mit-dev.com

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Motago AI, an automotive company. We provide automotive dealerships with AI-powered messaging and automation tools to capture, qualify, and convert leads faster, streamline communication, and boost appointment rates while reducing manual workload.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with mit-dev.com?

We needed help developing the Motago AI platform.

SOLUTION

What was the scope of their involvement?

mit-dev.com has helped us bring the project from Jira requirements to a live product. Their main deliverables include designing and developing the web platform UI, backend development and API architecture, CRM and third-party marketplace integrations, lead management and communication workflows, chat and automation system implementation, cloud/server infrastructure setup and deployment, database configuration and backend services, and platform environment configuration and production release support.

What is the team composition?

We’ve worked with 2–5 teammates from mit-dev.com.

How did you come to work with mit-dev.com?

We found them through a referral. We chose them over other options because they had high ratings, a great culture fit, good value for cost, and company values aligned with ours.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

mit-dev.com has successfully transformed the initial product requirements and Jira specifications into a live, functioning SaaS platform for Motago AI. Some measurable outcomes and indicators of progress include the successful launch of the live platform infrastructure and production environment, implementation of end-to-end lead handling workflows across multiple channels, integration of CRM systems and third-party marketplaces, deployment of the AI chat assistant with automated lead responses, reduction of lead response time to under one minute, successful onboarding and testing with real dealership inventory feeds, live appointment scheduling functionality through the platform, and stable backend and database infrastructure supporting active conversations and integrations.

After going live, the platform was successfully adopted by three dealerships, and it has already handled thousands of leads across multiple communication channels. Additional measurable outcomes include automated lead response times reduced to under one minute, successful processing and routing of live leads from dealership websites and third-party marketplaces, real customer appointments scheduled automatically through the AI assistant, reduced manual workload for dealership staff by automating lead qualification and follow-up workflows, 24/7 customer engagement enabled through chat automation and Voice AI functionality, consolidation of multiple lead sources into a centralized communication platform, and successful transition from initial Jira requirements and product specifications to a fully operational live SaaS platform.

How did mit-dev.com perform from a project management standpoint?

mit-dev.com has maintained great communication throughout the development process, responded quickly to feedback, and worked closely with us to resolve technical and integration-related challenges as they came up. All issues and setbacks were addressed in a timely manner without causing major delays to the project timeline.

What did you find most impressive about them?

What stands out the most about working with mit-dev.com is their ability to take a complex product idea and turn it into a fully functioning live platform with strong attention to both technical execution and business requirements.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Please describe your company and position.

I am the Founder of a software development company

Describe what your company does in a single sentence.

Our job is to make your work easier with innovative software solutions. Let’s have a call to see how!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mit-dev.com to accomplish?

• Software Development for a complex AI optiomization workflow

SOLUTION

How did you find mit-dev.com?

Referral

Why did you select mit-dev.com over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from mit-dev.com were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to develop a robust software system that enables the automation and optimization of a complex AI workflow. This included data ingestion, processing, model orchestration, optimization logic, and result visualization, all within a scalable and maintainable architecture.

Key Deliverables:

• Project Discovery & Architecture
• AI Workflow Orchestration
• Backend Development
• Data Handling & Storage
• Optimization Engine
• Admin Dashboard / Visualization UI
• Testing & Validation
• Deployment & CI/CD
• Documentation & Handoff
• Optional post-launch maintenance and improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 90% reduction in manual work through full automation of the AI optimization workflow
• Workflow execution time dropped by 60%, thanks to smart orchestration and parallel processing
• System uptime exceeded 99.9% after deployment, with minimal post-launch bugs
• Model performance improved by 20–30%, due to efficient hyperparameter tuning and optimization logic
• Team velocity increased — new optimization tasks could be added with ~30% less dev effort, thanks to modular design
• Delivered 100% of core features on time, within the agreed sprint cycles

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mit-dev managed the project with solid structure — weekly check-ins, clear sprint planning, and quick iterations. They consistently delivered features on time, and when priorities shifted, they adapted fast without sacrificing quality.

