Lilo Social, 36 Reviews, Address, Data & More

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E-commerce Ad Agency in Brooklyn, New York

Lilo Social is a full-funnel e-commerce agency out of Brooklyn, New York specializing in paid search/social, creative, landing pages, and email/sms.

$5,000+
$100 - $149 / hr
10 - 49
Brooklyn, NY
Founded 2016

Focus

No data have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.7 /5

What Clients Have Said

Lilo Social is praised for offering great value for cost, with flexible billing and project structures fitting various budgets. Clients highlight significant ROI, including increased revenue, engagement, and timely project delivery, reflecting their effectiveness in email and digital marketing strategies.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 29 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Lilo Social Review Insights

Overall Review Rating

4.9

Quality 4.8
Schedule 4.8
Cost 4.7
Willing to Refer 4.8

Top Mentions

Review Highlights

Room for Improvement in Onboarding

While generally satisfied, some clients noted that the onboarding process could be expedited. Initial setup phases took longer than expected, but this was communicated upfront.
Excellent Client Communication

Clients appreciate Lilo Social's transparent and proactive communication. They maintain strong relationships, acting as true partners, which enhances client trust and collaboration.
Effective Multi-Channel Integration

Lilo Social effectively integrates multiple marketing channels, ensuring cohesive messaging across platforms like email, SMS, and social media, which maximizes reach and impact.
Proficient in Email and SMS Marketing

Lilo Social excels in crafting effective email and SMS marketing strategies, leading to increased revenue and customer engagement. Clients appreciate their ability to revamp and manage email flows and SMS campaigns, contributing to business growth.
Success in Client Revenue Growth

Lilo Social has been instrumental in driving revenue growth for clients. Their efforts in email marketing and digital advertising have led to significant increases in sales and ROI for various businesses.
Effective Digital Marketing Strategies

Lilo Social's digital marketing efforts, including PPC and social media campaigns, have led to significant growth in client revenue and improved customer acquisition costs. Their strategic approach is well-received across various industries.

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Lilo Social Reviews

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Other Digital Marketing
$200,000 to $999,999
Apr. 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 4.0

Cost: 5.0

Willing to Refer: 4.5

"They’ve become an extension of our team, which is what we need as a smaller organization."

Oct 8, 2020

Senior Marketing Manager, Cambridge Savings Bank

Kim Strout

Financial services
Cambridge, Massachusetts
201-500 Employees
Phone Interview
Verified

After a trial engagement, Lilo Social became an ongoing strategic partner for a banking institution for multiple projects. They created paid search campaigns, worked with social strategy, and built a site.

Over the years, the team at Lilo Social has worked on multiple projects. Across each campaign, there has been an uptick in activity. Their strategic expertise makes them stand out from other companies. Customers can expect a true partnership with their team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior marketing manager at Cambridge Savings Bank. We’re a five-billion-dollar mutual bank with 17 branch locations. We focus on retail, small business, and commercial banking. I’m part of the marketing department with seven people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lilo Social?

We initially had a partner we were working with on video content. He referred us to Lilo Social for social media management, digital advertising, and Google search campaigns.

We decided to give them a try on a campaign by campaign basis. We were very satisfied with their knowledge and the collaboration, so we transferred our business from an existing digital partner fully over to Lilo Social to manage.

SOLUTION

What was the scope of their involvement?

Lilo Social began managing all of our digital strategies through Google Ads, paid search, SEO, and paid social strategy. We’ve worked with them on landing pages and email campaigns as well.

This past year, we’ve contracted them for a larger initiative for our bank’s sub-brand through campaign management, digital strategy, and web development. They’re currently designing the new platform and assisting with analytics. A couple of years ago, their team also did all of our executive team’s headshots.

What is the team composition?

We have a close relationship with Zac (Chief Creative Officer) and Bobby (CEO). We work closely with Bobby on digital strategy and implementation. We then work with Zac from a creative standpoint. We work with Ashely (Social Strategist) on copywriting, and we also communicate with someone on the web development side.

How did you come to work with Lilo Social?

It was through that referral.

How much have you invested with them?

We’ve spent over $250,000.

What is the status of this engagement?

We’ve been working with them since April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After three or four projects together, we transferred all of our business to Lilo Social. We’ve only increased our work with them over the past two years.

