# Lilo Social Lilo Social Reviews (44), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 10 connections joined Lilo Social's Network [Visit Website](https://lilosocial.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=agencies-directory) [Get a Custom Proposal](https://clutch.co/profile/lilo-social) **E-commerce Ad Agency in Brooklyn, New York** Lilo Social is a full-funnel e-commerce agency out of Brooklyn, New York specializing in paid search/social, creative, landing pages, and email/sms. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Brooklyn, NY (Headquarters) - Founded in 2016 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 45% Social Media Marketing - 15% Email Marketing - 10% Advertising - 10% Digital Strategy - 10% Ecommerce Marketing - 10% Pay Per Click ### Focus Areas - Advertising Focus: - 100% Other advertising - eCommerce Marketing Focus: - 100% Shopify Marketing - Influencer Marketing Platforms: - 50% Instagram Influencer Marketing - 50% Tik Tok Influencer Marketing - Social Media Focus: - 40% Facebook Advertising - 30% Instagram Advertising - 10% Influencer Marketing - 10% Tik Tok Advertising - 5% Snapchat Advertising - 5% Twitter Advertising - PPC Focus: - 30% Amazon Advertising - 30% Google Adwords - 20% Retargeting Advertising - 15% YouTube Advertising - 5% Bing Advertising - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing ### Industries - 100% eCommerce ### Clients - 70% Small Business (<$10M) - 25% Midmarket ($10M - $1B) - 5% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Lilo Social offers competitive pricing with strong value for cost, managing projects on retainer with investments ranging from $10,000 to over $500,000. Clients report significant revenue growth and improved marketing metrics, highlighting their effectiveness in email and performance marketing. **Most Common Project Size**: $50,000 to $199,999 based on 35 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Email Marketing: $10,000 to $49,000 based on 16 reviews - Advertising: $50,000 to $199,999 based on 10 reviews - Digital Strategy: Less than $10,000 based on 8 reviews - Other Digital Marketing: $10,000 to $49,000 based on 8 reviews - Content Marketing: Less than $10,000 based on 6 reviews - Social Media Marketing: $50,000 to $199,999 based on 6 reviews - Pay Per Click: $10,000 to $49,000 based on 5 reviews - Ecommerce Marketing: Less than $10,000 based on 3 reviews - Search Engine Optimization: Less than $10,000 based on 2 reviews - SMS Marketing: Confidential based on 2 reviews - E-Commerce Development: Less than $10,000 based on 1 review - Custom Software Development: $200,000 to $999,999 based on 1 review - Marketing Strategy: Confidential based on 1 review - Web Design: Confidential based on 1 review - Web Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Lilo Social Review Insights Overall Review Rating: 4.9 - Quality: 4.8 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.8 ### Top Mentions - Timely (16 mentions) - Communicative (13 mentions) - Great project management (9 mentions) - Collaborative (6 mentions) - Flexible (6 mentions) - High-quality work (6 mentions) - Knowledgeable (6 mentions) - Proactive (6 mentions) - Professional (6 mentions) - Creative (5 mentions) - Well-organized projects (5 mentions) - Exceptional results (4 mentions) - Detail-oriented (3 mentions) - Easy to work with (3 mentions) - Exceeds expectations (3 mentions) - Great team (3 mentions) - Innovative (3 mentions) - Openness (3 mentions) - Results-oriented (3 mentions) - Team players (3 mentions) ### Review Highlights **Occasional Need for More Proactive Strategy Suggestions** Some clients expressed a desire for more proactive strategy suggestions and trend updates from Lilo Social to further enhance their marketing efforts. This indicates a potential area for Lilo Social to enhance their service offerings. **Areas for Improvement in Creative Execution** While Lilo Social is praised for their strategic and marketing expertise, some clients noted areas for improvement in creative execution, suggesting that the designs and creative outputs could better align with brand aesthetics. **Flexible and Accommodating Team** Lilo Social is noted for their flexibility and willingness to accommodate client needs, even with last-minute changes. Their ability to adapt and provide timely solutions is highly valued by clients. **High Client Satisfaction and Long-Term Partnerships** Many clients express high satisfaction with Lilo Social's services, leading to ongoing partnerships. They value the agency's commitment to delivering results and maintaining strong client relationships over the long term. **Effective Email and Digital Marketing Strategies** Lilo Social excels in email and digital marketing, offering comprehensive services from strategy development to execution. Clients report increased engagement and revenue from well-crafted campaigns and email flows managed by Lilo Social. **Positive Feedback on Technical Knowledge and Support** Lilo Social is recognized for their strong technical knowledge and support in areas such as email marketing and digital advertising. Clients appreciate their ability to provide valuable insights and solutions to technical challenges. **Creative and Innovative Solutions** Clients appreciate Lilo Social's creativity and innovative approach to digital marketing. They provide unique, out-of-the-box solutions that stand out in the market, contributing to the success of various campaigns and projects. **Remarkable Project Management and Responsiveness** Clients consistently commend Lilo Social for their organized and proactive project management. They deliver tasks on time and respond quickly to client needs, ensuring smooth and efficient project execution. Their use of communication tools like Slack and Notion enhances collaboration. **Strong Results in Revenue Growth and ROI** Clients report significant revenue growth and strong ROI as a result of Lilo Social's marketing efforts. Their strategic focus on metrics that matter has led to measurable success for various businesses. **Significant Impact on Key Performance Metrics** Lilo Social has helped clients achieve remarkable improvements in key performance metrics such as conversion rates, open rates, and customer acquisition costs. Their strategic approach has led to increased revenue and growth for many clients. ### Lilo Social Reviews #### Email Marketing Strategy for Furniture Company (Featured Review) **The Project** - Services: Digital Strategy, Email Marketing - Project size: Less than $10,000 - Project length: Nov. 2024 - Jan. 2025 **Project Summary**: Lilo Social provided email design and strategy services for a furniture company. They designed and strategized several email flows on Klayiyo, one campaign email, and cleaned the client's email lists. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Marketing Director, A+R - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 28, 2025 **Feedback Summary**: Lilo Social's email designs for the client's welcome flow, trade sign-up flow, abandon cart, win-back, and campaigns were highly commended. The client saw a boost in revenue, and internal stakeholders praised the service provider's value-driven and collaborative approaches. ""They understood our company values and aesthetic immediately and brought great ideas to the table."" **BACKGROUND** Please describe your company and position.I am the Marketing Director of A+RDescribe what your company does in a single sentence.A+R is an independent resource for new modern furnishings, lighting and décor. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Revamp Email DesignIncrease revenue on emails **SOLUTION** How did you find Lilo Social?the reached out to usWhy did you select Lilo Social over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design and strategy for several email flows on Klayiyo. One campaign email. Cleaning our email lists. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Fantastic design on our emails for our Welcome flow, Trade Sign-Up Flow, Abandon Cart, Win-Back, and Campaign. We already saw $2k in revenue from the first few days of the new series going live. Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was delivered on-time. The team was a joy to work with and extremely collobrative. What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They understood our company values and aesthetic immediately and brought great ideas to the table from day one. I also appreciate that they were flexible with their billing and project structure and proposed something within our budget with great results. Are there any areas for improvement or something Lilo Social could have done differently?No notes really! I was used to contacting partners via email, but it was nice to have everything contained within Slack and Figma.  --- #### Advertising & Influencer Marketing Services for Skincare Co **The Project** - Services: Advertising, Digital Strategy, Email Marketing - Project size: $200,000 to $999,999 - Project length: Sep. 2025 - Ongoing **Project Summary**: Lilo Social manages a skincare company's Google Ads and Meta Ads accounts. The team also finds creators, negotiates contracts, and facilitates content for paid media and email marketing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr. Manager, E-Commerce, NuFACE - Industry: Beauty - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2026 **Feedback Summary**: Lilo Social is flexible with the client's priorities and last-minute requests. The team provides helpful weekly reports and explains everything clearly. Moreover, their responsiveness and accommodating approach are key elements of their work. ""No question is too small, and they make sure you have what you need."" **BACKGROUND** Please describe your company and position.I am the Sr. Manager, Ecommerce of NuFACEDescribe what your company does in a single sentence.Pioneers in Microcurrent for Over 30 Years **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Increase new customer revenueBuild email ecosystem to best practices **SOLUTION** How did you find Lilo Social?Used them at previous companyWhy did you select Lilo Social over others?Company values alignedHow many teammates from Lilo Social were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Ads- Drive strategy and execution across Meta and Google Ads to drive New Customer acquisition and improve efficiencies across ROAS, conversion, and CPA. Create content to drive efficiencies. Creators - Find creators that are on-brand, negotiate contracts, brief and facilitate content for use in paid media and email to drive revenue and improve brand awarenessLanding pages - build to help with ads and improce conversionEmail- Create monthly calendar, segmentation, and campaigns. Develop best-in-class flows to drive revenue at all parts of the funnel.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?project is ongoingDescribe their project management. Did they deliver items on time? How did they respond to your needs?Lilo has been able to be flexible with our priorities and last minute needs. Their weekly reporting is very helpful and they explain everything clearly. No question is too small, and they make sure you have what you need.What was your primary form of communication with Lilo Social?Virtual MeetingWhat did you find most impressive or unique about this company?Lilo makes sure you get what you need to acheive your goals. They're responsive and feel like a part of the team.Are there any areas for improvement or something Lilo Social could have done differently?None --- #### Email Marketing for Skincare Brand **The Project** - Services: Email Marketing - Project size: $10,000 to $49,999 - Project length: Mar. 2025 - Ongoing **Project Summary**: Lilo Social provides email marketing services for a skincare company. The team develops and executes the client's retention strategy, manages audience targeting, and builds and optimizes Klaviyo flows. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior PR & Marketing Manager, Goldfaden MD - Industry: Beauty - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 27, 2025 **Feedback Summary**: The client has seen improvements across key retention metrics since partnering with Lilo Social. The team has helped boost engagement and build a more loyal customer base. Lilo Social's project management has been reliable and organized. They deliver on time and are responsive and proactive. ""What impresses us most about Lilo is their unique balance of data-driven strategy and fresh creative perspective."" **BACKGROUND** Please describe your company and position.I am the Senior PR + Marketing Manager of Goldfaden MDDescribe what your company does in a single sentence.Goldfaden MD is a dermatologist-developed skincare brand that combines clinical expertise with plant-powered, results-driven formulas to deliver radiant, healthy-looking skin. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?strengthen email performancebuild deeper customer loyaltydrive repeat purchases **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?High ratingsPricing fit our budgetReferred to meHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo oversees all of our retention marketing efforts, with a primary focus on email. Their scope of work includes developing and executing our overall retention strategy, building and optimizing automated flows and campaigns in Klaviyo, managing segmentation and audience targeting, and producing creative that is aligned with our brand voice. Key deliverables include monthly email calendars, campaign builds, performance reporting and analysis, strategic recommendations to improve retention KPIs, and continuous testing across subject lines, creative, and offers to maximize engagement and repeat purchases. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since partnering with Lilo, we’ve seen measurable improvements across key retention metrics, including higher open rates, increased repeat purchase revenue, and overall growth in our email-driven revenue contribution. Their testing and segmentation strategies have helped us improve engagement and build a more loyal, returning customer base, while their reimagined creative and fresh perspective on copy have elevated both the look and feel of our email marketing.Describe their project management. Did they deliver items on time? How did they respond to your needs?Lilo’s project management has been highly reliable and organized. They consistently deliver campaigns, flows, and reporting on schedule, while also remaining flexible when timelines shift or new priorities come up. The team is responsive to our needs, quick to implement feedback, and proactive in suggesting optimizations that keep our retention efforts moving forward.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impresses us most about Lilo is their unique balance of data-driven strategy and fresh creative perspective—they know how to optimize performance while keeping our email marketing engaging and on-brand.Are there any areas for improvement or something Lilo Social could have done differently?Our partnership with Lilo has been strong overall. If there’s one area of opportunity, it would be receiving even more proactive suggestions on new creative testing and retention trends to keep pushing our strategy forward. --- #### Performance & Email Marketing Services for Beauty Brand **The Project** - Services: Advertising, Digital Strategy, Email Marketing - Project size: $200,000 to $999,999 - Project length: Mar. 2024 - Ongoing **Project Summary**: Lilo Social provides performance and email marketing services for a beauty brand. The team manages the client's Meta and Google campaigns, helps with keyword research, and creates email campaigns. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Marketing Manager - Omnichannel, True Botanicals - Industry: Beauty - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 9, 2025 **Feedback Summary**: Lilo Social has delivered excellent performance marketing services, increasing efficiency and performance. The team is responsive, timely, and helpful. The team goes above and beyond to provide quality work and meet the client's expectations. The team's polished expertise is also impressive. ""Overall, we’re incredibly happy with the partnership."" **BACKGROUND** Please describe your company and position.I am the Senior Marketing Manager - Omnichannel of True BotanicalsDescribe what your company does in a single sentence.True Botanicals is a clean beauty brand that specializes in non-toxic, anti-aging skincare products. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Increase new customers acquisitionIncrease efficiency on Meta and Paid Search (increasing ROAS was a big part of this)Helping us automate / streamline email creation **SOLUTION** How did you find Lilo Social?Worked with them in pastWhy did you select Lilo Social over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo manages all of our performance marketing (Meta, Google, etc.) and leads our execution strategy (how we should set up camapigns, what key words we should use, who we should target, etc.). Lilo has also helped us make Meta creatives which allowed us to scale & test substantially more than we were able to on our own. Lilo creates campaign emails for us - designs and wirtes copy. They also propose email subject ideas based on our upcoming calendar.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Performance Marketing services have been amazing! Our performance has been strong since the beginning of the partnership with Lilo (saw huge efficiency increases as soon as we started working with them) and has only improved in recent months. The entire team is incredibly helpful and responsive. Bobby does a great job taking our goals and turning them into an actionable strategy. Paid Social Creative Services were also very helpful. We have a small creative team so Lilo was critical in us running creative testing the past few quarters. The team makes any edits we have super quickly and generally all the creative we have received has been good. Email has also been amazing so far! Overall, we’re incredibly happy with the partnership.Describe their project management. Did they deliver items on time? How did they respond to your needs?Lilo consistently delivers items on time—often within hours of the initial request. They go above and beyond helping me prep for internal meetings, pulling data for slides I'm working on, and answering any performance-related questions I have. They're highly responsive on Slack and lead a focused, productive meeting every Wednesday to review open tasks and current performance.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Having worked at a performance marketing agency, I understand how challenging it can be to manage multiple client accounts—especially when strategies shift throughout the month. I've been blown away by how polished, informed, and helpful the Lilo team is. Anytime we adjust our internal strategy, Lilo comes back with countless thoughtful recommendations on how to bring it to life. Bobby is incredibly knowledgeable and consistently does an excellent job explaining everything we’re doing in the account. The Lilo team truly feels like an extension of our internal team.Are there any areas for improvement or something Lilo Social could have done differently?Not really! There have been a few small (and very fixable) creative mistakes, but they’ve been addressed quickly every time. --- #### Email Marketing Strategy for Furniture Company **The Project** - Services: Digital Strategy, Email Marketing - Project size: Less than $10,000 - Project length: Nov. 2024 - Jan. 2025 **Project Summary**: Lilo Social provided email design and strategy services for a furniture company. They designed and strategized several email flows on Klayiyo, one campaign email, and cleaned the client's email lists. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Marketing Director, A+R - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 28, 2025 **Feedback Summary**: Lilo Social's email designs for the client's welcome flow, trade sign-up flow, abandon cart, win-back, and campaigns were highly commended. The client saw a boost in revenue, and internal stakeholders praised the service provider's value-driven and collaborative approaches. ""They understood our company values and aesthetic immediately and brought great ideas to the table."" **BACKGROUND** Please describe your company and position.I am the Marketing Director of A+RDescribe what your company does in a single sentence.A+R is an independent resource for new modern furnishings, lighting and décor. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Revamp Email DesignIncrease revenue on emails **SOLUTION** How did you find Lilo Social?the reached out to usWhy did you select Lilo Social over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Design and strategy for several email flows on Klayiyo. One campaign email. Cleaning our email lists. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Fantastic design on our emails for our Welcome flow, Trade Sign-Up Flow, Abandon Cart, Win-Back, and Campaign. We already saw $2k in revenue from the first few days of the new series going live. Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was delivered on-time. The team was a joy to work with and extremely collobrative. What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They understood our company values and aesthetic immediately and brought great ideas to the table from day one. I also appreciate that they were flexible with their billing and project structure and proposed something within our budget with great results. Are there any areas for improvement or something Lilo Social could have done differently?No notes really! I was used to contacting partners via email, but it was nice to have everything contained within Slack and Figma.  --- #### Email Marketing for Event & Production Company **The Project** - Services: Email Marketing - Project size: $10,000 to $49,999 - Project length: Feb. 2024 - Ongoing **Project Summary**: Lilo Social provides end-to-end email and SMS marketing services for an event and production company. The team has revamped the client's Klaviyo setup, created a marketing schedule, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Bar Crawl Nation LLC - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 18, 2024 **Feedback Summary**: Lilo Social has helped the client improve their communication with customers and save time, allowing them to focus on other aspects of the business. The team is organized, responsive, and timely. Moreover, the client praises the team's excellent email content and design. ""The Lilo Social team is always available to communicate."" **BACKGROUND** Please describe your company and position.I am the CEO of Bar Crawl Nation LLCDescribe what your company does in a single sentence.We're a nationwide event marketing and production company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Revamp Klaviyo set up for email/sms flowsIdentify and execute new look & feel for email/sms designCreate profitable email/sms campaigns to promote upcoming events **SOLUTION** How did you find Lilo Social?Online SearchUpworkWhy did you select Lilo Social over others?Great culture fitquality of portfolio & presentationHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo Social took over our end-to-end Email & SMS marketing from a previous entity. This was a massive undertaking that includes:creating aa consisten look & feel for all email & sms marketingopt-in optimization on our websitecreating many new standardized flows (i.e. browse abandon, anniversary, sunset)creating new flows specific to our company (post ticket purchase)creating a marketing/campaign schedule for email/smsdesigning and sending email/sms campaignsworking with our team on any technical hurdles (updating klaviyo profiles via api) **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?This biggest measurable outcome is Klaviyo-attributed revnue from retention marketing that previously did not exist. Outside of that, our communication with customers leading up to events has improved immensely. Lastly, it has taken quite a bit of work off of the hands of our internal team, which saves us time and allows us to apply our resources to other aspects of the business to continue our trajectory of growth.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Lilo Social team is always available to communciate via slack. We have a monthly meeting to discuss progress and future goals. A calendar is created to organize all campaigns. Deliverables are always on time.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I think the email content/design is excellent with and also fits well with our other marketing efforts.Are there any areas for improvement or something Lilo Social could have done differently?Generally, we're pretty happy with everything. The only thing I would say is that the onboarding process that a little while to get started, although in all fairness they did warn us of that. I believe it took at least a month before we were rocking and rolling. --- #### Email, SMS & Push Notifications Mktg for Food & Beverages Co **The Project** - Services: Digital Strategy, Ecommerce Marketing, Email Marketing - Project size: Confidential - Project length: May 2023 - Ongoing **Project Summary**: Lilo Social has provided digital marketing services for a food and beverage company. The team has been responsible for the client’s email, SMS, and push notification marketing strategies and implementation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director of E-Commerce, SEEQ Supply - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 12, 2024 **Feedback Summary**: Lilo Social's efforts have resulted in increased open rates, CTRs, and revenue generation for email marketing. The team has improved the client’s customer retention and achieved a high ROI across marketing efforts. Their tailored strategies, proactivity, and customer-centric approach are exemplary. "“They demonstrated a forward-thinking mindset by regularly introducing fresh ideas and innovative approaches.”" **BACKGROUND** Please describe your company and position.I am the Director of Ecommerce of SEEQ SupplyDescribe what your company does in a single sentence.Traditional thick and milky protein shakes weren’t cutting it for us anymore, so we launched SEEQ Clear Protein: a light and refreshing protein that looks and tastes just like your favorite sports drink. It’s the juiciest way to hit your health and wellness goals, with all the same benefits as traditional protein powders! **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Take on our notifications strategies for email, sms, push **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?High ratingsGreat culture fitReferred to meCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Key Deliverables:1. Email Marketing Strategy and ExecutionCampaign Calendar Development:Plan and maintain a monthly campaign calendar aligned with product launches, promotions, holidays, and brand initiatives.Design and Copywriting:Create visually appealing and brand-consistent email templates with compelling copy tailored for specific audiences.Segmentation and Targeting:Develop segmentation strategies to target audiences based on demographics, behaviors, purchase history, and engagement.A/B Testing:Test subject lines, creative elements, and CTAs to optimize performance.Reporting and Insights:Provide detailed analytics reports, including open rates, click-through rates (CTR), conversions, and recommendations for improvement.2. SMS MarketingStrategic Messaging:Develop short, engaging, and actionable SMS campaigns to complement email campaigns and drive immediate results.Compliance and Best Practices:Ensure adherence to SMS marketing regulations (e.g., TCPA compliance).Automation:Create automated SMS flows for cart abandonment, welcome series, order confirmations, and other touchpoints.Performance Tracking:Deliver analytics on SMS performance, such as click-through rates and revenue attribution.3. Push NotificationsEngagement Strategy:Develop push notification campaigns that align with email and SMS initiatives to maintain consistency across channels.Creative Development:Craft concise, attention-grabbing notifications with clear CTAs.Automation Setup:Set up automated push flows, such as product back-in-stock alerts, shipping updates, and personalized offers.Monitoring and Optimization:Track open rates, engagement, and conversion metrics to refine strategy.4. Campaign StrategyIntegrated Campaigns:Plan and execute multi-channel campaigns to maximize reach and engagement.Promotional Campaigns:Execute seasonal promotions, flash sales, and exclusive offers across all channels.Cross-Channel Cohesion:Ensure messaging consistency across email, SMS, push, and any other relevant platforms.5. Flow Strategy and AutomationAudit Existing Flows:Review current automated flows and identify opportunities for improvement or expansion.Build New Flows:Design and implement flows such as:Welcome seriesCart abandonmentBrowse abandonmentPost-purchase follow-upsWin-back campaignsSubscription remindersPersonalization and Dynamic Content:Leverage customer data to create personalized, dynamic messaging for higher engagement.Performance Optimization:Continuously monitor and refine automated flows based on performance data.6. Reporting and InsightsMonthly Performance Reports:Deliver a comprehensive report detailing the performance of email, SMS, and push channels.Insights and Recommendations:Provide actionable insights to inform future strategy and improve ROI.Key Milestones:Initial discovery session to align on goals and objectives.Delivery of a comprehensive strategy document within the first 4 weeks.Implementation of new campaigns and flows within the first 2-3 months.Monthly performance reviews and strategy adjustments.Success Metrics:Increased email open rates and click-through rates.Higher SMS engagement and attributable revenue.Improved customer retention through automated flows.Overall revenue growth attributed to marketing channels. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?1. Email MarketingIncreased Open Rates:Improved average open rates from X% to Y%, exceeding the industry benchmark of Z%.Enhanced Click-Through Rates (CTR):CTR improved from A% to B% through better segmentation and engaging copy.Revenue Generated:Email marketing contributed $XX,XXX in attributed revenue during the project duration.List Growth:Increased the email subscriber list by XX% through lead capture campaigns and engaging signup forms.Reduced Unsubscribes:Decreased unsubscribe rate from X% to Y% by delivering more relevant, personalized content. 2. SMS MarketingEngagement Rates:SMS click-through rates averaged X%, above the industry benchmark of Y%.Revenue Attribution:SMS campaigns generated $XX,XXX in sales, accounting for Z% of total revenue.Conversion Rates:SMS campaigns achieved an average conversion rate of X%, particularly during flash sales and promotions.Customer Retention:Improved retention by XX% with targeted win-back and subscription reminder SMS flows. 3. Push NotificationsEngagement and Click Rates:Push notifications achieved an average click-through rate of X%, compared to an initial rate of Y%.Opt-In Rates:Increased opt-in rates by X% through compelling incentives and onboarding messaging.Customer Re-Engagement:Re-engaged XX% of dormant users via personalized push campaigns.Revenue Contribution:Generated $XX,XXX in sales attributed to push notifications. 4. Campaign StrategyCampaign-Specific ROI:Achieved an average ROI of X% on multi-channel campaigns (email, SMS, and push combined).Promotion Success:Seasonal promotions resulted in an X% increase in sales compared to the previous year.Customer Engagement:Increased engagement metrics (open rates, CTRs) by X% during SEEQ WEEQ and other brand initiatives. 5. Flow Strategy and AutomationFlow-Specific Revenue:Automated flows (e.g., cart abandonment, welcome series) contributed $XX,XXX in revenue, accounting for X% of total channel revenue.Improved Conversion Rates:Cart abandonment flow conversion rates increased from X% to Y%.Engagement Metrics:Welcome series open rates improved to X%, with click-through rates of Y%.Enhanced Customer Journey:New flows, such as post-purchase and subscription reminders, reduced churn by X%. 6. Overall Channel PerformanceRevenue Growth:Combined channels (email, SMS, and push) drove $XXX,XXX in attributable revenue, representing X% of total eCommerce revenue.Customer Retention:Increased repeat purchase rate by X% through improved customer lifecycle messaging.ROI Across Channels:Achieved an overall ROI of X% across all marketing efforts.Describe their project management. Did they deliver items on time? How did they respond to your needs?1. Timeliness of DeliverablesOn-Time Delivery:Lilo Social adhered to deadlines for campaign creation, flow implementation, and reporting. All items were delivered within the agreed-upon timelines unless adjustments were mutually agreed upon due to changing priorities.Key milestones, such as the launch of new email flows and integrated campaigns, were completed promptly, often ahead of schedule.Proactive Communication:Regular updates were provided on the status of projects, ensuring full transparency. When potential delays arose, they flagged them early and proposed solutions to minimize disruption.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Tailored and Data-Driven Strategies:Lilo Social's ability to craft strategies that were not only tailored to our brand voice but also heavily informed by data stood out. Their approach blended creativity with analytics, ensuring that every decision was supported by measurable insights.Proactive Innovation:They demonstrated a forward-thinking mindset by regularly introducing fresh ideas and innovative approaches. For example, they proposed unique campaign concepts and flow enhancements that aligned with our goals while staying ahead of industry trends.Customer-Centric Mindset:Their deep understanding of our audience and focus on delivering personalized, relevant messaging across channels was exceptional. This led to a noticeable improvement in engagement metrics and customer satisfaction.Seamless Multi-Channel Integration:Lilo Social excelled at creating cohesive campaigns across email, SMS, and push notifications. The seamless integration ensured consistent messaging while maximizing the reach and impact of our marketing efforts.Attention to Detail:Every deliverable—from email designs to SMS copy—reflected meticulous attention to detail, maintaining a high standard of quality that resonated with our audience and strengthened our brand identity.Are there any areas for improvement or something Lilo Social could have done differently?No I don't think so at this time, they are a well-established brand and know a lot about digital marketing! Highly recommend working wth them  --- #### Email Marketing for Health Supplements Distributor **The Project** - Services: Email Marketing - Project size: $50,000 to $199,999 - Project length: Jan. 2022 - May 2024 **Project Summary**: Lilo Social (formerly Tequila Sunrise) provided email marketing campaign strategies for a health supplements distributor. The team developed email content, managed SMS and paid ads strategies, and conducted consultations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Business Development Director, Maximum Slim - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 7, 2024 **Feedback Summary**: Thanks to Lilo Social (formerly Tequila Sunrise), the client's email revenue increased by 70%, open rates by 105%, and conversion rates by 85%. The team was highly dedicated from a workflow standpoint, and internal stakeholders praised the service provider's strategic approach. ""I wholeheartedly recommend their services to any organization in search of a truly exceptional email marketing team."" **BACKGROUND** Please describe your company and position.I am the Business Development Director of Maximum SlimDescribe what your company does in a single sentence.We are engaged in formulating and distributing healthy coffee, vitamins, and supplements for individuals looking to live an active and healthy lifestyle.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Email Marketing **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?High ratingsHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Handcraft email marketing campaigns at every prospect and customer touchpoint to increase conversions and boost your bottom line without spending a dime on paid traffic. Create a cohesive SMS Marketing strategy using cutting-edge data to send the right message at the right time. Provide recommendations to improve our email marketing campaigns.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They have increased email revenue by 70%Increased our open rates by 105%Increased our conversion rates by 85%Describe their project management. Did they deliver items on time? How did they respond to your needs?I am thrilled to share my glowing review of our email marketing team's project management prowess. Their dedication to delivering items on time is unparalleled, and their responsiveness to our needs is nothing short of remarkable.From the moment we engaged with them, they demonstrated an unwavering commitment to meeting deadlines. Every project milestone was met with precision and punctuality, ensuring that our campaigns launched seamlessly and on schedule. Their meticulous planning and execution have been instrumental in driving our company's success.What truly sets them apart is their exceptional responsiveness. Whenever we had a request or needed assistance, they were there, ready to spring into action. Their ability to address our needs in a timely and efficient manner has been invaluable, allowing us to stay agile and adapt to changing market conditions with ease.Moreover, the quality of their work is simply top-notch. From crafting compelling email copy to designing eye-catching visuals, every aspect of their output reflects their professionalism and expertise. Their attention to detail ensures that our campaigns not only meet but exceed our expectations, consistently delivering outstanding results.In essence, our email marketing team's project management capabilities are indispensable to our company. Without them, we simply couldn't run our operations as smoothly and effectively as we do. I wholeheartedly recommend their services to any organization in need of exceptional project management for their email marketing endeavors.What was your primary form of communication with Tequila Sunrise?Email or Messaging AppWhat did you find most impressive or unique about this company?One of the most striking aspects of working with them is their profound knowledge of our business. It's as if they've been with us from the very beginning, understanding our brand, our objectives, and our target audience with remarkable clarity. This intimate familiarity with our business enables them to tailor every email campaign with precision, ensuring that each message resonates deeply with our audience and drives meaningful engagement.What truly sets them apart, however, is their boundless creativity and innovative ideas. Time and time again, they have presented us with concepts that surpass anything we could have imagined. From captivating subject lines to visually stunning designs, their creativity knows no bounds. It's like having a dedicated in-house marketing agency and design team rolled into one, only better.What's even more remarkable is how seamlessly they integrate with our internal staff. They don't just feel like an external vendor; they feel like an integral part of our team. We trust their judgment and expertise implicitly, knowing that they always have our best interests at heart. Their level of commitment and dedication far exceeds what we could achieve on our own, and it's a testament to their professionalism and passion for their craft.In summary, our email marketing team is more than just a service provider; they're a strategic partner who adds immense value to our business. Their unparalleled knowledge, creativity, and dedication have elevated our email marketing efforts to new heights, and we couldn't be more grateful for their contributions. I wholeheartedly recommend their services to any organization in search of a truly exceptional email marketing team.Are there any areas for improvement or something Tequila Sunrise could have done differently?No.  We are truly satisfied.  --- #### Digital Marketing for Holding Company **The Project** - Services: Advertising, Other Digital Marketing, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Jan. 2022 - Jan. 2023 **Project Summary**: Lilo Social provided various digital marketing services for a holding company. They offered strategies and supported the client's email marketing and social campaign efforts. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Executive, Holding Company - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 1, 2023 **Feedback Summary**: Thanks to Lilo Social, the company's CPA was reduced by half, proving their reliability. They set up rules and processes which made the collaboration efficient. Using Ziflow, editing and annotating creatives were seamless. Lilo Social provided realistic expectations and met them. ""It was clear that the team was well-versed in the challenges we needed to solve."" **BACKGROUND** Please describe your company and your position there. Our company operates as a holding company. We had Lilo work across two separate projects, one for a company we incubated and another for one we acquired. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Lilo Social? We had a lot of work to do across our email strategy and email marketing for the one project, and we needed support across paid social campaigns for another. Lilo was a true one stop shop that over-delivered for us in each area and helped us better communicate our offerings more clearly. **SOLUTION** How did you select this vendor? We needed a dynamic team that knew what they were doing when it comes to building a brand digitally. Lilo proved that they had the necessary experience to do this for us, and they never let us down. Describe the scope of their work in detail. Lilo was able to quickly distill what we needed down to a more thoughtful approach than we were previously doing which might be described as a bit all over the place. We had multiple team members crossing over each other's paths when it came to email and paid social, so Lilo set up some rules and processes for us and drastically decreased our CPA. What was the team composition? We worked mainly with an account strategist and the exec team to build a strategy. Over the course of the year we worked with various other team members to execute. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our CPA halved in cost in the first 2.5 months of working with Lilo. They also took our most profitable channel (email) and made it even more profitable, which we loved. How effective was the workflow between your team and theirs? It was great. They use a tool called Ziflow which made editing and annotating creatives a breeze. What did you find most impressive about this company? They were one step ahead of us. It was clear that the team was well-versed in the challenges we needed to solve and they were realistic about expectations. I liked that they provided us with true benchmarks rooted in real data. Is there any area for improvement or anything that could have been done differently? Not really, the delivery and communication was great. --- #### PPC, SMM & Email Marketing for Women's Lifestyle Brand **The Project** - Services: Advertising, Email Marketing, Social Media Marketing - Project size: $200,000 to $999,999 - Project length: June 2022 - Ongoing **Project Summary**: Lilo Social provides PPC, SMM, and email marketing services for a women’s lifestyle brand. They focus on Facebook, Instagram, and Google, work on copywriting, send emails using Klaviyo, and build landing pages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Managing Director, L'Couture - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 8, 2022 **Feedback Summary**: Thanks to Lilo Social’s efforts, the client has decreased the customer acquisition cost and maintained a steady ROI of 200%. The team stands out for their commitment, openness, and transparency. Moreover, they act as a true partner and manage the project seamlessly using Slack and Notion. "“They’re genuinely committed to growth. Lilo Social is very strategic about ensuring a return on everything they spend.”" **BACKGROUND** Introduce your business and what you do there. I’m the managing director of L'Couture, a women’s lifestyle brand. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We wanted to hire a growth agency. **SOLUTION** What was the scope of their involvement? Lilo Social handles all our paid marketing and email marketing efforts. We initially had a couple of onboarding sessions with all the key stakeholders so they could familiarize themselves with the brand. Then, they started working on our paid marketing approach. They focus on Facebook, Instagram, and Google. The team creates our ads and does our copywriting to build our audiences and manage the KPIs. Our biggest goal is to achieve a lower customer acquisition cost and ad spend. On the other hand, they do our email marketing using Klaviyo. They build the audiences for our email, send 2–3 emails a week, and manage the click-through rate, open rate, and more. Lilo Social also works on setting up all of our pop-up ads on our e-commerce site to make sure we’re capturing customers.  Additionally, Lilo Social has created landing pages for us. When customers click on the ad, they go to a landing page versus the website What is the team composition? We work with about four people, but there are about seven team members in the background. How did you come to work with Lilo Social? We were introduced to them by another company based in Dubai that used them. We went with Lilo Social because they were a full-growth agency. Most paid ad agencies only run paid ads; they don’t look at anything else. However, Lilo Social offered 360 services, so they had a level of accountability. Additionally, they were responsive and easy to work with. How much have you invested with them? We’ve probably spent around $500,000. What is the status of this engagement? We started working with them in June 2022, and we’ll continue to partner with them for the foreseeable future. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? In general, the results have been really strong. Our biggest success is a lower customer acquisition cost. Also, the ROI has been steady at 200%, which is really important. For Black Friday and November, the biggest month for us, they were even able to beat it. How did Lilo Social perform from a project management standpoint? They perform well; we do everything through Slack and Notion. Although there’s a nine-hour difference, everything is very streamlined. Moreover, they offer guidance to us. If we have questions about how to do something, they’re more than willing to answer, even if it’s outside their scope. They’re a true partner. What did you find most impressive about them? They’re genuinely committed to growth. Lilo Social is very strategic about ensuring a return on everything they spend, which is what we want from a commercial standpoint. Secondly, they’re just nice to work with. The team is open and transparent; we have a good working relationship. Are there any areas they could improve? No, I can’t think of anything. We’re quite happy with them. Do you have any advice for potential customers? Make sure you’re constantly communicating what’s happening in your business and what you’re happy with; it’s important to be completely open in any business relationship. The more you share, the more you’ll get back. --- #### Digital Marketing, SMM & Paid Ads for Pin & Game Company **The Project** - Services: Advertising, Other Digital Marketing, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: June 2022 - Ongoing **Project Summary**: Lilo Social is the digital marketing partner of a pin and game company. They manage the client's Facebook, Instagram, and Google ads accounts; they also design several newsletters and SMS templates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Pin & Game Company - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 30, 2022 **Feedback Summary**: The client's goal is to make a 10% profit, and Lilo Social helped them realize their objectives. Thanks to their help, the client can focus more on other aspects of their business. The team's marketing expertise and humility have been vital to the success of their ongoing partnership. ""They are proactive and never make excuses."" **BACKGROUND** Please describe your company and your position there. I'm the owner of a small novelty pin and game company. I manage all day to day operations including marketing **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Lilo Social, and what were your goals? We hired Lilo Social to get our Facebook, Instagram, and Google ads under control after struggling with several other marketing firms. We'd been paying too much for inconsistent results. Lilo pitched us newsletter and SMS creative and management and we added those as well. **SOLUTION** How did you select this vendor and what were the deciding factors? I interviewed 4 digital marketing agencies (having worked with three others in the past). Lilo was clear, didn't over promise, and seemed confident and competent. Their price was a little lower than other options, but that was not the deciding factor. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Lilo ramped up quickly - taking over our current campaigns and designing lots of new newsletter templates. Within 2 months they had stabilized our marketing spend and were getting results. They also dove into our financials with me to help figure out our goals and keep them updated as the holidays approached. How many resources from the vendor's team worked with you, and what were their positions? I work directly with one of the owners and a project manager, with other team members contributing design, copywriting, and strategy. I've never had to figure out who to talk to about a problem - they work as a team and clearly communicate with each other well. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? To keep it simple: I need a 10%+ profit to make my company work and Lilo helped me take our monthly budgets and projections and turn them into goals for ROAS, newsletters, etc. so that we meet those goals consistently. When we don't meet goals, they are proactive and never make excuses - they just come up with new things to test and make them happen. Is less stress a measurable outcome? if so, that's the key one for me. How effective was the workflow between your team and theirs? We got more than we bargained for with Lilo: they are on top of every aspect of our social media ads and newsletters, but they also are a real pleasure to work with. They've stabilized our media spend and they give clear feedback to me and take feedback from our staff without friction. What did you find most impressive or unique about this company? They are far more humble than any marketing team I've worked with, especially considering the level of skill they display. They allow me to focus on the many other aspects of our business – I know they have our marketing in hand and I know they will not hesitate to tell me when there are issues I need to weigh in on. Are there any areas for improvement or something they could have done differently? Occasionally, I need to tweak copy to get the voice of our company just right. When I have an area I want them to improve I tell them and they respond quickly and without blame or excuses. --- #### Paid Media Strategy for Nootropics Brand **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: July 2022 - Ongoing **Project Summary**: Lilo Social builds and executes a nootropics brand's paid media strategy. They've audited the client's analytics and ad account, built paid Meta campaigns, produced creative, and set up budgets and parameters. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & General Manager, Stasis - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 15, 2022 **Feedback Summary**: Lilo Social has helped the client hit a $1 million run rate within four months of the campaign's launch. They've also supported the client in building an entire paid media program, which continues to exceed their aggressive CPA goals. The vendor is communicative, professional, and knowledgeable. ""Their deliverables are always fantastic, and their work continues to exceed expectations."" **BACKGROUND** Please describe your company and your position there. I am the Founder and GM of the business. Because we are so new, I handle everything from developing our creative to implementing CRO tests, email campaigns, product fulfillment, CX, etc. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Lilo Social, and what were your goals? We needed to build a predictable and robust DTC revenue engine. I worked closely with Lilo's team to build our entire paid media program from scratch. We set up our creative and reporting process, determine the best channels to start with, and executed on the plan. They were truly partners in every way. We ended up building the business almost entirely on Meta, and began layering on email campaigns. **SOLUTION** How did you select this vendor and what were the deciding factors? We initially considered Lilo because of their stellar reputation. We had a call and I immediately knew they were the right partner. Understanding and knowing platforms is almost a commodity-what sold me on Lilo was their flexibility, broad range of expertise, and fantastic roster of clients. I also was impressed that we were speaking directly with the founder, who has personally led the engagement. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. They ran an audit of our analytics, email and ad account and proposed a plan that prioritized focusing on paid Meta campaign, with the option to expand channels into affiliate and eventually email campaigns. We then brainstormed on different kind of creative to experiment with, the appropriate budgets, testing allocation, and parameters needed to arrive to our (aggressive) target CAC. Every week, they monitor the ad account and report back with insights. They've also taken the initiative to mock up emails and affiliate ideas as we began exploring the possibility to expand beyond paid media. How many people from the vendor's team worked with you, and what were their positions? As the GM, I worked with them and brought in a director of growth from a partner brand. On their end, I worked directly with one of the founders as well as one of his team members. For better or worse, I slack them all day, and the founder and I speak on almost daily basis, usually over the phone and occasionally on weekends. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Within 4 months of launching, we had hit $1MM run rate. We've also managed to build an entire paid media program, which continues to exceed our very aggressive CPA goals. Their deliverables are always fantastic, and their work continues to exceed expectations. Describe their project management style, including communication tools and timeliness. Their team is very communicative. We meet on a weekly basis, but they also have a shared slack channel, which we use multiple times a day. I also speak to the founder on the phone almost daily, including weekends...They're usually very quick and flexible when developing deliverables, and are quick to address last minute requests. Sometimes, it feels like I'm their only client, and for better or worse, it's easy to forget that we're not! What did you find most impressive or unique about this company? It's almost the standard to praise them for industry knowledge and professionalism. What sets Lilo apart is their willingness to roll up their sleeves and become partners. Having been on the agency side, I am constantly shocked by how good at they are making us feel like we are their only client, and how they seem to genuinely care about our business. There are thousands of great agencies that can help strategize and execute, but this is the first that truly feels like a part of the team. Are there any areas for improvement or something they could have done differently? Honestly, no. Nothing comes up. --- #### Email Marketing Campaigns for Apparel Brand **The Project** - Services: Content Marketing, Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Apr. 2021 - Mar. 2022 **Project Summary**: An apparel brand hired Lilo Social (formerly Tequila Sunrise) to create six email flows and approximately ten email marketing campaigns on Klavyio. **Review Rating**: 2.0 - Quality: 2.5 - Schedule: 3.0 - Cost: 2.0 - Willing to Refer: 1.0 **The Reviewer** Director of Marketing, Apparel Brand - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 11, 2022 **Feedback Summary**: Lilo Social (formerly Tequila Sunrise) delivered good designs for some of their campaigns. However, they created a sunset flow that never got triggered and a poorly configured welcome flow that several profiles didn't receive. Their team modified the configurations but didn't check if they were working properly.This review includes the vendor’s response. ""We continue to find errors in their configuration now that we have moved on."" **BACKGROUND** Please describe your company and your position there.I'm the director of marketing at an eCommerce apparel company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Tequila Sunrise?We hired Tequila Sunrise to create email flows and campaigns on Klavyio. **SOLUTION** How did you select this vendor and what were the deciding factors?They were recommended.Describe the project in detail and walk through the stages of the project.We did the package of about 6 flows and ~10 campaigns.How many resources from the vendor's team worked with you, and what were their positions?We worked mainly with the service agent who would relay designs and copy ideas. We worked with a strategist maybe 2~3 times over a year **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success?The flows they created simply didn't work. They created a Sunset flow that never triggered once. The welcome flow also had bad logic so tons of profiles never got out brand's messaging. After we first had them configure the flows there was never a review to see if they were working. We continue to find errors in their configuration now that we have moved on. But the opportunities and revenue lost over from their work is outstanding.How effective was the workflow between your team and theirs?In our initial meetings we were told we'd be working with a North American rep. That did not happen. The rep we worked with was nice, but she was clearly overwhelmed with all the clients they must be trying to juggle.What did you find most impressive or unique about this company?Some of the designs of the campaigns were good. However, it looks like they improved their designs since we started working with them. They added very little brand customization.Are there any areas for improvement or something they could have done differently?I asked repeatedly for their overall strategy for our brand and was met with silence. Also asked for their copywriting guide to see why they often missed our brand's voice. Looking back on it I imagine they didn't have a process in place. At the very least, they should review the performance of flows based on the flow's triggers, not overall performance. They should also map out the customer journey and get on the same page. If your brand is trying to tell a story, this is not the agency you want. **UPDATED REVIEW** The vendor responded on November 2, 2022.Hi Warren,You began working with us April of 2021 and, after signing on for multiple projects.Your Sunset flow was set live on January 25th, 2022.  There were miscommunications and scope-creep, including an admission that your team did not hold up their end of the bargain to allow us to do our work properly as agreed. From the client: “No worries. To be honest, my email probably came off more curt than it should have. It's on me and my side for not putting more into working with EA. We are interested in continuing, I just want to make sure that we don't have an empty campaign calendar, which has been consistent all summer and has surely cost us (tens of) thousands; the majority of the issue is that internally my team never had a full fleshed out strategy, but we are working on it.”From our team: “I’ve confirmed that the first package (initial flow set up + campaigns) does not have monthly strategic ops, CRO testing, monthly maintenance, and monthly strategy calls to plan for the succeeding months yet as these are typically inclusions and/or additions to our retainer packages.”We made the exceptions to waive many fees –  Management fees: $500 x 5 months = $2,500 + overtime. Edit Hours: 52 hours x 75 = $3,900 Total waived: $6,400We hopped on many calls to address your contradicting concerns. You would ask for something to be done, then say the opposite in the next sentence. You were incredibly rude to our team (this was noticed and aired by multiple members). We sent many progress reports with how well the emails were performing and received your buy-in and agreement. So we are baffled as to why you are leaving us this review as opposed to mentioning this earlier. --- #### Email Marketing Strategy Update for Race Gear Company **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Sep. 2022 - Ongoing **Project Summary**: Lilo Social (formerly Tequila Sunrise) has worked on the email marketing strategy of a race gear company. The team has reformatted the client's email workflows and updated their templates. One teammate works directly with the firm. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, PEDAL Industries - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 26, 2022 **Feedback Summary**: The company's average engagement has risen from 20% to 40%, while some campaigns have recorded over 60% engagement. Lilo Social's (formerly Tequila Sunrise) workflow is excellent. The team is hands-on and facilitates regular Zoom calls to manage the project; they leverage their expertise to answer questions thoroughly. ""They had empathy for our situation and the ability to quickly bring us to a new level of performance."" **BACKGROUND** Please describe your company and your position there.I started PEDAL industries a few years back. At the time, I did everything. Slowly I've replaced myself with everything but the Email component. I enjoy creating content, but my strategy and tactics have cost me a lot of customers and time and money. Rookie mistakes. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Tequila Sunrise, and what were your goals?The challenges are many: rewrite all my flows, reformat the the flows, create new engaging segments, and most importantly reengage thousands of customers who have been suppressed. **SOLUTION** How did you select this vendor and what were the deciding factors?We were referred by a trusted friend and mentor.Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.We initially reviewed our current strategy and then the team dove into the mechanics of what we were doing with email. We learned we were firehosing our customers and need to create segments based on engagement. We also needed to update our email templates. We also revisited all the flows and reformatted and set up new triggering events.How many people from the vendor's team worked with you, and what were their positions?We worked directly with Karly, the founder. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables?Average engagement has gone from 20%, to 40%. Some campaigns have seen engagement over 60%. It is still too early to determine the effects on revenue, but we are hoping to double our sales via email and feel we are on the right track... from 20% of ecomm sales to 40%. That's a big goal, but we have a lot of areas we can improve.Describe their project management style, including communication tools and timeliness.The style is hands on, with live zoom calls to go over the scope and required work to be performed on our end. All questions we handled patiently and answered thoroughly.What did you find most impressive or unique about this company?The knowledge and expertise was what you would expect from a leader in this industry, but what made it so impressive was that they had empathy for our situation and the ability to quickly bring us to a new level of performance.Are there any areas for improvement or something they could have done differently?Nope. Great people. --- #### Paid Social & Performance Marketing for E-Commerce Business **The Project** - Services: Content Marketing, Pay Per Click, Social Media Marketing - Project size: $10,000 to $49,999 - Project length: Apr. 2022 - Ongoing **Project Summary**: Lilo Social provides paid social and performance marketing services for an e-commerce business. They run campaigns on Facebook, Google, and TikTok. They’ve also done some PPC, and they lead content creation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder, Humantra - Industry: Retail - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 6, 2022 **Feedback Summary**: The client’s business grew by 100% in the first month of the engagement, and that trend has continued since. Lilo Social excels at project management; they’re responsive and always looking to optimize their performance. Their investment in the project and their teamwork approach stand out. "“They’ve added a whole new dimension of growth to our business.”" **BACKGROUND** Introduce your business and what you do there. I’m the founder of Humantra, an e-commerce business. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We needed help with paid social and performance marketing. **SOLUTION** What was the scope of their involvement? Lilo Social manages all our paid social and performance marketing. We provided them with all of our brand guidelines and a creative brief at the outset. They’re our end-to-end provider, managing those extensions of our business; they create content for us, focusing on helping us grow our business. Although they do PPC, their core task is our paid social marketing. The team works with Facebook, Google, and TikTok, and they’re also in charge of our email marketing. In terms of content creation, the team puts things together and gives us creative direction. They provide us with a brief of different types of content that we should produce for our social channels. From there, we create the rural footage and send it to them. Lilo Social compiles the footage into assets that we can use at the top of the funnel on paid media.  What is the team composition? We interact with four people from Lilo Social, though a much wider team works in the background across social, content, and emails. How did you come to work with Lilo Social? We found the founder through a recommendation. We had various calls with Lilo Social, and they were extremely convincing across multiple use cases. The team was very keen on working with us, which was evident in their work to make sure they got our account. How much have you invested with them? We spend $10,000 a month with them. What is the status of this engagement? We started working together in April 2022, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Lilo Social is a great team, and we love working with them. Our business grew by 100% in the first month of our engagement. Ever since then, our performance has mirrored that trajectory. Overall, I’m extremely impressed with their work. They’ve added a whole new dimension of growth to our business, so much so that we’re looking to grow much quicker than we initially anticipated. How did Lilo Social perform from a project management standpoint? They’re brilliant at project management. We meet every week via Slack to go through the business performance and requirements. We also have a weekly call through Google Meet.  Their project management tools are all in-house and created by them. The Lilo Social team is always there to identify issues and quickly change course when needed. They’re always trying to find ways to optimize and perform better. The cadence at which we operate is very good; working with them has been a positive experience. What did you find most impressive about them? We appreciate that Lilo Social is an end-to-end provider. They not only care about their performance, but it’s very evident that they care about the brand. The team environment they create is fantastic — their people are great. Are there any areas they could improve? No, there’s nothing they need to improve. Do you have any advice for potential customers? The more you put into the relationship, the more you’ll get out of it. Invest your time in Lilo Social and bring them on board with your brand as much as possible. If you make them an extension of your team and work respectfully within your scope, you’ll see results. --- #### Social Media Marketing & Google Ads for Healthcare App Firm **The Project** - Services: Social Media Marketing - Project size: $50,000 to $199,999 - Project length: July 2021 - Ongoing **Project Summary**: Lilo Social provides marketing services for a healthcare app company. They work on the firm’s social media campaigns on Twitter, Facebook, and Instagram. They also provide Google Ads and copywriting services.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Healthcare App Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Mar 15, 2022 **Feedback Summary**: The company has seen 10X growth in their monthly revenue since working with Lilo Social. Their ROAS is at a great level, and their cost per acquisition has decreased. The team has been responsive to their requests. Their members are extremely friendly; they serve as a true partner to the client.  "“They’re like an extension of our internal team instead of a cold third party.”" **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a mobile app company that monetizes through monthly and yearly subscriptions. Our product is essentially a search engine for medicine; it allows doctors to look up medical information fast.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We hired Lilo Social for their marketing services; we needed them to help us acquire more customers and scale up the business.  **SOLUTION** What was the scope of their involvement? Lilo Social helps us with social media marketing on Twitter, Facebook, and Instagram. They also run Google Ad campaigns and will be expanding that once we launch on Android. The team creates the content for these marketing campaigns; they also write copy for the ads. What is the team composition? We regularly deal with two people from Lilo Social, namely Richelle (Project Manager) and Bobby (CEO). Apart from them, at least 3-4 people work on the account; their tasks include optimizing and implementing the ads as well as handling the creative assets and copywriting tasks. How did you come to work with Lilo Social? Lilo Social was referred to us through another agency. How much have you invested with them? We've invested over $50,000 so far.  What is the status of this engagement? We started working together in July 2021, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’ve grown our monthly revenue by more than 10X in less than 6 months. ROAS has been consistently positive and getting better over time. CAC has been decreasing over time. Anecdotally, the team has been truly responsive to our requests in terms of creatives, implementation, or reporting. How did Lilo Social perform from a project management standpoint? Lilo Social’s project management has been great. They’ve assigned a dedicated project manager to us, and she’s been very much on top of things. Our documents are in well-organized folders and spreadsheets on Google Drive. We have one main reporting document, so everything is in one place. Our team can be demanding, but the Lilo Social team has kept up the pace.  There were one or two times where we had to follow up on minor deliverables, but not for anything major. Beyond that, our communication with Lilo Social has been truly smooth. In terms of tools, we share a Slack channel, they use special software for creative approvals, and everything else lives on the Google Suite. What did you find most impressive about them? Lilo Social is friendly and responsive. Prior to hiring them, I’ve was worried that an external growth team wouldn’t be a fit for us culturally, or wouldn't understand the realities of our company. This hasn’t been the case for Lilo Social. They’re like an extension of our internal team instead of a cold third party — that’s what I like the most about them. Are there any areas they could improve? Not that I can think of for now. Do you have any advice for potential customers? Ask for references and talk to other people who’ve worked with Lilo Social. You can also ask them for samples of the things they’ve done for similar clients. These have been helpful for us. --- #### Email Marketing Services for Professional Soccer Team **The Project** - Services: Digital Strategy, Email Marketing - Project size: $200,000 to $999,999 - Project length: Sep. 2021 - Ongoing **Project Summary**: Lilo Social provides email marketing services for a major leagues soccer team. They manage email deployment for multiple fan bases segmentations across various internal departments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing, NYC FC - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 24, 2022 **Feedback Summary**: Lilo Social’s outstanding performance has facilitated the internal team’s work, and they’ve had a significant positive impact on the client. They’re accessible, communicative, and detail-oriented. Overall, they provide excellent service and are personable and committed to their clients. ""We can expect the same high standard and excellent quality of work from anyone on the team."" **BACKGROUND** Introduce your business and what you do there. I’m the VP of marketing for New York City Football Club, a major league soccer team. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We had to onboard them quickly because we parted ways with an agency and needed someone to fill in the gap. We engaged them to manage everything regarding emails for us. **SOLUTION** What was the scope of their involvement? Lilo Social handles everything from email deployment and segmentation lists to reporting best practices and creative development. Initially, they did a trial term from September–December 2021, and then we decided to bring them on for the entirety of 2022. As a sports team, we deploy more than 25–30 emails every month to various segments of our fan base — some are engaged, and some have lapsed away from our club. Nonetheless, we offer key information about the matches, how to tune in, what to expect when people get to the stadium, and information about their accounts and season tickets. In that sense, Lilo Social helps us manage the channel from an email perspective. The scope isn’t just marketing; it flows across a couple of cross-functional internal departments. What is the team composition? We have 2– regular people, and we chat with Bobby (CEO) when we need to finalize contracts or any task that’s more administrative or higher-level. How did you come to work with Lilo Social? We did a bunch of research, looking on Google and asking friends in different industries. We had vendors who only worked with sports teams, but we wanted someone who didn’t work a ton in the industry. Instead, we wanted companies with significant experience in CRM and email marketing needs — that’s what drew us to Lilo Social. We looked at their client list and then chatted with Bobby and the team. It just felt like a great, easy fit. How much have you invested with them? By the end of 2022, we’ll have spent about $260,000. What is the status of this engagement? We started working with them in September 2021, and our relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Lilo Social has been a great improvement for our organization. They’re a reliable, timely, and detail-oriented partner. We sent them multiple segments from our database variable data, which could get mixed up and deployed incorrectly. However, we truly rely on them to be our voice to our fan base. They’ve become a fantastic extension of our internal team and a trusted partner in our daily work, which alleviates a lot of stress for our internal team. Also, it helps from a bandwidth perspective. We don’t feel the need to double-check their work, which is really helpful. Moreover, the difference between Lilo Social and the previous agency is that we can expect the same high standard and excellent quality of work from anyone on the team. Whether they’re senior or junior, we can always rely on whoever’s working the account, and they execute to the highest standards. How did Lilo Social perform from a project management standpoint? They’re amazing; they never miss a deadline. We often send them briefs or corrections for campaigns, and sometimes it’s at night over the weekends because that’s the nature of our industry. Nonetheless, they’re always accessible and communicative. Lilo Social helps us troubleshoot and solve problems at the moment. What did you find most impressive about them? They’ve been great partners. Being in marketing, we work with many agencies, and we appreciate Lilo Social because they have many capabilities but are still a small agency. We have genuine relationships with everybody on their end, and they're very invested in our business. We’re surely not the client that spends the most money, but we feel like we’re a priority. Therefore, we love the client focus and attention they give to everyone they work with. Are there any areas they could improve? No, they’ve been an amazing partner. We’d probably bring them in to do more work if we had the budget. Do you have any advice for potential customers? Speaking with the team is helpful. They’re experts in the space, but they’re also keen to know their clients and make an impact. Make sure to take the time to have a conversation with the team — that’s what ultimately convinced us to move forward with them. --- #### Digital Marketing for Beverage Brand **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: Lilo Social is providing digital marketing services for a beverage brand. They've created new campaigns and improved existing ones, set up a software to track the client's KPIs more effectively, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, NoonBrew - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 27, 2021 **Feedback Summary**: Lilo Social has been crucial in helping the client scale their business. They've been able to drastically reduce the client's customer acquisition cost while driving up their revenue. They have taken the time to build a custom strategy that is tailor-fit to the client's specific needs and goals. ""They are able to help a startup like mine scale and are very responsive to all of our unique needs."" **BACKGROUND** Please describe your company and your position there. I'm the Co Founder of a beverage brand called NoonBrew. We launched earlier this year and have been scaling with the help of Lilo Social. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Lilo Social, and what were your goals? We worked with one of the founders of Lilo Social, Bobby, very closely over these past few months to make sure that we had the right messaging, content, and ads in place on Facebook & Google. Our goal was to improve the conversion costs that we were seeing pre-Lilo Social and also find a way to broaden the audiences we were targeting. Bobby helped us accomplish both and more. **SOLUTION** How did you select this vendor and what were the deciding factors? We selected Lilo Social based on the different companies they have worked with in the past. They have a strong portfolio of DTC brands that they've helped and found that their team was able to build out a custom plan that really helped us scale. It wasn't a one size fits all approach which I saw with a lot of the other agencies we reviewed. The ROI has been very good too. Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. First, we went through a Facebook audit where Bobby and his team looked through all of the different campaigns we were running. After that, we implemented their suggestions such as getting better tracking with UTM parameters, setting up software like Lifetimely to better track our KPIs, and employing a better Facebook Campaign structure to manage all of the campaigns / ad sets we were testing. Once that was done, they helped us with creating new campaigns and getting new creatives to test. We then had an open line of communication with their team to implement new tests periodically based on the results we were seeing. How many resources from the vendor's team worked with you, and what were their positions? We primarily worked with Bobby and his team of media buyers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to drastically reduce our customer acquisition cost while scaling heavily in terms of revenue. How effective was the workflow between your team and theirs? We had regular meetings and Bobby's team was always checking in to see how things were running without us even having to ask. As a founder of a company, that was invaluable since my time is so stretched thin. What did you find most impressive or unique about this company? They are able to help a startup like mine scale and are very responsive to all of our unique needs. We can not recommend them enough! Are there any areas for improvement or something they could have done differently? In terms of areas of improvement, I'd say it was a great engagement all in all. --- #### Performance Marketing for Health Drink Company **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: A health drink company partnered with Lilo Social to take charge of their performance marketing and email marketing initiatives. The goal of the project is to drive topline revenue through the company's site.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Sr Marketing Manager, Cheribundi - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 26, 2021 **Feedback Summary**: The company has been working with the Lilo Social team for a year now and they just achieved their highest direct-to-customer sales. The company credits this success to the team's effective workflow which stems from their genuine interest in the overall success of the brand. ""They consistently go above and beyond scope."" **BACKGROUND** Please describe your company and your position there. Cheribundi is the leading natural performance brand specializing in the most antioxidant-rich tart cherry juices that improve athletic recovery, the secret to optimal performance. Scientifically proven to reduce muscle soreness and inflammation, improve sleep and relieve pain, there is no product in the world shown to help athletes recover better than tart cherry juice. With a multitude of performance benefits for lifestyles ranging from consistent exercisers to elite athletes, including more than 300 pro, college and Olympic teams, Cheribundi is fighting against synthetic science with a better, natural solution.   