# Mira Commerce Mira Commerce Reviews (17), Pricing, Services & Verified Ratings - Premier Verified - 4.6 out of 5 average review rating - 6 connections joined Mira Commerce's Network [Visit Website](https://www.miracommerce.com) [Get a Custom Proposal](https://clutch.co/profile/mira-commerce) **Modern Commerce. Real Outcomes.** Mira Commerce is a full-stack digital commerce agency and systems integrator, specializing in delivering strategic eCommerce modernization and infrastructure transformation. Mira leads business-driven projects end-to-end — from UX, design, and frontend storefronts through to middleware, data orchestration, and backend systems integration. **Core Services** - Digital commerce strategy and consulting (including roadmap & composable architecture planning) - eCommerce replatforming, front-end redesign, and performance optimization - Middleware, API orchestration, and integration of ERP, OMS, PIM, DAM, CRM, CDP, and fulfillment systems - Headless, MACH or hybrid architecture implementation - Conversion Rate Optimization (CRO), SEO, and digital merchandising design - Ongoing managed support, optimization, and co-delivery capacity **What Sets Mira Apart** - Deep dual competency as both a strategic advisor and a technical delivery partner, reducing vendor handoffs and execution risk - High-touch “all-in” partnership mindset, embedding with client digital teams for ongoing growth - Industry expertise in verticals with high complexity (e.g., specialty retail, B2B commerce, regulated products, and manufacturing) - Strong platform partnerships (notably as a BigCommerce Elite partner), enabling fast, scalable, and future-proof implementations - Focus on long-term operational sustainability, delivery quality, and system resilience — not just “site launches” **Ideal Clients** Brands, retailers, distributors, and manufacturers seeking to upgrade legacy environments, build scalable commerce infrastructures, and operate more nimbly and efficiently in competitive digital markets. Mira works best with clients that have a real growth mindset, some digital maturity, and a desire for a strategic, long-term delivery partner. ## Company Information - Minimum project size: $50,000+ - Hourly rate: $150 - $199 - Number of employees: 50 - 249 - 3 Locations: - Walnut Creek, CA (Headquarters) - Santa Fe de la Vera Cruz, Argentina - Warszawa, Poland - Founded in 2004 - 5 languages: English, Spanish, Russian, Ukrainian, Polish - 12 timezones: Eastern European Time (EET), Greenwich Mean Time (GMT), Eastern Standard Time (EST), Eastern African Time (EAT), Central Standard Time (CST), Argentina Standard Time (AGT), Alaska Standard Time (AKST), Central European Time (CET), Indiana Eastern Standard Time (IET), Pacific Standard Time (PST), Mountain Standard Time (MST), Hawaii Standard Time (HST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% E-Commerce Development - 20% Search Engine Optimization - 15% UX/UI Design - 15% Web Development ### Focus Areas - E-commerce Systems: - 85% Big Commerce - 10% Other ecommerce systems - 5% Shopify - Programming & Scripting: - 50% JavaScript - 10% Java - 10% Python - 5% ASP.NET - 5% PHP - 5% Ruby - 5% SQL - 5% backbone.js - 5% jquery - CMS Focus: - 50% Netlify - 20% Sanity CMS - 15% WordPress CMS - 5% Adobe Experience Manager CMS - 5% Drupal CMS - 5% TYPO3 CMS - Frameworks and CMS: - 50% NextJS - 5% .NET - 5% Angular - 5% Laravel - 5% NodeJS - 5% React - 5% React Native - 5% Ruby on Rails - 5% Spring MVC - 5% Symfony - 5% VueJS - User Experience Focus: - 50% UX Strategy - 35% Usability Testing - 15% User Research - SEO Focus: - 40% Technical SEO - 10% Content development - 10% Generative Engine Optimization - 10% Mobile optimization - 10% On site optimization - 10% Voice Search Optimization - 10% Website Migration - Application Platforms: - 25% Amazon Application Development Framework - 25% Azure Platform - 25% Google app engine - 25% Other app platform ### Industries - 20% Sports - 10% Automotive - 20% Consumer products & services - 30% eCommerce - 20% Retail ### Clients - 10% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Mira Commerce's pricing appears competitive, with project costs ranging from $43,000 to $400,000. Clients appreciate the value for cost, citing effective project management and support, though some noted high costs relative to outcomes. Overall, they are viewed as a reliable partner for e-commerce solutions. **Most Common Project Size**: $10,000 to $49,000 based on 5 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 5 reviews - UX/UI Design: Less than $10,000 based on 3 reviews - Search Engine Optimization: $10,000 to $49,000 based on 3 reviews - E-Commerce Development: $10,000 to $49,000 based on 2 reviews - Web Design: Less than $10,000 based on 2 reviews - API Development: Confidential based on 1 review - Digital Strategy: Confidential based on 1 review - Ecommerce Marketing: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Mira Commerce Review Insights Overall Review Rating: 4.6 - Quality: 4.6 - Schedule: 4.7 - Cost: 4.5 - Willing to Refer: 4.6 ### Top Mentions - Timely (10 mentions) - Great project management (7 mentions) - Communicative (4 mentions) - Knowledgeable (3 mentions) - Well-organized projects (3 mentions) - Easy to work with (2 mentions) - Exceptional performance (2 mentions) - Great team (2 mentions) - Collaborative (1 mentions) - Experienced (1 mentions) - Helpful (1 mentions) - Proactive (1 mentions) - Reliable (1 mentions) - Team players (1 mentions) - Transparent (1 mentions) ### Review Highlights **Room for Improvement in Communication** Some clients noted areas for improvement, particularly in communicating project timelines and managing expectations for launch deliverables, suggesting the need for clearer upfront agreements. **Effective Use of Technology** Clients appreciate Mira Commerce's knowledge of the latest technology applications and their ability to integrate complex systems seamlessly, enhancing overall business operations and efficiency. **Responsive and Skilled Team** The team at Mira Commerce is frequently commended for their responsiveness and skill, ensuring smooth communication and quick resolution of any issues that arise during projects. **Strong Project Management Skills** Mira Commerce is praised for their organized project management, delivering tasks on time and effectively communicating through virtual meetings and emails. Clients appreciate their responsiveness and ability to manage multiple projects simultaneously. **Focus on Custom Solutions** Mira Commerce excels in delivering custom development solutions, tailoring their services to meet specific client requirements, such as custom filtering and layouts, enhancing the overall user experience. **Expertise in E-commerce and SEO** Mira Commerce showcases expertise in e-commerce platforms like BigCommerce and SEO improvements, helping clients with site redesigns, migrations, and performance enhancements, leading to increased traffic and conversion rates. **Positive Cultural Fit with Clients** Mira Commerce is often selected for their alignment with client company values and culture, fostering strong partnerships and ensuring a good working relationship throughout projects. **Impressive Internationality and Expertise** Mira Commerce's international presence and expertise are highlighted as unique strengths, offering clients access to a wide range of skills and perspectives that contribute to successful project outcomes. **Challenges with Post-Launch Support** One client reported a significant drop in traffic and revenue following a website launch, criticizing Mira Commerce's lack of responsibility and ineffective post-launch support, highlighting potential risks for small businesses. **High Client Satisfaction and Support** Clients express high satisfaction with Mira Commerce's support and dedication to understanding their business needs. The team is seen as invested in client success, providing impactful solutions and maintaining a collaborative partnership. ### Mira Commerce Reviews #### E-Commerce Site Dev for Long-Range Projectile Manufacturer (Featured Review) **The Project** - Services: E-Commerce Development, Web Development - Project size: Confidential - Project length: Sep. 2024 - Ongoing **Project Summary**: Mira Commerce has built new websites for a long-range projectile manufacturer. The team has onboarded the client with BigCommerce multi-storefronts, customized layouts, and automated transactional emails. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing & Business Development, Manufacturing - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 3, 2025 **Feedback Summary**: Mira Commerce has helped the client organize their data, benefiting their website development and overall product portfolio. The team has an excellent project manager who holds the client accountable. They also learn about the client's business to identify and provide the most impactful solutions. ""It has been easily one of the best experiences with an outside service provider that I've ever been a part of."" **BACKGROUND** Introduce your business and what you do there.I’m the VP of marketing and business development at a manufacturing company. We manufacture high-accuracy, match-grade projectiles for long-range shooting. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?At the highest level, we wanted to grow our DTC business. More specifically, we wanted new websites with vastly improved UI and UX. We also wanted to automate some internal processes with our ERP system. **SOLUTION** What was the scope of their involvement?Mira Commerce built our new websites from scratch. They onboarded us with BigCommerce multi-storefronts. We now have new websites, custom filtering, improved layout, automated transactional emails, and custom layouts for PLPs and PDPs.What is the team composition?We have around five people supporting the new website building under me.How did you come to work with Mira Commerce?We found Mira Commerce through a referral. We had a report with Sergei (CEO), and we liked their portfolio. We liked every site they built and thought they understood what we were interested in the best.What is the status of this engagement?We started working together in September 2024, and the project is still ongoing. We’re moving forward in multiple phases and are currently in phase two. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Mira Commerce has helped us lay out all of our data in a manner that not only helps us with our website development but also with our overall product portfolio. It was easily one of the best experiences with an outside service provider I've ever been a part of.How did Mira Commerce perform from a project management standpoint?We had very little internal motivation or data in a consolidated manner. Mira Commerce held us to task with an amazing project manager, Ash (Senior Project Manager), with dedicated timelines and action items. Communication is primarily through phone and email.What did you find most impressive about them?Mira Commerce knew nothing about our business but threw themselves into it to learn. They did this to help us identify what would be most important and impactful to our consumers.Are there any areas they could improve?There’s nothing I can come up with. --- #### Website Revamp for Craft Store **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $50,000 to $199,999 - Project length: Feb. - May 2025 **Project Summary**: Mira Commerce revamped the website of a craft store. They redesigned the home page, improved the shop menu, and integrated social media links, an email signup option, and a functional blog. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** CMO, Taylored Expressions - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2025 **Feedback Summary**: Mira Commerce helped the client increase traffic, engagement, conversions, and average order growth. The team managed the tasks transparently, delivered outputs as scheduled, and communicated via email. They also impressed the client with their ability to understand the store's unique business needs. ""Their ability to understand our unique business needs impressed us."" **BACKGROUND** Please describe your company and position.I am the CMO of Taylored ExpressionsDescribe what your company does in a single sentence.Sells Papercrafting products and events **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?The project aimed to redesign TayloredExpressions.com into an intuitive, inspirational, and brand-aligned ecommerce platform that enhanced customer experience, improved navigation and SEO, supported mobile responsiveness, and increased engagement and sales across desktop and mobile. **SOLUTION** How did you find Mira Commerce?Online SearchWhy did you select Mira Commerce over others?Pricing fit our budgetGood value for costUnderstood business opportunitiesHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.●       Objective: To create an intuitive, inspirational, educational and easy-to-use website experience for desktop and mobile users, serving as the primary retail platform, communication tool and visual identity reference for Taylored Expressions.●       Key Features: The website will include a refreshed homepage to enhance the customer experience, integrate social media, email signups and functional blog. An enhanced shop menu for easier browsing and navigation will be implemented, along with emphasis on the community and its brand.●       Business Impact: The project aims to increase sales, improve customer engagement, align the website with TE’s Brand Guide, improve design and accessibility to ensure a wider audience can navigate through the site providing a better shopping experience for the TE community. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased traffic, engagement, conversions, average order growthDescribe their project management. Did they deliver items on time? How did they respond to your needs?Timely deliverables. Clear task management.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to understand our unique business needs impressed us.Are there any areas for improvement or something Mira Commerce could have done differently?Clear understanding from RFP to project launch on launch deliverables. --- #### UI/UX Design, E-Commerce Dev & SEO for Hotel Supplies Co **The Project** - Services: E-Commerce Development, Search Engine Optimization, UX/UI Design - Project size: Confidential - Project length: Feb. 2025 - Ongoing **Project Summary**: Mira Commerce has fixed an e-commerce website's design, indexing, integration, and UX issues for a hotel supplies company. The team has launched the buyer portal and improved the website's speed and SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Sales & Marketing, Hotel Supplies Company - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 16, 2025 **Feedback Summary**: Mira Commerce has successfully increased the client's web revenue, conversion rate, and number of sessions. The team has delivered work on time and been organized, thorough, and competent. They've also met the client's expectations and communicated well through in-person and virtual meetings. ""I'm impressed by their work ethic, thoroughness, and ability to address key issues."" **BACKGROUND** Please describe your company and position.I am the Sales & Marketing of an ecommerce company Describe what your company does in a single sentence.We are a manufacturer and distributor of hotel supplies **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Fix pre-existing Website Issues on Design, Speed, and SEOLaunch Buyers Portal **SOLUTION** How did you find Mira Commerce?Online SearchWhy did you select Mira Commerce over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables. -Google wasn't able to index any pages due to how poorly our UX was setup. Mira Fixed-Previous Buyers Portal integration with Bigcommerce wasn't able to be launched with Digitlhaus. Mira fixed.-Speed of the website was greatly improved **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? - # of Sessions are Up-Speed has improved-Conversation Rate has increased-Web Revenue has increasedDescribe their project management. Did they deliver items on time? How did they respond to your needs?Mira is a great company to work with. They are organized, they hit their timelines, and when work is delivered, it is complete. Very rarely does anything need to be rechecked or fixed after launched. They are very competent and a great resource for any business to have on their side.What was your primary form of communication with Mira Commerce?In-Person MeetingVirtual MeetingWhat did you find most impressive or unique about this company?I'm impressed by their work ethic, thoroughness, and ability to address key issues where other top Bigcommerce agencies would struggle to do.Are there any areas for improvement or something Mira Commerce could have done differently?Number of Hours allocated to certain requests seem High in relation to other agencies --- #### E-Commerce Development for Riflescope Manufacturer **The Project** - Services: Digital Strategy, E-Commerce Development, UX/UI Design - Project size: Confidential - Project length: Aug. - Dec. 2024 **Project Summary**: Mira Commerce developed a BigCommerce site for a riflescope manufacturer. The team migrated the client's site pages and data into the new theme and implemented a BigCommerce store to facilitate sales. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Marketing & Product Management Director, Nightforce Optics - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 11, 2025 **Feedback Summary**: Mira Commerce helped the client achieve a 36% increase in site conversions, a 30% boost in average order value, and higher customer engagement. The team delivered items on time and communicated efficiently through Slack and virtual meetings. Their collaborative approach stood out. ""It was like having an extension of our internal web team."" **BACKGROUND** Please describe your company and position.I am the Director of Marketing & Product Management of Nightforce OpticsDescribe what your company does in a single sentence.Nightforce Optics designs and builds riflescopes, spotting scopes, and accessories for the world's most discerning hunters, competitive shooters, and tactical professionals. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Execute a comprehensive digital transformation aimed at enhancing Nightforce Optics' online presence and supporting future growth.Transition from WooCommerce to BigCommerce to leverage a more scalable and robust ecommerce infrastructure.Ensure the seamless migration of essential data, including product catalogs, customer information, order histories, and reviews, to maintain continuity and data integrity.Develop a new website design that reflects Nightforce's brand values of precision and craftsmanship, utilizing high-quality product and lifestyle photography to engage customers effectively.Streamline site navigation to facilitate easy access to product catalogs, educational resources, and merchandise, thereby improving overall customer satisfaction. **SOLUTION** How did you find Mira Commerce?Online SearchWhy did you select Mira Commerce over others?Pricing fit our budgetGreat culture fitCompany values alignedExperience in IndustryHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Understand our brand values and website needs to specify the right tools. To develop our BigCommerce site, we asked for assistance with the selection of a theme that would provide the features and aesthetics we desired. Consultation on UX best practices and strategy to develop UX that meets our overall site goals. Migration of site pages and data into the new theme. Implementation of BigCommerce store to facilitate sales through our existing backend and ERP system. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase in direct ecommerce revenue post-launch; +36% in Site Conversions; +30% in Average Order Value; much higher customer engagement; improvement in website technical performance; reduced site maintenance workload for internal teams.Describe their project management. Did they deliver items on time? How did they respond to your needs?Items were delivered on-time or delays were clearly explained. Communication through Slack was efficient and collaborative. Virtual meetings, particularly for demos, was helpful in understanding what inputs were necessary and the timelines required to stay on schedule.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The positive, collaborative posture of everyone on the team; it was like having an extension of our internal web team.Are there any areas for improvement or something Mira Commerce could have done differently?The only area of improvement would be to ensure understanding of what development is included as part of building out the theme and what will need to be done post-launch. We delayed launch a bit to have vendor and our internal team add features that weren't included in the theme build out schedule. --- #### Web Design, Web & E-Commerce Dev for Manufacturing Company **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: $200,000 to $999,999 - Project length: June 2024 - Ongoing **Project Summary**: A manufacturing company has hired Mira Commerce to assist with e-commerce, website design, and development. The team has built a website using BigCommerce and Bloomreach and is now making improvements. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Global Marketing Director, Destaco - Industry: Manufacturing - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — May 28, 2025 **Feedback Summary**: The company has seen an increase in website visits and keyword rankings. Mira Commerce has delivered on time and within budget, and their team is easy to contact. The client is impressed with Mira Commerce's collaborative approach, willingness to take on new tasks, and wide-ranging expertise. ""The quality of Mira Commerce's work has met our expectations."" **BACKGROUND** Introduce your business and what you do there.I’m the global marketing director at a manufacturing company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We needed help with e-commerce and website design and development. We were recently acquired by another company, and we needed to be off our old parent company’s infrastructure within a set period of time. We had to create a brand-new site from scratch. We wanted to enhance our presence on the internet. Our products are complicated; half of them are off-the-shelf products, and half of them are configured through configurators. We had to go through a lot of variables. Additionally, we needed a fast-paced project. **SOLUTION** What was the scope of their involvement?Mira Commerce has developed our e-commerce platform and has redesigned and developed our entire website. We’ve gone through some exercises with them, and their designers have come back with ideas and thoughts. They’ve helped us with the design and development of our website.We’ve built the project using BigCommerce and Bloomreach for our CMS, search, and engagement tools. We also use a PIM system called Catsy. We’ve launched the site, but we’re continuing to make improvements. We’re relaunching phase two within the next two weeks. We plan to continue using Mira Commerce for maintenance and improvements.What is the team composition?We’ve worked with around six individuals from Mira Commerce. Sarah is our project manager, and we also work with John.How did you come to work with Mira Commerce?We found Mira Commerce through BigCommerce. They were one of the system integrators that they had on their site as a possible partner of ours. I reached out to Mira Commerce after seeing them on the BigCommerce partner portal.We chose them because of their completeness and dedication to the process. They really understood our requirements and needs. They didn’t say they were going to charge us to give us a quote. They wanted to understand what they were getting into and what was going to happen. We appreciated that they tried to understand the project without trying to make money.How much have you invested with them?We’ve spent about $400,000.What is the status of this engagement?We started working together in June 2024, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The quality of Mira Commerce's work has met our expectations. We haven’t seen an increase in sales because we’re not doing e-commerce right off the bat. The e-commerce that we’ve launched is for a select partner group. Sales are difficult to use as a metric, but our visits and exposure have increased. We’ve seen larger numbers than we’ve seen with our other website. Our keyword rankings have increased.They’ve shown some capabilities that we didn’t even know they had when we first started. We have an outdated ERP system, and we were using another party to do middleware to bring information in and out of the system, and they failed. We didn’t realize that Mira Commerce had the resources in-house to do that. They’ve taken over part of that project as well.How did Mira Commerce perform from a project management standpoint?Sarah, the project manager, has been great. She understands our project and everything else, and it’s very easy to work with her. They’ve delivered on time and within budget. We use Jira and Confluence. We have weekly calls and emails. If I need to call Sarah or even John, I can just pick up the phone and call them.The team started working on the platform in June 2024, and it was launched in January 2025, which is a record time. When we first redid our platforms with our former parent company, it took us about 18 months, and Mira Commerce has completed this project in six months. What did you find most impressive about them?I’ve never heard the word “no” from them. They’ve said, “Let’s check into that and see what we can do.” It’s been a partnership. They’ve said, “Let’s see what we can do and what we can fit in.” Are there any areas they could improve?No, they’ve been a great partner of ours.Do you have any advice for potential customers?Let them know exactly what you’re looking for so you get exactly what you need. Be open and honest with them about what you want. --- #### Web Dev, UX/UI Design & SEO for Automotive Co **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Mar. 2023 **Project Summary**: Mira Commerce migrated an automotive company's website from BigCommerce V2 to V3. The team also implemented UX/UI optimizations, SEO improvements, and performance enhancements for the website. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 3.0 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Owner, Automotive Co - Industry: Automotive - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 21, 2025 **Feedback Summary**: Mira Commerce's work led to a drop in the site's traffic and a 50% drop in revenue, affecting the client's business. The team was unresponsive and refused to take responsibility for the issues. The team's unwillingness to address failures or help clients recover from setbacks was deeply concerning. This review includes the service provider's response. ""Their unwillingness to take responsibility or provide effective post-launch support was unacceptable."" **BACKGROUND** Please describe your company and position.I am the Owner of an automotive company.Describe what your company does in a single sentence.Sell aftermarket auto parts for vintage vehicles **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Update the BigCommerce theme my website was built onMigrate from V2 to V3Improve conversion rates **SOLUTION** How did you find Mira Commerce?SEMAWhy did you select Mira Commerce over others?High ratingsCompany values alignedHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Complete BigCommerce platform upgrade from V2 to V3, including:Backup existing orders.Build migration on sandbox.Export and transform product data.Recreate categories and push products to sandbox and production.Conversion optimizations to improve UX/UI and path to purchase, including:Styling refresh and optimization (reduce alert-style orange, restyle chat and coupons).CSS fixes for SEO and technical hygiene.Homepage improvements (navigation, header/footer).Category and product listing page improvements (clickable thumbnails, inventory messaging, filtering enhancements).Product detail page updates (messaging, layout, fitment data).Minicart and cart styling and bug fixes.Checkout friction reduction.SEO improvements, such as:Mobile styling fixes.Cart styling updates.Blog merchandising with CTAs.Search term styling.Facet/filter improvements.Error handling and out-of-stock messaging.Performance enhancements for SEO and user experience.Recommendations for product data improvements, including images, descriptions, and fitment data.Testing and quality assurance across desktop and mobile platforms and major browsers. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Launched a new website on V3 platformUpgraded to new Cornerstone templatesImprove conversion rates and drive more salesAs the project resulted in a 50% drop in both traffic and revenue, with no effective support or solutions provided despite repeated requests. The agency fulfilled the technical aspects of the contract but failed to take responsibility for the negative business impact, offering neither meaningful remediation nor accountability. I strongly caution other business owners, particularly small businesses, against engaging Mira Commerce, as they may not deliver on promised outcomes or provide adequate post-launch support.Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was good.They mainly delivered on time.We ran into lots of issues at go-live and they were unable to solve the issues in a timely fashion. They ultimately dropped me as a customer because they couldn't resolve the loss in traffic issues I was facing.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They win lots of awards and seem to have a great reputation. I was shocked they couldn't solve the issues I was faced with and left me to solve them on my own.While they may fulfill the technical scope of a contract, they do not take responsibility for business outcomes, and their unwillingness to address failures or help clients recover from setbacks is deeply concerning. Prospective clients should be aware that this agency does not always deliver on its promises and may leave you to deal with the consequences alone.Are there any areas for improvement or something Mira Commerce could have done differently?I engaged Mira Commerce to deliver a new website for my business, with the expectation of professional execution and measurable improvements in digital marketing performance. The engagement, which cost approximately $43,000 USD, included a migration from BigCommerce V2 to V3, technical and UX optimizations, and other implementation tasks. Unfortunately, the results of this project were deeply disappointing and had a lasting negative impact on my business.Key Facts and IssuesAfter the new website launch, my site traffic and revenue both dropped by 50%. This decline was immediate and sustained, severely affecting my business’s financial health.Despite repeated requests for help, Mira Commerce was unable to identify the cause of these losses or provide a viable solution to restore performance.The agency completed the contracted work of delivering a new site but did not deliver any positive business outcomes. Their team acknowledged the technical work was performed as scoped but took no responsibility for the catastrophic business results, attributing them to factors outside their control or to my subsequent site management.Communication and support were inconsistent throughout the engagement. Key personnel were often unresponsive, causing delays and frustration when trying to address urgent issues.When it became clear that they didn’t know how to address the drop in traffic, Mira Commerce chose to end the relationship, leaving me to resolve the problems on my own. No meaningful remediation, refund, or strategic support was offered despite my requests.Reasons for Displeasure and Caution to OthersSevere Business Impact: The project set my business back significantly, leaving me in debt and struggling to recover lost traffic and revenue. The agency’s inability to troubleshoot or fix the issues compounded the damage.Lack of Accountability: Mira Commerce delivered the contracted work but did not stand behind the business results. Their unwillingness to take responsibility or provide effective post-launch support was unacceptable. This is not what I expect from agency that likes to highlight the awards they win and how great of a BigCommerce partner they are.Poor Communication: Delays and lack of responsiveness from key team members made it difficult to address problems quickly and effectively, further harming my business.No Remediation or Refund: Despite the clear negative outcome and my requests for a partial refund or further support, the agency refused to offer any compensation or meaningful assistance. **Company Response** The service provider responded on May 22, 2025.We’re sorry to hear the client was dissatisfied with the outcome. Mira Commerce delivered all contracted work professionally, including a BigCommerce V2 to V3 migration, UX improvements, and SEO-related optimizations.During this 2023 project, the client made independent decisions outside the scope of our engagement to minimize his spend on ecommerce infrastructure. This included replacing Algolia with a third-party search tool (Convermax) and removing standard category navigation. These changes had a substantial impact on traffic and site performance, implemented without full testing / SEO safeguards.We provided additional guidance / support beyond the contracted scope, including troubleshooting, recommendations, and multiple working sessions at no extra cost. However, expectations continued to escalate into areas unrelated to the signed contract. These included demands for guaranteed business outcomes, full CRO strategy, and post-launch recovery support that were never part of the engagement.We did not drop the client. After fulfilling our obligations and attempting to assist further, we recognized that the working relationship was no longer productive due to a fundamental misalignment between Mira’s scope of services and the client’s expectations.We stand by the quality of the work delivered and our team’s effort to help this client succeed. Website performance depends on many factors, including site management, content strategy, third-party tools, and ongoing operations. These variables are not guaranteed by a technology implementation alone.We wish the client continued success moving forward. --- #### SEO & E-Commerce Web Development for Aviation Publishing Co **The Project** - Services: E-Commerce Development, Search Engine Optimization, Web Development - Project size: Confidential - Project length: Jan. 2025 - Ongoing **Project Summary**: Mira Commerce has led the backend development of an aviation publishing company's website. The team has built the site on BigCommerce, integrated ERP systems, managed data, and worked on SEO. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, ASA2Fly - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 3, 2025 **Feedback Summary**: Mira Commerce has successfully upgraded the website, increasing traffic and sales for the client. The team has been responsive and communicative throughout the engagement, ensuring an effective workflow despite the project's slight delays. The team's competent and swift approach stands out. ""The whole team has done a great job."" **BACKGROUND** Introduce your business and what you do there.I’m the marketing director for ASA2Fly, an aviation supplies and academics company. We’re primarily a publishing company, and we make books and software to train people who are on the track to becoming pilots. In fact, we provide books and pilot supplies for people on the track to be all kinds of pilots, from private to professional airline pilots. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We have a B2B and a B2C platform, so we needed both of those capabilities available upon login. We also sell e-books and some digital products that require handoffs and some external systems to integrate. In truth, our website desperately needed an upgrade. Basically, we needed help with website development. **SOLUTION** What was the scope of their involvement?We've worked with a few different partners, but Mira Commerce has been the leader on this project. They have helped us build our website.At first, we told them what we wanted and looked at their recommendations. They did much of the backend programming, and we managed most of the frontend. We also had to work with systems that would talk to each other, so we utilized custom fields to ensure we could deliver the information we needed to the right places.They have used BigCommerce for our e-commerce platform. In turn, we have used Acumatica for our ERP system and an older system called Able to manage some of our data. We also have apps and things that handle digital and physical products and calculate shipping based on whether a physical item has weight. Mira Commerce handles all the transactions we have to do with other services.We’re also using one of their tools now. They have an SEO tool that I’ve been using to clean up our website and fix broken things. This way, we integrate keywords into our products at the ERP level, which then go into BigCommerce.What is the team composition?We've probably worked with 6–8 different people, including graphic designers, architects, project managers, and relations people, who have talked to us and our leadership team. We have also talked to their leaders.How did you come to work with Mira Commerce?We talked to Acumatica and BigCommerce about it, and they gave us recommendations. We looked at a couple of other companies, but we felt really confident with Mira Commerce.What is the status of this engagement?We started working together in Q1 2021, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our primary customers are select customers who have stayed the same. We primarily sell through distribution, so 5% of our sales are end user customers finding people online.However, our website traffic and sales have definitely increased. Our website is so much easier to navigate now, and we’ve been able to do whatever we want to do. The website has