For each campaign, we track analytics and reporting. What I can say is that we’ve seen an uptick in all of our activity across the business lines that they’ve helped support. One of our more recent campaigns was a small business initiative, and I think we increased our sales by over 50% over the last year. It was a digitally-focused campaign, so I would say a lot of that success involved Lilo Social.

How did Lilo Social perform from a project management standpoint?

From a project management standpoint, they’re very organized. They’ve been great with follow-up and follow-through. Recently, there have been a few hiccups with one of our projects because there are a lot of moving parts and they’re a small team.

There have been a few instances where schedules have had to be pushed back due to us needing more resources. Overall, we’ve been extremely happy working with them for the past few years. They’ve become an extension of our team, which is what we need as a smaller organization. I feel like we are their only client because of the undivided attention they give us.

What did you find most impressive about them?

Bobby is one of the smartest people I’ve worked with from a strategic standpoint. He’s very knowledgeable and extremely impressive. Not only has he presented to our board of directors, but he’s very well-versed in his thought process. The best part of working with them is that they’re constantly monitoring our performance and looking for ways to optimize, which is important in a fast-paced digital world.

Are there any areas they could improve?

Lilo Social has a strong digital strategy team, but there are areas that we don’t find them to be as strong is – like content development. I found that they’re much stronger in the strategy space. They could hire stronger creative team members, but there have been times where we’ve had to go back to the drawing board in that area.

Do you have any advice for potential customers?

To get the most out of the Lilo Social team, utilize them for strategic, digital campaigns. They’re experts in their space, and that’s where their strength is.

RATINGS

4.5

Other Digital Marketing
$50,000 to $199,999
Nov. 2018 - Nov. 2019

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"They’ve always exceeded our standards."

Sep 25, 2020

Digital Marketing Manager, Hockey Manufacturing Company

Ricky Hildebrand

Retail
New Hampshire, United States
201-500 Employees
Phone Interview
Verified

Lilo Social provided support for multiple digital marketing projects for a sporting goods company. They developed interactive online experiences to increase customer engagement.

The team at Lilo Social came up with unique ideas that impressed the client and drove growth. They’re innovative, out of the box thinkers who deliver cutting edge solutions that are unlike anything else on the market. Customers can expect a communicative and passionate team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital marketing manager for a sporting goods company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Lilo Social?

I hired them for multiple social media projects.

SOLUTION

What was the scope of their involvement?

The first time we worked together, they built an interactive digital experience to supplement an active social media campaign we were running. The platform that they built allowed people to vote for a campaign. It included lots of video footage to increase engagement.

We also worked with them to develop a lens for Snapchat. Most recently, we developed mobile video games tied back to our hockey products.

What is the team composition?

I worked directly with two people: Bobby (CEO) and Zac (CCO). However, there were several people working behind the scenes including a designer, developer, and strategist.

How did you come to work with Lilo Social?

I’d done some work with them at my previous job. They’re at the forefront of creating interactive digital marketing experiences.

How much have you invested with them?

I think we’ve spent about $50,000.

What is the status of this engagement?

We started working together in November 2018. We don’t have any campaigns with them right now, but we’re always looking for ways to include them in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We tracked our engagement metrics and data capture. We saw that users were really engaged with the experiences they created in comparison to traditional marketing campaign methods like videos. One of our recent campaigns with them is up for an award for Ad of the Year.

How did Lilo Social perform from a project management standpoint?

They overdeliver. Their team is passionate, and we also had strong communication. It was easy to collaborate with them and request changes as needed. They were very open and honest. We never had issues with meeting deadlines.

What did you find most impressive about them?

They’re doing things that nobody else can do. Lilo Social offers unique solutions. They’re willing to think outside of the box. The ideas they come up with are innovative – they’re not cookie cutter.

Are there any areas they could improve?

It’s hard to say because they’ve always exceeded our standards.

Do you have any advice for potential customers?

Be open-minded and work together to brainstorm ideas. Get their team thinking about how to bring your campaign to life and drive success. They always come up with ideas that we hadn’t thought of before.

RATINGS

5.0

Ecommerce Marketing Email Marketing
$50,000 to $199,999
Jan. - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They did a nice job learning our product."

Dec 13, 2024

E-Commerce Manager, DynaVap

Colee Simms

Retail
Madison, Wisconsin
11-50 Employees
Online Review
Verified

Lilo Social provided monthly email marketing services for an aromatherapy device company. The team focused on campaigns, updating the client's email flows, and creating some e-commerce marketing assets.

