ITSUA Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.8
Cost 5.0
Willing to Refer 4.9

Top Mentions

Review Highlights

Customer-Focused and Committed

The team at ITSUA is customer-focused, committed to project success, and dedicated to providing the best possible support and solutions.
Commitment to Client Success

The team at ITSUA is committed to client success, often treating their clients as the number one priority and ensuring they meet high standards and expectations.
High-Quality Deliverables

The company is noted for delivering high-quality products that meet or exceed client expectations. Their work is described as professional, detailed, and robust, often going beyond initial requirements.
Effective Project Management

Clients consistently commend ITSUA for their strong project management skills, timely deliveries, and responsiveness. They provide regular updates and adapt to changing requirements efficiently.
Areas for Improvement: Documentation and Knowledge Transfer

While generally satisfied, some clients noted that ITSUA could enhance their documentation and knowledge transfer processes, particularly in large and complex projects.
Responsiveness and Speed of Work

Clients are impressed with ITSUA's responsiveness and quick turnaround times, which contribute to the timely completion of projects and client satisfaction.

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ITSUA Reviews

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Computer Engineering Data Annotation Services Web Development
NodeJS Text Annotation
Confidential
Sep. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"ITSUA is a team of professionals who work very organized with a clear working process."

Mar 13, 2024

Founder & CEO, Blaze

Lital Shpaner

Business services
Tel Aviv, Israel
1-10 Employees
Online Review

ITSUA has developed a website and a web application for a data dashboard creation company. The team manages technical tasks and supports the client in developing their idea into a functioning website.

ITSUA's work has helped the client receive their first investment. The team is very organized and has a clear working process. ITSUA is creative and offers solutions that bring value to the client's customers. ITSUA goes above and beyond to meet deadlines, becoming a reliable partner for the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Blaze

Describe what your company does in a single sentence.

We create data dashboard for hotels based on sentiment analysis of guest experience (reviews)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITSUA to accomplish?

Build a web application
Build and manage data base
Build a public website

SOLUTION

How did you find ITSUA?

Clutch Site
Other

Why did you select ITSUA over others?

Great culture fit

How many teammates from ITSUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We work with itsua on a daily basis, sergey and the team helped blaze to turn from an idea to a real function web application and website, from A to Z every technical task that was given was accomplished.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got our first investment that was based on our progress that was 100% made by the close partnership that we have with sergey and his professional team. We build a web application, data base, they designed a beautiful and practical data widget and website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When you are building a startup and you are making your first steps, what you need is not only a vendor. You need a real partner and that is what i found while working together with sergey. All along the way i knew i have someone to trust, they delivered in time and he did above and beyond to make it on schedule. i couldn't be more happy and calm from us working together.

What was your primary form of communication with ITSUA?

Virtual Meeting

What did you find most impressive or unique about this company?

ITSUA is a team of professionals who work very organized with a clear working process. They are creative, bringing solutions that bring value to our end users. I like working with people that love what they do, and that is why i choose working with them.

Are there any areas for improvement or something ITSUA could have done differently?

I dont think so, because every time i had a question or i wasn't sure about something we always talked about everything and everything was super clear and we had no blind spots.

RATINGS

5.0

"Couldnt be more happy and calm working together, one of the best decisions i made in my journey of building something new."

E-Commerce Development Web Design Web Development
Shopify
$10,000 to $49,999
Sep. 2021 - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed with their response times, skill set, and know-how."

Mar 18, 2024

CEO & Co-Founder, Brewheart GmbH

Andreas Erfurt

Food & Beverage
Germany
1-10 Employees
Online Review
Verified

A craft beer brand hired ITSUA to develop their online shop. The team worked on building a fully customizable Shopify experience for the client using HTML, CSS, and JavaScript.

ITSUA delivered all projects on time, and their high-quality work was commendable. The team also met the client’s budget requirements. Moreover, their resources communicated well with the client; they were truly responsive and knowledgeable. Overall, the engagement was highly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Brewheart GmbH

Describe what your company does in a single sentence.

Modern Craftbeer brand selling and promoting craftbeer online across multiple geos.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITSUA to accomplish?

Developing full blown online Shop

SOLUTION

How did you find ITSUA?

Referral

Why did you select ITSUA over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from ITSUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ITSUA developed a fully customized and customisable shopify experience based on HTML, CSS and JS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All project targets were met in time, high quality and fully meeting budget. Communication was straightforward, super responsive and knowledgeable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

see before.

What was your primary form of communication with ITSUA?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their response times, skill set, and know-how.

Are there any areas for improvement or something ITSUA could have done differently?

None.

RATINGS

5.0

Web Design Web Development
Other frameworks and CMS HTML5 JavaScript
Confidential
Mar. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were involved in the development process and responded immediately to all issues and our needs."