crashed once or twice, but it has been resolved swiftly. The whole team has done a great job.How did Mira Commerce perform from a project management standpoint?The cost has been slightly higher than expected and has taken a bit longer. However, Mira Commerce has worked through it with us to the end. I knew it would take longer, so it’s not a complaint. We’re still happy in the end.Besides, we’re an enterprise-level customer and do development throughout the year. So, we have been using Jira to submit tickets to them. I’m in contact with someone from their team at least every two weeks, if not weekly, regarding things we want further development on, issues we might have, or questions about further development. They have had really good communication.What did you find most impressive about them?They have all done a great job doing what we asked them to do. Moreover, Mira Commerce has a great CEO leading them. I’ve talked to him and met him virtually. He does great things and is a very motivational person. He motivates his team and shows a lot of pride in that. I think that’s really key. We’re so confident in him, and his team is competent.Are there any areas they could improve?It’s been four years since we developed this website, but I can’t think of anything. We had to learn some of their systems, but that’s not a complaint. I don’t have a lot of things that were hard to work with them on because they have been very responsive. Mira Commerce has employees worldwide, so sometimes there have been time issues. Even then, things have been handled quickly and well.Do you have any advice for potential customers?Do your research first and know what you’re trying to accomplish with your website. Let them know about it, and learn as much as possible about all the other systems you must integrate before you start talking with Mira Commerce. --- #### Web Dev for eCommerce Products & Services Provider **The Project** - Services: E-Commerce Development, UX/UI Design, Web Development - Project size: Confidential - Project length: Nov. 2021 - Ongoing **Project Summary**: Mira Commerce provides web development services for an eCommerce products and services provider. The team is responsible for implementing and creating custom web development solutions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Creative Director, eCommerce Products & Services Provider - Industry: eCommerce - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 5, 2024 **Feedback Summary**: Mira Commerce has been integral to the client's web development strategy, helping them deploy new campaigns and assets. Moreover, the team has played a significant role in helping the client achieve their growth goals thanks to their top-notch project management and organizational skills. ""They're a nimble team, able to work on several projects simultaneously."" **BACKGROUND** Please describe your company and position. I am the Creative Director of an ecommerce company Describe what your company does in a single sentence.We're a family of brands that provide a vast range of products and services to industries including fitness, hospitality, education, and more to keep businesses operating at their best. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?High quality web development **SOLUTION** How did you find Mira Commerce?Online SearchReferralWhy did you select Mira Commerce over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Mira Commerce were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Mira Commerce provides front and back end development services for our family of brands, including Zogics, The Cleaning Station, Amenie, and Ardent Fitness. They create custom development solutions for the front end display of our BigCommerce stores along with back end technical support. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Mira Commerce is integral to our web development strategy. They help us deploy new campaigns and assets to advertise new products and services. With their support on the development side of our websites, our company has grown exponentially in the past few years and expanded with the launch of new brands, all of which Mira manages when it comes to web development. Since our business is primarily conducted online and through our digital assets, Mira has played a significant role in helping us achieve our growth goals.Describe their project management. Did they deliver items on time? How did they respond to your needs?Mira's project management is top-notch, and their ticket system is very well organized, thorough, and detailed. Their project management team communicates very well with us and prioritizes projects to meet our deadlines. They're a nimble team, able to work on several projects simultaneously, and always deliver on time and at the high quality we expect.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Mira has been a reliable partner for us since we've worked with them. I highly value their organization when it comes to project management, along with their vast knowledge of BigCommerce and their skill with front-end development.Are there any areas for improvement or something Mira Commerce could have done differently?I can't think of anything I would change about our partnership with Mira Commerce. --- #### Headless E-Commerce App Dev for Firearms Company **The Project** - Services: E-Commerce Development, UX/UI Design - Project size: Confidential - Project length: Apr. - Dec. 2023 **Project Summary**: Mira Commerce developed a headless e-commerce app for a firearms firm. They designed the UI/UX, implemented APIs and scripts, built a custom configurator, ensured Core Web Vital KPI compliance, and ran tests. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of E-Commerce, Staccato 2011 - Industry: Consumer products & services - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 16, 2024 **Feedback Summary**: Mira Commerce helped the client boost their conversion rate, top-line revenue, and average order value YoY. The team managed the project well, responding promptly to issues, recommending various solutions, and accommodating change requests. They also communicated via email and messaging apps. ""Their team was extremely responsive to change requests and always available to help brainstorm new solutions."" **BACKGROUND** Please describe your company and position.I am the VP of E-Commerce of Staccato 2011.Describe what your company does in a single sentence.Made in the USA, Staccato 2011® produces the world's best shooting handgun. Our mission is to support those that protect and embody American freedoms. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Architect, develop, and launch a best-in-class headless application **SOLUTION** How did you find Mira Commerce?ReferralWhy did you select Mira Commerce over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Mira Commerce was brought on to assist in architecting a new headless tech stack and bringing this to life by developing a best-in-class ecommerce application.  This consisted of the below deliverables:Assist in selecting partners and solutions to meet our UX requirementsImplement partners into our new application via API and scriptsArchitecture of sandbox, staging, and production environments across multiple platformsPass all Core Web Vital KPIs on desktop and mobile experiencePixel perfect development of UI that was deliver via Figma by our internal teamDevelopment of complex custom configuratorQA and deployment of applicationOngoing support **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Mira was able to deliver and launch the project on time and within budget.  Below are a few highlights of the launch:Massive site speed improvements with Core Web Vitals in the green on both desktop and mobileConversion Rate and AOV increases YoYSignificant topline revenue increases YoYDescribe their project management. Did they deliver items on time? How did they respond to your needs?Mira Commerce did a fantastic job managing this project.  They were able to quickly respond to changes/challenges that came up during the build, as well as make recommendations on potential options to solve these hurdles. We/Staccato also were responsibile for certain aspects of the migration/build, and their team helped drive these tasks to completion. Their team was extremely responsive to change requests and always available to help brainstorm new solutions.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Mira Commerce is much more than just an SI agency, they truly become your partner.  The team at Mira is beyond helpful in navigating the composable commerce space and without their expertise our launch would not have been as successful.  We were very lucky to have Mira on our side.Are there any areas for improvement or something Mira Commerce could have done differently?There aren't many things that stand out.  The only issue we experienced was the development methodology at the beginning of the project, but that was quickly addressed without significant impact. --- #### E-Commerce Development for Retail Company **The Project** - Services: E-Commerce Development - Project size: Confidential - Project length: Sep. 2025 - Ongoing **Project Summary**: A retail company has hired Mira Commerce to update their BigCommerce frontend theme, making UX/UI template modifications and optimizations. The team has also made technical SEO adjustments. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing & E-Commerce Manager, BookPal - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 9, 2026 **Feedback Summary**: The client has seen a technical success in their schema implementation, which has been successfully indexed in over 10,000 products. Mira Commerce's project management is very organized, and the client is impressed by the amount of support they've been receiving from the team's members. ""I'm impressed by the amount of support we receive from different team members."" **BACKGROUND** Introduce your business and what you do there.I'm the marketing and e-commerce manager for BookPal, a retail company that specializes in bulk book sales, offering discounted prices, personalized service, and logistics support for organizations, schools, corporations, and authors needing large quantities of new books delivered efficiently and on time. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We needed a technical cleanup of our website's code to align with BigCommerce's best practices. Our site required some work beneath the surface to address recurring issues we were experiencing with SEO, Google Merchant Feed, and other aspects. **SOLUTION** What was the scope of their involvement?Mira Commerce has been responsible for updating our BigCommerce front-end theme, making adjustments and optimizations to the UX/UI template, analyzing custom fields, reorganizing them, and presenting them in the UI. Additionally, they've been in charge of making technical SEO adjustments, fixing snippets, and optimizing site scripts to drive technical performance improvements. After launching the new site, we decided to partner with them for ongoing support.What is the team composition?We work with 3–4 members of Mira Commerce's team.How did you come to work with Mira Commerce?Our company president actually discovered Mira Commerce. We were searching for a partner to help redesign our BigCommerce store, and they were one of the few agencies proficient in the platform.What is the status of this engagement?We started working with them in September 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Since working with Mira Commerce, we've seen a technical success in our schema implementation, which has been successfully indexed in 10,000+ products (up from <1,000). Additionally, our US revenue is up +60% year-over-year (YoY), and our high-value US traffic is converting at a much higher rate. While our total traffic volume has fluctuated (even during migrations), the efficiency of our site has grown. The new design is converting visitors into purchasers at nearly 3.7x the rate of the previous year.How did Mira Commerce perform from a project management standpoint?Mira Commerce's project management is very organized. We primarily communicate through virtual meetings.What did you find most impressive about them?I'm impressed by the amount of support we receive from different team members. Additionally, the ease of project management and communication has made this the smoothest site redesign we've experienced.Are there any areas they could improve?I can't think of anything at the moment. --- #### Website Revamp for Custom Uniform Manufacturer **The Project** - Services: E-Commerce Development, Web Development - Project size: Confidential - Project length: Nov. 2025 - Ongoing **Project Summary**: Mira Commerce has redesigned the product detail page, category landing page, and schema pages of a custom uniform manufacturer. The team has also worked on ADA compliance and information format consistency. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, A Cut Above Uniforms - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 8, 2026 **Feedback Summary**: Mira Commerce's work has improved the client's shopping experience, searchability, and speed. The team's efforts have also enhanced the client's conversion rate. Mira Commerce's project management and knowledge are impressive. The team delivers on time. ""Our conversion rate appears to be improving."" **BACKGROUND** Introduce your business and what you do there.I’m the president of a company that designs and manufactures custom and stock uniforms for aviation, corporate, technical, and public safety sectors, delivering innovative and comfortable career apparel worldwide. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We needed help improving our product structuring to enhance our search, filtering, and consistent product detail page (PDP) pages. **SOLUTION** What was the scope of their involvement?Mira Commerce has redesigned our PDP, category landing page (CLP), and schema pages. The team has also worked on ADA compliance, information and style consistency, stability enhancements, as well as optimizing for search.What is the team composition?We’ve worked with 6 members of Mira Commerce’s team.How did you come to work with Mira Commerce?Mira Commerce was on BC's partner’s list, so we chose them because their company values aligned with ours.How much have you invested with them?So far, we’ve spent $50,000 with them.What is the status of this engagement?We started working together in November 2025, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Mira Commerce’s work has improved the shopping experience on our site with clearer navigation, search, category and product pages. Our conversion rate appears to be improving and consistent product structures make it simpler to publish editing procedures within our organization.How did Mira Commerce perform from a project management standpoint?Mira Commerce’s project management is impressive. The team delivers on time.What did you find most impressive about them?Mira Commerce’s strong knowledge and adherence to project timelines.Are there any areas they could improve?I don’t think there’s anything they can improve on. --- #### Web Design for Door Hardware Retailer **The Project** - Services: Ecommerce Marketing, Search Engine Optimization, Web Design - Project size: Confidential - Project length: Aug. 2025 - Ongoing **Project Summary**: Mira Commerce has redesigned a website for a door hardware retailer. They've migrated the client's product catalog from BigCommerce V2 to V3 and refreshed their logo and branding. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Door Locks Direct - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 26, 2026 **Feedback Summary**: Mira Commerce's work has improved the client's site speed, navigation, and data visibility. The client has also seen improved conversion rates and greater customer trust. Mira Commerce has delivered on time and is genuinely invested in the client's success. They're also knowledgeable and innovative. ""We're impressed by how genuinely invested they are in our success."" **BACKGROUND** Introduce your business and what you do there.I'm the president of Door Locks Direct, an online retailer of door hardware. We stock thousands of products and offer quick shipping, free standard keying, and expert advice. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish for your online retail business?We needed help with our website redesign, catalog migration from BigCommerce V2 to V3, and logo and brand refresh. **SOLUTION** What was the scope of their involvement?Mira Commerce has been responsible for our overall strategy, logo and branding refresh, full website redesign, and product catalog migration from BigCommerce V2 to V3. The team has also integrated Doofinder search and merchandising and CookieYes. Currently, they're providing ongoing support and enhancements.What is the team composition?We've worked with over 10 members of Mira Commerce's team. CEO, Head of CRO, Project Managers, Engagement Managers, Technical Leads, Designers, and Developers.How did you come to work with Mira Commerce?We found them through an online search and a referral on the BigCommerce partner portal. We chose them because their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.What is the status of this engagement?We started working together in August 2025, the website and brand refresh were launched in December, and the engagement is ongoing for support and enhancements. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Thanks to Mira Commerce's work, we've seen faster speed, better navigation to improve conversion ratios, more data visibility for better decisions, and refreshed branding for better customer trust. Repeat customers have said that our website is easy to use, especially for whole-home orders. Our search conversions are performing very well, and many new customers are finding the site and purchasing.How did Mira Commerce perform from a project management standpoint?Mira Commerce has delivered on time and has thorough project management using best-in-class tools and practices. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?We're impressed by how genuinely invested they are in our success. They're knowledgeable about the latest technology applications and are constantly looking for ways to improve our business.Are there any areas they could improve?No, we haven't had any major issues. We've only had a few bugs and product catalog issues that they've quickly resolved. --- #### E-Commerce Website Design & Development for Shooting Range **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: Confidential - Project length: May 2025 - Ongoing **Project Summary**: Mira Commerce has designed and developed an e-commerce website for a shooting range. The team has built the platform from scratch. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Managing Partner, Blackstone Shooting Sports - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 17, 2025 **Feedback Summary**: Mira Commerce's work has improved the site's performance, conversion rate, and speed. The team has delivered on time and communicated effectively via virtual meetings, email, and messaging apps. Mira Commerce's responsiveness and skill have stood out in the partnership. ""Mira Commerce’s developers are very responsive and skilled."" **BACKGROUND** Introduce your business and what you do there.I’m the managing partner of Blackstone Shooting Sports, a modern indoor shooting range in Charlotte. We offer training, retail sales of firearms and accessories, and amenities for both beginners and experienced shooters. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We needed help building a big e-commerce site. **SOLUTION** What was the scope of their involvement?Mira Commerce has helped us build our e-commerce site from scratch. The team has been responsible for the design and development of the platform.What is the team composition?We’ve worked with 2–5 members of Mira Commerce’s team.How did you come to work with Mira Commerce?We found them through an online search. We chose them because their company values aligned with ours.What is the status of this engagement?We started working together in May 2025, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Mira Commerce’s work has improved our site’s performance, conversion rate, and speed.How did Mira Commerce perform from a project management standpoint?Mira Commerce’s project management is good. The team delivers on time. We communicate via virtual meetings, email, and messaging apps.What did you find most impressive about them?Mira Commerce’s developers are very responsive and skilled.Are there any areas they could improve?NA --- #### Order Management System for Kitchen Goods Manufacturer **The Project** - Services: API Development, E-Commerce Development, Web Development - Project size: Confidential - Project length: Jan. - Sep. 2021 **Project Summary**: Mira Commerce was hired to set up an order management system for a kitchen goods manufacturer's e-commerce website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Global Head of Digital & IT, ZWILLING JA Henckels AG - Industry: Manufacturing - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 2, 2025 **Feedback Summary**: Mira Commerce successfully implemented the order management system, marking the project's success. The team established a smooth workflow through transparent and open communication and prompt support. What stood out about Mira Commerce was their internationality. ""They had a great project manager and team."" **BACKGROUND** Please describe your company and position.I am the Global Head of Digital and IT of ZWILLING J.A. Henckels AGDescribe what your company does in a single sentence.We manufacture kitchen goods like cutlery, pots and pans in europe and asia and sell it worldwide. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Implement Order Management System **SOLUTION** How did you find Mira Commerce?ReferralWhy did you select Mira Commerce over others?Good value for costReferred to meHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Implementation of a order management system in multiple markets **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Successfull implementation or the order management systemDescribe their project management. Did they deliver items on time? How did they respond to your needs?They had a great project manager and team. Very transparent, open for discussions but confident in what is possible and what not and what contributes to the project and what not.What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?InternationalityAre there any areas for improvement or something Mira Commerce could have done differently?no --- #### Website Migration & Dev for Horse Clothing Co **The Project** - Services: Web Development - Project size: Confidential - Project length: Apr. 2025 - Ongoing **Project Summary**: Mira Commerce has helped a horse clothing company migrate their website from Shopify to BigCommerce. The team has transferred all product images, product and website information, and online store locator. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Marketing, 5/A Baker - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Jul 7, 2025 **Feedback Summary**: Mira Commerce has successfully completed the migration with no downtime, and the client received positive feedback from customers about the new website. The team has tracked progress well, communicated effectively, and been responsive. Their attention to detail is second to none. ""They did everything as expected and did great."" **BACKGROUND** Introduce your business and what you do there.For over a century, 5/A Baker has been the gold standard in horse clothing, combining luxury with durability. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?We needed help migrating our website from Shopify to BigCommerce. **SOLUTION** What was the scope of their involvement?Mira Commerce helped us migrate our website from Shopify to BigCommerce. The team transferred all product images, product information, website information, online store locator, and more.What is the team composition?We worked with five team members from Mira Commerce.How did you come to work with Mira Commerce?We found Mira Commerce through an online search. We chose the team because they had great reviews, a strong team, and a process we felt would be valuable to our project.What is the status of this engagement?We started working with Mira Commerce in April 2025, and the project is wrapping up now. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Every challenge we ran into was fixed and addressed by the Mira Commerce team. We had a few technical challenges with our products and some website framework issues. The team identified where the challenges started and put together a plan to fix the issues. They also made some adjustments themselves.We tracked all project-based metrics weekly on Jira. Each new objective was listed as a sprint, and the results were tracked in each sprint. The objectives included the initial site transfer, PDP page setup, product information transfer, analytics setup, PLP page implementation, and more. These objectives were integral to our business continuing to run smoothly and efficiently.There was no downtime on our website, and we continued to use the website as expected. Our customers loved the new look and feel of the website. They specifically liked the ease of use and the overall look of the new website.How did Mira Commerce perform from a project management standpoint?The project management was fantastic. Mira Commerce delivered on time and responded well to our needs. We had the best communication we’ve experienced working with a collaborator. We used Slack, email, and Jira for communication.What did you find most impressive about them?We were most impressed with Mira Commerce’s attention to detail and the speed at which they delivered everything.Are there any areas they could improve?No, there was nothing they could improve. They did everything as expected and did great. --- #### E-Commerce Site Dev for Long-Range Projectile Manufacturer **The Project** - Services: E-Commerce Development, Web Development - Project size: Confidential - Project length: Sep. 2024 - Ongoing **Project Summary**: Mira Commerce has built new websites for a long-range projectile manufacturer. The team has onboarded the client with BigCommerce multi-storefronts, customized layouts, and automated transactional emails. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing & Business Development, Manufacturing - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 3, 2025 **Feedback Summary**: Mira Commerce has helped the client organize their data, benefiting their website development and overall product portfolio. The team has an excellent project manager who holds the client accountable. They also learn about the client's business to identify and provide the most impactful solutions. ""It has been easily one of the best experiences with an outside service provider that I've ever been a part of."" **BACKGROUND** Introduce your business and what you do there.I’m the VP of marketing and business development at a manufacturing company. We manufacture high-accuracy, match-grade projectiles for long-range shooting. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Mira Commerce?At the highest level, we wanted to grow our DTC business. More specifically, we wanted new websites with vastly improved UI and UX. We also wanted to automate some internal processes with our ERP system. **SOLUTION** What was the scope of their involvement?Mira Commerce built our new websites from scratch. They onboarded us with BigCommerce multi-storefronts. We now have new websites, custom filtering, improved layout, automated transactional emails, and custom layouts for PLPs and PDPs.What is the team composition?We have around five people supporting the new website building under me.How did you come to work with Mira Commerce?We found Mira Commerce through a referral. We had a report with Sergei (CEO), and we liked their portfolio. We liked every site they built and thought they understood what we were interested in the best.What is the status of this engagement?We started working together in September 2024, and the project is still ongoing. We’re moving forward in multiple phases and are currently in phase two. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Mira Commerce has helped us lay out all of our data in a manner that not only helps us with our website development but also with our overall product portfolio. It was easily one of the best experiences with an outside service provider I've ever been a part of.How did Mira Commerce perform from a project management standpoint?We had very little internal motivation or data in a consolidated manner. Mira Commerce held us to task with an amazing project manager, Ash (Senior Project Manager), with dedicated timelines and action items. Communication is primarily through phone and email.What did you find most impressive about them?Mira Commerce knew nothing about our business but threw themselves into it to learn. They did this to help us identify what would be most important and impactful to our consumers.Are there any areas they could improve?There’s nothing I can come up with. --- #### E-Commerce Website Design & Development for Nonprofit Org **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Nov. 2024 - Apr. 2025 **Project Summary**: Mira Commerce has designed an e-commerce website for a nonprofit organization. The team has also customized the site's category pages and added a zoom feature to product images and an upsell pop-up. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** CMO, National Fatherhood Initiative - Industry: Non-profit - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 3, 2025 **Feedback Summary**: Mira Commerce has delivered excellent work, meeting the client's expectations. The client appreciated the user guide created by the team. Mira Commerce was quick to assist and support the client's requests and communicated via email. ""The Mira team does excellent work."" **BACKGROUND** Please describe your company and position.I am the CMO of National Fatherhood InitiativeDescribe what your company does in a single sentence.National Fatherhood Initiative® increases father involvement nationwide by equipping communities and human service organizations with the training, programs, and resources they need to be father inclusive. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Category pages customizationProduct description page customization **SOLUTION** How did you find Mira Commerce?sales contacted meWhy did you select Mira Commerce over others?High ratingsGood value for costRecent BigCommerce partner awardHow many teammates from Mira Commerce were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.After designing our e-commerce website, we desired further customization to our programs and print category pages. We also needed an upsell pop-up on specific PDPs. FInally, we needed to add a zoom feature on the product images on the PDP. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?TBD at this time.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Mira team does excellent work. There were times when we had gaps in production, and I had to reach out for updates. When I had requests for revisions they were quick to assist and solve for my requests.What was your primary form of communication with Mira Commerce?Email or Messaging AppWhat did you find most impressive or unique about this company?I appreciate the User Guide they created that can be added to as they develop more custom items for us.Are there any areas for improvement or something Mira Commerce could have done differently?Mira could better communicate timelines for estimated work completion. --- #### SEO, E-Commerce Strat & Web Services for T-Shirt Company **The Project** - Services: E-Commerce Development, Search Engine Optimization, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: Mira Commerce provides SEO and e-commerce strategy services for a t-shirt decoration supplies company. The team is also involved in other unique projects, such as website redesigns and platform migrations.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Visionary, Heat Transfer Warehouse - Industry: Consumer products & services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 24, 2024 **Feedback Summary**: The client is happy with Mira Commerce’s work, which has led to successful projects and better SEO. The team’s project management approach is good. They’re on time and responsive to the client’s needs when issues arise. Their resources have in-depth skills. Overall, the partnership is a success. ""I’m impressed with their teammates and depth."" **BACKGROUND** Please describe your company and position.I am the Visionary of Heat Transfer WarehouseDescribe what your company does in a single sentence.T-shirt Decoration Supplies  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Mira Commerce to accomplish?Expertise **SOLUTION** How did you find Mira Commerce?Big CommerceWhy did you select Mira Commerce over others?Great culture fitCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Mira Commerce handles SEO, e-commerce strategy, and special projects. They boost site visibility with SEO, provide ongoing e-commerce guidance to improve sales and user experience and tackle unique projects like site redesigns and platform migrations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Project was finished and improved SEO scans Describe their project management. Did they deliver items on time? How did they respond to your needs?Always on time and ready to respond to our needs when things come up. What was your primary form of communication with Mira Commerce?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I’m impressed with their teammates and depth.Are there any areas for improvement or something Mira Commerce could have done differently?They are pretty spot on and nothing I can think of that would be different.  --- ## Portfolio & Awards ### Staccato Headless BigCommerce Implementation Staccato produces premium American handguns, backed by a quarter-century of innovation and 25% veteran leadership, ensuring duty-ready reliability and precision. Mira Commerce completed a Headless Composable BigCommerce implementation for Staccato, ensuring a solid foundation to build upon and grow online business with modular best-of-breed components, while maintaining a high performing site. ### Level Nine Sports - Next Level Ecommerce Level Nine Sports prides itself on having the most knowledgeable team of avid skiers, snowboarders, and bikers to support their enthusiast customers in both retail and online shopping.  To align with this vision, Mira provides ongoing support to continuously improve user experience and site performance. Supporting the migration to a new ECP, to custom customer support order tracking tools, to a new headless user experience, Mira works hand in hand with the L9 team to realize their customer commitment. Mira provided these services to L9: Ecommerce Platform Migration Headless Architecture Implementation User Engagement Enhancements Custom ERP Integration Custom Serverless Apps Development ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_seo_company_sports_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_voice_search_optimization_company_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_bigcommerce_company_argentina_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_technical_seo_argentina_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_e-commerce_developers_argentina_2026.svg) ### Industry Recognitions - 2024 BigCommerce Catalyst Headless Delivery Award - 2021 BigCommerce Creative Problem Solving Award - 2022 BigCommerce Agency Partner of the Year - 2023 BigCommerce Delivery Excellence Agency Award ## Key Clients - DESTACO ## Packages ## About the Team ### Our Story Mira agency is a team defined by “All-In” Extreme Care. We don't just build sites; we move commerce forward through AI and MACH-powered innovation. Our mission is to transform complex challenges into personalized, scalable experiences. Guided by values like Build Trust and Never Stop, our unique edge lies in combining deep technical mastery with a human-centric approach. We are more than an agency; we are tireless partners in our clients' growth. ### What Sets Us Apart - Mira Values: Buit Trust, Create Value, Lead by Example, Act with Integrity, Never Stop! - Mira Vision & Mission: We see a future where AI in commerce works for people – making every experience personal, connected, and meaningful. Our mission is to help brands and merchants grow through digital experiences that deliver real results. Success isn’t a finish line; it’s an ongoing journey we share with our clients. ### Quick Facts - Multilingual Team - 16 Verified Clutch Clients - 22 years in business ### Tools and Technology - Jira - Google Drive - Confluence - Gusto - Slack - Google Meet - Trello - Google Docs - Bitbucket - AWS - Lucidchart - Figma ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 16 - Overall Review Rating: 4.6 Last Updated: 2026-06-04T17:37:40Z ### Business Entity - Business Entity Name: DEPLABS, Inc. - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: March 30, 2004 - Status: Active - Last Updated: November 26, 2024 - ID: 2439876 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: November 26, 2024 ## Locations (3) ### Walnut Creek, CA (Headquarters) - 2121 North California Boulevard, Suite 290 - Walnut Creek, CA 94596 - United States - 10 - 15 employees - Phone: +14154565600 ### Santa Fe de la Vera Cruz, Argentina - 180 Francisco Miguens, Tower 1 - Santa Fe de la Vera Cruz S3000 - Argentina - 21 - 30 employees - Phone: +543426304230 ### Warszawa, Poland - 146D Aleje Jerozolimskie - Warszawa 02-305 - Poland - 6 - 9 employees - Phone: +48228854428 ## Connections - Chris Pilarski (A Cut Above Uniforms) - Taylor Burke (Blackstone Shooting Sports) - Kayla Brown (BookPal) - Sergei Ostapenko (Mira Commerce) - Kolja Ferda (ZWILLING Gruppe) ## Contact Mira Commerce [Send a message](https://clutch.co/profile/mira-commerce) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/miracommerce) - [Facebook](https://www.facebook.com/miracommerceagency/) - [Instagram](https://www.instagram.com/miracommerceagency/)