Thanks to Lilo Social's efforts, the client's purchase percentage from email marketing increased by over 25%. The team was highly responsive and consistently met despite the client being behind with their assets. Lilo Social's genuine care about the client's success was a hallmark of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the e-commerce Manager of DynaVap

Describe what your company does in a single sentence.

We manufacture and sell aromatherapy devices, parts, and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lilo Social to accomplish?

More professional looking email marketing
Increase Retail Revenue

SOLUTION

How did you find Lilo Social?

Referral

Why did you select Lilo Social over others?

High ratings
Pricing fit our budget
Referred to me

How many teammates from Lilo Social were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lilo Social was charged with creating email marketing and some ecommerce marketing assets for our brand every month, focusing on campaigns and updating our flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our percentage of purchasers from email marketing went up over 25%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and always met deadlines, especially when we were behind, they went above and beyond in getting our emails completed.

What was your primary form of communication with Lilo Social?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

There seems to be genuine happiness when they see success from our collaborative projects. They care and that shows in their work.

Are there any areas for improvement or something Lilo Social could have done differently?

They did a nice job learning our product, which can be a bit confusing.

RATINGS

5.0

Ecommerce Marketing Email Marketing
Confidential
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They've been great to work with and quick to make any requested edits or design changes."

Jun 3, 2024

Marketing Manager, Karma Water

Kelley Bridenbaugh

Consumer Products
Rochester, New York
11-50 Employees
Online Review
Verified

To boost sales, a beverage manufacturer has hired Lilo Social (formerly Tequila Sunrise) to optimize their email marketing strategy. The tasks include email list growth management, content calendar development, and template creation.

Key metrics like revenue, open rates, AOV, and conversions have all improved thanks to Lilo Social's (formerly Tequila Sunrise) efforts. The team fully understands the business, enabling them to produce high-quality outputs that align with the client's vision. They're also flexible, punctual, and efficient.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Karma Water

Describe what your company does in a single sentence.

Manufacturer of functional, enhanced beverages

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Audit and Optimize Overall Email Marketing Strategy
Create & Advise on Customer Journey Automation Emails
Increase DTC Sales through Email Marketing

SOLUTION

How did you find Tequila Sunrise?

Cold Email

Why did you select Tequila Sunrise over others?

Pricing fit our budget
Good value for cost
Quality Content

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Monthly email campaigns
email strategy audit
custom branded template
list growth management
campaign content calendar
subject line testing
deliverability management
email growth reporting
pop-up CRO testing,

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in owned revenue via email
increased email deliveries
healthy open rates
healthy click rates
healthy conversion rates
good AOV

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Tequila Sunrise team always delivers on time. They've been great to work with and quick to make any requested edits or design changes. We have monthly scheduled calls, but email weekly.

What was your primary form of communication with Tequila Sunrise?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Ability to understand our brand voice and apply it to original content and designs.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

Occasional / rare typos that my team catches

RATINGS

5.0

Email Marketing
Confidential
Sep. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"There is progress month after month!"

May 29, 2024

Marketing Coordination, Jolene's Tea House

Katia Jeanclaude

Food & Beverage
Banff, Alberta
1-10 Employees
Online Review
Verified

Lilo Social (formerly Tequila Sunrise) provides ongoing email marketing services for a tea company. The team is responsible for creating and executing email flows and segmented customer lists for four campaigns per month.

Since Lilo Social (formerly Tequila Sunrise) joined the project, the client's revenue through email campaigns has increased to 50%, and the click-through rate is at 2.5%. The team communicates effectively through emails and virtual meetings. They're clear, professional, responsive, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing coordination of Jolene's Tea House

Describe what your company does in a single sentence.

Jolene's Tea House create unique organic tea blend and share the genuine experience of tea.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Creation of flow email campaign
Management and creation of our monthly campaigns

SOLUTION

How did you find Tequila Sunrise?

Referral

Why did you select Tequila Sunrise over others?

Great culture fit
Referred to me
Company values aligned

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation and execution of email flows and segmentation of our customer lists. (welcome series, cross-sell, abandonment cart, win-back...)
Monthly calendar
4 email campaigns/month
Management and monthly meeting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are able to see an increase of our online revenue months after months. The revenue generate through email campaigns is superior at 50%.
The CTR is superior at 2.5%. The conversion rate is superior at 3.5%.
Plus, the communication with the team is clear, professionnal and enjoyable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All emails have been sent on time.

