We think business, then development

At Magora we design mobile and web B2B and B2C applications and bespoke software. We integrate them into fully-fledged business solutions, establishing a strong online presence for your company and maximizing your ROI.

What we do:

  • Internal Enterprise utilities
  • Consumer-facing services
  • MVPs for startups

We care about your business goals; development is only part of the whole process. Our work includes services to assist you with:

  • Product strategy
  • UX/UI Design
  • Development
  • Implementation
  • New customer acquisition

We pay special attention to work with particular industry verticals. Magora team can present you sizable portfolios for our priority directions such as Transport & Logistics, Medicine, Real Estate & Property Management and others.

We have forged our vision and gained our experience on a long path: magora-systems.com/about/

If you're based in Russian Federation, please, visit our Russian website: magora-systems.ru/

Among our clients: Unilever, Danone, Cisco, Mandara, Toyota, Yandex, Sberbank ...

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
London, United Kingdom
headquarters
  • Magora
    The Tea Building, 56 Shoreditch High St.
    London, LND E1 6JJ
    United Kingdom
    +44 20 7183 5820
other locations
  • Magora
    3 AMP Tower, 50 Bridge Str.
    Sydney, NSW 2000
    Australia
    +61 285 203009
  • Magora
    47-49 700 Marata Str.
    St. Petersburg, LEN 191002
    Russia
    +7 812 243 1172

Portfolio

Key clients: 

Industry Leaders: InnovoCare, BrandSkout, Danone, London VIP Group, VPS, Blue Cielo; Startups: ShowApp, Jurni, Tebengan.  Internet of Things projects: Organic Response,Orotimatic. 

Tebengan

Tebengan is a web platform for ride-sharing purposes. An intuitive software solution help drivers and passengers reach each other and have the best travel experience.

Full Case Study

VPS:Vessel Performance Solution

The VPS software is an effective cargo ship performance management application. The app aims at automatization of analytical processes and assistance in decision-making practices.

Full Case Study 

Russian version

tellMasha App for Danone

App Store

Google Play

tellMasha is a mobile app for a multinational food corporation, Danone. The consumer-facing application enables users to participate and improve product quality control.

Find out more about this case in our Projects.

Russian Version

ShowApp

App Store

Google Play

ShowApp is a convenient and multifunctional mobile app that provides users with information about the exact kind of events they will find interesting. The Magora mobile app and web development team have designed a special algorithm that measures user’s preferences, subscriptions and geolocation before using them to find something that is going to catch their attention.

Russian Version

Jurni

App Store

Innovative social network. An app that allows users to tell a story. In a video.

More about the project in the Case Study.

Russian Version.

Organic Response

App Store

Google Play

Web and mobile apps for a company that installs Smart Lighting Systems.

Check out the Full Case Study.

Russian Version.

InnovoCare: Magora’s web app for internal medical staff

We are proud to say, that the bespoke business software we create is specifically geared to solve unique business problems. Now medical administrators can precisely evaluate the cost-effectiveness of every procedure and treatment performed in their clinic, which helps them monitor and regulate their patient base.

Full Case Study

Russian Version.

Magora's POS Software

PrognoStore website

Bespoke POS software for small businesses from Magora.

Approach, tech stack, and more details - in our Case Study.

Russian Version.

Core Power Golf: A New iOS Mobile App Designed by Magora

App Store

Magora's iOS developers and app designers are proud to present a new educational project for iPhone. Core Power Golf was built exclusively for golfers.

Go to our website to learn more about Core Power Golf.  

Russian Version.

PlanDo

Google Play

PlanDo is a social mobile app that helps users find new friends and create fun events.

To learn more about the project check out our Case Study.

Russian Version - PlanDo.

Magora’s Business Web Tool for Brand Owners

Magora has created a web program for online monitoring of retailers’ pricing with an easy-to-read, multifunctional dashboard.

More info in our Case Study.

Parking Guide

Parking Guide is simultaneously a simple mobile tool with a pleasant, intuitive user interface and quite a complex application.

Full Case Study

 

Bang Track

A mobile recording studio. 

Find out more about Bang Track by reading the Case Study.

Reviews

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MVP Dev for Online Educational Platform

"They provided an excellent ratio of quality, price, and communication."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Oct. 2017
Project summary: 

Magora created an MVP for an educational startup, using Agile methods for development. The platform itself was created with .NET and React.js, with features including maps, payments, and scheduling.

The Reviewer
 
1-10 Employees
 
New Zealand
Natalia Rozova
Project Manager, Eurekly
 
Verified
The Review
Feedback summary: 

The Agile sprints provided focus and trust in the team's impressive responsiveness and delivery capabilities. Though the MVP has been passed to a new developer, Magora continues to utilize their skillset as a consultant.

BACKGROUND

Introduce your business and what you do there.

Eurekly, a New-Zealand-based startup, is an online educational platform that provides tools for one-on-one lessons. I'm a project manager in charge of delivery.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We needed to deliver an initial MVP.

SOLUTION

What was the scope of their involvement?

