Magora

BACKGROUND

Introduce your business and what you do there.

I’m a partner at Insight Regulatory Consulting LLP, a risk and regulatory consulting business that helps financial institutions comply with various rules.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?
Stakeholders wanted to create a web-based tool to help bank managers operate under the Senior Manager and Certification Regime by demonstrating they were meeting the required responsibilities. Ideally, the tool would have a logical layout, enabling bank managers to use it without prior training.

SOLUTION

What was the scope of their involvement?
We asked them to transform our product idea into a web-based tool. So far, they’ve built a prototype that we’ve been testing with potential clients. After the testing finishes, we’ll refine the product.

In the beginning, they took us through a discovery process to understand exactly what we were asking. They outlined the project plan, including breaking down our goals into a timeline with various deliverables. They also told us the price for their services. Throughout the development of the MVP, they focused on transforming the rules into a simple, intuitive layout.

What is the team composition?
Their team of 7–8 people includes business development specialists, developers, and project managers. Within that group, we have one main point of contact.
 
How did you come to work with Magora?
We researched various vendors, including reading reviews on Clutch.co. After meeting with several teams, we decided to hire Magora because they understood our goals and clearly explained how they could reach them. 

How much have you invested with them?
We have spent over $10,000.

What is the status of this engagement?
We began working together in February 2019, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
We’ve shown it to a number of potential clients, and we’ve received positive feedback about its accessibility and usefulness. They delivered what we asked for and more. 

How did Magora perform from a project management standpoint?
We’ve had no problems communicating over the internet since the project managers and developers are based in Russia. They took a thorough approach to project management, meeting all our expectations. We have regular calls and can follow their progress on Trello.

What did you find most impressive about them?
They understood our goals, and we quickly felt they were a part of our team. They've taken ownership of their role in the project. 

Are there any areas they could improve?
We are really happy with their work so far. 

Do you have any advice for potential customers?
If clients are clear and detailed in their communication with Magora, it will be a more productive partnership. We held initial education sessions, and it helped ensure a smooth process.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Healthy Diet Company, a health and wellness startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

I hired Magora to build an app that would help users live a healthy lifestyle.  

SOLUTION

What was the scope of their involvement?

They began the project by conducting market research and investigating various dieting and health apps. They used their findings to build a native iOS app using Objective-C.

What is the team composition?

I communicated primarily with a sales manager, a project manager, and a developer. 

How did you come to work with Magora?

I discovered Magora through a web search. I started negotiations and they proposed to create a minimum viable product (MVP). I chose them because of their design capabilities and experience with different healthcare projects.

How much have you invested with them?

We spent $25,000-$50,000. I initially expected the cost to be around $150,000, so I’m very pleased.

What is the status of this engagement?

We started working together in September 2018 and completed the project in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very satisfied. Everything was implemented as I wanted.

How did Magora perform from a project management standpoint?

I was able to track the work of their developers through Redmine and reach out when I had questions. 

What did you find most impressive about them?

Their team was extremely accommodating and kind throughout the development process. Also, I appreciate the business advice they’ve given me. For example, initially, I wanted to start with a website and an Android MVP. They advised me to start with an iOS version, as this would be better for my target audience.

Are there any areas they could improve?

No, their work has been great.

Do you have any advice for potential customers?

Be involved in each phase of the project. They’re innovative in their approach to management and development, and frequent input will help facilitate their work.

BACKGROUND

Introduce your business and what you do there.

iSapiens provides e-learning services to banks and insurance companies in Italy. I’m the technical lead, responsible for app development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

I’ve worked with them a couple of times on different projects. For our first project with Magora, we developed an innovative application that used online video streaming in combination with e-learning. Our challenge was to find the right technology to do that, and the previous company we worked with wasn’t able to provide a good solution. Magora helped us find a solution.

For the second project, our challenge was time, given that the project was already in development. We needed to increase our development power in order to finish more quickly. We hired Magora, and they provided quick services.

SOLUTION

What was the scope of their involvement?

On the first project, I explained the scope and how the previous company didn’t satisfy us. They discussed it with their development architect, developers, and DevOps, and proposed an alternate solution, namely OpenTok, a cloud platform streaming service. The application was developed in PHP initially with a MySQL database and HTML, jQuery, and JavaScript on the frontend. The OpenTok streaming service uses WebRTC and provides remote APIs for what we needed to do; the developers from Magora established connections with those in order to retrieve data, as well as start, stop, and cut video.

For our last project, we needed to perform enhancements on the application. We hired the developer from Magora for one week, and he started working on it immediately.

