kitameraki

BACKGROUND

Please describe your company and your position there.

I am the CEO of a healthcare investing and operating company headquarter in Singapore. Our company provide financing and operational services to Hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kitameraki?

We needed to build a technology platform to support company aggressive growth. We did not have internal IT capability to execute BI project.

What were your goals for this project?

Built a state of the art tech platform to support our nationwide operations.

SOLUTION

How did you select kitameraki?

Kitameraki was referred to us as they had successfully delivered similar projects in previous engagements.

Describe the project in detail.

Create BI Capability in all core functions: Finance, supply chain, sales & Marketing, HR.

Activities:

Phase 1: Current state assessment and Preparation

• Assess reporting and infrastructure condition.
• Define reporting domain to focus on (ex: Finance, Supply Chain, HR, …)
• Develop an implementation plan and get buy-in
• Setup infrastructure: Active Directory synch, PBI Gateway

Phase 2: Tactical Prototyping & Solution Creation

• Interview with subject matter expert and identification of reporting scenario, KPI & dashboard needs. Reporting scenario will give us better understand of where data are.
• Identify data and report process ownership
• Report prototyping
• Deliver to subject matter experts for immediate evaluation and feedback

Phase 3: Publishing & Monitoring

• Schedule data refresh
• Assist to Quality control KPIs & reports

Phase 4: Support, Training & Expansion

• Assist to setup BI Support organizations
• Publish reports for general audience
• Configure security
• Train end-users
• Configure dashboards
• Assist to setup report creation governance

What was the team composition?

Project Manager BI Consultants Subject Matter Expert (Finance, Supply Chain, HR)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

BI allow us to have insights in various functions of the company (Finance, Operations, Sales & Marketing, HR, ...) Senior Management have now Financial and Operational Reports and Dashboards that allow them to track activity in real time COO have Supporting figures for Supply Chain decision

How effective was the workflow between your team and theirs?

Their smooth collaboration was their most effective asset.

What did you find most impressive about this company?

Very good change management led by consultants.

Are there any areas for improvement?

None

BACKGROUND

Please describe your company and your position there.

I am the COO at a healthcare company headquarter in Singapore. Our company provide finance and operational services to Hospital

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kitameraki?

We needed to build a technology platform to support company aggressive growth. We did not have internal IT capability to execute a Business Intelligence project.

What were your goals for this project?

Getting insights on our data. Create a data driven mindset for the company staff.

SOLUTION

How did you select kitameraki?

Kitameraki was referred as they had successfully delivered similar project in previous engagement

Describe the project in detail.

Phase 1: Current state assessment and Preparation

• Assess reporting and infrastructure condition
• Define reporting domain to focus on (ex: Finance, Supply Chain, HR, …)
• Develop an implementation plan and get buy-in - Setup infrastructure
• Active Directory synch, PBI Gateway

Phase 2: Tactical Prototyping & Solution Creation

• Interview with subject matter expert and identification of reporting scenario, KPI & dashboard needs
• Reporting scenario will give us better understand of where data are
• Identify data and report process ownership
• Report prototyping
• Deliver to subject matter experts for immediate evaluation and feedback

Phase 3: Publishing & Monitoring 

• Schedule data refresh
• Assist to Quality control KPIs & reports

Phase 4: Support, Training & Expansion

• Assist to setup BI Support organization
• Publish reports for general audience
• Configure security
• Train end-users
• Configure dashboards 
• Assist to setup report creation governance

What was the team composition?

Project Manager BI Consultants Subject Matter Expert (Finance, Supply Chain, HR)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Business Intelligence platform allow Senior Management to have better insights in various functions of the company (Finance, Operations, Sales & Marketing, HR, ...) in real time. As a COO, I have Supporting figures for Supply Chain decision (ex: replenishment) and pro-active maintenance decision.

How effective was the workflow between your team and theirs?

Smooth collaboration. Very good changement management led by BI consultants

What did you find most impressive about this company?

Fast delivery. They offered advisory on what KPIs are to be implemented. Expertise in Business Intelligence platform. Kitameraki has also Strong Change Management capability for a smooth transition in the company

Are there any areas for improvement?

All good nothing in particular was missing.

BACKGROUND

Please describe your company and position.