Magora handled the design and development of the web-based project. We initially worked on the architecture and UX components. We provided detailed documentation of what was needed, along with mockups. Once those were approved, we moved to the development stage, for which we followed Agile practices, with two-week sprints. We identified the scope of each sprint together, deployed biweekly, and signed the work off. The technology stack included .NET on the backend and React.js on the frontend.

Because it's a marketplace connecting students and tutors online, we built functionalities to ensure that tutors are delivering their services, including maps, videoconferencing, messaging, whiteboards, scheduling, and payments.

What is the team dynamic?

I interacted with the entire team during general catchups, though mainly with the technical lead and the designer. Before we started development, we did a lot of work with their UX designer.

How did you come to work with Magora?

We didn’t create a regulated tender. There was a shortlist of candidates we selected by reading testimonials online. We submitted our project for them to scope and decided based on the price/quality ratio offered by Magora.

How much have you invested with them?

The cost of their work was slightly above $100,000.

What is the status of this engagement?

We started working with Magora in August 2016. The project was completed in October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're happy with what they delivered. They stuck to the scope of the task, it was timely and of good quality, and communication was great. Our team still consults Magora from time to time, as they have great expertise regarding our project. Everything has been good.

Site metrics wouldn’t be relevant, given that we built an MVP with Magora and moved development to another team. The site is functional, but we are tweaking and tuning marketing-related components, and it's not live yet. After seeing a bit of traffic and a response, we will adjust accordingly.

How did Magora perform from a project management standpoint?

I handled project management for most of the collaboration. A manager from Magora was only involved in the last couple of weeks, while finishing the project and creating paperwork.

They used Redmine as an issue-tracking system. It was set up for us and proved a convenient tool. We used Skype to communicate daily. They were 100% responsive.

What did you find most impressive about them?

They provided an excellent ratio of quality, price, and communication. The team was quite positive and had our best interests in mind.

Are there any areas they could improve?

Not really. I was happy with them.

Do you have any advice for future clients of theirs?

Anytime someone works with a contractor, they need to follow what’s best for the project. For us, working on a scrum basis was ideal—making small builds and deploying the work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I haven’t had a chance to do it yet, but I definitely would.

Web & Mobile App Development

“The project management was the most impressive aspect.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Aug. 2017
Project summary: 

Magora developed a custom application for Windows as part of a telephone system. They used the system’s APIs, designed the application’s look and feel, and developed its functionality and user input interface.

The Reviewer
 
Auckland, New Zealand
Lead Developer, Integrics
 
Verified
The Review
Feedback summary: 

The completed application has received positive feedback from its customers, but its most significant contribution is in the complete solution it now forms a part of. The team was responsive throughout, addressing any issue that arose professionally and quickly, and managing the project seamlessly.

BACKGROUND

Introduce your business and what you do there.

Integrics is a software development company creating a product called Enswitch, a platform used by companies looking to offer B2B telephone services. I am a support person within the company and provide high-level support to customers experiencing issues and also manage the development of the product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

Our customers are looking for a complete solution. We wanted to make sure we covered every possibility the end-user could have a need for. We had a gap as we did not meet Windows users’ needs and wanted to develop a product to address that.

SOLUTION

What was the scope of their involvement?

The interface is for our telephone system and what they created is a complete application. There hadn’t been a Windows program in place before. They used our documentation to access the telephone system via an API and started developing it, creating the look and feel of the application, as well as its internals: how it works and how it interfaces with user input.

What is the team dynamic?

We initially worked with a single project manager who set us up with a developer and handled the consultation process with our customer, discovering what they wanted in the product. From there, we set up an hourly rate quote and they assigned one main developer for the work. From time to time, there has also been a business manager to oversee the project. Aside from the main developer, they also made use of a couple of dedicated test people.

How did you come to work with Magora?

We looked for a company which could handle development and found Magora on Upwork. We wanted a professional development company with dedicated project managers and testers. I could see the advantage Magora could bring due to their scale and dedicated resources. They did well in terms of managing the project and testing our product, and this was due to their wide expertise.

How much have you invested with them?

The total is around $100,000.

What is the status of this engagement?

We started working with Magora in August 2016 and finished in August 2017.

The product is now in maintenance mode. Occasionally, users come up with bugs which need to be fixed, but our major work with Magora has concluded.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Metrics are difficult for us to measure, given that we don’t have any end-users ourselves. We give the software to the businesses who purchase our telephone systems, who then give it to their end-users. We don’t have exposure to them, plus the software is quite a long-term investment, not necessarily something which customers will give to their users straight away.

We have had feedback from our customers’ technical people. They think it’s good, but the comments have been limited. The important thing is that our company can now provide a Windows application, so we can be assured we have a complete solution.

How did Magora perform from a project management standpoint?

They have always been responsive. At one point, we had an issue with the estimate for a particular feature, which ended up taking longer to make. We asked about the increased cost and ultimately resolved the issue. They admitted that it didn’t go very well and asked what they could have done better. I told them that we should be made aware in advance when something might take longer, and they updated their processes accordingly. They seemed keen to take on our feedback.

What did you find most impressive about them?