What is the team composition?

For the first project, we hired a couple of full-stack PHP and JS developers, a DevOps specialist, and a project manager. We used one frontend developer for the last project.

How did you come to work with Magora?

I found them on Upwork. We posted the job and I verified that the applicants use the technologies we needed and checked on their hours and reviews on Upwork. I shortlisted five companies and talked to their developers and project managers and then decided that Magora fit our needs.

How much have you invested with them?

The first project had a budget of €30,000 (approximately $34,000 USD), and the last one cost $1,400.

What is the status of this engagement?

The previous project started in April 2017 and finished in November of that year. We started the latest one a month ago, and it took one week.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The streaming service is successful; it works quickly and almost without latency. Magora accomplished our tasks and suggested options in case something didn’t work or wasn’t the right solution. The quality of development work they provided was great, and their suggestions were especially helpful.

How did Magora perform from a project management standpoint?

They provided quality work on time. As the technical person on my team, I prefer working with technical people and not with project managers. Magora prefers to use project managers, but my involvement with them was minimal.

As with any ongoing development, there were some bugs. When we identified one, we reported it to Magora using Bitbucket. They fixed everything, and they did it all according to our deadlines.

We used Skype for communication, and we also used the Upwork platform in the beginning. We used email to send sensitive data and information.

What did you find most impressive about them?

There were a couple of times when I asked them to do some tasks urgently, which were outside of the contract. They provided them extraordinarily quickly, and that part was amazing. They’re available at any time.

Are there any areas they could improve?

When I worked with their project manager, I sometimes felt that their understanding of technical things was lacking at some points, and it was easier for me to talk with the developers.

BACKGROUND

Introduce your business and what you do there.

Carvingo is an online trade service that sells products like automotive accessories both wholesale and retail. We’re an official reseller of spare parts for cars and motorcycles on the Russian Federation market. As the director general, I am the main decision maker for our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We wanted to provide our e-commerce retail customers with a convenient and automated tool to order our products. We hired Magora to develop a bespoke internet platform. Wholesale and retail customers in the Russian Federation are our target market.

Our main goals are to increase the quantity of users and paid subscriptions and start a positive trend of user growth, revenue, and ROI. Qualitatively, we hope to improve our business process and customer satisfaction through this development project.

SOLUTION

What was the scope of their involvement?

The scope of work includes every stage of the development cycle from ideation to support. Starting with a discovery phase, Magora helped us plan a monetization strategy and brainstorm the design concept. The MVP is currently in progress. After completing development, the team will provide ongoing maintenance.

Our software system is comprised of a web platform and mobile apps. It automates the process of searching for spare car parts online. Through our platform, customers can purchase both original products and cheaper substitutes based on the car's VIN-number.

Our business compiles disaggregated data distilled from several databases. To provide relevant search results, it automatically calculates a variety of factors. Magora built integrations with our suppliers' and contractors' software systems for compatibility with several payment tools that manage different currencies.

How did you come to work with Magora?

A couple of years ago, we opened a competition for vendors to develop a microservice solution to replace our existing monolith software system. Magora had successfully implemented that type of project before and won our tender. In need of a new project development, we got in touch with the team directly.

How much have you invested with them?

Our project cost between $50,000–$100,000.

What is the status of this engagement?

The project began in July 2017 and is currently ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Magora is a professional, tight-knit team of great people. They take a very proactive approach.

We've successfully developed the expansion project for the Russian market. Our convenient platform and transparent price policy will revolutionize the way buyers order spare car parts. Operating manually leads to frequent mistakes and drives up prices. With our new automation product, we can remove the middleman, prevent errors, and reduce costs.

How did Magora perform from a project management standpoint?

Magora completed the discovery phase on time and within our budget. Currently, they’re implementing the MVP for the product.

What did you find most impressive about them?

Magora is a very dynamic and creative team. They maintain an open line of dialogue and demonstrate out-of- the-box thinking. Ultimately, they provided a brilliant realization of our ideas in the tasks they implemented.

Are there any areas they could improve?

We are very satisfied with our partnership and believe Magora will continue working at such a high standard in the future.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of an iPad-based visitor sign-in system. We have thousands of businesses that subscribe across 40 countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We hired Magora to develop our web- and iOS-based applications.

SOLUTION

What was the scope of their involvement?

Magora developed a cloud-based web application and a native iOS application. Our in-house designer provided wireframes and Magora executed the design.

