Merge Rocks

BACKGROUND

Please describe your company and position.

I am a Department Head of OroFi

Describe what your company does in a single sentence.

FinTech mobile app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Create layouts and components that ensured a consistent look and feel across our platform.

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their deliverables included detailed layouts and reusable components, each crafted to maintain a seamless user experience. The goal was to create visually appealing designs and ensure that our platform felt intuitive and cohesive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to an improved and cohesive design across our platform, and we received positive feedback on the updated look and usability. The work brought consistency and a more polished experience to our product, which has been well-received by our team and users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all items on time and were highly responsive to our feedback and requests for adjustments. Their team kept us updated throughout, making the process straightforward and collaborative.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Merge showed a strong understanding of how to create a consistent and user-friendly interface, ensuring that every component fit seamlessly into the overall design.

Are there any areas for improvement or something Merge Rocks could have done differently?

We were satisfied with their work. The entire process with Merge Rocks was smooth, and their designs aligned perfectly with our goals.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a data analytics company 

Describe what your company does in a single sentence.

Data analytics 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

Product UI/UX

SOLUTION

How did you find Merge Rocks?

Online Search

Why did you select Merge Rocks over others?

Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create the product design and UI/UX for Byanat platform. Focusing on creating the system design and the implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end product. The design was very creative and futuristic that can scale to the future needs of our customers. Easily customizable and can cater different use cases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. Merge team is really fast and the communication is really smooth. We were able to finish the major of modules on time. We did face minor delays but we were able to expedite the process and come up with a great output.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their level of understanding of our vision and product, and their ability to comprehend our requirements and convert them into designs.

Are there any areas for improvement or something Merge Rocks could have done differently?

Merge Rocks is a really solid company with very creative and knowledgeable designers. Our experience with them have been very smooth and fruitful. 

BACKGROUND

Please describe your company and position.

I am the CEO of Bamboo

Describe what your company does in a single sentence.

Savings platform for digital assets

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• Develop a pitch deck template

SOLUTION

How did you find Merge Rocks?

Referral

Why did you select Merge Rocks over others?

Referred to me

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Merge to create a customizable pitch deck for our investment platform. The goal was to have a professional and visually appealing deck that could be easily updated for different presentations and audiences.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've received positive feedback from clients and investors alike, praising the clarity and visual appeal of the deck.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was responsive, receptive to our feedback, and proactive in making necessary adjustments.

What was your primary form of communication with Merge Rocks?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise in graphic design combined with a strong grasp of our business objectives allowed them to create a pitch deck that effectively communicated our value proposition.

Are there any areas for improvement or something Merge Rocks could have done differently?

None. They were great.

BACKGROUND

Please describe your company and position.

I am the Founder of a web platform development company

Describe what your company does in a single sentence.

We develop web platforms for brands, start ups and agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Rocks to accomplish?

• To design a UI / UX for an intranet to be used by a biotech

SOLUTION

How did you find Merge Rocks?

LinkedIn

Why did you select Merge Rocks over others?

• Good value for cost
• Company values aligned

How many teammates from Merge Rocks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build a theme based upon branding guidelines
• Plan the UX
• Wireframe all pages / sections
• Design the UI

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To deliver to our standards and produce designs in such a way our developers could code without and friction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very attentive and forward thinking.

What was your primary form of communication with Merge Rocks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Merge Rocks' quality of work and resource size were most impressive.

Are there any areas for improvement or something Merge Rocks could have done differently?

No we were happy back then and continue to work with them on new projects.

BACKGROUND

Please describe your company and position.

 I am the CEO of a Data Management Company

Describe what your company does in a single sentence.

Data Management solution to simplify user experience, modernize and provide intelligence and automation for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• UX Design
• UI Development
• UX Flows and Architecture

SOLUTION

How did you find Merge Development?

Online Search

Why did you select Merge Development over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Merge Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We requested help on the architecture and high fidelity UX designs and finally delivered this as a Web Application in Enterprise oriented experience, and high performance with high quality criteria.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timelines, deliveries, QA and bugs free.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were high professional on time schedules and deliveries. They meet all of our requirements.

What was your primary form of communication with Merge Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were suggesting solutions for improving overall quality, user experience and performance.

Are there any areas for improvement or something Merge Development could have done differently?

Maybe to extend the available technologies for micro services and enterprise-oriented approaching libraries with commercial frameworks.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of a behavior management solutions provider

Describe what your company does in a single sentence.

My company provides behavior management tools to schools that help them reduce behavioral barriers to student success.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• Re-do our company branding.
• Overhaul the website UX.
• Increase web conversions by 1%.