The project management was the most impressive aspect. As far as development goes, they did a perfectly good job, but there are many other companies which could have done the same. In terms of managing it from the client's side, my life can be made easier by the team remaining responsive and testing the work well.

Are there any areas they could improve?

The inaccurate estimate was an issue at the time, but in the grand scheme, it wasn’t a large one. The biggest issue was that we wanted them to include a software telephone in the application, which involved using a software library they were unfamiliar with. This will always be a challenge, and in this case, it led to multiple bugs which needed to be fixed. They could have been more robust in their testing at that point. It was a piece of feedback we gave them. Overall, they did quite well.

Do you have any advice for future clients of theirs?

I don’t have any specific advice to Magora. For someone hiring any software developer, it’s important to provide good specifications of the desired product, maintain communication, and offer feedback.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    At some point, we were waiting for deliverables to arrive, mainly when using the telephone libraries.
  • 4.5 Cost
    Value / within estimates
    They’re not cheap, but they did a good job.
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
    I have also hired them for development for the company I represent.

Mobile App Dev for Restaurant Chain

“Magora listened to us throughout the project and had excellent customer service.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

Magora built an iOS app to streamline ordering food. The app functions in real time and has three interfaces: admin control, customer, and chef, depending on the user.

The Reviewer
 
201-500 Employees
 
Australia
Operations Manager, Restaurant
 
Verified
The Review
Feedback summary: 

Though still in the final stages, the app works well and has received positive feedback. Additional features will be integrated later, and any problems that appear are quickly solved. Price and process were somewhat confusing initially, but Magora quickly improved communication.

BACKGROUND

Introduce your business and what you do there.

I’m a branch operations manager for an all-you-can-eat buffet restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We wanted to find a way to streamline ordering and serving food at our branch; it was too time-consuming and not efficient, so we needed to partner with a dev company to replace the manual process with technology.

SOLUTION

What was the scope of their involvement?

Initially, we were using a generic point of sale system, but we realized that it wasn’t meeting our needs as a buffet restaurant. We talked with Magora until they understood our business challenges and what we wanted from the app. They came up with a solution and we workshopped it until we reached a final idea, then they began developing the app.

The engineer team focused on making the app user-friendly, and they eventually ended up giving it three interfaces. The first is our backend admin panel where we can edit the menu items, control log ins, etc. The last two are made for an iPad or other iOS device, and they’re focused on the ordering. Customers can log in and place the order, and chefs can log in and look at the orders being placed. Everything is in real time, so the orders get sent to the kitchen right away.

What is the team dynamic?

I work directly with the sales manager, project manager, and a business analysts who oversees all the designs. I assume they have a larger team they all work with.

How did you come to work with Magora?

I received quotes from four different companies, two of which were in India and had lower prices. Magora was a higher price, but I chose them because their proposal document was promising and they seemed able to provide exactly what we needed.

How much have you invested with them?

We’ve spent about $30,000.

What is the status of this engagement?

We started getting quotes in July, and we officially began working with Magora in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, we have the minimal viable product. We’re still doing some debugging, but the app’s fully functional, and I’ve been setting up my team on it for about two weeks. It’s a good product, and we’re excited for some additional features we want to add in the future.

How did Magora perform from a project management standpoint?

Their communication is clear, and they don’t hide anything from us. They use a management tool that lets us track their work in real time to see what they’re currently do, any problems, future projects, etc. They usually respond to any emails or questions within a day.

What did you find most impressive about them?

Magora listened to us throughout the project and had excellent customer service. We needed a product that worked well but that was also custom-designed for our specific needs and business model, and they met those expectations.

Are there any areas they could improve?

During the price negotiation, I was a bit confused about the technical work they mentioned, so a better explanation of that to non-tech-savvy people would be helpful. It would make the process and price clearer so that everyone knows what to expect.

Do you have any advice for potential customers?

They provide the option of daily, weekly, or monthly reports, so pick what works best for you.

5.0
Overall Score I've had such a positive experience with them
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were able to deliver in our timeline.
  • 5.0 Cost
    Value / within estimates
    They're fair and want what's best for the customer.
  • 5.0 Quality
    Service & deliverables
    Their communication is transparent and their customer service is superb.
  • 5.0 NPS
    Willing to refer

Mobile App & Backend Dev for Parking Locator Platform

"They listened to what we wanted and gave us exactly what we expected."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Oct. 2015
Project summary: 

Magora was the full-scope developer for a parking spot app, natively built for iOS and Android. They were responsible for the database, backend, and infrastructure, as well as finding a hosting solution.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Co-Founder, Parking Guide App
 
Verified
The Review
Feedback summary: 

The app had over 10,000 downloads just a few months after launch. The team worked efficiently and with great skill, but their comprehensive communication was the true foundation of success. They took the time to ensure that technical aspects were understood and that their vision would translate into the app.

BACKGROUND

Introduce your business and what you do there.