They were highly responsive on Slack and proactive in raising potential issues early. Overall, communication was transparent, and we always knew what was in progress, blocked, or ready for review.

What was your primary form of communication with mit-dev.com?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about mit-dev.com was their ability to deeply understand complex AI logic — not just implement, but improve it. They weren’t just coders; they acted like technical partners, suggesting smarter architecture decisions and catching edge cases we hadn’t even thought of.

Their speed + quality combo was rare, and their ability to stay agile without losing focus made them stand out from other dev shops.

Are there any areas for improvement or something mit-dev.com could have done differently?

The main area for improvement would be more detailed technical documentation during development. While delivery was solid, having clearer docs earlier would’ve helped our internal team onboard faster.

BACKGROUND

Please describe your company and position.

I am the IT Administrator of Admiral.Travel

Describe what your company does in a single sentence.

My company is a travel agency wich sell tours

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire mit-dev.com to accomplish?

• Best software for tour booking with modern trends
• Analysis of shortcomings and implementation of new technologies
• A well-planned project with a profesional team

SOLUTION

How did you find mit-dev.com?

Referral

Why did you select mit-dev.com over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from mit-dev.com were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past six months of collaboration, mit-dev.com has delivered solid and measurable progress on our project. A working version of the search system has been successfully built and is already operational, while new modules continue to be developed and integrated to expand its capabilities. AI functionality will be added in the upcoming modules. The AI agent itself was developed last year, but its work was paused so the team could prioritize building the core search system. The next stage will focus on integrating the AI into the system, followed by further refinement. Even at its earlier stage last year, the AI agent successfully guided a client lead through to a completed sale, demonstrating its real potential. The website, which was taken on two months ago, is now in the final stage of completion and nearing launch. Overall, the team has maintained steady progress, balancing the development of the search engine, preparation for AI integration, and the parallel build of the new website. We are satisfied with the progress achieved within this timeframe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with mit-dev.com has delivered several measurable outcomes that clearly demonstrate progress and value for Admiral.Travel. Within six months, a functional version of the search system was built and launched in test mode. It is currently being used by a selected group of our employees to validate performance and collect real-world feedback. The AI agent developed last year has already proven its commercial potential by successfully guiding a client lead through the full funnel to a completed sale. This confirmed the practical value of the technology. 
New modules continue to be delivered and integrated, steadily expanding the platform’s functionality and capabilities. At the same time, the new website, which entered development two months ago, is already in its final stage and nearing completion. The platform has been built using modern technologies, ensuring scalability, performance, and readiness for future AI enhancements. The team has also maintained a structured and consistent execution process, balancing search system development, AI integration planning, and website delivery in parallel. Overall, these results show tangible progress: a working product already being tested internally, a proven AI use case with a real sale, and a development pipeline that continues to move forward on schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is always connected with us, we discuss at any level, problems are quickly resolved, and new functionality is added.

What was your primary form of communication with mit-dev.com?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's a young, energetic team with rich experience, they are very responsive, they help us a lot to understand new technologies and trends, and they work quickly and qualitatively.

Are there any areas for improvement or something mit-dev.com could have done differently?

At the moment we are completely satisfied with this project and its pace of growth, we have no objections.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of KAPINN CORPORATION SRL, a multidisciplinary company offering comprehensive consultancy services across various sectors, including IT, logistics, and transportation. We provide tailored local and international transport solutions, making us a one-stop partner for our clients' diverse needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with mit-dev.com?

I partnered with mit-dev.com to develop a custom CRM tailored specifically to my company’s operational needs and to serve other businesses within the same industry. This innovative solution is set to revolutionize our workflow by automating and streamlining the majority of our internal processes.

SOLUTION

What was the scope of their involvement?

mit-dev.com is developing a custom CRM tailored to our operational needs and those of other businesses in our industry. This innovative solution is set to revolutionize our workflow by automating and streamlining the majority of our internal processes. 