The application allows visitors to sign in on an iPad and then sends a notification to the host. The web app also allows the host to track daily visitors and print a visitor badge. The host has the option to pre-register visitors.

What is the team composition?

Alex (Senior Developer, Magora) served as our project manager and our main point of contact. We also worked with Arthur (Head of Sales, Magora).

How did you come to work with Magora?

We searched for contractors on a freelance website. Magora had great reviews and had a good culture fit with our team.

How much have you invested with them?

We invested between $50,000–$200,000.

What is the status of this engagement?

We started working together in November 2014 and the project ended in March 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We raised $1 million in seed funding after they developed our solution. We now have millions of visitors signing in at thousands of businesses worldwide. Moreover, they delivered a great UI/UX.

How did Magora perform from a project management standpoint?

Sometimes we would contact Alex daily, but other times we communicated only twice a week. But we never had problems getting in touch. Even after the completion of the solution, the team has been very responsive.

What did you find most impressive about them?

Our relationship was very cordial and professional. We genuinely liked their team and we have maintained a good relationship with them.

Are there any areas they could improve?

I can’t evaluate that now because their company has changed so much in the years since the engagement.

Do you have any advice for potential customers?

Clients should scope the project fully before beginning any development.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a finance startup in the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We hired them to build a product demo for us.

SOLUTION

What was the scope of their involvement?

I’m not a designer, so I had them create what was essentially an online slideshow to demo the web platform I intend to build. They designed the UI/UX concepts for the proposed site and demonstrated a customer journey from initial registration to browsing for products and adding them to a shopping cart. There were additional slides depicting user account features and functionality.

What is the team composition?

My main point of contact was James, and then they assigned a designer. There was an additional designer based in Russia who occasionally joined us for conference calls, but I’m not sure how they split the work.

How did you come to work with Magora?

I received a few recommendations by word of mouth.

How much have you invested with them?

The total cost was under $10,000.

What is the status of this engagement?

They completed the project in about six weeks from June to July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before hiring Magora, we had a hard time getting people’s attention and creating enthusiasm for our product. Their demo work significantly increased our success at getting people to back our startup.

How did Magora perform from a project management standpoint?

They did well, considering that they weren’t native English speakers and didn’t have much familiarity with the British banking market. We had an initial meeting face to face, which helped with communication at the start, and then we kept in touch via phone, Skype, and email.

What did you find most impressive about them?

They did the work well and delivered everything within their initial timeframes. We were under a tight deadline to have something to present for meetings and they took us from a blank piece of paper to a finished design very quickly. I only wish we’d had more time because I know they could have done even more for us.

Do you have any advice for potential customers?

Don’t be shy about asking for what you want. Our project was a bit outside the realm of their normal jobs, but they embraced it and turned out good work.

BACKGROUND

Please describe your company and your position there.

Tribus Australia is a community engagement platform aimed at enabling community groups to deliver community-led projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magora?

We needed them to build the digital platform that would make up the backbone of our business.

What were your goals for this project?

To deliver a digital platform that supports community groups in delivering their projects.

SOLUTION

How did you select this vendor?

We compared a wide range of vendors via a request for information process. Magora offered the best combination of cost, quality, and speed.

Can you go into detail about the services they provided and the scope of the project?

They provide our entire software development capabilities, including the frontend, backend, and solution architecture.

What was the team composition?

There are two frontend developers, two backend developers, a project manager, and a UX specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our web platform is now live and being used by community members throughout Melbourne.

How was project management arranged and how effective was it?

They provided project management services for the project via an embedded project manager with the team.

What did you find most impressive about this company?

Their developers are very efficient.

Are there any areas where they can improve?

There are always challenges when working across language barriers. Our project manager spoke English fluently though, so the issues were marginal.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a company developing a travel app. It allows users to keep journals and share their thoughts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We needed help developing the iOS version of the application.

SOLUTION

What was the scope of their involvement?

They provided support on the iOS side and backend development using Java. We sent them a list of the features we wanted, based on which they sent us a quotation.

Users have access to maps and a currency converter, they can make reviews, and add photos and videos. The app also has a check-in functionality similar to Facebook’s and creates a timeline of the trip.

What is the team composition?

I had a sales contact and a project manager from their side. I also worked with a Java team lead and a Java engineer.

How did you come to work with Magora?

I found them on Upwork and saw they had quite a lot of experience in this field. Their price was on par with their competitors, so we went ahead with Magora.

How much have you invested with them?

The cost of the project was $75,000.

What is the status of this engagement?