I was a co-founder for an ambitious share-riding application company. We created a parking guide app, the idea being to provide an easy way for drivers in busy cities to find free parking lots. The company still operates, but I now work for another company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

Our idea was to let app users know about free parking lots. The main challenge was how to make people use such application and share the location of the free spots. We wanted the only thing they'd need to do is have the application on their phone and start the car—that's it. The whole process would be automatic: the app would connect to the hands-free hardware in the car immediately after the engine started, and the system would understand that this particular spot would soon be vacant. It needed to be a simple and straightforward process to inform other users searching for those free spots. The app would provide a person searching for a parking spot with the nearest free one in the area and build the quickest route there. Building the route was a big challenge as well.

We wanted to find a team that could do everything in-house themselves, a partner who could provide us with the guidance and advice on how we should proceed and what we should do.

SOLUTION

What was the scope of their involvement?

They did the whole solution, refining the details on how it should work, as there were some things we didn’t even think about. They did the design and development, advised on the hosting, built practically all the infrastructure, and provided initial support.

They offered different solutions, and we decided to go with Google Maps because it was most cost effective. They did a great job optimizing the application so the location was accurate. They natively built both the iOS and Android app. They used ASP.NET language for the backend, MS SQL for the database.  

What is the team dynamic?

There were about 6 people overall on the team. I communicated with a project manager, and there was 1 iOS developer, 1 Android developer, the backend person, and a tester. We also had contact with the account manager who did the finances and helped us with projects and timeframes.

How did you come to work with Magora?

We found them on Upwork. It was a tough choice, as we were inexperienced in the IT sphere. Our main selection criteria were the expertise and ability to provide us with full guidance, from start to finish, to launch the solution. Magora’s proposal included a vision of how they understood the product and how they would implement it. It gave us confidence that they could do whatever we wanted. Their price was affordable, especially at that time.

How much have you invested with them?

$50,000–$199,999.

What is the status of this engagement?

We started working together in June 2015 until September/October 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did everything within 3 months. There was a little bit of testing for bug fixes. Within several months after launch, we got around 10,000–15,000 downloads. We launched it in the U.S. and Europe. There were issues with the app at the beginning, but it was fine, as we had a support period from Magora. The average rating was 4.5, closer to 5, so we were very satisfied with the achieved result.

How did Magora perform from a project management standpoint?

It was very good. We communicated with the project manager and account manager through WhatsApp, and we also used Skype and email, all during non-working hours because of the time difference. Our project management tool was Asana. They provided us with almost daily reports in business language, not technical. Every 2 weeks, we received demonstrations for what they had achieved. We liked that they moved within the timeframe they initially quoted.

What did you find most impressive about them?

They listened to what we wanted and gave us exactly what we expected. They dug deep into all the details to try to clarify and help. Their communication was impressive, the key to the success of our app. For us, it was difficult to speak technical language to communicate what was needed. They took our business requirements and transformed it into tasks and into the app.

Are there any areas they could improve?

Everything was perfect. Perhaps they could have more offices in different parts of the world; it would've been convenient if they'd had a rep office in San Francisco so we could've gone and talked to someone from their team. Overall, they did very good, and I can’t think of an area they can improve.

5.0
Overall Score I would definitely use them again with my new business. It was a very nice experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always asked about a convenient time to arrange meetings, and we discussed things in advance for deliverables.
  • 5.0 Cost
    Value / within estimates
    We couldn’t find a vendor who could deliver such a solution to us within this amount of money.
  • 5.0 Quality
    Service & deliverables
    They delivered everything we wanted and within the time they suggested. The app was pretty much bug free.
  • 5.0 NPS
    Willing to refer
    I've recommended them to my friends and colleagues.

Custom Software Dev for Hedge Fund Management Company

"Magora has done very well at onboarding us, selling to us, servicing us, and providing great post-service."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

Magora developed a custom software program that displays data in the form of tables and graphs. The product was required to be safe, secure, and appealing to a wide user demographic.

The Reviewer
 
51-200 Employees
 
United Kingdom
Head of Research & Development, Financial Products Firm
 
Verified
The Review
Feedback summary: 

Magora’s solution saves a minimum of 80 man-hours a month and has drastically improved the report generation process. The program has received positive feedback for its usability, functionality, and data enrichment. The team offers attentive, consistent customer service and good project management.

BACKGROUND

Introduce your business and what you do there.

I’m currently on a contract for a company that provides a number of financial products, with our primary focus and area of expertise being hedge fund management. I’m in charge of Research & Development and all technical projects and innovation within our business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We were looking for a company to build a piece of software that was bespoke since there was nothing else on the market that could meet our needs and that we could then deploy to our customers as a tool for them to see the products they buy from us.

The ultimate goal was to have a system that could display data for our customers. We wanted this to be done in the form of tables and graphs, and once our registered users and customers could save funds in their portfolio, they could specify benchmarks, period of time, summarize and analyze the data for those financial products, build graphs, and look at the statistics. We could also specify the weight of each fund in the portfolio and generate monthly performance reports.

There are lots of features behind it, but what we wanted to do was give our customers some insight into how we are managing their money and how they are using the products they are buying from us.

SOLUTION

What was the scope of their involvement?

