# Megaphone Marketing Megaphone Marketing Reviews (107), Pricing, Services & Verified Ratings - 4.7 out of 5 average review rating - 5 connections joined Megaphone Marketing's Network [Visit Website](https://megaphone.com.au/clutch-awards/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/megaphone-marketing) **Highest Rated Digital Marketing Agency - 96 Awards** 🏆 **Winner: Corporate Vision Awards – Best Performance-Led Digital Marketing Agency 2025** 🥇 **Voted Australia’s Leading Digital Marketing Agency 2023** 🏆 **96+ Clutch Awards \| AFR Fast 100 2023 \| Best Customer Service 4 Years Running** Headquartered in Melbourne, Megaphone is Australia’s first **AI-native growth partner** — an independently owned digital marketing agency trusted by 500+ brands to deliver performance with personality. For over a decade, we’ve helped businesses scale sustainably through innovative strategies that combine data, creativity, and AI optimisation. Our results speak for themselves: 🚀 59+ brands scaled beyond $2M 🚀 21+ brands surpassed $10M 🚀 11+ brands exceeded $100M 💰 Over **$46 million generated every month** for our partners We’ve worked with leading brands including **Lululemon, OzHarvest, Alias Mae, FCUK, F45, No Pong, Puma, Southern Comfort, and Make-A-Wish**. As a full-service agency, we specialise in **PPC, Social Media Advertising, Lead Generation, Programmatic, Amazon Ads, SEO, and Content Marketing** — with every strategy designed for long-term revenue growth. We don’t just run campaigns, we **build growth systems**. Our team becomes your team — proactive, transparent, and relentlessly focused on results. Our values: ✅ Proactive in every action ✅ Efficiently excellent ✅ Innovative trailblazers, not followers ✅ Passionate about what we do ✅ Authentic to the core Ready to grow? **Book a call** and see how Megaphone’s AI-powered strategies can take your business further, faster. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $100 - $149 - Number of employees: 50 - 249 - 3 Locations: - Cremorne, Australia (Headquarters) - Brisbane City, Australia - Erskineville, Australia - Founded in 2013 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Pay Per Click - 20% Digital Strategy - 20% Social Media Marketing - 10% Ecommerce Marketing - 10% Email Marketing - 10% Search Engine Optimization ### Focus Areas - eCommerce Marketing Focus: - 100% Shopify Marketing - PPC Focus: - 60% Google Adwords - 25% YouTube Advertising - 10% Amazon Advertising - 5% Bing Advertising - Social Media Focus: - 55% Facebook Advertising - 20% Instagram Advertising - 15% Tik Tok Advertising - 10% LinkedIn Advertising - SEO Focus: - 30% Content development - 20% Link earning & development - 20% Technical SEO - 10% Local search - 10% Mobile optimization - 10% SEO Reputation Management - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing ### Industries - 10% Hospitality & leisure - 10% Retail - 45% Advertising & marketing - 15% Arts, entertainment & music - 10% Consumer products & services - 10% Education ### Clients - 45% Small Business (<$10M) - 45% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.4 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Megaphone Marketing offers competitive pricing with project costs ranging from $3,000 to $70,000 annually, depending on client needs. Clients report high ROI, often exceeding 10x, showcasing strong value for cost. Some reviews suggest improving pricing structures for better clarity. **Most Common Project Size**: Less than $10,000 based on 96 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Social Media Marketing: $10,000 to $49,000 based on 47 reviews - Other Digital Marketing: $10,000 to $49,000 based on 40 reviews - Pay Per Click: Less than $10,000 based on 15 reviews - Search Engine Optimization: $50,000 to $199,999 based on 13 reviews - Advertising: Less than $10,000 based on 13 reviews - Digital Strategy: $10,000 to $49,000 based on 11 reviews - Email Marketing: $10,000 to $49,000 based on 5 reviews - Ecommerce Marketing: $10,000 to $49,000 based on 5 reviews - Marketing Strategy: $50,000 to $199,999 based on 2 reviews - E-Commerce Development: $10,000 to $49,000 based on 2 reviews - Content Marketing: $10,000 to $49,000 based on 2 reviews - Branding: Less than $10,000 based on 2 reviews - Web Development: Less than $10,000 based on 2 reviews - Business Consulting: Less than $10,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Megaphone Marketing Review Insights Overall Review Rating: 4.7 - Quality: 4.7 - Schedule: 4.8 - Cost: 4.4 - Willing to Refer: 4.7 ### Top Mentions - Communicative (32 mentions) - Knowledgeable (14 mentions) - Results-oriented (14 mentions) - Easy to work with (11 mentions) - High-quality work (11 mentions) - Timely (11 mentions) - Proactive (8 mentions) - Professional (7 mentions) - Transparent (7 mentions) - Flexible (6 mentions) - Great project management (6 mentions) - Unique expertise (6 mentions) - Creative (5 mentions) - Exceptional results (5 mentions) - Great team (5 mentions) - Helpful (5 mentions) - Honest (5 mentions) - Puts the customer first (5 mentions) - Accommodating (4 mentions) - Exceeds expectations (4 mentions) ### Review Highlights **Innovative and Data-Driven Approach** Megaphone Marketing employs a creative and data-driven approach, frequently testing and optimizing campaigns to improve results. Clients appreciate their willingness to adapt strategies based on performance data and client feedback, ensuring tailored solutions that meet specific business needs. **Mixed Feedback on Copywriting Quality** Some clients have noted that the quality of copywriting could be improved, indicating that while the overall marketing strategies are effective, there might be room for refinement in the written content to better align with brand voices and messaging. **Success in Niche Markets** Megaphone Marketing has demonstrated success in targeting niche markets, with clients noting significant growth in brand awareness and customer engagement in specific demographics. This ability to effectively reach and resonate with niche audiences is a key strength. **Initial Setup and Strategy Development** Clients have highlighted the importance of the initial setup and strategy development phase, where Megaphone Marketing takes the time to understand the client's business and goals. This phase is crucial for aligning marketing efforts with business objectives and ensuring a successful partnership. **Proficient in Increasing Sales** Many clients have noted that Megaphone Marketing significantly increased their sales. The company consistently achieves high ROAS, with some clients experiencing growth rates over 50% and even as high as 400%. This indicates their strong capability in driving revenue through digital marketing strategies. **Creative Content Production** Megaphone Marketing excels in creating engaging and high-quality content for their campaigns. Clients have noted improvements in the quality of advertising and social media content, which have been well-received by audiences and contributed to increased brand visibility. **Dedicated and Professional Team** The team at Megaphone Marketing is described as professional, knowledgeable, and genuinely invested in their clients' success. Clients appreciate their expertise and the personal touch they bring to each project, often going above and beyond to achieve desired outcomes. **Strong Project Management** Clients have praised Megaphone Marketing for their strong project management skills. They maintain clear communication, provide regular updates, and are highly responsive to client needs and feedback. This has resulted in a smooth workflow and effective collaboration. **Challenges with Pricing and ROI** While many clients are satisfied with the results, some have mentioned challenges with pricing structures and the need for better ROI. This suggests that while Megaphone Marketing is effective, clients may need to carefully consider budget allocations and expected returns. **Effective Social Media Strategies** Megaphone Marketing is highly regarded for their social media marketing strategies, particularly on platforms like Facebook and Instagram. Clients have reported significant increases in brand awareness and engagement, with some campaigns resulting in a substantial rise in followers and customer interactions. ### Megaphone Marketing Reviews #### Digital Marketing for Men's Online Fashion Store (Featured Review) **The Project** - Services: Other Digital Marketing - Project size: $200,000 to $999,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Megaphone Marketing provides digital marketing services for an online fashion store. They are responsible for managing the client's Meta, Google, and EDM accounts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Caye Collection - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jan 5, 2023 **Feedback Summary**: The client is very pleased with the quality of Megaphone Marketing's work and the personal touch that their team put into the project. They are professional and attentive to the client's needs, which ensures an effective workflow. Their honesty and business model are hallmarks of their work. ""They genuinely want the best for not only the business but us as individuals, and it is very refreshing to see that."" **BACKGROUND** Please describe your company and your position there. Mens online fashion store **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We engaged megaphone marketing to run all our digital marketing solutions. **SOLUTION** How did you select this vendor and what were the deciding factors? We were highly recommended and we loved there professionalism and way of working which aligned with our business model. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. They were engaged to run all our Meta, google and EDM, they handed all creatives, add structure and delivery. How many resources from the vendor's team worked with you, and what were their positions? Our main point of call was our marketing manager Jamie, she handed all our accounts and we cannot thank and recommend her enough. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Results have been great, they have overachieved, we had ket KPI's and business objectives we wanted to hit and they delivered over and above. General day to day ad management was done at a high level and we never failed to see results. How effective was the workflow between your team and theirs? Great. Team was all very transparent and most importantly prompt. they knew when there was a sense of urgency and never had an issue in delivering under pressure moments. What did you find most impressive or unique about this company? Professionalism and sense of care. They genuinely want the best for not only the business but us as individuals, and it is very refreshing to see that. Are there any areas for improvement or something they could have done differently? I think the job and there business model is great and from my point of view there isn't any need to improve. --- #### Social Media Marketing for Music Company **The Project** - Services: Social Media Marketing - Project size: Confidential - Project length: May 2023 - Aug. 2025 **Project Summary**: Megaphone Marketing managed advertising campaigns for a music company on Facebook and Instagram. The team created ad assets, headlines, and copy for the client's ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, JazzElm Music LLC - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 23, 2025 **Feedback Summary**: Megaphone Marketing helped the client significantly increase brand awareness and sales. The team delivered work on time and was always available for support and communication. The client praised the team's efforts to learn about the client's brand and for their ad campaign expertise. ""They are super responsive in their communication and always available to take questions or hear out ideas."" **BACKGROUND** Please describe your company and position.I am the Director of JazzElm Music LLCDescribe what your company does in a single sentence.We are a music company based in New York City, that runs an online course for jazz singers. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Megaphone Marketing to accomplish?Market my online courseAdvertise my online course on facebook & instagramIncrease brand awareness and grow social media following **SOLUTION** How did you find Megaphone Marketing?ReferralWhy did you select Megaphone Marketing over others?Pricing fit our budgetReferred to meCompany values alignedHow many teammates from Megaphone Marketing were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Lily, my account manager at Megaphone, handles all the advertising campaigns inside facebook, for facebook and instagram. She puts together the headlines, copy and ad assets for the ads. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have significantly increased brand awareness of my product, as well as made great sales over the last 2.5 years I've been working with them, and ever increasing and on-going.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes - project deliverables are always delivered on time. The team are also always there for email support, or zoom/online video communication when needed.What was your primary form of communication with Megaphone Marketing?Virtual MeetingWhat did you find most impressive or unique about this company?Megaphone tried their best to learn about my brand as quickly as they could, understand my niche, understand my messaging, key avatar, and product. They are super responsive in their communication and always available to take questions or hear out ideas. They are also wonderful at running ad campaigns through facebook/Meta. They know that all backwards!Are there any areas for improvement or something Megaphone Marketing could have done differently?Not really, sometimes I have to re-do the copy in the ads, or headlines, but on those rare occasions its only because I understand my brand, audience, insider jargon & terminology and messaging a little better. But when that happens, it's not an issue, I just change it. --- #### Digital Marketing for Camping Equipment Retailer **The Project** - Services: Ecommerce Marketing, Email Marketing, Social Media Marketing - Project size: $200,000 to $999,999 - Project length: July 2024 - Ongoing **Project Summary**: Megaphone Marketing provides digital marketing services for a camping equipment retailer. The team handles the client's digital marketing strategies, social media management, and performance analysis. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, JMM Solutions - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 18, 2025 **Feedback Summary**: Megaphone Marketing has helped the client improve their brand awareness, engagement, and conversion rates. The team has a structured and professional approach to project management. They are highly responsive to the client's needs and feedback. Their creative and strategic insights are impressive. ""They demonstrate a structured and professional approach to project management."" **BACKGROUND** Please describe your company and position.I am the Director of JMM SolutionsDescribe what your company does in a single sentence.Online aftermarket tool and camping equipment sales.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Megaphone Marketing to accomplish?Increase Sales **SOLUTION** How did you find Megaphone Marketing?Online SearchWhy did you select Megaphone Marketing over others?High ratingsHow many teammates from Megaphone Marketing were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Megaphone are responsible for the development and execution of comprehensive creative and digital marketing strategies designed to increase business visibility, drive engagement, and support sustainable company growth. The scope encompasses brand elevation, targeted advertising, social media management, and performance analysis across key platforms, including Google and social media channels.1. Strategic PlanningConduct market analysis to understand current positioning, audience segments, and competitors.Define measurable marketing goals aligned with company growth objectives.Develop an integrated marketing strategy incorporating creative campaigns, social media, and search engine marketing.2. Creative DevelopmentDesign and produce branded content including digital ads, banners, videos, and other campaign materials.Refresh and align brand messaging for consistency across all platforms.Provide concepts for ongoing campaigns, promotions, and storytelling to boost audience engagement.3. Social Media ManagementDevelop and manage a content calendar for platforms such as Facebook, Instagram, LinkedIn, and others.Create engaging posts, stories, and reels tailored to target demographics.Monitor community engagement and manage audience interactions to build brand loyalty.4. Google Marketing StrategyImplement and manage Google Ads campaigns (Search, Display, and YouTube if relevant).Perform keyword research and competitor benchmarking to optimise ad spend.Continuously monitor and refine campaigns to improve click-through rates (CTR), conversions, and return on investment (ROI).5. Analytics and ReportingTrack campaign performance using tools such as Google Analytics, Meta Business Suite, etc.Provide monthly performance reports with insights and actionable recommendations.Adjust strategies based on data-driven results to improve outcomes over time.Key DeliverablesMarketing Strategy Document: Including campaign objectives, channels, timelines, and target KPIs.Creative Assets: Static and dynamic digital ads, videos, social media graphics, and promotional materials.Content Calendar: A forward-planning calendar detailing post frequency, platforms, and key themes.Live Ad Campaigns: Google Ads and Social Media Ad campaigns set up, launched, and actively managed.Monthly Performance Reports: Summarising key metrics, insights, and recommendations for optimisation.Audience Growth & Engagement Metrics: Regular tracking of follower growth, impressions, engagement rates, and conversion data.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1. Brand Awareness MetricsImpressions: Total number of times ads or content are shown (Google, social media).Reach: Unique number of users who have seen your content.Brand search volume: Increase in direct searches for your business name on Google.2. Engagement MetricsSocial media engagement rate: (Likes + Comments + Shares) ÷ Total Reach or Followers.Click-through rate (CTR): Percentage of users who click on ads or links in posts.Video views & completion rate: Particularly relevant for campaigns using reels, stories, or YouTube.3. Conversion MetricsLead generation: Number of enquiries, form submissions, or calls resulting from campaigns.Cost per lead (CPL): Advertising spend ÷ Number of leads generated.Website conversions: Number of sales, bookings, downloads, or other key actions completed.4. Website & SEO MetricsWebsite traffic: Growth in sessions and unique visitors.Bounce rate: Percentage of users who leave after viewing only one page (lower is better).Session duration: Time users spend on your site – indicator of interest.Organic keyword rankings: Improvement in Google rankings for target keywords.5. Return on Investment (ROI) MetricsReturn on Ad Spend (ROAS): Revenue generated from ads ÷ total ad spend.Customer acquisition cost (CAC): Total marketing spend ÷ new customers acquired.Revenue growth: Any increase in sales or business volume attributed to the marketing efforts.6. Project Management & Delivery MetricsTimeline adherence: Whether deliverables are met on schedule.Creative output volume: Number of ads, posts, videos, and assets delivered.Client satisfaction: Feedback or NPS score on agency performance and communication. Describe their project management. Did they deliver items on time? How did they respond to your needs?They demonstrate a structured and professional approach to project management. They provided a clear project timeline at the outset, with defined milestones, review checkpoints, and delivery dates. Project updates were communicated proactively, and any adjustments to scope or timelines were discussed transparently.TimelinessThe majority of deliverables were submitted on or ahead of schedule. When minor delays occurred, the agency communicated promptly and provided revised timelines, ensuring expectations were managed effectively.ResponsivenessThe team was highly responsive to our needs and feedback. They made themselves available for regular check-ins and were quick to action requests or resolve issues. Feedback loops were short, and they showed a strong commitment to ensuring we were satisfied with both strategy and execution.Overall, their project management processes supported smooth collaboration, timely delivery, and high-quality outputs aligned with our business objectives.What was your primary form of communication with Megaphone Marketing?In-Person MeetingWhat did you find most impressive or unique about this company?What stood out most was Megaphones ability to balance creativity with strategic insight. They didn’t just deliver visually appealing content—they took the time to understand our business goals and audience, tailoring campaigns that were both on-brand and results-driven.Their collaborative approach was also impressive. They made us feel like true partners in the process, regularly seeking feedback, offering proactive ideas, and adapting quickly as priorities shifted. The team showed genuine enthusiasm for our brand and consistently went above and beyond in their efforts.Additionally, their ability to seamlessly integrate across platforms—from Google Ads to social media content—ensured our messaging remained cohesive and impactful across all channels.Are there any areas for improvement or something Megaphone Marketing could have done differently?While overall performance was strong, there was really only one area where Megaphone could refine their approach:Enhanced industry-specific tailoring: While their general marketing knowledge was solid, there were moments where a more nuanced understanding of our specific industry or audience would have helped fine-tune messaging or targeting.That said, the team was always open to feedback and showed a willingness to adapt quickly when these points were raised. --- #### Google & Meta Marketing Services for Cake Store **The Project** - Services: Digital Strategy, Ecommerce Marketing, Email Marketing, Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Oct. 2023 - Ongoing **Project Summary**: Megaphone Marketing provides Google marketing services for a cake store. The client used to work with two people, but now they only work with one Google specialist. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.0 - Willing to Refer: 3.0 **The Reviewer** Co-Founder, Cake Store - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 9, 2025 **Feedback Summary**: While the client is somewhat satisfied with the results, Megaphone Marketing has been proactive in changing the strategies to improve them. The team communicates well via email and provides monthly reports. Overall, the client is happy with the service.  "“I’m happy with the service.”" **BACKGROUND** Introduce your business and what you do there.I’m the co-founder of a cake store. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing?We needed help with online marketing. We were using another company, but they weren’t delivering the results we were looking for. **SOLUTION** What was the scope of their involvement?Megaphone Marketing provides Google marketing services. They used to do Meta, but it wasn’t delivering the results we wanted, so we stopped. We’re about to start Meta again.What is the team composition?We mainly work with a Google specialist. How did you come to work with Megaphone Marketing?We found them online. We liked their website and the case studies they’d done, so we arranged a meeting and switched to them.How much have you invested with them?We’ve invested around $3,000 per month on top of the $3,000 advertising fee. What is the status of this engagement?We started working together in October 2023, and it’s ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? At the beginning of the engagement, I felt my sales were picking up, but they’ve slowed down a little bit. The strategies they’re using may not be suitable. However, they’ve been proactive in changing the strategies, and things are getting a little better.Overall, I’m somewhat satisfied. I can’t say I’m very satisfied with the results they’ve delivered, but at the moment, they’re my best option.How did Megaphone Marketing perform from a project management standpoint?There are no deadlines, so I have no comments on that. They send me monthly reports, and we communicate via email.Are there any employees from the service provider's team that you would like to give a shout-out to in this review?The responsiveness of the Google specialist we work with is quite good.What did you find most impressive about them?My website sales have increased, but it’s not as high as I want it to be.Are there any areas they could improve?I’m happy with the service. I’m not a specialist, so I don’t know how they can deliver better results. --- #### PPC & SMM for Motorcycle Gear Company **The Project** - Services: Pay Per Click, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: Megaphone Marketing has managed ads on Google and Meta platforms for a motorcycle gear company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Peak Moto - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 29, 2024 **Feedback Summary**: Megaphone Marketing has been focused on quadrupling the client's ROAS. They've demonstrated stellar project management skills and skillfully simplified any complex jargon into comprehensible ideas for the client. The service provider's responsiveness, proactivity, and friendliness are commendable. ""They are quick to respond to emails in a friendly and professional manner."" **BACKGROUND** Please describe your company and position.I am the Director of Peak MotoDescribe what your company does in a single sentence.Motorcycle gear and accessories specialising in women's gear. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Megaphone Marketing to accomplish?Increase revenue via paid advertising **SOLUTION** How did you find Megaphone Marketing?Online SearchWhy did you select Megaphone Marketing over others?High ratingsClose to my geographic locationGreat culture fitHow many teammates from Megaphone Marketing were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Advertise on Meta platforms and Google. Increase revenue with an ROAS target of 4x. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Revenue and ROASDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they have delivered and continue to deliver. They are quick to respond to emails in a friendly and professional manner. Lily is able to simplify complex jargon into ideas and strategies I can understand.What was your primary form of communication with Megaphone Marketing?Virtual MeetingWhat did you find most impressive or unique about this company?The level of project management skills and how well Lily is able to get ahead of our strategy yet remain relevant to the current situation. She is highly organised and proactive on our account, which means I do not have to spend time chasing up issues, she is already across it.Are there any areas for improvement or something Megaphone Marketing could have done differently?Pricepoint was a barrier when I first started; it prevented me from starting 6 months prior to actually doing so. If there was a halfway point with half the amount of their time on the account, it would have been easier for me to convert. I'm now someone who trusts Megaphone with what is essentially my livelihood, and wouldn't hesitate to spend more money with them if it meant more results. --- #### Digital Marketing for Food & Sports Nutrition Retailer **The Project** - Services: Advertising, Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2021 - Jan. 2023 **Project Summary**: Megaphone Marketing handled digital marketing for a food and sports nutrition retailer. Following a discovery phase, they identified less competitive channels to market in and worked on creatives. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Oxygen Essentials For Life - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 10, 2023 **Feedback Summary**: The engagement with Megaphone Marketing resulted in an impressive ROAS that surpassed the regular rate by eight times. The client's email database also grew by 8000 people, accounting for a successful partnership. Megaphone Marketing was a team that quickly resolved issues. ""We were impressed with their commitment to learning about our business."" **BACKGROUND** Please describe your company and your position there. I'm the Director of a health food and sports nutrition retailer providing exceptional prices on big bran and hard to find products. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We were looking to grow our market share and optimise conversions against the giants of our industry that have 100 fold of our marketing budget. **SOLUTION** How did you select this vendor? We shortlisted 6 agencies based on independent reviews and existing clients serviced. Megaphone stood out above all with their performance history and their initial thought/creativity in the prescreening and analysis of our company. Describe the scope of their work in detail. After a series of discovery meetings, Megaphone identified less competitive channels to market in and developed impressive creatives that stood out even in the most competitive channels. What was the team composition? We always had a direct line to our account manager Andy who made himself available all times of day and night. This was refreshing from prior experiences of briefing a new face every time we had a question or issue. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Megaphone were able to deliver impressive ROAS regular surpassing 8X. Prior to Megaphone, eccomerce attributed roughly 30% of our business revenue and within two years, it was nearly 70% of our revenue. Megaphone also grew our active email database by 8000 people that we could easily leverage for repeat purchases. How effective was the workflow between your team and theirs? Very effective. most issues were resolved on the same day. Having a direct line to an allocated manager was pivotal to this. What did you find most impressive about this company? We were impressed with their commitment to learning about our business, the market landscape and then harness their specialties to convert within it was most impressive. Is there any area for improvement or anything that could have been done differently? I'm satisfied with every factor of Megaphones service. --- #### Social Media Marketing Services for Personal Training Co **The Project** - Services: Search Engine Optimization, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: Megaphone Marketing provides social media marketing services for a personal training business. They manage advertising campaigns on Facebook and Instagram, work on SEO, and help with email marketing. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Director, CORE FOUNDATIONS PERSONAL TRAINING - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 30, 2022 **Feedback Summary**: Thanks to Megaphone Marketing’s efforts, the client has grown their business by 50% in one year and seen a 184% monthly increase in lead generation. The team is outstandingly accommodating, diligent, professional, and transparent. They manage the project well, meet deadlines, and respond quickly. "“Nothing seems to be difficult, so our experience has been great so far.”" **BACKGROUND** Introduce your business and what you do there. I’m the owner and director of CORE FOUNDATIONS PERSONAL TRAINING. We’re an appointment-only personal training business in Melbourne, Australia. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing? We wanted to increase our advertising and reach to grow our business. We’d been using another service provider, but they let us down with their service during the COVID-19 pandemic. We hit a roadblock because we were closed for 5–7 months. After several months off from doing advertising, our goal was to double the business in the next two years. Therefore, we were looking for a local marketing team that could help us cultivate our message and be our long-term partner. **SOLUTION** What was the scope of their involvement? Megaphone Marketing manages our advertising on Facebook and Instagram. We have full-time marketing programs and a monthly marketing spend guaranteed for different types of ads about the various services we offer. They've also worked on SEO and helped us build 1–2 emails that go out to our regular client base each month. What is the team composition? We typically deal with an account manager; he’s our main point of contact. How did you come to work with Megaphone Marketing? When we wanted to get back to advertising, we sat down and looked online at major agencies that popped up on the most significant Google rankings and reviews in Melbourne. We sent a pitch deck to all of them with what we were trying to do and where we were going. We got 3–4 service providers to pitch us why they were the best. Our initial contact with Megaphone Marketing was with one of their sales executives. They presented the structure of how they’d help our business, but we mainly liked the enthusiasm and general excitement they had for our project. They were interested in working with us even though we were a smaller client for them. How much have you invested with them? We spend about $70,000 annually. What is the status of this engagement? We started working with them in March 2021, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve gotten good results and seen about a 184% increase in lead generation per month since we’ve run the program. The quality of leads is higher than anything else we’ve ever used, and we have a greater conversion rate based on the leads. Overall, the leads have contributed to our business, which has grown by 50% this year alone. How did Megaphone Marketing perform from a project management standpoint? Megaphone Marketing’s team has been incredibly helpful and diligent; they’ve even come to our facility to visit us and go through our process to understand why we’re different. We’ve pushed them pretty hard to meet deadlines, but they’ve been accommodating and transparent. The team is honest if there’s something that will take longer or they can’t do. We have internal management software to track leads, inquiries, conversions, and so on. They also provide basic metrics about lead generation, and everything is fed into our customized system. What did you find most impressive about them? Their professionalism, honesty, and follow-up are excellent. We get results quickly and are never left waiting. Overall, nothing seems to be difficult, so our experience has been great so far. Are there any areas they could improve? Nothing comes to mind; I don’t think there’s an actual shortfall. Do you have any advice for potential customers? Don’t rely on them to do all the work. You must know your business and understand your metrics' meaning and why they’re important. In summary, you should have all the tools to manage your business. --- #### Digital Marketing Services for BMX E-Commerce Store **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Oct. 2021 - Oct. 2022 **Project Summary**: A BMX e-commerce store engaged with Megaphone Marketing to handle digital marketing, particularly Facebook, Instagram, Google, and Klaviyo. The team promised to improve their market share, revenue, and impact.  **Review Rating**: 2.0 - Quality: 2.0 - Schedule: 2.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** Executive, BMX E-Commerce Store - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 21, 2022 **Feedback Summary**: Megaphone Marketing failed to live on their promise and made the client's business in US die, plummeting sales by 80%. The team provided misleading reports, presenting pretty graphs, while the behind results were poor. Above all, they forced their ideas, which disappointed the client the most. ""They kept promising the world, but they were useless."" **BACKGROUND** Please describe your company and your position there. I’m the owner of a BMX commerce store with a presence in the USA and Australia **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We hired Megaphone to do our digital marketing - Facebook, Instagram, Google, and Klaviyo emails. **SOLUTION** How did you select this vendor and what were the deciding factors? We were recommended this business by a friend who was also using them. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. They came in promising to grow our market share, revenue and impact. How many resources from the vendor's team worked with you, and what were their positions? We had 4 different account managers over the 12 months and 2 different executives. We felt like a ball being passed around. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our final month with them saw our sales plummet by 80% on the previous year. They have killed our US business. They kept promising the world, but they were useless. How effective was the workflow between your team and theirs? It was fine. But I never found them that creative. We had to drive things constantly. What did you find most impressive or unique about this company? Very little. They have lots of pretty graphs but when you look behind the graphs, the results were terrible. They liked to compare this month with last month but we have a cyclical business and so we need to compare this month with the same month last year. When you did that, you quickly saw their results were pathetic. Are there any areas for improvement or something they could have done differently? Everything. Dedicated account managers that don’t change all the time. Actually get to know the product and market it without gimmicks. We never wanted to run continual sales and all they could do was pressure us to run a sale or some kind of “extra offer” so someone would buy our product. --- #### Instagram & Facebook Ads for Baby Product Brand **The Project** - Services: Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Megaphone Marketing develops and executes Instagram and Facebook ad campaigns for a baby product brand. Their goal is to increase the client's sales and brand exposure. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Cherub Baby - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 25, 2022 **Feedback Summary**: Megaphone Marketing has helped the client record an average of 7-10 times ROAS, which almost all businesses would like. Their team understands Facebook algorithms and uses that to their advantage to get value for money. They also hold weekly meetings and provide detailed monthly reports. ""It's set and forget, so you can focus on your business and not spend days figuring out the Facebook algorithm!"" **BACKGROUND** Please describe your company and your position there. My company is Cherub Baby and I am the Director **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We have hired Megaphone to manage our Facebook/Instagram ads. **SOLUTION** How did you select this vendor and what were the deciding factors? After researching reviews and results from other local businesses and meeting with them I decided to give them a try. They were very upfront but also confident they could achieve some great results Describe the project in detail and walk through the stages of the project. The project is ongoing with the objectives being to increase sales through our website and increase brand exposure. How many resources from the vendor's team worked with you, and what were their positions? We have one account manager which makes it super easy for communication. The account manager then delegates to the broader team. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Stoked with the results that Megaphone are achieving. Averaging between 7-10x ROAS which are results I think almost all businesses would be delighted with. How effective was the workflow between your team and theirs? We have weekly or fortnightly meetings and a detailed monthly report. What I love is that once everything is set up from the business owner's side, it's set and forget, so you can focus on your business and not spend days figuring out the Facebook algorithm! What did you find most impressive or unique about this company? They really know how to work the facebook algorithms to our advantage and get value for money. The spend goes far. Are there any areas for improvement or something they could have done differently? Not really. My only suggestion would be for Megaphone to setup an influencer network that they could utilize across their client base to produce more UGC content. That would be more of a side business I guess. --- #### Google Ads & Facebook Mkt Campaigns for Wearable Art Brand **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: Less than $10,000 - Project length: June - Sep. 2022 **Project Summary**: Megaphone Marketing provided digital marketing support to a wearable art brand. They started with Google Ads campaigns and moved into Facebook marketing. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 2.5 - Willing to Refer: 4.0 **The Reviewer** Director, Lolli and Pop - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 21, 2022 **Feedback Summary**: Megaphone Marketing helped the client boost their web traffic, increasing their subscribers and sales. Their team was honest and committed to supporting the client in achieving their goals. They also conducted weekly meetings and responded promptly to the client's texts and emails, even on weekends. ""They were extremely honest and valued my opinions regarding what I wanted for my business."" **BACKGROUND** Please describe your company and your position there. I am an artist who designs wearable fashion! Lolli and Pop was born from a love of watercolour painting. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? I was looking to grow my business and get it noticed through the Christmas period coming up. **SOLUTION** How did you select this vendor? I initially contacted megaphone two years ago but wasn't ready to jump into hiring a marketing manager. I just recently reconnected with them this year as I was as ready to take the next step in my business. Describe the scope of their work in detail. Megaphone set me up with my marketing manager Sam, who initially started with google ads and sorted that side of my business out then they moved into facebook marketing which has had some positive responses. What was the team composition? I worked with Sam, we had regular meetings on a weekly basis. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? I have definitely seen the growth we have had excellent traffic driven to my website which has resulted in more subscribers and sales. How effective was the workflow between your team and theirs? We had weekly meetings and Sam was very responsive to my text messages and emails even on weekends. What did you find most impressive about this company? I love how committed Sam has been towards the account, I am such a small business which so much more potential to grow. He was extremely honest and valued my opinions regarding what I wanted for my business. Is there any area for improvement or anything that could have been done differently? I think if we had just done both facebook and google from the start we would have had a better response. I do believe it is a slow burn as my business is very new to the industry and brand awareness is everything. --- #### Paid Social Ads for Jewelry Company **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: July 2022 - Ongoing **Project Summary**: Megaphone Marketing helps a jewelry company with paid social ads on Facebook. The team audited the company's current ad program, made various changes, and provided realistic predictions to scale their ROA. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Tiffany Duliege Studio - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 14, 2022 **Feedback Summary**: Megaphone Marketing has delivered outcomes beyond expectations — their ads increase the company's ROAS from 2-8, allowing the client to save money while paying all their expenses. The team has proven effective in this field as they've created efficient ads. Overall, they're prompt and meticulous. ""Megaphone Marketing really does provide a service one cannot complain about."" **BACKGROUND** Please describe your company and your position there. Director and designer. I founded the company and design the jewellery/make them. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? FAcebook Ads (Paid Social Ads) **SOLUTION** How did you select this vendor and what were the deciding factors? I was testing them alongside a different marketing agency, DUNK and they just outperformed them by a landslide. Their many good reviews and clientele helped a lot too as I have personally clicked on those ads to purchase from brands that are managed by Megaphone so I knew their ads worked! Describe the project in detail and walk through the stages of the project. I needed help scaling my FAcebook Ads from a 1-2 ROA. it felt like i was psending on ads just to keep things afloat in my business. Megaphone did an audit, addressed some quick wins and gave me a realistic prediction of the resutls i could expect. How many resources from the vendor's team worked with you, and what were their positions? 2, Tony - accounts manager, Olivia - Designer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? BETTER THAN I EXPECTED! Their best ad is currently sitting at an 8 ROA which was truly a result i never expected my brand could hit! I can actually put money into savings while paying off all expenses so this has been huge! How effective was the workflow between your team and theirs? incredibly effective, i probably spend less than an hour with them a week and the ads they push are incredibly efficient. I'm amazed it's even possible to be so hands-off in marketing as a business owner. Megaphone Marketing really does provide a service one cannot complain about. What did you find most impressive or unique about this company? How prompt they are with their communication and how deep in detail they dive into analysing data. Are there any areas for improvement or something they could have done differently? Nope! truly i'd change nothing as they are ticking all the boxes and excelling in their role as a marketing agency --- #### Social Media Advertising for Footwear Retailer **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: June 2018 - Ongoing **Project Summary**: A footwear retailer has hired Megaphone Marketing to run paid social media advertisements across Facebook and Instagram. They constantly update the campaigns based on upcoming sales and promotions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Evans Shoes - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 14, 2022 **Feedback Summary**: With Megaphone Marketing, the company's monthly ROI continues to grow steadily. The ads have been effective; there are now 17,000 followers on Instagram and 15,500 on Facebook. Megaphone Marketing's prompt responses and flexibility make up for a fruitful collaboration. ""They know what they're talking about and are welcome to test new methods."" **BACKGROUND** Please describe your company and your position there. I'm the Marketing Manager for Evans Shoes. We are a footwear retailer selling a wide range of shoes for all ages. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We needed someone to run paid social media advertisements across Facebook and Instagram to help increase our reach. **SOLUTION** How did you select this vendor and what were the deciding factors? We were on the search for an agency that would be able to help schedule and run ads, while also offering excellent communication and meeting flexibility due to the wide range of shoes we sell, and the need to update ads according to new stock. We knew of another business using Megaphone who pointed us in the right direction which we were thankful for! Describe the project in detail and walk through the stages of the project. We have been working with Megaphone for ongoing social media advertising and are constantly updating the campaigns based on upcoming sales and promotions as well as new stock arrivals ect. We can either email our account manage or set up a quick meeting to discuss our next campaign we want to focus on. We just send through the links to the products we want to promote and Megaphone do the rest! How many resources from the vendor's team worked with you, and what were their positions? We have had a few account managers over the years but currently work with one account manager and a executive marketing strategist, as well as a google specialist. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our return of investment on average continues to grow each month at a steady rate. As a business that is relatively new to being online, Megaphone has helped us grow at a rapid pace with now 17k followers on Instagram and 15.5k on Facebook. How effective was the workflow between your team and theirs? We work together great as Megaphone have flexibility for meetings whether it be short notice or to plan regular meetings in advance. They are always quick to respond to our emails and update collections. We feel comfortable enough to converse our ideas and get our creative juices flowing. What did you find most impressive or unique about this company? They know what they're talking about and are welcome to test new methods to keep up with the latest trends. Are there any areas for improvement or something they could have done differently? None. --- #### Digital Marketing for Online Jewelry Store **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: June 2022 - Ongoing **Project Summary**: Megaphone Marketing has provided digital marketing for an online jewelry store. They have guided the client through account setup, launched Google Ads, and conducted analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, The Traveller Series - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 13, 2022 **Feedback Summary**: Thanks to Megaphone Marketing, the client is averaging 700%–900% ROAS and has unlocked their potential. The client is very satisfied with how the project has turned out. Their team is responsive, efficient, and communicative. ""They don't just settle on good results, they actively find ways to drive even better results."" **BACKGROUND** Please describe your company and your position there. Director and designer of the brand **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? Digital advertising, particularly google, it was unchartered territory for me, my goal was to get my brand on Google ads with an ROI of at least 4 **SOLUTION** How did you select this vendor and what were the deciding factors? I was split testing marketing agencies and I came to Megaphone as I personally get their ads a lot. After speaking to 7 agencies I chose them due to their fast responses, incredible initiative in researching my brand and their overall work ethics. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. I wanted them to launch and manage Google Ads for me, something our brand has never done before. I had no idea what to do or what to expect. Megaphone made the process simple by showing me step by step instructions to connect them to my google accounts and they just did their own analysing and set up ads from there. How many resources from the vendor's team worked with you, and what were their positions? 