Mar 12, 2024

Marketing Manager, E.P.S. LLC Ukraine

Roman Puhachov

GPS, Navigation & GIS
Ukraine
11-50 Employees
Online Review
Verified

A geodesy equipment company hired ITSUA for website migration and redesign. The team migrated the client's site to WordPress and redesigned it using Strapi, Astro, HTML, CSS, and Tailwind.

ITSUA delivered a functional website with a unique design. ITSUA's team was responsive, communicative via weekly virtual meetings, and punctual. The client also praised the team's easygoing and involved approach throughout the development process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of E.P.S. LLC Ukraine

Describe what your company does in a single sentence.

E.P.S. is a team of professionals in the field of high-precision positioning and geodesy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITSUA to accomplish?

Migrate from Wordpress and re-design a website for a company selling professional equipment for high-precision positioning and geodesy

SOLUTION

How did you find ITSUA?

Clutch Site

Why did you select ITSUA over others?

Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from ITSUA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We migrated from Wordpress and re-designed a website for a company selling professional equipment for high-precision positioning and geodesy. We used Strapi, Astro, HTML, CSS, JS, and Tailwind

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

working web-page with unique design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The ITSUA PM always responded to all our needs, we met online not less than once a week. As a result, the web page was developed on time

What was your primary form of communication with ITSUA?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Easygoing communication with team members: BA, designer, and PM. They were involved in the development process and responded immediately to all issues and our needs.

Are there any areas for improvement or something ITSUA could have done differently?

Everything works OK, don't try to make it better)

RATINGS

5.0

Custom Software Development Web Design Web Development
Confidential
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We're impressed with their speed of work and ability to take on multiple different project requirements."

Mar 10, 2023

Performance Director, BMF Human Performance

Tommy Matthews

Other industries
United Kingdom
11-50 Employees
Online Review
Verified

A fitness company has hired ITSUA to improve their platform's UI/UX. They're also tasked with developing bespoke functionalities on Shopify.

ITSUA's work has successfully driven improvements in the platform's UI. Working collaboratively, the team communicates clearly and frequently and consistently delivers on time and within budget. They impress with their efficiency and ability to take on multiple project requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Performance Director of BMF Human Performance

Describe what your company does in a single sentence.

A human performance business working with critical organisations and the military

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ITSUA to accomplish?

develop and improve our UI for the human perfomance platform

SOLUTION

How did you find ITSUA?

Referral

Why did you select ITSUA over others?

Pricing first our budget, Good value for cost

What was the size of ITSUA’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop bespoke functionalities on shopify to service our end users and the performance journey's they are using on the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of front end UI on shopify with successful registration process and application of bespoke performance programmes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Itsua have always worked very well with our team and delivered swiftly. They are clear on time and pricing and are always very responsive

What was your primary form of communication with ITSUA?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their speed of work and ability to take on multiple different project requirements.

Are there any areas for improvement or something ITSUA could have done differently?

no, they have been great for us and are exactly what we need for this current project

RATINGS

5.0

Web Design
Less than $10,000
January 2023

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"It was a pleasure working with them, and their speed of work and flexibility were impressive."

Feb 20, 2023

Solo Practitioner, Law Firm

Anonymous

Legal
Keene, New Hampshire
1-10 Employees
Online Review
Verified

A law firm hired ITSUA to update their website with a more creative and less corporate approach. They worked with the client through a few prototypes and delivered the final design of the website from there.

ITSUA delivered impressive designs, and the client praised the site's aesthetics. The team's workflow was highly effective, and their resources were pleasant and communicated well. They worked fast and proved truly flexible during the engagement. The client also cited no areas for improvement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a solo practitioner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA?

My web page hadn’t been updated in years. I wanted a simple web presence with a more creatIve, less corporate spin.

SOLUTION

How did you select this vendor and what were the deciding factors?

ITSUA successfully handled a much more complex project for a client, so the team came highly recommended.

Describe the project in detail and walk through the stages of the project.

We discussed price and my ideas, as well as design likes and dislikes. We worked through a few prototypes that the team created very quickly and the narrowed down from there. The team was patient with my tweaks.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with one primary contact, but a designer was in cc on much of the correspondence..

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am pleased with the design aesthetic achieved.

How effective was the workflow between your team and theirs?

Communication was very easy. Their team lead is pleasant and absolutely fluent in English.

What did you find most impressive or unique about this company?

It was a pleasure working with them, and their speed of work and flexibility were impressive.

Are there any areas for improvement or something they could have done differently?

No. I am satisfied.

RATINGS

5.0

Other Design
$10,000 to $49,999
Jan. 2021 - Dec. 2022

5.0

Quality: 5.0

Schedule: 4.0

Cost: 5.0

Willing to Refer: 5.0

"The team's empathy and personality are impressive in the workflow."

May 13, 2022

CEO, Auditrium AG

Urs Rindlisbacher

Financial services
Switzerland
11-50 Employees
Online Review
Verified

ITSUA has assigned a team to design a website based on an existing graphic design for a tax advising company. They continue to provide development services as needed.