I am the Senior Marketing Manager overseeing digital and performance marketing and communications. Specializing in customer acquisition across owned, earned and paid media. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Lilo Social, and what were your goals? Lilo Social works across our performance marketing and email marketing initiatives. Our goal is drive topline revenue through our DTC site via one time purchases and our subscription program.  **SOLUTION** How did you select this vendor and what were the deciding factors? We selected Lilo Social through a referral from our current CMO. He previously worked with this vendor on another consumer good startup in a similar vertical.  Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used. Our initial scope of work included paid media and reporting and ad creative and copy. This continued to grow to include Instacart management and email marketing. We have a weekly call to discuss status updates and monthly calls to review larger brand initiatives.   How many resources from the vendor's team worked with you, and what were their positions? We work directly on a weekly basis with 3 contacts at Lilo Social including their CEO, Chief Creative and a Project Manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Lilo has worked on our business for about a year, which has been a long road to success for us. Our product requires education for purchase with little to no awareness to benefits, selling at a higher price point. That being said, Lilo has stayed on task for the long haul, optimizing hundreds of pieces of creative with messaging to reach our consumer. This continued trial and effort has recently unlocked our best month of DTC sales yet.  How effective was the workflow between your team and theirs? We have a very effective workflow in place with our weekly status meetings, Slack channel communication, monthly all-agency calls and monthly reporting documents. Their team always keeps an open line of communication with ours and is very responsive whenever needed.  What did you find most impressive or unique about this company? Lilo Social is particularly interested in our overarching brand success which is a standout quality in an agency partner. They act as extension of our internal team, always open to collaborating and sharing best practices across agencies.   They consistently go above and beyond scope. For example, capturing content themselves for paid social, designing pages, and sharing influencer best practices to drive revenue goals. They are also quick to provide a resource when we're having technical issues with an easy to follow document or quick phone call.  Are there any areas for improvement or something they could have done differently? As a team, it could benefit us to spend more time on quarterly planning calls to discuss upcoming social platform technical/reporting changes, emerging platforms or seasonal trends. This is quite difficult as these channels tend to be more reactive but a way to try and get ahead of the curve.  --- #### Ad Creation & Marketing for E-Commerce Startup **The Project** - Services: Advertising, Social Media Marketing - Project size: $50,000 to $199,999 - Project length: July 2020 - Ongoing **Project Summary**: Lilo Social provides comprehensive digital marketing services including Google and Facebook Ads and email marketing. They also provide technical development to aid marketing in the form of landing page design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, E-Commerce Startup - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 14, 2021 **Feedback Summary**: Revenue from digital marketing has quintupled since Lilo Social has come on board, resulting in a larger media buying budget. Lilo Social's clear communication and planning help establish agreed-upon goals. Future clients can expect a team that takes initiative and provides regular progress updates.  ""Lilo Social is the most upfront and proactive team I’ve experienced."" **BACKGROUND** Introduce your business and what you do there. I’m the co-founder of an e-commerce startup company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We needed help with ad creation and marketing. Our goal was to sell our product through Facebook, other paid social channels, and our website. **SOLUTION** What was the scope of their involvement? It’s been a full-funnel operation Lilo Social provides us with. They handle Facebook Ads, Google Ads, landing page creation, copywriting, design, landing page optimization, and email marketing. What is the team composition? We work closely with Lilo’s founders; they’ve been super involved. There’s also a creative strategist, a media buyer, a designer, and a growth lead. How did you come to work with Lilo Social? A friend of mine was a client of theirs and referred me to them. I spoke to 10–12 different marketing agencies and received quotes from six of them. In the end, I chose Lilo Social.  How much have you invested with them? I’ve spent around $150,000–$200,000. What is the status of this engagement? We’ve been working together since July 2020.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’ve scaled us from $30,000 per month in Facebook Ads to about $100,000 per month. Our revenue has grown five times over since we started working with them.  How did Lilo Social perform from a project management standpoint? We have weekly meetings with the founders and the team that works on our account. They’ve integrated with our Slack channel and are super responsive, as well as well organized.  The assigned project manager keeps everything on track and is good at communicating what they’re working on and testing. I really appreciate this. I worked with about four agencies before, and from a communication standpoint, Lilo Social is the most upfront and proactive team I’ve experienced. What did you find most impressive about them? Lilo Social communicates clearly and delivers results. Additionally, growth roadmaps and layouts are outlined clearly and priorities are set firmly.  Lilo focuses only on the metrics that matter, whereas a lot of agencies focus on ROI or click-through rates.  Are there any areas they could improve? No, I’m very happy. Do you have any advice for potential customers? To get the most out of the engagement, give them a bit of time to ramp up. This will allow them to test different creative, ads, and landing pages. Trust the process for at least 3–4 months. --- #### Digital Advertising for Subscription Content Platform **The Project** - Services: Digital Strategy, Pay Per Click, Search Engine Optimization - Project size: $10,000 to $49,999 - Project length: Mar. 2021 - Ongoing **Project Summary**: Lilo Social works with a subscription content platform to reach their audience through digital advertising. They’ve done research to define the target audience and developed ads for Facebook and Instagram. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Alexander - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 24, 2021 **Feedback Summary**: Since their involvement, Lilo Social has managed to decrease almost by 50% the cost per install, which continues to drop down week after week. Their team has been very responsive and professional. They stand out for their ability to deliver what the client needs, often exceeding expectations. ""Lilo Social has been consistently professional and quality-driven." " **BACKGROUND** Introduce your business and what you do there. I’m the founder of a subscription content platform for nonfiction written stories. We’re available in the App Store. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We’re trying to reach our audience through digital advertising. **SOLUTION** What was the scope of their involvement? Lilo Social has done some research to discover the broad parameters of who our audience could be. They’ve created creative ad campaigns and tested them in the marketplace to refine the analytical learning of our potential audience through Facebook and Instagram Ads. Then, they’ve continued to refine our targeted groups, as well as our creative process by its visuals and copy, in order to effectively drive a very low cost per install number for our digital product. What is the team composition? I’m working very closely with Zac (CEO) and Bobby (COO), the two founders. How did you come to work with Lilo Social? They came highly recommended by our app developer, who had an existing relationship with a number of clients who had used Lilo Social for their digital marketing. We were introduced by them. How much have you invested with them? We’ve spent about  $20,000. What is the status of this engagement? We started working together in March 2021, and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They’ve been driving the cost per install down by approximately 50% every week. In other aspects, I’m pretty accustomed to quality and professionalism, and Lilo Social has been consistently professional and quality-driven. How did Lilo Social perform from a project management standpoint? Our two parties have been communicating in weekly updates through video calls and emails. What did you find most impressive about them? They achieve what my business requires. They do exactly what they say they’re going to do without the need for us to follow up. They exceed our expectations and are very responsive. Are there any areas they could improve? I haven’t seen anything yet. Do you have any advice for potential customers? As with any provider, be as open and transparent as possible so they can really understand your needs and the realities of where your business is at that moment. That way, they can drive you to where you need or desire to be. --- #### Google & Facebook Ad Campaigns for Consumer Goods Company **The Project** - Services: Advertising, Content Marketing - Project size: $50,000 to $199,999 - Project length: July 2019 - Feb. 2020 **Project Summary**: Lilo Social provides marketing strategy and digital marketing services for a consumer goods company. They managed 2–3 campaigns a month advertising the partner's business on Google and Facebook. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Consumer Goods Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 22, 2021 **Feedback Summary**: The partner has seen an increase in their traffic and revenue. Lilo Social produced positive results through their dedicated efforts. They maintained excellent communication and implemented an efficient project management style. Transparency and responsiveness are hallmarks of their work. "“I’ll always recommend Lilo Social. They’re one of the best agencies.” " **BACKGROUND** Introduce your business and what you do there. I’m the COO of a consumer goods company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We didn’t have the internal knowledge and bandwidth to start scaling on the digital side. **SOLUTION** What was the scope of their involvement? Lilo Social handled all our marketing for Google and Facebook campaigns. They created our flows and managed at least 2–3 campaigns per month. Their team also did all the creative work. We had input on the creatives and they created the assets. The creatives were designed for all the ads. We discussed what audiences wanted to reach. We had a list of the ones we were going to track each month as well as minimum KPIs to see if the ad campaigns work or not. That’s how it went almost every month. Our team provided them with our brand guidelines in photoshoots, and we invited them to the photoshoots for them to create new assets. One thing we also had to do was approach influencers. They’d make reviews in exchange for our products. What is the team composition? Bobby (CEO) was pretty involved in our account. How did you come to work with Lilo Social? We met them through a friend. What stood out to me was Bobby’s knowledge. He was very willing to offer any knowledge he had. How much have you invested with them? We invested $80,000. What is the status of this engagement? We worked together from July 2019–February 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We went from spending $8,000 on Facebook to $120,000 and from $2,000 to $50,000 on Google per month. We went from 120,000 visits per month to around 650,000. Bobby always made sure everything was fine on the site. I’ll always recommend Lilo Social. They’re one of the best agencies. They helped us scale a lot. Their team helped us go from $60,000 in income to almost $1 million a month. I have nothing but good words about their work. How did Lilo Social perform from a project management standpoint? We had weekly calls, and I had calls with Bobby every 2–3 days. I was very satisfied with how the relationship worked. We used Trello as our internal tool at the time. We communicated via email or calls. What did you find most impressive about them? They’re responsive and transparent. Are there any areas they could improve? They could improve their creatives. Do you have any advice for potential customers? Keep the communication going. --- #### Web Development/Marketing for Entertainment Booking Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: June 2018 - Ongoing **Project Summary**: Lilo Social has built two WorldPress websites, one of which pivoted a business to account for post-COVID business realities. They also provide digital marketing including content creation and PPC. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Broadway Plus - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 22, 2020 **Feedback Summary**: The client is pleased with Lilo Social's platforms and professionalism. Their data-focused process is powerful, and they're responsible for introducing increased automation. Though development scheduling could improve, the client names them as a top-tier marketing firm and a creative partner. ""I’ve been pleased with the creative they’ve generated, as well as how they’ve analyzed its effectiveness." " **BACKGROUND** Introduce your business and what you do there. I’m the founder and president of Broadway Plus. We have a booking platform that Broadway actors and stars use to sell their time doing meet and greets, lessons, and coaching. We also do a lot of corporate event planning, group event planning, and custom VIP experiences for Broadway. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? At first, I hired them to build my website, and that was two years ago. Since then, they’ve continued to do a huge amount of web development work. **SOLUTION** What was the scope of their involvement? They built a WordPress and WooCommerce site that I use to sell VIP packages for Broadway shows. I’ve completely pivoted and changed my business when the pandemic struck, and they helped me recreate a new e-commerce and booking platform. I’ve also engaged them for digital performance marketing. They handle Facebook, Instagram, and Google marketing, including Google retargeting. Finally, they also do email marketing. This second development was much larger than the first, and it was also on WordPress. We work with about 350 actors. They plug their calendar availability into the site and customers make bookings with artists. The platform automatically sends out Zoom links and emails, as well as payment information. In terms of marketing, they do paid advertising creative and marketing. What is the team composition? I’ve worked with 6-7 people including an account manager, a web developer, a copywriter, a video editor, and a Google Ads manager. How did you come to work with Lilo Social? I met Bobby (CEO) at a Bloomberg entrepreneurship program. How much have you invested with them? We’ve spent around $200,000. What is the status of this engagement? We’ve been working together since June 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They do reporting on all the statistics, but, overall, we’ve been very pleased. I wouldn’t have been able to launch a successful e-commerce platform without them. How did Lilo Social perform from a project management standpoint? They’ve done great. Our project manager is a great partner. Sometimes, things will take a little longer than he anticipates but that comes with the territory. In general, everything is on time and professional. What did you find most impressive about them? They’re very data-driven. I’ve been pleased with the creative they’ve generated, as well as how they’ve analyzed the extent to which the creative is effective. In terms of web development, they’ve been innovative, solving lots of problems and helping me automate a lot of my business. Are there any areas they could improve? Overall, I’ve been more impressed with their performance marketing work than their web development work. They sometimes underestimate how long these development projects will take to come to fruition. Do you have any advice for potential customers? It’s important to trust Lilo and treat them as partners. Give them access to do a deep dive into what is and isn’t working in your business. --- #### Custom Web Dev & Content Page for Global Media Company **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Oct. - Dec. 2020 **Project Summary**: Lilo Social provided custom web development services for a global media company. This involved creating a content page, a word cloud generator, and a digital nomination wall for a virtual event. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Global Media Company - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 17, 2020 **Feedback Summary**: The deliverables were well-received by the attendees and end users, and internal stakeholders of the company were impressed with Lilo Social’s work. The team was creative, collaborative, and responsive in working with the client.  "“Everything that they produced was very well-received and performed very well with the attendees.” " **BACKGROUND** Introduce your business and what you do there. I'm the director of production at a global media company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We needed services for production, web development, and design.  **SOLUTION** What was the scope of their involvement? Lilo Social produced and developed multiple sponsor activations for an event.  They produced a dynamic word cloud web page where users could enter a word, and the page would aggregate it into a word cloud based on how many times it was entered. They also created a digital nomination wall with dynamic text for an event, and they produced another standalone content page for one of our sponsors.  These were three separate projects all under one scope for this event. They were custom web development projects, so they weren't really developed on a platform. What is the team composition? I worked with two people from Lilo Social. One of them was a project manager, and the other was the CEO. I interfaced mainly with the CEO. How did you come to work with Lilo Social? I was referred to them by a former colleague. I chose them over other partners because they were very much eager to take on the work. They were flexible on pricing and very fast to respond. What is the status of this engagement? We worked with them from October–December 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Everything that they produced was very well-received and performed very well with the attendees of our virtual event. How did Lilo Social perform from a project management standpoint? They were great to work with.  What did you find most impressive about them? I found their creativity and responsiveness most impressive.  Are there any areas they could improve? No, there aren’t. Lilo Social is very collaborative and great to work with, and I'll absolutely work with them again. They were great. --- #### Digital Marketing & Social Media Campaigns for Bank **The Project** - Services: Other Digital Marketing - Project size: $200,000 to $999,999 - Project length: Apr. 2017 - Ongoing **Project Summary**: After a trial engagement, Lilo Social became an ongoing strategic partner for a banking institution for multiple projects. They created paid search campaigns, worked with social strategy, and built a site. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Senior Marketing Manager, Cambridge Savings Bank - Industry: Financial services - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 8, 2020 **Feedback Summary**: Over the years, the team at Lilo Social has worked on multiple projects. Across each campaign, there has been an uptick in activity. Their strategic expertise makes them stand out from other companies. Customers can expect a true partnership with their team.  ""They’ve become an extension of our team, which is what we need as a smaller organization." " **BACKGROUND** Introduce your business and what you do there. I’m a senior marketing manager at Cambridge Savings Bank. We’re a five-billion-dollar mutual bank with 17 branch locations. We focus on retail, small business, and commercial banking. I’m part of the marketing department with seven people. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social? We initially had a partner we were working with on video content. He referred us to Lilo Social for social media management, digital advertising, and Google search campaigns. We decided to give them a try on a campaign by campaign basis. We were very satisfied with their knowledge and the collaboration, so we transferred our business from an existing digital partner fully over to Lilo Social to manage. **SOLUTION** What was the scope of their involvement? Lilo Social began managing all of our digital strategies through Google Ads, paid search, SEO, and paid social strategy. We’ve worked with them on landing pages and email campaigns as well. This past year, we’ve contracted them for a larger initiative for our bank’s sub-brand through campaign management, digital strategy, and web development. They’re currently designing the new platform and assisting with analytics. A couple of years ago, their team also did all of our executive team’s headshots. What is the team composition? We have a close relationship with Zac (Chief Creative Officer) and Bobby (CEO). We work closely with Bobby on digital strategy and implementation. We then work with Zac from a creative standpoint. We work with Ashely (Social Strategist) on copywriting, and we also communicate with someone on the web development side. How did you come to work with Lilo Social? It was through that referral. How much have you invested with them? We’ve spent over $250,000. What is the status of this engagement? We’ve been working with them since April 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? After three or four projects together, we transferred all of our business to Lilo Social. We’ve only increased our work with them over the past two years. For each campaign, we track analytics and reporting. What I can say is that we’ve seen an uptick in all of our activity across the business lines that they’ve helped support. One of our more recent campaigns was a small business initiative, and I think we increased our sales by over 50% over the last year. It was a digitally-focused campaign, so I would say a lot of that success involved Lilo Social. How did Lilo Social perform from a project management standpoint? From a project management standpoint, they’re very organized. They’ve been great with follow-up and follow-through. Recently, there have been a few hiccups with one of our projects because there are a lot of moving parts and they’re a small team. There have been a few instances where schedules have had to be pushed back due to us needing more resources. Overall, we’ve been extremely happy working with them for the past few years. They’ve become an extension of our team, which is what we need as a smaller organization. I feel like we are their only client because of the undivided attention they give us. What did you find most impressive about them? Bobby is one of the smartest people I’ve worked with from a strategic standpoint. He’s very knowledgeable and extremely impressive. Not only has he presented to our board of directors, but he’s very well-versed in his thought process. The best part of working with them is that they’re constantly monitoring our performance and looking for ways to optimize, which is important in a fast-paced digital world. Are there any areas they could improve? Lilo Social has a strong digital strategy team, but there are areas that we don’t find them to be as strong is – like content development. I found that they’re much stronger in the strategy space. They could hire stronger creative team members, but there have been times where we’ve had to go back to the drawing board in that area. Do you have any advice for potential customers? To get the most out of the Lilo Social team, utilize them for strategic, digital campaigns. They’re experts in their space, and that’s where their strength is. --- #### Digital Marketing for Hockey Manufacturing Company **The Project** - Services: Other Digital Marketing - Project size: $50,000 to $199,999 - Project length: Nov. 2018 - Nov. 2019 **Project Summary**: Lilo Social provided support for multiple digital marketing projects for a sporting goods company. They developed interactive online experiences to increase customer engagement.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Manager, Hockey Manufacturing Company - Industry: Retail - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 25, 2020 **Feedback Summary**: The team at Lilo Social came up with unique ideas that impressed the client and drove growth. They’re innovative, out of the box thinkers who deliver cutting edge solutions that are unlike anything else on the market. Customers can expect a communicative and passionate team.  ""They’ve always exceeded our standards." " **BACKGROUND** Introduce your business and what you do there. I’m the digital marketing manager for a sporting goods company. **OPPORTUNITY / CHALLENGE** What challenges were you trying to address with Lilo Social? I hired them for multiple social media projects. **SOLUTION** What was the scope of their involvement? The first time we worked together, they built an interactive digital experience to supplement an active social media campaign we were running. The platform that they built allowed people to vote for a campaign. It included lots of video footage to increase engagement.  We also worked with them to develop a lens for Snapchat. Most recently, we developed mobile video games tied back to our hockey products.  What is the team composition? I worked directly with two people: Bobby (CEO) and Zac (CCO). However, there were several people working behind the scenes including a designer, developer, and strategist. How did you come to work with Lilo Social? I’d done some work with them at my previous job. They’re at the forefront of creating interactive digital marketing experiences.  How much have you invested with them?  I think we’ve spent about $50,000.  What is the status of this engagement? We started working together in November 2018. We don’t have any campaigns with them right now, but we’re always looking for ways to include them in the future.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We tracked our engagement metrics and data capture. We saw that users were really engaged with the experiences they created in comparison to traditional marketing campaign methods like videos. One of our recent campaigns with them is up for an award for Ad of the Year.  How did Lilo Social perform from a project management standpoint? They overdeliver. Their team is passionate, and we also had strong communication. It was easy to collaborate with them and request changes as needed. They were very open and honest. We never had issues with meeting deadlines.  What did you find most impressive about them? They’re doing things that nobody else can do. Lilo Social offers unique solutions. They’re willing to think outside of the box. The ideas they come up with are innovative – they’re not cookie cutter.  Are there any areas they could improve? It’s hard to say because they’ve always exceeded our standards.  Do you have any advice for potential customers?  Be open-minded and work together to brainstorm ideas. Get their team thinking about how to bring your campaign to life and drive success. They always come up with ideas that we hadn’t thought of before.  --- #### SMS & Email Marketing for Mattress Company **The Project** - Services: Email Marketing, SMS Marketing - Project size: Confidential - Project length: Jan. 2024 - Ongoing **Project Summary**: Lilo Social provides email marketing services for a mattress company. The team reviews, improves, and redesigns the client's email flows. Lilo Social also spearheads the client's email and SMS campaigns. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Sonu Sleep - Industry: Consumer products & services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 18, 2026 **Feedback Summary**: Lilo Social has helped the client drastically improve their KPI metrics, conversions, and the overall feel and tone of their campaigns and flows. The team consistently meets target dates and has an excellent team culture. Moreover, Lilo Social deeply understands the client's brand. ""They truly have a desire for us and our company to succeed."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO of Sonu Sleep, a consumer products and services company. We sell a specialized mattress designed for side sleepers, as well as bedding. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social?We needed help reviewing, improving, and redesigning our email flows. We also needed help spearheading our email and SMS campaigns. **SOLUTION** What was the scope of their involvement?Lilo Social turnkey operates our email marketing program. The team ensures our campaigns and flows are engaging, eye-catching, and match our brand tone. Our key goals are conversion, customer retention, low unsubscribe rates, and healthy open and CTR rates.What is the team composition?We work with 2–5 teammates from Lilo Social.How did you come to work with Lilo Social?Someone referred Lilo Social to me. I chose them over other options because they had high ratings, a great culture fit, and aligned company values.What is the status of this engagement?We started working with Lilo Social in January 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We’ve seen a drastic improvement in all our KPI metrics. The overall feel and tone of our campaigns and flows have improved, and our conversions have increased.How did Lilo Social perform from a project management standpoint?Lilo Social consistently meets our target dates. We communicate via virtual meetings, emails, and messaging apps.What did you find most impressive about them?Lilo Social has a great team culture and really dives deep into our brand. They truly have a desire for us and our company to succeed.Are there any areas they could improve?I can’t think of anything for Lilo Social to improve. --- #### Google Ads & Meta Ads Mgmt for Mood-Boosting Supplement Firm **The Project** - Services: Advertising, Pay Per Click - Project size: $200,000 to $999,999 - Project length: Jan. 2024 - Ongoing **Project Summary**: Lilo Social manages and optimizes a mood-boosting supplement firm's Meta and Google paid channels. They handle campaign and audience restructuring, budget changes, and ad creative development. **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Fractional CMO, Mood-Boosting Supplement Company - Industry: eCommerce - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Feb 12, 2026 **Feedback Summary**: Lilo Social has been instrumental in driving customer acquisition and top-line growth for the client. They've assigned a dedicated project manager to ensure clear deliverables and on-time delivery. Their ability to integrate channel-specific data into business metrics is commendable. ""Lilo Social assigns a dedicated project manager to all clients, so deliverables are clear and delivered on time."" **BACKGROUND** Please describe your company and position. I am the Fractional CMO of a mood-boosting supplement company.Describe what your company does in a single sentence.We offer mood-boosting supplements made with Kanna, a succulent native to South Africa.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Optimize Meta as a paid channel, focused on customer acquisitionLaunch and optimize Google as a paid channel, focused on customer acquisition **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?Pricing fit our budgetGood value for costReferred to meDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo managed and optimized our Meta and Google channels. Lilo owned the daily optimization of both accounts, including campaign and audience restructuring, as well as budget changes. Lilo also developed ad creative for Meta. They created a singular data and analytics platform to help KA! digest critical information and make informed decisions related to the overall strategy and budget optimizations. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Through optimizing our paid Meta and Google channels, Lilo was instrumental in driving customer acquisition and topline growth for KA!.  Describe their project management. Did they deliver items on time? How did they respond to your needs?Lilo Social assigns a dedicated project manager to all clients, so deliverables are clear and delivered on time. What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Lilo's ability to filter in critical informaion about the channels they're owning (in this case, Meta and Google) and integrate the channel-specific data into larger business performance metrics has been extremely helpful for us in understanding the financial landscape of the business, and in making critical decisions about where to invest our time and financial resources.Are there any areas for improvement or something Lilo Social could have done differently?The biggest area of improvement is with creative development. While Lilo does a wonderful job of producing a high volume of creative (for Meta, specifically), the initial version of the creative assets often require a relatively significant volume of edits before they feel "ready" and truly brand-aligned. --- #### Email Marketing & Paid Advertising Services for Dog Food Co **The Project** - Services: Advertising, Email Marketing - Project size: $50,000 to $199,999 - Project length: Feb. 2025 - Ongoing **Project Summary**: Lilo Social has redesigned a dog food company's email marketing program and customer acquisition. The team has created an email marketing strategy and developed an ad strategy for paid media services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of E-Commerce, Muenster Pet - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 18, 2025 **Feedback Summary**: Lilo Social has helped the client see an increase in email revenue, email opens, email clicks, new customers acquired, customer acquisition cost, and average order value. The team is fun, easy to work with, and very knowledgeable. ""Lilo Social is a design powerhouse and has helped us refresh our brand through marketing communication."" **BACKGROUND** Introduce your business and what you do there.I’m the director of e-commerce for a company that manufactures dog food. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Lilo Social?We needed help with our email marketing program and paid media services. **SOLUTION** What was the scope of their involvement?Lilo Social has redesigned our email marketing program and set up the new system. The team has also created an email marketing strategy. Regarding paid media, Lilo Social has developed an ad strategy and handles customer acquisition. The team has designed email templates, written copy, set up campaigns, created and managed ads.What is the team composition?We’ve worked with 3 on email and 3-4 on paid media.How did you come to work with Lilo Social?My predecessor received an email audit and proposal from Lilo Social (formerly Tequila Sunrise). I saw this and reached out because it seemed to align with where we were moving the brand. I chose them because they seemed fun, easy to work with, and very knowledgeable.How much have you invested with them?We are on a monthly retainer for both services.What is the status of this engagement?We started working with Lilo Social in February 2025. We added them for paid media in September 2025. Our engagement is ongoing. They work on 3 month contracts. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We’ve seen an increase in email revenue, email opens, email clicks, new customers acquired. They also restarted our SMS marketing. For paid social, the creative output in high quality and prolific to allow for ongoing testing and optimizations.How did Lilo Social perform from a project management standpoint?They deliver on time. We communicate with Lilo Social via email, scheduled calls, and through platforms used to review their work (e.g. Figma).What did you find most impressive about them?Lilo Social is a design powerhouse and has helped us refresh our brand through marketing communication.Are there any areas they could improve?I can’t think of anything for Lilo Social to improve. --- #### Social Media, Email & SMS Marketing for Beauty Brand **The Project** - Services: Email Marketing, SMS Marketing, Social Media Marketing - Project size: Confidential - Project length: Jan. 2025 - Ongoing **Project Summary**: Lilo Social leads a makeup brand's paid, email, and SMS marketing and strategy. The team uses Klaviyo, manages TikTok campaigns, and delivers on creative, paid media, email, and SMS campaigns. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP, DTC & Ecommerce, Half Magic Beauty - Industry: Beauty - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Aug 21, 2025 **Feedback Summary**: Thanks to Lilo Social's efforts, the client has seen viral success with their TikTok campaigns and high engagement with their loyalty program. The team is efficient, responsive, and quick to provide great suggestions for strategy and execution. They also follow through on project details. ""The team is fast and quick to reply and comes with great suggestions for strategy and execution."" **BACKGROUND** Introduce your business and what you do there.I’m the VP of DTC and Ecommerce for Half Magic Beauty, a vegan and cruelty-free makeup brand from A24, the imagination of award-winning artist Donni Davy, and the creators of Euphoria.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish for Half Magic Beauty?We hired Lilo Social to lead our performance marketing efforts including paid and email/sms. **SOLUTION** What was the scope of their involvement?Lilo Social manages our paid media, email, and SMS marketing and strategy to help us hit our KPIs and scale. The team also brings resources and tools to improve our business and optimize our processes. For example, Lilo Social has introduced us to Klaviyo Marketing Analytics and helped us migrate to a unified Klaviyo email and SMS stack. The team has also helped us build a homegrown loyalty program.What is the team composition?We work with 12 teammates from Lilo Social, including a key manager for paid and email marketing and a project manager.How did you come to work with Lilo Social?We found Lilo Social through a referral.What is the status of this engagement?We started working with Lilo Social in January 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We saw viral success in Q1 2025 with our TikTok eyeshadow campaigns and have successfully launched a loyalty program with Lilo Social's help. We saw high efficiency during that time with CACs under $9 and were able to lean in more to drive new customer growth and revenue. It's still early for the loyalty program, but we're happy to see high engagement and shifts from tier to tier, ultimately helping us increase LTV in the long term.How did Lilo Social perform from a project management standpoint?Jaclyn is great! She's incredibly good with quick follow-through, assessments, and timely project details.What did you find most impressive about them?Working with Lilo Social, we get access to a solid team of creatives, ad managers, strategists, and specialists across the full funnel. It's nice to have them as an extension of our team. The team is fast and quick to reply and comes with great suggestions for strategy and execution.Are there any areas they could improve?Given how quickly things change in the paid ad space, we'd love Lilo Social's proactive involvement in daily recommendations vs. weekly & monthly check-ins. --- #### Paid Advertising for Skincare Brand **The Project** - Services: Advertising, Digital Strategy, Pay Per Click - Project size: $50,000 to $199,999 - Project length: July 2024 - Ongoing **Project Summary**: Lilo Social manages the paid advertising campaigns of a skincare brand. The team focuses the campaigns on the client's DTC goals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.0 **The Reviewer** Brand Marketing Manager, Skincare Brand - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 9, 2025 **Feedback Summary**: Lilo Social has helped the client reach their DTC monthly goals. The team manages the project well and follows up on the client's action items. They also inform the client about what's working and offer valuable suggestions for improvement. Moreover, they communicate via online meetings. ""They are very quick and flexible when coming back to us about what's working."" **BACKGROUND** Please describe your company and position. I am the Brand Marketing Manager of a skincare brand.Describe what your company does in a single sentence.We are a high-tech skincare brand delivering targeted, dermatologist-approved formulas to your face.