I am the Director of PT ONDA Mega Industri

Describe what your company does in a single sentence.

We sell and market high quality sanitary and plumbing products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire kitameraki to accomplish?

• Automate data analysis
• Visualize data to make sales decisions

SOLUTION

How did you find kitameraki?

Online Search

Why did you select kitameraki over others?

• Great culture fit
• Company values aligned

How many teammates from kitameraki were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kita Meraki helps us pick and implement the right data visualization software. We were able to make our our data gathering and visualization process more effecient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improve productivity by 30% (speed and time spent)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was good, and they delivered items on time and adjusted to our needs.

What was your primary form of communication with kitameraki?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They were good listeners and able to deliver. 

Are there any areas for improvement or something kitameraki could have done differently?

I can't think of any. 

BACKGROUND

Please describe your company and position.

I am the MANAGING DIRECTOR ASIA of OSF FLAVORS

Describe what your company does in a single sentence.

We produce and sell food flavors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire kitameraki to accomplish?

• To understand the basic of Office online
• set up some collaboration platform through teams
• train everyone at the same time so that we start a new dynamic

SOLUTION

How did you find kitameraki?

Referral

Why did you select kitameraki over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from kitameraki were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked them to advise us on a simple program that would align everyone's proeficiency in the company in regards to office on line. They proposed us a one day module that was perfectly adapted to our needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In one day they were able to bring us to a level where we can start using notes and Teams for certain projects

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very reactive, very proactive, extremely professional

What was your primary form of communication with kitameraki?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their perfect understanding about our needs and their ability to deliver the right content through the right media

Are there any areas for improvement or something kitameraki could have done differently?

No their mission was flawless

BACKGROUND

Please describe your company and your position there.

Diana Aqua offers functional ingredients and palatability enhancers that help aqua feed manufacturers to develop high performance feeds with reliable and proven solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kitameraki, and what were your goals?

Get a good grasp on all essential project management skills to manage a projects portfolio and have tailored advises on how to apply these new competencies on my projects

SOLUTION

How did you select this vendor and what were the deciding factors?

Kitameraki was referred to us by a common contact.

Describe the engagement and overall scope of work in detail, including the stages of the partnership.

Provide mix of formal Project Management training and hands on coaching

What were the terms and the value of the lease, and what percentage did kitameraki take in commission?

N/A

How many resources from the vendor's team worked with you, and what were their positions?

1 Consultant / Trainer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Practically using tools and advise from this training and transfer onto the project

Describe their project management style, including communication tools and timeliness.

Answering precisely to the questions linked with adaptability

What did you find most impressive or unique about this company?

Adapted to my current work function & timing. They follow up on the training agenda clearly.

Are there any areas for improvement or something they could have done differently?

Increase part of hands-on / practical examples vs theorical part.

BACKGROUND

Please describe your company and your position there.

I was the Head of Sales & Marketing a leading B2B healthcare company in Indonesia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire kitameraki, and what were your goals?

Build a Patient onboarding and Procedure management System (HIS). Capture Patient information and track the different stages of the procedure (intervention). Consolidate information for management reporting and Data analytics

SOLUTION

How did you select kitameraki and what were the deciding factors?

Kitameraki consultant stepped in because previous attempt to build Cathsys failed. We selected them for their professionalism, reactivity and reliability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Phase 1: Requirements gathering Discuss with the head of Doctor management and collect requirements
2. Phase 2: Solution Design & vendor selection
3. Phase 3: Implementation and Transition Track implementation with 3rd party vendors Deploy Cathsys in hospitals (Cardiology and Imaging)
4. Phase 4: Interface with ERP Build technical interface so that procedures are automatically fed in our ERP

How many people from the vendor's team worked with you, and what were their positions?

3 persons:

• Head of Doctor Management
• Kitameraki consultant
• Software developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

App was successfully deployed in 10 hospitals (Cardiology and Imaging)

Describe their project management style, including communication tools and timelines.

They are able to communicate with board members as well as work with middle management and staff.

What did you find most impressive or unique about this company?

Kitameraki consultants are IT System veterans with broad knowledge in IT. They deliver what they promise.

Are there any areas for improvement or something they could have done differently?

none