2, Tony -Accounts manager, Olivia - Designer **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Averaging a 7-9 ROAS, which surpassed my expectations! Also very informative team with weekly updates. How effective was the workflow between your team and theirs? VERY! Their seamless workflow meant I only needed to really spend 2 hours a week maximum with their team, some weeks, less! What did you find most impressive or unique about this company? Their drive to be a better version of themselves each day. They don't just settle on good results, they actively find ways to drive even better results week on week. Are there any areas for improvement or something they could have done differently? would love to have seen them gradually including other designs from my brands (not jut the best sellers) just so when we're sold out at least it doesn't affect revenue too much, but overall still happy as they have unlocked the potential in our best sellers. --- #### Advertising & Marketing for Training & Coaching Platform **The Project** - Services: Advertising - Project size: Confidential - Project length: July - Sep. 2022 **Project Summary**: Megaphone Marketing was tasked with providing advertising and marketing services for a training and coaching platform. They were given full marketing control to run ads across all platforms. **Review Rating**: 0.5 - Quality: 0.5 - Schedule: 0.5 - Cost: 0.5 - Willing to Refer: 0.5 **The Reviewer** CEO, Training & Coaching Platform - Industry: Education - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 13, 2022 **Feedback Summary**: The engagement with Megaphone Marketing resulted in six months' worth of revenue loss for the company. They were late in responding, and the project was not managed well. In the end, they failed to meet the targets and the client's expectations. ""They did not maintain the ads as promised."" **BACKGROUND** Please describe your company and your position there. I'm the CEO of a training and coaching platform for women **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Full Marketing control, running advertising across all platforms etc **SOLUTION** How did you select this vendor? Interview with Lauren, originally from an ad Describe the scope of their work in detail. Full marketing and advertising capacity, was hoping they would take full control. What was the team composition? They obviously didn't have the team and had to go and recruit NEW people. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? EVERYTHING WAS LATE, They did not even read the brief, got everything wrong to the point of thinking we were something entirely different. Took almost 8 weeks to be told OH SORRY, WE CAN'T REALLY DELIVER CALL BOOKINGS TO YOU, WE ONLY PROMOTE A FREE THING AND GET YOU CONTACTS, and with 3 emails after it, after Lauren expressly ensured me on the sales call where I commited up to $10,000 adspend monthly and almost $5000 a month. They wanted more control of the funnel so calls would not give them that SO THEY CANCELLED THE CONTRACT AFTER AMOST 8 WEEKS. In that 8 weeks, they did not maintain the ads as promised, they gave me a new person and people who did not listen. Then when it got too hard for them, Said oh sorry, we can't give you what we want, we only do it this way, which is so primitive. If you sell widgets, they will be good for you but if you sell a service, stay away as I lost 6 months of revenue due to this because what we get in an 8 week period, can determine 6 months of income due to what didn't happen in that period, and what it will take to replace them etc. How effective was the workflow between your team and theirs? HORRIBLE they didn't read ANYTHING so it was useless. What did you find most impressive about this company? NOTHING!!!! POORLY MANAGED, INEXPERIENCED, DON'T EVEN HAVE THEIR OWN TARGET MARKET RIGHT, HOW COULD THEY GET THE TARGET MARKET OF OTHERS RIGHT THEN. STAY AWAY FROM THEM IS ALL I CAN SAY. Is there any area for improvement or anything that could have been done differently? LOTS. --- #### Social Media Marketing for Sports & Lifestyle Apparel Co. **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: June 2022 - Ongoing **Project Summary**: Megaphone Marketing runs social media campaigns for a sports and lifestyle apparel company. After a discovery and learning phase, they implement strategies and work in an iterative approach. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** E-Commerce Manager, Sports & Lifestyle Apparel - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2022 **Feedback Summary**: With Megaphone Marketing's Facebook campaign, there has been an increase of 46.75% in the company's average order value and revenue growth of 175.15%. Online fortnightly meetings and monthly reports lead to a smooth workflow. Megaphone Marketing's quick responses make them reliable. ""Megaphone Marketing does tasks quickly and understands our audience better."" **BACKGROUND** Please describe your company and your position there. I'm the E-Commerce manager for a performance swimming and lifestyle brand. We sell performance and training suits for swimmers, training gear and apparel. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We needed to increase our online sales by having consistent revenue coming through our site. **SOLUTION** How did you select this vendor and what were the deciding factors? They reached out to us for an initial conversation about our goals. After researching them and the team's skills, we've happily been with them ever since. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Discovery phase including learning about us as a company, our audience, etc. Then they started implementing our social media campaigns. We have a fortnightly check in with our account manager which is helpful for insights, feedback and if we need to pivot we can do so quickly. How many resources from the vendor's team worked with you, and what were their positions? We work with a marketing strategist who dictates how we'll reach our revenue goals online. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our Facebook campaign was successful with an increase of +46.75% for our average order value and increasing our revenue by +175.15%. A great result! How effective was the workflow between your team and theirs? We had online fortnightly meetings to discuss strategy and any concerns, then a monthly report and meeting to unpack. What did you find most impressive or unique about this company? There are many digital agencies, however, Megaphone Marketing does tasks quickly and understands our audience better, which impacts our revenue. Are there any areas for improvement or something they could have done differently? With our meetings it would be good to get some more specific actionable steps. However, we're happy with our overall results. --- #### Ads Management for Event Management & Entertainment Co **The Project** - Services: Advertising, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: Megaphone Marketing provides Google and social media ad management services for an event management and entertainment company. The team improves the client's digital marketing strategies for optimization. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, NPA Events - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2022 **Feedback Summary**: Thanks to Megaphone Marketing's efforts, the client has continuously increased their sales, eventually leading to an impressive ROI. They also have an effective workflow, and the team communicates regularly with the client. Moreover, they bring out innovative ideas when faced with challenges. ""We are impressed by their willingness to think outside the box."" **BACKGROUND** Please describe your company and your position there. I am the owner of NPA Events Australia **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We hired Megaphone for Google ads Social Media Ads **SOLUTION** How did you select this vendor and what were the deciding factors? We used Clutch, Google reviews and free audit to choose megaphone against other agencies Describe the project in detail and walk through the stages of the project. Our aim was simple - we were looking to increase our sales to a certain monthly target with an overall 3-1 minimum ROI We delved into both google ads and social media ads to achieve this This included: Audit of our current advertising Strategy to imrpove Ad creative implementation, design and testing on social media Google adword analysis to yield the best results International expansion How many resources from the vendor's team worked with you, and what were their positions? We worked solely with our Account manager Steven who would be our liason to all the specialist in the megaphone team **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We signed up in Jan 2022 Results were as follows February: Intro month, doubled sales from January but didnt hit a great ROI March: Sales almost doubled again. Google improved but social media ads lagging our ROI April: Sales were basically the same as March, ROI still wasnt great. We had a few meetings with my fantastic account manager Steven and decided to change up some more creatives and sent some products to the megaphone team to shoot new contact May: Things began to pick up achieving another close to double sales month and ROI dramatically improving on both google and facebook June: Consolidated the results from the previous month with a similar turnover but hitting our target ROI July: Sales began increasing even more as did our overall ROI August: Broke most of our sales records in this month, scaled our adpsend and still kept our target ROI by quite alot September: 2 weeks in and already on track to keep the highly effective results and have also signed up to continue further scaling How effective was the workflow between your team and theirs? Workflow was easy enough. Steven actually chased me for communication faster than I could go to him. Small business owners are busy so its great when you Marketing company has your back when your not able to be on top of everything at all times What did you find most impressive or unique about this company? Quite frankly, we are impressed by their willingness to think outside the box to improve results when they were down. Its easy to give a company good reviews when they have provided good services but its even better when a company doesnt meet expectations at first but instead of giving excuses frequent to many other agencies actually came with solutions (At their expense) to improve results. Specifically shooting and creating new content for us to make it happen! Are there any areas for improvement or something they could have done differently? So far I give credit where its due - we have met all our expectations and exceeded them in our 9 months so far we dont see it slowing down anytime soon! --- #### Digital Marketing Services for Sleepwear E-Commerce Company **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Mar. 2022 - Ongoing **Project Summary**: Megaphone Marketing provides digital marketing and advertisement services for an e-commerce company. They're responsible for the firm's ad and marketing campaigns on Google, Facebook, TikTok, and Instagram. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Envious Dreams - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 7, 2022 **Feedback Summary**: The company is pleased with the level of growth they've achieved with Megaphone Marketing's help. The team guides the client around the digital world and communicates with them regularly through Zoom. They answer questions confidently and accommodate the firm's additional needs without any problem. ""I'm super happy with their services."" **BACKGROUND** Please describe your company and your position there. I am the owner of Envious Dreams an ecommerce business that sells personalised luxe sleepwear and bridal. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We were looking for a long-term company to partner with for our digital marketing. A company we could build a strong business relationship with that could relate and understand our business. **SOLUTION** How did you select this vendor and what were the deciding factors? I decided on Megaphone Marketing for as they provided detailed information that was specific to my business with a marketing strategy that made sense and got me really excited. It was a personal experience and a long-term vision that was clear and easy to understand. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. First, we started with google advertising as this was what fit into my budget. We were able to get a good feel of how our working relationship would flow and my account manager could get to know my business and my long-term goals. After 2 months we added in Facebook and Instagram marketing. I was really impressed with the ads created and we also are trialing content that is really popular at the moment. I'm super happy with their services including a competition, Tiktok ads and more. How many resources from the vendor's team worked with you, and what were their positions? I worked with a couple of lovely ladies and each staff was confident and patient with explaining everything and answering all my questions. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? I am very impressed with the growth that Megaphone Marketing is helping me achieve. Each month we are seeing positive growth and it's only been a few months. I could not scale my business without MM as my knowledge in the digital world is limited. How effective was the workflow between your team and theirs? We have a weekly zoom call scheduled which we discuss upcoming campaigns and any sales strategies. I always feel comfortable about asking questions and they are always answered with confidence and positive outcomes. What did you find most impressive or unique about this company? MM can offer so many services when having an ecommerce business. I cannot do everything myself and knowing I can call MM and request for them to take over things like email marketing and more is incredibly helpful. Are there any areas for improvement or something they could have done differently? This is all new to me, so I am learning as we go. --- #### SMM & Digital Marketing Strategy for Pet Company **The Project** - Services: Social Media Marketing - Project size: $50,000 to $199,999 - Project length: July 2021 - Sep. 2022 **Project Summary**: Megaphone Marketing has developed a digital marketing strategy for an e-commerce company to better target their audience. They've implemented a digital advertising schedule for Facebook, Instagram, and Google.   **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Owner, The Pet Swag - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 1, 2022 **Feedback Summary**: Megaphone Marketing has delivered ads that perform well. Their efforts have helped the client gain contacts and grow their business. They've been responsive partners who've provided valuable suggestions. They meet regularly to discuss progress and typically communicate via phone and email.  ""They genuinely wanted to see our product perform well and thought of great ways to try and help us succeed."" **BACKGROUND** Please describe your company and your position there. The Pet Swag is a Melbourne based e-commerce business that sells portable pet beds. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We needed someone to help set up and manage our digital ads and Google ads. **SOLUTION** How did you select this vendor and what were the deciding factors? We wanted the expertise of the digital and Google ads as well as opportunity to grow as a business. We had set up our digital ad accounts and managed these ourself however wanted to get insights from experts. Describe the project in detail and walk through the stages of the project. After a kick off meeting, they helped us set out a strategy and target audiences for Instagram, Facebook and Google. They then implemented this digital ad schedule Continued to monitor and update ads as required Olivia and Anthony proactively created ads to assist our digital campaign to see the ads perform better Megaphone continued to make suggestions for the team to implement throughout How many resources from the vendor's team worked with you, and what were their positions? Worked with 2 executives and account manager **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We performed well over the months with megaphone and was able to gain very great structure for our digital ads and a bank of contacts through a competition How effective was the workflow between your team and theirs? Anthony and Olivia were great to work with. We had regular work in progress meetings and communication via email and phone. They are very responsive and a great team to reply on! What did you find most impressive or unique about this company? The team loved our product! They genuinely wanted to see our product perform well and thought of great ways to try and help us succeed. Are there any areas for improvement or something they could have done differently? Digital ads can sometimes be hard to review. And with our busy schedule it was sometimes hard to respond. Once the team started sharing through direct screenshots and having regular WIPS we got in a great rhythm. --- #### Digital Marketing Services for Books Library **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: June 2022 - Ongoing **Project Summary**: Megaphone Marketing provides digital marketing services for a books library. Following a kick-off meeting, the team has focused on Facebook and Google Ads to expand reached audience and improve sales.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Publisher, Books Library - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 30, 2022 **Feedback Summary**: Within one month of collaborating with Megaphone Marketing, the company's sales have tripled and are continuously growing. The team is an easy-to-work and receptive partner who excellently accommodates all the client's feedback. Furthermore, they have excellent campaign audit specialists. ""I love that they recommend strategies."" **BACKGROUND** Please describe your company and your position there. The Classic Wisdom Collection is a library of ancient philosophical texts that have been re-worked as a labor of love into high-quality books with gold foiled edges, clean, easy to reference page design, and beautiful cover design and feel. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We appeal to a very small niche market in Australia and the USA, our challenge is to find people who connect with our brand. **SOLUTION** How did you select this vendor and what were the deciding factors? I had been looking at some options for marketing support when someone from Megaphone reached out. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. The campaign kicked off with an EOFY incentive which had great results, we have managed to keep the same level of sales afterwards. I have been having some success with Instagram ads but not Facebook ads. Megaphone were able to turn that around and we are now moving to focus on Google ads. How many resources from the vendor's team worked with you, and what were their positions? We work with an accounts manager who utilises the full team to focus on different elements of the campaigns such as Facebook ads and Google ads. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Sales almost tripled in the first month, and we have been able to keep growing sales from this point. How effective was the workflow between your team and theirs? Megaphone has been very easy to work with and very open to feedback. What did you find most impressive or unique about this company? I love that they recommend strategies. They are also able to draw on internal specialists who can audit campaigns. Are there any areas for improvement or something they could have done differently? I feel like we are all invested in working together to grow sales and reach. Over time I believe we will continue to learn and improve as we accumulate more data. --- #### Social Media Marketing for Lighting Company **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: July 2021 - Ongoing **Project Summary**: Megaphone Marketing manages a lighting company's social media marketing. They create paid social ads and post schedules, write out captions, and research the best hashtags. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Assistant, Lightsup Online - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 25, 2022 **Feedback Summary**: Megaphone Marketing demonstrates excellent services that have resulted in more organic social media followers and a good ROAS for the company. They communicate effectively via email and regularly submit reports of online marketing results. Customers can expect a reliable vendor. ""They’re attracting people who are interested in our products instead of just increasing our followers."" **BACKGROUND** Please describe your company and your position there. I am a ecommerce assistant for retailer of lighting company. Our company sell a wide range of lights include daily lights and festive lights. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We need specialists to help us manage our social media account and creating paid social ads. Our goal was to drive more sales via social medial platform. **SOLUTION** How did you select this vendor and what were the deciding factors? We searched online, and compared several digital agencies. We finally choose this agency as they have a good review among social media marketers. Describe the project in detail and walk through the stages of the project. This is an ongoing project. Megaphone helped us to target right audiences on Google, Facebook and Instagram. They cooperated with our online promotion to create different posting schedule, wrote out captions, and researched the best hashtags. They also helped us to improve our promotion plans. How many resources from the vendor's team worked with you, and what were their positions? We worked with an dedicated account manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our monthly average ROAS is around 5. How effective was the workflow between your team and theirs? We receive monthly report of our online marketing results. Most of the time we communicate via emails which the experience are really good. On some special occasiona, we will arrange online meeting of all team members with the our megaphone account manager. What did you find most impressive or unique about this company? We were impressed by the quality of out followers. They’re attracting people who are interested in our products instead of just increasing our followers. Are there any areas for improvement or something they could have done differently? So far, they doing very great. --- #### Digital Strategy for Softboards Company **The Project** - Services: Digital Strategy, Other Digital Marketing - Project size: Less than $10,000 - Project length: May 2022 - Ongoing **Project Summary**: Megaphone Marketing is tasked with developing paid ad spend strategies for a softboards company. After researching about the brand, they have offered solutions tailored to the company and their products. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Spooked Kooks - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 31, 2022 **Feedback Summary**: In just two months, the company has seen a sales increase of 30%, indicating Megaphone Marketing's competence. Thanks to the team, the company now has a much more specific approach to their sales. The vendor's data-driven approach has led to the success of the partnership. ""They are very data-driven, creating a strategy that is pertinent to your product and market."" **BACKGROUND** Please describe your company and your position there. I am the co founder of Spooked Kooks. We are a sustainably driven surf company, taking plastic out of the ocean and turning it into component parts of our boards. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We were in need of a better strategy when it came to our paid ad spend. We needed help with top, middle and bottom of funnel. Effectively an entirely new strategy. **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed with many vendors over a period of time to find the right company, Megaphone Marketing stood out right from the get go. It was clear they had spent the time to find out about our company before engaging with us and offering any solutions. All of the strategy was appropriately tailored to our brand and products. We could see a clear path to growth with them. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. We discussed a 3 month strategy to lift sales. It was refreshingly honest as we both agreed we needed time to find out what would work best over the first month and then begin to see results in the 2nd and third months, and so on. How many resources from the vendor's team worked with you, and what were their positions? We had initial meetings with digital strategists Jaimie, who was really engaged, honest and knowledgable and then began work with our account manager and marketing strategist Sam, who has been nothing short of amazing. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Our second month saw sales increase of 30% which was awesome. We now have a much more specific approach to our sales and looking forward to more growth as we develop together. How effective was the workflow between your team and theirs? We had weekly communication that had very specific goals. Most importantly, I found that Sam was consistently offering new ideas and helping to execute strategies that we had already put in place. It really felt like we could build momentum with Sam and the team at Megaphone, which makes so much difference. What did you find most impressive or unique about this company? They are very data-driven, creating a strategy that is pertinent to your product and market. Both Sam and Jaimie are straight talkers, they don't hide behind jargon, so you get a real sense of transparency and honesty from Megaphone. Are there any areas for improvement or something they could have done differently? Really happy so far, nothing yet. --- #### Advertising & Digital Marketing for Furniture Manufacturer **The Project** - Services: Advertising, Social Media Marketing - Project size: Confidential - Project length: June 2022 - Ongoing **Project Summary**: Megaphone Marketing has been hired by a furniture manufacturer for digital marketing services. They initially conducted a planning stage and have been tasked with Google and Facebook ad campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Larkwood Furniture - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2022 **Feedback Summary**: Through their partnership with Megaphone Marketing, the client has reached sales of $125,000 within a month. The team is described by the client as flexible and communicative professionals. They are dedicated to ensuring a successful engagement, and they exceed the client's expectations and goals.   ""They have brought so many innovative ideas and enthusiasm to the table."" **BACKGROUND** Please describe your company and your position there. I'm Abby, and I manage Larkwood Furniture Australia. My family has been in the furniture industry, designing and manufacturing since 1988. Larkwood is our first ever retail store, and we decided to launch it exclusively online, selling our own hand made luxury designs in Australia. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Larkwood has been managing our own marketing since day one, however we hit a wall of sales, so we hired Megaphone to help us scale our online business. We hit a wall of sales of $70,000 a month and we could not increase this revenue any further by ourselves. **SOLUTION** How did you select this vendor? After not being able to scale our business any further, we researched a vast amount of marketing companies but none of them had the resources we needed to increase our revenue by at least $100k a month. Describe the scope of their work in detail. We spent our first week working with them planning, strategizing and coordinating, our action plan for the EOFY 2022 and future steps. Megaphone on the first week worked on our Google ad accounts, while setting up our Facebook ads for the EOFY 2022. They always made sure all ads that went out coordinated perfectly with our company's beliefs and values. What was the team composition? We have a great team backing us up in Megaphone, Sam and Tony are our project leaders and are very flexible, innovative and creative. They bring a lot of expertise and value to the table. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? By the second week of working with them they have made us $80,000 with a total of $125,000 in that month alone. They are still giving us consistent revenue and sales through their methods. How effective was the workflow between your team and theirs? We have weekly meetings with Sam and Tony going over the weekly results and possible room for improvement. They are flexible and communicative. They keep exceeding our expectations and goals, we cannot wait to continue working with them and seeing where Larkwood is in 12 months time in the Australian market. What did you find most impressive about this company? Their commitment to research, testing angles we have never thought of and improving their method continuously. They have brought so many innovative ideas and enthusiasm to the table. Is there any area for improvement or anything that could have been done differently? We have still yet to see any areas of improvement, as we have not been with them for over 2 months. Keep it up team ! --- #### Branding & Google Ads for Cosmetics Company **The Project** - Services: Digital Strategy - Project size: Less than $10,000 - Project length: Mar. - June 2022 **Project Summary**: After an extensive discovery and research phase, Megaphone Marketing developed a brand strategy and assisted with a beauty product retailer's Google Ads.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Brand Manager, Beauty Connections - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 2, 2022 **Feedback Summary**: The client is pleased with the results of the work. They praised Megaphone Marketing for their willingness to share their knowledge. They brought a high client retention with fantastic outcomes and an improved ROAS.  ""Their online testimonials were fantastic, and they produced very high client retention." " **BACKGROUND** Please describe your company and your position there. Beauty Connections is an Australian distributor of international beauty products. We have our own online platform where we sell B2C. I am the Brand Manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We needed help advertising our products on Google. As we are up against some big competitors we were struggling to cut through with the ads we had. **SOLUTION** How did you select this vendor and what were the deciding factors? We had previously worked with two agencies that we weren't seeing great results. So i looked online for an agency with the best reviews. Megaphone stood out from the crowd as they had amazing testimonials and a guaranteed ROAS improvement from where we were currently. The team was also a pleasure to speak with and I felt we would be in good hands. Describe the project in detail and walk through the stages of the project. The project was to increase sales with Google Ads. We had a few on-boarding discussions, talking through what we needed from Megaphone and what our goals were. These were all noted from the team and they came back with a strategy for our brand. We have been implementing that strategy for the past few months and have seen some fantastic results. How many resources from the vendor's team worked with you, and what were their positions? I've worked directly with one person from Megaphone, Paige. She is a Marketing Strategist. I haven't met the other people who are working on the account, but they are working hard behind the scenes. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We haven't reached our desired goal just yet and we still have a few months left in the project, but the outcomes we have seen so far are fantastic. Our overall ROAS has drastically improved and we are working in an upwards trajectory. How effective was the workflow between your team and theirs? Very, we have weekly calls and are always touching base via emails. What did you find most impressive or unique about this company? Their online testimonials were fantastic, and they produced very high client retention. Are there any areas for improvement or something they could have done differently? I think we had some learnings at the beginning which took a little while to implement, but other than that we are very happy. --- #### Facebook & Google Ads Services for At-Home Manicure Company **The Project** - Services: Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: Less than $10,000 - Project length: Mar. 2022 - Ongoing **Project Summary**: An at-home manicure company engaged Megaphone Marketing to run ads via Facebook and Google. The team generates the ad content and manages the campaigns daily. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Owner, Adiption Nails - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 26, 2022 **Feedback Summary**: While the project is ongoing, Megaphone Marketing's strategy has been met with positive acclaim. The team maintains utmost flexibility and continues to recalibrate their process according to the client's needs and budget. ""They take feedback well and are willing to refine the strategy as we go."" **BACKGROUND** Please describe your company and your position there. I'm the owner of an at-home manicure company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We were looking to grow our biz through paid marketing, particularly on FB and Google **SOLUTION** How did you select this vendor and what were the deciding factors? They contacted us and for some reason we responded instead of sending their email to spam. Lucky them!  Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. They are managing our FB ads including generating the creatives for our approval, and managing the ads daily to make sure they're working. They are also now doing Google ads for us as well. How many resources from the vendor's team worked with you, and what were their positions? We have an account manager who is our main contact, a google person who we've never spoken to, and other people doing things behind the scenes. We did get a phone call from Aaron (Executive Marketing Strategist & Team Leader) - that was nice! **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Not exactly at this point. We implemented many new things at the same time as starting with Megaphone and its hard to gauge. This month we have had no launches and it's been a pretty 'normal' month and tbh the cost of Megaphone + adspend is about half of this months revenue which is too high. Next month we're doubling adspend, launching a new line AND having a sale - so it'll be interesting to see the results of that - they will determine whether we proceed moving forward. How effective was the workflow between your team and theirs? We have weekly meetings where we get told stats that we're not quite convinced give the true picture. For eg, we get told ROAS is 'x' but we have a huge customer return rate that we know would be back without advertising. So our main metric moving forward is based on growing the percentage of new customers vs return. What did you find most impressive or unique about this company? They're the first agency we've used so have nothing to compare them to. Are there any areas for improvement or something they could have done differently? Sure - but they take feedback well and are willing to refine the strategy as we go. --- #### Social Media Marketing for Baby Brand **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Feb. - May 2022 **Project Summary**: An Australian baby brand hired Megaphone Marketing for social media marketing on Facebook, Instagram, and Google to increase their brand awareness and convert new customers into sales.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Director, Baby Brand - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2022 **Feedback Summary**: While email marketing could have been improved, Megaphone Marketing is still able to improve the client's campaigns overall. They have a good workflow that went above and beyond for their brand.  ""The Megaphone team was also super helpful and happy to go above and beyond. They believed in the brand."" **BACKGROUND** Please describe your company and your position there. I am the owner of a baby brand in New Zealand - that launched in November 2011. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We used megaphone for facebook, Instagram and google ads. Our goal was to get our brand seen and heard in the NZ and Aus market. **SOLUTION** How did you select this vendor and what were the deciding factors? We were contacted by megaphone on Instagram - as they loved our brand and was keen to help up grow. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. We started my doing lots of ad testing being a new brand and finding our audience. We used facebook, Instagram and google ads to try and send customers down the marketing funnel and also convert these customers into sales. We wished to grow our followers across NZ and Aus but this wasnt too successful. How many resources from the vendor's team worked with you, and what were their positions? We worked with 2x social media marketing strategist at megaphone. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Unfortunately the we didn't get a wonderful return on investment. Despite all megaphone efforts. How effective was the workflow between your team and theirs? The workflow was pretty good - we got moved account managers but overall our weekly meetings - were helpful to setting goals to achieve. What did you find most impressive or unique about this company? The Megaphone team was also super helpful and happy to go above and beyond. They believed in the brand. Are there any areas for improvement or something they could have done differently? We could have maybe got onto email marketing quicker and done more campaign to target Aus. --- #### Web Dev & Digital Marketing for Eco-Friendly Footwear Brand **The Project** - Services: Other Digital Marketing, Pay Per Click, Search Engine Optimization, Web Development - Project size: Less than $10,000 - Project length: Oct. 2020 - Oct. 2021 **Project Summary**: Megaphone Marketing helped a footwear brand develop, design, and deploy their website. Additionally, they conducted a range of digital marketing efforts, including, SEO, PPC, SMM, email marketing, and more. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Founder, Indosole - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 14, 2022 **Feedback Summary**: As a result of this project, the client saw a 25% increase in ROAS. Their website also looked good with improved functionalities. Megaphone Marketing guided the client throughout the entire process — they communicated with them on a daily basis. Customers can expect a reliable and efficient partner. ""Megaphone Marketing worked closely with our team every step of the way."" **BACKGROUND** Please describe your company and your position there. I am the founder of Indosole. An environmental and social mission based footwear brand specializing in recycled materials. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We hired Megaphone as a full service solution for web development, programming and launch. Also for marketing campaign rollouts, web launch, Email Marketing, Social Media Marketing and Google Ads and SEO. **SOLUTION** How did you select this vendor and what were the deciding factors? Megaphone came highly recommended from our friend Jay Faires of The Wellness Agency. Describe the project in detail and walk through the stages of the project. We began in October 2020 by planning our approach. Next we initiated by developing the website. We planned promotions and executed them. During our high season we ran a successful ad campaign. How many resources from the vendor's team worked with you, and what were their positions? We had 2 main points of contact: Arjun and Dean. Managers and facilitators of all things web. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We spent the first 3-4 months developing a new look website with improved shopping cart functionality. We then grew our ROAS by over 25% in a short period of time with a dynamic ad campaign. Megaphone Marketing worked closely with our team every step of the way. How effective was the workflow between your team and theirs? My team had contact with Megaphone every day. The flow of communication was efficient. What did you find most impressive or unique about this company? One key benefit was having Megaphone staff in various countries and timezones. We were able to gain influence for the USA, Australia, and Europe. Are there any areas for improvement or something they could have done differently? The only thing we could have done better was to more strictly manage the ads after the IOS14 updates took effect. We were continuing to run ads that were no longer converting and thus spending ad dollars that could have been saved. --- #### SMM, Web Dev & Content Marketing for Skincare Firm **The Project** - Services: Content Marketing, Social Media Marketing, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. - Feb. 2021 **Project Summary**: Megaphone Marketing was tasked with helping an online skincare company improve their marketing conversions on Facebook ads to earn sales. They bought the ads, created content, and updated the client's website. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 4.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** CEO, Skin Haven Rx - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 16, 2021 **Feedback Summary**: Megaphone Marketing established a site with a better visitor experience, allowing the e-commerce brand to increase sales and grow their mailing list. On top of that, Megaphone Marketing's CEO made it a point to ensure that the client was happy with the service. Customers should trust the process. This review is an update by the client company. The original content is located below the new review. ""We achieved establishing a new website with a better visitor experience that allowed us to get sales."" **BACKGROUND** Introduce your business and what you do there. I'm the CEO and owner of Skin Haven RX, an online e-commerce skincare company that is focused on oxygen skincare. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing? Run our marketing for conversions through Facebook ads to help us gain sales. increase our customer email list, & increase our social media awareness.  **SOLUTION** What was the scope of their involvement? Buy facebook ads on our behalf, update our website to improve customer experience and conversion performance, create content for our Facebook ads. What is the team dynamic? An account manager, content creator team, & us (the client) How did you come to work with Megaphone Marketing? Discovered through a Facebook advertisement showcasing their client successes of increased sales through strategic Facebook ads management.  How much have you invested with them? $31k What is the status of this engagement? Completed  **RESULTS & FEEDBACK** How did your relationship with the vendor evolve? We achieved establishing a new website with a better visitor experience that allowed us to get sales and grow our email list. How did Megaphone Marketing address the challenges that arose? I was put in touch with the CEO who was compassionate, honest and who stops at nothing to make sure his clients are happy with his service. He is easy to reach and is genuine through and through. The account manager was easy to reach by simple text or email. Describe the impact this engagement has had on your business. We were able to finally have a recognizable brand, have sales, and have a larger email list to remarket. How was project management handled? After onboarding you are appointed your account manager who manages ad spend, content creation, and copy writing. Your account manager has access to other team members who will also help create content. Is there anything that the vendor did well or that you would consider a strength? My business had an increase in sales & email list. In what specific areas can they improve? Checking errors in copy & other areas of writing content What advice do you have for clients with similar needs to yours? Trust the process **Company Response** This review was published on October 17, 2021. Regina Hilton CEO, Skin Haven Rx Beauty & Cosmetics 1-10 Employees St. Louis, Missouri $10,000 to $49,999 Mar 2021 - Sep 2021 Project summary A skincare firm hired Megaphone Marketing to provide social media marketing, content marketing, and website development services. The team's goal was to increase the company's sales and online visibility. Feedback summary Despite working with Megaphone Marketing for seven months, the client only received 100 sales from the partnership. The firm also had to constantly reach out because they weren't meeting expectations. The team failed to deliver their promises, which increased tensions and ended the engagement. BACKGROUND Introduce your business and what you do there. I'm the CEO and owner of Skin Haven RX, an online e-commerce skincare company that is focused on oxygen skincare. OPPORTUNITY / CHALLENGE What challenge were you trying to address with Megaphone Marketing? I was launching the company outside of my acne clinic and needed help with digital marketing. I wanted Megaphone Marketing to help me with running Facebook ads so that I could start scaling and receiving online sales throughout the country. I also wanted them to support me with content creation and assist us in increasing our visibility on social media platforms such as Facebook and Instagram. SOLUTION What was the scope of their involvement? They offered in helping us with the website to ensure that we had all the moving pieces to have a functional platform for our costumes and offer a speedy checkout and seamless navigation. As a result, when we started in March, they told me that it would take at least a month to examine my site and to get the platform re-established. They said they would be creating a lot of content for the website and that they needed to restructure it before moving on to the ads. It ended up taking two months, but we didn’t actually go into ads until May. During the website creation, all the website work was put onto me. As an example, they asked me to download a Shopify theme. They didn’t know how to use it or edit it. As a result, I had to spend time going on YouTube for tutorials and contacting the company of the theme — by that point, I was thinking that something wasn't right. I addressed my concerns with them, and the account manager kept reiterating that they never had such a great client. I fell into the pawn of getting all the compliments they gave me, so I started to pat myself on the back but didn’t realize I was paying them $2,000 a month. In short, they were constantly singing my praises, but I was the one doing all the work. After two months, I flipped out and demanded to speak to the CEO. I told him that this wasn’t what I signed up for and that I was constantly doing all of the work. While I didn’t mind getting my hands dirty for my business, it still wasn’t fair. They should have at least shown me what they were capable of doing. He said he would give me a free month which he did. He apologized and said that he understood what I was talking about. After that, they started to run ads through Facebook, but I wasn’t getting any sales. I started running ads myself on another ad page and started getting sales from my own work. With those sales, there was more traffic to the website. All they did was retarget the traffic that I was already bringing. They were spending so much money on the ads which were rejected by Facebook multiple times. From the time that we started running ads in May all the way until last week when I let them go as an agency, I was still getting rejected ads almost five times a day because they didn’t understand Facebook rules. With Facebook, you couldn't make an ad with before and after photos or create ads that ask questions that could trigger a person’s emotional feelings about how they look and perceive themselves. Even when I mentioned it to them, the account manager said they would just keep retrying it and that maybe another person would approve it. At that time, I thought maybe she knew better than I did because they said they had a direct connection with Facebook — so I ended up believing her. Moreover, every time something didn’t sell, they'd make me buy something else. For example, they made me purchase a logo for $300 even though the logo I had done myself was fine. I created logos and they'd shoot them down. They had me buy ads from an account that creates user-generated videos of people who create videos, too. I had sent out so many free products only to get videos back that wasn't used because Megaphone Marketing didn’t direct those people to make videos that would be approved by Facebook. All in all, I wasted $1,500 on those videos, and from there, the costs just kept rising. What is the team composition? The initial person I was in contact with was an onboarding person who got all of my details, saw what the needs were, and then she connected me with the CEO. He then appointed an account manager who would handle our account. How did you come to work with Megaphone Marketing? I saw Megaphone Marketing’s Facebook ad. After that, I did a Google search to see what their reviews were, and it seemed as though they had really high reviews. On top of that, I saw a couple of YouTube videos from some of their accounts and decided to give them a try. How much have you invested in them? I spent $33,000.  What is the status of this engagement? I worked with them from March–September 2021. RESULTS & FEEDBACK Describe the impact this engagement has had on your business. From May to last week, I only received 100 sales through the agency, and each month I kept asking them to give me an average timeframe of when sales would start to really increase based on their other clients' performance. Megaphone Marketing said they couldn’t give me that or promise that to me because everyone was different. I thought that was understandable, but I had taken a Facebook course earlier last year, and everyone that graduated on that course was doing 100 orders a week within 90 days. Megaphone Marketing continued to tell me it was because I had medical products, even though they weren't medical at all. As a result, I needed to get them back on track to understand who I was and what my business was all about. In the end, I had a total of 190 sales and 90 of them were mine and 100 were theirs. Out of all the sales I received, I had a 30% repurchase which means that I had a really good product because people were coming back to repurchase. I got frustrated over the last couple of weeks because we were already working for seven months and I was only getting 20 orders a month at the most from this agency and spending around $5,000 a month. I only reached just slightly under $10,000 in sales from being with this organization. During our partnership, I also told them I was having a hard time expressing my product's message. They said they were so good at that, but they have done nothing. I had rewritten my bio twice and they said they loved what I did. They would smooth me over with my work because they weren’t capable of doing it. In the end, they'd make me feel like I was the reason that things didn't work out, which was far from the truth. Additionally, I had issues with them regarding my ads. I asked them to get my approval before running any ads and they never did that. I would just wake up to many rejected ads, and I would ask why they didn’t run it by me. They compromised my Facebook account to where Facebook actually called me. Facebook also told me that whoever was running my ads was wasting a lot of my money and that they didn’t know what they were doing. When I spoke to Megaphone Marketing about it, they said that Facebook offers Facebook management to people who spend over $9,000 within 90 days. It blew my mind that Facebook reached out to me again last week and said I had been missing their appointments, but that I might really want to look for another agency, which was when I made the decision to fire Megaphone Marketing. At one point, I had asked if I should bump my ad spend to $7,000 a month, and they said I should. Within five days, they spent $2,000 of that and I made zero sales. They had run a bunch of traffic to the site, and I went in and checked the demographics of where they ran the traffic from, and they ran it on countries that wouldn’t even be able to afford my product, which was the reason why I didn't get any sales in return. In the end, I still didn't receive any word from the account manager, the CEO, or anyone from their team. In the end, they caused me to be bankrupt because they took all of my money. After firing this agency last week, I told them to send me all of my content and anything they had worked on, and they said they had to speak to the content creation department. Until now, they didn't send me anything. Anything that they did send was my content that they had just reworked which was so easy to do in Canva. Overall, anything they had created was so generic. How was project management handled? We usually had meetings on Google Meet every 2–3 weeks. Is there anything that the vendor did well or that you would consider a strength? They ran a contest for me that got me a subscriber email list of over 1,000 emails. I think that was good, but it just depends on what I get. A lot of the subscribers have fallen off because a lot of them were just generated from just wanting free stuff and they weren’t interested in sticking around to be marketed to. In what specific areas can they improve? I hired two other agencies because I wanted them to compete with each other. Those agencies were far bigger than Megaphone Marketing, and their fees were less than half what we paid to the team. Those companies were also shocked when I told them that I paid $2,000 a month. Given that Megaphone Marketing was going to develop my website, create content, run ads, and analyze ads metrics, I thought they offered a good price. However, I never worked with an agency before. What advice do you have for clients with similar needs to yours? If you don’t see any return within 60 days, this is not the company for you. They don’t have what it takes to get you there. Star Ratings Overall rating: 2 Quality: 1 – In seven months, I received less than 100 orders on a great product. They didn’t deliver what they were supposed to, and I spent $33,000. Cost: 1 – My business was closed for most of COVID-19 and I lost a lot of money because of them. Schedule: 1.5 – The account manager did stay on top of things, but they struggled to get results. Everything was in test mode for seven months. Willing to refer: 5   --- #### Social Media & Google Ad Management for Sticker Printer Firm **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: Feb. 2021 - Ongoing **Project Summary**: A custom sticker printing company initially engaged with Megaphone Marketing to manage their Facebook Ads. After experiencing success, they extended the scope to Google Ads and their social channels as well. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Managing Director, Sticker Printing Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 15, 2021 **Feedback Summary**: The goal of the partnership was to make the company's ad spend more efficient. Since partnering with the Megaphone Marketing team, the company's click-through rates, traffic, leads, and sales increased. The company appreciated how stress-free the entire process was. ""They do all the work and you don't have to chase them up on anything, then, results just appear!"" **BACKGROUND** Please describe your company and your position there. I'm the managing director of sticker printing company **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? Originally Megaphone managed our Facebook ads. After a few months of decent results, we then had more in our budget to get Megaphone on our Google Ads too. This then took a massive turn and increased our sales dramatically and now Megaphone are about to take over our socials too. We have so much faith in Megaphone! **SOLUTION** How did you select this vendor and what were the deciding factors? Our account manager was really helpful, catered to our niche market and industry rather than a set formula. This gave comfort knowing that strategies weren't just cookie-cutter formulas but custom work was being done for us. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. At the very beginning of our journey with Megaphone, there were a lot of meetings and back and forths to make sure Megaphone knew what we were all about. We were constantly revising ads and content to make it sound more like us. A lot of care was taken to make sure our ads were in line with our values and worked well for us. How many resources from the vendor's team worked with you, and what were their positions? We work predominantly with our account manager but when needing advice from other teams such as the design team or even IT engineers, our account manager would contact them for more info and pass them to us. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were aiming for more efficient ad spend. This was measurable where average order values went up, click-through rates increased as well as over return on spend. We noticed an increase of visitors on our site which then led to more leads and sales. How effective was the workflow between your team and theirs? Really easy process where Claudia, our account manager, is totally on top of everything! There may be so many email chains and projects happening which I can't keep track of but Claudia will make sure everything is followed up. What did you find most impressive or unique about this company? How stress-free this process is! A lot of marketing agencies focus on volume of customers without fine-tuning the results and strategies. Usually, you'd have to be on top of agencies and almost constantly guide them to what you need. Megaphone definitely don't do this! They do all the work and you don't have to chase them up on anything, then, results just appear! Are there any areas for improvement or something they could have done differently? Not really. We had to slowly gain traction and make sure everyone was on the same page before Megaphone managed more of our marketing accounts. I feel like we did this at a good pace, also because they were very transparent that we shouldn't just be throwing money at marketing thinking it will do the job. --- #### Digital Marketing Services for Haircare Brand **The Project** - Services: Advertising, Other Digital Marketing, Social Media Marketing - Project size: Less than $10,000 - Project length: May 2021 - Ongoing **Project Summary**: Megaphone Marketing conducts ongoing digital marketing efforts for a haircare brand. The client's goal is to increase their online sales across Australia and New Zealand. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Director, Scaevola Australia - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 26, 2021 **Feedback Summary**: Since partnering with Megaphone Marketing, the client quickly noticed huge improvements in sales. The team works in a collaborative manner and is open to new ideas, establishing a very productive partnership. Also, they are very meticulous with details and understand the client's business deeply. ""I love working with my account manager. She's a bright online marketer who works hard and has a lot of great ideas."" **BACKGROUND** Please describe your company and your position there. I'm the director of a hair care brand present in Australia and New Zealand. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? Our brand has been in the marketing for over 3 years and marketing was always a struggle for us, acquiring new customers and promoting our products to its right audience. We hire Megaphone to increase our presence thus sales in the Australian and NZ markets. **SOLUTION** How did you select this vendor and what were the deciding factors? I've searched for top marketing agencies in Australia and decided to go with Megaphone after having a meeting with them and hearing their ideas and proposals to add value to my business. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I first had a call with their business development who took the time to understand my business, its values and what it is about. After couple days we had a zoom meeting where she presented their proposal, with goals, and steps to be taken to achieve my objectives. How many people from the vendor's team worked with you, and what were their positions? I first work with their business development manager and once the proposal was approved I was introduced to my account manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? As soon as we started following the outlined plan I've noticed an increase in sales. The first month, was a bit slow as we were finding the right audience that fit my demographics, but could definitely see and improvement from the second month and now in the third month I'm nearly breaking my sales record of all times operating the business. Describe their project management style, including communication tools and timeliness. I love working with my account manager. She's a bright online marketer who works hard and has a lot of great ideas. We keep very casual which creates a great bond and energy to work together in achieving our objectives. We normally meet on zoom once a week to catch up on the campaigns, results, bounce ideas and plan what's next. She's also available anytime I have questions or whatever business-related needs I may have. I would say that makes all the difference for me, as I can build that trust in someone promoting my business. What did you find most impressive or unique about this company? Their attention to detail, meaning, truly understanding the core of your business and finding exactly who are your dream customers and where they are congregating, then bringing them into your store and converting into sales. Are there any areas for improvement or something they could have done differently? I suppose there is always room for improvements in any business but If I was to suggest something it would probably be set the expectations right for their customers. By that I mean, explain that in the beginning sales may start slow, but as the months goes by, and they have a better understanding of your audience demographics it will increase. In my case, the first month was slow (and I was worried), but in the following months it quickly picked up and is now only going upwards. --- #### Advertising & Marketing for DIY Bubble Tea Kit Retailer **The Project** - Services: Advertising - Project size: $50,000 to $199,999 - Project length: May 2021 - Ongoing **Project Summary**: Megaphone Marketing has been providing advertising and marketing services for a DIY bubble tea kit retailer. The campaigns expect to get featured in five major publications. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Boba Barista - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 6, 2021 **Feedback Summary**: Megaphone Marketing has continuously provided successful outcomes. So far, the client has been featured in four publications. They also experienced an increase in store visits by 70%, while total orders have been boosted by 133%. The vendor has also been increasing the client's Instagram following. ""Megaphone is committed to producing great results and creatives that align with our business."" **BACKGROUND** Please describe your company and your position there. I am the founder of Boba Barista. Boba Barista is a small Australian business that specialises in DIY Bubble Tea kits & ingredients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? I started Boba Barista by myself, with the business goal of making it easer for the everyday consumer to become their own Boba Barista. However I didn't have the in house expertise nor time to learn marketing. I tried marketing myself however my advertisements were very costly and inefficient. Thus Megaphone came into the picture and things have never been better. Megaphone have set up my facebook ads, google ads, email marketing campaigns and also have helped Boba Barista to get featured in 5 x major publications. **SOLUTION** How did you select this vendor? I contacted a marketing agency that was recommended to me and a few independent marketing experts. I decided to try marketing on my own for a while but it wasn't very effective. Megaphone reached out to me and set up an interview. After I heard their proposal and read their reviews. My partner and I chose Megaphone to be our vendor as they had worked with a few businesses we recognised. One of those businesses happened to have a partnership with my partner therefore we knew we were in good hands. Describe the scope of their work in detail. After onboarding with Megaphone. Our account manager started implementing our marketing plan straight away. I had been told form other advertisement vendor's that this process would take up to 6 weeks to starts however Megaphone started it right away. I am extremely impressed with Megaphone's turn around time. Over the last three months, Megaphone have launched facebook ads, google ads, instagram ads, and 5 major publications (Broadsheet, Urban List, Pedestrian TV, LifeHacker & Buzzfeed) Megaphone have also helped us create content and digital media for our social media as well as implemented design aspects and functions on Boba Barista's website. What was the team composition? I've worked very closely with my account manager who has organised all of our with Megaphone's other teams such as their in-house creatives team, design team, and web-development team to execute all of our projects. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Megaphone has continuously provided successful outcomes, month after month. Below are some of July statistics compared to June: - Total conversion value: $60,964.57 (Up 141% from June) - Increased store visits by 107% - Increased store conversion rate by 8% - Increased total orders by 133% - Smashed our 300 orders a month goal & hit 1017 - Increased Instagram followers by 1000s - Featured in Urban List, Pedestrian TV, Lifehacker & BUZZFEED How effective was the workflow between your team and theirs? I have monthly meetings with our account manager to discuss results and goals. Additionally, we communicate regularly over email. I receive regular updates. I am very impressed with the workflow. It's very easy-going which means less stress. What did you find most impressive about this company? Megaphone is committed to producing great results and creatives that align with our business. Megaphone can easily adapt and understand what their clients need. I feel confident that I can scale my business with Megaphone. Is there any area for improvement or anything that could have been done differently? No, Megaphone are constantly striving to improve their services so I don't have any recommendations yet. --- #### SMM Services for Corporate Gifting Company **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Apr. 2021 - Ongoing **Project Summary**: Megaphone Marketing currently creates and manages social media ads for an Australia-based corporate gifting company. They had been hired for this project through a referral. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Owner, Corporate Gifting Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 6, 2021 **Feedback Summary**: So far, the engagement has brought in great results, including a 73% increase in website sales and a massive return on advertising spend (ROAS). Megaphone Marketing is skilled, communicates effectively, and breaks down complex concepts in simpler terms. ""They are a pleasure to work with."" **BACKGROUND** Please describe your company and your position there. I am the owner and founder of a Corporate Gifting company. We specialise in creating long lasting gifts that are guaranteed to generate referrals for our customers - Real Estate, New Home Builders, Developers & Corporate. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We needed someone to manage & help us with social media ads. For us it was about attracting new customers and getting our name out there. We are very busy so it is such a relief to have someone that understands social ads and can achieve such great results. **SOLUTION** How did you select this vendor and what were the deciding factors? We referred Megaphone by a friend who uses them & has achieved great results. Describe the project in detail and walk through the stages of the project. We had an initial meeting with Megaphone and explained what we were after. After discussing what we wanted from this project, they came back to us with an idea of what they could create for us. It was good to work together on what we wanted but also with their expert advice. How many resources from the vendor's team worked with you, and what were their positions? We mainly work with one of the Megaphone team for our social ads. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We have seen a huge increase in the number of enquiries for our Create Your Own section from Instagram. Have seen an 18x ROAS through FB ads since starting in April with Megaphone. Our website sales have increased by 73% since starting social ads. Total orders have increased by 71% since starting social ads How effective was the workflow between your team and theirs? They are a pleasure to work with. We speak a lot over email but she is always on the end of the phone for a chat and we regularly catch up over Zoom to discuss monthly reports and where we are at with our current campaigns. Lara is extremely good at explaining & a pleasure to work with. What did you find most impressive or unique about this company? They are extremely down to earth, relatable & easy to talk to which is great when you, as a person, don't know much about ads & it can be quite intimidating. They seem to have a great client base. Are there any areas for improvement or something they could have done differently? Their recent reports that have been upgraded are a great improvement for me to see how the month has gone! --- #### Social Media & Email Marketing for Pharmaceutical Company **The Project** - Services: Social Media Marketing - Project size: $50,000 to $199,999 - Project length: May 2021 - Ongoing **Project Summary**: Megaphone Marketing was hired by a pharmaceutical company to handle their social media and email marketing initiatives. One of their main tasks involves creating flows for the client's email marketing campaign. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** COO, OzHealth Pharma - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 19, 2021 **Feedback Summary**: The engagement has thus far resulted in a steady growth in the client's daily sales, as well as an increase in their returning customer rate. Megaphone Marketing is accommodating, proactive, and holistic in their approach. They are not afraid of testing out new ideas to boost the client's growth. ""They are responsive, proactive, and they take initiative."" **BACKGROUND** Please describe your company and your position there. I am COO of OzHealth Pharma. OzHealth Pharma is an Australian Pharmaceutical Company owned and operated by a Team of Pharmacists, dedicated to meeting your specific health needs. Our goal is to provide innovative safe products with a clinical base that enhance the quality of every day life. We have products for pain relief, weight loss, foot care, arthritis, migraine and tension headache and general well-being. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? Digital Marketing, goal to achieve a profitable ROI. **SOLUTION** How did you select this vendor and what were the deciding factors? Their credibility in the market and their ability to provide a holistic approach to our needs. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. The team is very reactive to communication and is always happy to take phone calls to clarify anything We have fortnightly calls to discuss strategy and next steps which makes me feel confident they’re always thinking ahead and planning for the future too. They have tested so many new creatives, angles and ideas, we have decided to expand some branches of the brand into other markets Our returning customer rate has increased Email marketing has been a bigger selling point for us since Megaphone Marketing created the flows How many resources from the vendor's team worked with you, and what were their positions? Senior Account Manager and 3 Account Managers as well as the Business Development manager **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Overall we’ve seen a monthly growth from Facebook and Google advertising, that is leading to daily sales bringing a profit for us How effective was the workflow between your team and theirs? Excellent, we use slack and have a fortnightly WIP Zoom call. What did you find most impressive or unique about this company? They are responsive, proactive, and they take initiative. Are there any areas for improvement or something they could have done differently? If they had a in house developer readily available. --- #### Marketing & Advertising Services for Music School **The Project** - Services: Advertising, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Megaphone Marketing handles a music school's marketing and advertising efforts. Their team strategizes campaigns and manages content. They also do social media marketing on Facebook as well as Google Ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, Music School - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 2, 2021 **Feedback Summary**: The partner has seen a 20%–30% increase in business growth. Megaphone Marketing provides excellent strategic input that optimizes effective results. They provide excellent customer service and are easygoing in nature. Accountability and communication are hallmarks of their high-quality work. "“Their biggest strength is the ability to re-strategize in order to get results.”" **BACKGROUND** Introduce your business and what you do there. I’m the director of a music school. We offer classes online nationally and internationally, as well as face-to-face in Melbourne. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing? We were looking for a partner to help with marketing and advertising as we were adding more teachers. **SOLUTION** What was the scope of their involvement? Initially, we were launching campaigns for guitar, piano, songwriting, singing, etc. classes. Megaphone Marketing strategized with us and managed a lot of the content. That platform wasn’t really working best for us, so we began focusing more on Google Ads. They’re also doing social media marketing via Facebook. What is the team composition? The case manager is always our point of contact. We’ve worked with six different managers over the course of our engagement. There’s a team working on their side, but we don’t interact with them much. How did you come to work with Megaphone Marketing? I found them on Google. They were down-to-earth, gave a professional pitch, and had a great background, so I decided to work with them. How much have you invested with them? So far, we’ve invested between $60,000–$90,000. We spend about $20,000–$30,000 a year. What is the status of this engagement? We began working together around January 2019, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’ve seen 20%–30% growth in our business. Megaphone Marketing represents our brand well, gets the information across efficiently and correctly, and gives excellent strategic input to help optimize our marketing and advertising efforts. We’re quite satisfied. How did Megaphone Marketing perform from a project management standpoint? Each case manager we’ve worked with has had different strengths and weaknesses, some seeming to do better than others. The strengths that continue across the board are strategizing and re-strategizing as needed to achieve maximum results for our investment. They are accountable and communicative. We use email and phone for communication. What did you find most impressive about them? Their biggest strength is the ability to re-strategize in order to get results. They have excellent customer service and know what is worth the investment, or not, on social media. They’re also easygoing, never making us feel like we ask for too much. Are there any areas they could improve? There is room for them to expand into working with different platforms. We are mainly using Google. If the desired results aren’t being seen, it would be nice to have a more complete plan, along with different options, to achieve them. Do you have any advice for potential customers? They’re a team that’ll feel like part of your own, working well with whomever you place them with and in the various aspects of your business. They also give realistic pitches and deliver them. --- #### SMM Services for Sustainable Homewares Firm **The Project** - Services: Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: Megaphone Marketing handles social media marketing services for a sustainable homewares firm. The team currently manages and implements Facebook and Instagram ads.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Co-Founder & Managing Director, Sustainable Homewares Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 2, 2021 **Feedback Summary**: With Megaphone Marketing's help, the client has experienced a significant increase in ROAS. The team establishes a smooth workflow by always being communicative, responsive, and accommodating. Moreover, their knowledge of the industry continues to impress the client. ""The team is very reactive to communication and is always happy to take phone calls to clarify anything." " **BACKGROUND** Please describe your company and your position there. I'm the Managing Director of a recycled wool blanket company. Our closed-loop blankets are sold retail, wholesale, and trade. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We were looking to implement Facebook and Instagram ads as e-commerce makes up a large portion of our business. While we are very capable in content development and branding, we needed technical and analytic capacity to manage Facebook ads in an ongoing manner. **SOLUTION** How did you select this vendor? We have many companies approach us to offer this service but we went with Megaphone because of their client base and locality to our market. Describe the scope of their work in detail. We work with Megaphone on a retainer basis meaning we have regular strategy meetings that set the direction for the next few months. Implementation of the ad strategy is done in an effective, collaborative matter and Megaphone are highly responsive to our business' needs. What was the team composition? I've worked closely with several account managers at Megaphone to develop and adjust an ongoing Facebook ad strategy with their guidance being pivotal in our project's ongoing success. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? During our peak sales season, we've seen a strong return on investment. High enough that we've done pilot tests in new markets with their consultation. How effective was the workflow between your team and theirs? The team is very reactive to communication and is always happy to take phone calls to clarify anything. What did you find most impressive about this company? Megaphone's senior consultants are extremely effective and competent at ad strategy and implementation and we know we're in great hands. Is there any area for improvement or anything that could have been done differently? Live docs that both parties can edit could be a valuable way to develop ad content rather than emailing it back and forth. --- #### Digital Marketing for Online Clothing Retailer **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Megaphone Marketing provides ongoing digital marketing services for an online clothing retailer. This involves the creation and implementation of paid advertising efforts, email marketing campaigns, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Online Clothing Retailer - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 1, 2021 **Feedback Summary**: Since collaborating with Megaphone Marketing, the client has seen a 143% boost in ROAS, including a major increase in returning customers. The team leads a steady workflow, holding regular meetings and providing 24/7 support. They are passionate, punctual, and results-driven. ""Megaphone Marketing has been very professional and easy to work with." " **BACKGROUND** Please describe your company and your position there. I'm the co-founder of an online clothing retailer. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We hired Megaphone to help launch our business into the e-commerce world and take it to the next level. We wanted to free up our time and let the experts handle our digital marketing. **SOLUTION** How did you select this vendor and what were the deciding factors? Megaphone had a great understanding of what we are trying to achieve. Having previous experience helping other similar businesses like ours also gave us confidence. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Megaphone essentially handles all our online marketing including paid Facebook and Instagram ads, ad creation and optimization, creating the ad copy for us and creative content. They also assisted us with setup of tools and email marketing campaigns as well as helping us overall with digital marketing ideas and strategies. How many resources from the vendor's team worked with you, and what were their positions? We work with our Account Manager, Hannah as our main point of daily contact. She's available for us and we have also met with the Account Executives when necessary. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've seen substantial increase in return on ad spend month on month. We're now seeing ROAS of 3.4x which is 143% increase since we first started our working relationship. Not only that, Megaphone developed strategies to help increase our average order value (AOV) through assessing our sales data. These strategies have increased our AOV by 7%! We have also substantially increased our returning customer rate which is really important to us. How effective was the workflow between your team and theirs? We have regular meetings with our Account Manager to go through our performance and data. Communication is always prompt and available which is important for us. What did you find most impressive or unique about this company? Megaphone have been very professional and easy to work with. They understand and really want to help grow our business. We can tell they are experts in their field! Are there any areas for improvement or something they could have done differently? No. I feel they have the correct approach and are results driven. They are always there to hear you out. --- #### Marketing & Advertising for Organic Food Manufacturer **The Project** - Services: E-Commerce Development, Pay Per Click, Search Engine Optimization, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: May 2020 - Ongoing **Project Summary**: Megaphone Marketing manages the Facebook and Google Ads campaigns for an organic food manufacturer. They’ve also helped to set up the backend to turn their website into an e-commerce site using WooCommerce. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, SunRidge Farms - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 27, 2021 **Feedback Summary**: In the last two ads campaigns, the return on the ad spend has been five and eight times greater. Megaphone Marketing’s team is flexible, well-organized, goal-oriented, and communicative. They stand out because they’re willing to prove themselves before entering a more committed partnership. ""They’re willing to listen to the customer and their needs, especially if they’re unsure of what to do." " **BACKGROUND** Introduce your business and what you do there. I’m the director of marketing at SunRidge Farms. We’re a manufacturer of organic foods in the consumer packaged goods and bulk foods industries. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing? We’d never done e-commerce before the pandemic. After COVID-10 we realized we needed an online presence, so we partnered with Megaphone Marketing to help us develop it. **SOLUTION** What was the scope of their involvement? We specifically needed advice on how to set up our original website before we handled newer technologies in the backend with WooCommerce. They’re now handling our Facebook media, as well as our Facebook and Google advertising. We’ll be expanding our role with them in other social media platforms as revenue increases. What is the team composition? We have two primary contacts: the CEO, who at the time we formed the relationship wasn’t in that position, and Marina (Account Manager). She is our primary business development person. She handles all the nuts and bolts on a day-to-day basis. However, based on conversations with them, I know that there are many others involved in the process on their team. How did you come to work with Megaphone Marketing? In one of my international travels, I was in Australia, and we came across each other. About a year later, I received a phone call out of the blue. I’d been seeking out a partner for a while, but almost everybody we’d talked to wanted to engage in significantly greater financial commitments than those we were capable of making at the time. Megaphone Marketing came in with a great, open, and non-pressure environment to service us. It appealed a lot to our management team, and it was exactly what we needed. Since then, we’ve had a fabulous partnership. How much have you invested with them? We’ve spent between $25,000–$50,000 in the first year, and we expect it to extend. What is the status of this engagement? We started to work with them in May 2020, and we officially signed the contract in June. Our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We didn’t have a modern website, and they helped us to get a platform on the backend that gave us additional growth in marketing as we developed our team. Therefore, moving into the 21st century has been one significant aspect and a metric by itself. Also, we’ve seen improvement with the ad campaigns that we’re currently running or testing. Actually, on the last two campaigns, the return on our ad spend was five and eight times greater. How did Megaphone Marketing perform from a project management standpoint? Their performance has been outstanding. The management, communication, coordination of the project, and project detail are exceptional. They’re a fantastic company. We communicate with them through a combination of video conference calls every couple of weeks and frequent emails. Since they’re based in Australia and we’re here on the West Coast, we have to deal with time zones. Megaphone Marketing was planning to open an office in Los Angeles, but COVID-19 delayed the plans by about a year. They expect to have it ready by the end of 2021, and it’ll obviously make our communication with them much easier. What did you find most impressive about them? The significant difference for us is the flexible structure of their work and their contracts. They’re willing to listen to the customer and their needs, especially if they’re unsure of what to do. Unlike other 75 companies that I’ve interviewed over the past four years, I’ve found that Megaphone Marketing doesn’t demand upfront, outrageous contracts. They’re more committed to results, and they give you 90 days to prove themselves — which they do without fail. We didn’t have a six-months or one-year contract with no assurance of whether it would work or not, and the costs were far less compared to other companies— their approach is just fabulous. Are there any areas they could improve? Honestly, I don’t think we could’ve approached it any differently. I can’t speak for other industries or customers that they have, but I think they do a pretty fabulous job. They improve upon everything they do, and they’re dynamic and young. When they make a mistake, they’re able to recognize that they don’t know everything, and then they work to correct it. I’m very impressed with them. Do you have any advice for potential customers? I would wholeheartedly recommend you to give them a shot. Give them 90 days and let them show you what they can do. Then, listen and trust the advice that you’re receiving from them. --- #### Web Design & Digital Marketing for Rosin-Making Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Jan. 2021 **Project Summary**: Megaphone Marketing was hired to design three websites and hold digital marketing strategies for a rosin-making company. They were also tasked with running giveaways and promotions for the company.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director & Founder, Leatherwood Bespoke Rosin - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2021 **Feedback Summary**: As a result of the client's collaboration with Megaphone Marketing, the quality of their advertising and social media content reached international audiences. They provided cost-effective services in a time-sensitive manner. They also provided excellent communication. ""It truly felt like having a permanent employee rather than a contractor." " **BACKGROUND** Please describe your company and your position there. I am the director and founder of Leatherwood Bespoke Rosin, an Australian rosin maker for stringed instruments. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? website design, ecommerce development, social media management and advertising. Also email marketing. **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed Megaphone Marketing after an extensive web search, and were thrilled with the scope of their services, the value for money. and the professionalism with which they approached the project. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They designed three new websites for us, revitalised our social media channels including creating new content. They also set up and ran social media adverts, e-commerce marketing and email marketing. They also have in-house photo and video content creation capability which was fantastic for us. They have also run giveaways and promotions very successfully returning more revenue than expected. How many people from the vendor's team worked with you, and what were their positions? we have worked with three people: CEO, senior account managers, and junior account managers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Quality of advertising content and social media content has increased dramatically and been noticed by our clients all over the world. Reach to a niche audience has been achieved successfully and revenue has increased. Describe their project management style, including communication tools and timeliness. Excellent communicators, they follow up regularly and achieve their tasks in very quick time. If there are to be any delays they are very communicable to let you know why and when the project should be finished. What did you find most impressive or unique about this company? Value for money. They offer far more service within their packages than other companies do. They really look after all corners and details of a project. It truly felt like having a permanent employee rather than a contractor. Are there any areas for improvement or something they could have done differently? No. --- #### Digital Marketing for Jewelry Brand **The Project** - Services: Other Digital Marketing - Project size: Less than $10,000 - Project length: Jan. 2021 - Ongoing **Project Summary**: Megaphone Marketing provides digital marketing services for a jewelry brand. So far, they have worked on social ads, calls to action, and other options for cold-medium consumers.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Nicole Fendel Jewellery - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2021 **Feedback Summary**: Thanks to Megaphone Marketing, the client has generated 104 purchases with a total conversion value of $13,789.50. Their Facebook ROAs have also gone up by five times while having generated 781 new Klaviyo subscribers. Communication processes have also been highly responsive. ""They are a one-stop-shop for all digital marketing needs, especially outbound efforts." " **BACKGROUND** Please describe your company and your position there. I am the owner of a jewellery retailer, that sells jewellery and homewares online. We create mindful jewellery that tell a story and empower women around the globe. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing, and what were your goals? We needed full digital marketing services , focusing on Facebook and Instagram advertising. By doing this we aimed to drive sales, improve conversion rates and attain a new customer base. **SOLUTION** How did you select this vendor and what were the deciding factors? This company came highly recommended by good friends of mine who were using their services. After interviewing them we chose this company over the other shortlisted options based on costing and their past clients. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. We went through a discovery phase to share the company’s brand identity and our goals for the short, mid and long term goals. My account manager put together a digital strategy. All social ads had clear calls to action and various options for cold- medium consumers. How many resources from the vendor's team worked with you, and what were their positions? This company has used many resources to help my business. My account manager has gone above and beyond assisting with many tasks that are not in the brief and is always on call, even on weekends. We have worked with an account manager, social media marketer and IT consultants. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? This month we generated 104 purchases with a total conversion value of $13,789.50 Achieved an overall Facebook 5.89x ROAs Generated 781 NEW Klaviyo subscribers, from our competition. How effective was the workflow between your team and theirs? We use emails to communicate and phone calls. My account manager is highly responsive to all of our needs. What did you find most impressive or unique about this company? They are a one-stop-shop for all digital marketing needs, especially outbound efforts. I have full trust in their business and they are currently building me a new website. Are there any areas for improvement or something they could have done differently? No --- #### Digital Advertising for Beauty Products Company **The Project** - Services: Advertising - Project size: Less than $10,000 - Project length: Aug. 2020 - Ongoing **Project Summary**: A beauty products company wanted to expand their online presence and improve their sales. They partnered with Megaphone Marketing to take over their Facebook and Google Ads efforts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, Beauty Products Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — May 17, 2021 **Feedback Summary**: The company is quite pleased with the results that the Megaphone Marketing team provided. The company's ROAS has improved by up to 19 times when targeting new and returning customers. The team gave simple best practice guidance and showed their commitment to learning everything about the industry. ""Their commitment to learning about our company, the people we are targeting and products we are selling is impressive." " **BACKGROUND** Please describe your company and your position there. I am the Manager of our company in the Beauty Industry specialising in Nail Products and Nail Care. We Operate both as a Physical Store and have an Ecommerce Website. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We were looking to expand our online website and sales, with doing our own Facebook Ads and Google Ads we slowly saw that great potential was possible if we had experts working for us. We now have Megaphone Marketing taking care of both our Facebook and Google Ads and are doing an amazing job everyday in helping our business grow and make more sales in a positive way. **SOLUTION** How did you select this vendor? We were very pick and done our research online and after speaking with multiple companies we felt most comfortable with Megaphone Marketing, and they have being a pleasure to deal with continuously. Describe the scope of their work in detail. Megaphone do a lot of work and with much detail, they do our Facebook and IG advertising for our business, which include writing ad copy, making of ad creatives, optimisation of paid ad accounts, as well as general digital marketing advice and consultation. What was the team composition? Their Account Manager was the main, daily point of call, however we also liaised / had the opportunity to liaise with the Account Executives and the Head Of Accounts when necessary. We are in communication with our Account Manager a lot but also have the entire team of experts at Megaphone in the background contributing to the marketing strategy running for our business. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are really pleased with the results and growth we have had with Megaphone, our ROAS are between 10x upto 19x :) depending on if we are targeting new or returning customers. The main things holding us back sometimes is just not having enough stock to sell. How effective was the workflow between your team and theirs? We have weekly meetings via phone and or email and also a motherly report overview. We can compare data and continue to improve and enhance the ads. When updates are to be done megaphone are very quick and detailed on initialising the improvements straight away. What did you find most impressive about this company? Their commitment to learning about our company, the people we are targeting and products we are selling is impressive. Also the simple manner at the start of guiding the best direction and advise when needed. Is there any area for improvement or anything that could have been done differently? Not really, if there is anything that needs improving along the way you can just talk to megaphone and improve it along the way. --- #### Digital Marketing for Retail Art Gallery **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Mar. 2021 **Project Summary**: Megaphone Marketing led social media and email marketing campaigns for a retail art gallery. The team was tasked with creating advertising content and building the client's email marketing list and program. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.5 **The Reviewer** Owner, Retail Art Gallery - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2021 **Feedback Summary**: Megaphone Marketing effectively boosted the client's sales revenue by 441% and their return customer rate by 65%. They conducted weekly meetings to discuss results and fine-tune their strategies. They had the needed expertise to effectively assist the client in achieving their goals. ""Our Account Manager was knowledgeable and understood our aims." " **BACKGROUND** Please describe your company and your position there. We operate a retail Art Gallery and an online shop. We market a range of art, homewares and fashion accessories all featuring the art of our head artist. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Brand building Build our presence on social media platforms, Facebook & Instagram. Increase sales through our online shop Build our EDM list and program What were your goals for this project? Basically to increase sales and brand awareness. Make our brand a household name. **SOLUTION** How did you select Megaphone Marketing? After extensive research of companies that offer the service we were looking for we selected two companies to approach. After initial interviews we selected Megaphone Marketing. We liked their strategy and were also impressed with the fact that they had a high customer retention rate. Out first contact explained in detail what they offered and how they would achieve the goals we had in mind. Describe the scope of their work in detail. To build a marketing campaign across social media platforms. Creating all advertising content. Placing the content to best advantage Regular weekly meetings to discuss results and fine tune the offering Most importantly they listened to our comments and would act on our knowledge of our market. What was the team composition? We had an Account Manager with whom we were in weekly contact. We also had access to an Account Director. We also had the campaign discussed in group meetings with the Agency principals. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Sales revenue increase of 441%. Return customer rate increase of 65% How effective was the workflow between your team and theirs? Our Account Manager was knowledgeable and understood our aims. We were talked through every step of the process. Weekly meetings to discuss the project were professionally conducted. We also liked the fact that they listened to our input and acted upon it where necessary. What did you find most impressive about this company? They are experts in social media platforms and the intricacies of the inner working of the algorithms to best place our advertising. Are there any areas for improvement? If I were to knit pick I could probably find small areas that need improvement, but overall the team we worked with were professional and delivered. --- #### Social Media Marketing for Pet Products Provider **The Project** - Services: Other Digital Marketing, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2021 - Ongoing **Project Summary**: Megaphone Marketing delivers social media marketing services for a pet company. They've worked in an ongoing collaboration providing strategies to increase the company's sales through Instagram and Facebook. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** Director, Pet Products Provider - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 22, 2021 **Feedback Summary**: Megaphone Marketing's performance has been great. Their team has shown leadership and strong commitment, proving their marketing knowledge and skills. The results of their collaboration have been immediate, demonstrating a steady increase in social media sales with each month of their involvement. ""Megaphone Marketing always knows what goes on and how to improve the ad performance." " **BACKGROUND** Introduce your business and what you do there. I’m the director of a pet products company, mainly focused on cat products.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Megaphone Marketing? I’m in charge of Google Shopping for my company, which we’ve been very successful at, but after a year, we found we were able to ask for help to increase our revenue. We found Megaphone Marketing because we wanted someone to run our social media accounts for us.  **SOLUTION** What was the scope of their involvement? Megaphone Marketing provides us with strategies to increase the company’s social media marketing. Usually, they walk us through what they’ll do and what they’ll mainly focus on. They offer us different investment options and explain to us the return investment we can get from it. That way, it’s up to us how we decide to work with them.  What is the team composition? Currently, I only work with the account manager, which is my main point of contact that organizes everything for me, but I believe there are other people involved. How did you come to work with Megaphone Marketing? The Megaphone Marketing team sent me an email. After researching their profile, I found they looked like a reliable partner to work with, so I decided to give it a try. How much have you invested with them? For the general service, we’ve spent $5,000 AUD (approximately $3,900 USD). For the current project, which involves Instagram, Facebook, and Google Ads, we’ve spent about $10,000–$15,000 AUD (approximately $8,000–$12,000 USD).  What is the status of this engagement? We started in January 2021, and it’s still ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They promised me they’d optimize Facebook and Instagram for my company, and we’ve seen a straightaway outcome of their collaboration. On the same weekend that we started, we got 20 orders from Instagram and Facebook, which was beyond my expectations. Now, every month, we’ll have 200 as the average of orders from our accounts.  They send me reports monthly. We can see how sales went from both ends. The results we’re reaching –compared to January– February did a 30% increase. From February, March had a 15% increase, and compared to March, April has done another 15% increase in sales.  How did Megaphone Marketing perform from a project management standpoint? They're doing very well. They have an account manager who communicates with me daily. We will discuss what they’ll do on our account and what the advertising group is going to do or if they have a delay. That way, I can know what ad works better, what product works better, and what product is not performing that well.   Normally, we communicate through email and Team Viewer, which is where we’re holding meetings. I normally tell them what I need to get done, and they tell me if it’s doable or not or if they need to charge some extra. For example, if I need to do an extra EDM (email directing marketing) campaign, they’d probably charge another $100 AUD (approximately $80 USD)  if that’s not included in our contract, which I find reasonable. What did you find most impressive about them? The most impressive characteristic about them is their account manager, who works very closely with us. She looks at our social media accounts in a backend, and she’s very detailed about the aesthetics of the work.  Megaphone Marketing always knows what goes on and how to improve the ad performance. This is very impressive because we need people to look after and look closely at the account. Sometimes, some ads are not performing well and need to be deleted, but sometimes people who work in the marketing business will charge for the service, set up their account, and leave without a follow-up. Because of this, having a company like Megaphone Marketing is much better because they take responsibility for it.  