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Paid AdsDTC Revenue **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?High ratingsReferred to meCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo runs our paid ads, which directly focuses on our DTC goals.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reaching out DTC monthly goals Describe their project management. Did they deliver items on time? How did they respond to your needs?Lilo is fantastic at project managing and following up with us on actions items. What was your primary form of communication with Lilo Social?Virtual MeetingWhat did you find most impressive or unique about this company?They are very quick and flexible when coming back to us about what's working, what we need to do to be successful, and suggestions on how we can improve/pivot. Are there any areas for improvement or something Lilo Social could have done differently?Creative wise, we could be a bit more on brand but I think we are getting to a better place! --- #### E-Commerce & Email Marketing for Aromatherapy Device Company **The Project** - Services: Ecommerce Marketing, Email Marketing - Project size: $50,000 to $199,999 - Project length: Jan. - Dec. 2024 **Project Summary**: Lilo Social provided monthly email marketing services for an aromatherapy device company. The team focused on campaigns, updating the client's email flows, and creating some e-commerce marketing assets. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** E-Commerce Manager, DynaVap - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 13, 2024 **Feedback Summary**: Thanks to Lilo Social's efforts, the client's purchase percentage from email marketing increased by over 25%. The team was highly responsive and consistently met despite the client being behind with their assets. Lilo Social's genuine care about the client's success was a hallmark of their work. ""They did a nice job learning our product."" **BACKGROUND** Please describe your company and position.I am the e-commerce Manager of DynaVapDescribe what your company does in a single sentence.We manufacture and sell aromatherapy devices, parts, and accessories. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?More professional looking email marketingIncrease Retail Revenue **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?High ratingsPricing fit our budgetReferred to meHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Lilo Social was charged with creating email marketing and some ecommerce marketing assets for our brand every month, focusing on campaigns and updating our flows. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our percentage of purchasers from email marketing went up over 25%.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were very responsive and always met deadlines, especially when we were behind, they went above and beyond in getting our emails completed.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?There seems to be genuine happiness when they see success from our collaborative projects. They care and that shows in their work.Are there any areas for improvement or something Lilo Social could have done differently?They did a nice job learning our product, which can be a bit confusing. --- #### Email Marketing for Beverage Manufacturer **The Project** - Services: Ecommerce Marketing, Email Marketing - Project size: Confidential - Project length: Oct. 2023 - Ongoing **Project Summary**: To boost sales, a beverage manufacturer has hired Lilo Social (formerly Tequila Sunrise) to optimize their email marketing strategy. The tasks include email list growth management, content calendar development, and template creation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Karma Water - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jun 3, 2024 **Feedback Summary**: Key metrics like revenue, open rates, AOV, and conversions have all improved thanks to Lilo Social's (formerly Tequila Sunrise) efforts. The team fully understands the business, enabling them to produce high-quality outputs that align with the client's vision. They're also flexible, punctual, and efficient. ""They've been great to work with and quick to make any requested edits or design changes."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Karma WaterDescribe what your company does in a single sentence.Manufacturer of functional, enhanced beverages **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Audit and Optimize Overall Email Marketing StrategyCreate & Advise on Customer Journey Automation EmailsIncrease DTC Sales through Email Marketing **SOLUTION** How did you find Tequila Sunrise?Cold EmailWhy did you select Tequila Sunrise over others?Pricing fit our budgetGood value for costQuality ContentHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Monthly email campaignsemail strategy auditcustom branded templatelist growth managementcampaign content calendarsubject line testingdeliverability managementemail growth reportingpop-up CRO testing,  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase in owned revenue via emailincreased email deliverieshealthy open rateshealthy click rateshealthy conversion ratesgood AOVDescribe their project management. Did they deliver items on time? How did they respond to your needs?The Tequila Sunrise team always delivers on time. They've been great to work with and quick to make any requested edits or design changes. We have monthly scheduled calls, but email weekly.What was your primary form of communication with Tequila Sunrise?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Ability to understand our brand voice and apply it to original content and designs.Are there any areas for improvement or something Tequila Sunrise could have done differently?Occasional / rare typos that my team catches --- #### Email Marketing Services for Tea Company **The Project** - Services: Email Marketing - Project size: Confidential - Project length: Sep. 2023 - Ongoing **Project Summary**: Lilo Social (formerly Tequila Sunrise) provides ongoing email marketing services for a tea company. The team is responsible for creating and executing email flows and segmented customer lists for four campaigns per month. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Coordination, Jolene's Tea House - Industry: Food & Beverage - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 29, 2024 **Feedback Summary**: Since Lilo Social (formerly Tequila Sunrise) joined the project, the client's revenue through email campaigns has increased to 50%, and the click-through rate is at 2.5%. The team communicates effectively through emails and virtual meetings. They're clear, professional, responsive, and easy to work with. ""There is progress month after month!"" **BACKGROUND** Please describe your company and position.I am the Marketing coordination of Jolene's Tea HouseDescribe what your company does in a single sentence.Jolene's Tea House create unique organic tea blend and share the genuine experience of tea.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Creation of flow email campaignManagement and creation of our monthly campaigns **SOLUTION** How did you find Tequila Sunrise?ReferralWhy did you select Tequila Sunrise over others?Great culture fitReferred to meCompany values alignedHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Creation and execution of email flows and segmentation of our customer lists. (welcome series, cross-sell, abandonment cart, win-back...)Monthly calendar 4 email campaigns/monthManagement and monthly meeting **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We are able to see an increase of our online revenue months after months. The revenue generate through email campaigns is superior at 50%. The CTR is superior at 2.5%. The conversion rate is superior at 3.5%.Plus, the communication with the team is clear, professionnal and enjoyable. Describe their project management. Did they deliver items on time? How did they respond to your needs?All emails have been sent on time. What was your primary form of communication with Tequila Sunrise?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The project management and support. Prompt response to our requests. And, results are definetely here! Are there any areas for improvement or something Tequila Sunrise could have done differently?There is progress month after month!  --- #### Newsletter Revamp Services for Healthcare Company **The Project** - Services: Content Marketing, Ecommerce Marketing, Email Marketing - Project size: Less than $10,000 - Project length: Feb. - Mar. 2024 **Project Summary**: A healthcare company hired Lilo Social (formerly Tequila Sunrise) to revamp their newsletter. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Director, Healthcare Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 19, 2024 **Feedback Summary**: The client was happy with Lilo Social's (formerly Tequila Sunrise) work, which met expectations. The team had good follow-up and was highly professional. Their process was impressive, and they produced quality content. Overall, the engagement was successful. ""I was impressed with their good process and quality content."" **BACKGROUND** Please describe your company and position.I am the Director of a healthcare company Describe what your company does in a single sentence.Health Food store **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?New newsletter revamp **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?High ratingsGood value for costHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.New newsletter **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Good followupDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes really professionalWhat was your primary form of communication with Tequila Sunrise?Virtual MeetingWhat did you find most impressive or unique about this company?I was impressed with their good process and quality content.Are there any areas for improvement or something Tequila Sunrise could have done differently?note that im aware --- #### Email Marketing for Mushroom Suplements Co **The Project** - Services: Email Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2023 - Feb. 2024 **Project Summary**: A mushroom supplements company hired Lilo Social (formerly Tequila Sunrise) for email marketing. The team took care of building email flows, email campaigns, growth reporting, and deliverability management, among other tasks. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Head of Brand, Consumer Products Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 29, 2024 **Feedback Summary**: Lilo Social (formerly Tequila Sunrise) improved list engagement and conversion rates. The client was delighted with Tequila Sunrise's project management. The client also praised the team's good communication. ""They delivered great project management."" **BACKGROUND** Please describe your company and position. I am the Head of Brand of a consumer products company Describe what your company does in a single sentence.We sell functional mushroom supplements. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Build Out Email FlowsBuild Out Monthly Email CampaignsCreate Klaviyo Email Templates **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?High ratingsGreat culture fitCompany values alignedHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Email StrategyBranded TemplateList Growth ManagementCampaign Content CalendarSubject List TestingDeliverability ManagementEmail Growth Reporting **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Improved List Engagment (Open rates & CTR) & ConversionDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes - they delivered great project management.What was your primary form of communication with Tequila Sunrise?Email or Messaging AppWhat did you find most impressive or unique about this company?Communication.Are there any areas for improvement or something Tequila Sunrise could have done differently?The designs fell flat towards the end of the engagment. But overall we were still happy with what they did. --- #### Email Marketing Services for Sustainable Fashion Brand **The Project** - Services: Email Marketing - Project size: $50,000 to $199,999 - Project length: Mar. 2023 - Ongoing **Project Summary**: Lilo Social (formerly Tequila Sunrise) provides email marketing services for a sustainable fashion brand. The team’s tasks revolve around designing and setting up email campaigns and flows for the client.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CVO, Anne Mulaire - Industry: Consumer products & services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 31, 2024 **Feedback Summary**: The client is happy with Lilo Social's (formerly Tequila Sunrise) work, which meets their expectations. The team completes tasks on time, and their resources are communicative, open-minded, and accommodating. Moreover, they’re flexible, and their teamwork has been truly remarkable. Overall, the engagement is a success.  ""I’m impressed with their communication, flexibility, and teamwork."" **BACKGROUND** Please describe your company and position.I am the CVO of Anne MulaireDescribe what your company does in a single sentence.Sustainable Fashion Brand **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Email marketing **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?Great culture fitHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.design and set up email campaigns and flows. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Email marketing revenueAOVCustomer acquisitionDescribe their project management. Did they deliver items on time? How did they respond to your needs?On time, communicative, open minded, and accommodating.What was your primary form of communication with Tequila Sunrise?Email or Messaging AppWhat did you find most impressive or unique about this company?I’m impressed with their communication, flexibility, and teamwork.Are there any areas for improvement or something Tequila Sunrise could have done differently?Nothing to date. --- #### Klaiviyo Email Marketing Audit for Flower Shop **The Project** - Services: Ecommerce Marketing, Email Marketing - Project size: $10,000 to $49,999 - Project length: Mar. 2023 - Jan. 2024 **Project Summary**: A flower shop hired Lilo Social (formerly Tequila Sunrise) to audit their Klaiviyo account and made strategic suggestions regarding email marketing capture, automation, flows, and template design to increase sales via newsletters. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, She Loves Me - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 18, 2024 **Feedback Summary**: Thanks to Lilo Social's (formerly Tequila Sunrise) work, the client's sales increased significantly as their emails looked more polished and professional. The team was organized, commited, and understanding. They provided valuable suggestions to improve the client's product, and their project management was impressive. ""They always made wonderful suggestions that were relevant to my industry."" **BACKGROUND** Please describe your company and position.I am an executive of She Loves MeDescribe what your company does in a single sentence.Flower shop offering weddings, deliveries, workshops and in-store shopping. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Create strategic automationsDesign professional email templatesIncrease sales via newsletters **SOLUTION** How did you find Tequila Sunrise?ReferralWhy did you select Tequila Sunrise over others?Referred to meProfessionalismHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Tequila Sunrise conducted an audit of my Klaiviyo account and made strategic suggestions regarding email capture, automations and flows, template design, and more **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our sales attributed to Klaiviyo campaigns increased significantly, our emails have never looked more polished and professional!Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was extremely organized, professional and understanding. They came to every meeting fully prepared and familiarized with the scope. They always made wonderful suggestions that were relevant to my industry.What was your primary form of communication with Tequila Sunrise?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The project management and professionalism of the team members.Are there any areas for improvement or something Tequila Sunrise could have done differently?NA! --- #### Email Marketing for Premium Shoe Retailer **The Project** - Services: Email Marketing - Project size: Less than $10,000 - Project length: June - Dec. 2023 **Project Summary**: Lilo Social (formerly Tequila Sunrise) provided email marketing services for a premium shoe retailer. They handled the client's monthly newsletters and optimized their email flows. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, AV Universal Corp - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 22, 2023 **Feedback Summary**: As a result of this engagement, the client noticed improvements in terms of click-throughs, spam rate, and revenue. Lilo Social's (formerly Tequila Sunrise) project management was superb — they communicated consistently, adhered to deadlines, and executed tasks independently when needed. ""Lilo Social (formerly Tequila Sunrise) was well organized, communicative, available, and delivered time and time again."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of AV Universal CorpDescribe what your company does in a single sentence.Premium shoes e-commerse company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Optimize our flows.Clean our lists and increase engagment from current list.Drive traffic to our website to generate sales. **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?High ratingsPricing fit our budgetGood value for costHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Tequila Sunrise managed our monthly newsletter and optimized our flows. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Spam rate, click rate, money generated, growth from previous period.Describe their project management. Did they deliver items on time? How did they respond to your needs?Exceptional project management - they were very communicative but also took the initiative when needed to act independently to solving problems in our account. Everything was delivered on time.What was your primary form of communication with Tequila Sunrise?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I've used this companies process as the benchmark for all other consultants because it's been such a pleasure to work with. Tequila Sunrise was well organized, communicative, available, and delivered time and time again.Are there any areas for improvement or something Tequila Sunrise could have done differently?No. --- #### Email Marketing for Aquarium E-Commerce **The Project** - Services: Email Marketing - Project size: Confidential - Project length: Feb. 2023 - Ongoing **Project Summary**: An aquarium e-commerce has hired Lilo Social (formerly Tequila Sunrise) for email marketing. The team is creating emails related to the client's brand to improve their customer engagement. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Aquarium E-Commerce - Industry: Consumer products & services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 9, 2023 **Feedback Summary**: Lilo Social's (formerly Tequila Sunrise) work has been delivering good results regarding open rates, unsubscription rates, and revenue per email. Tequila Sunrise's team leads a communicative and timely process. The client also praises the team's technical knowledge of email marketing. "''Communication was clear."" **BACKGROUND** Please describe your company and position.I am the Owner of a consumer products & services company Describe what your company does in a single sentence.E-commerce store that provides freshwater aquarium animals, plants and supplies to hobbyist in the USA. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Create emails that are related to our brand and to improve email engagement with our customers. **SOLUTION** How did you find Tequila Sunrise?Online SearchWhy did you select Tequila Sunrise over others?High ratingsGreat culture fitGood value for costHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Email marketing. Create emails that are related to our brand and to improve email customer engagement **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Email marketing metric: open rate, unsubscribe rate, revenue per email etcDescribe their project management. Did they deliver items on time? How did they respond to your needs?Communication was clear and project deliverables were always delivered on a timely mannerWhat was your primary form of communication with Tequila Sunrise?Email or Messaging AppWhat did you find most impressive or unique about this company?Account manager communication, email design/copy and technical knowledge on email marketingAre there any areas for improvement or something Tequila Sunrise could have done differently?Not that I can think of --- #### Paid Social, Paid Search & Email Marketing for Healthcare Co **The Project** - Services: Email Marketing, Marketing Strategy, Social Media Marketing - Project size: Confidential - Project length: June 2023 - Ongoing **Project Summary**: Lilo Social has developed a digital marketing strategy for an AI-powered healthcare company. Currently, the team leads marketing efforts, including paid social, paid search, and email marketing.