?

We worked together in October 2021, and the project was done the same day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to the speed of Miyagami’s delivery, we got a new client that day.

How did Miyagami perform from a project management standpoint?

Miyagami’s communication was really good, and their involvement was well balanced. We communicated face-to-face.

What did you find most impressive about them?

Miyagami’s speed and quality of work were impressive.

Are there any areas they could improve?

No. I was satisfied with their work.

Do you have any advice for potential customers?

Get in touch with them, and you’ll be in good hands.

BACKGROUND

Introduce your business and what you do there.

I’m a board member of a nonprofit organization. Our business objective is to increase the added value of our organization by making people come into contact with each other and sharing information more easily. We inform our members about events and have close to 4,000 members. Our members are college alumni.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Miyagami?

We needed help with mobile app development services. The idea was to have a web service for our members.

SOLUTION

What was the scope of their involvement?

Miyagami has helped us scope the first version of the app, design the prototype, and develop the working app. We initially had a basic brief. We started with a strategic session to define the first viable project.

They’ve built a mobile app that communicates with our backend and website content. Our members can use the app to access information about events and contact each other. The application runs on Android and iOS; it’s an extension of a platform we already had. 

What is the team composition?

We have a main point of contact, and the founder is actively involved in the project.

How did you come to work with Miyagami?

We connected with Miyagami because one member of our organization knew one of their founders. We compared options to develop the app with different organizations. Ultimately, Miyagami provided the best plan and package cost-wise.

How much have you invested with them?

We’ve spent a little over $15,000.

What is the status of the engagement?

Our partnership started in August 2022, and we’re almost done. We're now in the testing phase and hope to launch at the end of March 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of their engagement?

We’re very happy with the quality of Miyagami’s work. However, we still need to see the app’s results because we’re still waiting to make it live with the public. Overall, it’s been a smooth and effective process. Miyagami understands us in a good way, and they’ve been able to make attractive designs.

How did Miyagami perform from a project management standpoint?

We haven’t had issues with the scheduling; they’re always on time. Budget-wise, they’re great compared to other agencies. All in all, everything has gone smoothly. Miyagami is spot on; they’ve required very little re-steering, which is good. We also communicate effectively via email and some meetings.

What did you find most impressive about them?

They’re intrinsically interested in developing a good product without technical depth. Their approach is clean and fact-driven.

Are there any areas they could improve?

No, we’ve had a good experience with Miyagami.

BACKGROUND

Please describe your company and position.

I am a director of 2050

Describe what your company does in a single sentence.

We produce and sell our own clothing brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Miyagami to accomplish?

• To develop a digital product passport

SOLUTION

How did you find Miyagami?

Referral

Why did you select Miyagami over others?

Close to my geographic location

What was the size of Miyagami’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Miyagami developed a digital product passport in our to track and visualize our supply chain. It is connected to a NFC which is attached to our clothes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A working Digital Product Passport
• Scannable by NFC

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Miyagami delivered on time before our launch.

What was your primary form of communication with Miyagami?

In-Person Meeting

What did you find most impressive or unique about this company?

Miyagami was able to understand our needs and developed an MVP for us quickly.

BACKGROUND

Please describe your company and your position there.

We are a startup company striving to make the restructuring and recovery of businesses and assets more efficient and transparent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami, and what were your goals?

Based on our experiences and recurring discussions in the restructuring and recovery market, we concluded that an online trading platform is needed. We hired Miyagami to build a data room and trading platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for full-service internet agencies in the Amsterdam area. After getting a recommendation, we contacted Miyagami and discussed the project with them. Based on our technical and business knowledge, we felt Miyagami was a match. They are communicative, involved, and followed up promptly on all our questions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project needs a custom-built web platform that is scalable and handles trading peaks and volume well. With complex trading mechanisms involved.

How many people from the vendor's team worked with you, and what were their positions?

At the moment, there is a multi-discipline Miyagami team involved. We communicate directly with the project manager and developer from that team. This works very well for us in this stage.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn't launch the platform yet. But we did demos with a couple of major parties in the market. They are enthusiastic and planning their first projects on this platform. Based on the feedback from these sessions, we prioritized the development work on additional functionality. We expect our first trades in the next couple of months.

Describe their project management style, including communication tools and timeliness.

With this new platform next to our regular businesses, we are not involved daily. We explain our philosophy to the team and discuss possible solutions and implementations. They work on the design and implementation independently.

What did you find most impressive or unique about this company?

We feel that Miyagami is involved and cares about our business. They have a positive, proactive, and professional way of working. They continually improve their methods and processes while growing as a company. This is impressive and very valuable for us as a startup company.

Are there any areas for improvement or something they could have done differently?

With every new project, there are bugs and misunderstandings. My experience with Miyagami is that they take feedback very seriously and improve their work and processes based on the feedback.

BACKGROUND

Please describe your company and your position there.

I am an innovation consultant at a global consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Miyagami, and what were your goals?

To develop an MVP website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Miyagami based on their portofolio and competitive price-range

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope & Deliverables: - Create a landing page and set up custom back-end for easy content management. - Set up transIP and multiple domain-redirects

How many people from the vendor's team worked with you, and what were their positions?

2, CEO and full-stack developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very pleased with the deliverables.

Describe their project management style, including communication tools and timeliness.

We did a kick-off meeting, two review meetings and a final delivery-meeting. Small adjustments were managed through mail. Most of our contact was with Dale, who then communicated to Flavia. Both communicated professionally and in a timely matter.

What did you find most impressive or unique about this company?

They delivered the website as we designed it, and little feedback was needed throughout the process. Great communication overall, and they were very proactive in advising us on the best usage of technology.

Are there any areas for improvement or something they could have done differently?

No. I was very pleased with their work.