MindMint Solutions

BACKGROUND

Please describe your company and position.

I am the COO of Sicom d.o.o.

Describe what your company does in a single sentence.

SW development company focusing on three areas: Healthcare, ERp systems with a focus on HRM and Payroll systems, and Web development custom Business Solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• - ISO 27001 implementation
• - DORA compliance

SOLUTION

How did you find MindMint Solutions?

• Online Search
• - Other – Email Marketing

Why did you select MindMint Solutions over others?

• Close to my geographic location
• Company values aligned

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work included implementation of ISO 27001. This covered risk assessment, policy and document creation, setting up security controls, information security internal audit and support during certification audit. Scope of work was also support with DORA compliance. This included gap analysis, updating documentation and consulting related to alignment with regulatory requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved our information security, achieved ISO 27001 certification and DORA compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

- Project is managed professionally, items are delivered on time with always quick responses. 

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

- Practical and clear approach of working.

Are there any areas for improvement or something MindMint Solutions could have done differently?

MindMint team was of great value and a perfect match for our (small) company size. Very responsive and proactive. Could not find any suggestion on what to improve, would rate them 10/10.

BACKGROUND

Please describe your company and position.

I am the CTO of SankeyArt GmbH

Describe what your company does in a single sentence.

Turn financial statements into beautiful Sankey diagrams

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• Help with obtaining ISO 27001 certificate

SOLUTION

How did you find MindMint Solutions?

Online Search

Why did you select MindMint Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ISO/IEC 27001:2022 implementation and support:

- Phase 1. Training and Education (M1)
- Phase 2. Implementation (M1 - M2)
- Phase 3. Internal audit with reporting (M1 - M2)
- Phase 4. Support during certification audit (M1 - M2)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MindMint brought us to a place of having a ISO 27001 certification audit within 2 months of working together and the audit itself went really well (we're waiting for the certification badge).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely responsive via multiple channels - Slack, email, document comments and video calls. They also had a clear process and a system of templates to work with which helped guide us forward. In the end they prepared all the documentation for us based mainly on our video sessions. The questions they were asking were very targetted and they were very fast and efficient in assessing our situation. They were also very flexible with integrating with our existing documentation.

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility, communication and balance between hard compliance and practical considerations given we're a small startup. Goran and Maja were both excellent on all these fronts!

Are there any areas for improvement or something MindMint Solutions could have done differently?

I can't really think of anything here, they were so amazing at their job!

BACKGROUND

Please describe your company and position.

I am the Founder of Academy of Mine

Describe what your company does in a single sentence.

Customized eLearning Platform for Training companies to scale their professional training and continuing education business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• Get ISO 27001 certification

SOLUTION

How did you find MindMint Solutions?

Online Search

Why did you select MindMint Solutions over others?

• Pricing fit our budget
• Company values aligned

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mindmint helped our company prepare for and get certified with ISO 27001, a standard Data and IT process and security certificate for Software Companies. Key Deliverables:

• Audit existing Systems and Process
• Audit Key Personnel records
• Audit current Data Breach policies and response
• Audit and enforce Single Sign On (SSO) for all employees along with 2 factor authentication for key access
• Audit data backups and hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measuable outcomes:

• Improve existing IT and Data processes
• Readiness for external auditor for ISO 27001 Certification

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management by their team was top notch Very professonal, came prepared and delivered everything on time as promised. 

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company and team were very experienced in what they do, well informed about the industry in general and knew how to work with companies of our size. They made it very easy to finally get an external auditor to come in and certify. 

Are there any areas for improvement or something MindMint Solutions could have done differently?

Cannot think of any area to improve. 

BACKGROUND

Please describe your company and position.

I am an executive at Net at Work GmbH

Describe what your company does in a single sentence.

We are a Managed Services Provider for IT services in the Microsoft space and a software vendor für email security with our product NoSpamProxy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• ISO 27001 implementation
• Improve information security

SOLUTION

How did you find MindMint Solutions?