What was your primary form of communication with Tequila Sunrise?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The project management and support.
Prompt response to our requests.
And, results are definetely here!

Are there any areas for improvement or something Tequila Sunrise could have done differently?

There is progress month after month!

RATINGS

5.0

Content Marketing Ecommerce Marketing Email Marketing
Less than $10,000
Feb. - Mar. 2024

4.5

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 4.0

"I was impressed with their good process and quality content."

Mar 19, 2024

Director, Healthcare Company

Anonymous

Healthcare
Canada
11-50 Employees
Online Review
Verified

A healthcare company hired Lilo Social (formerly Tequila Sunrise) to revamp their newsletter.

The client was happy with Lilo Social's (formerly Tequila Sunrise) work, which met expectations. The team had good follow-up and was highly professional. Their process was impressive, and they produced quality content. Overall, the engagement was successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a healthcare company

Describe what your company does in a single sentence.

Health Food store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

New newsletter revamp

SOLUTION

How did you find Tequila Sunrise?

Online Search

Why did you select Tequila Sunrise over others?

High ratings
Good value for cost

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New newsletter

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good followup

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes really professional

What was your primary form of communication with Tequila Sunrise?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their good process and quality content.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

note that im aware

RATINGS

4.5

Email Marketing
$10,000 to $49,999
Oct. 2023 - Feb. 2024

5.0

Quality: 4.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They delivered great project management."

Feb 29, 2024

Head of Brand, Consumer Products Company

Anonymous

Consumer Products
Austin, Texas
1-10 Employees
Online Review
Verified

A mushroom supplements company hired Lilo Social (formerly Tequila Sunrise) for email marketing. The team took care of building email flows, email campaigns, growth reporting, and deliverability management, among other tasks.

Lilo Social (formerly Tequila Sunrise) improved list engagement and conversion rates. The client was delighted with Tequila Sunrise's project management. The client also praised the team's good communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Brand of a consumer products company

Describe what your company does in a single sentence.

We sell functional mushroom supplements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Build Out Email Flows
Build Out Monthly Email Campaigns
Create Klaviyo Email Templates

SOLUTION

How did you find Tequila Sunrise?

Online Search

Why did you select Tequila Sunrise over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Email Strategy
Branded Template
List Growth Management
Campaign Content Calendar
Subject List Testing
Deliverability Management
Email Growth Reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved List Engagment (Open rates & CTR) & Conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - they delivered great project management.

What was your primary form of communication with Tequila Sunrise?

Email or Messaging App

What did you find most impressive or unique about this company?

Communication.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

The designs fell flat towards the end of the engagment. But overall we were still happy with what they did.

RATINGS

5.0

Email Marketing
$50,000 to $199,999
Mar. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"I’m impressed with their communication, flexibility, and teamwork."

Jan 31, 2024

CVO, Anne Mulaire

Jodi Benson

Consumer products & services
Canada
1-10 Employees
Online Review
Verified

Lilo Social (formerly Tequila Sunrise) provides email marketing services for a sustainable fashion brand. The team’s tasks revolve around designing and setting up email campaigns and flows for the client.

The client is happy with Lilo Social's (formerly Tequila Sunrise) work, which meets their expectations. The team completes tasks on time, and their resources are communicative, open-minded, and accommodating. Moreover, they’re flexible, and their teamwork has been truly remarkable. Overall, the engagement is a success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CVO of Anne Mulaire

Describe what your company does in a single sentence.

Sustainable Fashion Brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Email marketing

SOLUTION

How did you find Tequila Sunrise?

Online Search

Why did you select Tequila Sunrise over others?

Great culture fit

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

design and set up email campaigns and flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Email marketing revenue
AOV
Customer acquisition

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, communicative, open minded, and accommodating.

What was your primary form of communication with Tequila Sunrise?

Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with their communication, flexibility, and teamwork.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

Nothing to date.

RATINGS

5.0

Ecommerce Marketing Email Marketing
$10,000 to $49,999
Mar. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They always made wonderful suggestions that were relevant to my industry."