SOLUTION

How did you find Merge Development?

Online Search

Why did you select Merge Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Merge Development were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brand new website end-to-end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We focused primarily on the website conversion rate, which they successfully doubled from .5% to 1%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered all projects on time and within budget. We had weekly meetings to review progress, but they also provided async updates via Slack/Figma throughout the week, as well as tracked everything on Notion for us to see.

What was your primary form of communication with Merge Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their timeliness and their ability to take feedback as they built deliverables. We were incredibly impressed by the final product!

Are there any areas for improvement or something Merge Development could have done differently?

Honestly, no. Working with them was awesome. It's the best experience I've had working with a website/design agency.

BACKGROUND

Please describe your company and position.

I am the Director of CoderPad, Inc.

Describe what your company does in a single sentence.

Coderpad platform offers technical hiring tools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• Design help for our marketing team

SOLUTION

How did you find Merge Development?

Other

Why did you select Merge Development over others?

• Pricing fit our budget
• Other

What was the size of Merge Development’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Merge contractor helped us create several new marketing landing pages and marketing collaterals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Ability to talk to several good-quality designers in a short span of time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Close contact while we were in hiring mode. Rutine touch-bases after we selected our contractor.

What was your primary form of communication with Merge Development?

Virtual Meeting

What did you find most impressive or unique about this company?

They were a great partner and a good listener. They were also very positive in their interactions.

Are there any areas for improvement or something Merge Development could have done differently?

Pre-screening candidates with their English communication could make the process even more efficient.

BACKGROUND

Please describe your company and position.

I am the Co-founder of (a/an) Software

Describe what your company does in a single sentence.

Our software is a team-building platform for remote teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merge Development to accomplish?

• Work on designs and wireframes for our team-building app

SOLUTION

How did you find Merge Development?

Other

Why did you select Merge Development over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We had one of their designers working full time on our team and helping in the design and wireframing of our new app directly in Figma.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivered wireframes and mocks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The designer was working directly in our team with a good delivery cadence.

What was your primary form of communication with Merge Development?

Virtual Meeting

What did you find most impressive or unique about this company?

The presale communication process was really smooth. Also the selection of candidates and their portfolio is worth noting as well.

Are there any areas for improvement or something Merge Development could have done differently?

Despite the good results and outcomes, we needed a more experienced designer, so having a more broader pool of people could have been beneficial.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and Head of Product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Merge Development?

Merge designed and developed our website and also worked on the dashboard.

SOLUTION

How did you select this vendor?

One of the companies recommended Merge as a solid fintech design and development agency and we decided to give them a chance.

Describe the project in detail and walk through the stages of the project.

There are several parts of the project that Merge has been helping us with. They designed a web app, and they also designed and developed a website as well. The best part is that they completed the project in a couple of months

How many resources from the vendor's team worked with you, and what were their positions?

Design lead with a designer, and a small dev team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They accomplished to deliver a great design and ease of use in a data-providing platform for us, which is really hard to accomplish.

How effective was the workflow between your team and theirs?

The workflow was effective, all the deadlines were met. We were always informed regarding the stage of the project.

What did you find most impressive or unique about this company?

We find their approach to working processes, design, and development very satisfying and that usually only top agencies can provide. Also, they deliver everything very fast.

Are there any areas for improvement or something they could have done differently?

They could've led us more in terms of best use cases and design systems since we are not professional as they are we might not make the best decision as the customer at all times.

BACKGROUND

Please describe your company and your position there.

Chief Experience Officer and VP of Product Innovation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Merge Development?

We needed a refresh of our mobile app. We worked with Merge to collaborate with our UX team to refresh the design of our app.

SOLUTION

How did you select this vendor?

Merge reached out to our team. We interviewed and checkout their work. It was pretty solid so decided to engage with Merge.

Describe the project in detail and walk through the stages of the project.

Wireframing Prototyping UI Design UX Design Visual Design

How many resources from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We finished Phase 1 of the project which is a complete redesign and refresh of the UI. We are happy with the outcome and working on progressing to the next step which is engineering.

How effective was the workflow between your team and theirs?

It was very good. The Merge team was very good in communication in spite of the time difference. The tools we used to collaborate worked very well between both teams.

What did you find most impressive or unique about this company?

I was impressed with the talent in Merge and their communication skills. They are on the ball and very proactive. Their staff is also very easy to work with and willing to work out contracts, timelines, and deliverables.

Are there any areas for improvement or something they could have done differently?

Project management is tough to nail down when you are remote. All in all it was good but we could probably improve on both sides.