I started off with an initial requirements list about what it is we wanted to achieve and what we wanted to have an outcome. I did some Skype calls and they came back the next day with some questions.

Magora was contracted to look at our needs, analyze those needs, come up with a proposition to build our software, build it, and now they maintain it for us.

The solution needed to be safe and secure. That was our most important consideration. Second, we wanted the product to be simple and easy to use because we had a very wide demographic for our customers from young people to older, private individuals who are investing their savings or professional investors who are looking for wealth managers like us. We wanted it where possible to be very slick and modern, and we wanted it to be very useful. Traditionally, our business sent out spreadsheets every month, and we wanted something that would present our business to our customers in a way that made us look as innovative as what we are.

What is the team dynamic?

We were told that we had 12 people working on the project on and off. We were given a dedicated project manager who was available all working hours of the day. That project manager was responsible for doing weekly reports and a number of catch-ups that were pre-arranged every week. There was an analyst I spoke with as well with the project manager. There was also two designers, developers, and back-office architecture guys that worked on building the secure Amazon platform for us.

How did you come to work with Magora?

We found Magora through a search engine and we spoke to them and another company. We spoke to an Indian-based company first. It wasn’t me who did the initial reaching. I looked at the two companies that had been selected by my assistant, and the person that we dealt with at Magora was very on the ball. From the moment, we sent the inquiry in and they were keen to engage with us and find out what our needs were.

How much have you invested with them?

We spent $50,000 building the system. We’ve entered into an arrangement to maintain and support it and enhance it going forward which was on top of that.

What is the status of this engagement?

We started the project in April 2017, and the project was completed in July 2017. They still provide ongoing support.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The ROI for this project in real terms is a measurable amount. It would take an entire week of work at the beginning of every month for 2 people to produce the reports, including downloading the data and producing Excel charts, data sheets, and graphs. The solution has saved a minimum of 80 hours a month which, in quantifiable terms, is quite substantial for us.

We’re happy with what they’ve built. We’ve received feedback from customers and they are really happy with what we’ve provided. In terms of usability, we’ve got excellent feedback with no criticisms. It’s the same with usability, functionality, and enriching the data. It speaks past customer expectations because these customers who are existing to our business were not pre-sold this product as part of our business. It’s effectively been given to them as an added value.

How did Magora perform from a project management standpoint?

They were great and attentive. I felt that the project manager was the glue of the project. I’ve worked in software for quite a long time and I believe the project manager is the one that makes or breaks the business. They gave us a very good project manager, and I hope that she stays with Magora for quite a while.

What did you find most impressive about them?

What’s impressive is the consistency. From the very beginning to the end we were consistently serviced very well. I’ve had other experiences where companies are very good at selling but not good at delivering, and I think that Magora has done very well at onboarding us, selling to us, servicing us, as well as providing great post-service.

Are there any areas they could improve?

The only feedback I have would be unachievable. I’ve worked with quite a few software companies, and I’m really happy with them. I would use them again and not just here, but I’ll recommend them to whoever I go to next.

Do you have any advice for potential clients?

It’s useful to work out your idea before you engage your software vendor and to put as much meat on the bones as you can in terms of what it is you want to achieve, how you want to achieve it, how it will look, how it might work. A lot of work has to be done if that’s not the case, and I think that’s a good thing to do. The second thing is to look at companies’ recent track records. Not what they’ve done in the last 3 - 5 years, but what they’ve done in the last 3 - 4 months and talk to customers who have worked with them over the last 3 - 4 months. It’s important because how good a company was 12 months ago doesn’t necessarily mean that they are still performing to the same standard if people have left or if the business has changed.

5.0
Overall Score I have had a lot of experience working with different vendors around the world and Magora made a handful of quite important promises in the beginning, and they delivered on those promises. That was important to me and to my reputation here in the business
  • 5.0 Scheduling
    ON TIME / DEADLINES
    From the beginning, they were realistic about how long this project was going to take and they delivered within the time scales that they said.
  • 5.0 Cost
    Value / within estimates
    We as a company would have paid more for this solution.
  • 5.0 Quality
    Service & deliverables
    We have had little negative feedback at all about what they delivered, and the quality of the designs and the quality of their implementation met and exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I trust Magora would treat other people the same way in which they treat me, which is very well. They made me feel valued and made the engagement worthwhile.

Outsourced Dev for Data Analysis Company

"They came up with a great interface. It looks good, it works well, and our clients are happy with it."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Apr. 2015 - Jan. 2017
Project summary: 

Magora partnered with a data analysis company to provide programming resources for web interface data displays. The programmer provided reporting support and interface design creation. 

The Reviewer
 
1-10 Employees
 
Kgs Lyngby, Denmark
Director, Vessel Performance Solutions
 
Verified
The Review
Feedback summary: 

The team excelled at responding and fixing problems quickly. Customers are happy with the design and interface work done by Magora. The developer who was assigned was reasonably skilled and worked under the management of the in-house programmer.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a web service company that performs detailed analyses of other people's data. We analyze and present the data to the clients through our web service. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

Our main business challenge was that we needed programming resources to create web interfaces while also analyzing. We had a project that was a web presentation of data-specific analysis. We needed programming expertise. 