The engagement has led to a significant increase in web traffic. ITSUA has worked hard to produce a quality page with functional tools. They've been constructive and positive throughout the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a tax advisor and auditor in Switzerland, 20 employees in the group, I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA?

New Homepage project with Blog and Adds

SOLUTION

How did you select ITSUA and what were the deciding factors?

recommendation

Describe the project in detail and walk through the stages of the project.

We defined the design with our graphic designer and then put it into practice. During the implementation, individual themes were adapted and subsequently further developed after going life.

How many resources from the ITSUA team worked with you, and what were their positions?

approx 4

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The site traffic has heavely increased since the lounch. and we have a cool page with some very nice tools

How effective was the workflow between your team and theirs?

Sometimes it went back and forth, as is always the case in an IT project. But it was always very constructive and positive!

What did you find most impressive or unique about this company?

The team's empathy and personality are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

Of course, you always have to judge the performance, whether you like the result or not. I think weekly calls between those responsible make sense.

RATINGS

5.0

Custom Software Development Web Development
$50,000 to $199,999
Jan. 2016 - Ongoing

4.5

Quality: 4.0

Schedule: 4.0

Cost: 4.5

Willing to Refer: 4.5

"They are always available and are very committed."

May 9, 2022

CEO, Recruitment Agency

Anonymous

Other industries
Zug, Switzerland
11-50 Employees
Online Review
Verified

ITSUA provides development services for a recruitment agency, including a website and a custom application. They are building the client's controlling system for the recruitment process using Laravel & Vue js.

So far, ITSUA has been meeting the client's expectations. They are using Jira for both project management and communication. Their availability and passion for completing the client's goals have been notable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Process and Risk Management of the recruitment in the health industry. CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ITSUA, and what were your goals?

Development of several projects of different complexity from small website based on a CMS to a custom application with complex inner logic written in Laravel & Vue js. Goal: Building of a controlling system for an international recruiting process.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have known the provider for over 10 years. Based on the very good experience, we work with him and have no reason to consider any other provider.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Laravel & Vue js. Building of a data base and defining of KPI's to control processes

How many people from the vendor's team worked with you, and what were their positions?

CEO and his team. Total 4 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this is an ongoing engagement for years, it can be confirmed that this provider meets our expectations.

Describe their project management style, including communication tools and timeliness.

Jira

What did you find most impressive or unique about this company?

They are always available and are very committed.

Are there any areas for improvement or something they could have done differently?

Basically, there is always a possibility to improve and the provider is always willing to work on itself to meet our very high standards.

RATINGS

4.5

Showing 11-17 of 17 Reviews

Our Story

Founded in 2014, ITSUA is a team of engineers and designers who build custom web applications. We've digitalized 20+ business areas for 50+ clients worldwide. Our apps are used daily by 250K+ people across 10+ countries — AI for education, hospitality BI, economics newsletters, HR agencies, legal firms, marketing agencies, craft beer manufacturers, flower delivery, medical & healthcare, waste

What Sets Us Apart

Process & approach

Small teams, direct access, written specs, weekly demos, no account managers between you and the code

Expertise

We don't afraid of complex projects, we like them

Quick Facts

12 years in business

Tools and Technology

Jira

Slack

GitHub

AWS

Google Cloud Platform

Microsoft Azure

Docker

Tableau

Grafana

Figma

Cloudflare

Verified means Clutch independently confirmed ITSUA is a legally registered business and backed by 13 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 13

Overall Review Rating: 5

Source: Clutch

Last Updated: June 4, 2026

Business Entity

Business Entity Name	ITSUA OÜ
Source	Centre of Registers and Information Systems
Jurisdiction of Formation	Estonia
Date of Formation	July 10, 2020
Status	Active
Last Updated	September 9, 2026
ID	16007530

Credit Report Results

Clutch was unable to obtain a credit report for this company. However, Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

Locations (1)

Sakala tn 7-2 Tallinn, Estonia 10141

10 - 15

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(1)

Mykhailo Bakhtin

Additional Connections

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ITSUA

A full-stack engineering studio

4 Languages that we service

2 Timezones that we service

1 Locations

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Reviews

ITSUA Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Customer-Focused and Committed

Commitment to Client Success

High-Quality Deliverables

Effective Project Management

Areas for Improvement: Documentation and Knowledge Transfer

Responsiveness and Speed of Work

Reviews mentioning:

ITSUA Reviews

Website & Web App Development for Data Dasbhoard Creation Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom Shopify Online Shop Dev for Craft Beer Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Migration & Redesign for Geodesy Equipment Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

UI/UX Design & E-Commerce Dev for Fitness Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Design Update for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Design for Tax Advising Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Development Services for Recruitment Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

What Sets Us Apart

Quick Facts

Tools and Technology

Verification

Business Entity

Credit Report Results

Location

Locations (1)

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