We started working with Magora in May 2017. The project was completed around January 2018. There are still providing help with some small items.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any statistics about it. The app launched recently and Magora did a good job with it.

How did Magora perform from a project management standpoint?

They did a good job in this respect. We worked on Upwork, through which they logged the number of hours spent on our project, also communicating using Skype. I had a call with their project manager every week, going through what they had achieved, and whether the work met my requirements or not. The process was smooth.  

What did you find most impressive about them?

I’ve mentioned everything already.

BACKGROUND

Introduce your business and what you do there.

We offer a social networking iOS application. I'm the company's CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We developed and coded our app in-house, but don’t have an internal design team. We wanted a company to help with that aspect of the build.

SOLUTION

What was the scope of their involvement?

We provided them with a basic blueprint for the number of screens we wanted and reasonably detailed requests for each screen. They designed each screen’s icons, colors, fonts, and layout. Their main objectives were to make our concepts useful and improve the UI design.

We provided written guidance to describe our brand vision and potential logos. We looked over their work on a weekly basis over four to five weeks. We provided comments and feedback before receiving the next iteration from them.

What is the team composition?

We had an account manager who acted as our main initial contact and worked with us throughout the project. He provided quotes and introduced us to members of the design team. We were also in direct contact with a lead designer.

How did you come to work with Magora?

They approached a friend of ours who knew we were looking for a team like theirs. We had poor experiences with three individual freelancers in the past and decided we wanted to work with a company.

How much have you invested with them?

We spent about £5,000 ($7,029.40 US).

What is the status of this engagement?

We worked together between February and March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their design work is very good. We are satisfied with what they delivered and their cost. They were very timely.

How did Magora perform from a project management standpoint?

They did very well, particularly in light of experiences we’ve had with freelance designers. They started and finished on time, produced work reliably, and made the whole process seamless. We interacted with our contacts via email or Skype whenever we needed.

What did you find most impressive about them?

Their reliability and consistency—especially relative to project timelines and budget—were great.

Are there any areas they could improve?

Early in the process, they delivered work that was inadequate. That could have been avoided with a more thorough read through our design brief. After that initial hiccup, they progressed nicely.

Do you have any advice for potential customers?

Make sure you brief the design team on all your expectations, likes, and dislikes. Put in the time early on to discuss all the design aspects and you’ll be satisfied with the results. They work hard and are reliable.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile app-based hiring platform geared towards the healthcare profession. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

I reached out to Magora to assist me in the initial stages of development for my app.

SOLUTION

What was the scope of their involvement?

Magora and I initially discussed the best development options that would take my app to fruition. They then sent over a powerpoint presentation that outlined their experience with development projects similar to mine, as well as their specific plan for my app.

After we agreed on a plan, we moved into the discovery phase which entailed laying out the basic workflow for the app’s development and fleshing out the app’s requirements and features. Based on that, Magora created a visual prototype and wireframe that lay out the groundwork design for the app.

Currently, I’m providing my feedback on the visual prototype so Magora can make the necessary changes. 

What is the team composition? 

Initially, my primary contact was Magora’s head of new business acquisition. They then assigned me a project manager who now serves as the primary day-to-day contact for the project. Their head of new business acquisition checks in every couple weeks and remains available if I ever need to speak with him.

How did you come to work with Magora?

I did a fair amount of market research, using both Clutch.co and a variety of other sources to compile a list of companies to look into. Magora received great ratings, particularly on Clutch, and seemed to have a good rapport with the companies they’ve worked with, so I decided they were the best choice for my project.

How much have you invested with them?

I invested approximately $8,423.

What is the status of this engagement?

I began partnering with them at the end of December 2017. The engagement is ongoing, but I haven’t decided whether I will continue to work with them through the next phases of development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They produce very high-quality, professional work that meets my specifications. They’re also very receptive to any changes I need to be made.

How did Magora perform from a project management standpoint?

They did a good job; they were very responsive to my needs and expectations. We communicated primarily through Skype, email, and phone calls. For project management tools, we use Google Docs to keep track of our progress.

What did you find most impressive about them?

I found their professionalism and collaborative effort most impressive. They provided me with a definitive and accurate timeline of when they would deliver on each project milestone. They were also very receptive to my ideas, while also providing me with some of their own. As a result, our communication was never robotic; we had a very productive partnership. 

Are there any areas they could improve?

They’re on the more expensive side, but they provide high-quality work so it’s generally worth the cost. 

Do you have any advice for potential customers?

I’d simply recommend working with them. They’re reliable and produce high-quality work.