SOLUTION

What was the scope of their involvement?

We had an advanced report where we wanted to make the final specification as good as possible. Magora was supposed to implement a rather complicated calculation. There were a lot of aggregations and formulas.

We presented the report to one of their people and he thought he understood everything. He went back to Magora and we had a lot of interaction. He implemented the business logic of the report. This first part was analyzing the data and converting it into results to be stored in a structured database. After that, he was asked to present the results on a web platform. During the process, he got several smaller tasks that were well-defined and tried to fix errors and mistakes in the software. The main job he did was that big report though. All of the technologies were chosen up front. We had chosen the databases and the tools to use for the web interface. All of that was in place. They did not assist with the basic design.

They did come up with a design proposal for a very technically-detailed report. It's more for data display, but it was a good interface. 

What is the team dynamic?

We had one developer and one project manager. They came up with the design but there were other people involved. I think the dynamics were fine, but we don't have a lot of experience with that. The majority of the work was done by a single programmer.

How did you come to work with Magora?

It was done through various channels. Our programmer came from another company in the same area as Magora. We couldn’t work with them, so they recommended Magora.

How much have you invested with them?

We've spent around $80,000. 

What is the status of this engagement?

We started in April 2015 and we finished in January 2017. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't have any statistics. The programmer worked hard and provided a lot of design help. People are happy with the design they came up with. They also created a great interface. It looks good, it works well, and our clients are happy with it.

How did Magora perform from a project management standpoint?

They were responsive to our correspondence. Nothing was perfect, but they were definitely present. If we reported a problem, they reacted. I don't have anything bad to say about how that was handled.

Our programmer doesn't fully agree with me on all of these points, however, I think in general, our work with Magora went well.

What did you find most impressive about them?

The design process went quite well. It was not something we had intended. Originally, we needed programming resources. The implementation phase after that did not go as well, but again, that wasn’t Magora's problem, maybe a little bit on our side. I don't think we can blame Magora. 

Do you have any advice for potential clients of Magora?

If you outsource programming work, make sure that you have a common understanding of what they're supposed to do. Magora is reasonable and sensible and can do many good projects.

 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    I was not wholly enthusiastic about the programmer. He was okay, but not great.
  • 4.0 NPS
    Willing to refer

Mobile App Dev for Voice Services Company

“We’ve had very good customer feedback for the platform, which is the best compliment we can get.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2015 - Ongoing
Project summary: 

Magora developed a mobile app for iOS and Android to accompany the client’s web platform dealing with VoIP connections. Client’s emphasis was on high-quality sound, ease of use and reliability.

The Reviewer
 
11-50 Employees
 
Switzerland
CTO, Voice Services Company
 
Verified
The Review
Feedback summary: 

Client needed clean code with no bugs, and Magora did a good job of providing QA. Magora is good at assessing user needs and offers better and simpler solutions and ideas based on requests. Magora provided a more reliable solution than most alternatives in the VoIP space.

BACKGROUND

Introduce your business and what you do there.

We have developed a web-conferencing platform which allows remote communication of different users. I am the CTO of the company. I am in charge of sourcing the people who can develop different pieces of the platform, and fitting everything together.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We needed to develop the mobile app which accompanied the web part we built in-house.

SOLUTION

What was the scope of their involvement?

Magora developed our app for iOS and Android. Our platform deals with VoIP connections. A high-quality sound from one app to another and to the web interface is important. Ease of use and reliability were extremely important. We needed clean code with no bugs, and Magora did a good job of providing QA.

We’ve developed different audiences for audiences and speakers and also have a database for collecting user stats in terms of usage and overall quality which we access through a web interface.

Magora has the ability to offer better and simpler solutions and ideas based on our requests. We have worked with developers who tended to overcomplicate things, but Magora is good at assessing user needs and they ask a lot of questions. They haven’t blown up the project cost.

How did you come to work with Magora?

We looked at different developers on Elance and found good references for Magora. I contacted the company and they came across as professional. Their costs were acceptable, so we gave them a chance. After the first project was completed to our satisfaction, we gave them a bigger project.

How much have you invested with Magora?

The total cost has been around $100,000 to $150,000 until now. The spending has varied depending on the issues we encounter on the mobile apps. We don’t use Magora on a full-time basis.

What is the status of this engagement?

The project is ongoing. We’re continuing to work on the apps’ maintenance and updates, depending on the newer iOS and Android operating systems coming out. It’s a part of the process.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve had very good customer feedback for the platform, which is the best compliment we can get. I find that we provide a more reliable solution than most alternatives in the VoIP space, so I’m happy with Magora’s work.

How did Magora perform from a project management standpoint?

We communicate on a daily basis and use Trello for project management, which is a tool with several cards, each one corresponding to one task. We exchange several emails daily and also comment on the Trello cards. They’ve kept schedules quite well, and I’m overall satisfied.

I’m quite used to managing remote teams, and it’s surprising how well this can work. I don’t even meet the in-house developers every week. Compared to the cost of a team in Switzerland, for example, it makes sense to use offshore developers.