Email Marketing

Why did you select MindMint Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Consulting services to support implementation of ISO 27001 - education, implementation, internal audit, support during certification audit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful completion of a GAP analysis report, implementation of ISO 27001 requirements/controls, development of full set of ISMS documentation, detailed workshops for implementation of standard requirements, training and education (introduction training, detailed explanation of all ISO 27001 requirements and controls and company wide employee awareness training), conducting internal audit and readiness for certification as confirmed by pre-audit assessment. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was good. Everything delivered on time and maintainded clear communication. 

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The consultants are very experienced, communicate highly professionally, and were available quickly at all times. They have a very focused, pragmatic approach and excellent knowledge of the standards.

Are there any areas for improvement or something MindMint Solutions could have done differently?

There is nothing to do better.

BACKGROUND

Please describe your company and position.

I am the Managing director of GoBeyondProcurement

Describe what your company does in a single sentence.

Our company emerged from a shared frustration and a desire for positive change. Pascal, Jordy, Joel, and Andres came together, driven by dissatisfaction with inefficient software that consumed valuable time and hindered a smooth workflow.

Leveraging his years of experience in procurement strategies, Pascal saw the opportunity to transform frustration into innovation. Andres, specializing in AI, firmly believed that artificial intelligence could make a difference in simplifying complex processes. With a background in building user-friendly Microsoft Office 365 platforms, Jordy understood the importance of accessibility and simplicity. Joel pledged to promote all AI tools effectively.

Together, we shared a vision: We believe that the true potential of AI lies in its ability to be tailored to your specific procurement needs and usage scenarios. The concept of co-creation with our clients is ingrained in our DNA because we believe collaboration is the key to real success.

From this, our mission emerged: to share our knowledge by offering accessible and affordable AI training and making software products available. Together with you, we develop customized, secure, and reliable AI procurement tools that help you purchase faster, more efficiently, and easier based on your procurement, contract, or accounts payable data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• ISO27001 implementation

SOLUTION

How did you find MindMint Solutions?

Referral

Why did you select MindMint Solutions over others?

• Good value for cost
• Referred to me

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work: ISO 27001 implementation by developing an ISMS, conducting risk assessments, creating policies and preparing us for the certification audit. Key deliverables included a compliant ISMS, documented procedures and a successful audit outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the project include the successful implementation of an ISO 27001-compliant ISMS, the identification and mitigation of key security risks, the resolution of identified gaps and the achievement of our initial certification audit. These outcomes highlight the project’s success in enhancing our security framework and achieving compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very good project management throughout the whole ISO 27001 implementation. They delivered all items on time and the adapted to our requirements quickly. 

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise in information security/cybersecurity and the ability to simplify complex requirements into actionable steps. 

Are there any areas for improvement or something MindMint Solutions could have done differently?

They delivered excellent service, and we were delighted with their support. We don't see any areas for improvement. MindMint is a professional-driven organisation that supports its clients to ensure the best services. 

BACKGROUND

Please describe your company and position.

I am the CEO of Know Informacijske Tehnologije d.o.o.

Describe what your company does in a single sentence.

We are optimizing business processes, providing consulting services and developing enterprise applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• ISO/IEC 27001:2022
• ISO/IEC 20000-1:2018

SOLUTION

How did you find MindMint Solutions?

Email marketing

Why did you select MindMint Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes implementing ISO 27001 and ISO 20000-1 to establish a strong ISMS and SMS. The key deliverables of this work included carrying out the gap analysis, determining the scope of certification, developing necessary policies and procedures, for example, on risk management, asset management, and service catalog management; training the staff; performing internal audits; and preparing for certification audits. 
The project ensures the implementation of both standards, with a focus on securing information assets and enhancing service delivery processes to prepare for certification.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included achieving ISO 27001 and ISO 20000-1 certifications and demonstrating compliance with international standards. 
Additional outcomes included better information security and services management processes due to improved controls, improvement in service delivery, documented risks and asset registers, and enhanced staff awareness through training. 
The successful internal and certification audits validated the implemented systems' effectiveness, ensuring continuous improvement and client trust.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MindMint team managed the project well, delivering everything on time as promised. They listened to our needs, quickly solved problems, and updated us regularly. Their clear communication and flexibility made the process smooth and easy to follow.

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are organized and very responsive. They always met deadlines, ensured we were informed throughout the project, and, most importantly, were flexible. 

Are there any areas for improvement or something MindMint Solutions could have done differently?