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, AI-Powered Healthcare Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 12, 2023 **Feedback Summary**: Thanks to Lilo Social, the client has seen significant growth through their paid channels, with an effective acquisition cost. The team delivers on time and is always on top of things to ensure positive results. Their adaptability and collaborative approach have been key to the project's success. ""They worked with us extremely collaboratively and crafted and executed a vision that delivered outstanding results."" **BACKGROUND** Please describe your company and position.I am the Director of a healthcare companyDescribe what your company does in a single sentence.Our company provides an AI-powered Medicare plan recommendation to help folks get in the right plan for their needs. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Build out a digital marketing strategyExecute growth through paid social acquisitionClean up marketing conversion events **SOLUTION** How did you find Lilo Social?Online SearchWhy did you select Lilo Social over others?High ratingsPricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Quickly executed a robust digital marketing strategy including paid social, paid search, and email marketing. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Demonstrated solid growth through our paid channels at an effective acquisition cost.Describe their project management. Did they deliver items on time? How did they respond to your needs?Everything was delivered on time and was executed according to schedule. Lilo team was always on top of things and delivered terrific quality results.What was your primary form of communication with Lilo Social?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to adapt to our evolving needs and demands of a highly regulated business. They worked with us extremely collaboratively and crafted and executed a vision that delivered OUTSTANDING results.Are there any areas for improvement or something Lilo Social could have done differently?N/A --- #### Email Marketing for Tech Company **The Project** - Services: Email Marketing - Project size: $10,000 to $49,999 - Project length: June - Sep. 2023 **Project Summary**: Lilo Social (formerly Tequila Sunrise) provided email marketing services for a tech company. Their responsibilities included sales outreach and brand image. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO & Co-Founder, Kineon Inc - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 25, 2023 **Feedback Summary**: Lilo Social's (formerly Tequila Sunrise) work effectively increased the client's revenue, meeting expectations. Their organized and proactive approach led to a smooth and successful partnership. Their communication skills and ability to listen to feedback were noteworthy. ""Their communication style and capacity to listen to feedback were impressive."" **BACKGROUND** Please describe your company and position.I am the COO & Co-Founder of Kineon IncDescribe what your company does in a single sentence.We help people get out of pain & back to what they love doing pain free **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Tequila Sunrise to accomplish?Increase revenue for EmailIncrease % of overall revenue in our marketing revenue allocationUpgrade the brand image on email **SOLUTION** How did you find Tequila Sunrise?Sales OutreachWhy did you select Tequila Sunrise over others?High ratingsPricing fit our budgetGreat culture fitCompany values alignedHow many teammates from Tequila Sunrise were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Improve $$ revenue Improve brand image on email Increase % of revenue attributed to email **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?the % &$ increases according to the goalsDescribe their project management. Did they deliver items on time? How did they respond to your needs?Regular meetings,. organised &proactive, very clear in messaging &requested info &shared info Great support &overall work capacityWhat was your primary form of communication with Tequila Sunrise?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their communication style and capacity to listen to feedback were impressive.Are there any areas for improvement or something Tequila Sunrise could have done differently?get the first 6 weeks down to 2 weeks, so we start seeing impact in the first 2 weeks (which is possible, theyjust don't structure it like that) --- #### Digital Marketing for Healthcare Testing Services Provider **The Project** - Services: Digital Strategy, Ecommerce Marketing, Email Marketing, Social Media Marketing - Project size: Confidential - Project length: Feb. 2023 - Ongoing **Project Summary**: Lilo Social provides various digital marketing services for a healthcare testing services company. The team's tasks range from paid media and reporting to email campaign optimization and landing page creation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CMO, Healthcare Testing Services Provider - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Aug 23, 2023 **Feedback Summary**: The client has been pleased with Lilo Social's services. What's been most impressive about the team is their project management skills — they execute tasks efficiently and hold weekly meetings to ensure everyone's in sync. Their problem-solving capabilities are commendable as well. ""Their project management is excellent."" **BACKGROUND** Please describe your company and position.I am the CMO of a healthcare companyDescribe what your company does in a single sentence.Our company makes at-home testing easy and accessible for all bodies with 50+ tests across sexual health, wellness, fertility & family planning, nutrition, fitness, and Covid-19 & Flu. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Lilo Social to accomplish?Manage and optimize fixed cost + paid channels to drive revenue **SOLUTION** How did you find Lilo Social?ReferralWhy did you select Lilo Social over others?Pricing fit our budgetGood value for costReferred to mecapable teamHow many teammates from Lilo Social were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Paid Media + ReportingBenefit from managed monthly media budget across various platforms.Participate in weekly strategy discussions and receive report evaluations.Access a weekly-updated dashboard showcasing audience and media optimization results.Obtain comprehensive monthly reports on media performance.Creative StrategyCollaborate on the development of creative ideas tailored to our needs.Access Pinterest-style boards detailing competitive ad strategies from different platforms.Utilize a structured system for organizing and tracking creative tests, including documentation of goals, hypotheses, and outcomes.Join weekly calls to understand creative test performance and discuss new strategies.Receive insights from a creative reporting tool, highlighting effective creative formats, content types, value propositions, etc.Ad AssemblyReceive up to 10 customized ad creatives monthly using our assets.Benefit from specialized ad ideation, design, animation, and illustration.Obtain tailored copy for online ads across major platforms.Access a portal for reviewing and proofing ad content.Email MarketingBenefit from organized email campaign planning, management and optimizationReceive up to 4 expertly crafted emails monthly.Experience automated setups or scheduling for 8 emails each month.Gain from continuous AB testing and optimization strategies for emails, ensuring maximum engagement.Stay updated with weekly and monthly reports detailing email campaign performance.Landing PagesReceive up to one custom landing page template every month, tailored to specific needs (e.g., sales, quizzes).Enhance ad performance through continuous landing page optimizations.Benefit from dedicated AB testing strategies for landing pages, ensuring optimal user experience and conversion.Access a dashboard that tracks conversion rates and average order values of landing pages, aiding in data-driven decision-making. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Achieving an overall 3+ ROAS for Google (SEM/PPC) despite regulatory hurdlesActivating and optimizing email campaigns & flows supporting channel revenue & deliverability goalsAd and landing page creative concepting and deployment with a very limited brand tool kit/asset poolProactive solutioning across google merchant centre to support business continuityDescribe their project management. Did they deliver items on time? How did they respond to your needs?Excellent across the board. No nonsense, good personalities, expert problem solvers.What was your primary form of communication with Lilo Social?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their project management is excellent, the reporting and weekly recurring meeting format is efficient, and the overall process supporting ad unit and asset creation is highly collaborative.Are there any areas for improvement or something Lilo Social could have done differently?I'd love to see stronger copywriting, but also understand the unique challenges that come with marketing a niche and regulated product as an agency partner. --- #### Email Flow Optimization for CBD Company **The Project** - Services: Content Marketing, Digital Strategy, Other Digital Marketing - Project size: Less than $10,000 - Project length: June - Nov. 2022 **Project Summary**: Lilo Social (formerly Tequila Sunrise) rewrote and customized the email marketing flows of a CBD company. They also provided strategy, design, and technical setup for all the client's email materials. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Marketing, Pure Cannabis - Industry: Legal Cannabis - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Nov 3, 2022 **Feedback Summary**: The team earned praise from the customer for their easy-going attitude and friendly demeanor. They proved to be solid partners during the development process, and internal stakeholders were particularly impressed with the vendor's personalized approach to the partnership. ""We ended up with email designs that stood out from our competition."" **BACKGROUND** Please describe your company and your position there.I run the marketing dept of a large CBD brand **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Tequila Sunrise, and what were your goals?We were having trouble converting traffic into buyers and knew email was the way to solve that, but our current email marketing efforts had only generated a 10% lift in revenue when we knew we could be doing better. **SOLUTION** How did you select this vendor and what were the deciding factors?We reviewed a lot of different email marketing agencies, but none of them looked like they could create the fun, edgy copy we were looking for. Most other agencies seemed to write in a bland, templated copy style, while TS seemed to take a more customized approach to their copy and clients.Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.After an extensive and thorough onboarding, we had Tequila Sunrise come in and completely rework and customize all of our email flows. They managed the strategy, design, technical setup, and copywriting of all of our email marketing efforts.How many resources from the vendor's team worked with you, and what were their positions?We worked with the account manager and strategist primarily, who oversaw the designer, copywriter, and technical specialist. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables?Within the first month of launching our email strategies our revenue increased by 27%, this was more than they initially promised, and added substantial new income to our business. We also were able to revive our entire email list and turn it into a completely new income stream.How effective was the workflow between your team and theirs?I loved how it was a very hands-off experience for us. They presented drafts to review, but once I gave the approval the project moved forward without any hassle on my end. The team was very easy to work with.What did you find most impressive or unique about this company?They take a very personalized approach to their clients and focus on making copy that actually stands out. We were looking for someone who wasn’t afraid to take risks when it came to their writing, so we ended up with email designs that stood out from our competition.Are there any areas for improvement or something they could have done differently?Nothing I can think of, they were very easy to work with --- #### Email Marketing Strategy for Women's Fashion Brand **The Project** - Services: Content Marketing, Digital Strategy - Project size: Less than $10,000 - Project length: Feb. - Oct. 2022 **Project Summary**: Lilo Social (formerly Tequila Sunrise) provided email marketing strategy services for a women's fashion brand. This included acquisition strategy, content strategy, email execution, calendar strategy, and Klaivyo consultation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Parrish LA - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Nov 2, 2022 **Feedback Summary**: Thanks to Lilo Social (formerly Tequila Sunrise), the company was able to bolster their revenue generation by 50%. The team was highly responsive, and internal stakeholders were particularly impressed with the vendor's flexibility and vast technical understanding. ""Responses and actions always exceeded our expectations."" **BACKGROUND** Please describe your company and your position there.I am one of the owner's of a women's cashmere fashion line. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Tequila Sunrise?We engaged Tequila Sunrise to support our email marketing strategy. This included acquisition strategy, content strategy, creation of detailed flows, understanding of metrics, creation of segments, overall marketing calendar strategy and the execution of emails. **SOLUTION** How did you select this vendor and what were the deciding factors?We met several online agencies to help us build out our email strategy, Tequila Sunrise initial call gave us considerable value and we very quickly realized how much money we were leaving on the table by not having the right strategy in place. They helped us to significantly increase our email revenue.Describe the project in detail and walk through the stages of the project.The first step was a detailed audit. They looked through our existing performance and found areas for improvement across the board. They then worked to clean everything up, so that it was organized and then created a strategy document that we both used to execute a very detailed plan including flows and monitor campaign results. We met b-weekly and looked at performance, we were very lucky to see consistent growth. We finished up once we had control of our calendar, all flows were created and we became Klaivyo experts.How many resources from the vendor's team worked with you, and what were their positions?We directly worked with the head of strategy, they also had a back-end team to support us work email execution. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success?We went from about 20 to 25% of our revenue being generated by email to over 50%, our business has also grown significantly over this time. Tequila Sunrise made a big impact and more than paid for itself in terms of sales and profit.How effective was the workflow between your team and theirs?We had bi-weekly meetings and their team was always available by email. Responses and actions always exceeded our expectations.What did you find most impressive or unique about this company?Their level of focus and the fact that they could do everything in Klaivyo and they would work with us in a very flexible manner and also teach us at the same time.Are there any areas for improvement or something they could have done differently?They were really great. It exceeded my expectations. --- ## Portfolio & Awards ### Driving top line revenue for Cheribundi With a hold on the professional sports market, the natural performance drink brand Cheribundi was looking to build its digital business. Focused on the anti-inflammatory benefits of tart cherry juice, we took charge of the brand's performance marketing and email initiatives to drive topline revenue through DTC sales. ### Content Creation for PEZ Creating nostalgic content with a modern twist for PEZ. We lead content production for social ads to lift creative direction and bring a bright and modern feel to the nostalgic brand. ### App install growth for Alexander Alexander, a leading storytelling app that was looking to continue to grow its subscriber base. We have led growth marketing focused on new user acquisition and retention. ### Growing the e-commerce business for Kjaer Weis With a booming retail business, it was time to turn the organic, sustainable makeup company into a household DTC brand name. Focusing on the refillable aspect of the product to drive overall higher lifetime value, we were able to scale across Facebook, Google, and Youtube. ### eCommerce campaigns for Scarce Scarce is a luxury fashion brand that sells designer clothes through mystery boxes ranging from $300-$1,200 per box. With a monthly drop model, the eCommerce store is only open for 4 days a month. Lilo Social joined forces with Scarce after their second drop to scale revenue rapidly. The strategy included growing the waitlist leading up to the drop, and then a blitz of ads for four days when the store was open. ### Ecommerce Growth for Liquid Rubber in the US Liquid Rubber came to us with the goal of expanding its business from Canada into the US. We were tasked with managing all paid media channels, asset creation, landing pages, and email marketing. By focusing on content creation and real user stories, we were able to help them drive growth. ### Launching a DTC Beverage Brand on Paid Social As a new brand collecting accolades from BEVNET and a feature on Shark Tank, we were challenged with launching their DTC paid marketing efforts. Through a detailed strategy that blended creative, media, and email we were able to help them beat out CAC goals for a CPG brand. ### DTC growth for Sipp Sipp came to us to help build their DTC business as they were looking to stand out and excel in the busy seltzer category. With a brand that stands out and was built for DTC, we designed creative campaigns at each stage of the funnel that was supported by their differentiators as a certified organic product with caffeine and camu camu. ### Email Growth for Humantra Humantra needed a plan to drive new customer acquisition and retention as the brand scaled through email flows and campaigns. With a focus on lifetime value, Lilo built an experience from start to finish to support customers on their journey to hack hydration. ### Retention Marketing for Toynk Toynk was looking to lift their email program to improve their designs and increase revenue attributed to flows and campaigns. Lilo has helped to lift template designs while strategizing segmentation and topics to drive increased revenue across a brand with more than 20k SKUs. ### Kos Email Campaigns KOS saw a 413% life in email revenue after 3 months of working with us. ### Ikamper emails iKamper saw a 703% lift in their email + sms revenue over 1 year. ### Apliiq Email Apliiq saw a 74x ROI, that's a 740% return on email spent from working with us. ### Industry Recognitions - Inc. 5000 2024 - Adweek Fastest Growing Agencies 2023 - 15 Best eCommerce Agencies to Consider in 2023 - Inc. 5000 2023 - Top Social Media Agencies in 2023 - Best Instagram Marketing Agencies For 2023 - Best Snapchat Advertising Agencies for 2022 - Forbes Featured Article - Shorty Awards - Snapchat 2019 Bronze - Hermes Award - 2018 Platinum winner - AVA Awards - 2019 Platinum winner - Vega Award - 2018 Canoplus winner - Shorty Awards - Snap Partnership 2019 Bronze ## Key Clients - NYC FC ## Packages ## Locations (1) ### Brooklyn, NY (Headquarters) - 175 Pearl St., Floors 1-3 - Brooklyn, NY 11201 - United States - 10 - 15 employees - Phone: (347) 619-3312 ## Connections - Kristine Cruz (Half Magic Beauty) - Valerie Popelka (Muenster Pet) - Bradley Hall (SONU Sleep) ## Contact Lilo Social [Send a message](https://clutch.co/profile/lilo-social) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/lilosocial/) - [Instagram](https://www.instagram.com/lilosocial/)