There has been interaction between Magora’s team and our own developers, but I’ve acted as a link for the most part. We also try to keep our platforms separate and have them communicate through APIs. There is not a lot of need for interaction between teams.

What did you find most impressive about Magora?

It’s quite easy to communicate with the developers. With larger teams, there is usually a project manager who will handle everything, but I’ve talked to the developers personally as well. Most of them speak English well, so the communication has been easy for everyone on our side. We haven’t had the need to rely on a single person from Magora.

Are there any areas Magora could improve?

The cost is always something we want to reduce. Magora isn’t a cheap company relative to Eastern European developers, but there’s always a compromise between price and quality. We are happy with them, so we’ll continue to use Magora.

What tips or recommendations could you share that might increase the likelihood of success with Magora?

On the client side, there is a need to keep some control over what is being done and to set priorities. There’s a lot of work to be done in terms of updates and bug fixes, so it becomes easy to get lost. We use Trello specifically because we need to set priorities. This is true for any external developer, especially for bigger projects.

5.0
Overall Score As the project progressed, Magora has learned more about what we wanted, and we learned how to work with them. If there were any issues in the beginning, they polished them out.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their delivery times were solid, and, in cases where more work was required, we were notified in advance.
  • 4.0 Cost
    Value / within estimates
    I wish they were less expensive. We have spent more than we wanted, but I don’t question the value we received.
  • 5.0 Quality
    Service & deliverables
    The quality is good.
  • 5.0 NPS
    Willing to refer
    They would be my first choice for a recommendation.

Android Development for Dairy Product Corporation

"Their employees are very professional, and we had no issues."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Mar. 2017
Project summary: 

Magora designed and developed an iOS and Android app for product quality reporting for grocery stores and merchandisers, used by employees and managers to communicate with quality departments.

The Reviewer
 
10,001 + Employees
 
Russia
Information Systems Manager
 
Verified
The Review
Feedback summary: 

Magora is highly responsive and professional; they know the importance of timeliness. Their app has gathered many reports, speeding up and easing the quality reporting process, and improving product quality overall. There were no major issues or delays.

BACKGROUND

Introduce your business and what you do there.

I am an information-systems team leader for a large Russian dairy corporation with an international presence. I am responsible for the mobile applications for our sales team, among other systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

Our company is responsible for any damaged products on store shelves and the overall presentation of the packaging. The packages, represented on the store shelf, should be without any damage; the product should be fresh. Product placement should be done according to the corporate standards.

We decided to organize the app to meet product freshness goals. The app would work as a hotline for all the merchandisers, sales representatives and managers to let them report any disorder quickly and easily. So, this application was done as a solution for all our needs. It was utilized for employee-feedback collection around issues with our products and store supplies. This information would be collected from personal devices and sent to the quality department, with the aim of creating action plans for fixing defects.

SOLUTION

What was the scope of their involvement?

Magora handled the design and development of our Android and iOS app. We discussed some best practices on the mobile app area, based on which Magora created several design options. We chose one which fit our brand based on an internal business discussion. The app itself is basic, with no QR codes or other scanners. It allows users to take photos, write descriptions of the issue, and send them online. I acted as the manager of this project.

How did you come to work with Magora?

We created a tender for the selection of a supplier. Magora was chosen because of their speed, professionalism, work quality and ability to answer questions in a timely manner.

How much have you invested with Magora?

Our project was one of the first in its category. It wasn’t expensive, but the cost could have been reduced if we had expertise on our side. All the work was done by Magora, and we had no options for cost-reduction.

What is the status of this engagement?

We started working with Magora in October 2016. We finished in February 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are satisfied, and have continued the work with Magora for a second part of the project. The app has collected many reports with photos and descriptions. This information has helped us improve product quality.

How did Magora perform from a project management standpoint?

I worked with a project manager from Magora’s side, and also had discussions with the development team. Their employees are very professional, and we had no issues.

What did you find most impressive about Magora?

I found Magora to be a professional team with a reasonable cost. I hope to work with them on other projects in the future.

Are there any areas Magora could improve?

I only worked with a small sample of Magora’s development team, so I can’t say if there is something for them to improve overall.

5.0
Overall Score We were successful.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were delays on both sides.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I will recommend this company to colleagues.

Complementary Development for Tech Product Startup

"They are a serious and dedicated development team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2017 - Ongoing
Project summary: 

Magora joined a development team to finish and implement a location-based ad channel. They use JavaScript and Node.JS for mobile and Objective-C and Java for web. They also provide some strategic guidance.

The Reviewer
 
1-10 Employees
 
Belgium
Co-founder, Technical Product Startup
 
Verified
The Review
Feedback summary: 

Magora delivers on time and on budget, and they are strong communicators. Transparency and structure are core values. Their technical expertise shines, particularly in their development resources, and preliminary quality tests have good results.

BACKGROUND

Introduce your business and what you do there.

We’re a technology startup and we have developed a product which makes it possible to utilize a unique array of location-based advertising channels. I am the managing director and one of the founders of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora?