They did a good job, and it is hard to find areas for improvement now. 

BACKGROUND

Please describe your company and position.

I am the Regional Manager of React BV Amsterdam

Describe what your company does in a single sentence.

React is international non-for-profit organization dealing with anti-counterfeiting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• Consulting and assisting in obtaining ISO/IEC 27001:2022

SOLUTION

How did you find MindMint Solutions?

Referral

Why did you select MindMint Solutions over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work related to implementation ISO27001:

• Compilation of required documentation for ISMS
• Compilation od mandatory documents (policies, procedures, SoA etc.)
• Compilation of mandatory record templates
• Delivery od document and record samples
• Document adjustment according to client requirements
• Basic education
• Introduction to ISMS and ISO/IEC 27001:2022
• Information security awareness
• ISMS Risk assesment
• Performing an integrated risk assessment for ISMS, including identifying risks, establishing a risk matrix, evaluating probability and impact, and formulating risk mitigation strategies
• Internal audit with reporting
• Internal audit execution
• Internal audit report
• Management review

The key deliverables include:

• implementing ISO 27001 controls
• preparing the necessary documentation
• conducting risk assessments
• conducting awareness education for employees
• ensuring compliance through internal audits and continual monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes included:

• achieving ISO27001 certification
• improving information security and implementing best practices in information security area
• creating a strong risk assessments
• creating and developing detailed policies and procedures
• competitiveness on the market
• demonstration of continuous monitoring
• improvement of security controls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was good, delivering on time and responding quickly to our needs.

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how easily they adapted and handled changes.

Are there any areas for improvement or something MindMint Solutions could have done differently?

While there is always room for refinement, their commitment to continuous improvement and excellence was truly remarkable.

BACKGROUND

Please describe your company and position.

I am the CEO of Layer

Describe what your company does in a single sentence.

Layer is software development company that is dedicated to providing tailored solutions for businesses of all sizes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• ISO/IEC 27001 certification
• ISO 9001 certification

SOLUTION

How did you find MindMint Solutions?

Referral

Why did you select MindMint Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project involves training, implementation and support for achieving ISO/IEC 27001 and ISO 9001 certifications. The key deliverables include employee training, implementation, documentation preparation and customization, internal audit and support during the certification audit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Certification Achievement: Obtaining ISO 27001 and ISO 9001 certifications shows compliance with international standards.
• Reduction in Security Incidents: A decrease in security incidents and data breaches reflects the impact of ISO 27001.
• Improved Process Efficiency: Efficient processes and reduced errors highlight the benefits of ISO 9001.
• Customer Satisfaction: Higher satisfaction scores and reduced complaints signal improved quality management.
• Audit Results: A reduction in audit findings indicates effective systems.
• Employee Training: Increased completion rates and scores show better awareness and understanding.
• Documentation Compliance: Improved and updated documentation reflects adherence to standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, sticking to the project schedule. They were responsive to our needs, addressing concerns and adapting to changes quickly. Their communication was clear and they kept us informed. Their effective project management played a key role in the project's success.

What was your primary form of communication with MindMint Solutions?

• In-Person Meeting
• Email or Messaging App
• Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated the MindMint's knowledge in information security and quality management system and their commitment to it. They met deadlines, adapted well to changes and challenges and communicated promptly with practical solutions.

Are there any areas for improvement or something MindMint Solutions could have done differently?

We found no need for improvement. They exceeded expectations and proactively managed challenges, ensuring a smooth project execution.

BACKGROUND

Please describe your company and position.

I am the CTO of Ignize sarl

Describe what your company does in a single sentence.

Financial data analysis, machine learning, data integration.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• ISO 27001:2022
• SOC 2 Type II

SOLUTION

How did you find MindMint Solutions?

Referral

Why did you select MindMint Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work was related to implementation of ISO 27001:2022 standard and SOC2 Type II report to improve our information security management system (ISMS) and compliance. The primary goal was to establish, implement, maintain and continually improve and ensure adherence to SOC 2 Type II requirements.

Key Deliverables
1. Initial Assessment and Gap Analysis

• Identified gaps in compliance with ISO 27001:2022 and SOC 2 Type II standards.
• Prepared a detailed gap analysis report outlining areas for improvement.