Jan 18, 2024

Executive, She Loves Me

Anonymous

Retail
Washington, District of Columbia
1-10 Employees
Online Review
Verified

A flower shop hired Lilo Social (formerly Tequila Sunrise) to audit their Klaiviyo account and made strategic suggestions regarding email marketing capture, automation, flows, and template design to increase sales via newsletters.

Thanks to Lilo Social's (formerly Tequila Sunrise) work, the client's sales increased significantly as their emails looked more polished and professional. The team was organized, commited, and understanding. They provided valuable suggestions to improve the client's product, and their project management was impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of She Loves Me

Describe what your company does in a single sentence.

Flower shop offering weddings, deliveries, workshops and in-store shopping.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Create strategic automations
Design professional email templates
Increase sales via newsletters

SOLUTION

How did you find Tequila Sunrise?

Referral

Why did you select Tequila Sunrise over others?

Referred to me
Professionalism

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tequila Sunrise conducted an audit of my Klaiviyo account and made strategic suggestions regarding email capture, automations and flows, template design, and more

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our sales attributed to Klaiviyo campaigns increased significantly, our emails have never looked more polished and professional!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was extremely organized, professional and understanding. They came to every meeting fully prepared and familiarized with the scope. They always made wonderful suggestions that were relevant to my industry.

What was your primary form of communication with Tequila Sunrise?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The project management and professionalism of the team members.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

NA!

RATINGS

5.0

Email Marketing
Less than $10,000
June - Dec. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Lilo Social (formerly Tequila Sunrise) was well organized, communicative, available, and delivered time and time again."

Dec 22, 2023

Marketing Manager, AV Universal Corp

Sydney Hoegy

Retail
Hillsdale, New Jersey
1-10 Employees
Online Review
Verified

Lilo Social (formerly Tequila Sunrise) provided email marketing services for a premium shoe retailer. They handled the client's monthly newsletters and optimized their email flows.

As a result of this engagement, the client noticed improvements in terms of click-throughs, spam rate, and revenue. Lilo Social's (formerly Tequila Sunrise) project management was superb — they communicated consistently, adhered to deadlines, and executed tasks independently when needed.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of AV Universal Corp

Describe what your company does in a single sentence.

Premium shoes e-commerse company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tequila Sunrise to accomplish?

Optimize our flows.
Clean our lists and increase engagment from current list.
Drive traffic to our website to generate sales.

SOLUTION

How did you find Tequila Sunrise?

Online Search

Why did you select Tequila Sunrise over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Tequila Sunrise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tequila Sunrise managed our monthly newsletter and optimized our flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Spam rate, click rate, money generated, growth from previous period.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exceptional project management - they were very communicative but also took the initiative when needed to act independently to solving problems in our account. Everything was delivered on time.

What was your primary form of communication with Tequila Sunrise?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I've used this companies process as the benchmark for all other consultants because it's been such a pleasure to work with. Tequila Sunrise was well organized, communicative, available, and delivered time and time again.

Are there any areas for improvement or something Tequila Sunrise could have done differently?

No.

RATINGS

5.0

"It has been a pleasure working with Tequila Sunrise. I use their service and process as the benchmark for all other consultants I work with because they have such a well-oiled machine."

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Verified Client Reviews: 34

Overall Review Rating: 4.9

Source: Clutch

Last Updated: January 28, 2025

Business Entity

Business Entity Name	Lilo Social LLC
Source	New York Department of State
Jurisdiction of Formation	New York
Date of Formation	July 10, 2018
Status	Active
Last Updated	December 6, 2024
ID	5372537

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	December 6, 2024

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Lilo Social

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Top Mentions

Review Highlights

Room for Improvement in Onboarding

Excellent Client Communication

Effective Multi-Channel Integration

Proficient in Email and SMS Marketing

Success in Client Revenue Growth

Effective Digital Marketing Strategies

Reviews mentioning:

Lilo Social Reviews

Digital Marketing & Social Media Campaigns for Bank

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Digital Marketing for Hockey Manufacturing Company

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E-Commerce & Email Marketing for Aromatherapy Device Company

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Email Marketing for Beverage Manufacturer

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Email Marketing Services for Tea Company

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Newsletter Revamp Services for Healthcare Company

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Email Marketing for Mushroom Suplements Co

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Email Marketing Services for Sustainable Fashion Brand

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Klaiviyo Email Marketing Audit for Flower Shop

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Email Marketing for Premium Shoe Retailer

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