We originally developed the core of our system but needed assistance with further development and implementations.

SOLUTION

What was the scope of their involvement?

My team has been in charge of concept development for the platform’s features. We are using Magora for the actual development on a continuous basis. For mobile development, we are using Objective-C and Java. The web portion uses JavaScript and Node.JS. Our platform has some geolocation-based tools integrated.

They have offered to take on the design work, but we are using our own designers for now. Magora is performing business analysis, in order to ensure that we are taking the best approach to development.

How did you come to work with Magora?

We have a lot of experience working with freelancers. For the past five years, we have been using platforms like Elance, which later became Upwork. That is also how we found Magora, after making a job posting. A number of companies applied, and we looked at Magora’s track record. We had a Skype meeting, and it soon became clear that they were a good fit for our job.

How much have you invested with Magora?

The cost of working with Magora will most likely be between $50,000 and $100,000 overall.

What is the status of this engagement?

We started working with Magora in February 2017. We are working intensively with a dedicated team of four to six people, depending on the workload. We plan to have a long-term collaboration with Magora.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Magora is using Bitbucket to upload our code base. We have insight into it and perform quality checks. We plan to start regression testing shortly and will launch the app to 300,000 users. The real tests will happen in a matter of weeks.

How did Magora perform from a project management standpoint?

It’s nice to work with Magora. They have great communication skills, getting in touch with us three times per week. The quality of work is good, and they deliver on time, which is an exception among the freelancers we’ve been using. It’s pleasant to work with a team like Magora’s.

What did you find most impressive about Magora?

So far, we’ve been very satisfied, especially since we had been working with Indian freelancers and companies in the past, for the most part. Our experience with those was that they always failed to deliver on time, and had bad organizational structures. Besides technical qualities, Magora has a very structured approach.

Are there any areas Magora could improve?

As of now, I don’t think so. We need to take the platform live in order to really see if all the technology is working perfectly, but the process of working with Magora has been very nice.

What tips or recommendations could you share that might increase the likelihood of success with Magora?

They are a serious and dedicated development team, so I would recommend Magora to companies with a bigger budget, and which also require more quality and follow-ups. Someone with a small budget should probably go with smaller, more independent freelancers.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Magora is exceptionally good at communication and planning sprints.
  • 4.0 Cost
    Value / within estimates
    We have a burn rate of around $10,000 per week, which is quite high for a startup. Magora is a more expensive company, but the quality is pretty good.
  • 5.0 Quality
    Service & deliverables
    All the work has been done exactly as requested and within a timely manner, so far. We haven’t experienced bugs or other issues.
  • 5.0 NPS
    Willing to refer

Mobile App Development for Food Delivery Concept

"What we have found most impressive about Magora is that they can handle dense work and have an account manager available 24/7."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Jun. 2016
Project summary: 

Magora Systems delivered mobile apps for iOS and Android to help a food delivery concept gain traction in the Moscow lunch market. Magora was also responsible for creating a database backend and Android courier app.

The Reviewer
 
1–10 Employees
 
Moscow, Russia
CEO, Food Delivery Concept
 
Verified
The Review
Feedback summary: 

Magora Systems built multiple highly functional mobile apps that have been received positively by users. There were some project delays and cost overruns, but it ultimately led to a successful end product.

BACKGROUND

Introduce your business and what you do there.

Golod is one of the most ambitious projects in Moscow. The mobile app allows the fastest food delivery in the world. We successfully tested the business model, delivered 10,000 lunches, and are growing quickly!

I the CEO of Golod.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magora Systems?

We approached Magora Systems to create mobile apps for iOS and Android. In Moscow, as well as many large cities, food delivery has a one to two-hour wait. We offered a concept to save waiting time: lunch delivery "up to the sidewalk" with a choice of two dishes.

SOLUTION

What was the scope of their involvement?

Magora Systems was in charge of finalizing the terms of reference, designing a mobile application structure, designing the architecture of the whole system, creating the code, and handling testing.

How did you come to work with Magora Systems?

In order to select Magora Systems, we first compared prices for the services we would receive, their experience in mobile apps engineering, and experience with mapping services.

How much have you invested with Magora Systems?

We have invested between $50,000 and $100,000.

What is the status of this engagement?

The work began September 1st, 2015 and ended June 1st, 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They created three ready-to-use apps, including iOS and Android-based clients’ applications and one separate Android app for the couriers. Additionally, they’ve provided a detailed server solution and admin panel with a web interface. We successfully tested the business model and delivered more than 10,000 lunches.

What did you find most impressive about Magora Systems?

What we have found most impressive about Magora is that they can handle dense work and have an account manager available 24/7. Also, their ability to perform the full range of tasks within a company is great.

Are there any areas Magora Systems could improve?

Two project managers were replaced during the project implementation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We observed the stable and predictable excess of deadlines at each stage of work by 20%.
  • 4.5 Cost
    Value / within estimates
    We exceeded the investment by 30% compared to the original estimates, but with the introduction of additional functionality to the initial project.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would most likely recommend them to a colleague.