Key deliverables include:

• End-to-end Offer Management Module: Handling transport requests, sending price inquiries to partners, receiving and comparing offers, and forwarding the best options to clients—all within the platform.
• Built-in Calling System: Sales representatives can initiate client calls directly from the CRM, with automatic logging of call results, notes, and next steps.
• Automated Contract Generation: Contracts are generated instantly upon offer approval, with options to upload and manage both client and partner agreements.
• Centralized Document Management: All files and contracts are organized logically in one place, eliminating the need for external tools like email or cloud folders.
• Real-time Financial Overview: The CRM provides live calculations of costs, profits, and partner pricing for every transport deal.
• Integration with Accounting Software (1C): Payment statuses are synced, keeping the finance and sales departments aligned.
• Automated Workflow Rules: System-enforced logic ensures only valid actions can be taken at each deal stage, reducing errors.
• Performance Analytics & Reporting: Managers can track KPIs such as deal closure time, profit margins, and success rates in real time.
• Audit Trail & Version Control: Every action is timestamped and attributed to a user, ensuring full traceability.

What is the team composition?

We work with around five teammates from mit-dev.com.

How did you come to work with mit-dev.com?

We found mit-dev.com through a referral. With a solid foundation of experience and deep technical expertise, they are known for their prompt responsiveness and exceptional IT consultancy. Every idea entrusted to them is treated with care and precision, transformed from concept into a fully realized, impactful solution that meets the highest standards of innovation and functionality.

What is the status of this engagement?

The project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While the project with mit-dev.com is still ongoing, we’ve already seen promising indicators of progress and future success. The major components, such as offer management, contract automation, and document centralization, have been developed and are currently in the testing phase.

To evaluate the success of the core CRM modules developed by mit-dev.com, we are tracking several KPIs that reflect both operational efficiency and business impact. These metrics help us ensure that the system delivers measurable value and aligns with our strategic goals. The KPIs include:

• Time to Process a Transport Request (Turnaround Time)
• Offer-to-Contract Conversion Rate
• User Adoption Rate
• Error Rate in Offer and Contract Generation
• Average Response Time to Clients
• Financial Visibility and Profitability Accuracy
• Document Retrieval Time
• Payment Tracking Efficiency (Post 1C Integration)

How did mit-dev.com perform from a project management standpoint?

Although the project with mit-dev.com is still ongoing, their project management has been highly professional and well-structured. They’ve maintained clear communication, provided regular progress updates, and have been responsive to our feedback throughout each development phase.

While we are still in the implementation stage, all milestones up to this point have been delivered on time and according to the agreed roadmap, which gives us confidence in their ability to complete the project within the established timeline. We value their organized and transparent approach, as well as their ability to adapt to our evolving needs as the CRM takes shape.

Our primary forms of communication include physical meetings, emails, chat, and conference calls.

Their structured approach to development and planning gives us full confidence in timely completion.

Their professionalism, technical skills, and dedication have exceeded our expectations at every stage of the project.

What did you find most impressive about them?

What impressed us most about working with mit-dev.com was their deep understanding of our industry-specific needs and their ability to translate complex logistics workflows into a clear, functional, and scalable CRM solution. They didn’t just deliver code; they actively engaged in understanding our business model, processes, and pain points, which made the collaboration feel more like a strategic partnership than a typical client-vendor relationship.

We were particularly impressed by their proactive communication and structured project management, user-centric approach, flexibility and adaptability, and commitment to building not just a custom tool for our company, but a product we can confidently offer as a SaaS solution to other logistics firms. Their combination of technical expertise and business insight truly sets them apart.

Every deliverable was well-crafted, thoroughly tested, and aligned with our vision. Their attention to detail and understanding of our industry made a big difference.

We’re not just getting a custom CRM tailored to our logistics needs, but a scalable product we can also commercialize. The ROI potential is high.

Their expertise, communication, and results make them stand out.

Are there any areas they could improve?

At this stage of the project, we have no concerns or criticisms regarding mit-dev.com’s work. Their team has been highly professional, responsive, and aligned with our expectations from the beginning. Communication has been clear, timelines have been respected, and the quality of the delivered work has met our standards. So far, we are fully satisfied with the collaboration and have no suggestions for improvement.