2. ISMS Development and Implementation (ISO 27001:2022)

• Creating policies, procedures and other needed documents
• Identifying and implementing risk assessment and treatment processes.
• Conducted awareness training for personnel on ISMS policies and procedures.
• Streamlining software development processes and improving operations

3. SOC 2 Type II Controls Implementation

• Identified and defined the trust service criteria relevant to the organization 
• Designed and implemented internal controls to meet SOC 2 Type II requirements
• Documented control activities and operational processes.
• Performed internal testing and assessments to ensure controls' effectiveness

4. Internal Audits and Management Reviews

• Conducted regular internal audits to evaluate compliance with ISO 27001:2022 and SOC 2 Type II controls.
• Performed management reviews to assess the effectiveness of the ISMS and control implementation.
• Addressed non-conformities, observations and opportunities for improvement in order to implement corrective actions.

5. Certification Preparation

• Preparation for the ISO 27001:2022 certification audit by an accredited certification body.
• Coordinate with external auditors for the SOC 2 Type II examination.

6. Support on external audits

• Provided necessary documentation and evidence to support compliance during external audits (for ISO 27001: 2022 and SOC 2 Type II=.
• Facilitated auditor interviews and requests.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in several measurable outcomes that demonstrate significant progress and success in enhancing our organization's information security posture and compliance. These outcomes include:

1. Certification achievement - Successfully obtained ISO 27001:2022 certification from an accredited certification body and received a SOC 2 Type II audit report
2. Risk reduction - identified security risks with effective risk assessment and treatment plans and reduction of security incidents, events and weaknesses. 
3. Control effectiveness - successfully implemented all ISO 27001:2022 and SOC 2 Type II controls and requirements
4. Employee training and awareness - increase in employee awareness and understanding of information security practices, as measured by post-training assessments
5. Creation and development of policies and procedures - different policies, procedures and other documentation created and developed
6. Operational efficiency - improved company processes, optimized resource utilization and improved information security posture
7. Improving trust of interested parties - increased customer trust and satisfaction and better market position and competitiveness by meeting industry-leading standards for information security and compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The MindMint Solutions team delivered all items on time, adhering strictly to the project timeline and milestones. They demonstrated very good responsiveness to our needs, promptly addressing any concerns and adapting to changes as required. They have an agile approach. Communication was clear, consistent and pragmatic, ensuring we were always informed of progress and next steps. Their proactive approach and dedication to excellence significantly contributed to the project's success. Overall, their project management was highly effective, making successful implementation of the project.

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their profound expertise in information security and their unwavering commitment to it. They consistently delivered projects on time, adhering to agile principles of work and adaptability. Their prompt response, proactive communication, and customized solutions demonstrated great responsiveness and professionalism.

Are there any areas for improvement or something MindMint Solutions could have done differently?

At this time, we have not identified any specific areas requiring improvement. The company's performance throughout the project was outstanding, consistently exceeding our expectations. We were particularly impressed by their ability to anticipate and address potential challenges proactively, ensuring a smooth and efficient implementation process.

BACKGROUND

Please describe your company and position.

I am the Executive of ondeso GmbH

Describe what your company does in a single sentence.

We develop software that enables plant operators, machines and plant manufacturers to manage their industrial PCs independently and efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MindMint Solutions to accomplish?

• Assistance in the audit process of ISO 27001 and ISO 9001

SOLUTION

How did you find MindMint Solutions?

Referral

Why did you select MindMint Solutions over others?

• Good value for cost
• Referred to me
• Other

How many teammates from MindMint Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Gap analysis with risks underlying

Setting up of templates and documentation in preparation for the audit

 Updating guidelines for the IMS policy

Information of employees on IMS and further policies to be observed

Internal audit prior the final certification audit

Participation in the certification audit

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful completion of the certification audit ISO 27001 and ISO 9001

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of MindMint is very professional, the team supported us very well and time effectively. The addressed topics were solved by them in an expert manner.

What was your primary form of communication with MindMint Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

High professional knowledge and standards. MindMint coped very well with tight timelines.

Are there any areas for improvement or something MindMint Solutions could have done differently?

MindMint showed to us professional expertise.