Are there any areas they could improve? We are going to spend more on advertising every month, but I need them to optimize my return on investment. I am expecting higher ROI rates, so I think they can do better.  Any advice for potential customers? If your product has a brand name or you have a high ticket product, you can work with a marketing agency because they can generate more sales for you. But if your product is at a lower price, it’s better to do it for yourself and save some money. --- #### SEO & PPC for Stationery & Gift Brand **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Sep. 2020 - Ongoing **Project Summary**: Megaphone Marketing provides SEO and PPC efforts to a stationery and gift brand. The client requires a more strategic and effective digital marketing approach to grow their direct-to-consumer (DTC) channel. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Creative Director, Stationery & Gift Brand - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 25, 2021 **Feedback Summary**: Megaphone Marketing has managed to immediately improve the client's sales by up to 600% in the Q4 of the previous year and up to 300% within the first months of 2021. The team's knowledge and strategic approach are hallmarks of their data-driven character. Their responsiveness radiates throughout. ""Their knowledge and strategic approach to digital marketing are impressive." " **BACKGROUND** Please describe your company and your position there. I am the Founder and Creative Director of an Australian stationery and gift brand. I am responsible for the design of all of our products as well as sales and marketing. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Initially we started with Facebook and Instagram ads and remarketing, but we've now started looking at Google shopping. What were your goals for this project? Our brand was built through wholesale and this was our primary focus for the first 4 years. However we wanted to strengthen our DTC channel as it was quite small. We'd dabbled in boosted posts on Instagram and saw some good results but we wanted more strategic and effective digital marketing to help grow this area. **SOLUTION** How did you select Megaphone Marketing? When Megaphone approached us it was the perfect time. Covid caused all of our trade shows and events to be cancelled we saw our online sales start to grow significantly and we had extra budget to spend on our digital marketing. After speaking with Kia we found we were really aligned with their approach - no fuss, no buzz words and they're incredibly results focused. We like how pro-active they are and how they are constantly monitoring and tweaking our campaigns to make the most of our ad spends. We were hesitant to take on a marketing agency as we'd never spend this kind of money on digital marketing or worked with an agency before (and so many shady ones approach you) but after the first month we saw immediate results and we couldn't be happier. Describe the scope of their work in detail. First we had a brief chat with Kia who gave us an in depth run down of Megaphone's background, clients and the way they work. We also chatted about our business and goals. We then met our account manager Alana and had a strategy meeting. We answered a questionnaire about our business - mission, values, competitors, brand personality etc. After that they put together a proposal to show us what they could do for us in terms of advertising, remarketing and strategy and some indicative spends for each channel. After we agreed on a marketing package they proceeded with a analysis of our website and provided some great suggestions on how we could optimise up our website and some amazing apps. Alana then got started on our campaigns and provided monthly reports and regular check ins (phone calls and emails) to see what was working and what new products and promotions we could promote. What was the team composition? Initially we dealt with Kia and then were passed on to our dedicated account manager Alana. I've worked closely with Alana our account manager the whole time (almost 5 months now) and I believe she does most of our campaign work herself and is our only point of contact but I imagine she has a team of designers and developers who work with her on our account. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The results were immediate - we saw a 500-600% increase in sales in Nov-Dec and a 300% increase in Jan-Feb. Google shopping has just launched and has yielded over $6k in sales this month alone. Some of our key products have sold out numerous times and now we're struggling to keep up with the demand for them (which is a good problem to have)! How effective was the workflow between your team and theirs? Kia was so lovely to deal with and really impressed us. We could tell she was really interested in and passionate about our brand. Alana has been amazing and is super responsive and proactive. She emails us weekly and calls monthly and is super committed to delivering results for us every month. What did you find most impressive about this company? Their knowledge and strategic approach to digital marketing are impressive, plus they're across all of the latest social media changes and apps. They're super responsive and proactive and super committed to delivering results for us every month. Are there any areas for improvement? We're very happy with the results Megaphone has delivered, but coming from a advertising agency where every aspect needs to be checked and approved by a client first I was used to this process and would have probably preferred that all campaigns be sent for review before going live, for the first few months. There were just a few typos and spelling issues that needed to be fixed on the first few campaigns. But apart from that we're super happy with Megaphone. --- #### Branding & Marketing Services for Meat Delivery Company **The Project** - Services: Advertising, Branding - Project size: $10,000 to $49,999 - Project length: Oct. 2020 - Ongoing **Project Summary**: Megaphone Marketing branding services for a meat delivery company. They also provide ongoing marketing services. The team works on writing ad copies and creatives and provides general marketing advice. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Meat Delivery Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 25, 2021 **Feedback Summary**: Megaphone Marketing continues to run a successful strategy which resulted in an increase in monthly revenues over the past four months. The team integrates seamlessly and is receptive to feedback and makes adjustments to strategy when needed. Their knowledge and expertise are impressive.  ""They also provided valuable information and explained in detail, whenever we required clarification." " **BACKGROUND** Please describe your company and your position there. I am the Co-Owner of a meat delivery company, Australia's first meat delivery subscription business, sourcing high-quality grass-fed, free-range proteins directly from Australian farmers and delivering monthly meat proteins to the door Australia wide. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We engaged Megaphone to help build brand & product awareness whilst increasing sales through FB & IG advertising. The challenge we faced was, we were a bootstrapped start-up that not many people knew what we were about. This meant we had to redesign parts of our website, build consumer confidence in our brand & products, whilst driving sales to increase revenue so as we could scale the business rapidly. What were your goals for this project? Our goal was to scale and rapidly grow our business through increased sales revenue. This would ultimately give us cashflow and the ability to navigate and drive our business growth in a sustainable manner. **SOLUTION** How did you select Megaphone Marketing? We began searching for a digital agency and heard loads of horror stories. We decided to utilise Clutch as a great way to gauge honest feedback about digital agencies from other business owners. We narrowed our search down to 3 agencies and had meetings with each one. All 3 where great, but we choose Megaphone because of their experience in similar E-comm subscription models and believed they had the best understanding of our business model. Describe the scope of their work in detail. Megaphone ran paid Facebook and IG advertising for our subscription business. This included writing ad copy, making of ad creatives, optimisation of paid ad accounts as well as general digital marketing advice and consultation. They also implemented EDM flows, produced artwork for our labels, and completed an IT web development project which was rather complex. What was the team composition? We worked closely with our Account Manager as our daily POC and we were always kept up to date. We also had input from other team members such as graphic designers, web dev, and marketing specialists. We must say, at the beginning the account manager did a huge amount of the work and was always very efficient. However over time, we noticed inputs from across the entire team at Megaphone, which has been outstanding to access diverse skill sets. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Megaphone continues to run a successful strategy for us which has resulted in an increase in monthly recurring revenue in excess of 1600% over 4 months. For us, these results speak for themselves. How effective was the workflow between your team and theirs? The entire team at Megaphone worked seamlessly with our team. They listened to our feedback and made adjustments to our strategy when needed. They also provided valuable information and explained in detail, whenever we required clarification. What did you find most impressive about this company? We were impressed by the knowledge and expertise from the entire team. But lets face it...our goal was to increase sales to drive our business. They did exactly that and met every target along the way! Are there any areas for improvement? Keep up the great work! --- #### Social Media Marketing for Softball Association **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Mar. 2021 - Ongoing **Project Summary**: A softball association hired Megaphone Marketing to help them attract new players to their competition via social media marketing. The team handles the client's Facebook & Instagram advertising campaigns. **Review Rating**: 4.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 4.0 **The Reviewer** Secretary, Melbourne Softball Association - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 13, 2021 **Feedback Summary**: Megaphone Marketing continues to help increase the client's email inquiries, attendance, registrations, and players through their services. The team's communication is excellent, they are accommodating to changes made to ad copies, and are quick to respond to feedback. ""I feel that we received just as much attention as their million-dollar clients would." " **BACKGROUND** Please describe your company and your position there. Secretary at Melbourne Softball Association We're a softball association that plays out of Fawkner Park South Yarra. We run a women's and junior fastpitch competition during winter and a mixed-gender slowpitch competition over the summer months **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We were looking to attract new players to our competitions What were your goals for this project? We wanted to introduce our Association and our competitions to potential players who may not be aware of our Winter programs. **SOLUTION** How did you select Megaphone Marketing? I did extensive online searching and had several conversations with other companies but found Megaphone to be the most communicative and understanding of what we were trying to achieve. Describe the scope of their work in detail. Megaphone ran Facebook and Instagram advertising campaigns for us which included writing ad copy, making ad creatives, optimisation of paid ad accounts, as well as general digital marketing advice and consultation. We contributed still images as well as providing guidance on the copy to accompany the adverts We also engaged them to create videos for both our slowpitch and fastpitch competitions that we continue to utilise across our social media platforms and our website What was the team composition? We had a dedicated Account Manager who was our main point of call throughout the process. We also had the opportunity to liaise with the account executives and the head Of accounts when necessary. The entire Megaphone team of experts contributed to the marketing strategy that we ran. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Interest in Melbourne Softball, as determined by the number of email enquiries, attendance at our come and try sessions and the number of player registrations, increased and we had a significant increase in the number of players looking to be involved. How effective was the workflow between your team and theirs? Communication was excellent. We knew where we stood every step of the way and they were accomodating with the many tweaks we wanted to be made to advertising copy and the landing page they created for the campaign. They responded quickly to feedback and as such we were able to get the campaign up and running in a very short time frame. What did you find most impressive about this company? Although we would represent only a very small part of their business I feel that we received just as much attention as their million-dollar clients would. Always happy to have a chat about how things were going and to listen to our ideas and suggestions. Are there any areas for improvement? Cost-wise they are expensive for smaller entities, and while we accept that is part of the process it is still a significant outlay for something that generally isn't a recovered cost. --- #### Digital Marketing Strategy for Skincare Company **The Project** - Services: Digital Strategy - Project size: $10,000 to $49,999 - Project length: July 2020 - Ongoing **Project Summary**: Megaphone Marketing handles the digital marketing front of a handmade skincare company, providing them with an effective and feasible digital strategy. They also set up marketing content like social media ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & Co-Owner, Skincare Company - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 8, 2021 **Feedback Summary**: Through Megaphone Marketing's work, the client observes continuous growth in sales and brand awareness each month. The strategies that the team delivers are well-received by their partner's target market. They handle an efficient workflow, and their communication skills are their strongest point. ""Megaphone has never oversold their abilities and has always set really achievable goals." " **BACKGROUND** Please describe your company and your position there. I am the co-owner and founder of a handmade skincare company specialising in luxury body oils and facial serums. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We hired Megaphone marketing to do all our online marketing and strategy What were your goals for this project? Our goal was to take our business to the next level. We were just cruising along, however we really wanted to take the next jump and didn't know how. **SOLUTION** How did you select Megaphone Marketing? We were approached by Megaphone via email. We get thousands of these emails a week however something they said to us made us chuckle and we decided to give them a whirl. Describe the scope of their work in detail. Megaphone has been tasked to completely set up and create our online marketing strategy and implement it. They have worked with us to create everything from EDM's to social media ads. What was the team composition? We have worked mainly with Rebekah (and we wouldn't change that for the world :P) **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are seeing continuous increase each and every month. We are absolutely loving the results we are seeing with Megaphone and will continue to use them to further grow the business. We are seeing consistent increased sales as well as general brand awareness. The growth we saw has outweighed our original thoughts we would achieve within the first 6 months. Since then we have increased our budget a few times to further increase our reach. The digital strategies are being greatly received by our target market. How effective was the workflow between your team and theirs? We have a really great workflow. Rebekah is always able to handle our whacky (and often last minute) requests and ideas. The team at Megaphone always completes the tasks and we do not have to chase. Communication has always been one of the strongest points with Megaphone (even when we can be a little slack!!). Megaphone has never oversold their abilities and has always set really achievable goals. What did you find most impressive about this company? Honestly, everthing. We just absolutely love working with them. They fit our vibe and achieve results! Are there any areas for improvement? Nope! We are very happy. --- #### SMM for Handmade Leather Design Company **The Project** - Services: Social Media Marketing - Project size: Less than $10,000 - Project length: Nov. 2020 - Ongoing **Project Summary**: Megaphone Marketing was hired by a handmade leather design company to develop and strategize their social media marketing efforts. Their goal is to increase traffic and improve ROI. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Aurelius Design - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 3, 2021 **Feedback Summary**: Thanks to Megaphone Marketing's efforts, the company is able to expand their business and achieve their goals. The team's workflow is exceptional as they are able to accomplish their tasks within the budget of the client. They continue to help the company achieve healthy growth. ""We're impressed with their knowledge to ensure our business is hitting the key points." " **BACKGROUND** Please describe your company and your position there. I am the owner of a handmade leather design company - Aurelius Leather. We design and deliver timeless Leather Bags. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Megaphone work all our social marketing platforms. Anything from Instagram and Facebook ad's right through to competition giveaways. What were your goals for this project? Increase and build traffic to these social platforms and build upon our return on ad spend **SOLUTION** How did you select Megaphone Marketing? We have worked with marketing firms in the past however felt Megaphone was the best in being directly hands on with our business and developments. Describe the scope of their work in detail. Managing updating and actioning Marketing and Ad's for Social What was the team composition? Our Account Manager was the Main daily point of contact however we liaised with multiple team members within Megaphone. Account Executives within the account departments **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Since we have worked with the team we have been able to grow the business from 1 x to averaging 3 x on our ad spend. They have been able to work with our monthly managing our budgets to increase and grow our business. How effective was the workflow between your team and theirs? From start to finish the workflow has been nothing but a personal relationship we have been able to work with on with our account manager to the videoing team to bring our ideas to life and action these in a marketing environment What did you find most impressive about this company? We're impressed with their knowledge to ensure our business is hitting the key points in terms to presentation and marketing. From visual displays to giving feedback on content we needed to target towards our demographic they have been extremely hands on Are there any areas for improvement? Very satisfied with their team and work. The action items fast which help us move in real time. --- #### Digital Marketing Services for Skincare Company **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Nov. 2020 - Ongoing **Project Summary**: To drive up sales and improve the company's conversion rate, a skincare company hired Megaphone Marketing to build their digital marketing strategies. Tasks include campaign management and ad buying. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Herbs'Oil Hawaii Skincare - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 17, 2021 **Feedback Summary**: Megaphone Marketing is able to help the client create engaging and informative content and broaden their customer reach. The team is communicative, receptive to the client's suggestions, and they always come prepared with contingencies. ""They allowed us to be in control while helping to hone and polish our ideas into great content." " **BACKGROUND** Please describe your company and your position there. We are skincare company based in Hong Kong and I am a project manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Megaphone helped us to manage our digital marketing campaigns and ad buying. What were your goals for this project? We wanted to increase our sales and improve our conversion rate. **SOLUTION** How did you select Megaphone Marketing? We interviewed several agencies and in the end decided that Megaphone was the best match for us. Describe the scope of their work in detail. After our kick-off meetings we sent over our brand kit and from there they were able to come up with ads and copy. What was the team composition? We had an account Manager (Tim) and everyone else from Megaphone worked behind the scenes. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? As a small company, it's a big decision to start working with a marketing agency and it can be hard to hand over the reins to someone else. But we are so glad that we did! The Megaphone team was professional, reliable, and always prepared. We want to give a special thanks to our account manager Tim for always delivering on time and for being a great listener. We always felt heard even as a small business and we really appreciated that they allowed us to be in control while helping to hone and polish our ideas into great content. We couldn't have been happier with their service and we highly recommend them! How effective was the workflow between your team and theirs? Our account manager Tim was really awesome! Always on time and professional and easy to communicate with. What did you find most impressive about this company? They were so much more professional than other marketing agencies we have worked with. Are there any areas for improvement? Everything can always be done faster and of course we can always shoot for higher sales but overall we were happy with the outcome. --- #### Digital Marketing for Beauty Retailer **The Project** - Services: Advertising, Other Digital Marketing - Project size: Less than $10,000 - Project length: Nov. 2020 - Ongoing **Project Summary**: Megaphone Marketing was hired by a retail company for digital marketing services. The main goal is to boost their platform's online reach, ROAS, and sales through social media marketing and Google Ads. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Avocado Zinc - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2021 **Feedback Summary**: The client continues to enjoy the benefits of their fruitful collaboration with Megaphone Marketing. Through the team's efforts, their site now enjoys a 200% sales boost and an 85% funnel conversion rate. The members earn praises for their seamless workflow, field expertise, and presentation skills.  ""They are a team of experts and their processes are seamless." " **BACKGROUND** Please describe your company and your position there. My company is a Natural Sunscreen business called Avocado Zinc. We produce SPF 50 sheer clear zinc sunscreen that goes on clear, is easily spreadable & heavenly moisturising. Made locally in Western Australia, we use 100% natural & naturally derived ingredients that work for the the skin, not against it. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? Initially Facebook and Instagram Ads Email Marketing Influencer Outreach And more recently: Google Ads Youtube Ads What were your goals for this project? My goals for this project was to increase Sales, Reach and Return On Ad Spend (ROAS). I was previously managing all the paid ads myself and wasn't getting the results I needed. My only choice was to outsource and I am so glad I found Megaphone. **SOLUTION** How did you select Megaphone Marketing? I actually found out about Megaphone through one of their own paid facebook ads! Their ad creative showed the results they had produced for other ecommerce brands. It was really convincing and I knew instantly that I had to onboard them as my ads manager. Describe the scope of their work in detail. We hired Megaphone to run our paid Facebook and Instagram advertising on Facebook Ads Manager. They write all our ad copy, use our content to produce all of our ad creatives and set-up & optimise our paid campaigns.  They set up & manage all of our email marketing funnels, and do a lot of instagram influencer outreach for us. They also provide a lot of free general digital marketing advice and consultation including how I can improve my website (speed loading, design), how to go about PR outreach just to name a few. In the last few days, we have also engaged them to set-up & manage our Google & Youtube Ads. What was the team composition? My Account Manager, Anna, is my main, daily POC, however I have the opportunity to liaise with the Account Executives and the Head Of Accounts when necessary. However, whilst my Account Manager is the main POC, their entire team of experts contribute to the marketing strategy behind the scenes. This includes graphic designers (ad creatives), influencer marketing experts, Klaviyo experts, SEO experts, website builder experts. I am also looking forward to using their new content creation team for some videos. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They have more than doubled our sales and return on ad spend in just 2 months through their facebook & instagram ads. And conversions on our email marketing funnels are at 85%. How effective was the workflow between your team and theirs? Very effective. Anna is always available to chat to Monday to Friday during her work hours. If I ever have a question regarding the performance of an ad set, she is quick to advise me on what approach we should take (whether it's to turn it off, wait for it to spend a bit more, or alter part of the ad). She is constantly checking the performance of my ad account on a daily basis at a minimum & optimising it. Her team now understands the brand extremely well and the content they produce is of a very professional standard. If I ever have any question or issue, Anna is quick to respond & remedy if necessary. They have been a pleasure to work with, hence why we have engaged them to do more work for us. What did you find most impressive about this company? They are a team of experts & their processes are seamless. From the sales pitch & presentation that Alanah gave to me at the beginning, to Anna my account manager that I talk to on a daily basis, to the report they prepare summarising our results on a monthly basis, to the ad creatives & emails they produce for me. Everything is so professional and of the highest standard. They are also very honourable & transparent with their pricing, and I believe quite reasonably priced given the amount of time & effort they spend on your business. I also love that each account manager only has a max of 5 clients at one time. So they have the time to spend on your business! Are there any areas for improvement? Not really - I am truly satisfied with the results so far & my dealings with them. --- #### Web Redesign & Digital Marketing for Hemp Company **The Project** - Services: Other Digital Marketing, Web Design - Project size: $10,000 to $49,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: A hemp company hired Megaphone Marketing to redesign their website and conduct social media marketing. The goal is to increase sales by generating more traffic to the company website and social media pages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 3.0 - Willing to Refer: 5.0 **The Reviewer** Co-Owner, At Hemp - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2021 **Feedback Summary**: Brand awareness, social media engagement, and sales have increased thanks to Megaphone Marketing's efforts. They conducted product, position, and target market research in order to come up with an effective marketing campaign. The client praises the quality and timely delivery of their work. ""They are willing to accommodate our wishes, but are not afraid to tell us when they think we have it wrong." " **BACKGROUND** Please describe your company and your position there. I am Co-Owner of a small Hemp company in Australia. We produce a range of natural balms and products all with a Hemp base. All of our products are 100% Australian made. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We employed Megaphone marketing to redesign our website, to make it more shopper friendly. We have also employed megaphone to promote our website on Facebook and IG, advertising our business, and promoting our brand and products. Megaphone has ran paid FB and IG advertising, which included writing ad copy, making of ad creatives, optimisation of paid ad accounts, as well as general digital marketing advice and consultation What were your goals for this project? We wanted to promote our business and increase sales, as well as generate more traffic to our website and social pages. **SOLUTION** How did you select Megaphone Marketing? After almost daily emails from a lot of different advertising companies, we ended up selecting Megaphone Marketing due to the initial contact from Tahlia. Her approach was personal and welcoming. Although they were no where near the cheapest of companies, the fact that they are 100% Australian based, easily contactable, and genuinely interested in our products made that difference. Describe the scope of their work in detail. We had initial phone and email meetings with Megaphone. They were very helpful in laying out exactly what was needed from us, at our end, to help them produce the best quality website, and advertising for our business. They helped with ad copy, creatives, and ideas. They have created a brilliant marketing campaign which has seen our website orders and visits increase dramatically over the past few months. They have a dedicated contact with Facebook and IG marketing- advertising hemp is not that easy in Australia. We have gone from struggling to get our ads approved, to having ongoing paid advertising each day. We provided all the images of our products, product descriptions and general uses, and Megaphone created the ads around that. What was the team composition? We have a dedicated POC with Megaphone, and she is available any time during the week for calls/ or email. My questions and queries are answered immediately, and with great detail. We have had a large group of people working on the website, and then the advertising campaigns. Now that the most of the work is done, the team has decreased, however our POC has not changed **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Since Megaphone has started our paid advertising our sales are up 274%. So obviously we are very happy!! Brand awareness has been increasing dramatically, and social media interactions have also increased. We did try a few smaller companies initially, however Megaphone just seem to "get it". How effective was the workflow between your team and theirs? The project manager, Anna, is fantastic!! She knows how to convey our message, and Megaphone in general have done a lot of research on hemp, and understand our position, and our target markets. Tina and myself, are not very tech savvy, and Anna and the team are aware of this and cater to our needs. What did you find most impressive about this company? Megaphone did quite a bit of research on our products and target markets. They are willing to accommodate our wishes, but are not afraid to tell us when they think we have it wrong. Totally Australian based, was the big point of difference for this company, and the ease of being able to get in contact was very reassuring. Other vendors that I had dealt with previously had a lot of issues getting paid ads running. After a couple of initial hiccups, now everything runs so smoothly. Are there any areas for improvement? I am very happy with the service that Megaphone provided. All jobs have been produced in a timely manner, and the quality of the work is exceptional. --- #### Digital Advertising & Marketing for Home Décor Brand **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: A home decor brand hired Megaphone Marketing for their digital marketing services. The key project goal is boosting brand awareness and their following, with an increase in sales as the main target. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Home Décor Brand - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 21, 2021 **Feedback Summary**: Although the partnership is ongoing, the client's site now enjoys a stable boost in ROAS. Through Megaphone Marketing's advertising expertise, communication skills, and willingness to collaborate, the client looks forward to achieving more business milestones in the future. ""Megaphone has a vast team of experts." " **BACKGROUND** Please describe your company and your position there. I am the director of a home décor and wall art brand, based in Melbourne. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We hired Megaphone Marketing to look after our social media marketing, including creating campaigns and content for Instagram/Facebook ads. What were your goals for this project? We wanted to increase brand awareness, gain more followers and increase sales through our website. **SOLUTION** How did you select Megaphone Marketing? I was approached by Alanah through email, who prepared a pitch on how my business can be improved with advertising through Megaphone. Describe the scope of their work in detail. Megaphone runs most of our social media advertising and works with our sale dates and events to develop a strategy that really makes the most of our promotions. What was the team composition? My account manager is Christina. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are currently achieving a 2-2.5x ROAS and hope this will increase over time. Megaphone have also provided lots of great advice to gain more conversions, including incorporating customer reviews into our website, optimising the checkout experience and selecting imagery for ads that captures our audience. How effective was the workflow between your team and theirs? Christina is very easy to communicate with. What did you find most impressive about this company? Megaphone has a vast team of experts so there's always someone to speak with regarding any aspect of growing your business. Are there any areas for improvement? When I first signed up with Megaphone some of the advertising campaigns didn't achieve the results I was expecting. As we continue to work together and experiment with different content to drive conversions, I hope we can find a winning formula that puts our brand above their average client ROAS. --- #### Digital Marketing for Orthodonic Group **The Project** - Services: Other Digital Marketing - Project size: Confidential - Project length: July 2015 - Ongoing **Project Summary**: Megaphone Marketing handles an orthodontic group's paid social ads in order to increase the company's brand awareness and conversion. The team conducts keyword research, retargeting campaigns, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, MOG Orthodontics - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 3, 2020 **Feedback Summary**: While the work is ongoing, the team has been able to produce excellent conversion rates for the client. Furthermore, Megaphone Marketing has always been available and open for feedback and requests. Above all, they are well-versed when it comes to the company's industry. ""We have always had very helpful and knowledgeable account managers who have been very easy to work with." " **BACKGROUND** Please describe your company and your position there. Marketing manager at MOG Orthodontics - a specialist orthodontic group with 5 locations around Melbourne. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Megaphone Marketing? We were looking to improve the targeting and performance of our paid social advertising on Google Ads, Facebook and Instagram. What were your goals for this project? To maximise brand awareness and convert people in the awareness stage to appointment requests. **SOLUTION** How did you select Megaphone Marketing? Our account was under management with another company at the time that we evaluated Megaphone. Max and the team came highly recommended by a colleague and after a discussion and strategy session, we moved our account. It was very important that our account was not closed or put on hold and managed from within the agency as with many other providers. With Megaphone, we kept our account as a separate entity that we still manage and control - but simply grant the team access as required. Describe the scope of their work in detail. Megaphone do the keyword research and monitoring, the targeting and retargeting campaigns, all creative and copy. They created a particularly engaging video ad showcasing our 5 locations. I appreciate the great collaboration on refining the copy to get the messaging just right. What was the team composition? I have always had an account manager as a primary contact, so I am not sure how many other people are involved in managing our account overall. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are always tweaking and refining - and 2020 has been a very difficult year. On our return to inviting patients back into our practices, our conversion rates have been excellent with our new creative. How effective was the workflow between your team and theirs? Andrew is our current account manager, and he has been fantastic to work with, always available and open to feedback and requests. What did you find most impressive about this company? We have always had very helpful and knowledgable account managers who have been very easy to work with and brief on the nuances of our industry and AHPRA guidelines we must adhere to. Are there any areas for improvement? Monthly reports could be a bit more in-depth with information that I can't already see on my advertiser dashboards. It is always a good reminder to have it all collated, however, and often leads to an assessment and strategy discussion. --- ## Portfolio & Awards ### VCM Performance - Megaphone Marketing Testimonial Megaphone partnered with VCM Performance, an automotive performance software company, to grow its customer base and online sales.  Within three months, Megaphone was able to double monthly sales for the client. VCM Performance appreciated Megaphone's straightforward, easy-to-understand approach to educating them on our digital marketing strategy.  Hear what the team has to say about their partnership with Megaphone Marketing! ### The Reach Foundation - Marketing Testimonial Megaphone partnered with The Reach Foundation to drive donations for their annual fundraiser through paid social advertising channels.  We used the client's $10k not-for-profit Google Ads grant to drive traffic to the fundraising campaign, implementing a sophisticated, nurturing funnel to convert website visitors to donate.  Megaphone exceeded the client's donation target by 16% and increased the average donation amount by 120% compared to the previous year.  Hear what the team has to say about their partnership with Megaphone Marketing! ### Coclo - Megaphone Marketing Testimonial We partnered with Coclo, a peer-to-peer clothing rental service, to grow their subscriber and user base. Coclo identified the need to pair with an agency of digital marketing experts after identifying slow growth when handling their marketing in-house. Megaphone was able to grow Coclo's subscriber base by 3,000 people in just 6 weeks.  Hear what the founder has to say about their partnership with Megaphone Marketing! ### Project with The Dental Co Project with The Dental Co in order to improve its digital visibility.  ### Project with Squeak Design Thanks to a fast and well-crafted adjustment to PR, Squeak has since been featured in the likes of Vogue, Women’s Weekly, Frankie Magazine, The Age and Fashion Journal.  Travel-related hurdles were overcome, and Squeak is now regularly bringing in six figures plus in revenue — the manoeuvrability during winters and lockdowns has not only seen Squeak survive but thrive.  And with sales continuing to grow, the opportunities, again, are endless. ### Project with Kat the Label ### Project with Gym & Fitness Project with Gym & Fitness in order to improve its digital visibility.  ### Rochway Probiotics: 205% increase in sales Surpassing 15 years in business, Sydney-based probiotics business Rochway came to Megaphone in early 2021 with two core roadblocks: they were struggling to identify product-market fit and couldn’t stand out from the competition in what was a saturated space. Just after partnering with Megaphone, Rochway launched a new all-in-one “Beauty Sleep” product. In Rochway’s eyes, the product was fantastic but, being a brand-new concept to hit the market, a successful launch presented as a challenge; in Megaphone’s eyes, it was an incredible opportunity to test angles, shift focus, trim the fat and ultimately scale the brand.   205% increase in sales in Beauty Sleep  73% decrease in cost per purchase  120% increase in website sales  285% increase in ROAS (MER)   Read exactly how we did this HERE ### Twoobs - Megaphone Marketing Testimonial Making the switch to an agency is a big decision! So why is working with Megaphone the best decision for your business? We hear from Jess & Stef from Twoobs. "We got two recommendations in two days for Megaphone! We were skeptical about handing it over, but everything we've received is perfect, and the results are incredible.  We got 11,000 new customers from 1 competition alone! Approaching an agency can be scary, as it's a cost, but with Megaphone we made that back and more! It's revolutionized our business" ### Squeak Designs: 345% increase in sales Now a thriving Melbourne-based boutique specialising in luxury silk clothing (scarves, kimonos, robes and bedwear), Squeak joined forces with Megaphone over six years ago after a coincidental run-in with the agency’s founder, Max. At this point, Squeak was a one-woman show selling at tradeshows. Yet, despite being in its infancy, Megaphone saw the strong potential of Squeak’s business model and product range. Being a start-up, the opportunities for Squeak were endless. However, risks were aplenty too. To achieve the greatest chance of success — minimising risk and capitalising on opportunities — Squeak needed to recognise which avenues would reap rewards, which areas required laser focus, and develop an overall pathway to growth. Through a robust and holistic strategy, that’s where Megaphone came in.   345% increase in sales  Holistic growth: From start-up to six figures ($$$) How did we do it? Click HERE ### Scaevola Client Testimonial Client testimonial from Scaevola, a Sydney-based hair care brand.    "More sales than I knew possible"  ### pay.com.au - Megaphone Marketing Testimonial Megaphone partnered with pay.com.au, a B2B payments platform to grow its customer base. Since partnering with Megaphone, pay.com.au have seen leads go up by around 10x. Pay.com.au appreciated that Megaphone were able to overdeliver on what they promised to bring into their business. Hear what David had to say about their partnership with Megaphone Marketing! ### SRC Health - Megaphone Marketing Testimonial Megaphone partnered with SRC Health, a maternity clothing brand, to increase sales via online channels.  SRC Health needed to generate a return on investment for their digital channels that they hadn't previously generated.  The client's biggest appreciation from their partnership with Megaphone, was our ability to invest a lot time into the overall strategy, planning, and analysis that the client did not otherwise have to resources to carry out in-house.  Return on investment was critical for this client. Before partnering with Megaphone, social channels contributed to under 5% of overall sales. Megaphone was able to increase this figure to over 30%.  SRC sees Megaphone as an extension of their in-house marketing team, and has appreciated the ongoing close working relationship developed over the years of working together.  Hear what the team has to say about their partnership with Megaphone Marketing! ### Droneit – $250k in 6 weeks After working with sub-par agencies who “were all hype then all fizzle”, Droneit came to Megaphone begging for a partner who could ride the innovation wave alongside them. DroneIt felt that Megaphone could offer a better strategy across more channels – exactly what’s played out. “This year, me and my business partner went to Europe for a few weeks. It was the first time that we had taken time away from the business. We were a little bit nervous to see how the business was going to run without us. But it ran so smoothly.” “We now know that if we do take time away from the business for a holiday, for a break, for anything, that Megaphone’s always going to be there just to just to make sure that the business runs smoothly.” – Lee Carseldine, co-founder of Droneit ### Core Foundations – 60% revenue boost in 12 months Highlights 👉Training studio went from 50% capacity to 100% capacity 👉Revenue increased by 60% in the first 12 months 👉Maintained the same cost per lead throughout the year while scaling 👉More leads allowed for the expansion of our services: Infrared Sauna When founder Regan Zampogna approached Megaphone in May 2021, the studio’s goal was simple: increase the number of weekly sessions booked, and generate more leads in the surrounding geographical area — ultimately, improving brand awareness and lead generation simultaneously. At the end of the day, it was the proactive approach to developing a long-term strategy that gave Regan the confidence to sign on with Megaphone’s service department. Fast forward to today, and the studio now gets more leads (customers), who book more sessions, at a cheaper cost per acquisition — win, win, win.  In Regan’s own words, Megaphone’s diligence, attention to detail, and professionalism – particularly that of the Marketing Strategist, Mo – have been second to none. By analysing the data, testing different strategies, and intelligently tweaking the ad budget, Megaphone has helped Core Foundations Training not only achieve their goals, but blow them out of the water. An increase in revenue is only the beginning for this local Melbourne business. Watch Regan's full testimonial below. ### GUESTPIX – "Monthly revenue results have tripled" Highlights: 👉 Successfully launched 7 marketing channels 👉 PR Strategy gets GUESPIX Featured in The SUN & 7News 👉 Expanded online photo-sharing platform to 300k guests and counting Born out of South Australia, digital photo gallery platform GUESTPIX was created to remove the hassle of photo sharing for guests at events. “Building out a marketing team can be really expensive and so using the expertise of a company like Megaphone will allow you to achieve your results at a fraction of the cost.” “I recommend working with Megaphone because they’ve delivered amazing results for our business in such a short period of time. It’s fantastic that we have access to a broad range of professionals who are all experts in their field.” – Co-founder, Carla Groves. Watch Carla's full testimonial video below. ### pay.com.au – "Our leads have gone up 10x" Before Megaphone came aboard, pay.com.au was relatively small with a limited client base. However, after joining forces with Megaphone, the company experienced significant growth, expanding to a team of over 40 employees, and processing substantially higher volumes of transactions. Leaning on each other’s strengths, the two companies have been able to develop a great customer experience while achieving impressive ROI on advertising campaigns. How are David Walsh (Head of Marketing) and Fabian Andreou (Marketing Specialist), feeling about it all?  Overall, they’re over the moon. The partnership has, objectively, been a major success. They’re excited for what’s on the horizon, and can’t wait for Megaphone to continue delivering – which, in turn, means more rewards for Aussie business owners, more brand recognition, and more progress en route to becoming the leading player in the B2B payments platform industry. Watch the video below or read the full story at https://megaphone.com.au/case-study/pay/   ### NPA Events – from $60k to $360k in 9 months “From my experience with a lot of different agencies, Megaphone is the only one that’s actually delivered on their promises. We’re achieving record-breaking months and have already been exceeding all our sales targets.” – NPA Events founder, Peter Asimakopoulus In month one of the partnership, we spent $6,000 on ads and made back $15,250. In our most recent month, we spent $20,800 on ads and made back $76,020. As the cherry on top, NPA Events had approximately $60,000 of bulk orders from people who first became aware of NPA through our ads. The bottom line? NPA Events had a revenue target of $60k. After just 9 months, they’d made over $359,000. And the client couldn’t be happier. Watch the video below and head to https://megaphone.com.au/case-study/npa-events/ to read the full story. ### Bescher – Increased sales by 156% Queensland-based Bescher is an innovative, luxury skincare brand using Sea Cucumber Collagen to deliver extraordinary results for its customers. Founded by Renee Alyce, the business already had a strong industry presence — she approached Megaphone in Q3 2022 looking to scale the brand as much as possible, increase the international presence, and dive head-first into the wonderful world of Google’s Performance Max. By taking Bescher onto Performance Max and optimising their existing ads and campaigns across Google, Facebook and more, Megaphone was able to knock it out of the park. We achieved a consistent 12x+ ROAS while scaling spend by over 100% (per month). The goal of $70 per new customer was obliterated, achieving $15 CPAs. Diving further into the sales numbers, just halfway through Q4, during the hype of Black Friday, we managed to make $85,775 from just $6,907 in ad spend on Google alone, making up just a small portion of the overall sales during that period. At the time of writing, we’re just over halfway through the quarter, and have already increased sales by 156%. Head to https://megaphone.com.au/case-study/bescher/ to read the fully story. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_strategy_company_australia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_ppc_company_australia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_digital_marketing_company_australia_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_social_media_marketing_company_australia_2026.svg) ### Industry Recognitions - AFR Fast 100 List #100 – 2023 - SmartCompany Smart50 #15 - 2022 - Australian Small Business CHAMPION Award WINNER - SmartCompany Best 50 Workplaces 2023 - Leading Social Media Marketing Agency 2023 - Aus - Awarded Best Agency Customer Service (for 4 years) - Fastest-Growing Company of the Year - in Asia, Aus - 2022 Australian Achiever Awards WINNER - Awarded Finalist in FOUR Global Agency Awards - 2022 B&T 30 Under 30: Shortlisted - 7News Young Achiever Awards Winner 2020 - #8 Smart50 Companies 2021 - MYOB - Top 3% Google Partner of 2022 - Best Social Media Agency of The Year 2021 - Silver 2020 Stevie Winner for Women in Business - Deloitte. Technology Fast50 Finalist ## Key Clients - Alias Mae ## Packages ## Locations (3) ### Cremorne, Australia (Headquarters) - Level 2, 33-41 Balmain Street - Cremorne 3121 - Australia - 76 - 100 employees - Phone: 1300991526 ### Brisbane City, Australia - Suite 1, Level 4, 99 Creek Street Brisbane City - Brisbane City 4000 - Australia - 16 - 20 employees - Phone: 1300 991 526 ### Erskineville, Australia - 18-20 Victoria Street, Erskineville - Erskineville 2000 - Australia - 10 - 15 employees - Phone: 1300 991 526 ## Connections - Jacob Tabone (Langdon Building Pty Ltd) ## Contact Megaphone Marketing [Send a message](https://clutch.co/profile/megaphone-marketing) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/megaphonemarketing/) - [Facebook](https://www.facebook.com/MegaphoneMarketing/) - [X](https://twitter.com/thisismegaphone) - [Instagram](https://www.instagram.com/megaphone.agency/)